Shenyang Tongfang Multimedia Technology ELSW3917B User Manual

Digital LED TV

Please refer to the actual product

INSTRUCTION MANUAL

Please read all the instructions carefully before using this TV,

and keep the manual for future reference.

CONTENTS

Important Safety Instructions 2

Additional Safety Information 3

Preparations 4

What's Included 4
Front /Rear View 5
Rear View 5
Wall Mounting 6
Remote Control 7

Connecting External Devices 8

Customizing TV Settings 9

Turning On/Off Your TV 9
Initial Setup 9
Source 11
Channel Selection 11
Volume Adjustment 11
Streaming 12
Media 13
Viewing Photos 13
Listening To Music 14
Watching Videos 14
TV Settings 15
General 16
Picture Settings 17
Audio Settings 18
Network Settings 18
Channel Settings 20
Time Settings 20
Lock Settings 21
APP Settings 22
Parental Control 23

Troubleshooting 25

FCC Notes 28

OTT APP Service 29

1

IMPORTANT SAFETY INSTRUCTIONS

• Read these instructions

– All the safety
and operating instructions should be read
before this product is operated.

• Keep these instructions

– The safety
and operating instructions should be
retained for future reference.

• Heed all warnings

– All warnings on
the appliance and in the operating
instructions should be adhered to.

• Follow all instructions

– All operating

and use instructions should be followed.

• Do not use this apparatus near wate

– The appliance should not be used near
water or moisture – for example, in a wet
basement or near a swimming pool, and
the like.

• Clean only with dry cloth.

• Do not

block any ventilation openings.
Install in accordance with the
manufacturer’s instructions.

• Do not

install near any heat sources such

as radiators, heat registers, stoves, or

other apparatus (including ampliers) that

produce heat.

• Do not

defeat the safety purpose of
the polarized or grounding-type plug. A
polarized plug has two blades with one
wider than the other. A grounding-type
plug has two blades and a third grounding
prong. The wide blade or the third
prong are provided for your safety. If the

provided plug does not t into your outlet,

consult an electrician for replacement of
the obsolete outlet.

• Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.

• Only use attachments/accessories

specied by the manufacturer.

• Use only with the cart, stand, tripod,
bracket, or table specified by the
manufacturer, or sold with the apparatus.
When a cart is used, use caution when
moving the cart/apparatus combination to
avoid injury from tip-over.

• Refer all servicing to qualified service
personnel. Servicing is required when
the apparatus has been damaged in any
way, such as the power-supply cord or
plug is damaged, liquid has been spilled
or objects have fallen into the apparatus,
the apparatus has been exposed to rain
or moisture, does not operate normally, or
has been dropped.

• Please keep the unit in a well-ventilated
environment.

WARNING:

r

To reduce the risk of re or electric

shock, do not expose this apparatus to rain
or moisture. The apparatus should not be
exposed to dripping or splashing. Objects

lled with liquids, such as vases should not be

placed on apparatus.

WARNING:

The batteries shall not be exposed

to excessive heat such as sunshine, re or the

like.

WARNING:

The main plug is used as
disconnect device, the disconnect device shall
remain readily operable.

WARNING:

To reduce the risk of electric

shock, do not remove cover (or back) as there

are no user-serviceable parts inside. Refer

servicing to qualied personnel.

RISQUE DE CHOC ELECTRIQUE NE

PAS OUVRIR

This lightning flash with arrowhead
symbol within an equilateral triangle

the presence of non-insulated “dangerous voltage”
within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric
shock.

important operating and maintenance instructions in
the literature accompanying the appliance.

that it does not require a safety connection to
electrical earth.

is intended to alert the user to

The exclamation point within an
equilateral triangle is intended to
alert the user to the presence of

This equipment is a Class II or double
insulated electrical appliance. It
has been designed in such a way

• Unplug this apparatus during lightning
storms or when unused for long periods
of time.

2

ADDITIONAL SAFETY INFORMATION

To ensure reliable and safe operation of this equipment, please read carefully all the
instructions in this user guide, especially the safety information below.

Electrical Safety

• The TV set should only be connected to a main power supply with voltage that
matches the label at the rear of the product.

• To prevent overload, do not share the same power supply socket with too many other
electronic components.

