Shenzhen rock space User Manual

RS WiFi App User Guide for Whole Home Mesh WiFi System
Copyright Statement
© 2019 Shenzhen Renqing Excellent Investment Co.,Ltd.
is a registered trademark legally held by Shenzhen Renqing Excellent Investment Co.,Ltd.Other
brand and product names menoned herein are trademarks or registered trademarks of their respecve holders.
Renqing Excellent Investment Co.,Ltd. No part of this publicaon can be reproduced, transmied, transcribed, stored
in a retrieval system, or translated into any language in any form or by any means without the prior wrien
permission of Shenzhen Renqing Excellent Investment Co., Ltd.
Disclaimer
Pictures, images and product specicaons herein are for references only. To improve internal design,
operaonal funcon, and/or reliability, rock space reserves the right to make changes to the products without
obligaon to nofy any person or organizaon of such revisions or changes. rock space does not assume any liability
that may occur due to the use or applicaon of the product described herein. Every eort has been made in the
preparaon of this document to ensure accuracy of the contents, but all statements, informaon and
recommendaons in this document do not constute a warranty of any kind, express or implied.
II
Item
Presentation
Example
Symbol
Meaning
Acronym or Abbreviation
Full Spelling
Preface
Thank you for choosing rock space! Please read this user guide before you use the RS WiFi App to set up your
whole home mesh WiFi system.
Conventions
The typographical elements that may be found in this document are dened as follows.
Cascading menus > System > Live Users
Parameter and value
Variable Italic Format: XX:XX:XX:XX:XX:XX
UI control Bold On the Policy page, click the OK buon.
Message “ ” The “Success” message appears.
The symbols that may be found in this document are dened as follows.
NOTE
TIP
Bold Set User Name to Tom.
This format is used to highlight informaon of importance or special interest. Ignoring this type of note may result in ineffecve configuraons, loss of data or damage to the device.
This format is used to highlight a procedure that will save me or resources.
Acronyms and Abbreviations
mesh node(s) rock space whole home mesh WiFi system node(s)
ISP Internet Service Provider
DHCP Dynamic Host Configuraon Protocol
DNS Domain Name System
III
Additional Information
For more informaon, search this product model on our website at hp://www.rockspace.hk.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as soon as
possible.
techsupport@rockspace.cc
E-mail
Website
Address
hp://www.rockspace.hk
104, No.15, Longfu Industrial Zone, Huarong Road, Tongsheng Community, Dalang Street,Longhua District, Shenzhen, China
IV
Contents
Registering and Binding ...................................................................................................................................................... 1
Management Type .............................................................................................................................................................. 5
My WiFi ............................................................................................................................................................................... 6
My Profile ......................................................................................................................................................................... 10
Wireless Sengs ............................................................................................................................................................... 11
Guest Network .................................................................................................................................................................. 12
Parental Control ................................................................................................................................................................ 13
Internet Sengs ............................................................................................................................................................... 16
QoS ................................................................................................................................................................................... 22
Add Mesh ........................................................................................................................................................................... 23
Fast Roaming ..................................................................................................................................................................... 25
Smart Assistant ................................................................................................................................................................. 26
Port Forwarding ................................................................................................................................................................ 27
UPnP ................................................................................................................................................................................. 29
DHCP Server ...................................................................................................................................................................... 30
DNS ................................................................................................................................................................................... 31
Firmware Upgrade ............................................................................................................................................................ 32
Maintenance Schedule ..................................................................................................................................................... 34
Account Authorizaon ...................................................................................................................................................... 35
V
Registering and Binding
Binding an account to your mesh network helps you secure your mesh network and manage it remotely.
Binding with third party accountsind
Aer you complete setup and installaon using the RS WiFi App, a login prompt page appears. You can authorize
the RS WiFi App to use third party accounts, including Google+, Facebook, and Twier,to login quickly.
If you miss the page above, tap on the upper-right corner and tap Login. Then choose one type of account
to login.
1
Binding with a registered account
You can register a rock space account to manage your mesh network.
To Register a Tenda account:
Step 1 Run the RS WiFi App, and tap on the upper-right corner.
Step 2 Tap Login.
