ShoreTel 210 Quick Reference

ShoreTel 210 IP Phone Quick Reference

PHONE OPERATION

Place Calls

Use the Speakerphone

Speaker

+ ext.

Make a Conference Call

Conference

+ ext. +

Conference

Dial Paging Extension provided by administrator

Answer Calls lift handset or

Speaker

Adjust Handset, Headset,

Speakerphone Volume

Volume

to select

Answer Call Waiting

Hold

Interact with Calls

Mute a Call

Mute

Place a Call On or Off Hold

Hold

Transfer a Call

Transfer

+ ext. + hang up

VOICE MAIL

Log Into the Main Menu

Voice Mail

+ password +

#

Log In from Another Extension

# #

+ ext. + password +

#

Note: For more information about voice mail features, please consult the Voice Mail Quick Reference.

OFFICE ANYWHERE CODES

Transfer a call

* *

+ destination +

# #

Conference a call

* *

+ destination +

* *

Hold a call

* *

Hang up

# #

Access other star codes

* *

+ (star code from below)

QUICK REFERENCE OF COMMON STAR CODES

Park a call

*

1 1

+ ext.

UnPark a call

*

1

2

+ ext.

Pick Up a Remote Extension

*

1

3

+ ext.

Pick Up the Night Bell

*

1

4

+ ext.

Use the Intercom

*

1

5

+ ext.

Barge In

*

1

6

+ ext.

Silent Monitor

*

1

7

+ ext.

Toggle the Hunt Group Status

*

1

8

+ HG ext.

Whisper Page

*

1

9

+ ext.

Change CHM and Forwarding

Voice Mail

+ password + # +

7

2

Change Extension Assignment

Voice Mail

+ password +

#

+

7

3

1

Unassign Extension Assignment

Voice Mail

+ password + # +

7

3

2

Assign Extension to External Number

Voice Mail

+ password + # +

7

3

3

TROUBLESHOOTING

View Phone Information

Mute

+ I-N-F-O +

#

Reboot Your Phone

Mute

+ R-E-S-E-T +

#

ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: [phone] +1.800.425.9385 Fax: [phone] www.shoretel.com

PN 800-1033-02

Note:

For additional details on the information contained in this Quick Reference card, please

consult the IP 210 User Guide.

ShoreTel 210 IP Phone Quick Reference

Indicator LED

Flashing light alerts the
user to incoming calls and
unheard voice messages

.

LCD Display

2 x 24 characters

Handset with
Finger Rest

Function Keys

Perform core
telephony func­tions (voice mail,
transfer, confer­ence, hold)

Microphone

Speaker

Delivers high-quality
wideband sound

.

Dial Pad

Audio Control Keys

Volume button controls handset,
speaker, and ring volume. Mute and
Speaker keys become illuminated
when functions are active.

Function Keys
Overlay

Vinyl overlay
imprinted with
international sym­bols.

ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: [phone] +1.800.425.9385 Fax: [phone] www.shoretel.com

PN 800-1033-02

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To use a headset:

Connect a supported headset into the handset jack. Contact your system administrator for details.

210 IP Phone with Third-Party Headset