Shinko CHC-S1245 Operation Manual

Digital Photo Printer

CHC-S1245

Operation Manual

First edition ： January 25, 2005
Latest ed iti o n ： May 10, 2007
Revision ： Revision 4

SHINKO ELECTRI C CO .,LTD

Handling of this Manual

1. All rights reserved. No part of this operation manual covered by the
copyright herein maybe reproduced or copied in any form or by any
means, including translation, without the written permission of Shinko
Electric Co., Ltd.

2. The specifications in this operation manual are subject to change
without prior notice.

3. In case of having any difficulties or finding the fault in this manual,
your information to Shinko will be highly appreciated.

Introduction

This manual describes detailed instructions for handling of and basic
operation of Digital Photo Printer CHC-S1245.
We will describe this product as “the printer” in the manual.
Read this manual thoroughly to understand how to install and operate the
printer before using it.

Notice

● Keep this manual near the printer and operators can refer to

this manual periodically.

● In case, lost or damaged this manual, contact your dealers.

● In the case of transfer, do not forget to put this manual

together with the printer.

CONTENTS

PREFACE

Chapter 1. Important Safety Instruction ・・・・・・・・・・・・・・・ 1-1

Environments ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 1-2
Handling Instruction ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 1-3

Handling Instruction

- Continued from previous page ・・・・・・・・・・・・・・・ 1-4

Handling Instruction for Consumable

and Printed Output ・・・・・・・・・・・・・・・・・・ 1-5

Chapter 2. Installing and Set Up ・・・・・・・・・・・・・・・・・・・・・・ 2-1

Procedure for Unpacking and Set up・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 2-1

Unpacking ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 2-2

Finding Accessories ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 2-3

Parts Name and Function ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 2-4

Removing the Protective Materials for transportation ・・・・・・・・・・・ 2-7

Loading Ink Ribbon ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 2-10

Loading Paper ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 2-13

Connecting Power Cord ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 2-17

Connecting USB Cable ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 2-19

Chapter 3. Operation Panel ・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 3-1

Power Switch ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 3-1
Operation Panel ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 3-1
LED Display ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 3-2
Operation Button ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 3-2
LCD Display ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 3-3
Set Up Mode ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 3-4

(i)

Chapter 4. Routine Maintenance ・・・・・・・・・・・・・・・・・・・・・・ 4-1

Cleaning of Thermal Head, Platen, Cleaning Roller ・・・・・・・・・・・・ 4-1
Cleaning of Outer Cabinet ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 4-4
Cleaning of Filter ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 4-4

Chapter 5. Error Handling ・・・・・・・・・・・・・・・・・・・・・・・・・・・ 5-1

Error Message and Corrective Action ・・・・・・・・・・・・・・・・・・・・・・・・・ 5-1
Paper Jam ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 5-2
Streaking in the Printed Output ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 5-7
Ink Ribbon and Paper Not Detected Correctly ・・・・・・・・・・・・・・・・・ 5-8
Power Supply Interrupted during Printing ・・・・・・・・・・・・・・・・・・・・ 5-11

Chapter 6. After-sales Service ・・・・・・・・・・・・・・・・・・・・・・・・・ 6-1

(ii)

Chapter 1. Important Safety Instruction

This manual provides detailed instructions for the safety use of the printer.
Read this manual before operating the printer to ensure to have proper use.

◆In this manual, there are notes that require special attention.

For your safety operation, Safety notices are separated as follows;

Warning: Inappropriate handling can cause the death or serious wound.

Caution: Inappropriate handling can cause the wound for the users and/or cause

the physical damage.

Attention: Explanation about the cause of the trouble and the environmental condition.

◆It is difficult to forecast all the danger in setting and use of the printer.

Therefore, warnings in this Operation Manual, in the other documents on the printer cannot
cover all the cases.
In case of performing the operation or maintenance which are not described in this manual, all
the concern for the safety have to be taken care of at the customer side.

◆Operations and the notification for the maintenance described in this manual and

other documents are for the proper use of the printer.
In case of using the printer for the other purpose, all the concern for the safety
has to be taken care of at the customer side.

◆Do not perform the operation which are prohibited in this manual and other documents.

1-1

Chapter 1. Important Safety Instruction

Environments

To use the printer safety, please pay attention to the followings:

Caution: Do not let children to touch the printer or the cables.

It can cause accidents or electric shock.

Caution: Do not place the printer under humid or dusty place.