• Do not place any connecting wires where they may be stepped on or tripped over.

• Do not place heavy items on them, which may damage the leads.

• Hold the main plug, not the wires, when removing from a socket.

• During a thunderstorm, or when not using the television for extended period of time,
turn off the power switch on the back of the television.

• Do not allow water or moisture to enter the TV or power adapter. Do NOT use in wet,
moist areas, such as bathrooms, steamy kitchens or near swimming pools.

• Pull the plug out immediately, and seek professional help if the main plug or cable
is damaged, liquid is spilt onto the set, if accidentally exposed to water or moisture,
if anything accidentally penetrates the ventilation slots or if the set does not work
normally.

• Do not remove the safety covers. There are no user serviceable parts inside. Trying
to service the unit yourself is dangerous and may invalidate the product’s warranty.

Qualied personnel must only service this apparatus.

• To avoid battery leakage, remove exhausted batteries from the remote control, or
when not using for long period.

• Do not break open or throw exhausted batteries on a re.

• Do not mix old and new batteries.

• Do not mix Alkaline,Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium) or

(Nickel Metal Hydride) batteries.

Physical Safety

• Do not block ventilation slots in the back cover. You may place the TV in a cabinet,

but ensure at least 5cm (2'') clearance all around.

• Do not tap or shake the TV screen, or you may damage the internal circuits. Take
good care of the remote control.

• To clean the TV use a soft dry cloth. Do not use solvents or petroleum based uids.

• Do not install near any heat sources such as radiators, heat registers, stoves or other

apparatus (including ampliers) that produce heat.

• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong, the wide blade, or the third prong is provided for

your safety. If the provided plug does not t into your outlet, consult an electrician for

replacement of the obsolete outlet.

• Protect the power cord from being walked on or pinched particularly at plugs.

• Unplug the apparatus during lightning storms or when unused for long periods.

• Refer all servicing to a qualied service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled, or objects have fallen into the apparatus, has been
exposed to rain or moisture, does not operate normally, or has been dropped.

• Please always connect your television to a power outlet with protective groud
connection.

3

PREPARATIONS

What is Included?

TV Set

Digital LED TV

Please refer to the actual product

INSTRUCTION MANUAL

Please read all the instructions carefully before using this TV,

and keep the manual for future reference.

Remote Control with Batteries

QUICK START GUIDE

User Manual Quick Start Guide

4

PREPARATIONS

Front /Rear View

•
Switch the TV between On / Standby mode.

• SOURCE

Press to select among different input signal sources.

• MENU

Display the OSD (on screen display) menu.

• CH

Press to select a channel.

• VOL +/-

Press to adjust the volume.

• LED

The LED light indicates when the TV is activated.

• IR

Infrared Receiver.

5

PREPARATIONS

Rear View

Headphone Output

HDMI Input

Antenna Input(75Ω VHF/UHF)

Optical Output

USB Input

AV/Component Input

VGA Input/PC Audio Input

Wall Mounting

Never place a television set in an unstable location. A television set may fall, causing serious
personal injury or death. Many injuries, particularly to children, can be avoided by taking
simple precautions such as:

- Using cabinets or stands recommended by the manufacturer of the television set.

- Ensuring the television set is not overhanging the edge of the supporting furniture.

- Not placing the television set on tall furniture(for example, cupboards or bookcases)

without anchoring both the furniture and the television set to a suitable support.

- Not placing the television set on cloth or other materials that may be located between the
television set and supporting furniture.

- Educating children about the dangers of climbing on furniture to reach the television
set or its controls.If your existing television set is being retained and relocated, the same
considerations as above should be applied.

WARNING

Your new TV is heavy, please consult with professional wall
mount installer to perform this installation.

6

PREPARATIONS

Remote Control

1. :

Switch the TV between On and Standby

mode.

2. :

Mute and restore TV sound.

3. 0~9:

Select a program.(ATV/DTV mode)

4. :

Enter multiple program channel number

such as 2-1.

5. :

Return to the previous viewing

channel.

6. APP:

7. MENU:

8. SOURCE:

signal sources:TV/AV/COMPONENT/HDMI1/
HDMI2/HDMI3/VGA/USB.

9. :

screen display menus and adjust the system
settings to your preference.

