Your ultimate television experience is here! Simply follow the steps
outlined in this manual to install your system and you’ll be enjoying
amazing 100% digital satellite TV in no time. Before you begin,
we’d like to better acquaint you with Shaw Direct.
With over 490 channels and growing, including your favourites
in HD, Shaw Direct provides flexible programming options to suit
every customer. We also provide 24/7/365 award-winning customer
support for any of your questions. Our 100% Canadian service team
is happy to help you at one of our three call centres in Calgary,
Mississauga and Montreal.
Here are a few of the great things you'll enjoy as a
Shaw Direct customer:
TAKE A VACATION FROM YOUR BILL
When you go on holidays so can your bill, with our seasonal
disconnect program.
UNIQUE ELLIPTICAL DISH
Get the power of two satellites in one, plus great reception,
rain or shine.
EXTENSIVE FREE PREVIEWS
Over 30,000 hours of previews per year so you can sample before
you buy.
We also offer accessories to enhance your experience, like:
SHAW DIRECT’S WIRELESS EASY JACK
Turn any electrical outlet into a phone jack, and connect your
receiver to order Pay Per View movies and events, right from
your remote!
Here’s why it’s handy:
■ Caller ID/Call Waiting compatible
■ Built-in surge protection
■ Eliminates the cost and challenge
of hard-wiring a new phone jack
■ Also works with other devices
such as computers, phones and faxes
If you want to hear about customer offers and promotions, sign-up
for our free email news at SHAWDIRECT.CA/SCOOP. And tune into
channel 299 where you’ll also find technical tips and movie
and sports highlights.
Welcome to the Shaw Direct family!
SIMPLE SATELLITE™ WARRANTY
A lifetime warranty on external equipment.
NO LONG-TERM CONTRACTS
You don’t have to worry about a big commitment.
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1. GETTING STARTED
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This Shaw Direct Installation Manual provides all of the
information required to setup your satellite system. The manual
provides step-by-step instructions, however skills in construction,
wiring and assembly will also be required to successfully complete
the installation.
IMPORTANT: We do not recommend installing the satellite dish on your roof,
unless absolutely necessary. If you choose to mount the dish on the roof,
we strongly recommend consulting a building or construction expert
before installation.
Your Shaw Direct Dish Kit contains the following components:
■ Shaw Direct 60 cm Elliptical Dish with dual satellite hardware
(see images for complete inventory).
60 CM ELLIPTICAL DISH
IMPORTANT: Read this manual thoroughly before you start.
WARNING: All satellite dish systems must be properly grounded, particularly
if the dish is close to or above the roof line. Improper grounding can result in
damage or serious personal injury. National, provincial and local electrical
codes may require you to ground the dish directly and to insert a grounding
block in the coaxial cables running from the dish to the receiver inside the
building. Before beginning installation, carefully read the section on grounding
the dish (see section 10).
This installation requires you to:
■ Use hand tools such as a drill
■ Determine whether water pipes, electrical wiring or gas lines
are close to the installation area
■ Route coaxial cable through walls and under floors
■ Use a compass, protractor and carpenter’s level
■ Use a ladder to climb structures
■ Know your local, provincial and national grounding codes
If you do not have the experience to perform these tasks,
contact SHAW DIRECT for assistance.
You will need the following tools:
■ #1 Philips screwdriver
■ 7/16 hex wrench, open or combination end
■ Electric drill and bits
■ Carpenter’s level
■ Compass
■ Protractor
CLAMP MOUNT
AS SEMBLY
HARDWARE
1/4˝x 1-1/2˝ Long Hex Head Bolt
(Feed Support Arm Mounting)
1 Supplied
1/4˝ x 1-3/4˝ Long Carriage Head Bolt
(Antenna Mounting Bolt - Painted Head)
2 Supplied
1/4˝ x 1/2˝ Carriage Head Bolt
(Mast Adjusting Bolts)
2 Supplied
SATELLITE FEED
SUPPORT ARM
1/4˝ External Tooth Washer
2 Supplied
1/4˝ Whiz Nut
(Hex Head)
5 Supplied
Spacer Sleeve
(Feed Support Arm Mounting)
1 Supplied
QUAD LNB
UNIVERSAL
MOUNT
AS SEMBLY
If you are installing a 75 cm dish, you will also require:
■ 2 - 13 mm wrenches (one to hold and one to tighten)
■ A wind brace support is recommended for high wind areas
NOTE: You must use the mast that came with the dish.
