Shenyang Tongfang Multimedia Technology NP8KX User Manual

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AVGO 43" UHD 4K LED Smart TV

MODEL NO. : NP8KX

INSTRUCTION MANUAL

Please read all the instructions carefully before using this TV,

and keep the manual for future reference.

CONTENTS

Important Safety Instructions 2

Safety Information 3

Preparations 4

What is Included Front View Rear View Installing the Stand Removing the Stand for Wall-Mounting Wall-Mounting Screws Remote Control

Connecting External Devices 9

Customizing TV Settings 10

Initial Setup Streaming My Media Viewing Photos Watching M-JPEG TV Settings General Picture Audio Network Channel Time Lock APP settings Source

Parental Control 23

Troubleshooting 25

Maintaining 26

Specication 27

OTT APP Service 28

IMPORTANT SAFETY INSTRUCTIONS

• Read these instructions – All the safety and operating instructions should be read before this product is operated.

• Keep these instructions – The saf ety and operating instructions should be retained for future reference.

• Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered to.

• Follow all instructions – All operating and use instructions should be followed.

• Do not use this a pparatus near water – The appliance should not be used near wat er or moisture – for example, in a wet basement or near a swimming pool, and the like.

• Clean only with a dry cloth.

• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

• Do not install near any heat sources such as radiators, heat registers, stoves, or other

• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A groundingtype plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

• Prote ct t he power c ord f rom being walked o n or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

• Only use att achments/accessories specified by the manufacturer.

• Use only with the cart, stand, tripod, bracket, or

the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

• Unplug this apparatus during lightning storms or when unused for long periods of time.

• Servicing is required when the apparatus has been damaged in any way, such as the powersupply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been expos ed to rain or moisture, does not operate normally, or has been dropped.

• Please keep the unit in a well-ventilat ed environment.

This product meets ENERGY STAR®

ENERGY STAR® and the ENERGY

mark are registered U.S. marks.

STAR ENERGY STAR

is a registered mark

owned by the U.S. government.

WARNING: To reduc e the risk of fire or electric shock, do not expose this apparatus t o rain or moisture. The apparatus should not be exposed

su ch as vase s should not be placed on the apparatus.

WARNING: The batteries shall not be exposed to

WARNI NG: T he main plug is used as a

disconnecting device, the disconnecting device shall remain readily operable. WARNING: To reduce the risk of electric shock, do not remove cover (or back) as there are no user-

personnel.

This lightning flas h with the arrowhead

symbol within an equilat eral triangle

is intended to alert the us er t o the presence of non-insulated “dangerous voltage” within the product ’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

T he exclamation point within an

equilateral triangle is intended to

alert t he u ser t o t he presenc e o f important operating and maintenance instructions in the literature accompanying the appliance.

This equipment is a Class II or double

insulat ed electrical appliance. I t

has been designed in such a way that it does not require a safety connection to protective earthing.

This product contains electric al or electronic materials. T he presence of these materials may, if not dis posed of properly, have potential adverse effects

on the environment and human health. Presence of this label on the product means it should not be di must be collected separately. As a consumer, you are responsible for e nsuring that this product is disposed of properly.

The terms HDMI and HDMI High -Def inition Multimedia Interface,

trademarks or registered trademarks of HDMI Licensing Administrator, Inc in the United States and other countries.

RISQUE DE CHOC ELECTRIQUE NE

PAS OUVRIR

sposed of as unsorted waste and

and the HDMI Logo are

SAFETY INFORMATION

To ensure reliable and safe operation of this equipment, please read carefully all the instructions in this user guide, especially the safety information below.

Electrical Safety

• The TV set should only be connected to a main power supply with voltage that matches the label at the rear of the product.

• To prevent overload, do not share the same power supply socket with t oo many ot her electronic components.

• Do not place any connecting wires where they may be stepped on or tripped over.

• Do not place heavy items on any connecting wire, which may damage the wire.

