Contact the place of purchase or a bicycle dealer for
information on installation and adjustment of the
products which are not found in the user's manual. A
dealer's manual for professional and experienced bicycle
mechanics is available on our website (https://si.shimano.
com).
•
Do not disassemble or alter this product.
•
Use the product according to local laws and regulations.
•
The Bluetooth® word mark and logos are registered
trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by SHIMANO INC. is under license. Other
trademarks and trade names are those of their respective
owners.
For safety, be sure to read this user's
manual thoroughly before use, and
follow it for correct use.
Important safety information
•
Please keep the User’s Manual for future reference.
•
Be sure to observe the following in order to avoid burns
or other injury from fluid leakages, overheating, fire or
explosions.
To ensure safety
DANGER
Handling the battery
•
Do not deform, modify, disassemble or apply solder
directly to the battery. Doing so may cause leakage,
overheating, bursting, or ignition of the battery.
•
Do not leave the battery near sources of heat such as
heaters. Doing so may cause bursting or ignition of the
battery.
•
Do not heat the battery or throw it into a fire. Doing so
may cause bursting or ignition of the battery.
•
Do not subject the battery to strong shocks or throw it. If
this is not observed, overheating, bursting, or fire may
occur.
•
Do not place the battery into fresh water or sea water,
and do not allow the battery terminals to get wet. Doing
so may cause overheating, bursting, or ignition of the
battery.
•
Use the SHIMANO specified charger and observe the
specified charging conditions when charging the
specified battery. Not doing so may cause overheating,
bursting, or ignition of the battery.
WARNING
To ensure safe riding
•
Do not give too much of your attention to the cycle
computer display while riding, otherwise accidents may
result.
•
Check that the wheels are securely installed to the bicycle
before commencing riding. If the wheels are not securely
installed, the bicycle may fall over and cause serious
injury.
•
If riding a power-assisted bicycle, make sure that you are
fully familiar with the starting-off characteristics of the
bicycle before riding it on roads with several vehicle lanes
and pedestrian footpaths. If the bicycle starts off
suddenly, accidents may result.
•
Check that the bicycle lights illuminate before riding at
night.
Using the product safely
•
Be sure to remove the battery and charging cable before
wiring or attaching parts to the bicycle. Otherwise, an
electric shock may result.
•
When charging the battery while it is installed on the
bicycle, do not move the bicycle. The power plug for the
battery charger may come loose and not be fully inserted
into the electrical outlet, resulting in risk of fire.
•
Do not touch the drive unit when it has been
continuously used for a long period of time. The surface
of the drive unit becomes hot and could cause burns.
•
Periodically clean the chain using an appropriate chain
cleaner. The frequency of maintenance will vary
depending on the riding conditions.
•
Do not use alkaline or acidic cleaning agents for
removing rust under any circumstances. If such cleaning
agents are used, they may damage the chain and serious
injury may result.
•
When installing this product, be sure to follow the
instructions given in the user's manual. Furthermore, it is
recommended that you use only genuine SHIMANO parts
at these times. If bolts and nuts are left loosened or the
product is damaged, the bicycle may suddenly fall over
and serious injury may result.
3
Handling the battery
•
If any liquid leaking from the battery gets into your eyes,
immediately wash the affected area thoroughly with
clean water such as tap water without rubbing your eyes,
and seek medical advice immediately. If this is not done,
the battery liquid may damage your eyes.
•
Do not recharge the battery in places with high humidity
or outdoors. Doing so may result in electric shock.
•
Do not insert or remove the plug while it is wet. If this is
not observed, electric shocks may result. If there is water
leaking out of the plug, dry it thoroughly before
inserting it. Refer to the battery charger user's manual
for the designated charging time of the battery.
•
If the battery does not become fully charged after 2
hours of charging, immediately unplug the battery from
the outlet and contact the place of purchase. Doing
otherwise may cause overheating, bursting, or ignition of
the battery.
•
Do not use the battery if it has any noticeable scratches
or other external damage. Doing so may cause bursting,
overheating or problems with operation.
•
The operating temperature ranges for the battery are
given below. Do not use the battery in temperatures
outside these ranges. If the battery is used or stored in
temperatures outside these ranges, fire, injury or
problems with operation may occur.
1. During discharge: –10 °C - 50 °C
2. During charging: 0 °C - 40 °C
CAUTION
To ensure safe riding
•
Observe the instructions in the user's manual for the
bicycle, in order to ride safely.
Using the product safely
•
Never attempt to modify the system yourself. It may
cause problems with system operation.
•
Periodically check the battery charger and adapter,
particularly the cord, plug, and case, for any damage. If
the charger or adapter is broken, do not use it until it has
been repaired.
•
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety.
•
Do not allow children to play near the product.
Handling the battery
•
Do not leave the battery in a place exposed to direct
sunlight, inside a vehicle on a hot day, or other hot
places. This may result in battery leakage.
•
If any leaked fluid gets on your skin or clothes, wash it
off immediately with clean water. The leaked fluid may
damage your skin.
•
Store the battery in a safe place out of the reach of
infants and pets.
Notice
Using the product safely
•
If any malfunctions or other problems occur, contact the
place of purchase.
•
Be sure to install caps to any connectors which are not
being used.
•
For installation and adjustment of the product, consult a
dealer.
•
The Product is designed to be fully waterproof to
withstand wet weather riding conditions. However, do
not deliberately place them into water.
•
Do not clean the bicycle in a high-pressure wash. If water
gets into any of the components, operating problems or
rusting may result.
•
Do not turn the bicycle upside down. The cycle computer
or the shifting switch may get damaged.
•
Handle the product carefully, and avoid subjecting it to
any strong shocks.
•
Although the bicycle still functions as a normal bicycle
even when the battery is removed, the light does not
turn on if it is connected to the electric power system. Be
aware that using the bicycle under these conditions will
be considered non-observance of the road traffic laws in
Germany.
•
When charging the battery while it is mounted on the
bicycle, be careful of the following:
-
When charging, make sure there is no water on the
charging port or the charger plug.
-
Ensure that the battery is locked into the battery
mount before charging.
-
Do not remove the battery from the battery mount
while charging.
-
Do not ride with the charger mounted.
-
Close the charging port cap when not charging.
-
Stabilize the bicycle to ensure that it does not
collapse during charging.
4
Handling the battery
•
When you carry a power-assisted bicycle in a car, remove
the battery from the bicycle and place the bicycle on a
stable surface in the car.
•
Before connecting the battery, make sure that there is no
buildup of water or dirt in the connector where the
battery will be connected.
•
The use of a genuine SHIMANO battery is recommended.
If using a battery from another manufacturer, make sure
to carefully read the instruction manual for the battery
before use.
About used batteries
Disposal information for countries outside
the European Union
This symbol is only valid within the
European Union. Follow local regulations
when disposing of used batteries. If you
are not sure, consult the place of purchase
or a bicycle dealer.
Assist
< DU-E6110 >
Connection and communication with PCs
A PC linkage device can be used to connect a PC to the
bicycle (system or components), and E-TUBE PROJECT can be
used to carry out tasks such as customizing single
components or the whole system and updating firmware.
•
PC linkage device: SM-PCE1/SM-PCE02
•
E-TUBE PROJECT: PC application
•
Firmware: software inside each component
Connection and communication with
smartphones and tablets
It is possible to customize single components or the system,
and update firmware, using E-TUBE PROJECT for
smartphones/tablets after connecting the bicycle (system or
components) to a smartphone or tablet via Bluetooth
•
E-TUBE PROJECT: app for smartphones/tablets
•
Firmware: software inside each component
®
LE.
