Shure SW 6000 User Manual

DIS Digital Conference System

Installation Manual

SW 6000 Conference Management Software Version 6.2

SW 6000

@2013 Shure Incorporated Installation Manual SW 6000 ver 6.2.docx

1 List of Contents

1 List of Contents ................................................. 3

2 Introduction ...................................................... 5

2.1 Minimum Requirements ..................... 5

2.2 Compatibility ........................................... 5

2.3 Supported Operating Systems ........... 5

2.4 SW 6000 CD-ROM & Web-site ............ 5

2.5 User Manuals ........................................... 5

3 System design ................................................... 6

Applications.............................................. 6 3.1.1

3.2 Installation design ................................. 6

One PC System Design .......................... 6 3.2.1

Installation with Multiple PC’s ......... 7 3.2.2

4 Software Installation ................................... 11

4.1 ‘One PC’ Installation or first

installation in a multi-PC system ................ 11

Installing SW 6000 ............................. 11 4.1.1

4.2 ‘Advanced’ Installation (multiple PC’s) 15

Preparations before installation ... 15 4.2.1

Windows Corrections ........................ 15 4.2.2

Additional Firewall settings ........... 16 4.2.3

7.6 Advanced settings CUA, CDA ............ 37

Command line parameters for the 7.6.1

CUA 37

Command line parameters for the 7.6.2

CDA 38

7.7 Configuring the ECA ............................ 38

Command line parameters for the 7.7.1

ECA 39

8 Upgrading from previous versions ......... 40

8.1 Upgrade ................................................... 40

8.2 Upgrading procedure (using old

MSDE Database Server) ................................... 40

8.3 Upgrading procedure, change of

database server .................................................. 42

Upgrading from SQL 2005 Server 8.3.1

Express to SQL 2008 Server Express ............ 42

9 Un-installing .................................................... 44

9.1 Un-install SW 6000 Applications ... 44

9.2 Un-install SW 6000 Databases ........ 44

Problems un-installing the SW 6000 9.2.1

Databases ................................................................. 45

Un-install SQL 2008 Express Server9.2.2

Message Queuing settings ............... 17 4.2.4

Installing SW 6000 ............................. 18 4.2.5

5 After installation of SW 6000 Software 26

5.1 Starting the CUI for the first time .. 26

6 Getting started ............................................... 28

6.1 Steps ......................................................... 28

7 Advanced Settings ........................................ 31

7.1 Advanced setting in the CUI ............. 31

7.2 Installing the CP 6001 Chip Card

Programmer ....................................................... 32

7.3 Customer Logo ..................................... 35

7.4 Creating Database Connections ..... 35

7.5 License file ............................................. 36

@2013 Shure Incorporated Installation Manual SW 6000 ver 6.2.docx

10 Descriptions of the more technical parts 46

10.1 Database ................................................. 46

10.2 Connect string ....................................... 46

Connect string for the SQL Server10.2.1

DIS Digital Conference System User Manual

Installation Manual SW 6000 ver 6.2.docx

DIS Digital Conference System User Manual

Important: Windows XP operating system is NOT supported

2 Introduction

This manual describes how to design a DCS 6000 Conference system using the SW 6000 Software Packages, how to install the SW 6000 Software Packages and how to setup the system for running the first time.

This document does however not describe the use of the applications like i.e. the CUA and CAA in details. Please consult the relevant manuals for this.

2.1 Minimum Requirements

The minimum requirements for a PC running an application are:

• Min. Pentium 1.5GHz

• Min. 2 GB RAM

• Min. 10GB HD

• CD-ROM drive

• USB port if CP 6001 Chip Card

Programmer is to be used

• TCP/IP network connection

• VGA screen. Please refer to the User

Manuals for the SW 6000 applications for information on minimum resolution.

2.2 Compatibility

*Please notice that cloned operating systems are not considered a standard installation. Clones may cause problems with duplicate SIDs causing the MSDTC to fail. Clones should therefore be used with caution and only by experienced IT people.

2.4 SW 6000 CD-ROM & Website

The SW 6000 Software, Prerequisites and User Manuals are available on www.dis.cc in as a Partner.

after login

2.5 User Manuals

The use of the applications is found in the following manuals:

• User manual CAA Conference

Administration Application

• User manual CUA Conference User

Application

• User manual CDA Conference Display

Application

• User manual ECU External Control

Application

The SW 6000 Software version 6.2.xx is only compatible with DCS 6000 Firmware Release

7.5.0 and higher.

If the DCS 6000 system is an earlier release, an upgrade of the system is needed. Please consult your DIS Partner for information about updating your system.