It can cause a fire, electric shock or printer problem.
Do not place the printer with dust, sand and high humidity such as
bathing place, bathroom, hot spring, on the street.

Caution: Do not place the printer on rickety place and/or inclined place.

Printer may fall down or tumble and it can cause injury.

Attention: Do not place the printer under the low temperature such as ski gelande, skating

rink or open-air with direct sunlight.

Warning: Do not put vase, flowerpot, and cup with water inside or metric items.

In case the water spilt or metric items fall into the printer, it can cause

the fire and electric shock.

Warning: Do not block the openings of the printer. In case, the opening blocked,

the heat will remain inside and it can cause the fire.

Warning: Do not insert or fall the metallic items or flammable items into the printer

through the openings of the printer, it can cause the fire and electric
shock.

1-2

Chapter 1. Important Safety Instruction

Handling Instruction

In handling the printer, please pay attention to the followings;

Warning: Lift the printer from its box and put it onto a flat table or desk.

Warning: At nearly 28Kg, the printer is too heavy to be lifted by one person.

Also please take a good care of your hands and fingers when lifting the printer
from the box.

Warning: The printer is heavier at front side than rear side so that please be careful

in transportation.
The printer must be handled by more than two persons during the
transportation.

Warning: Be careful when you transport the printer on the slippery floor.

Warning: In case you drop the printer, firstly turn off the power of the printer and

remove the power cord, then contact the dealers or service center. To
use the printer without any checking, can cause the fire or electric shock.

Attention: At installation, appropriate interface cable will be required with your computer.

1-3

Chapter 1. Important Safety Instruction

Handling Instruction - Continued from previous page

Warning: Secure the power cable firmly.

Warning: The thermal head reaches high temperature during operation but this is

Attention: Touching the surface of the thermal directly can cause the damage to thermal head.

When a hard object get into the printer, it can cause the damage to the printer
mechanism. In such case, please do not use the printer.

normal. Do not touch the thermal head.

Warning: Do not attempt to service the printer beyond the instruction specified in

this document. In case, impossible to recover from the problem, please
contact to the dealers or service center.

Warning: Make sure to use the power cable supplied with the printer.

If your facility can not provide three-wire grounded power receptacles, it
can cause the fire and electric shock in case of electric leakage. Also it
can cause harmful interference to radio or television. In case, impossible
to have grounded power, please contact the dealers or service center.

1-4

Chapter 1. Important Safety Instruction

Handling Instruction for Consumable and Printed Output

In handling the ink ribbon, paper and printed output, please pay attention to the followings;

Attention: Paper Handling

- Use the paper specified by Shinko Electric.

- Store the paper flat.

- Store the paper in a dry and dark place to avoid the direct Sunlight.
(Temperature less than 30℃, Humidity: lass than 60%).

- Do not touch the paper surface before printing to avoid the fingerprints.

Attention: Ink Ribbon Handling

- Use the ink ribbon specified by Shinko Electric.

- Store the ink ribbon in cool place to avoid the direct sunlight.

(Temperature less than 30°C, Humidity: lass than 60%)

Attention: Printed Output Handling

- Store the printed output in a dark place to avoid the direct sunlight.

- Store the printed output away from the organic fluid such as benzine, thinner
and alcohol which may change or deteriorate the colors.

Caution: When abandon the ink ribbon, please handle it as harmful industrial waste.

Caution: Be careful not to injure your hands with the paper edge when handling

.

paper

1-5

Chapter 1. Important Safety Instruction

（MEMO）

1-6

Chapter 2. Installing and Set Up

Procedure for Unpacking and Set up

This chapter explains the unpacking and set up of the printer.
Before proceeding to this chapter, please make sure to read Chapter 1. Important Safety
Instruction.

Unpacking Procedure

1. Open the carton box and take out the printer and accessories.

2. Check the name of the each part and function of the printer.

3. Take out the protect materials for transportation.

4. Install the dust box.

5. Install the print catcher.

6. Load the ink ribbon in the printer.

7. Set the paper to the paper flange.
Set the paper flange to the printer.

8. Connect the USB cable.

9. Connect power cable.

10.Turn on the power of the printer.

2-1

Chapter 2. Installing and Set Up

Unpacking

At first, check the contents of the printer box.

Dust box

Print Catcher

Operation Manual

Cushionin

g

Printer

Paper Flange (with gear, blue)

Paper Flange (without gear, gray)

Power cord

Cushioning

Attention: Do not throw away the packing materials.

You can use them again to transport the printer in its original box.