• Hold the main plug, not the wires, when removing from a socket.

•

back of the television.

• Do not allow water or moisture to enter the TV or power adapter. Do NOT use in wet, moist areas, such as bathrooms, steamy kitchens, or near swimming pools.

• Pull the plug out immediately, and seek professional help if the main plug or cable is damaged, liquid is spilled onto the set, if the TV set is accidentally exposed to water or moisture, if anything accidentally penetrates the ventilation slots or if the TV set does not work normally.

• Do not remove the safety covers. There are no user serviceable parts inside. Trying to service the unit

• To avoid a battery leakage, remove batteries from the remote control, when the remote is not in use

for a long period, or when the batteries are exhausted.

•

• For best results, use type AAA (example-alkaline, carbon-zinc, etc.) batteries.

• Install only new batteries of the same type in your product.

• Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the

life of the batteries or cause batteries to leak.

• Do not mix old and new batteries.

• Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium) or (Nickel Metal

Hydride) batteries.

• Batteries should be recycled or disposed of as per state and local guidelines.

• Do not attempt to recharge disposable batteries.

• Do not short circuit battery terminals.

• Keep away from children.

Physical Safety

• Do not block ventilation slots in the back cover. You may place the TV in a cabinet, but ensure at least 5cm (2'') clearance all around.

• Do not tap or shake the TV screen, or you may damage the internal circuits. Take good care of the remote control.

•

• Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including

• Do not defeat the s afety purpose of the polarized or grounding-type plug. A polarized plug has two

blades with one wider than the other. A grounding type plug has two blades and a third grounding prong,

outlet, consult an electrician for replacement of the obsolete outlet.

• Protect the power cord from being walked on or pinched particularly at plugs.

• Unplug the apparatus during lightning storms or when unused for long periods.

•

operate normally or if the apparatus, including the power supply cord or plug, has been damaged in any way.

• Servicing is also required if liquid has been spilled, or objects have fallen into the apparatus; when the apparatus has been exposed to rain or moisture; or if the apparatus has been dropped.

• Always connect your television to a power outlet with a protective ground connection.

•

• The ventilation should not be impeded by covering the ventilation openings with items, such as

newspapers, table-cloths, curtains, etc.

•

• Attention shouId be drawn to the environmental aspects of battery disposal.

PREPARATION

What's Included

TV Set

TV Stand

User Manual

Remote Control with Batteries

Six Screws

PREPARATION

Front View

POWER Indicator

IR (Infrared Receiver)

• Switch the TV between On / Standby mode.

•

VOL +/-

Press to adjust the volume.

CH /

•

Press to select a channel.

•

Display the OSD (on screen display) menu.

SOURCE

•

Press to select among different input signal sources.

• POWER Indicator

Illuminate blue when the TV is turned on. Illuminate red when the TV is in standby mode.

•

IR (Infrared Receiver)

Receive IR signals from the remote control.

PREPARATION

Rear View

2 3 4 6 7 85

1.Power Cord

Connect to AC power outlet.

2.Optical Output

Connect a digital sound system to this jack.

3.USB Input

Connect to a USB storage device to play

4.LAN

Network connection port.

5. HDMI Inputs

input device.

6. VGA Input

Connect to a computer or other devices

with a VGA interface.

7. PC Audio Input

Connect to a computer audio output.

8.Antenna Input (75Ω VHF/UHF)

Connect to the antenna (75Ω VHF/UHF) socket with the RF coaxial cable.

9. Headphone output

Connect to the Headphones.

10. COMPONENT/AV Input

Connect to AV devices with composite/

component (Y/Pb/Pr) video and audio output sockets. COMPOSITE VIDEO and COMPONENT (Y/Pb/Pr) share with AUDIO IN(L/R).

Installing the Stand

1. surface to avoid damaging or scratching.

