Shenzhen rock space User Manual

RS WiFi App User Guide for
Whole Home Mesh WiFi System

Copyright Statement

© 2019 Shenzhen Renqing Excellent Investment Co.,Ltd.

is a registered trademark legally held by Shenzhen Renqing Excellent Investment Co.,Ltd.Other

brand and product names menoned herein are trademarks or registered trademarks of their respecve holders.

Copyright of the whole product as integraon, including its accessories and soware, belongs to Shenzhen

Renqing Excellent Investment Co.,Ltd. No part of this publicaon can be reproduced, transmied, transcribed, stored

in a retrieval system, or translated into any language in any form or by any means without the prior wrien

permission of Shenzhen Renqing Excellent Investment Co., Ltd.

Disclaimer

Pictures, images and product specificaons herein are for references only. To improve internal design,

operaonal funcon, and/or reliability, rock space reserves the right to make changes to the products without

obligaon to nofy any person or organizaon of such revisions or changes. rock space does not assume any liability

that may occur due to the use or applicaon of the product described herein. Every effort has been made in the

preparaon of this document to ensure accuracy of the contents, but all statements, informaon and

recommendaons in this document do not constute a warranty of any kind, express or implied.

II

Item

Presentation

Example

Symbol

Meaning

Acronym or Abbreviation

Full Spelling

Preface

Thank you for choosing rock space! Please read this user guide before you use the RS WiFi App to set up your

whole home mesh WiFi system.

Conventions

The typographical elements that may be found in this document are defined as follows.

Cascading menus > System > Live Users

Parameter and
value

Variable Italic Format: XX:XX:XX:XX:XX:XX

UI control Bold On the Policy page, click the OK buon.

Message “ ” The “Success” message appears.

The symbols that may be found in this document are defined as follows.

NOTE

TIP

Bold Set User Name to Tom.

This format is used to highlight informaon of importance or special interest.
Ignoring this type of note may result in ineffecve configuraons, loss of data or
damage to the device.

This format is used to highlight a procedure that will save me or resources.

Acronyms and Abbreviations

mesh node(s) rock space whole home mesh WiFi system node(s)

ISP Internet Service Provider

DHCP Dynamic Host Configuraon Protocol

DNS Domain Name System

III

Additional Information

For more informaon, search this product model on our website at hp://www.rockspace.hk.

Technical Support

If you need more help, contact us by any of the following means. We will be glad to assist you as soon as

possible.

[e-mail]

E-mail

Website

Address

hp://www.rockspace.hk

104, No.15, Longfu Industrial Zone, Huarong Road, Tongsheng Community,
Dalang Street,Longhua District, Shenzhen, China

IV

Contents

Registering and Binding ...................................................................................................................................................... 1

Management Type .............................................................................................................................................................. 5

My WiFi ............................................................................................................................................................................... 6

My Profile ......................................................................................................................................................................... 10

Wireless Sengs ............................................................................................................................................................... 11

Guest Network .................................................................................................................................................................. 12

Parental Control ................................................................................................................................................................ 13

Internet Sengs ............................................................................................................................................................... 16

QoS ................................................................................................................................................................................... 22

Add Mesh ........................................................................................................................................................................... 23

Fast Roaming ..................................................................................................................................................................... 25

Smart Assistant ................................................................................................................................................................. 26

Port Forwarding ................................................................................................................................................................ 27

UPnP ................................................................................................................................................................................. 29

DHCP Server ...................................................................................................................................................................... 30

DNS ................................................................................................................................................................................... 31

Firmware Upgrade ............................................................................................................................................................ 32

Maintenance Schedule ..................................................................................................................................................... 34

Account Authorizaon ...................................................................................................................................................... 35

V

Registering and Binding

Binding an account to your mesh network helps you secure your mesh network and manage it remotely.

Binding with third party accountsind

Aer you complete setup and installaon using the RS WiFi App, a login prompt page appears. You can authorize

the RS WiFi App to use third party accounts, including Google+, Facebook, and Twier,to login quickly.

If you miss the page above, tap on the upper-right corner and tap Login. Then choose one type of account

to login.

1

Binding with a registered account

You can register a rock space account to manage your mesh network.

