Shure Stem Control User guide

TM

STEM CONTROL

TOUCH CONTROLLER

USER GUIDE

© 2021 Midas Technology, Inc.
Printed in China

OVERVIEW

Stem Control Touch Controller is a dedicated touchscreen interface for
the Stem EcosystemTM platform. Use it to remotely configure your Stem

ystem devices or manage calls with your favorite video conferencing

Ecos
platforms.

10" LED Touch

Screen

Stand With
Cable Guide

Speaker

Kensington

Lock

Heat Vent

Ethernet

Cable Guide

Features

PLACEMENT OPTIONS

Place Control in either an upright or reclined position. The screen auto­matically rotates to match either orientation.

Reclined (45°)

Upright (65°)

Placement Options

SETTING UP

1. Using an Ethernet cable, connect Stem Control to your Stem Ecosystem
network using a port that supports PoE+. This connection provides
the device with power, data, and other IoT and SIP capabilities.

PoE+

Note: If your network doesn’t support PoE+, use a separate PoE+ injector or PoE+ enabled switch.

2. Complete setup using the Stem Ecosystem Platform.

3. . That’s it! Control is all set up.

Note: For more information on setting up your room, visit stemaudio.com/manu­als or stemaudio.com/videos.

Stem Ecosystem Platform

We recommend using the Stem Ecosystem Platform for all installations.

Access the Stem Ecosystem Platform using Stem Control, through the
apps available for iOS, Windows, and Android, or by typing in the product’s
IP address in a web browser.

CONTROL1 SPECIFICATIONS

• Ethernet: RJ45 connector (requires PoE+)

• Weight: 1.7 lbs. (0.77 kg)

• Dimensions: 9.6 x 5.7 x 3.7 in. (24.4 x 14.5 x 9.4 cm) W x H x D

• Processor Multimedia: Qualcomm® Snapdragon™ 820 Quad Core
(APQ8096 SoC), QualcommKryo™ 64-bit CPU @2.2GHz each, Qualcomm
Adreno™ 530 GPU, Qualcomm Hexagon™ DSP 680

• Memory / Storage: 4GB LPDDR4, 16GB eMMC

• Operating System: Pre-loaded Android pie

• Operating Temp: 0 to 70° celsius

Display Specs

• Screen Size: 10.1 inch

• Dimensions: 229 x 149 mm (W x H)

• Active Area: 217 x 136 mm

• Resolution: 1280(RGB)×800

• Technology Type: a-si TFT Pixel

• Configuration: R.G.B. Vertical
Stripe

• Pixel pitch(mm): 0.1695x0.1695

• Display Mode: TM, Normally Black

• Surface Treatment: HC

What's In The Box

• USB Type A to USB Type B Cable:
12 ft. (3.7 m)

Certifications

This Class A digital apparatus com­plies with Canadian ICES-003. Cet
appareil numérique de la classe A
est conforme à la norme NMB-003
du Canada.

Industry Canada ICES-003
Compliance Label: CAN ICES-3 (A)/

NMB-3(A)

IMPORTANT PRODUCT INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful inter­ference, and (2) this device must accept any interference received, includ­ing interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interfer­ence when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.

Please consider the environment, electric products and packaging are
part of regional recycling schemes and do not belong to regular house­hold waste.

WARRANTY

The following warranty statement is effective for all Stem Audio products as of May 1st, 2019. Stem Audio
("the Manufacturer") warrants that this product is free of defects in both materials and workmanship.
Should any part of this product be defective, the Manufacturer agrees, at its option, to repair or replace
with a like-new replacement any defective part(s) free of charge (except transportation charges) for a
period of two years for all products. This warranty period begins on the date the end-user is invoiced for
the product, provided the end-user provides proof of purchase that the product is still within the warranty
period and returns the product within the warranty period to Stem Audio or an authorized Stem Audio
dealer according to the Product Return and Repair Policy listed below. All inbound shipping costs are the
responsibility of the end-user, Stem Audio will be responsible for all outbound shipping costs.

Product Return and Repair Policy

1. If purchased directly from Manufacturer (Stem Audio):

An RMA (Return Merchandise Authorization) number must be obtained by the end user from Stem
Audio. Product serial number and proof of purchase must be presented in order to request an RMA
number for a warranty claim. The end-user must return the product to Stem Audio and must display
the RMA number of the outside of the shipping package.

2. If purchased through an authorized dealer, return to seller:

End-users should refer to seller’s return policy. Seller may, at its discretion, provide an immediate
exchange or may return the product to the Manufacturer for repair.

THIS WARRANTY IS VOID IF: The product has been damaged by negligence, accident, act of God, or mis­handling, or has not been operated in accordance with the procedures described in the operating and
technical instructions; or; The product has been altered or repaired by other than the manufacturer or an
authorized service representative of the Manufacturer; or; Adaptations or accessories other than those
manufactured or provided by the Manufacturer have been made or attached to the product which, in the
determination of the Manufacturer, shall have affected the performance, safety or reliability of the prod­uct; or; The product’s original serial number has been modified or removed.

NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR ANY PARTICULAR USE, APPLIES TO THE PRODUCT. MANUFACTURER’S MAXIMUM
LIABILITY HEREUNDER SHALL BE THE AMOUNT PAID BY THE END USER FOR THE PRODUCT.

The Manufacturer shall not be liable for punitive, consequential, or incidental damages, expenses, or loss
of revenue or property, inconvenience, or interruption in operation experienced by the end-user due to a
malfunction in the purchased product. No warranty service performed on any product shall extend the
applicable warranty period. This warranty extends only to the original end-user and is not assignable or
transferable. This warranty is governed by the laws of the State of California.

For more information or technical support please refer to our website www.stemaudio.com, email us at
[email protected], or call [phone].

NEED SOME HELP?

Website: stemaudio.com
Email: [email protected]
Telephone: (949) 877-STEM (7836)
Product Guides: stemaudio.com/manuals
Setup Videos: stemaudio.com/videos
Additional Installation Resources: stemaudio.com