Cleaning
•
The number found on the battery mount key is necessary
when purchasing spare keys. Keep it in a safe place.
There is a space to enter the key number on the back
cover of this user's manual. Enter the key number for
safekeeping and later reference.
•
Contact the place of purchase for updates of the product
software. The most up-to-date information is available
on the SHIMANO website. For details, refer to the
Label
Inspection prior to each ride
Check the following before riding the bicycle.
If you notice any potential problem, please contact the
place of purchase or a bicycle dealer.
Please avoid wearing clothes that can get caught in the
chain or wheel because it can lead to an accident.
5
"Connection and communication with the PC" section.
•
Do not use thinner or other solvents to clean any of the
products. As such substances may damage the surfaces.
•
You should periodically wash the chainrings in a neutral
detergent. In addition, cleaning the chain with neutral
detergent and lubricating it can be an effective way of
extending the useful life of the chainrings and the chain.
•
Use a damp cloth, with the water well wrung out, when
cleaning the battery and plastic cover.
•
For any questions regarding handling and maintenance,
contact the place of purchase.
•
Products are not guaranteed against natural wear and
deterioration from normal use and aging.
•
For maximum performance we highly recommend
SHIMANO lubricants and maintenance products.
•
If the settings are not correct, for instance if the chain
tension is too tight, the proper assist force may not be
obtained. If this happens, contact the place of purchase.
•
This component is compatible with coaster brakes. If the
crank is not installed in the correct position or the chain
tension has not been correctly adjusted, contact the place of
purchase, as there may not be proper assistance power.
•
Some of the important information contained in this user's
manual is also indicated on the battery charger label.
•
Is the drivetrain shifting smoothly?
•
Is there looseness or damage on the component parts?
•
Is the component mounted securely to the frame/
handlebar/stem?
•
Is there abnormal noise during riding?
•
Is the battery sufficiently charged?
FCC compliance information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received,
including interference that may cause undesired
operation.
6
Features of SHIMANO STEPS
•
Lightweight, compact design
•
Silent, smooth ride
•
High shifting performance system (In the case of electronic gear shifting)
This system uses accurate sensors to enable shifting gears by providing the most appropriate level of power assistance
carefully adjusted by computer controls.
•
Full Automatic Shifting (In the case of electronic 8/5-speed gear shifting with internal geared hub)
The sensors detect riding conditions, whether you are riding up a hill against the wind, or on flat ground with no wind;
the automatic gear shifting system uses computer controls to make your ride more pleasant.
•
Start mode (In the case of electronic gear shifting with internal geared hub)
This function allows automatic shifting down to a preset gear when you stop the bicycle such as at traffic lights so that
you can start traveling at a light gear.
*
If, while the bicycle is stopped, you shift to a gear lower than the set gear, the system will not automatically shift up.
•
Coaster brake compatible (DU-E6110)
Smoothly provides sufficient control power.
•
Light off road
Sporty, provides powerful assistance. Can only be used when set by the manufacturer of the completed bicycle.
•
Walk assistance function (Walk assist mode)
*
The Walk assist mode function may not available in certain regions.
*
Some of the functions listed above can only be used once the firmware has been updated. If this is the case, consult the
place of purchase, and carry out the firmware updates.
Assist mode
You can select a SHIMANO STEPS assist mode for each particular application.
[HIGH][NORM] (Normal)[ECO]
Steep uphill slopes.Gentle slope or level ground.Long distance riding on level ground.
When the battery level is running low, the level of assistance is lowered to increase the traveling range.
[OFF]
•
When you don't need power assistance
•
When you are concerned about remaining battery power
[WALK]
•
When you walk while pushing the E-BIKE loaded with heavy baggage
•
When walking the E-BIKE out of an underground bicycle parking garage
*
This mode may not be available in certain regions
7
Quick guide
SHIMANO STEPS E6100 is compatible with the following types of components in addition to those listed here.
•
Cycle computer SC-E7000
•
Switch unit SW-E7000
•
Frame built-in battery BT-E8020
For details on display and operation, refer to "Operation."
For details on the battery, refer to "Preparation."
1.
Charge the battery.
It is possible to charge the battery even while it is mounted on the bicycle.
For details, see “Charging the battery while installed on the bicycle.”
< Down-tube mount type battery >
Example : BT-E8010
2
1
3
Light On
< Rear carrier mount type battery >
BT-E6000 / BT-E6001
1
< Integrated battery >
BT-E8020
2
3
Light On
Light On
8
Charging
Lights up
Flashing
2.
Turn on the power.
To turn off the power, repeat this procedure.
(Within 1 hour after the completion of charging)
Charging error
< Down-tube mount type battery >
Or
< Rear carrier mount type battery >
BT-E8010 / BT-E8014BT-E6010
BT-E6000 / BT-E6001
9
< Integrated battery >
NOTICE
When turning the power ON/OFF, do not place your foot on the pedal.
10
3.
Select your preferred assist mode.
The bicycle is equipped with either SC-E6100 or EW-EN100.
*
When the power is turned on, assist mode is set to [OFF].
< SC-E6100 >
Assist mode
display
< EW-EN100 >
LED1
Button
*
To change to the [WALK] assist mode, it is
necessary to use the above assist switch.
4.
Ride the bicycle.
Assist will start when you start pedaling.
X
Y
Button
[HIGH]
YX
[NORM]
[WALK]
[ECO]
[OFF]
Long press Y
Short press X
LED1 indicationsAssist mode
OFF
Lit in light blue
Lit in green
Lit in yellow
OFF
[OFF]
[ECO]
[NORM]
[HIGH]
[OFF]
CAUTION
SHIMANO STEPS supports various brake systems.
Before riding, please check the brake system of your bicycle and
how to operate it beforehand.
5.
Turn off the power.
11
Names of parts
(F)
(B)
B
(G)
(E)
(C)(D)
(A)
*
(L)
1
< For electronic gear shifting >
Shifting
(A)
switch
Motor unit + Internal
geared hub
(B)
Rear Derailleur (DI2)
•
SW-E6010
•
SW-E7000
*
2
(B)
(H)
(I)
(K)
(J)
Internal geared
hub
Rear Derailleur
(DI2)
Motor unit
12
•
SC-E6100
Cycle computer / Junction [A]
(C)
Assist switch
(D)
Drive unit
(E)
Battery (rear carrier mount type)
(F)
Battery mount (rear carrier mount
(G)
type)
*3 If the firmware version of the drive unit is 3.2.6 or lower, the battery may not operate properly. Update the firmware
version via E-TUBE PROJECT.
•
SC-E7000
•
EW-EN100
•
SW-E6010
•
SW-E7000
•
DU-E6100
•
DU-E6110
•
BT-E6000
•
BT-E6001
•
BM-E6000
Battery (down-tube mount type)
(H)
Battery mount
(I)
(down-tube mount type)
Battery (Integrated type)
(J)
Battery mount (Integrated type) •BM-E8020
(K)
*3
Battery charger
*
1: EC-E6002 + SM-BCC1
(L)
*
2: EC-E6000
•
BT-E6010
•
BT-E8010
•
BT-E8014
•
BM-E6010
•
BM-E8010
•
BT-E8020
Specifications
*3
Operating temperature
range: During discharge
Operating temperature
range: During charging
Storage temperature-20 – 70˚CRated voltage36 V DC
Storage temperatur
(Battery)
Charging voltage100 – 240 V ACMotor typeBrush-less DC
Charging time
*
The maximum speed for which power assistance is provided is set by the manufacturer and is conditional on where the
bicycle is to be used.