To Register a Tenda account:

Step 1 Run the RS WiFi App, and tap on the upper-right corner.

Step 2 Tap Login.

Step 3 Tap Register on the upper-right corner.

Step 4 Enter a valid email address.

Step 5 Customize a password for your rock space account.

Step 6 Tap Register.

A confirmaon email will be sent to your email inbox. Check your email and follow the instrucon to acvate

your account. Aer following these guided steps, your rockspace account will be registered successfully.

2

To bind your mesh network to your rock space account:

Step 1 Connect your smart phone to your mesh WiFi network, and run the RS WiFi App.

Step 2 Tap on the upper-right corner.

Step 3 Tap Login.

Step 4 Enter your registered rock space account.

Step 5 Enter the password.

3

Step 6 Tap Login.

Aer you log in, your mesh network is bound to your rock space account successfully.

NOTE

Aer your mesh network is bound to an account, login with the account is required for network
management. This account is your administrator account.

4

Management Type

All rock space mesh whole home mesh WiFi systemssupport the RS WiFi Appfor local and remote management.
You can choose eitherof themas needed.

Local Management

Local management indicates that you can use the RS WiFi App to manage your mesh network aer connecng

your smart phone to the mesh network.

Procedure:

Step 1 Connect your smart phone to the WiFi network of your mesh nodes.

Step 2

Remote management indicates that you can use the RS WiFi App to manage your mesh network anyme,

anywhere.

Run the RS WiFi App on the smart phone, and then you can use the App to manage your mesh network.

TIP

If your mesh nodes are bound to a rock space account , you can manage them only aer login with can

manage the bound account or other accounts authorized by the account.

Remote Management

Prerequisitesof remote management:

Your mesh nodes connect to the internet successfully.

Log in with the bound or authorized account.

TIP

Ifyour mesh networkis bound to an account , they cannot be bound to another account.

If you want to use other accounts to manage your mesh network, you can authorize these

accounts aer login with the administrator account.

Only the administrator account can authorize other accounts to manage the mesh network.

Procedureof remote management:

Step 1 Connect your smart phone to the internet by connecng it to a WiFi network nearby or enabling your

mobile data.

Step 2 Run the RS WiFi App on the smart phone.

Step 3 Tap on the upper-right corner.

Step 4 Use your account to log in, and then you can manage your mesh network remotely.

5

devices

My WiFi

Aer compleng the internet sengs, the RS WiFi App shows you the following page. You can view the status
of your mesh nodes, real-me upload/download speed and connected devices, and manage your mesh network.

WiFi name

Real-me

upload speed

Total connected

My Profile

Real-me

download

speed

Node name

Advanced Sengs

6

Connecon status

speed

Internet connecon type

Internet informaon

To check or manage your mesh nodes

Tap the WiFi name, which is Rock123 in the following picture, on the upper-le corner of the My WiFi page to enter
the following page.

All mesh nodes in a network share the same WiFi name.

WiFi Name

Tap here to add

manageable

rock space devices.

To view details of the internet settings

Tap the icon on the home page of the App.

Real-me upload/download

7

Choose this to delete

WiFi network.

Choose this to change

Choose this to

Choose this to see

about the mesh node.

To view details of the internet settings

Tap the icon on the home page of the App to see details of the corresponding mesh node.

the node from

the locaon informaon
of the node.

enable/disable the LED
indicator of the node.

more informaon

your

8

Choose this to rename the device, such

Choose this to create a group or add

the parental control funcon.

Choose this to check the details of the

Choose this to blacklist the device.

Choose this to remove

This indicates the frequency

This indicates the me the

To view the connected devices

Tap the icon on the home page of the App. If you want to check the details of a device or manage more

closely, choose the device.

band of the WiFi network
the device connects.

device connects to the WiFi
network.

as Jack’s iPhone.

the connected device to a group for

connected device.

connected devices
from the blacklist.

The devices in the blacklist cannot access
the internet via the mesh network.

9

Choose this to see FAQ or
give us your feedback.

Choose this to upgrade

Choose this to clear

performance.

My Profile

Tap the icon in the upper-right corner of the home page (My WiFi) page to enter the following page.

Choose this to log in or
register a rock space account.

the App or learn about
rock space.

the cache for beer

10

Tap here to share the WiFi

your family.

