Shenzhen rock space User Manual

RS WiFi App User Guide for
Whole Home Mesh WiFi System

Copyright Statement

© 2019 Shenzhen Renqing Excellent Investment Co.,Ltd.

is a registered trademark legally held by Shenzhen Renqing Excellent Investment Co.,Ltd.Other

brand and product names menoned herein are trademarks or registered trademarks of their respecve holders.

Copyright of the whole product as integraon, including its accessories and soware, belongs to Shenzhen

Renqing Excellent Investment Co.,Ltd. No part of this publicaon can be reproduced, transmied, transcribed, stored

in a retrieval system, or translated into any language in any form or by any means without the prior wrien

permission of Shenzhen Renqing Excellent Investment Co., Ltd.

Disclaimer

Pictures, images and product specificaons herein are for references only. To improve internal design,

operaonal funcon, and/or reliability, rock space reserves the right to make changes to the products without

obligaon to nofy any person or organizaon of such revisions or changes. rock space does not assume any liability

that may occur due to the use or applicaon of the product described herein. Every effort has been made in the

preparaon of this document to ensure accuracy of the contents, but all statements, informaon and

recommendaons in this document do not constute a warranty of any kind, express or implied.

II

Item

Presentation

Example

Symbol

Meaning

Acronym or Abbreviation

Full Spelling

Preface

Thank you for choosing rock space! Please read this user guide before you use the RS WiFi App to set up your

whole home mesh WiFi system.

Conventions

The typographical elements that may be found in this document are defined as follows.

Cascading menus > System > Live Users

Parameter and
value

Variable Italic Format: XX:XX:XX:XX:XX:XX

UI control Bold On the Policy page, click the OK buon.

Message “ ” The “Success” message appears.

The symbols that may be found in this document are defined as follows.

NOTE

TIP

Bold Set User Name to Tom.

This format is used to highlight informaon of importance or special interest.
Ignoring this type of note may result in ineffecve configuraons, loss of data or
damage to the device.

This format is used to highlight a procedure that will save me or resources.

Acronyms and Abbreviations

mesh node(s) rock space whole home mesh WiFi system node(s)

ISP Internet Service Provider

DHCP Dynamic Host Configuraon Protocol

DNS Domain Name System

III

Additional Information

For more informaon, search this product model on our website at hp://www.rockspace.hk.

Technical Support

If you need more help, contact us by any of the following means. We will be glad to assist you as soon as

possible.

[e-mail]

E-mail

Website

Address

hp://www.rockspace.hk

104, No.15, Longfu Industrial Zone, Huarong Road, Tongsheng Community,
Dalang Street,Longhua District, Shenzhen, China

IV

Contents

Registering and Binding ...................................................................................................................................................... 1

Management Type .............................................................................................................................................................. 5

My WiFi ............................................................................................................................................................................... 6

My Profile ......................................................................................................................................................................... 10

Wireless Sengs ............................................................................................................................................................... 11

Guest Network .................................................................................................................................................................. 12

Parental Control ................................................................................................................................................................ 13

Internet Sengs ............................................................................................................................................................... 16

QoS ................................................................................................................................................................................... 22

Add Mesh ........................................................................................................................................................................... 23

Fast Roaming ..................................................................................................................................................................... 25

Smart Assistant ................................................................................................................................................................. 26

Port Forwarding ................................................................................................................................................................ 27

UPnP ................................................................................................................................................................................. 29

DHCP Server ...................................................................................................................................................................... 30

DNS ................................................................................................................................................................................... 31

Firmware Upgrade ............................................................................................................................................................ 32

Maintenance Schedule ..................................................................................................................................................... 34

Account Authorizaon ...................................................................................................................................................... 35

V

Registering and Binding

Binding an account to your mesh network helps you secure your mesh network and manage it remotely.

Binding with third party accountsind

Aer you complete setup and installaon using the RS WiFi App, a login prompt page appears. You can authorize

the RS WiFi App to use third party accounts, including Google+, Facebook, and Twier,to login quickly.

If you miss the page above, tap on the upper-right corner and tap Login. Then choose one type of account

to login.

1

Binding with a registered account

You can register a rock space account to manage your mesh network.

To Register a Tenda account:

Step 1 Run the RS WiFi App, and tap on the upper-right corner.

Step 2 Tap Login.

Step 3 Tap Register on the upper-right corner.

Step 4 Enter a valid email address.

Step 5 Customize a password for your rock space account.

Step 6 Tap Register.

A confirmaon email will be sent to your email inbox. Check your email and follow the instrucon to acvate

your account. Aer following these guided steps, your rockspace account will be registered successfully.

2

To bind your mesh network to your rock space account:

Step 1 Connect your smart phone to your mesh WiFi network, and run the RS WiFi App.

Step 2 Tap on the upper-right corner.

Step 3 Tap Login.

Step 4 Enter your registered rock space account.

Step 5 Enter the password.

3

Step 6 Tap Login.

Aer you log in, your mesh network is bound to your rock space account successfully.

NOTE

Aer your mesh network is bound to an account, login with the account is required for network
management. This account is your administrator account.

4

Management Type

All rock space mesh whole home mesh WiFi systemssupport the RS WiFi Appfor local and remote management.
You can choose eitherof themas needed.

Local Management

Local management indicates that you can use the RS WiFi App to manage your mesh network aer connecng

your smart phone to the mesh network.

Procedure:

Step 1 Connect your smart phone to the WiFi network of your mesh nodes.

Step 2

Remote management indicates that you can use the RS WiFi App to manage your mesh network anyme,

anywhere.

Run the RS WiFi App on the smart phone, and then you can use the App to manage your mesh network.

TIP

If your mesh nodes are bound to a rock space account , you can manage them only aer login with can

manage the bound account or other accounts authorized by the account.

Remote Management

Prerequisitesof remote management:

Your mesh nodes connect to the internet successfully.

Log in with the bound or authorized account.

TIP

Ifyour mesh networkis bound to an account , they cannot be bound to another account.

If you want to use other accounts to manage your mesh network, you can authorize these

accounts aer login with the administrator account.

Only the administrator account can authorize other accounts to manage the mesh network.

Procedureof remote management:

Step 1 Connect your smart phone to the internet by connecng it to a WiFi network nearby or enabling your

mobile data.

Step 2 Run the RS WiFi App on the smart phone.

Step 3 Tap on the upper-right corner.

Step 4 Use your account to log in, and then you can manage your mesh network remotely.

5

devices

My WiFi

Aer compleng the internet sengs, the RS WiFi App shows you the following page. You can view the status
of your mesh nodes, real-me upload/download speed and connected devices, and manage your mesh network.

WiFi name

Real-me

upload speed

Total connected

My Profile

Real-me

download

speed

Node name

Advanced Sengs

6

Connecon status

speed

Internet connecon type

Internet informaon

To check or manage your mesh nodes

Tap the WiFi name, which is Rock123 in the following picture, on the upper-le corner of the My WiFi page to enter
the following page.

All mesh nodes in a network share the same WiFi name.

WiFi Name

Tap here to add

manageable

rock space devices.

To view details of the internet settings

Tap the icon on the home page of the App.

Real-me upload/download

7

Choose this to delete

WiFi network.

Choose this to change

Choose this to

Choose this to see

about the mesh node.

To view details of the internet settings

Tap the icon on the home page of the App to see details of the corresponding mesh node.

the node from

the locaon informaon
of the node.

enable/disable the LED
indicator of the node.

more informaon

your

8