Hex Head Hi/Lo Screw
2 Supplied
1/4˝ Flat Washer
3 Supplied
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Key points to remember when installing your Shaw Direct System:
■ Do not drill any holes until you’ve confirmed the best location for the dish.
■ Make sure the installation of the dish conforms to local electrical and
building codes, zoning requirements and other applicable laws and
regulations. If you are unsure, contact a local electrician or building
inspector for assistance.
■ For possible periodic removal of snow, choose a site that is easily
accessible.
■ Ensure there are no visible obstructions between the dish and your line of
sight to the satellites. Keep in mind that trees will grow up and outward and
may eventually block the signal.
■ The maximum allowable length for the RG-6 coaxial cable connecting
the receiver to your dish is 125 feet. Consult Shaw Direct if the cable will
exceed this length.
■ Use only RG-6 grade coaxial cable. Using lower grade RG-59 coaxial cable
may result in excessive signal loss and poor reception. Cable grade type is
indicated on the outer jacket of the cable.
Do not install the dish:
■ Under power lines
■ Where it may be easily tampered with
■ Where it is exposed to high winds, during windy or stormy conditions
2. MOUNTING LOCATIONS
Your dish will typically be mounted on a solid base. To ensure your
dish doesn’t move in windy conditions, choose a location where it
can be securely fastened. The mounting surface should be rigid
and solid.
We do not recommend:
■ Mounting the dish on a railing
■ Installing the dish on aluminum or vinyl siding (these are unlikely to be
structurally sound)
Keep grounding requirements in mind (see section 10 for additional
information on grounding).
NOTE: We do not recommend mounting the dish on the roof unless absolutely
necessary. We also recommend that you consult a building expert for future tips
on preventing roof leakage.
3. DISH ASSEMBLY
ST EP 1: To avoid losing any hardware components, select a clear
area for dish assembly.
Step 2: On the Universal Mount, insert the (2) 1/4˝ X 1/2˝ Carriage
Head Bolts (Mast Adjusting Bolts), through the mast and the
curved slot of the mount. Capture with (2) 1/4˝ External Tooth
Washers and (2) 1/4˝ Whiz Nuts. Tighten the bolts just enough to
hold in place (see Figure A).
FIGURE A
Ass emble Mas t Adjus ting Bolts w ith Whiz Nut loose
enough to allow movement in curved slot, without
damage to painted surface.
1/4˝ External Tooth Washer,
both sides
Universal
Mount
Universal
Mount
Assembly
IMPORTANT: The Elliptical Dish has a turn radius of +/- 35 degrees. If you are
mounting the dish on the side of your house, check the assembled dish and
mounting pole to see if you can rotate the dish in the desired azimuth setting.
If you can’t rotate the dish, choose an alternate location.
Key things to remember when choosing a mounting location:
■ The mounting surface should be flat, even and in good condition.
■ If you install the dish on the roof or side of your house, be sure to attach
the bolts into a building stud, rafter or other solid surface.
■ When mounting on the roof of your house, use an adequate/approved
sealant (for your type of roofing material) around the holes where the base
of the universal mount meets the mounting surface. This will prevent the
roof from leaking. Consult with a roofing expert to confirm best sealant.
1/4˝ Whiz Nut
1/4˝ x 1/2˝ Carriage Head Bolt
(Mast Adjusting Bolt)
Step 3: Attach the dish to the Clamp Mount Assembly using the
(2) 1/4˝ X 1-3/4˝ Long Carriage Head Bolts (Antenna Mounting
Bolts-Painted Head), (2) 1/4 Flat Washers and (2) 1/4˝ Whiz Nuts.
Ensure the Center Pivot Pin on the Clamp Mount Assembly is
inserted in the mating hole of the Dish (see Figure B).
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50
60
FIGURE B
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1
0
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8
0
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S
K
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W
S
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4. LOCATING THE SATELLITE
1/4˝ x 1 3/4˝ Long
Carriage Head Bolt
(Antenna Mounting Bolt)
Clamp Mount
Assembly
1/4˝ Flat Washer
1/4˝ Whiz Nut
Dish Socket
Centre Pivot Pin
STEP 4: Before tightening the bolts, adjust the skew alignment to
the 90 degree mark on the Clamp Mount Assembly (see Figure C).
Tighten the bolts just enough to hold in place. You’ll have to make
further adjustments to this setting later.
TIP: Initially setting the skew to 90 degrees will make it easier to
aim the dish.
FIGURE C
Skew Alignment Mark
Azimuth Clamp Bolts
Boss Holes
ST EP 1: Determine the direction in which to point the dish.
The primary satellite (SAT A) is located at 107.3 west longitude; the
secondary satellite (SAT B) will be located at 111.1 west longitude.
