Shimano STEPS E8000 Series User Manual

UM-72F0A-000-00
User's manual
Original instructions
E8000 Series
Shimano Total Electric Power System
CONTENTS
IMPORTANT NOTICE
......................................................................................2
Important safety information
.........................................................................2
To ensure safety
...........................................................................................2
Features of SHIMANO STEPS E8000 Series
........................................................5
Riding the bicycle
................................................................................................................5
Assist mode
........................................................................................................................6
Names of parts
............................................................................................. 7
Specifications
...............................................................................................8
Charging the battery
..................................................................................... 9
About the charger LED lamp
................................................................................................ 12
About the battery LED lamps
............................................................................................... 12
Handling and charging the battery
....................................................................................... 13
Installing / removing the battery
..........................................................................................14
About the functions of the assist switches and shift switches
...........................17
Installing and removing the cycle computer
...........................................................................18
Turning the power ON / OFF
................................................................................................19
Operating the cycle computer
......................................................................20
Basic screen display
............................................................................................................21
Changing assist mode
......................................................................................................... 23
Switching to [WALK] mode (walk assist mode)
....................................................................... 24
Current gear and traveling data display
.................................................................................26
Switching between displayed traveling data
..........................................................................27
About the setting menus
.....................................................................................................29
Drive unit setting data backup function
......................................................... 47
Connection and communication with devices
..................................................47
About wireless functions
..................................................................................................... 48
Troubleshooting
.........................................................................................49
Battery LED lamp error indications
.......................................................................................49
Error messages on the cycle computer
................................................................................... 50
Troubleshooting
................................................................................................................52
English
User's manuals in other languages are available at :
http://si.shimano.com
IMPORTANT NOTICE
Contact the place of purchase or a bicycle dealer for information on installation and adjustment of the products which are not found in the user's manual. A dealer's manual for professional and experienced bicycle mechanics is available on our website (http://si.shimano.com).
Do not disassemble or alter this product.
Use the product according to local laws and regulations.
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by SHIMANO INC. is under license. Other trademarks and trade names are those of their respective owners.
For safety, be sure to read this user's manual thoroughly before use, and follow them for correct use.
Important safety information
Guidelines that require replacement, contact the place of purchase or a bicycle dealer. Be sure to observe the following in order to avoid burns or other injury from fluid leakages, overheating, fire or explosions.
To ensure safety
DANGER
Handling the battery
Do not deform, modify, disassemble or apply solder directly to the battery. Doing so may cause leakage, overheating, bursting, or ignition of the battery.
Do not leave the battery near sources of heat such as heaters. Do not heat the battery or throw it into a fire. Doing so may cause bursting or ignition of the battery.
Do not subject the battery to strong shocks or throw it. If this is not observed, overheating, bursting, or fire may occur.
Do not place the battery into fresh water or sea water, and do not allow the battery terminals to get wet. Doing so may cause overheating, bursting, or ignition of the battery.
Use the Shimano specified charger and observe the specified charging conditions when charging the specified battery. Not doing so may cause overheating, bursting, or ignition of the battery.
WARNING
To ensure safe riding
Do not give too much of your attention to the cycle computer display while riding, otherwise accidents may result.
Check that the wheels are securely installed to the bicycle before commencing riding. If the wheels are not securely installed, the bicycle may fall over and serious injury may result.
If riding a power-assisted bicycle, make sure that you are fully familiar with the starting-off characteristics of the bicycle before riding it on roads with several vehicle lanes and pedestrian footpaths. If the bicycle starts off suddenly, accidents may result.
Check that the bicycle lights illuminate before riding at night.
Using the product safely
Be sure to remove the battery and charging cable before wiring or attaching parts to the bicycle. Otherwise, an electric shock may result.
When charging the battery while it is installed on the bicycle, do not move the bicycle. The power plug for the battery charger may come loose and not be fully inserted into the electrical outlet, resulting in risk of fire.
When installing this product, be sure to follow the instructions given in the user's manual. Furthermore, it is recommended that you use only genuine Shimano parts at these times. If bolts and nuts are left loosened or the product is damaged, the bicycle may suddenly fall over and serious injury may result.