10. OK:

11. RETURN:

12. EXIT:

13. ASPECT:

settings:standard/wide/wide zoom/zoom/Just Scan

(HDMI)/Dot by Dot(VGA).

14. VOL+/-:

15. CH :

16. REPEAT:

mode.

17. :

18. :

19. :

20. :

chapter/track/photo.

21. :

track/photo.

22. FREEZE:

23. :

24. ADD/ERASE:

25. FAV:

26. INFO:

such as the current channel and input source.

27. MTS:

channels:STEREO/MONO/SAP.

28. CC:

Mute.

29. V-CHIP:

30. P.MODE:

user/standard.

31. S.MODE:

movie/user.

32. CH.LIST:

Press to select the desired APP.

Display the main menu.

Select among the different input

Allows you to navigate the on

Conrm the selection.

Return to previous menu.

Exit the on screen display menu.

Select the aspect ratio.

Adjust the volume.

Select the channel.

Press repeatedly to select the repeat

Start playback or pause.
Reverse playback rapidly.
Advance playback rapidly.

Skip to the beginning of the previous

Skip to the beginning of the next chapter/

Freeze the picture.

Stop the playback.

Add or delete Favorite channels.

Display the favorite channel list.

Display the present screen information

Switch among different audio

Closed Caption selection:ON/OFF/CC On

Set up parental control.

Select picture mode:dynamic/movie/

Select sound mode:standard/music/

Display program list.

7

CONNECTING EXTERNAL DEVICES

8

CUSTOMIZING TV SETTINGS

Turning On/Off Your TV

• Connect the power cord to the power socket after you have completed all the
physical connections. At this stage, the TV will enter Standby Mode and the red
LED indicator will illuminate.

• In Standby Mode, press the button on the main unit or on the remote control to
turn the TV on. The red LED indicator will turn blue.

POWER

The
switch the TV into standby. To completely turn off the TV, please disconnect
the power cord from the power socket.

Initial Setup

button on the main unit or on the remote control can only

• The rst time you turn the TV on, it will go into
the Setup Wizard. Press the
to highlight and select your desired mode and
press OK to conrm.

Arrow

buttons

9

CUSTOMIZING TV SETTINGS

Initial Setup

Home Mode :The picture mode will be Standard if you
select this mode.

Retail Mode:Select Dynamic Mode if you would like
your picture to be brighter. At times this mode may use
more energy to operate the Volume/Sound Mode and
Picture Mode.

The SLEEP-MODE power consumption should be less
than 0.5W.

• Follow the next screens. Use the arrow keys on
the remote control and then press OK button to

customize your TV channel conguration.

• After the channel scan, your TV channels will be set
up.

10

5

CUSTOMIZING TV SETTINGS

Source

SOURCE

TV

AV

COMPONENT

HDMI 1

HDMI 2

HDMI 3

VGA

USB

Channel Selection

• Press the

CH /CH

to select the channel.

• Press the

0-9

buttons on the remote control to select the channel directly.

• Press

SOURCE

the main unit to display the source menu, then

Arrow

use the
different input sources: TV/AV/COMPONENT/
HDMI1/HDMI2/HDMI3/VGA/USB, then use the

Arrow

buttons to highlight the desired source

and press OK to conrm.

on the remote control or on

buttons to cycle among the

buttons on the main unit or on the remote control repeatedly

Press "4", and then press OK button to select channel 4.
Press "4" and "5", and then press OK button to select channel 45.
Press "1", "2" and "3", and then press OK button to select channel 123.

Volume Adjustment

• Press the

VOL+/-

buttons on the main unit or on the remote control to adjust the

volume.

• If you wish to switch the sound off, press the
button to resume the sound.

MUTE

button again or the

VOL+

11

CUSTOMIZING TV SETTINGS

Streaming

• Press

MENU

button on the main unit or on the remote to display the main
interface. Then use the Arrow buttons to select
enter. Use the
view. Or press the hotkey on the remote control to enter the desired APP directly.
For full listing of available Apps, please visit elementelectronics.com.

NETFLIX

YouTube

VUDU

Pandora

Toon goggles

AccuWeather

Arrow

buttons to select the desired APP and press OK button to

Enjoys TV shows & movies streamed instantly over the
Internet.