IMPORTANT: For dual satellite (elliptical) dish installation, use the SAT B
Azimuth, Elevation and Skew listings in the Dual Satellite Locator Chart at the
back of this manual for the city nearest your location.
WRITE THEM HERE:
Azimuth Elevation Skew
SAT A: _________ SAT A: _________ SAT A: _________
SAT B: _________ SAT B: _________ SAT B: _________
FIGURE E
SKEWELE VATIONAZIMUTH
NOTE:
Skew Adjustment Nuts
Each Scale mark
is 2 degrees
STEP 5: Attach the Feed Support Arm to the dish using the (1) 1/4˝ X
1-1/2˝ Hex Head Bolt (1), Spacer Sleeve, (1) 1/4˝ Flat Washer and
(1) 1/4˝ Whiz Nut, making sure the Feed Support Arm and Spacer
Sleeve are positioned as shown (See Figure D). Position the 2 plastic
cable clips (packaged with the LNB) around the support arm to
secure the coax cable(s) from the LNB to receiver.
FIGURE D
Feed Support Arm
Dish Socket
Spacer Sleeve
1/4˝ x 1 1/2˝ Long Hex Head Bolt
1/4˝ Whiz Nut
Flat 1/4˝ Washer
STEP 2: Use a compass to determine roughly where to point your dish.
STEP 3: Choose a dish installation location with a clear line of sight
to both SAT B and SAT A based on the settings you recorded
earlier. There should be no trees, buildings or other obstructions
between the dish and the satellite. Do you have a clear line of sight
to both SAT A and SAT B?
■ If YES, go to Step 4 and continue with the installation.
■ If NO, find another location.
■ If you’re not sure, contact Shaw Direct for more information.
NOTE: To ensure an accurate compass reading, stay away from large metal
objects. To double-check accuracy, take multiple readings several feet apart.
STEP 4: At the dish install site, hold a compass level and still in the
palm of your hand. When the needle stops rotating (dark half of the
needle always points north), slowly rotate the body of the compass
so that the “N˝ marking is aligned with the dark half of the needle.
Locate the tick mark on the compass edge corresponding to the
SAT B azimuth number you wrote down earlier (see Figure F). This
is the direction in which to point your dish to receive both SAT A
and SAT B signals.
TIP: Use a stick or other object to mark the correct azimuth direction.
YOU’VE JUST FINISHED ASSEMBLING THE DISH.
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0
180˚
90˚
270˚
FIGURE F
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50
60
30
20
1
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40
50
60
90°
60°
30°
0°
If you live in Vancouver,
the satellite will be to the Southeast.
If you live in Newfoundland,
the satellite will be to the Southwest.
STEP 5: Estimate the SAT B elevation (angle) setting you recorded
earlier, using a protractor if needed (see Figure G). Check any
obstructions at that elevation. If there are obstructions, then select
an alternate location for the dish.
FIGURE G
0 degrees is straight toward the horizon
and 90 degrees is straight upward.
IMPORTANT: When evaluating the install location, make sure there are no trees,
branches or objects visually obstructing the dish and the general direction
of the satellite. Also, keep in mind that trees grow up and outward and may
eventually block the signal.
FIGURE H
LevelNot Level
Use bubble level to plumb mast so it is
vertical in all directions.
Curved Slot
STEP 2: Drill holes in the structure on which you are mounting the
dish to match the holes in the base of the Universal Mount.
STEP 3: Secure the Universal Mount with appropriate surface screws.
Check the mount for movement. An improperly secured mount will
affect dish performance.
STEP 4: Slide the Dish/Clamp Mount Assembly onto the mast by
loosening the (2) Azimuth Clamp Bolts (see Figure C) and the
Elevation Pivot Bolt just enough to slide the assembly until it
makes contact with the Elevation Pivot Bolt (see Figure I). Tighten
the Elevation Pivot Bolt just enough to hold it in place on the mast.
YOU HAVE JUST COMPLETED LOCATING A SITE FOR YOUR DISH.
5. ATTACHING THE DISH
ST EP 1: Ensure mast is plumb before drilling any holes. Hold the
Universal Mount in place on the mounting area. Use a carpenter’s
level to plumb the antenna mast’s straight section. If the bubble
levels (horizontal and vertical) are not centered, rotate the mast
(in the curved slot) until it is plumb. Lock it in place by securely
tightening the Mast Adjusting Bolts (see Figure H).
IMPORTANT: Alignment of the dish will be difficult if the mast is not plumb.