-10 – 50˚CBattery typeLithium ion battery
Refer to the user's manual
for the battery. For the
0 – 40˚CNominal capacity
e
-20 – 60˚CDrive unit typeMidship
Refer to the user's manual
for the battery. For the
latest information on
manuals, see the website
(https://si.shimano.com).
Rated drive unit power250 W
latest information on
manuals, see the website
(https://si.shimano.com).
13
Preparation
You cannot use the battery immediately after shipment.
The battery can be used after charging it with the designated charger.
Be sure to charge it before use. The battery can be used when the LED on it lights up.
The use of a genuine SHIMANO battery is recommended. If using a battery from another manufacturer, make sure to
carefully read the instruction manual for the battery before use.
Charging the battery
Charging time varies depending on the remaining capacity of the battery and the charger used. For the designated charging
time, refer to the charger user manual.
DANGER
•
Use the battery and charger combination specified by the company for charging and follow the charging conditions specified by the
company. Not doing so may cause overheating, bursting, or ignition of the battery.
CAUTION
•
When charging the battery while it is mounted on the bicycle, be careful not to trip over the charger cord or get anything caught
on it. This may lead to injury or cause the bicycle to fall over, damaging the components.
NOTICE
• When removing the battery charger power plug from the outlet or the charging
plug from the battery, do not pull it out by the cord, or it causes breakage.
• If the bicycle is stored for an extended period of time immediately after purchase,
you will need to charge the battery before using the bicycle. Once the battery is
charged, it starts to deteriorate.
• Connect to E-TUBE PROJECT and click [Connection check] to confirm whether the
battery in use is a genuine SHIMANO battery or another brand.
• Charge the batteries on a flat surface indoors.
14
Charging the battery that removed from the bicycle
BT-E6000/BT-E6001/BT-E6010
Adapter (SM-BTE60) is necessary to charge BT-E6000/BT-E6001/BT-E6010 when removed from the bicycle.
1.
Attach the adapter to the charging plug.
2.
Connect the charger’s power plug to the outlet.
3.
Connect the adapter to the battery’s charging port.
Adapter SM-BTE60
< sold separately >
Charging
plug
< BT-E6000/BT-E6001 >
Battery
Adapter SM-BTE60
< sold separately >
Charging port
Charging
plug
< BT-E6010 >
Battery
Charging
plug
Charging port
Adapter SM-BTE60
< sold separately >
15
BT-E8010/BT-E8014/BT-E8020
1.
Connect the battery charger’s power plug to the outlet.
2.
Connect the charging plug into the battery's charging
port.
< BT-E8010/BT-E8014 >
BatteryCharging port
Charging plug
< BT-E8020 >
Charging plug
Charging port
Battery
16
Charging the battery while installed on the bicycle
•
Place the battery charger on a stable surface such as the floor before charging.
•
Stabilize the bicycle to ensure that it does not collapse during charging.
1.
Connect the battery charger power plug to the outlet.
2.
Connect the charging plug to the charging port on the battery mount or the battery.
< BT-E6000/BT-E6001 >
Battery mount
Battery
Charging plug
Charging port
< BT-E6010/BT-E8010/BT-E8014 >
< BT-E8020 >
Charging port
Charging plug
Battery
< BT-E6010 >< BT-E8010/BT-E8014 >
Battery
Charging
plug
Battery
mount
Charging port
Battery
Charging plug
Charging port
3.
After charging, close the charging port cap securely.
Charging port cap
< BM-E6000 >
Charging port cap
< BM-E6010 >
17
Charger LED lamp
After charging has started, the LED lamp on the charger
will light up.
Lit up
Charging
< EC-E6000 >
Charger LED lamp
Blinking
Turned
off
Battery LED lamp
Use this to check the current charging status.
The shape of the battery LED lamp varies depending on the
model number.
Charging error
Charging complete
< EC-E6002 >
Charger LED lamp
Battery LED lamps
Charging-in-progress indication
While battery is charging, the LED lamps on the battery light up.
LED lamp indication*1Battery level
*1
0 - 20%
21 - 40%
41 - 60%
61 - 80%
81 - 99%
100%
: Not lit : Lit up : Blinking
18
Battery level indication
The current battery level can be checked by pressing the battery's power button.
LED lamp indication*1Battery level
0% (When battery is not installed on bicycle)
0% (When battery is installed on bicycle)
100 - 81%
80 - 61%
60 - 41%
40 - 21%
20 - 1%
Power off / Shutdown
*1
: Not lit : Lit up : Blinking
NOTICE
When remaining battery capacity is low, system functions begin to shut off in the following order.
1. Power assistance (Assist mode automatically switches to [ECO] and then assistance shuts off. The switch to
[ECO] occurs earlier if a battery-powered light is connected.)
2. Gear shifting
3. Light
Handling the battery
Charging can be carried out at any time regardless of the amount of charge remaining, but you should fully charge the
battery at the following times. Be sure to use the special charger when recharging the battery at these times.
•
The battery is not fully charged at the time of purchase. Before riding, be sure to charge the battery until it is fully
charged.
If the battery has become fully spent, charge it as soon as possible. If you leave the battery without charging it, it will
cause the battery to deteriorate.
•
If the bicycle will not be ridden for a long period of time, store it away with approximately 70% battery capacity
remaining. In addition, take care not to let the battery become completely empty by charging it every 6 months.
19
Installing and removing the battery
The battery is secured to the battery mount with the key.
The following description may not be applicable, as different types of keys are available.
Installing
CAUTION
•
Hold the battery firmly and be careful to prevent dropping when installing.
•
Pay attention to the following to prevent the battery from falling while riding the bicycle:
-
Make sure the battery is locked securely on the battery mount.
-
Do not ride the bicycle with the key inserted.
NOTICE
Before riding, make sure that the charging port cap is closed.
BT-E6000/BT-E6001
1.
Insert the battery in the battery mount rail from
behind.
•
Slide the battery forward, and then push it in firmly.
2.
Remove the key.
•
Return the key to the locked position and then
remove the key.
Rail
BT-E6010/BT-E8010/BT-E8014
1.
Insert the battery from bottom side.
•
Align the indentation in the bottom of the battery
with the protrusion on the battery mount.
20
2.
Slide the battery.
•
Push in the battery until there is a click.
3.
Remove the key.
•
Return the key to the locked position and then
remove the key.
BT-E8020
This procedure is an example using a frame whose battery is removed/installed from below.
1.
Insert the battery from bottom side.
2.
Slide the battery.
•
Push in the battery until there is a click.
21
Removing
CAUTION
•
Hold the battery firmly and be careful to prevent dropping when removing or carrying it.
BT-E6000/BT-E6001
The position of the key does not affect the insertion of the battery. You can insert it regardless of the key position.
1.
Insert the Key.
Turn off the power, then insert the key into the key
cylinder in the battery mount.
2.
Turn the key until you feel some resistance.
Key
Key cylinder
Push power button to
turn off the power.
3.
Remove the battery carefully.
You can remove the battery only when the key is in
the unlocked position.
22
BT-E6010/BT-E8010/BT-E8014
1.
Insert the Key.
Turn off the power, then insert the key into the key
cylinder in the battery mount.
2.
Turn the key until you feel some resistance.
< BT-E6010 >
Push power button to turn off the power.
< BT-E8010/BT-E8014 >
Push power button to turn off the power.
Key
Key cylinder
3.