YouTube your way on the best screen in your house.
Discover, watch and collect the latest movies and

TV shows in high quality 1080p. Free to sign up. No
subscriptions, late fees or commitments.

Free personalized radio that offers effortless and
endless music enjoyment and discovery. Just start with
the name of one of your favorite artists, songs, genres
or composers and Pandora will do the rest. It’s easy to
create personalized stations that play only music you’ll
love.

A subscription video on-demand platform that offers
animated, fun and educational cartoons, engaging
games and songs from all over the world and in many
different languages to children.

Displays the current weather conditions and the
temperature anywhere in the world in centigrade or
Fahrenheit.

STREAMING

and press OK to

12

CUSTOMIZING TV SETTINGS

Media

• Press
highlight

MENU

button to display the main interface, then use the

MY MEDIA

and press OK to conrm. Select among Photos, Music and

Arrow

buttons to

Video to view what you like.

Note:

Portable drives should be inserted before entering

MY MEDIA

menu.

Viewing Photos

• Use

• After entering the picture file, use

Arrow

the

to conrm the inserted drive, press OK to enter. After entering

to select the picture le and press OK to enter.

buttons

then press the to display. When the picture is playing, the picture Function Bar will be
displayed. Use

buttons

the

to highlight the

Arrow

buttons

PHOTOS

Arrow

the

to select the desired function available on the bar.

option and press OK, then it will jump

buttons

PHOTOS

to select the desired picture,

, use

the

Arrow

13

CUSTOMIZING TV SETTINGS

Listening To Music

Arrow

MUSIC

option and press OK, then it will jump

to select the desired music, then press

buttons

MUSIC

, use

the

Arrow

• Use
to confirm the inserted drive, press OK to enter. After entering

buttons

• After entering the audio le, use
the to display. When the music is playing, the music Function Bar will be displayed. Use

the

Arrow

the

to select the audio le and press OK to enter.

Arrow

buttons

buttons

to highlight the

the

to select the desired function available on the bar.

Watching Videos

• Use

to conrm the inserted drive, press OK to enter. After entering

buttons

Arrow

the

to select the video le and press OK to enter.

buttons

to highlight the

VIDEOS

option and press OK, then it will jump

VIDEOS

, use

the

Arrow

• After entering the video le, use
the to display. When the video is playing, the video function bar will be displayed. Use

Arrow

buttons

to select the desired function available on the bar.

the

Arrow

to select the desire video, then press

buttons

14

the

CUSTOMIZING TV SETTINGS

TV Settings

• Press the
main interface. Then use the

OK

and select the desired one to enter.

MENU

button on the main unit or on the remote control to display the

to enter. Then use the

Arrow

Arrow

buttons to highlight

buttons to cycle among the following options

TV Settings

and press

15

CUSTOMIZING TV SETTINGS

General

• Press

MENU

to display the main interface, then

use the

Arrow

buttons to highlight

and press OK to conrm. Use the

TV Settings

Arrow

buttons

to cycle among different options and select

General

MENU LANGUAGE

TRANSPARENCY

ZOOM MODE

VGA SETTINGS

CLOSED CAPTION

RESTORE DEFAULT

to enter and adjust each option setting.

Select the menu language among
English, Français or Español. The
default on-screen menu language is
English.

Select to turn On/Off transparency
function.

Select zoom mode:
Wide/Wide Zoom/Zoom/Auto/

Standard/Just Scan(at HDMI mode)/
Dot by Dot(at VGA mode).

Note: With a different input source,
the zoom mode options may differ.

Adjust advanced option’s setting:

H-POS, V-POS, Clock, Phase or
Auto. (only available in VGA mode)

CC mode On/Off/CC on Mute.

Basic
Selection

Advanced
Selection

Option

Restore the TV to factory default
settings.

CC1, CC2, CC3,
CC4, Text1, Text2,
Text3, Text4.

Service1/Service2.../
Service6.

Mode, Font Style,
Font Size, Font Edge
Style, Font Edge
Color, FG_ Color,
BG_ Color, FG_
Opacity, BG_Opacity.

16

CUSTOMIZING TV SETTINGS

Picture Settings

• Press

MENU

to display the main interface, then

use the

Arrow

buttons to highlight

and press OK to conrm. Use the

TV Settings

Arrow

buttons

to cycle among different options and select

Picture

PICTURE MODE

BLUE SCREEN

BRIGHTNESS

CONTRAST

COLOR Control the color intensity.

