Page 1
UM-70H0A-012-00
SHIMANO Total Electric Power System
User's manual
E6000 Series
Original instructions
Page 2
Page 3
CONTENTS
English
IMPORTANT NOTICE
Important safety information
To ensure safety
Features of SHIMANO STEPS
Features .......................................................................................................................................6
Riding the bicycle ........................................................................................................................6
Assist mode .................................................................................................................................7
Names of parts
Specifications
Method of use
INTRODUCTION .........................................................................................................................10
Charging the battery ................................................................................................................10
About the charger LED lamp ...................................................................................................15
About the battery LED lamp ....................................................................................................15
Handling and charging the battery .........................................................................................16
Installing / removing the battery ............................................................................................17
......................................................................................2
.........................................................................2
...........................................................................................2
..........................................................................6
.............................................................................................8
...............................................................................................9
...........................................................................................10
Switching between cycle computer operations and modes
Installing and removing the cycle computer ...........................................................................24
Turning the power ON / OFF ....................................................................................................25
SHIMANO STEPS logo screen ....................................................................................................26
Basic screen display ...................................................................................................................27
About the settings menu .........................................................................................................36
Drive unit setting data backup function
Connection and communication with the PC
Downloading application .........................................................................................................50
Troubleshooting
Battery LED lamp error indications ..........................................................................................51
Error messages on the cycle computer ....................................................................................52
Troubleshooting ........................................................................................................................55
......................................................................................... 51
......................................................... 50
................................................... 50
1
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User's manuals in other languages are
available at :
http://si.shimano.com
IMPORTANT NOTICE
•
Contact the place of purchase or a bicycle dealer for
information on installation and adjustment of the
products which are not found in the user's manual. A
dealer's manual for professional and experienced bicycle
mechanics is available on our website (http://si.shimano.
com).
•
Do not disassemble or alter this product.
•
Use the product according to local laws and regulations.
For safety, be sure to read this user's
manual thoroughly before use, and
follow it for correct use.
Important safety information
For replacement information, contact the place of purchase
or a bicycle dealer.
Be sure to observe the following in order to avoid burns or
other injury fr
explosions.
om fluid leakages, overheating, fir
e or
To ensure safety
DANGER
Handling the battery
•
Do not deform, modify, disassemble or apply solder
directly to the battery. Doing so may cause leakage,
overheating, bursting, or ignition of the battery.
•
Do not leave the battery near sources of heat such as
heaters. Do not heat the battery or throw it into a fire.
Doing so may cause bursting or ignition of the battery.
•
Do not subject the battery to strong shocks or throw it. If
this is not observed, overheating, bursting, or fire may
occur.
•
Do not place the battery into fresh water or sea water,
and do not allow the battery terminals to get wet. Doing
so may cause overheating, bursting, or ignition of the
battery.
•
Use the SHIMANO specified charger and observe the
specified charging conditions when charging the
specified battery. Not doing so may cause overheating,
bursting, or ignition of the battery.
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WARNING
To ensure safe riding
•
Do not give too much of your attention to the cycle
computer display while riding, otherwise accidents may
result.
•
Check that the wheels are securely installed to the bicycle
before commencing riding. If the wheels are not securely
installed, the bicycle may fall over and serious injury may
result.
•
If riding a power-assisted bicycle, make sure that you are
fully familiar with the starting-off characteristics of the
bicycle before riding it on roads with several vehicle lanes
and pedestrian footpaths. If the bicycle starts off
suddenly, accidents may result.
•
Check that the bicycle lights illuminate before riding at
night.
Using the product safely
•
Be sure to remove the battery and charging cable before
wiring or attaching parts to the bicycle. Otherwise, an
electric shock may result.
•
When charging the battery while it is installed on the
bicycle, do not move the bicycle. The power plug for the
battery charger may come loose and not be fully inserted
into the electrical outlet, resulting in risk of fire.
•
Do not touch the drive unit when it has been
continuously used for a long period of time. The surface
of the drive unit becomes hot and could cause burns.
•
When installing this product, be sure to follow the
instructions given in the user's manual. Furthermore, it is
recommended that you use only genuine SHIMANO parts
at these times. If bolts and nuts are left loosened or the
product is damaged, the bicycle may suddenly fall over
and serious injury may result.
•
Do not disassemble the product. Disassembling it may
cause injury to persons.
•
After reading the user's manual carefully, keep it in a
safe place for later reference.
Handling the battery
•
If any liquid leaking from the battery gets into your eyes,
immediately wash the affected area thoroughly with
clean water such as tap water without rubbing your eyes,
and seek medical advice immediately. If this is not done,
the battery liquid may damage your eyes.
•
Do not recharge the battery in places with high humidity
or outdoors. Doing so may result in electric shock.
•
Do not insert or remove the plug while it is wet. If this is
not observed, electric shocks may result. If there is water
leaking out of the plug, dry it thoroughly before
inserting it.
•
If the battery does not become fully charged after 2
hours of charging, immediately unplug the battery from
the outlet and contact the place of purchase. Doing
otherwise may cause overheating, bursting, or ignition of
the battery.
•
Do not use the battery if it has any noticeable scratches
or other external damage. Doing so may cause bursting,
overheating or problems with operation.
•
The operating temperature ranges for the battery are
given below. Do not use the battery in temperatures
outside these ranges. If the battery is used or stored in
temperatures outside these ranges, fire, injury or
problems with operation may occur.
1. During discharge: –10 °C - 50 °C
2. During charging: 0 °C - 40 °C
Cleaning
•
The frequency of maintenance will vary depending on
the riding conditions. Periodically clean the chain using
an appropriate chain cleaner. Do not use alkaline or
acidic cleaning agents for removing rust under any
circumstances. If such cleaning agents are used, they may
damage the chain and serious injury may result.
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CAUTION
To ensure safe riding
•
Observe the instructions in the user's manual for the
bicycle, in order to ride safely.
Using the product safely
•
Periodically check the battery charger and adapter,
particularly the cord, plug, and case, for any damage. If
the charger or adapter is broken, do not use it until it has
been repaired.
•
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety.
•
Do not allow children to play near the product.
Handling the battery
•
Do not leave the battery in a place exposed to direct
sunlight, inside a vehicle on a hot day, or other hot
places. This may result in battery leakage.
•
If any leaked fluid gets on your skin or clothes, wash it
off immediately with clean water. The leaked fluid may
damage your skin.
•
Store the battery in a safe place out of the reach of
infants and pets.
Cleaning
•
If any malfunctions or other problems occur, contact the
place of purchase.
•
Never attempt to modify the system yourself, as it may
cause problems with system operation.
Notice
Using the product safely
•
Be sure to install caps to any connectors which are not
being used.
•
For installation and adjustment of the product, consult a
dealer.
