Shaw SAC-00-094 User Manual

DUAL SATELLITE

INSTALLATION MANUAL

SAC-00-094

Welcome to Shaw Direct

Thank you for choosing Shaw Direct. We’re confident
you’ll enjoy all that Shaw Direct has to offer. Follow the
steps outlined in this manual to correctly install your
system, and soon you’ll be ready for the ultimate
television experience. Before you begin with your
installation, we’d like you to take a minute and get to
know us, and get to know what we offer our valued
customers.

Shaw Direct provides Canada’s Best Television
Experience, with over 470 channels and growing, we
provide our customers with customized channel options
to suit even the most discerning customers viewing
needs.

We also provide 24/7/365 award winning customer
support in case you have any questions regarding your
Shaw Direct system or account.

Take a tour of our website at SHAWDIRECT.CA, and see
for yourself how we provide Canada's Best Television
Experience! Here's what you'll find:

• Customize your Channel Listings

• Check Out the Hottest Pay Per View Movies and Events

• Built-in Surge Protection

• Eliminates the Cost and Challenge of Hard-Wiring a New
Phone Jack

• Also Works with Other Devices such as Computers,
Phones, and Faxes

Welcome to the Shaw Direct family! Tune into Channel
299 and 402 for Shaw Direct TV to find out more about
our promotions, technical tips, movie/sports highlights,
and special offers exclusive to Shaw Direct customers.
Sports fans should know that we also use these channels
to show you exclusive local sporting event coverage you
won't see anywhere else.

We also offer specialized accessories to enhance your
Shaw Direct viewing experience, such as:

The Phonex Easy Jack

Turn any electrical outlet in your home into a phone jack,
and connect your receiver to order Pay Per View movies
and events. Avoid messy cables and phone cords across
the floor, and ensure you keep a continuous phone
connection to your receiver. It's easy secure and reliable!

Features Include:

• Caller ID/Call Waiting Compatible

SAC-00-094

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1. Getting Started

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Spacer Sleeve
(Feed Support Arm Mounting)

1 Supplied

1/4"x 1-1/2" Long Hex Head Bolt
(Feed Support Arm Mounting)

1 Supplied

1/4" x 1/2" Carriage Head Bolt

2 Supplied (Mast Adjusting Bolts)

1/4" x 1-3/4" Long Carriage Head Bolt
(Antenna Mounting Bolt - Painted Head)

2 Supplied

1/4" Whiz Nut (Hex Head)

5 Supplied

1/4" Flat Washer

3 Supplied

1/4" External Tooth Wa sher

2 Supplied

Hex Head Hi/Lo Screw

2 Supplied

Hardware

This Shaw Direct Installation Manual provides all the
information you require to install your system. The
instructions are fairly simple, providing step-by-step
instruction for system installation. However, it will
require skills in construction, wiring and assembly to
correctly complete the installation.

Important: We also recommend against installing the
satellite dish on your roof, unless absolutely
necessary. If you do choose to mount the dish on the
roof, we strongly recommend consulting with a
building or construction expert before installation.

Quad LNB

Elliptical Dish

IMPORTANT: Read this manual thoroughly before
beginning installation.

WARNING: All satellite dish systems must be
properly grounded, particularly if the dish is close to
or above the roof line. Improper grounding can result
in damage or serious personal injury. National,
provincial and local electrical codes may require you
to ground the dish directly and to insert a grounding
block in the coaxial cables running from the dish to
the receiver inside the building. Before beginning
installation, carefully read the section on grounding
the dish (see section 11).

This installation requires you to:

• Use hand tools such as a hand drill

• Determine whether water pipes, electrical wiring or
gas lines are close to the installation area

• Route coaxial cable through walls and
under floors

• Use a compass, protractor and carpenter’s level

• Use a ladder to climb structures

• Know your local, provincial and national grounding codes

If you feel you do not have the experience to perform
these tasks, contact Shaw Direct at 1.888.554.7827 for
assistance.

You’ll need the following tools:

• #1 Philips Screwdriver

• 7/16 Hex Wrench, open or combination end

• Electric Drill and Bits

• Carpenter’s Level

• Compass

• Protractor

Your satellite Shaw Direct Dish Kit contains the
following components:

• Shaw Direct Elliptical Dish with dual satellite

hardware

Clamp
Mount
Assembly

Hardware

Universal
Mount
Assembly

Satellite
Feed
Support
Arm

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SAC-00-094

Key points to remember when installing your

Fig. A

Shaw Direct System:

• Do not drill any holes until you’ve confirmed the
best location for the dish.

• Make sure the installation of the dish conforms to
local electrical and building codes, zoning requirements
and other applicable laws and regulations. If you are
unsure, contact your local electrician or building
inspector for assistance.

• For possible periodic removal of snow, choose a site
that is easily accessible.

• Ensure there are no visible obstructions between the dish
and your line of sight to the satellites. Keep in mind that
trees will grow up and outward and may eventually block
the signal.

• The maximum allowable length for the RG-6 coaxial
cable connecting the receiver to your dish is 125 feet.
Consult Shaw Direct if the cable will exceed this length.

• Use only RG-6 grade coaxial cable. Using lower grade
RG-59 coaxial cable may result in excessive signal loss
and poor reception. Cable grade type is indicated on the
outer jacket of the cable.

• Do not install the dish:

• Under power lines

• Where it may be easily tampered with

• Where it is exposed to high winds, during windy or
stormy conditions

• If you install the dish on the roof or side of your
house, be sure to attach the bolts into a building stud,
rafter or other solid surface.