SHARPNESS

TINT

COLOR
TEMPERATURE

ADVANCED
OPTION

to enter and adjust each option setting.

Cycle among picture modes:

Dynamic/Standard/Movie/User.

Alternative: Press P.MODE button on

remote control to set the picture mode
directly.

Allow the blue background to turn
On/Off during weak or no signal
conditions.

Increase or decrease the amount of
white in the picture.

Adjust the difference between light

and dark levels in the pictures.

Adjust crispness level in edges
between light and dark areas of the

picture.

Adjust the balance between red and
green levels.

Cycle among color temperatures:
Normal/Warm/Cool.

Set the following options:
Noise Reduction: Reduce the noise
level of the connected device: Off/
Weak/Middle/Strong.
DLC: On/Off.

17

CUSTOMIZING TV SETTINGS

Audio Settings

Network Settings

• Press

MENU

to display the main interface, then

use the

Arrow

buttons to highlight

and press OK to conrm. Use the

TV Settings

Arrow

to cycle among different options and select
to enter and adjust each option setting.

Allow the selection of an audio-

SOUND MODE

BASS

TREBLE

BALANCE

DIGITAL AUDIO
OUTPUT

SURROUND
SOUND

AUTO VOLUME

AUDIO
LANGUAGE

enhancement technique: Standard/

Music/Movie/User.
Control the relative intensity of lower-

pitched sounds.

Control the relative intensity of higher-

pitched sounds.

Adjust the relative volume of the
speaker in a multiple speaker system.

Select the digital audio output mode
between PCM/RAW.

Turn On/Off to provide an enhanced
listening experience.

Turn On/Off to automatically control
volume levels.

Select audio language among: English,
French, Spanish.

buttons

Audio

18

• Press MENU to display the main interface, use
the Arrow buttons to highlight TV SETTINGS and

press OK to conrm. Then Use the Arrow buttons

to select NETWORK to enter and adjust each
option setting.

Select Lan and Wireless network, then

NETWORK
TYPE

MY NETWORK

IP ADDRESS

connect the TV to the wired network or
search the wireless network through

searching available Wi.

Display the current network which you
connect to.

Display the current IP information.

CUSTOMIZING TV SETTINGS

• Use the Arrow buttons to highlight
press OK to search available SSID. Then use

Arrow

the
press OK to enter.

• Use the
password. Then select

to connect the Wi network.

• When you rst connect your Element TV to the
Network, a setup menu will pop up. You will need

to conrm and hit next to enable the interactive

TV menu. Then use the arrow buttons to select
enable/disable the interactive TV. Then press OK

button to conrm.

• You will now have an interactive TV menu, use
the Up arrow on the remote control to get the
most of the show you are watching.

buttons to select the desired one and

Arrow

buttons to enter the correct

CONNECT

WIFI

and press

and

OK

19

CUSTOMIZING TV SETTINGS

Channel Settings

Time Settings

• Press

MENU

to display the main interface, then
use the
Use the

Arrow

buttons to highlight

Arrow

buttons to cycle among different

options and select

Channel

TV Settings

to enter and adjust

each option setting.

AIR/CABLE

AUTO SCAN

FAVORITE

SHOW/HIDE
CHANNEL
NUMBER

CHANNEL
LABEL
SIGNAL
INFORMATION

Select antenna between Air and
Cable.

Select the Auto Scan feature to scan
your available Air and cable channels.

Set the selected channel as a favorite
channel.

Show/Hide the selected channel.

Display the current channel number.

Display the current channel label.

Display the information of current
signal.

• Press MENU to display the main interface, then
use the

Arrow

buttons to highlight
and press OK to conrm. Use the
to cycle among different options and select

TV Settings

Arrow

buttons

Time

to enter and adjust each option setting.

.

20

SLEEP TIMER

OSD TIMER

TIME ZONE

DAYLIGHT
SAVING TIME

Select a period of time after which the TV
automatically switches to standby mode:
Off/5/10/…/180/240 min.
Alternative: You may press the SLEEP
button repeatedly to select the number of
minutes directly.

Set the OSD timer:
Off/15s/30s/60s/120s/240s.