2. Fix the Left Base Stand to the main unit using 3pcs provided screws.

3. Fix the Right Base Stand to the main unit using 3pcs provided screws.

Removing the Stand for Wall-Mounting

1. surface to avoid damaging or scratching.

2. Untighten the 6 pcs screws holding the stand assembly and remove them.

3. Attach the wall-mount bracket to the TV using the mounting holes on the back of the TV. Mount this TV according to the instructions included in the wall-mount bracket.

Wall-Mounting Screws

PREPARATION

• Mount the VESA bracket using 4*M6*10 isometric threaded screws (not included).

accordance with the installation instruction.

WARNING: Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Using cabinets or stands recommended by the manufacturer of the television set.

• Only using furniture that can safely support the television set.

• Ensuring the television set is not overhanging the edge of the supporting furniture.

• Not placing the television set on tall furniture(for example, cupboards or bookcases) without

anchoring both the furniture and the television set to a suitable support.

• Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.

• Attention should be drawn to the environmental aspects of battery disposal.

• Educate children about the dangers of climbing on furniture to reach the television set or its

controls.

If your existing television set is being retained and relocated, the same considerations as above should be applied.

PREPARATION

Remote Control

Universal remote code：DIRECTV "10178"

CONNECTING EXTERNAL DEVICES

CUSTOMIZING TV SETTINGS

Initial Setup

Connect the power cord to the power socket after you have completed all the physical connections. At this stage, the TV will enter Standby Mode and the red LED indicator will illuminate.

In Standby Mode, press the

button on the main unit or on the remote control to

turn the TV on.

The rst time you turn the TV on, it will go into the Setup Wizard. Press the Arrow buttons to highlight and select your desired mode and press OK to conrm.

Use the UP and DOWN arrows on your remote control or TV keypad to select your local time zone.

SCAN CHANNELS FROM THE ANTENNA OR COAXIAL CABLE INPUT

NETWORK

WIRED

WIRELESS

Use the UP and DOWN arrows on your remote control or TV keypad to select the network scan type.

• If channels cannot be found, this frame will be displayed automatically.

SCANNING CHANNELS

Use the UP and DOWN arrows on your remote control or TV keypad to select the channel scan type.

SCANNING CHANNELS

CUSTOMIZING TV SETTINGS

Home Mode

change the energy consumption. And enabling certain optional features and functionalities may increase energy consumption beyond the limits required for ENERGY STAR®

Retail Mode: Select Retail Mode if you would like your picture to be brighter. At times this mode may use more energy to operate the Volume/Sound Mode and the Picture Mode. In this setting, the power consumption may possibly exceed the limited requirement of the ENERGY

ENERGY STAR® is a set of power-saving guidelines issued by the U.S. Environmental Protection Agency (EPA). ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping

• The ON-MODE Power under Home Mode should be less than 61.1W

• The SLEEP-MODE Power should be less than 0.5 W.

CUSTOMIZING TV SETTINGS

STREAMING

Press MENU to display the main interface, then use the Arrow buttons to highlight STREAMING and press OK to confirm. Use the Arrow buttons to cycle among

NETFLIX

Enjoys TV shows & movies streamed instantly over the Internet.

YouTube YouTube your way on the best screen in your house.

Discover, watch, and collect the latest movies and

VUDU

TV shows in high quality 1080p. Free to sign up. No subscriptions, late fees, or commitments.

Free personalized radio that offers effortless and endless music enjoyment and discovery. Just start with

Pandora

the name of one of your favorite artists, songs, genres or composers and Pandora will do the rest. It’s easy to create personalized stations that play only music you’ll love.

To obtain the best result to watching the 4k video on your 4K TV:

1. You need a high-speed internet connection and make sure your network bandwidth meets

the 4k content provider's requirement.

2. Access to the real 4K media; only 4K media can show the best image on 4K TV,

FHD/1080p media not as detailed as 4K media.

CUSTOMIZING TV SETTINGS

MY MEDIA

• Press MENU button to display the main interface, then use the Arrow buttons to highlight MY MEDIA and press OK to conrm. Select among Photos, M-jpeg to view what you like.