Tap here to hide the

Wireless Settings

In this secon, you can change the WiFi name and password of your mesh WiFi network.

To change your WiFi name and password

Step 1 Choose Sengs > Wireless Sengs to enter the configuraon page.

Step 2 Change the WiFi name and password as required.

Step 3 Tap Save.

name and password with

WiFi password.

11

Tap here to share the WiFi
Tap here to hide the

Tap here to select a valid

Guest Network

The Guest Network funcon allows you to create a separate network for your guests to secure the main network.

Procedure:

Step 1 Choose Sengs > Guest Network to enter the configuraon page.

Step 2 Set the buon to the enabled state .

Step 3 Change the WiFi name, password and validity period as required.

Step 4 Tap Save.

12345678

name and password with
your friends.

WiFi password.

period for the guest

12

Parental Control

The Parental Control funcon allows you to create a healthy me session for internet access for your family

members.

Procedure:

Step 1 Choose Seng > Parental Control to enter the configuraon page.

Step 2 Create a group.

1. Tap Add Group.

2. Enter a group name, which is Family in this example, and tap Next.

3. Select the devices to be added into the group.

4. Tap Complete.

Add Group

13

Step 3 Tap or to change the rules.

indicates that the devices in the group are allowed to access the internet.

indicates that the devices in the group are not allowed to access the internet.

Step 4 Specify a period for the rule.

1. Choose the group.

2. Tap Period.

3. Tap Add Period.

4. Specify a Period Name, Start Time, End Time, and the dates from when the rule takes effect.

5. Tap Save.

14

Bedtime

Sun Mon Tu e Wed Thu Fri Sat

Add Period

Save

15

Internet Settings

Generally, you complete the internet sengs by following the quick setup wizard of the RS WiFi App when you set

the mesh nodes at the first me. If your internet connecon type or parameters are changed, you can set them

again here to enable your mesh nodes to access the internet. The mesh nodes support the following four connecon

types.

PPPoE: If this type is selected, you need to enter the PPPoE user name and password provided by your ISP

for internet access.

DHCP: If this type is selected, no parameter is required to enter. The mesh node obtains the dynamic IP

address and other related parameters automacally from your ISP.

Stac IP Address:

If this type is selected, you need to enter the stac IP address and other related parameters

provided by your ISP for internet access.

Bridge:

If this type is selected, the mesh nodecan access the internet only aer being connected to another

routerwith internet accessibility in wired manner.

The following three connecon types are available only when the language of your mobile device used to setup

is set to Russian or Ukraine.

PPPoE Russia: If this type is selected, you need to enter the PPPoE user name, PPPoE password, service

name, server name, MTU value, and IP address informaon (if any) pro

PPTP/PPTP Russia: If this type is selected, you need to enter the IP address, user name and password of the

vided by your ISP for internet access.

PPTP server, MTU value, and IP address informaon (if any) provided by your ISP for internet access.

L2TP/L2TP Russia: If this type is selected, you need to enter the IP address, user name and password of the

L2TP server, MTU value, and IP address informaon (if any) provided by your ISP for internet access.

TIP

If you set the Connecon Type to Bridge, the Guest Network, Parental Control, Port Forwarding, UPnP,
DNS, QoS, and DHCP server funcons becomes unavailable.

16

Tap here to see the

Tab here to select

Setting up PPPoE

Step 1 Choose Sengs > Internet Sengs to enter the configuraon page.

Step 2 Tap Connecon Type.

Step 3 Select PPPoE.

Step 4 Enter the PPPoE user name and password provided by your ISP.

If a service name and a server name are provided, tap Advanced and enter them.

Step 5 Tap Save.

a connecon type.

Setting up DHCP

Step 1 Choose Sengs > Internet Sengs to enter the configuraon page.

Step 2 Tap Connecon Type.

Step 3 Select DHCP.

Step 4 Tap Save.

17

Setting up Static IP Address

Step 1 Choose Sengs > Internet Sengs to enter the configuraon page.

Step 2 Tap Connecon Type.

Step 3 Select Stac IP Address.

Step 4 Enter IP Address, Subnet Mask, Default Gateway and Primary DNS Server.