Select a Time Zone:

Pacic/Alaska/Hawaii/Newfoundland/

Atlantic/Eastern/Central/Mountain.

Select to turn daylight saving time On/Off.

CUSTOMIZING TV SETTINGS

Lock Settings

use the
Use the

MENU

Arrow

Arrow

• Press

options and select
option setting.

Note:

the default password is “0000”.

CHANGE
PASSWORD

SYSTEM LOCK

USA

CANADA

RRT SETTING
RESET RRT
CLEAR LOCK

to display the main interface, then

buttons to highlight

TV Settings

buttons to cycle among different

Lock

to enter and adjust each

0-9

Use

buttons to input the old
password and then input the new 4-digit
password. Re-enter new password for

conrmation.

Select to turn On/Off system lock. The
following options (USA, Canada, RRT

Setting and Reset RRT) will only be

accessible when you turn the system
lock on.

TV

MPAA

Canada
English

Canada
French

Set Rating Region Table.
Select to reset the RRT setting.
Clear all lock settings.

TV RATING: Press OK
button to lock or unlock TV
rating.

Select MPAA rating : N/A,G,
PG, PG-13, R, NC-17,or X.

Select MPAA rating for
English-speaking Canada
: E, C, C8+, G, PG, 14+,
18+.

Select MPAA rating for
Quebec Canada : E, G, 8
ans+, 13 ans+, 16 ans+, 18
ans+.

.

21

CUSTOMIZING TV SETTINGS

APP Settings

• Press

MENU

then use

Arrows

App Settings

select
option setting.

DEACTIVATE
APP

DEACTIVATE
APP

INTERACTIVE
TV SETTINGS

ESN

to display the main interface,

Arrows

to highlight

TV Settings

. Use

to cycle among different options and

to enter and adjust each

Deactivate Netix and clear the account

information.
Deactivate Vudu and clear the account

information.
To enter the Muse and enjoy the

different programs and shows in the
Samba TV .

Electronic Serial Number.

22

CUSTOMIZING TV SETTINGS

Parental Control

Press the

the
appearing on the TV. Parental Control offers the user a wide variety of options and settings
that restrict or "block'' the programming that can appear on the TV. Parental Control allows
the user the capability of defining which program rating they consider acceptable to the
younger more sensitive viewer. It can be preset and turned either on or off by the user

who species the secret 4-number code, the password. The number of hours blocked are

specified. General audiences and children blocks should be both programmed into the

TV's memory. Viewer ratings are specied for both TV and the motion picture Industry; both

rating systems should be used, for complete coverage. The ratings are based on the ages
of children.

MENU

button on the main unit or on the remote control and then press the

buttons to select

LOCK

menu. If used, this option feature can "block'' undesirable programming from

LOCK

menu. Use the

0-9

buttons to input 4-digit password to enter

Overview

To ensure complete coverage for all TV programs, (movies and regular TV shows) choose

a rating for MPAA, from the selections below,as well as ratings from the TV Parental
Guidelines Rating Systems below, using the Age Block option for General Audiences, and
for children. In addition to those, you may wish to add additional restrictions from the content
block menu, and submenus examples below.

Things to Consider before Setting up Parental Control

Determine which rating you consider acceptable to the viewer. (For example,if you choose

TV-PG, more restrictive ratings will be automatically blocked; the viewer will not be able to
see: TV-PG,TV-14,or TV-MA rated programming.) Do you want to block the auxiliary video

source entirely? (Blocks the signal sent by the equipment, such as VCR, connected to the

TV Audio/VIdeo Input Jacks) Or leave unblocked, then choose allowable ratings. Block

program "Content" based on individual parameters such as: Strong Dialog, Bad Language,

Sex Scenes,Violence Scenes, or Fantasy. Violent Scenes; in Content Blk option. Select a

secret password, in the Set Password option, using the numbers keys on the remote control.
Do not forget the password, it is the only way you can access the Parental Control menu
and change rating selections, or turn Parental Control off.Do you want the Parental Control
to be active at all times? If not, you can turn it on or off with the Lock On/Off option.

• You can set different Parental Control viewing restrictions for general audiences and for
children, both can be active at the same time.

• Simply specifying one content block such as Sex Scenes, will not automatically restrict
the programming that appears from the video sources.