•
The Product is designed to be fully waterproof to
withstand wet weather riding conditions. However, do
not deliberately place them into water.
•
Do not clean the bicycle in a high-pressure wash. If water
gets into any of the components, operating problems or
rusting may result.
•
Do not turn the bicycle upside down. The cycle computer
or the shifting switch may get damaged.
•
Handle the product carefully, and avoid subjecting it to
any strong shocks.
•
Although the bicycle still functions as a normal bicycle
even when the battery is removed, the light does not
turn on if it is connected to the electric power system. Be
aware that using the bicycle under these conditions will
be considered non-observance of the road traffic laws in
Germany.
•
When charging the battery while it is mounted on the
bicycle, be careful of the following:
-
When charging, make sure there is no water on the
charging port or the charger plug.
-
Ensure that the battery is locked into the battery
mount before charging.
-
Do not remove the battery from the battery mount
while charging.
-
Do not ride with the charger mounted.
-
Close the charging port cap when not charging.
-
Stabilize the bicycle to ensure that it does not
collapse during charging.
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Handling the battery
•
When you carry a power-assisted bicycle in a car, remove
the battery from the bicycle and place the bicycle on a
stable surface in the car.
•
Before connecting the battery, make sure that there is no
buildup of water or dirt in the connector where the
battery will be connected.
•
The use of a genuine SHIMANO battery is recommended.
If using a battery from another manufacturer, make sure
to carefully read the instruction manual for the battery
before use.
Disposal information for countries outside
the European Union
This symbol is only valid within the
European Union. Follow local regulations
when disposing of used batteries. If you
are not sure, consult the place of purchase
or a bicycle dealer.
Cleaning
•
The number found on the battery mount key is necessary
when purchasing spare keys. Keep it in a safe place.
There is a space to enter the key number on the back
cover of this user's manual. Enter the key number for
safekeeping and later reference.
•
Contact the place of purchase for updates of the product
software. The most up-to-date information is available
on the SHIMANO website. For details, refer to the
"Connection and communication with the PC" section.
•
Do not use thinner or other solvents to clean any of the
products. As such substances may damage the surfaces.
•
You should periodically wash the chainrings in a neutral
detergent. In addition, cleaning the chain with neutral
detergent and lubricating it can be an effective way of
extending the useful life of the chainrings and the chain.
•
Use a damp cloth, with the water well wrung out, when
cleaning the battery and plastic cover.
•
For any questions regarding handling and maintenance,
contact the place of purchase.
•
Products are not guaranteed against natural wear and
deterioration from normal use and aging.
•
For maximum performance we highly recommend
SHIMANO lubricants and maintenance products.
Assist
•
If the settings are not correct, for instance if the chain
tension is too tight, the proper assist force may not be
obtained. If this happens, contact the place of purchase.
<DU-E6010/DU-E6012>
•
This component is compatible with coaster brakes. If the
crank is not installed in the correct position or the chain
tension has not been correctly adjusted, contact the place
of purchase, as there may not be proper assistance
power.
Label
•
Some of the important information contained in this
user's manual is also indicated on the battery charger
label.
FCC compliance information
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
NOTICE: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
-
Reorient or relocate the receiving antenna.
-
Increase the separation between the equipment
and receiver.
-
Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
-
Consult the dealer or an experienced radio/TV
technician for help.
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Features of SHIMANO STEPS
Features
•
Lightweight, compact design
•
Silent, smooth ride
•
High shifting performance system (In the case of electronic gear shifting)
This system uses accurate sensors to enable shifting gears by providing the most appropriate level of power assistance
carefully adjusted by computer controls.
•
Full Automatic Shifting (In the case of electronic 8-speed gear shifting)
The sensors detect riding conditions, whether you are riding up a hill against the wind, or on flat ground with no wind;
the automatic gear shifting system uses computer controls to make your ride more pleasant.
•
Start mode (In the case of electronic gear shifting)
This function allows automatic shifting down to a preset gear when you stop the bicycle such as at traffic lights so that
you can start traveling at a light gear.
*
If, while the bicycle is stopped, you shift to a gear lower than the set gear, the system will not automatically shift up.
•
Coaster brake compatible (DU-E6010/DU-E6012)
Smoothly provides sufficient control power.
•
Light off road
Sporty, provides powerful assistance. Can only be used when set by the manufacturer of the completed bicycle.
•
Walk assistance function (Walk assist mode)
*
The Walk assist mode function may not be able to be used in certain regions.
*
Some of the functions listed above can only be used once the firmware has been updated. If this is the case, consult the
place of purchase, and carry out the firmware updates.
Riding the bicycle
1.
Turn on the power.
•
Do not place your foot on the pedals when turning the power on. A system error may result.
•
Power cannot be turned on while charging.
2.
Select your preferred assist mode.
3.
Assistance will start when the pedals start turning.
4.
Change the assist mode in accordance with the riding conditions.
5.
Turn the power off when parking the bicycle.
•
Do not place your foot on the pedals when turning the power off. A system error may result.
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Assist mode
You can select a SHIMANO STEPS assist mode for each particular application.
HIGH NORMAL ECO
Use when powerful assistance is
required, such as when riding up steep
uphill slopes.
When the battery level is running low, the level of assistance is lowered to increase the traveling range.
Use when an intermediate level of
assistance is needed, such as when you
want to enjoy riding comfortably on a
gentle slope or level ground.
Use when you want to enjoy long
distance riding on level ground. When
pedaling is not very strong, the
amount of assistance is reduced and
energy consumption is lessened.
OFF
This mode does not provide power assistance when the power is turned on. Since there is no power consumption
associated with the power assistance, it is useful for reducing battery consumption when the battery is running low.
WALK
This mode is particularly useful when you walk the bicycle with heavy baggage on it or walk it out of a basement.
*
The Walk assist mode function may not be able to be used in certain regions.
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Names of parts
5
B
B
*
6
1 2
9
1
*
2
A
< In the case of electronic gear
shifting >
4
3
A
B
Shifting
switch
Motor
unit
Internal
geared
hub
•
SW-E6000
•
SW-E6010
MU-S705
SG-C6060
SG-S705
SG-S505
5
10
Motor unit
Internal geared
hub
6
8
7
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•
SM-BME60
•
•
Cycle computer
1
Assist switch
2
Front gear / Crank arm
3
Drive unit
4
Battery (external type)
5
*3 If the firmware version of the drive unit is 3.2.6 or lower, the battery may not operate properly. Update the firmware
version via E-TUBE PROJECT.