Step 3 Tap Register on the upper-right corner.
Step 4 Enter a valid email address.
Step 5 Customize a password for your rock space account.
Step 6 Tap Register.
A conrmaon email will be sent to your email inbox. Check your email and follow the instrucon to acvate
your account. Aer following these guided steps, your rockspace account will be registered successfully.
2
To bind your mesh network to your rock space account:
Step 1 Connect your smart phone to your mesh WiFi network, and run the RS WiFi App.
Step 2 Tap on the upper-right corner.
Step 3 Tap Login.
Step 4 Enter your registered rock space account.
Step 5 Enter the password.
3
Step 6 Tap Login.
Aer you log in, your mesh network is bound to your rock space account successfully.
NOTE
Aer your mesh network is bound to an account, login with the account is required for network management. This account is your administrator account.
4
Management Type
All rock space mesh whole home mesh WiFi systemssupport the RS WiFi Appfor local and remote management. You can choose eitherof themas needed.
Local Management
Local management indicates that you can use the RS WiFi App to manage your mesh network aer connecng
your smart phone to the mesh network.
Procedure:
Step 1 Connect your smart phone to the WiFi network of your mesh nodes.
Step 2
Remote management indicates that you can use the RS WiFi App to manage your mesh network anyme,
anywhere.
Run the RS WiFi App on the smart phone, and then you can use the App to manage your mesh network.
TIP
If your mesh nodes are bound to a rock space account , you can manage them only aer login with can
manage the bound account or other accounts authorized by the account.
Remote Management
Prerequisitesof remote management:
Your mesh nodes connect to the internet successfully.
Log in with the bound or authorized account.
TIP
Ifyour mesh networkis bound to an account , they cannot be bound to another account.
If you want to use other accounts to manage your mesh network, you can authorize these
accounts aer login with the administrator account.
Only the administrator account can authorize other accounts to manage the mesh network.
Procedureof remote management:
Step 1 Connect your smart phone to the internet by connecng it to a WiFi network nearby or enabling your
mobile data.
Step 2 Run the RS WiFi App on the smart phone.
Step 3 Tap on the upper-right corner.
Step 4 Use your account to log in, and then you can manage your mesh network remotely.
5
devices
My WiFi
Aer compleng the internet sengs, the RS WiFi App shows you the following page. You can view the status of your mesh nodes, real-me upload/download speed and connected devices, and manage your mesh network.
WiFi name
Real-me
upload speed
Total connected
My Profile
Real-me
download
speed
Node name
Advanced Sengs
6
Connecon status
speed
Internet connecon type
Internet informaon
To check or manage your mesh nodes
Tap the WiFi name, which is Rock123 in the following picture, on the upper-le corner of the My WiFi page to enter the following page.
All mesh nodes in a network share the same WiFi name.
WiFi Name
Tap here to add
manageable
rock space devices.
To view details of the internet settings
Tap the icon on the home page of the App.
Real-me upload/download
7
Choose this to delete
WiFi network.
Choose this to change
Choose this to
Choose this to see
about the mesh node.
To view details of the internet settings
Tap the icon on the home page of the App to see details of the corresponding mesh node.
the node from
the locaon informaon of the node.
enable/disable the LED indicator of the node.
more informaon
your
8
Choose this to rename the device, such
Choose this to create a group or add
the parental control funcon.
Choose this to check the details of the
Choose this to blacklist the device.
Choose this to remove
This indicates the frequency
This indicates the me the
To view the connected devices
Tap the icon on the home page of the App. If you want to check the details of a device or manage more
closely, choose the device.
band of the WiFi network the device connects.
device connects to the WiFi network.
as Jack’s iPhone.
the connected device to a group for
connected device.
connected devices from the blacklist.
The devices in the blacklist cannot access the internet via the mesh network.
9
Choose this to see FAQ or give us your feedback.
Choose this to upgrade
Choose this to clear
performance.
My Profile
Tap the icon in the upper-right corner of the home page (My WiFi) page to enter the following page.
Choose this to log in or register a rock space account.
the App or learn about rock space.
the cache for beer
10
Tap here to share the WiFi
your family.
Tap here to hide the
Wireless Settings
In this secon, you can change the WiFi name and password of your mesh WiFi network.