• Even If you choose to leave the AUX Inputs unblocked, the ratings you specify will
automatically restrict the programming that appears from the video sources.

• You can not disable Parental Control by disconnecting the TV from power. Block hours will

be automatically reset to the original block time setting specied if power is disconnected.

23

CUSTOMIZING TV SETTINGS

Motion Picture Association of America (MPAA) Rating System

Grade Meaning

G

PG

PG-13

R

NC-17

X
No Rating

General Audiences Content not offensive to most viewers.
Parental Guidance

Suggested

Parents Strongly
Cautioned

Restricted

No children under
age 17

Hard Core Films Same as NC-17 rating.
No Rating MPAA Not Rated

Content is such that parents may not want
their children to view the program.

Program is inappropriate for pre-teens, with a
greater degree of offensive material suggested
than a PG rated program.

Not for children under 17, strong element of
sex and/or violence.

Not for children under 17 under any
circumstances. Strong sexual content.

TV Parental Guideline Rating System

Grade Meaning

TV-Y

TV-Y7

TV-G

TV-PG

TV-14

TV-MA

Canadian Rating:

• Canadian English is used throughout all English-speaking Canada (C, C8+,G, PG,14+, 18+).

• Canadian French is used in Quebec (G,8 ans+, 13 ans+,16 ans+, 18 ans+).

All Children Content not offensive to most viewers.
Directed to Older

Children

General Audience

Parental Guidance
Suggested

Parents Strongly
Cautioned

Mature Audience
Only

The V-Chip will automatically block certain categories that are "more
restrictive".If you block TV-Y category,then TV-Y7 will be automatically
blocked. Similarly,if you block TV-G category, then allthe categories in the

"young adult" will be blocked (TV-G, TV-PG,TV-14,and TV-MA).

Considered suitable for children over 7, may
contain fantasy violence scenes.

Considered suitable for all audience; children

may watch unattended.
Suggested unsuitable for younger children,

may contain suggestive language, bad
language, sex and violence scenes.

unsuitable for children under 14, may contain
strong language, bad language, sex and
violence scenes.

Adults only, may contain strong language, bad
language, sex and violence scenes.

24

TROUBLESHOOTING

If your TV does not operate normally or cannot be turned on, please check
the following troubleshooting questions. Remember also to check any other
connected electronic device, such as DVD or blu-ray player to pinpoint the
problem. If the TV still fails to operate normally, please contact technical support

(Refer to Warraty page).

SYMPTOM POSSIBLE CAUSE REMEDY

Dead. No LED lit No power to the TV.

Dead. No LED lit red Set in standby mode.

No signal.

Blue screen

Noisy, snowy, ghosting

picture (TV)

No sound

PASSWORD

Lost password

Incorrect
source selected.

Poor antenna signal.

Sound "Mute". • Turn sound "Mute" off.
Volume set too low. • Check volume settings.
External leads

not connected "if used".

Select the SET Password setting in the LOCK menu, then
enter the following master password “8899”. The master
password clears your previous password and allows you to
enter a new password.

• Check all connections to the
TV's AC socket.

• Press either the Power button
or the Standby button on the
remote control.

• Press the SOURCE button to
select the correct source.

• If using an indoor antenna, try
adjusting the antenna position.
Check antenna connections.

• Check that all external leads
are connected properly.

25

TROUBLESHOOTING

Before contacting the service technician, perform the following simple checks. If
any problem still persists, unplug the LED TV and call for assistance.

PROBLEM POSSIBLE SOLUTIONS

• Check that the main plug has been connected to a
wall outlet.

No sound and picture

Red LED indicator lights

Normal picture but no sound

The remote control does not
work

Power suddenly turns off

Picture appears slowly after
switching on

Poor color or picture

Horizontal/vertical bars or
picture shaking

Blue screen • Press the SOURCE button to select correct source.

Poor reception on
some channels

Lines or streaks in pictures

No output from one of the
speakers

• Check that you have pressed the POWER on the
front of the TV set.

• Check the picture contrast and the brightness
setting.

• Set in standby mode. Press either the Power button
or the Standby button on the remote control.

• Check the volume.

• Sound muted? Press the MUTE button.

• Try another channel, the problem may be with the
broadcast.