2.3 Supported Operating Systems

SW 6000 Software v6.2 support standard installations

• Windows 7 (32 bit and 64 bit)

• Windows Server 2008,, 2008 R2 and

• WIN 8.1 x86

• WIN 8.1 x64

* of the following operating systems

2012 R2

Enterprise/Professional/Standard

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Design characteristics

This design is used, where no control is needed from the

g Room’. All control of

This design is used, where no technician is needed and where the control and administration can be done from the PC placed in the ‘Meeting Room’.

3 System design

Prior to installing the software the system has to be designed, as the SW 6000 Software Package gives options for all in-between a small installation with one PC and a large installation with more than 1000 PCs.

Applications 3.1.1

The SW 6000 Software Packages consists of 4 main applications

• CUA - Conference User Application

• CAA - Conference Administrator

Application

• CDA – Conference Display Application

• ECA - External Control Application

and the interface application for establishing the connection to the CU 6005/6011/6105/6110:

• CUI – CU Interface

An application for backing up data and restore data is also part of the package:

• SW6000 Backup Utility

The conference data (Delegate names, Conference names etc.) is stored in one of the following database installations:

• SQL - Microsoft SQL 2005 server

Express

• SQL - Microsoft SQL 2008 server,

Enterprise Edition or Standard Edition

The SQL - Microsoft SQL 2008 server Express is delivered as part of the SW 6000 package

3.2 Installation design

The CDA, CUI, CUA, CAA and ECA applications can all be installed on the same PC or all on separate PCs, but this is normal procedure.

For performance reason the CUI should be installed at the same PC/Server as the database.

Before installing the applications the design of the system has to be decided.

The following schematics are showing various system designs with SW 6000 applications. The abbreviations shown above are used in the schematics:

One PC System Design 3.2.1

Chairman or Technician control 3.2.1.1

‘Meetin the system and administration is done on the ‘Technician’ PC.

• SQL - Microsoft SQL 2008 server

Express

• SQL - Microsoft SQL 2000 server,

Enterprise Edition or Standard Edition

• SQL - Microsoft SQL 2005 server,

Enterprise Edition or Standard Edition

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DIS Digital Conference System User Manual

Design characteristics

This design is used, where some or all of the Delegates have access to a PC. The control of the system can be

PC with CUA

the ‘Technician’ or the ‘Chairman’. Administration is done on the ‘Technician’ PC or on the ‘Administration’ PC.

Reservations

Running the CUI on a Windows 7 operating system

more than 10 users, the CUI must run on a Windows

For systems with less than 25 users, the SQL Server Express Edition can be used. For systems with more than 25 users, it is recommended to

SQL Servers require Microsoft licenses.

Figure 3.2-A Standard one PC installation

Installation with Multiple PC’s 3.2.2

Chairman & multiple Delegates 3.2.2.1

done from any installed where the User Type gives control privileges’ i.e.

is only suitable for systems with up to 10 users. With

Server.

use an SQL Server version for better performance.

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DIS Digital Conference System User Manual

Figure 3.2-B Installation with multiple PC’s

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DIS Digital Conference System User Manual

Design characteristics

This design is used, where a ‘Chairman’ is either controlling the system or monitoring the system and where a ‘Technician’ can take over the

Administration is done on the ‘Technician’ PC.

Reservations

Running the CUI on a Windows 7 operating system is only

up to

With more than 10

users, the CUI must run on a

For systems with less than 25 users, the SQL Server Express Edition can be used. For systems with more than 25 users, it is recommended to use an SQL Server version for

SQL Servers require Microsoft licenses.

Chairman & Technician control 3.2.2.2

including Display and External control

suitable for systems with 10 users.

Windows Server.

control of the system if needed.

better performance.

Figure 3.2-C Installation with multiple PC’s

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DIS Digital Conference System User Manual

Design characteristics

This design is used, where some or all of the Delegates

a PC. The

control of the system can be

PC with CUA

the ‘Technician’ or the ‘Chairman’. Administration is

on the two ‘Administration’ PCs.

Reservations

Running the CUI on a Windows 7 operating system

more than 10 users, the CUI must run on a Windows

For systems with less than 25 users, the SQL Server Express Edition can be used. For

s with more than 25 users, it is recommended to use an SQL Server version for

SQL Servers require Microsoft licenses.

Chairman & Delegates control 3.2.2.3

>10 PCs

is only suitable for systems with up to 10 users. With

have access to

done from any

Server.

installed where the User Type gives control privileges’ i.e.

system

done on the ‘Technician’ PC or

better performance.