To change your WiFi name and password
Step 1 Choose Sengs > Wireless Sengs to enter the conguraon page.
Step 2 Change the WiFi name and password as required.
Step 3 Tap Save.
name and password with
WiFi password.
11
Tap here to share the WiFi Tap here to hide the
Tap here to select a valid
Guest Network
The Guest Network funcon allows you to create a separate network for your guests to secure the main network.
Procedure:
Step 1 Choose Sengs > Guest Network to enter the conguraon page.
Step 2 Set the buon to the enabled state .
Step 3 Change the WiFi name, password and validity period as required.
Step 4 Tap Save.
12345678
name and password with your friends.
WiFi password.
period for the guest
12
Parental Control
The Parental Control funcon allows you to create a healthy me session for internet access for your family
members.
Procedure:
Step 1 Choose Seng > Parental Control to enter the conguraon page.
Step 2 Create a group.
1. Tap Add Group.
2. Enter a group name, which is Family in this example, and tap Next.
3. Select the devices to be added into the group.
4. Tap Complete.
Add Group
13
Step 3 Tap or to change the rules.
indicates that the devices in the group are allowed to access the internet.
indicates that the devices in the group are not allowed to access the internet.
Step 4 Specify a period for the rule.
1. Choose the group.
2. Tap Period.
3. Tap Add Period.
4. Specify a Period Name, Start Time, End Time, and the dates from when the rule takes eect.
5. Tap Save.
14
Bedtime
Sun Mon Tu e Wed Thu Fri Sat
Add Period
Save
15
Internet Settings
Generally, you complete the internet sengs by following the quick setup wizard of the RS WiFi App when you set
the mesh nodes at the first me. If your internet connecon type or parameters are changed, you can set them
again here to enable your mesh nodes to access the internet. The mesh nodes support the following four connecon
types.
PPPoE: If this type is selected, you need to enter the PPPoE user name and password provided by your ISP
for internet access.
DHCP: If this type is selected, no parameter is required to enter. The mesh node obtains the dynamic IP
address and other related parameters automacally from your ISP.
Stac IP Address:
If this type is selected, you need to enter the stac IP address and other related parameters
provided by your ISP for internet access.
Bridge:
If this type is selected, the mesh nodecan access the internet only aer being connected to another
routerwith internet accessibility in wired manner.
The following three connecon types are available only when the language of your mobile device used to setup
is set to Russian or Ukraine.
PPPoE Russia: If this type is selected, you need to enter the PPPoE user name, PPPoE password, service
name, server name, MTU value, and IP address informaon (if any) pro
PPTP/PPTP Russia: If this type is selected, you need to enter the IP address, user name and password of the
vided by your ISP for internet access.
PPTP server, MTU value, and IP address informaon (if any) provided by your ISP for internet access.
L2TP/L2TP Russia: If this type is selected, you need to enter the IP address, user name and password of the
L2TP server, MTU value, and IP address informaon (if any) provided by your ISP for internet access.
TIP
If you set the Connecon Type to Bridge, the Guest Network, Parental Control, Port Forwarding, UPnP, DNS, QoS, and DHCP server funcons becomes unavailable.
16
Tap here to see the
Tab here to select
Setting up PPPoE
Step 1 Choose Sengs > Internet Sengs to enter the conguraon page.
Step 2 Tap Connecon Type.
Step 3 Select PPPoE.
Step 4 Enter the PPPoE user name and password provided by your ISP.
If a service name and a server name are provided, tap Advanced and enter them.
Step 5 Tap Save.
a connecon type.
Setting up DHCP
Step 1 Choose Sengs > Internet Sengs to enter the conguraon page.
Step 2 Tap Connecon Type.
Step 3 Select DHCP.
Step 4 Tap Save.
17
Setting up Static IP Address
Step 1 Choose Sengs > Internet Sengs to enter the conguraon page.
Step 2 Tap Connecon Type.
Step 3 Select Stac IP Address.
Step 4 Enter IP Address, Subnet Mask, Default Gateway and Primary DNS Server.
If a secondary DNS server is provided, enter it as well.
Step 5 Tap Save.
