Sharp SHV40 User Guide

BasicManual

 The company names and product names appearing in this manual are

trademarks or registered trademarks of their respective holders.

 For exemptions, refer to “Notes on Usage” available on the au homepage.

November2017,1stEdition
Soldby:KDDICORPORATION,

OKINAWACELLULARTELEPHONECOMPANY

Manufacturedby:SHARPCORPORATION

Forinquiries,call:

CustomerServiceCenter

Forgeneralinformation,charges,andoperationassistance

Businesshours:9:00to20:00(7daysaweek)

Fromfixed-linephones:Fromaucellphones:

onyouraucellphone.

Incaseabovenumbersarenotavailable,calltoll-free:

0120-977-033
0120-977-699(Okinawa)

Forservicecancelationprocedureincaseoflossortheft

Businesshours:24hours(7daysaweek)

Fromfixed-linephones:Fromaucellphones:

Incaseabovenumbersarenotavailable,calltoll-free:

0120-925-314

areacodenotrequired

(exceptOkinawa)

areacodenotrequired

(tollfree)

(tollfree)

RepairandDeliveryServiceCenter

Forloss,theftordamage(tollfree)

Businesshours:9:00to20:00(7daysaweek)

Fromfixed-linephones/aucellphones:

0120-925-919

CellphoneandPHSoperatorscollectandrecycleunused
telephones,batteriesandbatterychargersatstoresbearing
thelogoregardlessofbrandandmanufacturertoprotect
theenvironmentandreusevaluableresources.

濡れた状態での充電は、
異常な発熱・焼 損などの
原因となり大変危険です。

Preface

SHV40

Thank you for buying the “AQUOS sense SHV40” (simply called the “SHV40”
or the “product” from here on).
Before using the product, be sure to read the “Basic Manual” (this manual)
and “Notes on Usage”/“Setting Guide” available on the au homepage to
ensure correct use. After you have finished reading the manuals, be sure to
keep them accessible and store the printed manuals (“取扱説明書” (Basic
Manual), “ご利用にあたっての注意事項” (Notes on Usage) and “設定ガイド”
(Setting Guide)) (Accessories) in safe places so that you can refer to them
whenever you need them.

List of Packaged Items

Before you start using the product, make sure that you have all the following
packaged items with the product.

•取扱説明書 (Basic Manual) (Japanese)

•ご利用にあたっての注意事項 (Notes on Usage) (Japanese)

•設定ガイド (Setting Guide) (Japanese)

The following items are not included in the package.

•ROBOQUL

•au Nano IC Card 04

•microSD memory card

•AC adapter

•Earphone

•USB Type-C™ cable

•Purchase a specified charger (sold separately).

◎ The battery is built into the product.
◎ Illustrations of cell phones in this manual are only for reference. They may

look different from the actual product.

1

Instruction Manual

■ “Basic Manual” and “Setting Guide”

The “Basic Manual” (this manual) and “Setting Guide” available on the au
homepage describe basic operations of major functions.

■ “Online Manual” (Japanese)

You can check the “Online Manual” (Japanese) that describes details of
various functions on the au homepage.

（https://www.au.com/online-manual/shv40/）

Use the following steps to check the “Online Manual” on the product.

On the home screen → “App list screen” → [Support] → [取扱説明書]
(Instruction Manual).

■ “Full Instruction Manual” (Japanese)

You can check “取扱説明書 詳細版” (Full Instruction Manual) (Japanese) that
describes detailed of various functions on the au homepage.

（https://www.au.com/support/service/mobile/guide/manual/）

2

Illustrations and Descriptions in This Manual

u

d

f

Actual screen

In this manual, part of the

In this manual

■ Note on Key Illustrations

In this manual, the key illustrations are simplified as shown below.

■ Description of Operations for Selecting Item/Icon/Key

etc.

In this manual, operation procedures are described as below.

Description Explanation

On the home screen →
“App list screen” →
[Phone] → Enter “141”
→ [

].

f

(hold down for at

least 2 seconds).

* Tapping is to select a key or icon displayed on the screen by lightly tapping it with

your finger.

■ Notes on Illustrations/Screenshots

Screenshots and operations in this maul are based on attaching an au Nano
IC Card 04 to the product.
Illustrations and screenshots may differ from actual screen. Portions of the
screen are sometimes omitted.

screen such as icons are
omitted.

On the AQUOS Home screen, swipe/flick up the
Hot Sheet at the bottom of the screen to switch
to the App list screen, and then tap “ Phone”.
Continue by tapping “ ”, “ ”, and
“ ”, and finally “ ”.

Hold f down for at least 2 seconds.

◎ Explanations of this manual are based on the case when the color of the

main unit is “Opal Green” as an example.

◎ Explanations of this manual are based on the case when the product is

held vertically. If you hold it horizontally, menu items/icons/on-screen keys
etc. may be different.

◎ Descriptions in this manual are based on operation in AQUOS Home.

Operations may be different if home applications have been changed (by
using “Home applications”, etc.).

◎ Menu items, layers and icons described in this manual may be different

according to functions being used and conditions.

◎ In this manual, “au Nano IC Card 04” are abbreviated as “au IC Card”.
◎ In this manual, “microSD™ memory card (commercially available)”,

“microSDHC™ memory card (commercially available)” and
“microSDXC™ memory card (commercially available)” are abbreviated
as “microSD memory card” or “microSD”.

◎ All of the indicated amounts exclude tax unless otherwise specified.
◎ The company names and product names appearing in this manual are

trademarks or registered trademarks of their respective holders. Also, ™
and ® marks are sometimes omitted.

3

Cell Phone Etiquette

■ Use of cell phones is not allowed in the following

places!

•Do not listen to music or watch videos while driving a car or riding a
motorbike or bicycle. Use of a cell phone while driving a car or riding a
motorbike is prohibited by law. (Use of a cell phone while riding a bicycle
may be punishable by some regulations.) Be attentive to traffic around you
while walking. Not being able to hear surroundings or looking only at the
display may cause a traffic accident. Be careful especially at train crossings,
on station platforms, and at crosswalks.

•Since using the product on airplanes is restricted, follow the instructions
given by the respective airlines.

■ Be considerate of people around you

•Do not make calls in theaters, museums, libraries, and other similar places.
Turn power off or turn on manner mode so as not to disturb others around
you with your ringtones.

•Do not use the cell phone outside in town where you might hinder other
pedestrians.

•Viewing a cell phone screen while walking is a serious hazard. Do not
suddenly stop to talk on/operate the cell phone or do so while walking.

•Move to areas where you will not inconvenience others on bullet trains, in
hotel lobbies, etc.

•Refrain from talking in a loud voice.

•Check whether sound from earphones, etc. is audible when near others on a
train.

•Obtain the permission of other people before you take their photos with the
cell phone's camera.

•Keep general morals when you use the camera function.

•Some people close to you in crowded places such as packed trains may be
using a cardiac pacemaker. Turn on “Airplane mode” or turn the cell phone
off in such places.

•Abide by the rules of hospitals and other medical institutions where it is
forbidden to use or carry cell phones.

Names and Functions of Parts

■ Front/Left Side/Right Side

① au IC Card/microSD memory card tray
② In camera lens
③ Earpiece (Receiver)/Speaker
④ Proximity sensor/Light sensor

Proximity sensor prevents inadvertent operations of the touch panel during

a call.

Light sensor detects the ambient brightness and adjusts the brightness of

display.

ud

⑤

Volume up/down key

Adjust the volume.

⑥ f Power key

Turn the screen on/off.
Hold it down to turn on/off the power, restart the product, etc.

⑦ Display (Touch panel)

The display surface is covered by the protective film. Remove it when you

use the commercially available one.

4

⑧ Fingerprint sensor

Use to unlock the lock screen etc. by fingerprint authentication. Also, set it

to use as the home key.

⑨ Charging/Incoming indicator

While charging, it illuminates in red/green according to the battery level.
Even after charging (battery level 100%), indicator remains lit in green if a

specified charger (sold separately) is connected.

While receiving a mail and new notification, it flashes according to the

setting.

■ Back/Top and Bottom

⑩ Wi-Fi®/Bluetooth® antenna
⑪ Mobile light
⑫ Internal antennas
⑬ Out camera lens
⑭ GPS antenna
⑮ & mark

Hold it over a reader/writer when using Osaifu-Keitai

⑯ Earphone/Microphone jack
⑰ External connection jack

Use when connecting ROBOQUL (sold separately), TypeC Common AC

Adapter 01 (sold separately), USB Type-C cable (commercially available),
USB cable for peripherals (commercially available), etc. to the product.

When you connect ROBOQUL (sold separately), TypeC Common AC

Adapter 01 (sold separately), USB Type-C cable (commercially available),
etc. to the product, the geomagnetic sensor of the product is affected by
the magnetism of connected devices and it may not function properly.
When you use functions and applications using the geomagnetic sensor,
remove the cable.

⑱ Mouthpiece (Microphone)

◎ The back cover of the product cannot be removed. Removing it forcibly

may cause damage or a fault.

◎ The battery is built into the product, and cannot be removed by the

customer. To force the power off, refer to “Turning the Power Off Forcibly”
(▶P. 11)

au IC Card/microSD memory card tray

◎ Note that pulling or applying excessive force on an au IC Card/microSD

memory card tray may cause damage.

Proximity sensor/Light sensor, earpiece (receiver)/speaker, mouthpiece
(microphone)

◎ Product earpiece also serves as a speaker. Volume is set to increase

gradually to prevent sound from being emitted loudly near ear when
switching to hands-free talk or ending talk.

◎ Placing stickers, etc. over the proximity sensor/light sensor may prevent

the product from operating properly.

◎ Covering the earpiece (receiver)/speaker or mouthpiece (microphone)

with stickers, fingers, etc. may hinder product performance.

Internal antennas, Wi-Fi

◎ Antennas are built into the product. Do not cover with hand during calls

or data communication. Doing so may affect call/communication quality.

Earphone/Microphone jack

◎ An earphone/microphone with the switch or depending on the type of the

earphone/microphone, it may not be available with the product.

®

/Bluetooth® antenna, GPS antenna

®

/NFC.

5

IMEI plate

au Nano IC Card 04

Front Back

◎ A plate with the sticker which the IMEI number (International Mobile

Equipment Identifier) is printed is stowed near the au IC Card/microSD
memory card tray. Except when the IMEI number is required such as
requesting servicing or repairs, do not pull out the plate or remove the
sticker.

When pulling out the IMEI plate

① With the display side upward, pull out the au IC Card/microSD memory

card tray.
(For details on pulling out the au IC Card/microSD memory card tray,
refer to step

② Place your finger (nail) on the hole in the IMEI plate, and pull out the

IMEI plate.
(Do not pull the IMEI plate all the way out.)

* If the IMEI plate is difficult to pull out, place the catch on the underside of

(Be sure to remove the au IC Card and microSD memory card from the

“Attaching the au IC Card” (▶P. 7).)

1

the au IC Card/microSD memory card tray (side with no printing) in the
hole in the IMEI plate from above, and pull out the IMEI plate.

tray beforehand.)

IMEI plate

au IC Card/microSD
memory card tray

Catch

Catch (tray underside)

Tray underside

◎ Note that pulling out the IMEI plate forcibly or adding forces on it may

damage the plate.

◎ If you accidentally pull out the IMEI plate, slowly return the IMEI plate to

the original position while taking care not to insert it too deep.

◎ You can also operate the product to confirm the IMEI.

On the home screen, “App list screen” → [Settings] → [About phone] →
[Status] → [IMEI information] and confirm the IMEI field.

Hole in IMEI plate

au IC Card

The au IC Card records your personal information such as phone numbers.
This product supports au Nano IC Card 04.

IC (metal) part

◎ Note the followings since using the au IC Card may cause a fault or

damage easily.

•Do not touch the IC (metal) part of the au IC Card.

•Confirm the orientation for inserting.

•Do not attach or remove it forcibly.

◎ When the au IC Card is not attached properly or any trouble is found,

error messages are displayed.

◎ Do not misplace the au IC Card once it is removed.
◎ Do not insert the au IC Card attached with a conversion adapter. May

cause a fault.

◎ Make sure to unplug the USB Type-C plug such as TypeC Common AC

Adapter 01 (sold separately) from the product when attaching or
removing the au IC Card.

6

Attaching/Removing the au IC Card

Notches

Attaching the au IC Card

Before attaching the au IC Card, turn the product off.
Also, attach it with the display side turned up.

With your finger on the groove, pull out the au IC Card/

1

microSD memory card tray.

Groove

Put the au IC Card to the au IC Card/microSD memory card

2

tray with the IC (metal) side turned down.

Check the direction of the au IC Card and put it securely.
Not to let the au IC Card lift up from the card tray.
If the au IC Card does not fit the card tray, may cause a fault.

IC (metal)

Insert the au IC Card/microSD memory card tray all the

3

way to the product horizontally.

Push the ○ areas securely and make sure there is no space between the
product and the card tray.

Attaching or removing the au IC Card/microSD memory card tray

◎ Take care not to lose or damage the removed au IC Card/microSD

memory card tray.

◎ When pulling out the card tray from the product, pull it slowly and

horizontally with the display side turned up.

•Pulling out the card tray forcefully or obliquely may cause damage.

•When pulling out the card tray with the display side turned down or the
product stood upright, the au IC Card or microSD memory card being
attached to the card tray may be off and cause loss.

◎ When attaching the card tray, insert it slowly with the display side turned

up and make sure there is no space between the product and the card
tray.

•Do not insert the card tray the other way around. Failure to do so may
cause damage it.

•Inserting the card tray not deeply enough may cause impairment of the
waterproof/dustproof property or prevent the product from functioning
properly.

•For details on closing the card tray, refer to “Closing the au IC Card/
microSD memory card tray” on the “Notes on Usage”.

7

Removing the au IC Card

Before removing the au IC Card, make sure to turn the product off.
Also, remove it with the display side turned up.

•For details on attaching or removing the au IC Card/microSD memory card

tray, refer to “Attaching the au IC Card” (▶P. 7).

With your finger on the groove, pull out the au IC Card/

1

microSD memory card tray.

Removing the au IC Card from the au IC Card/microSD

2

memory card tray.

Insert the au IC Card/microSD memory card tray all the

3

way to the product horizontally.

8