Note: Portable drives should be inserted before entering MY MEDIA menu.

CUSTOMIZING TV SETTINGS

VIEWING PHOTOS

• Use the Arrow buttons to highlight the

• After entering PHOTOS, use the Arrow

• After entering the picture le, use the Arrow

• When the picture is playing, the picture

Watching M-JPEG

PHOTOS option and press OK, then it will

jump to conrm the inserted drive, press OK to enter.

buttons to select the picture file and press OK to enter.

buttons to select the desired picture, then press the playing button to display.

Function Bar will be displayed. Use the Arrow buttons to select the desired function available on the bar.

• Use the Arrow buttons to highlight the

M-JPEG

jump to conrm the inserted drive, press OK to enter.

• After entering buttons to select the picture file and press OK to enter.

• After entering the video le, use the Arrow buttons to select the desired video, then press the playing button to display.

• When the video is playing, the video Function Bar will be displayed. Use the Arrow buttons to select the desired function available on the bar.

option and press OK, then it will

M-JPEG

, use the Arrow

CUSTOMIZING TV SETTINGS

TV SETTINGS

Press the MENU button on the main unit or on the remote control to display the main interface. Then use the Arrow buttons to highlight TV Settings and press OK to enter. Then use the Arrow buttons to cycle among the following options and select the desired one to enter.

CUSTOMIZING TV SETTINGS

GENERAL

• Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to conrm. Then use the Arrow buttons to select GENERAL to enter and adjust each option setting.

MENU LANGUAGE

TRANSPARENCY

ZOOM MODE

VGA SETTINGS

SOFTWARE UPDATE(NETWOR K)

CLOSED CAPTION

Select the menu language among English, Français or Español. The default on-screen menu language is English.

Select to turn On/O󰀨 transparency

function. Select zoom mode:

Wide/Wide Zoom/Zoom/Standard/

Just Scan(at HDMI mode)/Dot by Dot(at VGA mode). Note: With a di󰀨erent input source, the zoom mode options may di󰀨er.

Adjust advanced option’s setting: H-POS, V-POS, Clock, Phase or Auto. (only available in VGA mode)

CC mode On/O󰀨/CC on Mute.

Basic Selection

Advanced Selection

Option

CC1, CC2, CC3, CC4, TEXT1, TEXT2, TEXT3, TEXT4,OFF.

Service1/Service2.../ Service6.

Mode, Font Style, Font Size, Font Edge Style, Font Edge Color, FG_ Color, BG_ Color, FG_ Opacity, BG_Opacity.

Mode1

HDMI EDID

INLINK

Accessibility

DLC

CUSTOMIZING TV SETTINGS

HDMI EDID: Mode1/Mode2. INLINK: LINLINK CONTROL,DEVICE POWER OFF,TV Auto Power On,AUDIO RECEIVER,LINLINK DEVICE

OTHER SETTINGS

RESTORE DEFAULT

SOFTWARE UPDATE (USB)

VIEW END-USER LINCENSE AGREEMENT

SOFTWARE _ UPDATE (NETWORK)

SOFTWARE INFORMATION

How to turn the Text-to-Speech (TTS) voice guide on or o󰀨?

• Press “MENU” key on the remote control

• Turn the GENERAL menu.

• Select “OTHER SETTING”

• Select “Accessibility”

• Select “Voice Guide” and turn it on or o󰀨.

LIST,ROOT MENU. Accessibility TTS：Voice Guide,VERBOISITY,RATE SUPPORT,PITCH SUPPORT,VOICE,Video Description

DLC: Select to turn On/O󰀨 DLC.

Restore the TV to factory default settings.

Software Update In the case of a USB device.

Choose "I have read the user agreement" to select Accept or Decline .

Software Update In the case of a NETWORK device.