Do not disassemble the product. Disassembling it may cause injury to persons.
After reading the user's manual carefully, keep it in a safe place for later reference.
Handling the battery
If any liquid leaking from the battery gets into your eyes, immediately wash the affected area thoroughly with clean water such as tap water without rubbing your eyes, and seek medical advice immediately. If this is not done, the battery liquid may damage your eyes.
Do not recharge the battery in places with high humidity or outdoors. Doing so may result in electric shock.
Do not insert or remove the plug while it is wet. If this is not observed, electric shocks may result. If there is water leaking out of the plug, dry it thoroughly before inserting it.
If the battery does not become fully charged after 6 hours of charging, immediately unplug the battery from the outlet to stop charging, and contact the place of purchase. Doing so may cause overheating, bursting, or ignition of the battery.
Do not use the battery if it has any noticeable scratches or other external damage. Doing so may cause bursting, overheating or problems with operation.
The operating temperature ranges for the battery are given below. Do not use the battery in temperatures outside these ranges. If the battery is used or stored in temperatures outside these ranges, fire, injury or problems with operation may occur.
1. During discharge: –10 °C - 50 °C
2. During charging: 0 °C - 40 °C
Cleaning
The frequency of maintenance will vary depending on the riding conditions. Periodically clean the chain using an appropriate chain cleaner. Do not use alkaline or acidic cleaning agents for removing rust under any circumstances. If such cleaning agents are used, they may damage the chain and serious injury may result.
CAUTION
To ensure safe riding
Observe the instructions in the user's manual for the bicycle, in order to ride safely.
Using the product safely
Periodically check the battery charger and adapter, particularly the cord, plug, and case, for any damage. If the charger or adapter is broken, do not use it until it has been repaired.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Do not allow children to play near the product.
Handling the battery
Do not leave the battery in a place exposed to direct sunlight, inside a vehicle on a hot day, or other hot places. This may result in battery leakage.
If any leaked fluid gets on your skin or clothes, wash it off immediately with clean water. The leaked fluid may damage your skin.
Store the battery in a safe place out of the reach of infants and pets.
Cleaning
If any malfunctions or other problems occur, contact the place of purchase.
Never attempt to modify the system yourself, as it may cause problems with system operation.
NOTE
Using the product safely
Be sure to install caps to any connectors which are not being used.
For installation and adjustment of the product, consult a dealer.
The Product is designed to be fully waterproof to withstand wet weather riding conditions. However, do not deliberately place them into water.
Do not clean the bicycle in a high-pressure wash. If water gets into any of the components, operating problems or rusting may result.
Do not turn the bicycle upside down. The cycle computer or the shifting switch may get damaged.
Handle the product carefully, and avoid subjecting it to any strong shocks.
Although the bicycle still functions as a normal bicycle even when the battery is removed, the light does not turn on if it is connected to the electric power system. Be aware that using the bicycle under these conditions will be considered non-observance of the road traffic laws in Germany.
When charging the battery while it is mounted on the bicycle, be careful of the following:
-
When charging, make sure there is no water on the charging port or the charger plug.
-
Ensure that the battery is locked into the battery mount before charging.
-
Do not remove the battery from the battery mount while charging.
-
Do not ride with the charger mounted.
-
Close the charging port cap when not charging.
Handling the battery
When you carry a power-assisted bicycle in a car, remove the battery from the bicycle and place the bicycle on a stable surface in the car.
Before connecting the battery, make sure that there is no buildup of water or dirt in the connector where the battery will be connected.
The use of a genuine Shimano battery is recommended. If using a battery from another manufacturer, make sure to carefully read the instruction manual for the battery before use.
Disposal information for countries outside the European Union
This symbol is only valid within the European Union. Follow local regulations when disposing of used batteries. If you are not sure, consult the place of purchase or a bicycle dealer.
Connection and communication with PC
A PC linkage device can be used to connect a PC to the bicycle (system or components), and E-TUBE PROJECT can be used to carry out tasks such as customizing single components or the whole system and updating firmware.