Remove the battery
•
Slide the battery, then remove it carefully.
•
You can remove the battery only when the key is in
the unlocked position.
23
BT-E8020
•
This procedure is an example using a frame whose battery is removed/installed from below.
•
If using a battery cover manufactured by another company, remove the battery cover before removing the battery.
1.
Open the keyhole cap.
Turn off the power, then open the keyhole cap.
Key hole cap
Push power button to turn off the power.
2.
Unlock the battery.
(1) Insert the key into the key cylinder in the battery mount.
(2) Turn the key.
The battery is unlocked. The plate spring holds the battery in place, preventing it from falling out.
Key cylinder
Key
3.
Remove the battery.
(1) Remove the key, then close the keyhole cap.
(2) Remove the battery carefully.
24
NOTICE
Do not install or remove the battery with the key left inserted on the battery mount or the keyhole cap left open.
The battery may be damaged if it comes into contact with the top (grip portion) of the key.
Installing and removing the cycle computer (SC-E6100)
The cycle computer can also be secured to the bicycle so that it cannot be easily removed. Please contact your place of
purchase for details.
Installing
1.
Slide the cycle computer onto the bracket.
2.
Insert the cycle computer securely until it clicks into
place.
NOTICE
If the cycle computer is not correctly installed, the assist function
will not operate normally.
Removing
1.
Slide out the cycle computer.
•
Push the lever firmly to release the cycle computer.
Bracket
Lever
25
Operation
Turning the power ON / OFF
•
The power cannot be turned on while charging.
•
If the bicycle has not moved for over 10 minutes, the power will automatically turn off (automatic power off function).
•
If using SC-E7000/EW-EN100, the power supply is operated from the battery.
NOTICE
Do not place your foot on the pedals when turning ON/OFF. This may cause a system error.
Powering on using the cycle computer (SC-E6100)
•
If the built-in battery of the cycle computer isn't charged sufficiently, it will not power on.
•
The built-in battery of the cycle computer only charges when the cycle computer screen is on.
1.
Press the power switch.
Power button
Powering on from the battery
It is possible to forcibly power off BT-E8010/BT-E8020 by holding down the power button for 6 seconds.
1.
Press the power button on the battery. The LED lamps will light up indicating remaining battery capacity.
NOTICE
When turning on the power, check that the battery is firmly attached to the battery mount.
< BT-E6000/BT-E6001 >
Power button
< BT-E8010/BT-E8014 >
Power button
26
< BT-E6010 >
Power button
< BT-E8020 >
Power button
Display when Power is ON
SC-E6100
When the power is turned ON, a screen similar to that shown below is displayed, and then switches to the basic screen.
Normal startupBattery level too low
SC-E7000
This screen appears when the power is turned ON.
*
The level of the cycle computer's built-in battery is too
low.
Turning the power ON with the cycle computer
connected to the bicycle will charge the cycle
computer's built-in battery.
27
EW-EN100
The LED2 turns ON.
Basic operation
It is possible to change assigned functions for individual switches. For details, please consult your place of purchase.
Cycle computer and switch units
SC-E6100/SW-E6010
Left switch
LED2
Right switch
X
A
Y
SC-E7000/SW-E7000
X
Y
Function button
Function button
Light button
Power button
X
A
Y
X
Y
28
Assist-X
Assist-Y
Assist-A
Function
button
Left switch
(default: for assistance)
At riding: increase assistance.
At setting: move the setting menu cursor,
adjust settings,etc.
At riding: decrease assistance.
At setting: move the setting menu cursor,
When the bicycle uses a rear derailleur, be sure to shift gears while pedaling.
Junction [A] (EW-EN100)
EW-EN100 is used instead of cycle computer.
It is attached to the brake outer casing or brake hose and located near the handle bar.
•
The button does not recommend operating this unit while riding the bicycle. Please select your preferred assist mode
before riding.
•
For other functions assigned to the button, see "Settings (EW-EN100)."
Button
Button
Junction [A]
Press: change the assist mode each time you press it.
Press and hold (about 2 seconds): turn the light ON/OFF
29
Turning the light ON / OFF
•
If your bicycle has the lights connected to drive unit, the lights can operate from the cycle computer or junction [A].
•
The light turns off in conjunction with the battery power. When the battery power is off, the light is off.
•
If using SC-E7000, the light is operated from the setting menu. For details, refer to "[Light] Light ON/OFF (SC-E7000 only)."
SC-E6100
1.
Press the light button.
•
Lights are turned on.
•
To turning off the lights, push the button again.
*
If no light is connected to the drive unit, setting
[Backlight] in the cycle computer setting menu to
[MANUAL] will allow you to turn the backlight ON/
OFF (only) using the light button on the cycle
computer.
When the light is
turned on
Light button
When the light is
turned off
EW-EN100
You cannot turn the light off while riding the bicycle.
1.
Press and hold (about 2 seconds) the button until the
lights turn ON/OFF.
The LED1 blinks green.
Button
LED1
30
Basic status display
Displays the status of your bicycle and travel data.
The gear position is only displayed when using electronic gear shifting.
(A)
Battery level indicator
(B)
Maintenance alert
Indicates that maintenance is required. Contact
your place of purchase or a bicycle dealer if this
icon is displayed.
(C)
Gear position display
< SC-E6100 >
Current gear position
Start mode gear position*1
Shifting advice*2
This notifies you of the recommended timing
at which to shift based on the bicycle riding
conditions.
(D)
Travel data display
(E)
Gear shifting mode*1*3
Displays current gear shifting mode as [Auto] or
[Manual].
(F)
Assist gauge
Displays assistance level.
(G)
Current assist mode
(H)
Current speed*4
(I)
Current time
(I)
(H)
(G)
(F)
(E)
< SC-E6100 >
(J) (K)
(A)
(B)
(C)
(D)
< SC-E7000 >
(A)(C)(B)(E)(K)
(J)
Light icon
Indicates that the light connected to the drive unit
is lit.
(K)
Bluetooth® LE icon
Displayed when connected over Bluetooth LE.
*1 Only for electronic gear shifting with internal
geared hub.
*2 Only for electronic gear shifting with the gear
shifting mode set to [Manual].
*3 [Manual] will always be displayed for rear
derailleur models.
*4 For SE-E7000, the traveling data displayed in this
location can be changed.
31
(G)
(H)/(D)
EW-EN100
LED lamps indicate the following status.
•
Current battery level
•
Current assist mode
For details, see "Battery level indicator" and "Changing the
assist mode".
LED lamps
Battery level indicator
You can check the battery level while riding.
SC-E6100/SC-E7000
The battery level is shown as a number and icon.
The display varies depending on the bicycle. You must connect to E-TUBE PROJECT to change this. Please contact a distributor
for details.
DisplayBattery level
100 - 81%
80 - 61%
60 - 41%
40 - 21%
20 - 1%*
0%
*
For SC-E7000, the battery level indicator will flash when the battery level is low.
32
EW-EN100
While power is turned on, the LED2 indicates the battery level.
LED2 indicationBattery level
(Lit in green)
(Lit in red)
(blink in red)
Changing the assist mode
100 - 21%
20% or less
Only a few left
Changing the assist mode with switch unit
1.
Press Assist-X or Assist-Y.
Assist
LED2
< SC-E6100 >
Function button
Function button
*
If using SC-E7000 and there is no assist switch, you can
also hold the Function button down to switch the assist
mode. However, it cannot be switched to [WALK] mode.