SC-E6000
•
SC-E6010
•
SW-E6000
•
SW-E6010
•
FC-E6000
•
FC-E6010
•
SM-CRE60
•
DU-E6001
•
DU-E6050
•
DU-E6010
•
DU-E6002
•
DU-E6012
•
BT-E6000
•
BT-E6001
•
BT-E6010
•
BT-E8010
Battery mount (external type)
6
Battery (built-in type)
7
Battery mount (built-in type) •BM-E8020
8
Battery charger
*
1: SM-BCE60+SM-BCC1
9
*
2: EC-E6000
*3
*3
SM-BME61
•
BM-E6000
•
BM-E6010
•
BM-E8010
•
BT-E8020
*3
Specifications
Operating temperature
range: During discharge
Operating temperature
range: During charging
Storage temperature -20 – 70˚C Rated voltage 36 V DC
Storage temperatur
(Battery)
Charging voltage 100 – 240 V AC Motor type Brush-less DC
Charging time
*
The range of the assist function speed is different depending on the specifications.
DU-E6001, DU-E6010: 25 km/h or less
DU-E6050: 20 mile/h or less
-10 – 50˚C Battery type Lithium ion battery
Refer to the user's manual
for the battery "UM-
0 – 40˚C Nominal capacity
e
-20 – 60˚C Drive unit type Midship
Refer to the user's manual
for the battery "UM-70F0A".
For the latest information on
manuals, see the website
(http://si.shimano.com).
Rated drive unit power 250 W
70F0A". For the latest
information on manuals, see
the website
(http://si.shimano.com).
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Method of use
INTRODUCTION
You cannot use the battery immediately after shipment.
The battery can be used after charging it with the designated charger.
Be sure to charge it before use. The battery can be used when the LED on it lights up.
The use of a genuine SHIMANO battery is recommended. If using a battery from another manufacturer, make sure to
carefully read the instruction manual for the battery before use.
Charging the battery
DANGER
•
Use the battery and charger combination specified by the company for charging and follow the charging conditions specified by the
company. Not doing so may cause overheating, bursting, or ignition of the battery.
CAUTION
• When removing the battery charger power plug from the outlet or the charging
plug from the battery, do not pull it out by the cord.
• When charging the battery while it is mounted on the bicycle, be careful not to
trip over the charger cord or get anything caught on it. This may lead to injury or
cause the bicycle to fall over, damaging the components.
• If the bicycle is stored for an extended period of time immediately after purchase,
you will need to charge the battery before using the bicycle. Once the battery is
charged, it starts to deteriorate.
• Connect to E-TUBE PROJECT and click [Connection check] to confirm whether the
battery in use is a genuine SHIMANO battery or another brand.
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When charging the battery alone
< EC-E6000/BT-E6000/BT-E6001/BT-E6010 >
1.
Attach the adapter to the charging plug.
2.
Plug the charger’s power plug into the outlet.
3.
Plug the adapter into the battery’s charging port.
*
When inserting the adapter into the charging port,
hold the charging plug so it is facing down toward
the adapter. Do not insert the charging plug upward
into the adapter.
*
Charge the batteries on a flat surface indoors.
Charging plug
Adapter
< BT-E6000/BT-E6001 >
Battery
Adapter
Charging plug
< BT-E6010 >
Charging plug
Charging port
Battery
Charging portAdapter
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< EC-E6000/BT-E8010/BT-E8020 >
1.
Connect the battery charger’s power plug to the outlet.
2.
Insert the charging plug into the battery's charging
port.
•
Charge the battery on a flat surface indoors.
< BT-E8010 >
Battery Charging port
Charging plug
< BT-E8020 >
Charging plug
Charging port
Battery
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< SM-BCE60/BT-E6000/BT-E6001/BT-E6010 >
1.
Attach the charger plug to the charging port of the
battery.
Insert it with the groove side of the connector facing
up.
*
You cannot insert it with the groove side facing
down.
*
Charge the batteries on a flat surface indoors.
< BT-E6000/BT-E6001 >
Battery
Charging port
Groove
< BT-E6010 >
Groove
Backside (no groove)
Charging port
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Charging the battery while installed onto the bicycle
< EC-E6000/BT-E6000/BT-E6001/BT-E6010/BT-E8010/BT-E8020 >
1.
Insert the battery charger power plug into the outlet.
2.
Insert the charging plug into the charging port on the battery mount or the battery.
<BT-E6000/BT-E6001>
Charging plug
<BT-E6010/BT-E8010>
Battery mount
Charging port
Charging plug
<BT-E8020>
Charging port
Charging plug
Battery
<BT-E6010> <BT-E8010>
Battery mount
Battery
Charging port
Charging port
Charging plug
NOTICE
•
Place the battery charger main body on a steady surface such as the floor before charging.
•
Stabilize the bicycle to ensure that it does not collapse during charging.
•
Make sure that the charging port cap is closed securely.
Charging port cap
<BM-E6000>
Charging port cap
<BM-E6010>
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About the charger LED lamp
After charging has started, the LED lamp on the charger
lights up.
Lit up
Charging (Within 1 hour after the
completion of charging)
Charger LED lamp
Blinking
Turned
off
About the battery LED lamp
You can check the current charging status on the LED lamp
on the battery.
Charging error
Battery disconnected
(1 hour or more after the completion of
charging)
Charging-in-progress indication
Battery level indicator*1 Battery level
0 - 20%
21 - 40%
41 - 60%
61 - 80%
81 - 99%
100%
*1
: Not lit : Lit up : Blinking
Battery LED lamp
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Battery level indication
The current battery level can be checked by pressing the battery's power button.
Battery level indicator*1 Battery level
Handling and charging the battery
Charging can be carried out at any time regardless of the amount of charge remaining, but you should fully charge the
battery at the following times. Be sure to use the special charger when recharging the battery at these times.
•
The battery is not fully charged at the time of purchase. Before riding, be sure to charge the battery until it is fully
charged.
If the battery has become fully spent, charge it as soon as possible. If you leave the battery without charging it, it will
cause the battery to deteriorate.
•
If the bicycle will not be ridden for a long period of time, store it away with approximately 70% battery capacity
remaining. In addition, take care not to let the battery become completely empty by charging it every 6 months.
0% (When battery is not installed on bicycle)
0% (When battery is installed on bicycle)
100 - 81%
80 - 61%
60 - 41%
40 - 21%
20 - 1%
Power off / Shutdown
*1
: Not lit : Lit up : Blinking
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Installing / removing the battery
Installation of the battery
< BT-E6000/BT-E6001 >
1.
Set the battery on the holder rail from behind and
slide it forward.
Push it in firmly.
2.
Return the key to the locking position, remove it, and
store it in a safe place.
CAUTION
• Check that the battery is locked before riding the bicycle. The
battery may come loose and fall out if not properly locked in
place before riding.
• To prevent the battery from falling out, do not ride the bicycle
with the key inserted.
< BT-E6010/BT-E8010 >
1.
Align the indentation in the bottom of the battery
with the protrusion on the holder and insert the
battery.
Rail
2.