Check Module Software Version NetReady Device ID.

www.ngerhut.com

CUSTOMIZING TV SETTINGS

PICTURE

• Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to conrm. Then use the Arrow buttons to select PICTURE to enter and adjust each option setting.

PICTURE MODE

BRIGHTNESS

CONTRAST

COLOR Control the color intensity.

SHARPNESS

TINT

COLOR TEMPERATURE

ADVANCED OPTION

OPEN HDR

Cycle among picture modes: Energy Saving/Dynamic/Standard/ Movie/User. Alternative: Press P.MODE button on remote control to set the picture mode directly.

Increase or decrease the amount of white in the picture.

Adjust the dierence between light

and dark levels in the pictures.

Adjust crispness level in edges between light and dark areas of the picture.

Adjust the balance between red and green levels.

Cycle among color temperatures: Normal/Warm/COOL.

Set the following options: Noise Reduction: Reduce the noise level of the connected device: OFF/ WEAK/MEDIUM/STRONG.

White Balance: To set the di󰀨erent

options of white balance. Red Gain/Green Gain/Blue Gain/Red

O󰀨set/Green O󰀨set/Blue O󰀨set.

Backlight: To set the value of backlight.

Cycle among picture modes: OFF/AUTO/LOW/MIDDLE/HIGH .

AUDIO

AUTO VOLUME

PCM

OFF

CUSTOMIZING TV SETTINGS

• Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to conrm. Then use the Arrow buttons to select AUDIO to enter and adjust each option setting.

Allow the selection of an audio-

SOUND MODE

BASS

TREBLE

BALANCE

AUTO VOLUME

DIGITAL AUDIO OUTPUT

SURROUND SOUND

AUDIO LANGUAGE

enhancement technique: Standard/ Music/Movie/User.

Control the relative intensity of lowerpitched sounds.

Control the relative intensity of higherpitched sounds.

Adjust the relative volume of the speaker in a multiple speaker system.

Turn On/O󰀨 to automatically control

volume levels.

Select the digital audio output mode between PCM/RAW.

Turn On/O󰀨 to provide an enhanced

listening experience.

Select audio language among: English, French, Spanish.

NETWORK

• Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to conrm. Then use the Arrow buttons to select NETWORK to enter and adjust each option setting.

Select Wired and Wireless network,

NETWORK TYPE

MY NETWORK

IP ADDRESS

then connect the TV to the wired network or search the wireless network

through searching available Wi.

Display the current network which you connect to.

Display the current IP information.

CUSTOMIZING TV SETTINGS

CHANNEL

• Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and

CABLE

press OK to conrm. Then use the Arrow buttons to select CHANNEL to enter and adjust each option setting.

AIR/CABLE

AUTO SCAN

FAVORITE

SHOW/HIDE Show/Hide the selected channel.

CHANNEL NUMBER

CHANNEL LABEL

Select antenna between Air and Cable.

Select the Auto Scan feature to scan your available Air and cable channels.

Set the selected channel as a favorite channel.

Display the current channel number.

Display the current channel label.

TIME

30S

PACIFIC

CUSTOMIZING TV SETTINGS

• Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to conrm. Then use the Arrow buttons to select TIME to enter and adjust each option setting.

Select a period of time after which the TV automatically switches to standby mode:

SLEEP TIMER

OSD TIMER

TIME ZONE

DAYLIGHT SAVING TIME

O󰀨/5/10/…/180/240 min.

Alternative: You may press the SLEEP button repeatedly to select the number of minutes directly.

Set the OSD timer:

O󰀨/15s/30s/60s/120s/240s.

Select a Time Zone: PACIFIC/ALASKA/HAWAII/ NEWFOUNDLAND/ATLANTIC/ EASTERN/CENTRAL/MOUNTAIN.

Select to turn daylight saving time On/O󰀨.

LOCK

• Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to conrm. Then use the Arrow buttons to select LOCK to enter and adjust each option setting.

Note: the default password is “0000”.