PC linkage device: SM-PCE1
E-TUBE PROJECT: PC application
Firmware: software inside each component
Connection and communication with smartphone or tablet
It is possible to customize single components or the system, and update firmware, using E-TUBE PROJECT for smartphones/tablets after connecting the bicycle (system or components) to a smartphone or tablet via Bluetooth LE.
E-TUBE PROJECT: app for smartphones/tablets
Firmware: software inside each component
Cleaning
The number found on the battery mount key is necessary when purchasing spare keys. Keep it in a safe place. There is a space to enter the key number on the back cover of this user's manual. Enter the key number for safekeeping and later reference.
Contact the place of purchase for updates of the product software. The most up-to-date information is available on the Shimano website. For details, refer to the "Connection and communication with devices." section.
Do not use thinner or other solvents to clean any of the products. As such substances may damage the surfaces.
You should periodically wash the chainrings in a neutral detergent. In addition, cleaning the chain with neutral detergent and lubricating it can be an effective way of extending the useful life of the chainrings and the chain.
Use a damp cloth, with the water well wrung out, when cleaning the battery and plastic cover.
For any questions regarding handling and maintenance, contact the place of purchase.
Products are not guaranteed against natural wear and deterioration from normal use and aging.
For maximum performance we highly recommend Shimano lubricants and maintenance products.
Assist
If the settings are not correct, for instance if the chain tension is too tight, the proper assist force may not be obtained. If this happens, contact the place of purchase.
Label
Some of the important information contained in this user's manual is also indicated on the battery charger label.
Features of SHIMANO STEPS E8000 Series
Hi-End MTB assistance components.
Powerful propulsion and silent drive unit.
Smooth and natural power assistance and riding experience.
Support optimal suspension design afforded by compact drive unit construction. Shorter chain stay frame gives rider easier handling.
Assist power stopped simultaneously with the stop of the rider's pedaling. Quickly re-start assistance upon pedaling again. Power assist system cooperates and harmonizes with human output.
Superior control performance facilitates comfortable riding on mountain trails.
Efficient pedaling even when power assist cuts off.
Easy to operate assist switch system designed in accordance with ergonomic principles.
Cycle computer that is compact without loss in visual clarity provides detailed traveling data by color recognition.
Q-Factor comparable to mountain bikes reduces burden on the legs from the MTB rider's experiences.
Optional chain device supports for rough riding conditions available.
Large-capacity battery allows you to enjoy long rides.
Intelligent [WALK] assist with SEIS RD provides powerful assistance when walking the bicycle across uneven terrain such as rocky areas.
Q factor
Riding the bicycle
1.
Turn on the power.
Do not place your feet on the pedals when turning the power on. A system error may result.
Power cannot be turned on while charging.
2.
Select your preferred assist mode.
3.
Assistance will start when the pedals start turning.
4.
Change the assist mode in accordance with the riding conditions.
5.
Turn the power off when parking the bicycle.
Do not place your feet on the pedals when turning the power off. A system error may result.
Assist mode
You can select an assist mode for each particular application.
BOOST TRAIL ECO
Use when powerful assistance is required, such as when riding up steep uphill slopes. This mode is designed for use on steep inclines and precipitous mountains. When riding on level public roads with traffic lights, the assistance provided may be excessive, in which case, switch to [ECO] mode.
Use when an intermediate level of assistance is needed, such as when you want to enjoy riding comfortably on a gentle slope or level ground.
Use when you want to enjoy long distance riding on level ground. When pedaling is not very strong, the amount of assistance is reduced and energy consumption is lessened.
When the battery level is running low, the level of assistance is lowered to increase the traveling range.
OFF
This mode does not provide power assistance when the power is turned on. Since there is no power consumption associated with the power assistance, it is useful for reducing battery consumption when the battery is running low.
WALK
This mode is particularly useful when walking the bicycle, taking the bicycle out up an incline or when it is bearing a heavy load. It is also useful when walking the bicycle across uneven terrain such as rocky areas. The intelligent walk assist function activates when an electric shifting system such as XTR, DEORE XT SEIS is connected. System individually supplies assist power to detect gear position. "Intelligent walk assist" support rider more torque output in steep climb condition in lower side gears. "Quick walk assist" function works quickly by holding down SW from any mode.