If a secondary DNS server is provided, enter it as well.

Step 5 Tap Save.

Setting up Bridge

Ensure that the one of the mesh nodes in your mesh network is connected to your router with internet accessibility

using an Ethernet cable.

Step 1 Choose Sengs > Internet Sengs to enter the configuraon page.

Step 2 Tap Connecon Type.

Step 3 Select Bridge.

Step 4 Tap Save.

18

Russian UI is used for illustraon here.

Setting up PPPoE Russia

Step 1 Choose Настройки > Настройки Интернета to enter the configuraon page.

Step 2 Tap Тип подключения.

Step 3 Select PPPoE Россия.

Step 4 Enter Имя пользователя PPPoE , Пароль PPPoE , Имя сервиса and Имя сервиса

change the MTU value as needed.

If a stac IP address and related informaon are provided, set the

Получить IP адрес автоматически

buon to state, and enter them as well.

Step 5 Tap Сохранить.

, and

19

Setting up PPTP/PPTP Russia

Step 1 Choose Настройки > Настройки Интернета to enter the configuraon page.

Step 2 Tap Тип подключения.

Step 3 Select PPTP/ PPTP Россия.

Step 4 Enter IP адрес/ Имя PPTP сервера, Имя пользователя and Пароль , and change the MTU

value as needed.

If a stac IP address and related informaon are provided, set the

buon to state, and enter them as well.

Step 5 Tap Сохранить.

Получить IP адрес автоматически

20

Setting up PPPoE Russia

Step 1 Choose Настройки > Настройки Интернета to enter the configuraon page.

Step 2 Tap Тип подключения.

Step 3 Select L2TP/L2TP Россия.

Step 4 Enter IP адрес/ Имя L2TP сервера , Имя пользователя and Пароль , and change the MTU

value as needed.

If a stac IP address and related informaon are provided, set the

buon to state, and enter them as well.

Step 5 Tap Сохранить.

Получить IP адрес автоматически

21

QoS

QoS

The QoS funcon priorizes gaming and web browsing acvies.

To enable the QoS function

Step 1 Choose Sengs > QoS to enter the configuraon page.

Step 2 Set the buon to the enabled state .

Step 3 Enter download and upload speed based on your bandwidth value.

If you don’t know the value, tap Online Test or ask your ISP.

Step 4 Tap Save.

TIP

To get an accurate value, ensure that wireless devices connected to your mesh network have no
internet acvity when you operate online test.

22

Add mesh

If you want to expand your WiFi coverage, you can add mesh nodes coming with different models to your exisng

mesh network.The maximum number of the mesh nodes supported in a mesh network is shown in the following
table.

Model

RSD0610

Max. mesh nodes supported

9

To add another mesh node into your existing mesh network

Step 1 Choose Sengs > Add mesh to enter the configuraon page.

Step 2 Follow the on-screen guide to complete the sengs.

23

Add

Complete

24

Fast Roaming

The Fast Roaming funcon lets you enjoy uninterrupted internet service when moving around your house.

To enablethe Fast Roaming function

Step 1 Choose Sengs > Fast Roaming to enter the configuraon page.

Step 2 Set the buon to the enabled state .

25

Smart Assistant

With this funcon enabled, the mobile device used to do the setup, such as your smart phone, is connected to

2.4 GHz WiFi network for 30 minutes. This is to allow the mobile device to discover and set up smart home

devices that only support 2.4 GHz WiFi networks.

To enable the Smart Assistant function

Step 1 Choose Sengs > Smart Assistant to enter the configuraon page.

Step 2 Tap Enable.

Enable

26

Port Forwarding

The Port Forwarding funcon enables users to access your LAN resources, such as resources on the web server or

FTP server, through the internet.

Procedure:

Step 1 Choose Sengs > Port Forwarding to enter the configuraon page.

Step 2 Tap Add rule.

Step 3 Select the device to which the rule applies.

Step 4 Tap Next.

Step 5 Set up a port forwarding rule.

Common Protocol/Port: oponal. The App presets some common protocols and their port numbers,

such as FTP, TELNET, and so on. You can select one as required, and the Internet Port Number and

External Port Number are automacally populated. If the port numbers you want to set are not

included, you can set them manually in the Internal Port Number and External Port Number boxes.