Slide the battery to the right starting from the point
where it is inserted. Push in the battery until you
hear it click.
3.
Return the key to the locking position, remove it,
and store it in a safe place.
CAUTION
• Check to see that the battery is locked before riding the
bicycle. The battery may fall out while riding if not properly
locked in place.
• Before riding, make sure that the charging port cap is closed.
• To prevent the battery from falling out, do not ride the bicycle
with the key inserted.
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< BT-E8020 >
For the purposes of demonstration, these instructions
take as an example a frame design where the battery is
removed/installed from below.
Insert the battery into the battery mount until there is a
click.
•
When inserted until a click is heard, the battery is
locked automatically.
NOTICE
•
Check that the battery is locked before riding the bicycle.
The battery may come loose and fall out if not properly
locked in place before riding.
•
Before riding, make sure that the keyhole cap and charging
port cap are closed.
•
To prevent the battery from falling out, do not ride the
bicycle with the key inserted.
Keyhole cap
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Removing the battery
The following description may not be applicable as different types of keys are available.
< BT-E6000/BT-E6001/BT-E6010/BT-E8010 >
1.
Turn off the power, then insert the key into the key
cylinder in the battery holder.
• The position of the key does not affect the insertion of the
battery. You can insert it regardless of the key position.
• You cannot remove the key when it is not in the inserting
position.
2.
To unlock the battery turn the key to the left until
you feel some resistance.
< BT-E6000/BT-E6001 >
Key cylinder
Key
< BT-E6010/BT-E8010 >
Key
Key cylinder
< BT-E6000/BT-E6001 >
<BT-E6010/BT-E8010>
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3.
Pull out the battery.
You can remove the battery only when the key is in the
unlocking position.
3.
Hold the upper part of the battery and slide it to the left
to remove it.
NOTICE
Hold the battery firmly and be careful that it does not drop
when removing or carrying it.
< BT-E6000/BT-E6001 >
< BT-E6010/BT-E8010 >
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< BT-E8020 >
•
For the purposes of demonstration, these instructions take as an example a frame design where the battery is removed/
installed from below.
•
If using a battery cover manufactured by another company, remove the battery cover before removing the battery.
1.
Remove the keyhole cap.
Key hole cap
2.
Insert the key into the key cylinder in the battery
mount.
• The position of the key does not affect the insertion of the
battery. You can insert it regardless of the key position.
• You cannot remove the key when it is not in the inserting
position.
Key cylinder
Key
3.
To unlock the battery, turn the key clockwise and
push it in. When the battery lock is unlocked, the
plate spring holds the battery in place, preventing it
from falling out.
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4.
Remove the key from the key cylinder, close the
keyhole cap, and detach the battery.
NOTICE
•
Support the battery with your hand when detaching to
make sure that it does not fall out.
•
Do not attach or detach the battery with the key left
inserted into the key cylinder or the keyhole cap left open.
The battery may be damaged from contact with the handle
of the key or the keyhole cap.
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Switching between cycle computer operations and modes
For cycle computer screen operations and switching modes, use the buttons on the assist switch and shifting switch on the
left and right.
< SW-E6000 >
A
X
Y
< SW-E6010 >
X
A
Y
•
Changing the cycle computer display
A
•
Switching between automatic and manual gear shifting
When switching assist modes: the level of assistance becomes stronger
X
When shifting gears: pedaling becomes heavier
When switching assist modes: the level of assistance becomes weaker
Y
When shifting gears: pedaling becomes lighter
A
X
Y
X
A
Y
The operation procedure provided here refers to cases where the cycle computer is set to the default values.
23
Page 26
Installing and removing the cycle computer
Slide the cycle computer onto the bracket as shown in the
illustration to install it.
Insert the cycle computer securely until it clicks into place.
To remove the cycle computer, push the lever of the bracket
firmly while sliding out the cycle computer.
Bracket
If the cycle computer is not correctly in place, the assist function
will not operate normally.
Lever
24
Page 27
Turning the power ON / OFF
Automatic power off function
If the bicycle has not moved for over 10 minutes, the power will automatically turn off.
< SC-E6010 >
Turning the power ON and OFF via the cycle computer
•
Hold down the power button on the cycle computer for
2 seconds.
NOTICE
If built-in battery of cycle computer isn't charged sufficiently, the
power will not turn on.
The built-in battery of the cycle computer is charged only when
the cycle computer screen is on.
< BT-E6000/BT-E6001/BT-E6010/BT-E8010/BT-E8020 >
Turning the power ON and OFF via the battery
Press the power button on the battery. The LED lamps will
light up indicating remaining battery capacity.
<BT-E6000/BT-E6001>
Power button
Power button
CAUTION
• When turning on the power, check that the battery is firmly
attached to the holder.
• Power cannot be turned on while charging.
• Do not place your foot on the pedals when turning on. A
system error may result.
<BT-E6010>
Power button
BT-E8010/BT-E8020 can be forced to power off by holding down
the power button for 6 seconds.
<BT-E8010>
Power button
<BT-E8020>
Power button
25
Page 28
SHIMANO STEPS logo screen
This screen is displayed during system start up and
shutdown.
This screen is an example of the
SC-E6010 in the Light off road setting.
26
Page 29
Basic screen display
Displays the status of the power assisted bicycle, traveling data.
The number of gears and the shifting mode are only displayed when using electronic gear shifting.
1.
Current speed
Displays the current speed.
2.
Battery level indicator
Displays the current battery level.
3.
Speed unit display
You can switch between km/h and mph.
4.
Changing the assist mode display
Display the current assist mode.
5.
Gear position and traveling data display
Displays the current gear position or traveling data.
Operate the assist switch to change the display for
SC-E6000 from the gear position display to the
traveling data display.
6.
Current time
Shows the current time.
7.
Gear shifting mode
The current gear shifting mode is displayed as
following.
SC-E6000: [A] (Auto)/[M] (Manual)
SC-E6010: [Auto]/[Manual]
8.
Icon to indicate when the light is on
Notifies you when the battery-powered light is on.
9.
Assist gauge
Displays assistance level.
1
7
6
< SC-E6000 >
6
< SC-E6010 >
8
2
3
4
5
2
27
1
3
4
9
7
5
Page 30
Battery level indicator
You can check the battery level on the cycle computer while riding.
< SC-E6000 >
Display Battery level
< SC-E6010 >
Display Battery level
100 - 81%
80 - 61%
60 - 41%
40 - 21%
20 - 1%
0%
< SC-E6000 > < SC-E6010 >
100%
0%
28
Page 31
Changing the assist mode display
Display the current assist mode.
If using SW-E6000, press Assist-Y or Assist-Z on the assist switch
to switch assist modes.
If using SW-E6010, press Assist-X or Assist-Y.