CHANGE PASSWORD

SYSTEM LOCK

USA

CANADA

RRT SETTING Set Rating Region Table.

RESET RRT Select to reset the RRT setting.

CLEAR LOCK Clear all lock settings.

Use 0-9 buttons to input the old password and then input the new 4-digit password.

Re-enter new password for conrmation. Select to turn On/O󰀨 system lock. The

following options (USA, Canada, RRT

Setting and Reset RRT) will only be

accessible when you turn the system lock on.

MPAA

Canada English

Canada French

TV RATING: Press OK button to lock or unlock TV rating.

Select MPAA rating : N/A,G, PG, PG-13, R, NC-17,or X.

Select MPAA rating for English-speaking Canada : E, C, C8+, G, PG, 14+, 18+.

Select MPAA rating for Quebec Canada : E, G, 8 ans+, 13 ans+, 16 ans+, 18 ans+.

CUSTOMIZING TV SETTINGS

APP SETTINGS

• Press MENU to display the main interface, then use Arrows to highlight TV Settings. Use Arrows to cycle among different options and select App Settings to enter and adjust each option setting.

Terminate Netflix

Exception while opening/reading file.

4.3.4.eab833d.2017072610.2017-08-23

NETFLIX VERSION

Note: For reference only.

DEACTIVATE APP

DEACTIVATE APP TERMINATE NETFLIX ESN Electronic Serial Number. NETFLIX VERSION

Deactivate Netix and clear the account

information. Deactivate Vudu and clear the account

information.

Exit Netix

Show Netix Version

SOURCE

• Press SOURCE on the remote control or on the main unit to display the source menu, then use the Arrow buttons to cycle among the di󰀨erent input sources: TV/AV/COMPONENT/ HDMI/VGA/USB, then use the Arrow buttons to highlight the desired source and press OK

to conrm.

PARENTAL CONTROL

Press the MENU button on the main unit or on the remote control and then press buttons to select LOCK menu. Use the 0-9 buttons to input the 4-digit password to enter the LOCK menu. If used, this option feature can "block'' undesirable programming from appearing on the TV.

Parental Control o󰀨ers users a wide variety of options and settings that restrict or "block'' the programming that can appear on the TV. Parental Control allows users to dene which

program rating they consider acceptable for a younger more sensitive viewer. It can be

preset and turned either on or o󰀨 by the user who species the secret 4-number password code. The number of hours blocked can also be specied.

General audience and children block should both be programmed into the TV memory.

Separate di󰀨erent viewer ratings are specied for both TV and the motion picture Industry;

both rating systems should be used and based on the ages of children.

Overview

To ensure complete coverage for all TV programs (movies and regular TV show) using the

Age Block option, choose a rating from both the MPAA and TV Parental Guideline tables on the next page. In addition, you may wish to add other restrictions selected from the content block menu and submenus.

Things to Consider before Setting up Parental Control

Determine which ratings you consider are acceptable for di󰀨erent viewers. For example, if

you choose TV-PG, more restrictive ratings will be automatically blocked; some viewers will not be able to see: TV-PG, TV-14, or TV-MA rated programs. You may block the auxiliary video source entirely.

Use the Content Blk option to block program Content based on individual parameters such as: Strong Dialog, Bad Language, Sex Scenes, Violence Scenes or Fantasy.

Go into the Set Password option and use the numeric keys on the remote control to set a secret password, then save the password, it is the only way to access the Parental Control

menu and change ratings setting, or turn o󰀨 Parental Control.

• You can set di󰀨erent Parental Control viewing restrictions for general audiences and for children; both can be active at the same time;

• Simply specifying one content block such as Sex Scenes, will not automatically restrict the programming that appears from the video sources;

• Even If you choose to leave the AUX Inputs unblocked, the ratings you specify will automatically restrict the programming that appears from the video sources;

• You cannot disable Parental Control by disconnecting the TV from power. Block hours will

be automatically reset to the original block time setting specied if power is disconnected.