FIGURE I
Use t he metal edge, not the nut o r L-bracke t to set e levation.
(For example, in this picture, the elevation is set at 26).
When adjusting
elevation, use edge of metal
to line up with elevation setting
for your area on the elevation scale.
Elevation
Indicator
Elevation Pivot Bolt
Elevation
Adjustment
Bolt
STEP 5: Loosen the Elevation Adjustment Bolt 1/3 turn from tight
on either side of the Clamp Mount Assembly. Adjust the Clamp
Mount Assembly to the edge of the white indicator line per the
SAT B elevation setting you recorded earlier. Tighten the Elevation
Adjustment Bolt (see Figure I).
STEP 6: Attach the Quad Satellite LNB/Feedhorn Clamp Assembly to
the Feed Support Arm. Loosen the Feed Arm screw enough to allow
the clamp to fit snugly into the Feed Support Arm. Securely tighten
the Feed Arm screw.
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STEP 7: Using your compass, point the LNB in the direction
corresponding to the SAT B azimuth setting (see Figure J).
Draw a vertical mark overlapping the Clamp Mount Assembly and
the mast. This mark will provide you with the approximate satellite
location reference point when you are ready to tune to the satellite.
FIGURE J
STEP 8: Loosen the Skew Adjustment Bolts on either side of the Clamp
Mount Assembly. Adjust the Skew Alignment Mark with the scale
indicator to the SAT B skew setting you recorded earlier. Finally, lock
it in place by securely tightening the Skew Adjustment Bolts.
IMPORTANT: Do not make any further adjustments to the Skew Setting from this
point onward.
STEP 9: After making the permanent skew adjustment, install the (2)
Hex Head Hi/Lo Screws in the dish boss holes (see Figure C). Four
boss holes are available but you’ll only need to use two (the other
two may be obstructed depending on the skew setting). Do not over
tighten Hi/Lo Screws.
STEP 1: Connect the RG-6 coaxial cable provided with the install kit
to one of the ports of the QUAD LNB. Connect the other end of the
coaxial cable to the satellite receiver input connector. To make the
dish alignment easier, we suggest you temporarily locate the receiver
and TV at an electrical outlet close to where the dish is installed.
Unless you can view the signal level on the TV screen from where
the dish is being aligned, you will require an assistant to monitor the
signal level reading on the TV as you align the dish.
STEP 2: When the receiver is first powered up, it should be tuned to
channel 299. If you are using a legacy receiver and cannot tune to
channel 299, go to channel 284 instead.
If you are working with an
non-activated legacy receiver,
you should see the following
displayed on the TV when
you first turn the receiver on.
Using the remote, tune receiver
to channel 284 to align the
dish. If the receiver has been
activated before, tune to channel
299 (not 284).
For new or non-activated
Advanced receivers, you
should see the following
displayed on your TV when you
first turn the receiver on. Tune
to channel 299 if the receiver
is not already there.
Non-activated legacy receivers.
Advanced receivers.
YOU HAVE JUST FINISHED ATTACHING THE DISH TO THE UNIVERSAL MOUNT.
6. CONNECTING RECEIVER AND DISH
You are now at the point in the installation where one of the output
ports of the QUAD LNB needs to be connected to the Shaw Direct
satellite receiver. Connect the receiver to a TV to see a relative
scaled signal level meter that will assist you in obtaining maximum
signal strength. If you are unsure of how to connect the TV to the
receiver, refer to the User Guide that came with your receiver.
STEP 3: Access the Installation Settings menu. To access this menu
on legacy model receivers:
1. Using the remote, press Options
2. Press 6: System Setup
3. Press 3: Installation settings
4. Press 1: Tune in Satellite Signal
Position the yellow cursor
on the Provider ID (using
navigator keys on the remote
control) and enter 4128
on the keypad.
Installer Menu for legacy model receivers.
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To access this menu for on Advanced model receivers:
1. Using the remote, press Options
2. Press 6: System Setup (if available)
3. Press 4: System Settings
4. Press 3: Installation Settings
5. Press 1: Tune in Satellite Signal
STEP 5: Standing behind the dish, using both hands, grasp the dish
on each side and slowly move the dish in very small increments to
the east or west (several degrees) while your assistant observes the
TV installation menu for increases in signal strength.
STEP 6: As you start to get an indication of increasing signal, make
a second reference mark on the dish clamp and pipe mast to serve
as a point where signal strength increased.
Installer menu for Advanced receivers.