Display Details
HIGH Assist high
NORM Assist normal
ECO Assist eco
OFF Assist off
WALK Walk assist
*
The Walk assist mode function may not be able to be used in
certain regions.
< SW-E6000 >
Assist Shift
HIGH
NORM
Assist-ZAssist-Y
ECO
OFF
Long press
for 2 seconds
WALK
< SW-E6010 >
Assist Shift
29
HIGH
NORM
Assist-YAssist-X
ECO
OFF
Long press
for 2 seconds
WALK
Page 32
< Switch to walk assist mode >
*
The Walk assist mode function may not be able to be
used in certain regions.
1. Press Assist-Y to switch the mode to [OFF].
2. Press Assist-Y once again 2 seconds until [WALK] is
displayed.
3. Press and hold Assist-Y to start walk assist.
< SW-E6000 >
Assist Shift
2 Sec.
< SW-E6010 >
Assist Shift
2 Sec.
< SC-E6000 >
< SC-E6010 >
< Walk assist mode operation >
*
The Walk assist mode function may not be able to be
used in certain regions.
When [WALK] is displayed, press and hold down Assist-Y
on the assist switch to start the walk assist function.
Releasing Assist-Y stops the walk assist function, or
pressing Assist-X can stop the walk assist function.
30
< SW-E6000 >
Assist Shift
Press
and
hold
down
< SW-E6010 >
Assist Shift
Press
and
hold
down
Page 33
• Assist-Y is not operated for over 1 minute, the mode will change to [OFF].
• If the bicycle does not move after the walk assist function turns on, the function automatically stops. To restart the walk assist function,
release the assist switch and press and hold down Assist-Y again.
• The walk assist function can operate at a maximum of 6 km/h.
• The assistance level and speed vary with the gear position.
Gear position and traveling data display
Displays the current gear ratio or traveling data.
The type of traveling data displayed changes each time you tap Assist-A.
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
< SC-E6000 > < SC-E6010 >
31
*
*
1
2
*1 Gear position (displayed only when using
electronic gear shifting)
*2 Gear position (when setting start mode)
Page 34
< SC-E6000 > < SC-E6010 >
Gear position*7
(displayed only when using
electronic gear shifting)
Gear position*6
(when setting start mode)
Traveling distance
Cumulative distance
Traveling range*3 *5
Traveling range
(optional)*4
Traveling time
(optional)*4
Average speed
(optional)*4
Maximum speed
(optional)*4
*3 When [RANGE] is displayed, the battery level and the walk assist indicator do not appear on the screen.
*4 Optional item: You can configure the display settings in E-TUBE PROJECT. For details, refer to the "Connection and
communication with the PC" section.
*5 When the walk assist function is working, [RANGE ---] is displayed in the [RANGE] screen.
*6 The starting gear position is displayed when using start mode.
*7 The gear position is only displayed when using electronic gear shifting.
32
Page 35
Turning the battery-powered light ON or OFF
< SC-E6000 >
When the battery-powered light is connected,
pressing the Assist-A for 2 seconds displays this
information instead of the clock and assist mode. The
light turns on and off each time it is displayed. It is
displayed for about 2 seconds.
< SC-E6010 >
When the battery-powered light is connected, push
the light button on the cycle computer to turn the
light on. An icon indicating that the light is on
appears on the screen. Push the button again to turn
the light off. Once the light is turned off, the icon on
the screen disappears.
*
When the battery powered light is not connected and
[Backlight] is set to [MANUAL], pressing the light
button turns the cycle computer’s backlight on and
off.
< SW-E6000 >
2 Sec.
< SW-E6010 >
2 Sec.
When the light is
turned on
When the light is
turned on
Assist Shift
Assist
When the light is
turned off
Light button
When the light is
turned off
Shift
The light turns off in conjunction with the battery power.
When the battery power is off, the light is off.
33
Page 36
Switching gear shifting mode
From the basic screen, press Shift-A to switch between
automatic and manual gear shifting modes.
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
< SC-E6000 >
Automatic Manual
< SC-E6010 >
Automatic
Manual
34
Page 37
Clearing the traveling distance
You can clear the traveling distance in the main screen. If the battery-powered light is connected and configured, clear
the traveling distance (DST) according to "Clear" in "About the settings menu".
*
When using the SC-E6000 this function can only be used when the light is not connected.
1.
Change the traveling data display to DST and press
the Assist-A for 2 seconds.
< SW-E6000 >
Assist Shift
2 Sec.
< SW-E6010 >
Assist Shift
2 Sec.
< SC-E6010 >< SC-E6000 >
2.
Release the finger when the DST indication starts
blinking.
In this state, pressing the Assist-A again clears the
traveling distance.
• The DST indicator light stops blinking and the screen
takes you back to the basic screen after leaving it alone
for 5 seconds.
• When the traveling distance is cleared, TIME, AVG, and
MAX are also cleared.
< SC-E6010 >< SC-E6000 >
35
Page 38
About the settings menu
Launching
1.
With the bicycle stopped, pressing both the Assist-X
and Assist-Y at the same time for 2 seconds displays
the setting screen.
< SW-E6000 >
Assist Shift
2 Sec.
< SW-E6010 >
Assist Shift
2 Sec.
< SC-E6000 >
36
< SC-E6010 >
Page 39
2.
Press the Assist-X or Assist-Y to move the cursor to the
item you want to configure.
Pressing the Assist-A displays the setting screen for
the item selected.
< SW-E6000 >
Assist Shift Assist Shift
Configurable items
Clear Clear settings
Clock Clock setting
Start mode
Backlight Backlight setting
Brightness
Beep Beep setting
Unit
Language Language setting
Font color
Adjust
Auto
Exit
*
1: This menu is only for the SC-E6010.
*
2: This operation is only available when using electronic
gear shifting.
*2
*1
*1
*2
*2
Details
Start mode setting
Backlight brightness
settings
Switching between km
and miles
Font color settings
Adjusting the electronic
gear shifting unit
Shift timing adjustment
Return to the main screen
< SW-E6010 >
Assist Shift
Clear
Exit
Auto
Adjust
Font color
Language
Clock
Start mode
*2
*2
*1
Backlight
Brightness
*2
*1
Beep
Unit
37
Page 40
Clear
Clear the traveling distance, or reset the display setting to default.
1.
Press the Assist-X or Assist-Y to move the cursor to the
item you want to configure.
Configurable items Details
Exit
DST
Default
Default value set in the SC display setting
Configurable items Default value
Backlight ON
Beep ON
Unit km
Language English
< SC-E6010 >
Brightness
< SC-E6010 >
Font color
Return to the setting menu
screen
Clearing the traveling
distance
Reset the SC display setting
to default
3
White
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
< SC-E6000 > < SC-E6010 >
2.