Names of parts
(D)
(I)
(J)
(M)
(A)
(B)
(L)
(C)
(E)
(N)
(H)
(F)
(G)
(K)
(A)
Cycle computer: SC-E8000 SC-E6010
(B)
Assist switch: SW-E8000-L SW-E6000
(C)
Front chainring: SM-CRE80 SM-CRE80-B
(D)
Chain device: SM-CDE80
(E)
Crank arm: FC-E8000 FC-E8050
(F)
Drive unit: DU-E8000
(G)
Speed sensor: SM-DUE10
(H)
Drive unit cover: SM-DUE80-A/SM-DUE80-B
(I)
Battery (external type)/ Battery mount (external type): BT-E8010 BM-E8010 BT-E6010 BM-E6010
(J)
Battery charger: EC-E6000
(K)
Battery (built-in type)/ Battery mount (built-in type): BT-E8020 BM-E8020
(L)
E-TUBE(EW-SD50)
When using electronic gear shifting
(M)
Shifting switch: SW-M9050-R SW-M8050-R
(N)
Rear derailleur (DI2): RD-M9050 RD-M8050
Specifications
Operating temperature range: During discharge
-10 – 50˚C Battery type Lithium ion battery
Operating temperature range: During charging
0 – 40˚C Nominal capacity
Refer to the user's manual for the battery "UM­70F0A". For the latest information on manuals, see the website (http://
si.shimano.com).
Storage temperature -20 – 70˚C Rated voltage 36 V DC
Storage temperature (Battery)
-20 – 60˚C Drive unit type Midship
Charging voltage 100 – 240 V AC Motor type Brush-less DC
Charging time
Refer to the user's manual for the battery "UM-70F0A". For the latest information on manuals, see the website (http://si.shimano.com).
Rated drive unit power 250 W
*
The range of the assist function speed is different depending on the specifications. DU-E8000: 25km/h or less
Charging the battery
You cannot use the battery immediately after shipment. The battery can be used after charging it with the designated charger. Be sure to charge it before use. The battery can be used when the LED on it lights up. The use of a genuine Shimano battery is recommended. If using a battery from another manufacturer, make sure to carefully read the instruction manual for the battery before use.
DANGER
Use the Shimano specified charger and observe the specified charging conditions when charging the specified battery. Not doing so may cause overheating, bursting, or ignition of the battery.
CAUTION
• When removing the battery charger power plug from the outlet or the charging plug from the battery, do not pull it out by the cord.
• When charging the battery while it is mounted on the bicycle, be careful not to trip over the charger cord or get anything caught on it. This may lead to injury or cause the bicycle to fall over, damaging the components.
• If the bicycle is stored for an extended period of time immediately after purchase, you will need to charge the battery before using the bicycle. Once the battery is charged, it starts to deteriorate.
• Connect to E-TUBE PROJECT and click [Connection check] to confirm whether the battery in use is a genuine Shimano battery or another brand.
10
When charging the battery alone
Battery charger: EC-E6000 Battery: BT-E8010/BT-E8020
1.
Connect the battery charger’s power plug to the outlet.
2.
Insert the charging plug into the battery's charging port.
Charge the battery on a flat surface indoors.
BT-E8010
Charging plug
Battery Charging port
BT-E8020
Charging plug
Battery
Charging port
Battery charger: EC-E6000 Battery: BT-E6010
1.
Attach the adapter to the charging plug.
2.
Plug the charger’s power plug into the outlet.
3.
Plug the adapter into the battery’s charging port.
When inserting the adapter into the charging port, insert it so that the charging plug is positioned below the adapter. The adapter cannot be inserted if the charging plug is above the adapter.
Charge the battery on a flat surface indoors.
Adapter
Charging plug
BT-E6010
Battery
Adapter Charging port
Charging plug
11
Charging the battery while installed onto the bicycle Battery charger: EC-E6000 Battery: BT-E8010/BT-E8020/BT-E6010
1.
Insert the battery charger power plug into the outlet.
2.
Insert the charging plug into the charging port on the battery mount or the battery.
*
Place the battery charger main body on a steady surface such as the floor before charging.
*
Stabilize the bicycle to ensure that it does not collapse during charging.