PARENTAL CONTROL

Motion Picture Association of America (MPAA) Rating System

Grade Meaning

G General Audiences Content not o󰀨ensive to most viewers.

PG-13

R Restricted

NC-17

X Hard Core Films Same as NC-17 rating. No Rating No Rating MPAA Not Rated

Parental Guidance Suggested

Parents Strongly Cautioned

No children under age 17

Content is such that parents may not want their children to view the program.

Program is inappropriate for pre-teens, with a

greater degree of o󰀨ensive material suggested

than a PG rated program. Not for children under 17, strong element of

sex and/or violence. Not for children under 17 under any

circumstances. Strong sexual content.

TV Parental Guideline Rating System

Grade Meaning

TV-Y All Children Content not o󰀨ensive to most viewers.

TV-Y7

TV-G General Audience

TV-PG

TV-14

TV-MA

• Canadian English is used throughout all English-speaking Canada (E, C, C8+, G, PG, 14+, 18+).

• Canadian French is used in Quebec (E, G, 8 ans+, 13 ans+, 16 ans+, 18 ans+)

• The V-Chip will automatically block certain categories that are "more restrictive". If you block TV-Y category, then TV-Y7 will be automatically blocked. Similarly, if you block TV-G category, then all the categories in the "young adult" will be blocked (TV-G, TV-PG, TV-14 and TV-MA).

• TV-NO: The channel is not locked.

Directed to Older Children

Parental Guidance Suggested

Parents Strongly Cautioned

Mature Audience Only

Considered suitable for children over 7, may contain fantasy violence scenes.

Considered suitable for all audience; children may watch unattended.

Suggested unsuitable for younger children, may contain suggestive language, bad language, sex and violence scenes.

unsuitable for children under 14, may contain strong language, bad language, sex and violence scenes.

Adults only, may contain strong language, bad language, sex and violence scenes.

TROUBLESHOOTING

If your TV does not operate normally or cannot be turned on, please check the following troubleshooting questions. Remember also to check any other connected electronic device, such as a DVD or Blu-ray player to pinpoint the problem. If the TV still fails to operate normally, please contact technical support.

The TV does not operate properly

The TV does not respond when pressing any buttons

TV cannot be switched on

The remote control does not work

Power is suddenly turned o󰀨

The video function does not work

No picture & no sound

Picture appears slowly after switching on

No or poor color or poor picture

Horizontal/Vertical bar or picture shaking

Poor reception on some channels

Lines or streaks in pictures • Check antenna (change the position of the antenna.) No pictures when connecting

HDMI Pictures appear in wrong

ratio

The audio function does not work

Picture OK but no sound

No output from one of the speakers

Unusual sound from inside the TV

No sound when connecting HDMI

Audio noise • Keep the RF coaxial cable away from the other connected cables.

• The TV may freeze up during use. Disconnect the power cord from the power socket for a few minutes. Reconnect the power cord and try to operate it again as usual.

• Check that the TV is connected to the power supply.

• Make sure all connected AV devices are switched o󰀨 before switching on your TV.

• Check to see if there are any objects between the TV and the remote control causing an obstruction. Ensure that you are pointing the remote control directly at the TV.

• Ensure that the batteries are installed with the correct polarity (+ to +,

- to -).

• Install new batteries.

• Check the power of the TV. The power supply maybe interrupted.

• Check if the sleep timer is set.

• Check whether the Auto Standby is activated.

• Check whether the TV is switched on.

• Try another channel. The problem may be caused by the broadcaster.

• This is normal; the image is muted during the TV startup process. Please contact your service centre if the picture has not appeared after 5 minutes.

• Adjust the settings in the Picture menu.

• Try another channel. The problem may be caused by the broadcaster.

• Check if video cables are connected properly.

• Check for local interference such as an electrical appliance or power tool.

• The station or cable channel may be experiencing problems; tune to another station.