< SC-E7000 >
[HIGH]
XY
[NORM]
[WALK]
[ECO]
[OFF]
Long press Y
Short press X
33
Changing the assist mode with EW-EN100
1.
Press button.
Assist mode is changed each time you press it.
The LED1 indicates current assist mode.
LED1 indicationsAssist mode
LED1
Button
OFF
Lit in light blue
Lit in green
Lit in yellow
Walk assist mode
•
This mode may not be available in certain regions.
•
The walk assist function can operate at a maximum of 6 km/h. The assistance level and speed vary with the gear position.
[OFF]
[ECO]
[NORM]
[HIGH]
Switch to walk assist mode
1.
Press and hold Assist-Y (about 2 seconds) until the
following occurs.
SC-E6100: [WALK] is displayed on the screen
EW-EN100: LED1 lights up blue
Assist
Assist OFFWalk assist mode enabled
< SC-E6100 >
< EW-EN100 >
NOTICE
A warning tone will sound while switching is in progress if it is
not possible to switch to [WALK] mode because the current
speed is not [0 km/h] or there is pressure on the pedals etc.
LED1
34
Operation of walk assist function
1.
While in walk assist mode, press and hold down Assist-Y.
•
Start the walk assist function.
•
If Assist-Y is not operated for over 1 minute, the assist
mode will change to [OFF].
•
If the switch unit is connected to EW-EN100, the LED1
blinks blue when the above operation is performed.
2.
Hold the handlebar and push the bicycle carefully.
3.
To stop the walk assist function, release Assist-Y.
4.
To exit the walk assist mode, press the Assist-X button.Assist
Assist
35
Switching the travel data display (SC-E6100)
1.
The type of travel data displayed changes each time you
press Assist-A or the cycle computer's function button.
Assist
Function button
Display itemDescription
[DST]Traveling distance
[ODO]Cumulative distance
[RANGE]Travelable distance
[RANGE]Travelable distance for each assist mode
[TIME]Travelable time
[AVG]Average speed
[MAX]Maximum speed
[CADENCE]Your crank rotation speed
*1
*1 *2 *3
*3
*3
*3
*3
*1 Travelable distance figures are approximations to be used for
reference purposes only.
*2 This data is displayed as follows. Gear shifting mode and gear
position are not displayed.
*3 Optional item: You can configure the display settings in E-TUBE
PROJECT. For details, refer to the "Connection and communication
with devices".
Travel data
display
[DST][CADENCE]
[ODO][MAX]
[RANGE][AVG]
[RANGE][TIME]
36
Clearing the traveling distance (SC-E6100)
You can clear the traveling distance in the main screen. When the traveling distance is cleared, [TIME] (travelable time),
[AVG] (average speed), [MAX] (maximum speed) are also cleared.
This operation can only be used when SW-E6010 is being used.
1.
Press Assist-A or function button to change the travel
data display to [DST].
Assist
Function button
2.
Press and hold down Assist-A or the function button
until the value below the [DST] display blinks.
Assist
Function button
3.
Press Assist-A or the function button again.
•
Travel data is cleared.
•
The [DST] value stops blinking and the screen takes
resets to the basic screen after being left alone for 5
seconds.
37
Switching the travel data display (SC-E7000)
The type of displayed traveling data changes each time
you press the function button, beginning with [DST]. If
nothing is done within 60 seconds, the screen will
automatically switch back to displaying the current speed.
•
If using SW-E6010, control is also possible with Assist-A.
Assist
Function button
Display itemDescription
-Current speed
[DST]Traveling distance
[ODO]Cumulative distance
[RNG]Travelable distance *1*3
[TME]Travelable time *2
[AVG]Average speed *2
[MAX]Maximum speed *2
[CAD]Your crank rotation speed *2 *4
[CLK]Current time *2
< Current speed display >
Current speed
[DST]
[ODO]
[RNG]
[TME]
[AVG]
[MAX]
[CAD]
[CLK]
*1 When [RNG] is displayed, the battery level is not displayed. The traveling range should be used as a reference only.
*2 Optional item: You can configure the display settings in E-TUBE PROJECT. For details, refer to the "Connection and
communication with devices" section.
*3 When walk assistance is functioning, the on screen display [RNG] changes to [RNG ---].
*4 Cadence is only displayed when pedaling is assisted while using electronic gear shifting.
38
Clearing the traveling distance (SC-E7000)
You can clear the traveling distance in the main screen. When the traveling distance is cleared, [TME], [AVG] and [MAX] are
also cleared.
1.
Change the traveling data display to [DST] and press
Assist-A or the function button.
2.
Release the finger when the [DST] indication starts
blinking.
In this state, pressing Function button again clears
the traveling distance.
•
The [DST] indicator light stops blinking and the
screen takes you back to the basic screen after
leaving it alone for 5 seconds.
Switch the gear shifting mode
This function is only for electronic gear shifting by internal geared hub.
1.
Press Shift-A at the basic screen.
Each press switches between [Manual] and [Auto].
Shift
Automatic
< SC-E6100 >
Manual
[Auto]
[Manual]
Automatically shift gears according to
the pedal load.
Manually operate the gear-shift
mechanism for electronic gear shifting.
< SC-E7000 >
Automatic
Manual
39
Setting menu
Launching (SC-E6100)
1.
Stop your bicycle.
2.
Perform the following to switch to the setting menu.
•
Ensure that [DST] is not being displayed on the
screen, and then hold Assist-A or the function
button until the screen switches to the setting
menu.
•
Hold down Assist-X and Assist-Y together until the
screen switches to the setting menu.
Assist
< Basic screen >< Setting menu screen >
3.
Select the menu item.
(1) Press Assist-X or Assist-Y to move the cursor on
setting menu.
(2) Press Assist-A. If using SW-E7000, press the
Function button.
The display changes to the selected menu item.
If assist switch is not connected, the setting menu cannot be displayed.
1.
Stop your bicycle.
2.
Perform the following to switch to the setting menu.
•
Ensure that [DST] is not being displayed on the
screen, and then hold Assist-A or the function
button until the screen switches to the setting
menu.
•
Hold down Assist-X and Assist-Y together until the
screen switches to the setting menu.
Reset the traveling distance or
the setting values.
*1
Set the start gear.
Select the display character color
between black and white.
Adjust the electronic gear
shifting unit
*2
Adjust the shift timing
*2
Turning the shifting advice ON/OFF
Adjusts the displayed speed to
match another device.
Y
*
1 Only for electronic shifting with internal geared hub
*
2 Only for electronic shifting
*
3 Only for electronic shifting with rear derailleur
< Setting menu screen >
< Basic screen >
Assist
Function button
41
3.
Select a menu item.
(1) Press Assist-X or Assist-Y to move the cursor on
setting menu.
(2) Press Function button.
The display changes to the selected menu item.
If using SW-E6010, control is also possible with
Assist-A.
Assist
[Clear]
[Clock]
[Start mode]
[Light]
[Exit]
[Display speed]
[RD protection
reset]
[Shift timing]
[Adjust]
Assist
Function button
Configurable itemsDetails
[Clear]Clear settings
[Clock]Clock setting
[Start mode]*1Set the start gear.
[Light]Turning the light on/off
[Beep]Turning the beep noise on/off
[Unit]Switching between km and miles
[Language]Language setting
X
[Font color]Font color setting
[Shift timing]*2
[RD protection
reset]*3
[Display speed]
[Exit]Return to the main screen
Adjusting the electronic gear
shifting unit
Activating RD Protection Reset
Adjusts the displayed speed to
match another device.