• When mounting on the roof of your house,
use an adequate/approved sealant (for your type of
roofing material) around the holes where the base of
the universal mount meets the mounting surface. This
will prevent the roof from leaking. (Consult with a
roofing expert to confirm best sealant.)

• We do not recommend:

• Mounting the dish on a railing

• Installing the dish on aluminum or vinyl siding
(these are unlikely to be structurally sound)

• Keep grounding requirements in mind (see section 11
for additional information on grounding).

3. Dish Assembly

Step 1: To avoid losing any hardware components, select
a clear area on the ground for dish assembly.

Step 2: On the Universal Mount, insert the (2) 1/4" X 1/2"
Carriage Head Bolts (Mast Adjusting Bolts), through the
mast and the curved slot of the mount. Capture with
(2) 1/4" External Tooth Washers and (2) 1/4" Whiz Nuts.
Tighten the bolts just enough to hold in place (see
Figure A).

Shaw Direct offers a supplementary Self Install Kit, If you
have not already purchased our Self Install Kit, you may
do so by calling 1.888.554.7827. This kit contains
everything you will need to successfully install your Shaw
Direct satellite system. Please contact Shaw Direct to
order or receive additional information regarding the Self
Install Kit.

2. Mounting Locations

Your dish will typically be mounted on a solid base. To
ensure your dish doesn’t move in windy conditions, choose
a location where it can be securely fastened. The mounting
surface should be rigid and solid.

IMPORTANT: The Elliptical Dish has a turn radius of
+/_35 degrees. If you are mounting the dish on the
side of your house, check the assembled dish and
mounting pole to see if you can rotate the dish in
the desired azimuth setting. If you can’t rotate the
dish, choose an alternate location.

Key things to remember when choosing a mounting
location:

• The mounting surface should be flat, even and in good
condition.

Step 3: Attach the dish to the Clamp Mount Assembly
using the (2) 1/4" X 1-3/4" Long Carriage Head Bolts
(Antenna Mounting Bolts-Painted Head), (2) 1/4 Flat
Washers and (2) 1/4" Whiz Nuts. Ensure the Center Pivot
Pin on the Clamp Mount Assembly is inserted in the
mating hole of the Dish (see Figure B).

Note: We do not recommend mounting the dish on
the roof unless absolutely necessary. We also
recommend that you consult a building expert for
future tips on preventing roof leakage.

SAC-00-094

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4. Locating the Satellite

1/4" x 1-1/2" Long
Hex Head Bolt

Feed

Support Arm

Dish

Socket

Spacer
Sleeve

1/4" Whiz Nut

Flat
1/4" Washer

Fig. D

Elevation

SkewAzimuth

Fig. E

1/4" x 1-3/4" Long
Carriage Head Bolt
(Antenna Mounting Bolt)

Clamp Mount
Assembly

1/4" Flat Washer

1/4" Whiz Nut

Dish
Socket

Center Pivot Pin

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Fig. B

1

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2

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1

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1

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S

K

E

W

S

K

E

W

9

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Skew Alignment
Mark

NOTE: Each Scale
mark is 2 degrees

Azimuth Clamp Bolts

B

oss Holes

Skew Adjustment
Nuts

Fig. C

Step 1: Determine the direction in which to point the dish.
The primary satellite SAT A is located at 107.3 west
longitude; the secondary satellite (SAT B) will be located
at 111.1 west longitude.

IMPORTANT: For dual satellite dish installation, use
the SAT B Azimuth, Elevation and Skew listings in the
Dual Satellite Locator Chart at the back of this
manual for the city nearest your location to point the
dish in the general direction of the Anik satellites.

Before tightening the bolts, adjust the skew alignment to the
90 degree mark on the Clamp Mount Assembly (see Figure C).
Tighten the bolts just enough to hold in place. You’ll have to
make further adjustments to this setting later.

TIP: Initially setting the skew to 90 degrees will make it
easier to aim the dish.

Step 5: Attach the Feed Support Arm to the dish using
the (1) 1/4" X 1-1/2" Hex Head Bolt (1), Spacer Sleeve, (1)
1/4" Flat Washer and (1) 1/4" Whiz Nut, making sure the
Feed Support Arm and Spacer Sleeve are positioned as
shown in Figure D. Position the 2 plastic cable clips
packaged with the LNB around support arm to secure the
coax cable(s) from the LNB to receiver.

Write them here:

Azimuth Elevation Skew

SAT A:__________ SAT A:__________ SAT A:________

SAT B:__________ SAT B:__________ SAT B:________

Step 2: Use a compass to determine roughly where to

point your dish.
Step 3: Choose a dish installation location with a clear

line of sight to both SAT B and SAT A based on the
settings you recorded earlier. There should be no trees,
buildings or other obstructions between the dish and the
satellite. Do you have a clear line of sight to both SAT A
and SAT B?



You’ve just finished assembling the dish.

SAC-00-094

• If YES, go to Step 4 and continue with the
installation.

• If NO, find another location.

• If you’re not sure, contact Shaw Direct for more
information.

NOTE: To ensure an accurate compass reading, stay away
from large metal objects. To double-check accuracy, take
multiple readings several feet apart.

Step 4: At the dish install site, hold a compass level and
still in the palm of your hand. When the needle stops
rotating (dark half of the needle always points north),
slowly rotate the body of the compass so that the "N"
marking is aligned with the dark half of the needle.
Locate the tick mark on the compass edge corresponding
to the SAT B azimuth number you wrote down earlier
(see Figure F). This is the direction in which to point your
dish to receive both SAT A and SAT B signals.

TIP: Use a stick or other object to mark the correct
azimuth direction.

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