Cardboard box

2-2

Chapter 2. Installing and Set Up

Finding Accessories

Take out the accessories from inside the carton box and printer to make sure the following items
are included.

Paper flange
(with gear, blue)

Paper flange
(without gear, gray)

Dust box

Power cord

Print catcher

Operation manual

2-3

Chapter 2. Installing and Set Up

Parts Name and Function

＜Front View＞

Upper Cover

Filter

Upper Cover Open Lever

Filter

＜Rear View ＞

Operation Panel

Dust Box

Print Catcher

Paper Cover

Power Switch

Power Connector

USB Connector

2-4

Chapter 2. Installing and Set Up

＜Internal View＞

Platen Roller

Thermal Head

Cleaning Roller
(Paper Supply Side)

Cleaning Roller (Paper Roll Up Side)

2-5

Chapter 2. Installing and Set Up

Function of Each Part

Name Function

This cover may be opened to exchange the ink ribbon inspect and clean

Upper Cover

Upper Cover Open
Lever

the thermal head and to remove the jammed paper.
<Caution> Upper cover must be opened and closed gently. Thermal head

is mounted inside this upper cover.

Pull this lever to open the upper cover.
<Caution> Do not pull this lever during printing.

Operation Panel

Power Switch

Paper Cover

Power Connector To be used to connect the power cord.

USB Connector To be used to connect the USB cable.

Thermal Head

Platen Roller Rubber roller to feed the paper.

Control buttons, LCD and printer status display lamps are located on the
panel.

This switch turns on/off the power of the printer. When the “｜” marked
side of the switch is pressed, the power is turned on.
When the “○” marked side of the switch is pressed, the power is turned
off.
<Caution> Once the printer is turned off, wait at least 3 seconds before

turning it on again.

Open this cover to replace paper in the paper box.
<Caution> Open and close this cover carefully.

Print Head for thermal transfer printing.
<Caution> Do not touch the thermal head, because it gets hot when

printing and also it can cause the damage to the thermal
head.

Dust Box

Cleaning Roller

Filter This filter avoids the dust in the air to get into to the printer.

Piece of paper come out from each print will be corrected into this box.
Make sure to dispose the dust every time exchange the paper.

Rubber roller to remove the dust on the paper. Located in front side and
rear side.

2-6

Chapter 2. Installing and Set Up

Removing the Protective Materials for transportation

To avoid the vibration and shock during the transportation, protective materials
are attached to the printer.

Attention: Please keep these protective materials.

When transporting the printer, make sure to attach these materials to avoid the
damage for the printer.

1. Peel off the two tapes which fixing the upper
cover.

2-7

2. Open the upper cover.

Pull upper cover open lever.

Attention:Do not open the upper cover abruptly

or forcefully past the 90° angle.

Chapter 2. Installing and Set Up

3. Take away the thermal head protective air

Protective air cushion

4. Peel off the two tapes that fix the paper

cushion.

cover.

5. Take away silica gel.

Silica gel

2-8

Chapter 2. Installing and Set Up

6. Install the dust box.

7．Install the print catcher.

Attention: The printer can be used without

Dust box

Hook the lugs of the print catcher on the
paper ejection slot to install it.

installing the print catcher. Install
the Print Catcher to your
application.

Print catcher

Adjustment Screw

Caution: The print catcher can stack up to 50 sheets for 8x10 size paper and up to 30 sheets

Install the print catcher with care to

Print Stopper

prevent it from being out of
alignment. The tilted printer
catcher causes paper jam.

If the print catcher for 8x12 size (with the adjustmen t screw on the
back side) is used, loosen the screw and adjust the position of the
print stopper.

・

8x10 size： The print stopper is not pulled out.

(at the position of delivery)

・

8x12 size： The print stopper is pulled out completely.
After setting the print stopper, tighten the screw and fix the pr int
stopper. If the print stopper is set improperly, the paper jam may
occur.

for 8x12 size paper.

If more is printed, be sure to take out these prints from the print catcher.

Please take out a paper one by one when:

1) Paper is ejected during paper loading

2) Printing 8 x 6, 8 x 5, and 8 x 4 sizes

2-9

Chapter 2. Installing and Set Up

Loading Ink Ribbon

1.Open the upper cover.

Pull the upper cover open lever.

Attention: Do not open the upper cover

abruptly or forcefully past the
90° angle.

2. Remove used ink ribbon.
The ink ribbon can be removed by pushing it
to the right.
(this step is not necessary at the first set up

procedure)

Attention: When abandon the ink ribbon, please

handle it as harmful
industrial

waste.