Internal Port Number: Enter the service port of the corresponding server on the LAN device.

External Port Number: Enter the port which is enabled for the internet users.

Protocol: Select the protocol of the service. If you are not sure about it, you can select TCP&UDP.

Step 6 Tap Save.

27

TCP&UDP

Add Rule

Aer compleng the sengs, internet users can visit “ Protocol name://WAN port IP address of the mesh

node:External port” to access LAN resources.

NOTE

Ensure that the WAN IP address of the mesh node is a public IP address, and the internal port you
entered is correct.

Security soware, anvirus soware, and the built-in OS firewall of the server may cause port

forwarding funcon failures. Disable them when using this funcon.

Manually set an IP address for the web server to avoid the service disconnecon caused by the

dynamic IP address.

28

UPnP

Aer the UPnP funcon is enabled, it can automacally enable ports for UPnP-supported programs, such as P2P

and gaming soware, in the internal network for a smoother network experience.

To enable/disable the UPnP function:

Step 1 Choose Sengs > UPnP to enter the configuraon page.

Step 2 Set the buon to the enabled state or the disabled state as required.

29

DHCP Server

The DHCP Server funcon allows you to change the IP addresses assigned to all devices that are connected to the

mesh network.

To change the LAN IP address of the mesh node:

Step 1 Choose Sengs > DHCP Server to enter the configuraon page.

Step 2 Select a LAN IP address for the mesh node.

Step 3 Tap Save.

30

DNS

DNS

If clients connected to the mesh network cannot access the websites using the domain names, but the IP address

works, it may be due to a DNS resoluon problem. You can try changing the DNS sengs to solve the problem.

To change the DNS settings:

Step 1 Choose Sengs > DNS to enter the configuraon page.

Step 2 Select Automac (default) or Manual.

Step 3 If you select Manual, enter the correct DNS IP address in the Primary DNS Server box. If you have

another DNS server IP address, enter it in the Secondary DNS Server box.

Step 4 Tap Save.

31

Firmware Upgrade

rock space is dedicated to improving its products to let users enjoy beer performance. Please update the firmware

when the App prompts a new firmware version is available.

To update the firmware:

Step 1 Choose Sengs > Firmware Upgrade to enter the configuraon page.

Step 2 Tap Detect Latest Firmware.

Step 3 The New icon appears if a new firmware version is detected. Tap Update now to upgrade these nodes.

Step 4 Wait unl all nodes complete the upgrade, and then connue to manage them.

New

New

New

New

32

New

New

New

New

NOTE

Do not remove the power supply of the mesh nodes when upgrading.

33

Maintenance Schedule

The Maintenance Schedule funcon makes the mesh nodes reboot at specified me to keep the mesh nodes in
good condion.

To set up the Maintenance Schedule function:

Step 1 Choose Sengs > Maintenance Schedule to enter the configuraon page.

Step 2 Set the buon to the enabled state .

Step 3 Select a System Reboot Time. You are recommended to set a me when your network is idle.

Step 4 Select the dates on which the rule takes effect.

Step 5 Enable or disable the Delay Reboot funcon as required.

Step 6 Tap Save.

Bedtime

Sun Mon Tue Wed Thu Fri Sat

Sun Mon Tu e Wed Thu Fri Sat

Save

TIP

If the Delay Reboot funcon is enabled, the devices won’t reboot at the specified me when the
devices are exchanging data and the traffic is greater than 3 KB/s. Within 2 hours aer the specified
reboot me, the devices keep detecng the traffic, and reboot once when the traffic is lower than 3
KB/s. Otherwise, the devices will reboot the next day at the specified reboot me.

34

Account Authorization

You can authorize your family members to manage your mesh network.An authorized account has the same

permission as the bound account except for authorizing other accounts.

To authorize another account:

Step 1 Choose Sengs > Account Authorizaon to enter the configuraon page.

Step 2 Tap Add an account.

Step 3 Enter a registered account. If you want to authorize a Google+, Facebook, or Twier account, enter the

ID generated at your inial login.

Step 4 Tap OK.

My Profile

**********

ID: 115535813@**

35

Tap here to authorize another account.

Tap here to delete the authorized account.

36