Figure 3.2-D Installation with multiple PC’s

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Insert the CD with the ‘SW 6000’ Software in the CD-ROM drive in the PC.

SW 6000

‘The install Shield Wizard’ will automatically show a list of ‘Prerequisites’ required for

Click ‘Install’ for all required applications

After installing the ‘Prerequisites’, the installation wizard continues by installing

Important: If the software is downloaded from the DIS web site the folder ‘SW 6000

4 Software Installation

4.1 ‘One PC’ Installation or first installation in a multi-PC system

The following installation procedure describes how to install the SW 6000 Software on a PC in a design as described in the section ‘One PC System Design’.

Installing SW 6000 4.1.1

Installation’ must be copied to C:\ before the installation is started and the installation must

Click on the Setup.exe in the ‘ #Installation’ folder on the CD.

running SW 6000.

Important: This installation is also recommended to use to install on the Server/PC, where the database is to be placed in a multi-PC system.

the SW 6000 Applications

Click ‘Next’

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DIS Digital Conference System User Manual

Accept the License Conditions and click ‘Next’

The installation gives two choices:

‘One PC’ installation and ‘Advanced

Select default language.

The ‘CAA’, ‘CUI’, ‘CUA’ and ‘SW 6000’ will

Important: The default language can only be

and cannot be

changed after the installation is completed.

Installation’.

Select ‘One PC’ and click ‘Next’

selected during installation

Click ‘Next’

then be installed.

The applications will start-up automatically.

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DIS Digital Conference System User Manual

Click Install

If no SQL server is installed previously you will be asked to confirm if you want the SQL

The SQL 2008 Server Express is now being installed.

The software is installed

server 2008 Express to be installed.

Click ‘Yes’

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10.

Click ‘Finish’ to complete the installation.

Shortcuts to the application have been created at the ‘Desktop’, in the ‘Start menu’ and in the ‘Startup folder’ for automatic

startup of the applications.

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Enable MSDTC to allow the network transaction. To do this, follow these steps:

Click Start.

In the Search programs and files text box, type

, and then click

In the Component Services window, expand

, expand

Computers

and

then expand Distributed Transaction Coordinator.

Right-click Local DTC and click Properties.

In the Local DTC Properties dialog box,

click on Security tab.

Click to select the Network DTC Access check box.

Under the Transaction Manager

Communication group, click to select the Allow Inbound check box. To allow the

distributed transaction to run on this computer from a remote computer.

Under the Transaction Manager

Communication group, click to select the Allow Outbound check box. To allow the

distributed transaction to run on a remote computer from this computer.

Under the Transaction Manager

Communication group, click to select the No Authentication Required option.

In the Local DTC Properties dialog box, click OK.

Configure Windows Firewall to include the MSDTC program as an exception. To do this, follow these steps:

Click Start.

In the Search programs and files text box, type

, and then click Enter

In Windows Firewall dialog box, click

Allow a program or feature through Windows Firewall.

In the Allowed Programs dialog box, click

. If button is not

enabled then click

first

In the Add a Program dialog box, click the Browse button, and then locate the Msdtc.exe file. By default, the file is stored in the <Installation

drive>:

folder.

In the Add a Program dialog box, click Add.

In the Allowed Programs dialog box, Select

ion

Coordinator Serv

and check all check

box’s

In the Allowed Programs dialog box, click OK.

4.2 ‘Advanced’ Installation (multiple PC’s)

The following installation procedure describes how to install the SW 6000 Software on multiple PC’s in designs as described in the section ‘Installation with Multiple PC’s’.

Preparations before installation 4.2.1

Before you start the installation of the SW 6000 Software Package you must ensure that the following preparations have been done:

• Ensure that you have LAN TCP/IP

connection at the PC’s. Assign a permanent or automatic IP address

• If you use more than one PC in the

system Windows 7/Server 2012 please note that there are some built in Windows errors, which have to be corrected before running SW 6000. See sub-section ‘4.2.2 Windows Corrections’.

• Install touch screen driver if using touch

screen for the CUA

• Disable the firewall as default. If it is

necessary to enable the firewall please follow the instructions in the sections ‘4.2.3 Additional Firewall settings’ and ‘4.2.4 Message Queuing settings’.

Windows Corrections 4.2.2

If you use more than one PC in the system and are using Windows 7 or Server 2008/12 please note that there are some built in Windows errors, which have to be corrected before running SW 6000. The next sections show the corrections to be made

Firewall.cpl

llow another Program…

Change Settings

dcomcnfg.exe

Component Services

, expand My Computer,

Enter

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\Windows\System32

Microsoft Distributed Transact

ice

+ 33 hidden pages