Caution: Thermal Head reaches high temperature just after printing. Do not

touch directly by hand.
When fingerprint stick to the heat element, it can damage the
thermal head. Do not touch directly by hand.
Be careful not to be hurt by the projections of the printer.

2-10

Chapter 2. Installing and Set Up

3. Load a ink ribbon into the printer.

4. Set the ink ribbon core in the left ink ribbon

Set the supply side (in which unused ribbon
is rolled up) of the ink ribbon to the front
side.
If the ink ribbon is not set in correct
orientation, it cannot be loaded into the
printer.
Push the ink ribbon core into the right ink
ribbon core receiver.

core receiver.

Align the notch of ink ribbon
core with the projection of
the ink ribbon core receiver.

5. Turn the knob of supply side of ink ribbon to
the front side to take away the slack of the
ink ribbon.

Knob

2-11

Attention: The slack of the ink ribbon can

cause paper jam. Be sure to take
away the slack when loading the
ink ribbon.

Chapter 2. Installing and Set Up

6. Close the upper cover.
Pressing the center, close the upper cover

slowly and confirm it cricks.

Caution: Take care not to put the

fingers when you close upper
cover.

2-12

Chapter 2. Installing and Set Up

p

)

Loading Paper

1. Rewind the paper into the paper box.
If the paper is set inside the printer, push
the PAPER REWIND button on the operation
panel. The printer automatically rewinds

PAPER REWIND

button

the paper into the paper box.(this step is not
necessary at the first set up procedure)

2. Open the paper cover.

2-13

Attention:Do not open the paper cover

abruptly.

3. Remove the used paper and insert the new
one.
(this step is not necessary at the first set up

rocedure

Attention:When abandon the paper, please

handle it as harmful industrial

waste.

Chapter 2. Installing and Set Up

4. Prepare the new paper.

5. Insert the paper flange (with gear, blue) into

Take away the vinyl cover for the protection.

the paper.

Align the notch of the paper
with the projection of the paper
fFlange.
The opposite side of the paper
has no notch. Align them
correctly.

Projection

6. Insert the paper flange (without gear, gray)
into the opposite side of the paper.

2-14

Chapter 2. Installing and Set Up

7. Load the new paper into the paper cassette.

With gear, blue Without gear, gray

8. Peel of the sticker, which is fixing the edge
of paper.

Paper guide mark

2-15

9. Set the edge of the paper along with the
mark on the paper guide.

Chapter 2. Installing and Set Up

10. Using the paper feeding Knob, set the paper

Attention: Make sure to dispose the dust every

Paper Feeding

Knob

Red line

11. Close the paper cover slowly.

edge to the red line.

time exchange the paper.

PAPER SET
button

12. Push the PAPER SET button on the

operation panel. The printer
automatically loads the paper.

Attention: During loading, the paper part that

cannot be used for printing is
ejected. Do not touch the paper
until it is completely ejected.

2-16

Chapter 2. Installing and Set Up

Connecting Power Cord

Connect the power cord according to the safety instructions below.

Insert the power cord attached to the printer
into the power connector located on the rear of
the printer.

Warning: Make sure to turn off the power of the printer before inserting the power cord.

Warning: Must use the power cord attached with the printer.

If your facility can not provide three-wire grounded power receptacles, it can
cause the fire and electric shock in case of electric leakage.
In case, impossible to have grounded power, please contact the dealers or
service center.

Warning: Make sure to insert the power cord correctly. If not, it can cause the fire or

the printer problem.

Warning: Do not insert or remove th e power cord with wet hands.

It can cause the electric leakage.

Warning: Do not make any damage or any modification to the power cord. Put the heavy

items on the power cord, give a strong pull to the power cord and twist the
power cord can cause the fire and electric shock.

2-17

Chapter 2. Installing and Set Up

Warning: When moving the printer, make sure to turn off the power of the printer,

remove the power cord in order to have no connection with other devices.
Otherwise, the power cord might be damaged and it can cause the fire and
electric shock.
Also there is a possibility to fall down caught by the cord.

Warning: In case of not using the printer for a long time, remove the power cord for

safety.

Warning: Avoid “piled up” connection. It can cause the fire and electric shock.

2-18

Chapter 2. Installing and Set Up

Connecting USB Cable

Connect the USB cable from the personal
computer to the USB connector located on the
left rear side of the printer.