• Station signal may be weak, reposition the antenna for better reception.

• Check for sources of possible interference.

• Check if the input source is HDMI1/HDMI2/HDMI3.

• Adjust the Aspect Ratio settings in the SETUP menu or press the ASPECT button on the remote control.

• Press the VOL +/- buttons.

• Sound muted? Press the MUTE button.

• Try another channel. The problem may be caused by the broadcaster.

• Adjust the Balance settings in the AUDIO menu.

• A change in ambient humidity or temperature may result in an unusual

noise when the TV is switched on or o󰀨 and does not indicate a fault

with the TV.

• Check if the input source is HDMI1/HDMI2/HDMI3.

TROUBLESHOOTING

Password

Lost password

• Select the SET PASSWORD setting in the LOCK menu, then enter the following master password “8899”. The master password clears your previous password and allows you to enter a new password.

There is a problem in PC mode

The signal is out of range (invalid format)

Vertical bar or stripe on background & Horizontal Noise & Incorrect position

Screen color is unstable or shows a single color

• Adjust the resolution, horizontal frequency, or vertical frequency.

• Use Auto congures or adjust clock, phase, or H/V position.

• Check the signal cable.

• Reinstall the PC video card.

If the WIFI connection fails or APP has connection issue, please check the following troubleshooting questions.

• Check signal strength for WIFI connection, the TV may be too far away from WIFI router.

• Check "authentication" setting.

WIFI connection fails

Problems with video streaming

Netix has connection issue • Try deactivating Netix.

Can't use Vudu and Pandora

• Make sure password is entered with correct upper or lower case letters.

• Check if TV is connected correctly.

• Try powering o󰀨 and unplugging TV to reset TV.

• Try resetting the WIFI router, and also check for interference or WIFI channel problems.

• Check if internet connection is fast enough for streaming HD or 4K videos.

• Vudu is only available in US and Pandora only avaliable in limited countries.

Maintaining

• Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you.

• Storage temperatures are 32° to 122°F(0° to 50°C).

• Working temperatures are 32° to 95°F(0° to 35°C).

• Do not place your TV in direct sunlight or near a heat source.

• Always connect your television to a power outlet with protective ground connection.

• Minimum 5cm distances around the apparatus for su󰀩cient ventilation.

• The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc.

• No naked ame sources,such as lighted candles,should be placed on the apparatus.

• Attention should be drawn to the environmental aspects of battery disposal.

SPECIFICATION

Panel Size 42.5 inch diagonally Display Type LED Panel Technology TFT Panel 60 Hz Vs. 120 Hz 60 Hz Display Resolution 3840 x 2160 HDMI Support 3840 x 2160 60Hz Aspect Ratio 16:9 Dynamic Contrast Ratio-Panel 3200~4000:1 Response Time (G To G) 8 ms Lamp Life (Typ. Hours) 30,000 hours Horizontal Viewing Angle (At CR>10) 178 Vertical Viewing Angle (At CR>10) 178 Wall-mount(LxW-mm) 200*100 VESA(mm)

Model Name: AVGO NP8KX Responsible Party：US contact information Distributed by Bluestem Brands Inc., 7075 Flying Cloud Drive,Eden Prairie, MN 55344 Tel: 1-800-208-2500

(Monday-Friday 8:00am-8:00pm Central time)

OTT APP SERVICE

If you want to know about these APP information or get more service. Please refer to following content.

• Netix

You can call the following telephone for more help: 866-579-7172 If your matter is regarding customer service, please refer to https://contactus.netix.com/help for

alternative contact information.

• YouTube

You can browse the following website for more help: https://productforums.google.com/forum/#!categories/youtube/smart-tvs

• VUDU

You can call the following telephone for more help: 888-554-8838

• Pandora

You can send E-mail to Pandora for more help: pandora-support@pandora.com

Shenyang Tongfang Multimedia Technology NP8KX User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual