Page 1
Welcome to your new
Shaw Gateway HDPVR.
Self installation instructions to connect one TV.
Please Include: (Approximate hardware setup time: 10-15 minutes)
When adding Portals to create a whole-home experience, professional installation will be required. Please
contact us at 1-888-472-2222 or shaw.ca/contactus to book an appointment.
Step 1: Make sure you have everything you need.
The following items are included in your Gateway HDPVR box:
Shaw Gateway
remote
Power cord Cable cord
(coa x)
Gateway HDPVR
HDMI cable
Splitter
(Optional & not included
in all packaging)
Hook up your new hardware
A. Your serial number, “Host SN,” is located on the back of the HD box (next to the number three) and starts with
the letter “M.” Alternatively, you can find the serial number on the white sticker label on the HD box packaging.
You can find your account number on your mailing label.
Page 2
Step 2: Start connecting all the cords and cables.
Cable In Cable Out
L
R
eSATA
A
Connect one end of the cable cord
to “Cable In” on the back of the
Gateway and the other end to an
available cable cord wall outlet.
Wall Outlet
B
Connect the HDMI cable to
“HDMI Out to TV” on the back of
the Gateway and then to an HDMI
port on your TV.
Television
C
Connect the power cord to the back
of the Gateway and then plug it
into an available power outlet. The
Gateway will power on automatically.
HDMI In
Cable InCable Out
HDMI Out to TV
Cable In Cable Out
L
R
Audio Out SD Video Out
Out to TV
eSATA
Digital
In
Audio Out
1. MCARD
5. DOCSIS
2. MCARD
TM
M-Card
6. TWC
3. Host SN
4. eSTB
Power Cord
Step 3: Get your new system up and running.
A. Tune your TV to the matching HDMI input port you plugged your HDMI cable into in Step 2B.
B. The Gateway will power on once you have the system plugged in. During this time, you will see lights flash on the
Gateway and on your TV screen.
C. The following message will appear on screen: “To set up this Shaw Gateway, please contact Shaw…”
Step 4: Activate your Gateway online.
A. Go to myaccount.shaw.ca
B. Login or register if you do not have an account.
C. Once signed in, under TV section, please select Self-Install TV
equipment and follow the instructions on your screen.
D. Once activation is complete, within five minutes the box
will undergo a quick reset (screen may go black or freeze
momentarily). After this, you can start enjoying your
Personal
Mary Patel
000-0000-0000
Need help?
Live Chat
Email
1-888-472-2222
Online Support
Service Updates
My Profile
My Bills
Internet
TV
Add Service
Sign out
My Account
Current Monthly Service
TV Equipment Help
FreeRange TV Devices
Manage your FreeRange TV devices
Remove a device or disable Parental Controls for a device.
My AccountSupportShopBusiness
Personal TV
View my channel list
Self-Install TV Equipment
Television
View free channel previews
Help
Gateway HDPVR.
Step 5: Sit back, relax and enjoy your new Gateway HDPVR.
To program your Shaw Universal Remote to work with your TV (adjust volume etc.), follow the “Quick Setup”
instructions on the reverse of the remote or visit urcsupport.com/shaw
Need additional help?
Call 1- 844- 574-7429 or visit shaw.ca/selfinstall
GW-HDPVR-INSTALLGUIDE_DF
Cart Webmail Contact
Shop TV
Shop TV Programming
Shop Premium Channels
Shop Equipment
Shop TV Equipment
Discover BlueSky TV
Learn about the app
Help
Change TV plan
Loading...