Be sure to insert the USB cable all the way.

Attention: To remove the USB cable, make sure that the printer is in the waiting

status.
Removing the USB cable during data transfer may not be able to print data
correctly.

2-19

Chapter 2. Installing and Set Up

（MEMO）

2-20

Chapter 3. Operation Panel

Power Switch

Power Switch is located on the right rear and turn on when press to upper (“|”) and turn off
when press to lower (“○”).

｜

｜

｜｜

○

○

○○

Operation Panel

The buttons, LEDs and LCD display on the operation panel are shown below.

POWER Lamp READY Lamp

Ready：8×10

＋Button

MENU Button PAPER SET

Button

ERROR Lamp

3-1

LCD

―Button ENTER Button

PAPER REWIND ／
CLER Button

Chapter 3. Operation Panel

LED Display

The LED Display has the following meanings.

Name Color Description

Power Lamp Orange Light when power is ON.

Ready Lamp Green Light when ready to print.

Error Lamp Red Light when error occurs.

Operation Button

Individual Operation Buttons have the following function.

Name Function

Paper Set Button

Paper Rewind/Clear
Button

Menu Button

Enter Button Press this button to enter the menu in Set Up Mode.

+ Button

Press this button to feed the paper into the printer from
the paper cassette.

Press this button to rewind the paper back to the Paper
Cassette. In case of Set Up Mode, escape from the Menu
by pressing this button.
In waiting status, move into Set Up Mode by pressing this
button. Also use this button to select the menu in Set Up
Mode.

By pressing this button together with －button for more
than 1 second, printer will start initializing.

－Button

By pressing this button together with + button for more
than 1 second, printer will start initializing.

3-2

Chapter 3. Operation Panel

3-3

Chapter 3. Operation Panel

LCD Display

The LCD Display indicates the following printer status.

LCD Display Description

Ready：8×10

Ready：8×12

Initializing Printer is in initialization.

Winding Ribbon Winding the ink ribbon.

Printing Printing.

Thermal Protect

Feeding Paper Loading the paper from the Paper Cassette.

Winding Paper Rewinding the paper in the printer back to the Paper Cassette.

Printable status
Display is changed depending on ink ribbon being set in the
printer.

Temperature of Thermal Head gets higher than the specified
level.

3-4

Chapter 3. Operation Panel

Set Up Mode

With Set Up Mode, following test print and printer situation and print mode and Gloss/Matte

mode, and cleaning print can be checked.

・Performing test print
・Check the number of remaining paper
・Check the number of total print

・Check the revision number of printer control firmware
・Set the Print Mode
・Set the Gloss/Matte Mode
・Performing cleaning print

Ready：8×10

Test Print Mode

Remain = XXX / YYY

（to the next page）

To enter to Set Up Mode, press Menu Button when ready
status.
To escape from Set Up Mode, press Clear Button.

Comes to Test Print Mode.
By pressing Enter Button, test print will start.
Press MENU button to shift the next menu.

Comes to the number of remaining paper mode.XXX
in the display shows the number of remaining paper
and YYY shows the total number of the copies in
one roll.
Press MENU button to shift the next menu.

Caution: The correct number of remaining paper is not displayed in the followings.
*In case that used roll paper, not new paper, is set.

3-5

*In case that the ink ribbon is changed for the different size.

Chapter 3. Operation Panel

(from the previous page)

Printed = XXXXXX

MAIN Firm = XXXX

This figure shows the total number of the
copies after the shipment from the factory.
Press MENU button to shift the next menu.

This figure shows the revision number of main
control firmware mode.

DSP Firm = XXXX

Press MENU button to shift the next menu.

This figure shows the DSP control firmware
revision.

Press MENU button to shift the next menu.

Display is changed as below depending on the revision
number of firmware.

1. up to [ MAIN Firm = 3、DSP Firm = 1 ]
→ （Re tu r n to Test Print Mode）

2. [ MAIN Firm = 4、DSP Firm = 2 ] or more
→ （to the next page）

3-6

Chapter 3. Operation Panel

(from the previous page)

※Displayed from firmware revision [ MAIN Firm = 4、DSP Firm = 2 ]

Print Mode

Display is changed as below depending on the revision number of firmware.

1. up to [ MAIN Firm = 9、DSP Firm = 5 ] → （Return to Test Print Mode）

2. [ MAIN Firm = 10、DSP Firm = 6 ] → （to the 3-8 page）

3. [ MAIN Firm = 11、DSP Firm = 7 ] or more → （to the next page）

3-7

This figure shows the menu of Print Mode.
Press ENTER button to shift the menu of
change setting of Print Mode.
Press MENU button to shift the next menu.