Position the yellow cusor on EMM Provider ID (using navigator
keys on the remote control) and enter 4128 on the keypad. Use the
above illustrated installer menu to align the dish for maximum
signal strength. You should have the assistance of a second person
to monitor the TV while you complete the adjustments to the
satellite dish. As you align the dish for optimum signal strength,
the signal level bar will increase in length from left to right and
will change colour from red (no signal) to yellow (marginal signal)
to green (good signal). Continue to align the dish until you achieve
maximum strength. Under clear sky conditions and depending on
your location, you should be able to achieve a signal strength
of between 80 and 90%. In addition to the visual signal strength
indicator, the receiver also emits an audio beeping that will
increase in speed as signal strength increases and will become
a monotone once you have aligned the dish to the satellite and
achieved approximately 50% signal strength. When audio beep
becomes monotone, the front panel signal LED should change
from Red to Green, indicating signal lock on the satellite.
7. ALIGNING DISH TO ACQUIRE
SHAW DIRECT SIGNAL
With the receiver on and your assistant ready to monitor signal
strength on the TV, you are now ready to make adjustments to the
dish to acquire the Shaw Direct satellite signal.
STEP 7: As you move dish past
the point of maximum signal
strength, move dish back in
the opposite direction until
you achieve maximum signal.
STEP 8: Tighten the dish clamp screws.
STEP 9: Now make small adjustments to the elevation of the dish to
see if you can further improve on the signal strength. Loosen the
Elevation Adjustment Bolts and make slight adjustments (1/2 degree
increments) in the elevation, finding the maximum signal strength.
When you’ve located the maximum signal strength possible, securely
tighten all bolts.
STEP 10: As a last step, adjust the skew of the dish according to the
skew setting you recorded for the location where you are installing
the dish. Again, make small adjustments as your assistant monitors
the signal strength. When you have reached maximum signal
strength tighten the screw to lock down the skew setting.
NOTE: Do not be discouraged if you do not acquire signal on your first attempt.
Be patient and try again. Recheck the pipe mast for true vertical 90 degrees.
Once you acquire signal, you may need to make very small adjustments to the
dish compass heading (azimuth), elevation and skew settings to maximize signal
strength to between 80 and 90%.
ST EP 1: Refer to the azimuth, elevation and skew settings for the
location that you recorded on Page 5.
STEP 2: For initial alignment, set the skew to 90 degrees. Skew will
be readjusted to your specific location setting once you acquire the
Shaw Direct satellite signal.
TIP: It is easier to locate satellite signal with skew set to 90 degrees.
STEP 3: Check that the dish elevation is set to the elevation setting
listed for your area.
STEP 4: Draw a reference mark on the dish clamp and pipe mast as
a starting point before you make any adjustments to the dish.
SIGNAL VERIFICATION
The front panel of the satellite receiver will indicate if the correct
Shaw Direct signal is being received. On the receiver, observe the
LED signal status indicator light. Once this light is no longer red, it
indicates the receiver is tuned to a valid channel and has acquired
the Shaw Direct signal.
You are ready to proceed to the next step.
If this LED light is RED it indicates NO SIGNAL is being received
by the receiver. The dish is not properly aligned to receive the Shaw
Direct satellite signal.
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AUTHORIZING RECEIVER FOR SERVICE
If your receiver installer menu displays signal strength of between
80 and 90%, you have successfully aligned the dish to the Shaw
Direct satellite.
Congratulations, you are now ready to authorize your receiver for
programming. Record the receiver serial number (SN) and receiver
unit address (UA) from the bar code label on the back panel of the
receiver or from the bar code label that is applied to the receiver’s
shipping carton. Record these numbers below for future reference.
STEP 1: Call Shaw Direct at 1.888.554.7827 to authorize your
receiver for programming.
9. ALTERNATE TUNING METHOD
FIGURE K
Shaw Direct will ensure the correct channel map is set for your
receiver and verify the reception of both satellites. After your
receiver has been activated, you can fine tune the dish to ensure
maximum signal strength on all channels.
While speaking with the Shaw Direct representative, ask for a
reference channel from each satellite to use when fine tuning the dish.
STEP 2: Tune to the first reference channel provided and access the
Installation Settings menu as described in Section 6.
FINE TUNING THE AZIMUTH:
STEP 3: With your assistant monitoring the signal level, move the dish
back and forth slightly (about a millimeter at a time) to attempt to
acquire the highest reading possible on the signal strength meter.
STEP 4: Once you have found the maximum signal strength, lock the
azimuth rotation position in place by tightening the Azimuth Clamp
Bolts (see Figure C).
NOTE: Fine tuning to a high signal strength reduces signal interference in adverse
weather conditions and ensures optimal reception from both satellites. Although
the signal level bar goes to a maximum of 99, you will not reach this level.