Pressing the Assist-A button enables the setting item
indicated by the cursor and takes you back to the
"Setting menu" screen.
When the traveling distance is cleared, TIME, AVG, and
MAX are also cleared.
38
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Clock
Configure the clock setting.
1.
Press the Assist-X or Assist-Y to set the hour.
Press Assist-X to increase the numbers.
Press Assist-Y to decrease the numbers.
2.
Pressing the Assist-A enables the set value and moves
you to the minutes setting.
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
< SC-E6000 > < SC-E6010 >
< SW-E6000 >
Assist Shift
< SW-E6010 >
39
Assist Shift
Page 42
3.
Press the Assist-X or Assist-Y to set the minutes.
4.
Pressing the Assist-A enables the set value and takes
you back to the "Setting menu" screen.
You can change the numbers quickly by holding down the
Assist-X or Assist-Y.
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
40
Page 43
Start mode
Set the start gear when using start mode function.
1.
Press the Assist-X or Assist-Y to move the cursor to the
item you want to configure.
Configurable items Details
OFF No setting
2 2-speed
3 3-speed
4 4-speed
5 5-speed
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
< SC-E6000 > < SC-E6010 >
2.
Pressing the Assist-A button enables the set value at
the cursor position and takes you back to the "Setting
menu" screen.
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
41
Page 44
Backlight
Configure the display backlight setting.
1.
Press the Assist-X or Assist-Y to move the cursor to the
item you want to configure.
Configurable items Details
ON Always turned on
OFF Always turned off
Turns on and off in
MANUAL
conjunction with the
battery-powered light
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
< SC-E6000 > < SC-E6010 >
2.
Pressing the Assist-A button enables the setting item
indicated by the cursor and takes you back to the
"Setting menu" screen.
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
42
Page 45
Brightness < SC-E6010 >
The brightness of the backlight can be adjusted as needed.
1.
Press Assist-X or Assist-Y to adjust the brightness.
•
Brightness can be adjusted to one of 5 levels.
2.
Pressing the Assist-A button enables the set value at
the cursor position and takes you back to the "Setting
menu" screen.
< SW-E6000 >
< SW-E6010 >
< SW-E6000 >
Assist Shift
Assist Shift
Assist Shift
< SW-E6010 >
43
Assist Shift
Page 46
Beep
The beep sound can be turned on/off.
1.
Press the Assist-X or Assist-Y to move the cursor to the
item you want to configure.
< SW-E6000 >
Assist Shift
Configurable
items
ON Enable beeps
OFF Disable beeps
2.
Pressing the Assist-A button enables the setting item
indicated by the cursor and takes you back to the
"Setting menu" screen.
Even when [Beep] is set to [OFF], a beep will sound when
there is a misoperation, system error, etc.
Details
< SW-E6010 >
Assist Shift
< SC-E6000 > < SC-E6010 >
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
44
Page 47
Unit
Distance units (km/miles) can be switched.
1.
Press the Assist-X or Assist-Y to move the cursor to the
item you want to configure.
< SW-E6000 >
Assist Shift
Configurable
items
km Displayed in km
mile Displayed in miles
2.
Pressing the Assist-A button enables the setting item
indicated by the cursor and takes you back to the
"Setting menu" screen.
Details
< SW-E6010 >
Assist Shift
< SC-E6000 >
< SW-E6000 >
Assist Shift
< SC-E6010 >
< SW-E6010 >
45
Assist Shift
Page 48
Language
Configure the language setting.
1.
Press the Assist-X or Assist-Y to move the cursor to the
item you want to configure.
Configurable items
English
Français
Deutsch
Nederlands
Italiano
Español
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
< SC-E6000 > < SC-E6010 >
2.
Pressing the Assist-A button enables the setting item
indicated by the cursor and takes you back to the
"Setting menu" screen.
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
46
Page 49
Font color < SC-E6010 >
The font color can be changed.
1.
Press the Assist-X or Assist-Y to move the cursor to the
item you want to configure.
Configurable items
White
Black
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
White
2.
Pressing the Assist-A button enables the setting item
indicated by the cursor and takes you back to the
"Setting menu" screen.
< SW-E6000 >
< SW-E6010 >
Assist Shift
Adjust
You can adjust gear shifting only when using an electronic gear shifting unit.
If you need to adjust the derailleur, contact the place of purchase.
Black
Assist Shift
47
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Auto
Shift timing can be adjusted when in automatic shift mode.
1.
Press Assist-X or Assist-Y to adjust the
values.
•
Pressing Assist-X and adjusting the value
upward adjusts shift timing to make
pedaling easier.
•
Pressing Assist-Y and adjusting the value
downward adjusts shift timing to make
pedaling harder.
< SW-E6000 >
< SW-E6010 >
Assist Shift
Assist Shift
< SC-E6000 >
< SC-E6010 >
48
Page 51
2.
Pressing Assist-A enables the adjusted value
and takes you back to the "Setting menu".
< SW-E6000 >
Assist Shift
< SW-E6010 >
Assist Shift
Exit
Close the setting menu and returns to the basic screen.
1.
Press the Assist-X or Assist-Y to move the cursor to [Exit].
2.
Pressing the Assist-A exits the setting menu and takes you back to the basic screen.
49
Page 52
Drive unit setting data backup function
The data saved to the drive unit is usually backed up automatically. However, performing the following operations will cause
a message to appear asking whether or not to update the backup data.
•
Reinstalling the cycle computer on a bicycle with different settings.
•
Changing the drive unit settings for an E-TUBE PROJECT.
Connection and communication with the PC
Downloading application
You need E-TUBE PROJECT to configure SHIMANO STEPS and update firmware.
Download an E-TUBE PROJECT from the support website (http://e-tubeproject.shimano.com).
For information on how to install an E-TUBE PROJECT, check the support website. For information on how to operate the PC,
refer to the help manual on the E-TUBE PROJECT.
CAUTION
Connection and communication with a PC is not possible while charging.
• You need SM-PCE1 and SM-JC40 / JC41 to connect SHIMANO STEPS to a PC.
• Firmware is subject to change without notice.
If necessary, contact the place of purchase.
50
Page 53
Troubleshooting
Battery LED lamp error indications
System errors and similar warnings are indicated by the battery LED lamps through various lighting patterns.
Error indication
type
System error
Temperature
protection
Security
authentication
error
Charging error
Battery
malfunction
Indication condition
Communication error
with the bicycle
system
If the temperature
exceeds the
guaranteed
operating range, the
battery output is
turned off.
This is displayed if a
genuine drive unit is
not connected.
This is displayed if
any of the cables are
disconnected.
This is displayed if an
error occurs during
charging.
Electrical failure
inside the battery
Lighting
pattern *1
Recovery
Make sure that the cable is not loose or improperly
connected.
If the situation does not improve, contact the place of
purchase.