[Beep]
[Unit]
Y
*
1 Only for electronic shifting with internal geared hub.
*
2 Only for electronic shifting.
*
3 Only for electronic shifting with rear derailleur.
[Font color]
[Language]
42
[Clear] Setting reset
Reset the traveling distance or the setting values.
1.
Enter the [Clear] menu.
(1) Launch the setting menu.
(2) Press Assist-X or Assist-Y to select [Clear], then
press Assist-A or the function button.
2.
Press Assist-X or Assist-Y to select what you want to
reset.
Assist
< SC-E6100 >
Configurable
items
[Exit]Return to setting menu.
Reset the traveling distance
When the [DST] (traveling distance)
[DST]
[Default]*
*
SC-E6100 only
Items and default values reset by [Default] are as
follows:
•
[Backlight]: [ON] • [Beep]: [ON]
•
[Unit]: [km]
•
[Brightness]: [3] • [Font color]: [White]
is cleared, [TIME] / [TME]
(travelable time), [AVG] (average
speed) and [MAX] (maximum
speed) are also cleared.
Reset the setting values of the
cycle computer.
Details
•
[Language]: [English]
< SC-E7000 >
43
3.
Press Function button to reset the selected item.
If using SW-E6010, control is also possible with
Assist-A.
*
The screen will automatically return to the setting
menu screen.
Assist
Function button
44
[Clock] Time setting
Sets the current time. First set "hour" then "minute."
In step 2 and 4 in below procedure, you can change the values quickly by holding down Assist-X or Assist-Y.
1.
Enter the [Clock] menu.
(1) Launch the setting menu.
(2) Press Assist-X or Assist-Y to select [Clock], then
press Assist-A or the function button.
2.
Press Assist-X or Assist-Y to adjust the time.
•
Press Assist-X to increase the value.
•
Press Assist-Y to decrease the value.
Assist
< SC-E6100 >
< SC-E7000 >
3.
Press Assist-A or the function button to confirm the
setting.
The cursor moves to minutes value.
Assist
Function button
< SC-E6100 >
< SC-E7000 >
45
4.
Press Assist-X or Assist-Y to adjust the minutes value.
•
Press Assist-X to increase the value.
•
Press Assist-Y to decrease the value.
Assist
5.
Press Assist-A or the function button to confirm the
setting.
*
The screen will automatically return to the setting
menu screen.
Assist
< SC-E6100 >
< SC-E7000 >
Function button
46
[Start mode] Start mode setting
Set the start gear of the start mode function.
It is possible to have the gear automatically shifted to the number set here when you start moving from a standstill.
1.
Enter the [Start mode] menu.
(1) Launch the setting menu.
(2) Press Assist-X or Assist-Y to select [Clock], then
press Assist-A or the function button.
2.
Press Assist-X or Assist-Y to move the cursor to the
item you want to configure.
Assist
< SC-E6100 >
< SC-E7000 >
Configurable itemsDetails
[OFF]No setting
[1 - 11]1-11-speed *
*
The setting items will vary depending on the
internal geared hub being used.
3.
Press Assist-A or the function button to confirm the
setting.
*
The screen will automatically return to the setting
menu screen.
Assist
Function button
47
[Backlight] Backlight setting (SC-E6100 only)
Configure the display backlight.
1.
Enter the [Backlight] menu.
(1) Launch the setting menu.
(2) Press Assist-X or Assist-Y to select [Backlight], then
press Assist-A or the function button.
2.
Press Assist-X or Assist-Y to move the cursor to the
item you want to configure.
Assist
Configurable itemsDetails
[ON]Always turned on
[OFF]Always turned off
Turns on and off in
[MANUAL]
3.
Press Assist-A or the function button to confirm the
setting.
*
The screen will automatically return to the setting
menu screen.
Turn the shifting advice function ON/OFF.
If turned [ON], this notifies you of the recommended timing at which to shift based on the bicycle riding conditions
during manual shifting mode.
1.
Enter the [Shifting advice] menu.
(1) Launch the setting menu.
(2) Press Assist-X or Assist-Y to select [Shifting advice],
then press Assist-A or the function button.
2.
Press Assist-X or Assist-Y to move the cursor to the
item you want to configure.
Assist
Configurable
items
[ON]Enable the shifting advice function
[OFF]
3.
Press Assist-A or the function button to confirm the
setting.
*
The screen will automatically return to the setting
menu screen.
Disable the shifting advice
function
Assist
Details
Function button
56
[RD protection reset] Reset RD protection
In order to protect the system from falls etc., if the bicycle is subjected to a strong impact, the “RD Protection function”
is enabled. The connection between the motor and the link will be momentarily severed so that the rear derailleur can
no longer operate.
Executing “RD Protection Reset” restores the connection between the motor and the link, as well as the function of the
rear derailleur.
1.
Enter the [RD protection reset] menu.
(1) Launch the setting menu.
(2) Press Assist-X or Assist-Y to select [RD protection
reset], then press Assist-A or the function button.
2.
Press Assist-X or Assist-Y to select [OK].
Assist
< SC-E6100 >
Configurable
items
[OK]Execute the "RD protection reset."
[Cancel]Cancel and return to setting menu.
3.
Press Assist-A or the function button.
Assist
4.
Rotate the crankarm.
Connection of motor and the link is restored.
Details
Function button
< SC-E7000 >
< SC-E6100 >
< SC-E7000 >
57
[Display speed] Adjusting the display speed
Adjusts the displayed speed when there is a difference between the speed displayed on the cycle computer and other
devices.
If the display on the cycle computer is adjusted, the actual speed may be higher than the displayed speed. Keep this in
mind if riding in an area with a speed limit.
1.
Enter the [Display speed] menu.
(1) Launch the setting menu.
(2) Press Assist-X or Assist-Y to select [Display speed],
then press Function button.
If using SW-E6010, control is also possible with
Assist-A.
2.
Press Assist-X or Assist-Y to adjust the number.
•
Press Assist-X to increase the number. The number
displayed for the speed increases.
•
Press Assist-Y to decrease the number. The number
displayed for the speed decreases.
Assist
< SC-E6100 >
< SC-E7000 >
3.
Press Assist-A or the function button to confirm the
setting.
*
The screen will automatically return to the setting
menu screen.
Assist
Function button
[Exit] Close setting menu screen
Return to the main screen.
1.
Launch the setting menu.
2.
Press Assist-X or Assist-Y to select [Exit], then press Assist-A or the function button.
*
The screen will automatically return to the setting menu screen.
58
Settings (EW-EN100)
The setting function cannot be used while riding the bicycle.
RD protection reset
In order to protect the system from falls etc., if the bicycle is subjected to a strong impact, the “RD Protection function” is
enabled. The connection between the motor and the link will be momentarily severed so that the rear derailleur can no
longer operate.
Executing “RD Protection Reset” restores the connection between the motor and the link, as well as the function of the rear
derailleur.
1.
Hold the button down (for roughly eight seconds)
until LED1 flashes red.
Once LED1 is flashing, release the button. When only
LED1 is flashing red, the system is in the RD protection
reset mode.
LED1
Button
2.
Rotate the crankarm.
Connection of motor and the link is restored.
Adjust
You can adjust gear shifting only when using an electronic gear shifting unit.
If you need to adjust the derailleur, contact your place of purchase.
LED2
59
Connection and communication with devices
The system can be configured and firmware can be updated when the bicycle is connected to a device (PC/tablet).
You need E-TUBE PROJECT to configure SHIMANO STEPS and update firmware.
Download an E-TUBE PROJECT from the support website (http://e-tubeproject.shimano.com).