FINE TUNING THE ELEVATION:
STEP 5: Loosen the Elevation Adjustment Bolts and make slight
adjustments (1/2 degree increments) in the elevation, finding the
maximum signal strength, as you did in the azimuth tuning process.
You may prefer to locate the satellites using a SF-100 Satellite
Finder (see Figure K), a standalone satellite signal finding meter
which can be purchased separately from Shaw Direct or your Shaw
Direct retailer.
ST EP 1: Connect a short coaxial cable from the LNB terminal on the
Satellite Finder to the Quad LNB. Connect the receiver terminal on
the meter to a coaxial cable, which in turn connects to the SAT IN
port on the Shaw Direct receiver.
STEP 2: Tune to channel 299 (Advanced receivers). If you have
a non-activated legacy receiver, tune to channel 284.
NOTE: For satellite finder and LNB to function, they must be connected to a
satellite receiver, plugged in and turned on.
STEP 3: Adjust the dish as closely as possible to the elevation and
azimuth settings you recorded earlier.
STEP 4: Move the dish azimuth rotation very slightly to the right of
the reference mark you drew on page 5.
STEP 5: Slowly rotate the dish back toward the reference mark and
and listen for pitch changes in the audible tone. If your elevation is
set correctly, you should hear two major pitch changes as it picks
up the satellite signals. A weak first change of pitch may be the
wrong satellite. Continue rotating the dish until the second major
deflection, which will be SAT A (107.3), your intended target.
STEP 6: Exit the Installation Settings menu and tune to the second
reference channel provided. Go back into the Installation Settings
menu and repeat steps 3-5 to maximize signal strength from the
second satellite.
STEP 7: When you’ve located the highest signal possible on both
channels, securely tighten ALL bolts
YOU HAVE JUST COMPLETED FINE TUNING. Skip ahead to section 10.
STEP 6: When you have located both signals, move the dish slightly
to the right and left of the mark until you’ve maximized the signal.
Then tighten the Azimuth Clamp Bolts. Verify you’ve located the
correct satellite (see Signal Verification on page 8).
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STEP 7: While listening to the meter, apply gentle pressure to the top
of the dish to move the dish – first slightly downward, then upward
to see if you can increase the signal strength further. Carefully
adjust the elevation until you’ve maximized the signal. Tighten the
Elevation Adjustment Bolts.
STEP 8: Follow the steps described in Fine Tuning (Section 8) to
obtain the highest reading possible on the signal strength meter.
STEP 9: The dish should now be peaked to its maximum. Remove
the Satellite Finder and plug the LNB directly into the receiver.
Confirm the signal strength by checking the on-screen signal
strength meter, as described in the previous section.
YOUR SYSTEM IS NOW FINE TUNED.
10. GROUNDING THE COAXIAL CABLE
The Shaw Direct dish kit includes the following items to ground the
outdoor coaxial cable:
■ Coax Cable Connector Grounding Block
■ Grounding Wire
■ Grounding Clamp
FIGURE L
Grounding Block
Outdoor coaxial cable that may be subject to static discharge
or contact with electrical wiring must be grounded through a
grounding block located as close as possible to the cable entry
point (see Figure L).
■ Run the Grounding Wire for the coaxial cable from the Grounding Block
connector to a cold water pipe nearest the cable entry point.
■ Wrap the copper grounding strap around the cold water pipe. Tighten the
strap using a bolt and secure the ground wire under the binding post nut,
as illustrated below.
IMPORTANT: For more information on grounding, refer to the receiver’s
User Guide included with your Shaw Direct system.
11. TROUBLESHOOTING
IF YOU ARE HAVING TROUBLE FINDING THE SATELLITE
SIGNAL, TRY EACH OF THE FOLLOWING:
■ The cable can be plugged into any of the 4 available ports on the quad LNB,
but must be plugged into the SAT IN port on the Shaw Direct receiver.
■ Make sure all cables are secure and re-verify your azimuth, elevation and skew
setting for your location. The settings straight section must be plumb.
■ Adjust the elevation by +1 degree from the settings you recorder earlier
and repeat the steps in Section 7 to acquire Shaw Direct signal.
■ Adjust the elevation by –1 degree from your original settings you recorded
earlier and repeat the steps in Section 7 to acquire Shaw Direct signal.
■ Ensure cables are connected properly at the grounding block.
IF YOU CANNOT CHANGE CHANNELS, TRY THE FOLLOWING:
■ Unplug the receiver, wait 30 seconds and plug it back in. Turn on the
receiver and try selecting channel 299 with your remote (Advanced
receivers).
try 284.