Setting up Bridge
Ensure that the one of the mesh nodes in your mesh network is connected to your router with internet accessibility
using an Ethernet cable.
Step 1 Choose Sengs > Internet Sengs to enter the conguraon page.
Step 2 Tap Connecon Type.
Step 3 Select Bridge.
Step 4 Tap Save.
18
Russian UI is used for illustraon here.
Setting up PPPoE Russia
Step 1 Choose Настройки > Настройки Интернета to enter the conguraon page.
Step 2 Tap Тип подключения.
Step 3 Select PPPoE Россия.
Step 4 Enter Имя пользователя PPPoE , Пароль PPPoE , Имя сервиса and Имя сервиса
change the MTU value as needed.
If a stac IP address and related informaon are provided, set the
Получить IP адрес автоматически
buon to state, and enter them as well.
Step 5 Tap Сохранить.
, and
19
Setting up PPTP/PPTP Russia
Step 1 Choose Настройки > Настройки Интернета to enter the conguraon page.
Step 2 Tap Тип подключения.
Step 3 Select PPTP/ PPTP Россия.
Step 4 Enter IP адрес/ Имя PPTP сервера, Имя пользователя and Пароль , and change the MTU
value as needed.
If a stac IP address and related informaon are provided, set the
buon to state, and enter them as well.
Step 5 Tap Сохранить.
Получить IP адрес автоматически
20
Setting up PPPoE Russia
Step 1 Choose Настройки > Настройки Интернета to enter the conguraon page.
Step 2 Tap Тип подключения.
Step 3 Select L2TP/L2TP Россия.
Step 4 Enter IP адрес/ Имя L2TP сервера , Имя пользователя and Пароль , and change the MTU
value as needed.
If a stac IP address and related informaon are provided, set the
buon to state, and enter them as well.
Step 5 Tap Сохранить.
Получить IP адрес автоматически
21
QoS
QoS
The QoS funcon priorizes gaming and web browsing acvies.
To enable the QoS function
Step 1 Choose Sengs > QoS to enter the conguraon page.
Step 2 Set the buon to the enabled state .
Step 3 Enter download and upload speed based on your bandwidth value.
If you don’t know the value, tap Online Test or ask your ISP.
Step 4 Tap Save.
TIP
To get an accurate value, ensure that wireless devices connected to your mesh network have no internet acvity when you operate online test.
22
Add mesh
If you want to expand your WiFi coverage, you can add mesh nodes coming with different models to your exisng
mesh network.The maximum number of the mesh nodes supported in a mesh network is shown in the following table.
Model
RSD0610
Max. mesh nodes supported
9
To add another mesh node into your existing mesh network
Step 1 Choose Sengs > Add mesh to enter the conguraon page.
Step 2 Follow the on-screen guide to complete the sengs.
23
Add
Complete
24
Fast Roaming
The Fast Roaming funcon lets you enjoy uninterrupted internet service when moving around your house.
To enablethe Fast Roaming function
Step 1 Choose Sengs > Fast Roaming to enter the conguraon page.
Step 2 Set the buon to the enabled state .
25
Smart Assistant
With this funcon enabled, the mobile device used to do the setup, such as your smart phone, is connected to
2.4 GHz WiFi network for 30 minutes. This is to allow the mobile device to discover and set up smart home
devices that only support 2.4 GHz WiFi networks.
To enable the Smart Assistant function
Step 1 Choose Sengs > Smart Assistant to enter the conguraon page.
Step 2 Tap Enable.
Enable
26
Port Forwarding
The Port Forwarding funcon enables users to access your LAN resources, such as resources on the web server or
FTP server, through the internet.
Procedure:
Step 1 Choose Sengs > Port Forwarding to enter the conguraon page.
Step 2 Tap Add rule.
Step 3 Select the device to which the rule applies.
Step 4 Tap Next.
Step 5 Set up a port forwarding rule.
Common Protocol/Port: oponal. The App presets some common protocols and their port numbers,
such as FTP, TELNET, and so on. You can select one as required, and the Internet Port Number and
External Port Number are automacally populated. If the port numbers you want to set are not
included, you can set them manually in the Internal Port Number and External Port Number boxes.