Leave the battery in a cool place away from direct
sunlight until the internal temperature of the battery
decreases sufficiently.
If the situation does not improve, contact the place of
purchase.
Connect a genuine battery and drive unit.
Check the condition of the cables.
If the situation does not improve, contact the place of
purchase.
Remove the charger from the battery and press the
power button, if an error appears contact an agency.
Connect the charger to the battery and then remove
the charger. Press the power button with only the
battery connected.
If an error appears with only the battery connected,
contact the place of purchase.
*1
: Not lit : Lit up : Blinking
51
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Error messages on the cycle computer
Warnings
This disappears if the error is fixed.
< SC-E6000 > < SC-E6010 >
Code
W031
Display
preconditions
The chain tension may
not have been adjusted
or the crank may have
been installed in the
wrong position.
List of warnings
Code
W010
W011
W012
Display
preconditions
The temperature of
the drive unit is high.
The traveling speed
cannot be detected.
The crank may be
installed in the
wrong direction.
Operational restrictions
while warning is
displayed
The assist function is
not available. (However,
electronic gear shifting
will still function.)
Operational restrictions
while warning is
displayed
The level of assistance
may decrease.
The maximum speed up to
which power assistance is
provided may decrease.
(Power assistance is provided
up to 25 km/h in top gear.)
-
Remedy
Contact the place of purchase or bicycle dealer.
< SC-E6010 >
Remedy
Stop using the assist function until the temperature of
the drive unit drops.
If the situation does not improve, contact the place of
purchase.
Contact your place of purchase or a local bicycle dealer
for assistance, since there is a chance of the following:
• The speed sensor is installed in the wrong position.
• The magnet included with the disc brake rotor has
come off.
Install the crank in the correct direction, then turn on
the power again.
52
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Code
W030
Error
preconditions
Two or more assist
switches are
connected to the
system.
A communication
error between the
drive unit and the
motor unit was
detected.
Display
Operational restrictions
while warning is
displayed
Gear shifting is not
available for electronic
derailleurs.
Gear shifting is not
available for electronic
derailleurs.
Remedy
Change the assist switch to the gear shifting switch, or
connect only one assist switch and turn on the power
again.
If the situation does not improve, contact the place of
purchase.
Check that the cable is properly connected between the
drive unit and the motor unit.
If the situation does not improve, contact the place of
purchase.
If an error message is displayed on the
entire screen, follow one of the procedures
below to reset the display.
•
Press the power button of the battery.
•
Remove the battery from the holder.
If resetting the battery power does not solve the
problem or the same problem occurs frequently,
contact the place of purchase.
List of errors
Code
E010
E012
E013
Display
preconditions
A system error was
detected.
The initialization
of the torque
sensor failed.
An anomaly was
detected in the drive
unit’s firmware.
Operational restriction when
an error is being displayed
Power assistance is not
provided during riding.
Power assistance is not
provided during riding.
Power assistance is not
provided during riding.
<SC-E6000> <SC-E6010>
Remedy
Press the power button of the battery to turn it on
again.
If the situation does not improve, contact the place
of purchase.
With your foot off the pedal, press the battery
power button and turn on the power again.
If the situation does not improve, contact the place
of purchase.
Contact the place of purchase or bicycle dealer.
53
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Code
The speed sensor
may have been
E014
installed in the
wrong position.
A communication
error between the
E020
battery and drive
unit was detected.
Battery connected
to drive unit
conforms with
E021
system standards
but is not
supported.
Battery connected
to drive unit does
E022
not conform with
system standards.
A setting error was
E030
detected.
The chain tension
may not have been
adjusted or the
E031
crank may have
been installed in
the wrong position.
The current
firmware is not
E033
compatible with
this system.
Part of the cycle
computer’s
E043
firmware may be
damaged.
Display
preconditions
Operational restriction when
an error is being displayed
Power assistance is not
provided during riding.
Power assistance is not
provided during riding.
Power assistance is not
provided during riding.
Power assistance is not
provided during riding.
Power assistance is not
provided during riding.
The assist function is not
available. (However,
electronic gear shifting will
still function.)
Power assistance is not
provided during riding.
Power assistance is not
provided during riding.
Remedy
Contact the place of purchase or bicycle dealer.
Check that the cable between the drive unit and
battery is properly connected.
If the situation does not improve, contact the place
of purchase.
Contact your place of purchase or a local bicycle
dealer for assistance.
Contact your place of purchase or a local bicycle
dealer for assistance.
If the situation does not improve even after
pressing the battery power button and turning on
the power again, contact the place of purchase.
Contact the place of purchase or bicycle dealer.
Connect to E-TUBE PROJECT, then update the
firmware for all units to the latest version.
Contact the place of purchase or bicycle dealer.
54
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Troubleshooting
Assist function
Symptom Cause / Possibility Remedy
Assistance is not being
provided.
Assistance is not being
provided.
Assist traveling distance is
too short.
Is the battery sufficiently charged?
Are you riding on long slopes in summer
weather or riding for a long time carrying a
heavy load?
The battery may be overheating.
The drive unit (DU-E6001 / DU-E6050 /
DU-E6010 / DU-E6002 / DU-E6012), cycle
computer (SC-E6000 / SC-E6010) or assist
switch (SW-E6000 / SW-E6010) may be
connected incorrectly or there may be a
problem with one or more of them.
Is the speed too high?
Are you pedaling?
Is the assist mode set to [OFF]?
Is the system power ON?
The traveling distance may become shorter
depending on road conditions, the gear
position and whether the light are ON or OFF.
The battery characteristics will drop during
winter weather.
The battery is a consumable part. Repeated
recharging and long periods of use will
cause the battery to deteriorate (lose its
performance).
Check the battery charge. If the battery is
nearly spent, recharge it.
Turn of
f the power, wait for a while and
then check once more.
Contact the place of purchase.
Check the Cycle Computer display.
Assistance is not provided at speeds of
25 km/h or more.
The bicycle is not a motorbike, so you need
to operate the pedals.
Set the assist mode to [HIGH]. If you still do
not feel that assistance is being given,
contact the place of purchase.
If you have performed the steps below and
still do not feel the assistance, contact the
place of purchase.
< SC-E6010 >
Press and hold the cycle computer power
button for 2 seconds, or press the battery
power button to turn the power ON.
< SC-E6000 >
Press the battery power button to turn the
power ON.
Check the battery charge. If the battery is
nearly spent, recharge it.
This is not a sign of a problem.
If the distance that can be traveled on a
single charge is very short, replace the
battery with a new one.
55
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Symptom Cause / Possibility Remedy
Pedaling is stiff.
Battery
Symptom Cause / Possibility Remedy
All the five battery level
indicators stay on.
Are the tires inflated to a sufficient pressure?
Is the assist mode set to [OFF]?