For information on how to install an E-TUBE PROJECT, check the support website.
•
SM-PCE1/SM-PCE02 is needed to connect SHIMANO STEPS to a PC. SMJC40/JC41 will be needed in the following situations.
-
There are no free E-TUBE ports on the cycle computer (for example, if using electronic gear shifting)
-
If connecting the switch unit by itself to the PC
•
Firmware is subject to change without notice.
•
PC connection and communication are not possible when charging the battery. Do not connect to a device while the
battery is being charged.
About wireless functions
Functions
The latest functions can be checked by updating the software via E-TUBE PROJECT. For details, consult your place of
purchase.
ANT connection
The wireless unit transmits all the information from the main screen of the cycle computer.
Bluetooth® LE connection
E-TUBE PROJECT for smartphones/tablets may be used if a Bluetooth LE connection is established using a smartphone/tablet.
E-TUBE RIDE can be used to check traveling data on a smartphone connected over Bluetooth® LE, even when using EWEN100.
How to make a connection
To make a connection, the device connected to SC-E6100, SC-E7000, or EW-EN100 needs to be in connection mode. For
information on how to switch the device to connection mode, refer to the manual for the device.
2.4 GHz digital wireless system
2.4 GHz-frequency digital wireless technology is the same technology used for wireless LAN communication.
However, on very rare occasions, the following and places may generate strong electromagnetic waves and interference,
which may result in incorrect measurements.
•
When near televisions, computers, radios and motors/engines, or when riding in car and trains.
•
When near railroad crossings or railway tracks, and around television transmitting stations and radar bases.
•
Around other wireless computers or digitally controlled light.
System errors and similar warnings are indicated by the battery LED lamps through various lighting patterns.
If the situation does not improve, contact the place of purchase.
Error indication
type
System error
Temperature
protection
Security
authentication
error
Charging error
Battery
malfunction
Indication condition
Communication error
with the bicycle
system
If the temperature
exceeds the
guaranteed
operating range, the
battery output is
turned off.
This is displayed if a
genuine drive unit is
not connected.
This is displayed if
any of the cables are
disconnected.
This is displayed if an
error occurs during
charging.
Electrical failure
inside the battery
Lighting
pattern *1
Recovery
Make sure that the cable is not loose or improperly
connected.
Leave the battery in a cool place away from direct
sunlight until the internal temperature of the battery
decreases sufficiently.
Connect a genuine battery and drive unit.
Check the condition of the cables.
Remove the charger from the battery and press the
power button, if an error appears contact your place of
purchase.
Use the battery power button to turn the power OFF,
and then turn the power back ON.
*1
: Not lit : Lit up : Blinking
61
Error messages on the cycle computer
Warnings
If the situation is resolved, this indication will disappear.
If the situation does not improve, contact your place of
purchase.
< SC-E6100 >< SC-E7000 >
Code
The traveling speed
W011
cannot be detected.
Initialization did not
complete normally
W013
for the torque
sensor.
If the temperature
exceeds the
guaranteed
W020
operating range, the
battery output is
turned off.
The installed
derailleur differs
W032
from the derailleur
configured in the
system.
Display
preconditions
Operational restrictions
while warning is
displayed
The maximum speed up to
which power assistance is
provided may decrease.
Assistance will be lower
than normal.
No system functions will
start.
Unable to perform gear
shifting.
Remedy
Contact your place of purchase or a local bicycle dealer
for assistance, since there is a chance of the following:
• The speed sensor is installed in the wrong position.
• The magnet included with the disc brake rotor has come off.
Press the battery power button without stepping on the
pedal to turn the power ON again.
If it has exceeded the temperature in which discharge is
possible, leave the battery in a cool place away from
direct sunlight until the internal temperature of the
battery decreases sufficiently. If it is below the
temperature in which discharge is possible, leave the
battery indoors, etc. until its internal temperature is at
a suitable temperature.
Contact your place of purchase or the distributor.
62
Error
If an error message is displayed on the entire screen,
follow one of the procedures below to reset the display.
•
Press the power button of the battery.
•
Remove the battery from the battery mount.
NOTICE
If the situation does not improve even after turning the power
back ON, consult with a distributor.
Code
A system error was
E010
detected.
An anomaly was
detected in the drive
E013
unit’s firmware.
The speed sensor
may have been
E014
installed in the
wrong position.
A communication
error between the
E020
battery and drive
unit was detected.
Battery connected
to drive unit
conforms with
E021
system standards
but is not
supported.
Battery connected
to drive unit does
E022
not conform with
system standards.
Electrical failure
E023
inside the battery
Communication
E024
error with the
bicycle system
Display
preconditions
Operational restriction when
an error is being displayed
Assist will not be provided
when riding.
Assist will not be provided
when riding.
Assist will not be provided
when riding.
Assist will not be provided
when riding.
Assist will not be provided
when riding.
No system functions will start.
No system functions will start.
No system functions will start.
< SC-E6100 >< SC-E7000 >
Remedy
Use the battery power button to turn the power
OFF, and then turn the power back ON.
Contact your place of purchase or the distributor.
Contact your place of purchase or the distributor.
Contact your place of purchase or the distributor.
Use the battery power button to turn the power
OFF, and then turn the power back ON.
Use the battery power button to turn the power
OFF, and then turn the power back ON.
Use the battery power button to turn the power
OFF, and then turn the power back ON.
Make sure that the cable is not loose or improperly
connected.
63
Code
E025
E030
E033
E043
Error indications (EW-EN100)
When an error occurs, the two LEDs on EW-EN100 will quickly flash red at the same time.
Display
preconditions
This is displayed
when a genuine
drive unit is not
connected.
This is displayed if
any of the cables
are disconnected.
The installed
shifting component
differs from the
component
configured in the
system.
The current
firmware is not
compatible with
this system.
Part of the cycle
computer’s
firmware may be
damaged.
Operational restriction when
an error is being displayed
No system functions will start.
Assist will not be provided
when riding.
Assist will not be provided
when riding.
Assist will not be provided
when riding.
Remedy
Connect a genuine battery and drive unit.
Check the condition of the cables.
Contact your place of purchase or the distributor.
Contact your place of purchase or the distributor.
Contact your place of purchase or the distributor.
If this occurs, follow one of the procedures below to reset
the indication.
•
Press the battery power switch to turn the power OFF.
•
Remove the battery from the mount.
If the situation does not improve even after turning the
power back ON, contact your place of purchase or the
distributor.
LED2
LED1
64
Troubleshooting
Assist function
SymptomCause / PossibilityRemedy
Assistance is not being
provided.
Assist traveling distance is
too short.
Is the battery sufficiently charged?
Are you riding on long slopes in summer
weather or riding for a long time carrying a
heavy load?
The battery may be overheating.
The drive unit (DU-E6100/DU-E6110), cycle
computer (SC-E6100) or assist switch
(SW-E6010/SW-E7000) may be connected
incorrectly or there may be a problem with
one or more of them.
Is the speed too high?
Are you pedaling?
Is the assist mode set to [OFF]?
Is the system power ON?
The traveling distance may become shorter
depending on road conditions, the gear
position and whether the light are ON or OFF.
The battery characteristics will drop during
winter weather.
The battery is a consumable part. Repeated
recharging and long periods of use will
cause the battery to deteriorate (lose its
performance).
Check the battery charge. If the battery is
nearly spent, recharge it.
Turn of
f the power, wait for a while and
then check once more.
Contact your place of purchase.
Check the Cycle Computer display.