If you still can’t select or acquire signal on 284 or 299, call us at
1.888.554.7827 for further assistance.
If you have a legacy receiver and cannot access channel 299,
Ground block (shown with
2 coax cable feeds and ground
wire secured to binding post)
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SATELLITE LOCATOR CHART
Satellite Look Angles are listed for both Satellite A (107.3W longitude) and Satellite B (111.1W longitude). The reception of satellite signals in
areas with a dish elevation less than 12 degrees may not be possible. Consult with a Shaw Direct retailer in your area. All information is listed
in degrees.
NOTE: Please refer to the SATELLITE B settings if you have an elliptical dish. SATELLITE A should only be used for a round dish.
SATELLITE ASATELLITE B
Town/ City
Compass
Azimuth
Dish
Elevation
Dish
Skew
Compass
Azimuth
Dish
Elevation
Dish
Skew
NEWFOUNDLAND
Bonavista26414.412626712.1127
Cartwright26213.812026511.9121
Corner Brook2601712426314 .8125
Gander2631512526612.8126
Grand Falls26215 .712526513.5126
Hebron25913.611426212115
Indian Harbour26213.611926511.7120
Labrador City25119.11162541 7.311 8
Nain25814 .411626212.7117
North West River25915 .511926213.6120
Nutak25913.811526212.2116
Placentia26315.512726613. 2128
Port aux Basques25818 .512526216 .2126
Rigolet2 6114. 311926412.4120
Schef ferville2511 7.811525516 .1116
St. Anthony26214 .412226612.3124
St . Jo hn’s26414.612726712.3128
Trepassey26315 .412826713.1129
Wabush City2 511911625417. 2118
Asbestos24226.912024624.9122
Baie Comeau24 822.411925120.4121
Baie S t.Paul24424.911924 822.9121
Asbestos24226.912024624.9122
Beattyville23226.911423725.2116
Cap-de- la-Madeleine24126.811924 524.7121
Charlesbourg24325.711924723.7121
Chibougamau23824.911524223.1117
Chicoutimi24324.411824722.5120
Cowansville24027. 812024425.7122
Dolbeau24124.711724 522.8119
Donnacona24226 .111924624 .1121
Dosquet24226.211924624.1121
Drummondville2412 7.111924525.1121
Eastmain23124 .511123523113
Festubert24026.211 824 424.2120
Fort Coulonge23329.31172372 7.411 9
Gagnon24820.411725218.6118
Gaspe25320.712125618.6123
Gatineau23529.11182392 7.1120
Granby2402 7. 612024425.6122
Grand M ere24125.111724523.2119
Hauterive24822.511925120.5121
Hull23529.11182392 7.2120
Inukjuak2351910723917. 8109
Ivujivik24015. 410524414 .4106
Joliette2392 7.511 924 325.5121
Kuujjuaq25215.811225614. 411 3
Kuujjuarapik23421.510923820.1111
La Sar re22827. 811323326.2115
La Tuqu e24026.111824424.1120
Levis24325.711924723.7121
Madeleine2562 0.112425917. 8125
Malartic2302811423526.2116
Maniwaki23528.511723926.6119
Matagami23226.511323624.8115
Matane24922.312025220.3121
Mingan25319 .512025717. 5122
Miquelon23426.211423824. 5116
Mistassini2 4124.611724522.811 9
Monet23526.811523925118
Mont Laurier23528.111723926.211 9
Mont Louis2 5121.112025519.1122
Montmagny24425.312024 823.2122
Montr eal2392811924326121
Mont Joli24722.911925120.9121
Natashquan25618.412126016. 3123
Noranda22928.211 323326.5116
Parent23726.611624124.7119
Paspebiac25121.712125519 .6123
Pointe aux Anglais24921.611925319.6121
Pointe-aux-Tremble2392 7.811924325.8121
Port Cartier25021. 211925319. 2121
Quaqtaq25314.110 925612.8110
Quebec24325.811
Rimouski24723.111925121.1121
Riviere-du-Loup24524.11192492 2.1121
RivierePentecote24921.511925319.5121
Roberval2412511724523.1119
Compass
Azimuth
Dish
Elevation
Dish
Skew
Compass
Azimuth
924723.7121
Dish
Elevation
Dish
Skew
11
Page 12
SATELLITE ASATELLITE B
Town/ City
Rouyn22928.211323326.5116
Salluit2441510 624814107
Senneterre2322 7.311423625.6117