BT-E8010
Battery
Charging port
Charging plug
BT-E8020
Battery
Charging plug
Charging port
BT-E6010
Battery mount
Charging plug
Charging port
12
About the charger LED lamp
After charging has started, the LED lamp on the charger lights up.
Lit up
Charging (Within 1 hour after the completion of charging)
Blinking
Charging error
Turned off
Battery disconnected (1 hour or more after the completion of charging)
Charger LED lamp
About the battery LED lamps
You can check the current charging status on the LED lamp on the battery.
Battery LED lamps
Charging-in-progress indication
Battery level indication*1 Battery level
0% - 20%
21% - 40%
41% - 60%
61% - 80%
81% - 99%
100%
*1
: No light : Lit up : Blinking
13
Battery level indication
The current battery level can be checked by pressing the battery's power button.
Battery level indication*1 Battery level
100% - 81%
80% - 61%
60% - 41%
40% - 21%
20% - 1%
0%
(When battery is not installed on bicycle)
0%, Power off / Shutdown
(When battery is installed on bicycle)
*1
: No light : Lit up : Blinking
NOTE
When remaining battery capacity is low, system functions begin to shut off in the following order.
1. Power assistance (Assist mode automatically switches to [ECO] and then assistance shuts off)
2. Gear shifting
3. Light
Handling and charging the battery
Charging can be carried out at any time regardless of the amount of charge remaining, but you should fully charge the battery at the following times. Be sure to use the dedicated charger when recharging the battery at these times.
The battery is not fully charged at the time of purchase. Before riding, be sure to charge the battery until it is fully charged.
If the battery has become fully spent, charge it as soon as possible. If you leave the battery without charging it, it will cause the battery to deteriorate.
If the bicycle will not be ridden for a long period of time, store it away with approximately 70% battery capacity remaining. In addition, take care not to let the battery become completely empty by charging it every 6 months.
14
Installing / removing the battery
Installation of the battery
BT-E8010/BT-E6010
1.
Align the indentation in the bottom of the battery with the protrusion on the holder and insert the battery.
2.
Slide the battery to the right starting from the point where it is inserted. Push in the battery until you hear it click.
3.
Return the key to the locking position, remove it, and store it in a safe place.
NOTE
Check to see that the battery is locked before riding the bicycle. The battery may fall out while riding if not properly locked in place.
Before riding, make sure that the charging port cap is closed.
To prevent the battery from falling out, do not ride the bicycle with the key inserted.
BT-E8020
For the purposes of demonstration, these instructions take as an example a frame design where the battery is removed/installed from below.
Insert the battery into the battery mount until there is a click.
When inserted until a click is heard, the battery is locked automatically.
NOTE
Check that the battery is locked before riding the bicycle. The battery may come loose and fall out if not properly locked in place before riding.
Before riding, make sure that the keyhole cap and charging port cap are closed.
To prevent the battery from falling out, do not ride the bicycle with the key inserted.
Keyhole cap
15
Removing the battery
The following description may not be applicable as different types of keys are available.
BT-E8010/BT-E6010
1.
Turn off the power, then insert the key into the key cylinder in the battery holder.
• The position of the key does not affect the insertion of the battery. You can insert it regardless of the key position.
• You cannot remove the key when it is not in the inserting position.
Key cylinder
Key
2.
To unlock the battery turn the key to the left until you feel some resistance.
3.
Hold the upper part of the battery and slide it to the left to remove it.
NOTE
Hold the battery firmly and be careful that it does not drop when removing or carrying it.
16
BT-E8020
For the purposes of demonstration, these instructions take as an example a frame design where the battery is removed/ installed from below.
If using a battery cover manufactured by another company, remove the battery cover before removing the battery.
1.
Remove the keyhole cap.
Key hole cap
2.
Insert the key into the key cylinder in the battery mount.
• The position of the key does not affect the insertion of the battery. You can insert it regardless of the key position.
• You cannot remove the key when it is not in the inserting position.
Key cylinder
Key
3.
The battery detaches automatically when the key is turned clockwise and pushed in.
NOTE
Support the battery with your hand when detaching to make sure that it does not fall out.
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