Assistance is not provided at speeds of
25 km/h or more.
The bicycle is not a motorbike, so you need
to operate the pedals.
Set the assist mode to [HIGH]. If you still do
not feel that assistance is being given,
contact your place of purchase.
If you have performed the steps below and
still do not feel the assistance, contact your
place of purchase.
Press the cycle computer power button or
press the battery power button to turn the
power ON.
Check the battery charge. If the battery is
nearly spent, recharge it.
This is not a sign of a problem.
If the distance that can be traveled on a
single charge is very short, replace the
battery with a new one.
65
SymptomCause / PossibilityRemedy
Pedaling is stiff.
Battery
SymptomCause / PossibilityRemedy
All the five battery level
indicators stay on.
Are the tires inflated to a sufficient pressure?
Is the assist mode set to [OFF]?
The battery may be running low.
Did you turn on the power with your foot
placed on the pedal?
The firmware version of the drive unit may
be out-of-date.
Use a pump to add air.
Set the assist mode to [HIGH]. If you still do
not feel that assistance is being given,
contact your place of purchase.
After charging the battery well, check the
level of assistance again. If you still do not
feel that assistance is being given, contact
your place of purchase.
Turn on the power again without putting
pressure on the pedal. If you still do not
feel that assistance is being given, contact
your place of purchase.
Consult your place of purchase and check
the firmware version.
The battery quickly loses its
charge.
The battery cannot be
recharged.
The battery does not start
recharging when the
charger is connected.
The battery and charger are
becoming hot.
The battery may be at the end of its service
life.
Is the power plug of the charger securely
inserted into the electrical outlet?
Is the recharging plug of the charger
securely inserted into the battery?
Is the charging adapter securely connected
to the charging plug, or to the battery
charging port?
Is the connecting terminal for the battery
charger, charging adapter, or battery dirty?
The battery may be at the end of its service
life.
The temperature of the battery or charger
may exceed the operating temperature
range.
Replace the battery with a new one.
Disconnect and then reconnect the power
plug of the charger, and then repeat the
recharging operation.
If the battery still cannot be recharged,
contact your place of purchase.
Disconnect and then reconnect the
recharging plug of the charger, and then
repeat the recharging operation.
If the battery still cannot be recharged,
contact your place of purchase.
Securely connect the charging adapter to
the charging plug or to the battery
charging port, and charge again. If the
battery still does not charge, consult your
place of purchase.
Wipe the connection terminals with a dry
cloth to clean them, and then repeat the
recharging operation.
If the battery still cannot be recharged,
contact your place of purchase.
Replace the battery with a new one.
Stop recharging, wait for a while and then
recharge again. If the battery is too hot to
touch, it may indicate a problem with the
battery. Contact your place of purchase.
66
SymptomCause / PossibilityRemedy
The charger is warm.
If the charger is being used continuously to
charge batteries, it may become warm.
Wait a while before using the charger
again.
The LED on the charger
does not illuminate.
The battery cannot be
removed.
The battery cannot be
inserted.
Fluid is coming out from the
battery.
An abnormal odor can be
detected.
Smoke is coming out from
the battery.
The replaced battery does
not work.
Lights
SymptomCause / PossibilityRemedy
The front light or the tail
light does not illuminate
even when the switch is
pressed.
Is the recharging plug of the charger
securely inserted into the battery?
Is the battery fully charged?
The firmware of the drive unit may not be
compatible with the battery.
The E-TUBE PROJECT settings may be
wrong.
Check the connection for any foreign
objects before reinserting the charging
connector. If there is no change, contact
your place of purchase.
If the battery is fully charged, the LED on
the battery charger turns off, but this is not
a malfunction. Disconnect and then
reconnect the power plug of the charger,
and then repeat the recharging operation.
If the LED on the charger still does not
illuminate, contact your place of purchase.
Contact your place of purchase.
Contact your place of purchase.
Contact your place of purchase.
Stop using the battery immediately and
contact your place of purchase.
Stop using the battery immediately and
contact your place of purchase.
Contact your place of purchase to inquire
about compatibility.
Contact your place of purchase.
67
Cycle computer
SymptomCause / PossibilityRemedy
The cycle computer is not
displayed when you push
the battery power button.
< SC-E6100 >
The system does not start
up when you press the cycle
computer power button.
The gear position is not
displayed.
Can the beep be turned off.
< SC-E6100 >
Can the backlight be turned
off.
The setting menu cannot be
launched while riding the
bicycle.
The amount of battery charge may be
insufficient.
Is the power turned on?
Is the battery charging?
Is the cycle computer correctly installed to
the bracket?
Is the electric wire connector correctly
installed?
A component that the system cannot
identify may be connected.
Did you use the cycle computer in, or
expose it to, low temperatures for an
extended period?
Is the cycle computer correctly installed to
the bracket?
The gear position is only displayed when
the electronic gear shifting unit is installed.
The product is designed so that if it detects
that the bicycle is being ridden, the Setting
menu cannot be launched. This is not a sign
of an abnormality.
Recharge the battery, and then turn the
power on once more.
Hold down the power button to turn on
the power.
The power cannot be turned on while the
battery is mounted on the bicycle and
being charged. Stop charging.
Install the cycle computer correctly while
referring to "Installing and removing the
cycle computer".
Check to see if the connector of the electric
wire connecting the motor unit to drive
unit is not disconnected. If you are not
sure, contact your place of purchase.
Contact your place of purchase.
The cycle computer may become unable to turn
on if used in, or exposed to, low temperatures
for an extended period. Turn it on by pressing
the power button on the battery. If it still does
not turn on, consult your place of purchase.
Install the cycle computer correctly while
referring to "Installing and removing the
cycle computer".
Check if the electric wire connector is
disconnected. If you are not sure, contact
your place of purchase.
Change the setting.
Refer to "[Beep] Beep setting".
Change the setting.
Refer to "[Backlight] Backlight setting
(SC-E6100 only)".
Stop the bicycle and then make the
settings.
68
Other
SymptomCause / PossibilityRemedy
When pressing the switch,
two beeps sound, and the
switch cannot be operated.
Three beeps sound.An error or warning is occurring.
When using an electronic
gear shifting mode, I feel
that the level of assistance
weakens when the gears
shift.
Sound occurs after gear
shifting.
A noise can be heard from
the rear wheel during
normal riding.
When you stop the bicycle,
the gear does not shift to
the position preset in the
start mode.
Operation of the switch being pressed has
been disabled.
This occurs because the level of assistance is
being adjusted to the optimum level by the
computer control.
Gear shifting adjustment may not have
been carried out correctly.
You may have been pressing the pedals too
strongly.
It is not a sign of a malfunction.
This occurs when a warning or error is
displayed on the cycle computer. Refer to
the section "Error messages on the cycle
computer" and follow the instructions
provided for the appropriate code.
It is not a sign of a malfunction.
Contact your place of purchase.
For mechanical gear shifting
Adjust the cable tension. For details, refer
to the Service Instructions for the derailleur.
For powered gear shifting
Contact your place of purchase.
If you press the pedals lightly, the gear
shifts more easily.
69
*
Key number
Key number
The number that is attached to the key is needed in case you need to purchase spare keys.
Make a note of the number in the following box and keep it in a safe place.
One Holland, Irvine, California 92618, U.S.A. Phone: +1-949-951-5003
High Tech Campus 92, 5656 AG Eindhoven, The Netherlands Phone: +31-402-612222
3-77 Oimatsu-cho, Sakai-ku, Sakai City, Osaka 590-8577, Japan