The battery may be running low.
Did you turn on the power with your foot
placed on the pedal?
The firmware version of the drive unit may
be out-of-date.
Use a pump to add air.
Set the assist mode to [HIGH]. If you still do
not feel that assistance is being given,
contact the place of purchase.
After charging the battery well, check the
level of assistance again. If you still do not
feel that assistance is being given, contact
the place of purchase.
Turn on the power again without putting
pressure on the pedal. If you still do not
feel that assistance is being given, contact
the place of purchase.
Consult the place of purchase and check
the firmware version.
The battery quickly loses its
charge.
The battery cannot be
recharged.
The battery does not start
recharging when the
charger is connected.
The battery and charger are
becoming hot.
The battery may be at the end of its service
life.
Is the power plug of the charger securely
inserted into the electrical outlet?
Is the recharging plug of the charger
securely inserted into the battery?
Is the charging adapter securely connected
to the charging plug, or to the battery
charging port?
Is the connecting terminal for the battery
charger, charging adapter, or battery dirty?
The battery may be at the end of its service
life.
The temperature of the battery or charger
may exceed the operating temperature
range.
Replace the battery with a new one.
Disconnect and then reconnect the power
plug of the charger, and then repeat the
recharging operation.
If the battery still cannot be recharged,
contact the place of purchase.
Disconnect and then reconnect the
recharging plug of the charger, and then
repeat the recharging operation.
If the battery still cannot be recharged,
contact the place of purchase.
Securely connect the charging adapter to
the charging plug or to the battery
charging port, and charge again. If the
battery still does not charge, consult a
dealer.
Wipe the connection terminals with a dry
cloth to clean them, and then repeat the
recharging operation.
If the battery still cannot be recharged,
contact the place of purchase.
Replace the battery with a new one.
Stop recharging, wait for a while and then
recharge again. If the battery is too hot to
touch, it may indicate a problem with the
battery. Contact the place of purchase.
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Symptom Cause / Possibility Remedy
The charger is warm.
If the charger is being used continuously to
charge batteries, it may become warm.
Wait a while before using the charger
again.
The LED on the charger
does not illuminate.
The battery cannot be
removed.
The battery cannot be
inserted.
Fluid is coming out from the
battery.
An abnormal odor can be
detected.
Smoke is coming out from
the battery.
The replaced battery does
not work.
Lights
Symptom Cause / Possibility Remedy
The front light or the tail
light does not illuminate
even when the switch is
pressed.
Is the recharging plug of the charger
securely inserted into the battery?
Is the battery fully charged?
The firmware of the drive unit may not be
compatible with the battery.
The E-TUBE PROJECT settings may be
wrong.
Check the connection for any foreign
objects before reinserting the charging
connector. If there is no change, contact
the place of purchase.
If the battery is fully charged, the LED on
the battery charger turns off, but this is not
a malfunction. Disconnect and then
reconnect the power plug of the charger,
and then repeat the recharging operation.
If the LED on the charger still does not
illuminate, contact the place of purchase.
Contact the place of purchase.
Contact the place of purchase.
Contact the place of purchase.
Stop using the battery immediately and
contact the place of purchase.
Stop using the battery immediately and
contact the place of purchase.
Contact the place of purchase to inquire
about compatibility.
Contact the place of purchase.
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Cycle computer
Symptom Cause / Possibility Remedy
The cycle computer is not
displayed when you push
the battery power button.
<SC-E6010>
The system does not start
up when you press and hold
the cycle computer power
button for 2 seconds.
The gear position is not
displayed.
Can the beep be turned off.
Can the backlight be turned
off.
The setting menu cannot be
launched while riding the
bicycle.
The amount of battery charge may be
insufficient.
Is the power turned on?
Is the battery charging?
Is the cycle computer correctly installed to
the bracket?
Is the electric wire connector correctly
installed?
A component that the system cannot
identify may be connected.
Did you use the cycle computer in, or
expose it to, low temperatures for an
extended period?
Is the cycle computer correctly installed to
the bracket?
The gear position is only displayed when
the electronic gear shifting unit is installed.
The product is designed so that if it detects
that the bicycle is being ridden, the Setting
menu cannot be launched. This is not a sign
of an abnormality.
Recharge the battery, and then turn the
power on once more.
Hold down the power button to turn on
the power.
The power cannot be turned on while the
battery is mounted on the bicycle and
being charged. Stop charging.
Install the cycle computer correctly while
referring to "Installing and removing the
cycle computer".
Check to see if the connector of the electric
wire connecting the motor unit to drive
unit is not disconnected. If you are not
sure, contact the place of purchase.
Contact the place of purchase.
The cycle computer may become unable to turn
on if used in, or exposed to, low temperatures
for an extended period. Turn it on by pressing
the power button on the battery. If it still does
not turn on, consult a dealer.
Install the cycle computer correctly while
referring to "Installing and removing the
cycle computer".
Check if the electric wire connector is
disconnected. If you are not sure, contact
the place of purchase.
Change the setting.
Refer to "Beep".
Change the setting.
Refer to "Backlight".
Stop the bicycle and then make the
settings.
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Other
Symptom Cause / Possibility Remedy
When pressing the switch,
two beeps sound, and the
switch cannot be operated.
Three beeps sound. An error or warning is occurring.
When using a electronic gear
shifting mode, I feel that the
level of assistance weakens
when the gears shift.
Sound occurs after gear
shifting.
A noise can be heard from
the rear wheel during
normal riding.
When you stop the bicycle,
the gear does not shift to
the position preset in the
start mode.
Operation of the switch being pressed has
been disabled.
This occurs because the level of assistance is
being adjusted to the optimum level by the
computer control.
Gear shifting adjustment may not have
been carried out correctly.
You may have been pressing the pedals too
strongly.
It is not a sign of a malfunction.
This occurs when a warning or error is
displayed on the cycle computer. Refer to
the section "Error messages on the cycle
computer" and follow the instructions
provided for the appropriate code.
It is not a sign of a malfunction.
Contact the place of purchase.
For mechanical gear shifting
Adjust the cable tension. For details, refer
to the Service Instructions for the derailleur.
For powered gear shifting
Contact the place of purchase.
If you press the pedals lightly, the gear
shifts more easily.
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*
Key number
Key number
The number that is attached to the key is needed in case you need to purchase spare keys.
Make a note of the number in the following box and keep it in a safe place.
One Holland, Irvine, California 92618, U.S.A. Phone: +1-949-951-5003
High Tech Campus 92, 5656 AG Eindhoven, The Netherlands Phone: +31-402-612222
3-77 Oimatsu-cho, Sakai-ku, Sakai City, Osaka 590-8577, Japan
Please note: specifications are subject to change for improvement without notice. (English)
© Feb. 2019 by SHIMANO INC. ITP
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