Mode：Standard

Pressing MENU button, the Print Mode is
changed.

Mode：Fine

Pressing ENTER button, the LCD is flashing in
a moment and Print Mode is set.

Chapter 3. Operation Panel

（from the previous page） ※Displayed from firmware revision [ MAIN Firm = 11、DSP Firm = 7 ]

（

to the next page

Gloss/Matte Mode

This figure shows the menu of Gloss/Matte Mode.
Press ENTER button to shift the menu of change setting
of Gloss/Matte Mode.
Press MENU button to shift the next menu.

Mode：Glossy

Pressing MENU button,
the Gloss/Matte Mode is changed.

Mode：Matte

Press MENU button to shift
the Level Adjust menu.

Level Adjust=***

）

Pressing ENTER button, the LCD is flashing in a
moment and Gloss/Matte Mode is

‘Level Adjust’ menu is displayed only when ‘Matte mode’ menu is selected.
‘***’ is setting value.The initial value for ‘***’ is ‘0’.
This value is changed by + button or – button.
The adjustable range is from –25 to +25.

’-‘ means more gl oss and ‘+’ means less gloss.

set.

3-8

Chapter 3. Operation Panel

（from the 3-6 page or the previous page）
※Displaye d from firmw a re revision [ MAIN Firm = 10、DSP Firm = 6 ]

Cleaning Print

Pressing Enter Button,
Cleaning print will start.

Now Cleaning

After Cleaning Print is done, Initializing automatically starts,
and move into Ready status. It takes approximately 2 minutes.

Caution：

Cleaning Print uses the paper and ribbon for one picture.

（Return to Test Print Mode）

3-9

Chapter 4. Routine Maintenance

Cleaning of Thermal Head, Platen, Cleaning Roller

By using thermal transfer technology, daily maintenance is not really necessary if the printer is
being use properly.

However, in order to keep the best print quality, it is recommended to do the cleaning of
Thermal Head, Platen and Cleaning Roller once in a month.

1. Open Upper Cover.
Pull Upper Cover Open Lever.

4-1

Attention: Do not open the Upper Cover

abruptly or forcefully past the
90° angle.

2. Using gauze, clean the heat element (glass
bar) of the thermal head with isopropyl
alcohol or ethyl alcohol.

Caution:

・Thermal Head reaches high temperature just after printing. Do not touch directly

by hand.

・When fingerprint stick to the heat element, it can damage the Thermal Head. Do not

touch directly by hand.

・Be careful not to be hurt by the projections of the printer.

Chapter 4. Routine Maintenance

3. Using gauze, clean the edge of Peeling Plate
with isopropyl alcohol or ethyl alcohol.

4. Using gauze, clean the rubber part of Platen
with isopropyl alcohol or ethyl alcohol.

Attention: Dirt or ink on Platen can cause

mis-registration.
Printing should be performed after
the alcohol dried up completely
(approx. 5 minutes)

5. Cleaning Roller located at the front side and
rear side and they can be pull out by using
the black knob on the center.

4-2

Chapter 4. Routine Maintenance

6. Using gauze, clean the rubber part of each

Cleaning Roller with isopropyl alcohol or
ethyl alcohol.

7. After the cleaning, insert the Rollers back to

the original position and push the black knob
until confirm it clicks.

Attention: If the dirt stick around Cleaning

Roller, it can cause the lack of
printing.
Printing should be performed after
the alcohol dried up completely
(approx. 5 minutes).

8. Close Upper Cover

Pressing the center, close the Upper Cover

slowly and confirm it cricks.

Caution : Take care not to put the

fingers when you close upper
cover.

4-3

Chapter 4. Routine Maintenance

Cleaning of Outer Cabinet

Wipe the printer outer cabinet with a soft cloth.
If the stains are not removed, wet the cloth and apply weakened neutral Detergent to
it.

Warning: In case, the foreign substance get into the printer, turn off the power of

Warning: Continuous use under the abnormal condition such as high temperature,

printer, remove the power cord and contact the dealers or service center.
Continuous use of the printer under such condition can cause the fire and
electric shock.

smoke and strange smell can cause the fire and electric shock.Turn off the
power and make sure to remove the power cord, then contact the dealers
or service center.

Caution: Do not use volatile solvents or spray insecticide on the printer outer cabinet.