Internal Port Number: Enter the service port of the corresponding server on the LAN device.
External Port Number: Enter the port which is enabled for the internet users.
Protocol: Select the protocol of the service. If you are not sure about it, you can select TCP&UDP.
Step 6 Tap Save.
27
TCP&UDP
Add Rule
Aer compleng the sengs, internet users can visit “ Protocol name://WAN port IP address of the mesh
node:External port” to access LAN resources.
NOTE
Ensure that the WAN IP address of the mesh node is a public IP address, and the internal port you entered is correct.
Security soware, anvirus soware, and the built-in OS firewall of the server may cause port
forwarding funcon failures. Disable them when using this funcon.
Manually set an IP address for the web server to avoid the service disconnecon caused by the
dynamic IP address.
28
UPnP
Aer the UPnP funcon is enabled, it can automacally enable ports for UPnP-supported programs, such as P2P
and gaming soware, in the internal network for a smoother network experience.
To enable/disable the UPnP function:
Step 1 Choose Sengs > UPnP to enter the conguraon page.
Step 2 Set the buon to the enabled state or the disabled state as required.
29
DHCP Server
The DHCP Server funcon allows you to change the IP addresses assigned to all devices that are connected to the
mesh network.
To change the LAN IP address of the mesh node:
Step 1 Choose Sengs > DHCP Server to enter the conguraon page.
Step 2 Select a LAN IP address for the mesh node.
Step 3 Tap Save.
30
DNS
DNS
If clients connected to the mesh network cannot access the websites using the domain names, but the IP address
works, it may be due to a DNS resoluon problem. You can try changing the DNS sengs to solve the problem.
To change the DNS settings:
Step 1 Choose Sengs > DNS to enter the conguraon page.
Step 2 Select Automac (default) or Manual.
Step 3 If you select Manual, enter the correct DNS IP address in the Primary DNS Server box. If you have
another DNS server IP address, enter it in the Secondary DNS Server box.
Step 4 Tap Save.
31
Firmware Upgrade
rock space is dedicated to improving its products to let users enjoy beer performance. Please update the rmware
when the App prompts a new firmware version is available.
To update the firmware:
Step 1 Choose Sengs > Firmware Upgrade to enter the conguraon page.
Step 2 Tap Detect Latest Firmware.
Step 3 The New icon appears if a new firmware version is detected. Tap Update now to upgrade these nodes.
Step 4 Wait unl all nodes complete the upgrade, and then connue to manage them.
New
New
New
New
32
New
New
New
New
NOTE
Do not remove the power supply of the mesh nodes when upgrading.
33
Maintenance Schedule
The Maintenance Schedule funcon makes the mesh nodes reboot at specified me to keep the mesh nodes in good condion.
To set up the Maintenance Schedule function:
Step 1 Choose Sengs > Maintenance Schedule to enter the conguraon page.
Step 2 Set the buon to the enabled state .
Step 3 Select a System Reboot Time. You are recommended to set a me when your network is idle.
Step 4 Select the dates on which the rule takes eect.
Step 5 Enable or disable the Delay Reboot funcon as required.
Step 6 Tap Save.
Bedtime
Sun Mon Tue Wed Thu Fri Sat
Sun Mon Tu e Wed Thu Fri Sat
Save
TIP
If the Delay Reboot funcon is enabled, the devices won’t reboot at the specified me when the devices are exchanging data and the trac is greater than 3 KB/s. Within 2 hours aer the specified reboot me, the devices keep detecng the trac, and reboot once when the traffic is lower than 3 KB/s. Otherwise, the devices will reboot the next day at the specified reboot me.
34
Account Authorization
You can authorize your family members to manage your mesh network.An authorized account has the same
permission as the bound account except for authorizing other accounts.
To authorize another account:
Step 1 Choose Sengs > Account Authorizaon to enter the conguraon page.
Step 2 Tap Add an account.
Step 3 Enter a registered account. If you want to authorize a Google+, Facebook, or Twier account, enter the
ID generated at your inial login.
Step 4 Tap OK.
My Profile
**********
ID: 115535813@**
35
Tap here to authorize another account.
Tap here to delete the authorized account.
36
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