Sept Iles25020.811925418 .8121
Shawinigan24026 .711924 424.7121
Sheldrake2522012025618121
Sherbrooke24227. 212024625.1122
Sorel2402 7.311924425.3121
St. Paul du Nord24623.511925021.5121
St. Agathe-des-Monts2382 7.911824226120
St. Agapit24 22611924624121
St. Anne de Beaupre24 325.511924723.4121
St. Augustin25916.112126314.1123
St. Boniface188329919331. 310 2
St. Eloi24623.811 925021. 8121
St. Hyacinthe24 027. 611924425.5121
St. Jean2392811924325.9122
St. Jerome2382811824226121
St. Jean de Matha2392 7.411 824 325.4121
St. Lauren t2392811924326121
St. Pacome24524.711924922.6121
St. Pascal24524.511924922.4121
St. Simeon24524.311924922.3121
St. Stephen24924.812325222.5125
Tado uss ac2452411924922121
Trois-Rivieres24126.811924524.8121
Val d’0 r2312 7.811423526.1116
Valleyfield23828.511 924 226.4121
Vandry23926.111724324.2119
Verdun2392811924326121
Victoriaville24226.711924 624.6122
Waskaganish23025.311123423.8113
Wemindji2312411023522.5112
Windsor24127. 112024 525122
Compass
Azimuth
Dish
Elevation
Dish
Skew
Compass
Azimuth
Dish
Elevation
Dish
Skew
ONTARIO
Apsley23130.811623528.9119
Arnprior23429.41172382 7.5120
Bancrof t2 3130.511623528.6119
Barrie22731.911623230118
Belleville2323111723629120
Blind River22031.611 222530115
Bracebridge22831. 211523229.3118
Bradford22832.111623230.2119
Brampton22732.611623230.7119
Brockville23529.811 82392 7.8121
Burlington22732.911623231119
Carleton Place23429.611723827. 6120
Chapleau22030.411 02 2428.911 3
Chatham22334.811522733118
Cobalt22729.31132322 7.611 6
Cobourg23031.611723529.6120
Cochrane22528.311122926.8114
Collingwood22632.111523130.211 8
Cornwall2372911924126.9121
Dalton21830.311022328.811 2
Deep River23229.411623627. 6118
Dryden19831 .110 220330.310 5
Elliot L ake22131 .311 222629.7115
Emsdale22830.711523228.9118
English River20231.410420730.3107
Espanola22331.211322729.5115
Foleyet22229.811122628.2114
Fort Albany22425.610922924.3111
Fort France s19 732.610220231.610 5
Fort Severn21223.810321622.9105
Gananoque23430.211823828.2121
Geraldton21229.810721628.5109
Gilmour23130.611723628.7119
Goderich22333.411 522831.6117
Arctic RedRiver12011.67912412.381
Banks Is.1267. 9861308.287
Fort Franklin13215. 38313615.884
Fort Good Hope12613.68113014. 282
Fort Liard13620.38114020.983
Fort Norman13015.48213415.983
Fort Reliance15819891621991
Fort Simpson13 819.18314219.685
Fort Smith15421.88715921.990
Ft McPherson12011. 47912412.180
Ft Providence14 3208414 820.386
Ft Resolution15 020.58715520.789
Hay River14720.7851 5120.987
Holman Island13510. 58613910.788
Inuvik12010 .98012411. 581
Jean Marie Rvr13919. 48314 319 .985
Melville Is.14 4689148690
Nahanni Butte13519. 58114 02083
Norman Wells12914.88113315.383
Port Radium13915.18514315.387
Rae14518 .68614918.887
Snowdrift15519.48815919.490
Tuktoyaktuk120108112410. 582
Victoria Is.14910 .58915410. 590
Wrigley1341 7.38213 817. 884
Yello wknif e148198615219.288
YUKON TERRITORY
Big Salmon1222216. 37612717. 278
Carmacks12115.87512516.777
Dawson11813.37512214 .377
Forty Mile11712.87512113.777
Keno Hill12114 .47712515.279
Klondike11813.47512214 .377
Mayo Landing12114.57712515. 378
Old Crow11610. 37712011.179
Stewar t River118147512214.976
Tagi sh12417. 97512818.977
Tesl in12518 .57612919.378
Watson Lake12919. 47813420.280
Whitehorse12317. 47512718.377
CANADIAN ARCTIC ISLANDS
Prince Charles Is.25410 .310 22589.510 3
Prince of Wales Is1978.3932 018.194
Prince Patrick Is.1214.2871254.388
Queen Elizabeth Is2562.9922592.893
NOTES
14
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