Cleaning of Filter

Otherwise, discoloration or crack may result.

If the dust collects on the openings, clean it
with vacuum cleaner.

Filter

4-4

Chapter 5. Error Handling

Error Message and Corrective Action

When the error happens, error message will be displayed on LCD on the operation panel.
Table below shows the status and how to handle it.

LCD Message Status Corrective Action

Paper Empty

Ribbon Empty Ink ribbon is out. Replace with new ink ribbon.

Paper Jam XX (*) Paper jam.

Incorrect Ribbon

Upper Cover Open Upper cover is open. Close the Upper Cover correctly.

Paper Cover Open The paper cover is open. Close the Paper Cover correctly.

Mecha Error XX (*)

Control Error XX (*)

Printer is out of paper or
paper is not inserted.

A different type of ink ribbon
is used.

Trouble of printer
Mechanism.

Trouble of printer control
board.

Insert the paper when the printer
is out of paper.

Take out the jammed paper. If this
error happens often, contact the
dealers or service
center.

Check the type of ink ribbon.

Contact the dealers or service
center.

Contact the dealers or service
center.

TempSensErr XX (*)

Sensor Error XX (*)

* XX means the code number for maintenance.

Please inform this number when you contact the dealers or service center.

5-1

Trouble of temperature
sensor in the printer.

Trouble of sensor system in
the printer.

Contact the dealers or service
center.

Contact the dealers or service
center.

Chapter 5. Error Handling

Paper Jam

1. Turn off the power of the printer.

2. Open the upper cover.
Pull Upper Cover Open Lever

Attention: Do not open the Upper Cover

abruptly or forcefully past the
90° angle.

3. Check whether the printer has some paper
left.

[In the case of no paper]

[In the case of no paper]

[In the case of no paper][In the case of no paper]

Go to Step 4.

[In the case of unused paper]

[In the case of unused paper]

[In the case of unused paper][In the case of unused paper]

Go to Step 8.

Paper

5-2

Chapter 5. Error Handling

[In the case of no paper]

[In the case of no paper]

[In the case of no paper][In the case of no paper]

4. Close the upper cover.

Pressing the center, close the upper cover
slowly and confirm it cricks.

Caution: Take care not to put the

fingers when you close upper
cover.

5. Turn on the power of the printer.

PAPER REWIND
button

5-3

6. Rewind the paper into the paper cassette.

Push the PAPER REWIND button on the
operation panel.
The printer automatically rewinds the paper
into the paper box.

Chapter 5. Error Handling

7. Open the paper cover to confirm that the
paper tip is not off the paper roller, and then
load the paper again.

[In

[In the case of unused paper]

the case of unused paper]

[In [In

the case of unused paper]the case of unused paper]

8. Remove the ink ribbon.
If the ink ribbon is entangled around the
roller, removing the ink ribbon
immoderately can cut it. Holding the ink
ribbon directly by hand, pull it out slowly.

Attention: Pulling out the ink ribbon hastily can

cause a printer failure. Be sure
to pull it out slowly.

9. Take out the jammed paper.
If the paper is entangled around the roller,
take out the paper slowly.

Attention: Pulling out the paper hastily can

cause a printer failure. Be sure to
pull it out slowly.

5-4

Chapter 5. Error Handling

Caution:

・Thermal head reaches high temperature just after printing. Do not touch directly

by hand.

・When fingerprint stick to the heat element, it can damage the Thermal head. Do

not touch directly by hand.

・Be careful not to be hurt by the projections of the printer.

10. Use the scissors to cut the winkles or

printed portion of the paper.

Attention:

・If the printer continues to be used without cutting the wrinkles or printed portion of the

paper, the paper may jam again or the ink ribbon can be cut during printing. Be sure to cut
the wrinkles or printed portion of the paper.

・Cut the paper straightly in crosswise direction.

11. Close the upper cover.

Pressing the center, close the Upper Cover
slowly and confirm it cricks.

Caution:Take care not to put the fingers

when you close upper cover.

5-5

Chapter 5. Error Handling

PAPER REWIND
button

12. Turn on the power switch.

13. Rewind the paper into the paper box.

Push the "PAPER REWIND" button on the
operation panel. The printer automatically
rewinds the paper into the paper box. If
the message "Paper Jam" still appears
after rewinding the paper, push the PAPER
REWIND button again.

14. Open the upper cover and insert the ink

ribbon cassette again.
Follow the instruction of Loading Paper in
Chapter 2.