• Are the audio cables installed properly?

• Check to see if there are any objects between the
TV and remote control causing obstruction.

• Are batteries installed with correct polarity (+/-)?

• Correct remote operating mode set: TV, VCR, etc?

• Install new batteries.

• Is the sleep timer set?

• Check the power connection, power may be
interrupted.

• No broadcast on the station tuned.

• This is normal, the image is muted during the product
start up process. Please contact a service provider if
the picture has not appeared after 5 minutes.

• Adjust the color in Menu option.

• Keep a sufcient distance between the product and
the VCR.

• Try another channel, the problem may be with the
broadcast.

• Are the VIDEO cables installed properly?

• Activate any function to restore the brightness of the
picture.

• Check for local interference, such as an electrical
appliance or power tool.

• Station or cable experiencing problems. Tune to
another station.

• Station signal is weak, reorient antenna for better
reception.

• Check for sources of possible interference.

• Check the antenna (change the direction of the

antenna).

• Adjust balance in the Menu option.

26

TROUBLESHOOTING

Note: When there is a problem in VGA mode ( only when VGA mode is applied).

PROBLEM POSSIBLE SOLUTIONS

• Adjust resolution, horizontal or vertical

The signal is out of range

Vertical bar or strip on the
background, horizontal noise
and incorrect position

Screen color is unstable or is a
single color

Maintenance

Early malfunction can be prevented. Careful and regular cleaning can extend
the amount of time you will have with your new TV. Be sure to turn the power off
and unplug the power cord before you begin any cleaning.
Do not use your TV in areas that are too hot or too cold, because the cabinet
may warp or the screen may malfunction. Your TV works best in temperatures
that are comfortable to you.

Storage temperatures are 32° to 122°F(0° to 50°C).
Working temperatures are 32° to 95°F(0° to 35°C).

Do not place your TV in direct sunlight or near a heat source.

-minimum 5cm distances around the apparatus for sufcient ventilation

-the ventilation should not be impeded by covering the ventilation openings with

items, such as newspapers, table-cloths, curtains, etc.;

-no naked flame sources, such as lighted candles, should be placed on the

apparatus;

-attention should be drawn to the environmental aspects of battery disposal.

frequency.

• Check whether the signal cable is connected or
loose.

• Check the input source.

• Set the auto congure or adjust clock, phase, or
H/V position.

• Check the signal cable.

• Reinstall the PC video card.

;

Clean the screen

A great tip to dust off your screen: wet a soft cloth in a mixture of lukewarm
water and a little fabric softener or dish washing detergent. Wring the cloth until
it’s almost dry, and then use to wipe the screen.
Make sure the excess water is off the screen, then let air-dry before you turn on
the TV.

Cleaning the cabinet

To remove dirt or dust, wipe the cabinet with a soft, dry, line-free cloth. Please
be sure not to use a wet cloth.

27

FCC NOTES

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:

(1)This device may not cause harmful interference, and
(2)This device must accept any interference received, including interference that may cause undesired

operation.

Changes or modications not expressly approved by the party responsible for compliance could void

the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.

For customer support: 1-888-338-5666

Please send all correspondence to:
Element TV Company, LP. Customer Service
15930 Valley Blvd., City of Industry, CA 91744
[e-mail]

28

OTT APP SERVICE

OTT APP SERVICE

If you want to know about these APP information or get more service. Please refer to following
content.

• Netix

You can call the following telephone for more help: 866-579-7172
If your matter is regarding customer service, please refer to https://contactus.netix.com/help for

alternative contact information.

• YouTube

You can browse the following website for more help:
https://productforums.google.com/forum/#!categories/youtube/smart-tvs

• VUDU

You can call the following telephone for more help: 888-554-8838

• TG

You can call the following telephone for more help: 888-874-5411

• Pandora

You can send E-mail to Pandora for more help: [e-mail]

• AccuWeather

You can send E-mail to AccuWeather for more help: [e-mail]

29

This product contains electrical or electronic materials. The presence of these materials may, if
not disposed of properly, have potential adverse effects on the environment and human health.
Presence of this label on the product means it should not be disposed of as unsorted waste
and must be collected separately. As a consumer, you are responsible for ensuring that this
product is disposed of properly.

P/NO.:XXX-XXX-ELEM