Attention: If paper jam happens often, please

contact the dealers or service
center.

5-6

Chapter 5. Error Handling

Streaking in the Printed Output

－Straight line for the printing direction

・Can be happened due to the dirt on Thermal Head.

Clean the Thermal Head according to the instruction in Chapter 4. Routine Maintenance.
・In case, the line will not disappear after the cleaning of Thermal Head, please contact the

dealers or service center. Heat element may be out.

－Streaking happens as small dots or dirt(spots).

・Can be happened due to the dirt on Cleaning Roller.

Clean the Cleaning Roller according to the instruction in Chapter 4. Routine Maintenance.

・Can be happened due to the dirt inside of Paper Cover.

Using gauze, clean the inside of Paper Cover with isopropyl alcohol or ethyl alcohol.

・Clean the cleaning roller and the inside of the Paper Cover (bottom plate, all of the inside of

the cover, etc.).

After that, Cleaning Print can be implemented in accordance with Chapter 3, Operation Panel,

and this streaking can be improved.

Attention:
･Cleaning Print uses the paper and ribbon for one picture.
・Cleaning Print will be supported from Ver. [MAIN Firm = 10、DSP Firm = 6]

5-7

Chapter 5. Error Handling

Ink Ribbon and Paper Not Detected Correctly

－In the case that the printed color is not match to the required color.
－In the case that Incorrect Ribbon message appear on LCD.
－In the case that Ribbon Empty appeared on LCD though ink ribbon is correctly inserted.
－In the case that the error message "Paper Empty" appears although the printer is not out of

paper.

If ribbon mark sensor and/or paper sensor is not clean, ink ribbon and paper will be detected
incorrectly. Clean the ribbon mark sensor, the ribbon mark sensor reflecting sticker and the
paper sensor according to the following instruction.
If can not be recovered from the error after the cleaning, please contact the dealers or
service center. Sensor may be damaged.

1. Turn off the power of the printer.

2. Open the upper cover.
Pull the upper cover open lever.

Attention: Do not open the upper cover

abruptly or forcefully past the
90° angle.

5-8

Chapter 5. Error Handling

3. Remove the ink ribbon.

Ribbon Mark Sensor

4. Wipe the ribbon mark sensor using cotton

bud with isopropyl alcohol or ethyl alcohol
soaked.

5 ． Wipe the ribbon mark sensor reflection

sticker by soft cloth.

Reflection Sticker

5-9

Chapter 5. Error Handling

6. Insert Ink Ribbon again.
Follow the instruction of Loading Paper in
Chapter 2.

7. Close Upper Cover.
Pressing the center, close the Upper Cover
slowly and confirm it cricks.

Caution : Take care not to put the

fingers when you close upper
cover.

5-10

Chapter 5. Error Handling

Power Supply Interrupted during Printing

In case, power supply interrupted during the printing, Thermal Head will be kept pushing to
Platen. Laving this situation for a long time, shape of Platen can be warped. In order to avoid this
situation, please follow the instruction below.

1. Turn off the power of the printer.

LCD

2. When the message "Paper Jam" appears on
the LCD on the operation panel, turn off the
power switch.

5-11

Chapter 5. Error Handling

3. Open the upper cover.
Pull the upper cover open lever.

Attention: Do not open the Upper Cover

abruptly or forcefully past the
90° angle.

4. Remove the ink ribbon.

Caution:

・Thermal head reaches high temperature just after printing. Do not touch directly

by hand.

・Be careful not to be hurt by the projections of the printer.
・Ink ribbon may be stick to the paper so that please peel it off slowly.

5-12

Chapter 5. Error Handling

PAPER REWIND
button

5. Pulling the front side of the paper and cut off

the printed are by scissors.
(Refer to Paper Jam in this Chapter.)

6. Close the upper cover and turn on the power

of the printer, then rewind the paper to
Paper Cassette.

Press REWIND Button and paper will
automatically winded.

5-13

7. Open Upper Cover and insert Ink Ribbon

again.
(Refer to Chapter 2)

Chapter 5. Error Handling

Caution:

・Take care not to put the fingers when you close upper cover.
・If the electric power failure will go on for a long time, keep upper cover open until it

will recover from the electric power failure.

8. Close the upper cover.
Pressing the center, close the upper cover
slowly and confirm it cricks.

5-14

Chapter 6. After-sales Service

Contact your dealers or service cent er for the details about after-sales service.

6-1

YTE8-J0124E
Revision：Fourth

edition