W elcom e to Sharp’s Network Scanner T ool! This flexible, easy to use software prov ides TCP/I P
network scanning capability between Sharp netw ork m ultifunction copiers w ith Network Scanner
Expansion and your W indows- based com puter. With this Network Scanner Tool, any scanned
image received by y our com puter can autom atically be:
• Routed to folders
• Passed to applications with command-line references
• Sent as email
• Passed to Sharpdesk for:
– Text conv ersion
– Image processing
– Desktop document org anization
– Annotation and document sequencing
Network Scanner Tool User’s Guide 1
N
About This Guide
This guide assumes you have a basic understanding of Windows. This includes how to start your
computer, nav igate within a Windows environment, and perform basic W indows functions such as
copying, printing and mov ing docum ents. Y ou should also be fam iliar with basic Windows terms
and be able to work within Microsoft’ s I nternet Explorer.
For assistance in using W indows or I nternet Explorer, refer to your Microsoft Windows user
documentation.
Organization
This user’s guide is organiz ed as follows:
Chapter 1, Overview
Introduces the Network Scanner Tool. It also contains information about guide org anization, term
definitions, computer requirements, supported copiers, Network Scanner Tool setup and directory
structure.
Chapter 2, Preparing the Net work
Intended for the Network Administrator. Explains the necessary steps that must be tak en to
configure the network before installing Netw ork Scanner Tool.
Chapter 3, Installing the Net work Scanner T ool
Explains how to install and set up the Network Scanner Tool.
Chapter 4, Using the Network Scanner Tool
Explains how to access, configure, and use the Network Scanner Tool.
Term Definitions
As you work with Network Scanner Tool, keep in mind how the following terms are used:
TERM DEFINITION
etwork Scanner
Tool
FTP A protocol commonl y used for transferring files over the network .
Process Definition A Network Scanner Tool term used to specify the destination workstation and the set
FTP Port The TCP/IP port used by the FTP server to monitor connections. This port can be
A software application used for TCP/IP scanning from your copier to your
networked computer .
of commands to be au tomatically performed on received images from a Sharp
multifunction copier with Network Scanner Expansion at your computer’s desktop.
changed from the n ormal default to a custom value to avoid conflicts w h en more
than one FTP server is running on the same computer.
2 Network Scanner Tool User’s Guide
System Requirements
To successfully use the Network Scanner Tool, your computer must meet the following
minimum requirements:
• An Intel processor-based PC, Pentium 133 MHz or g reater (Pentium MMX 200 MHz
or better recommended)
• Microsoft Windows 95
• Microsoft Windows 98
• Microsoft Windows Millennium
• Microsoft Windows NT
• Microsoft W indows 2000 Professional
• Microsoft W indows XP Professional / Home Edition
• Internet Explorer 5.0 or later . Sharpdesk will install a m inim al version of I nternet
Explorer 5.01 if this requirement is not available on your system .
• At least 32 megabytes (MB) of RAM. (64 MB or mo re recomm ended. Perform ance is
enhanced with additional memory)
®
4.0 Workstation with Service Pack 4 or later
• At least 110 MB of available hard disk space (including Sharpdesk )
• SVGA m onitor, 800 x 600 resolution, 256 colors (True Color recommended)
• An Internet connection to access Sharp Internet product support sites.
• Installed TCP/IP network
• Installed Network I nterface Card
Network Scanner Tool User’s Guide 3
Network Scanner T ool Setup
After installation, the Network Scanner Tool setup wizard automatically starts and scans your
network to detect Sharp multifunction copiers. The config uration utility prov ides default
destination identification and image processing com mands, which m ay be further m odified or
expanded. Once specified, these definitions are stored in your copier’s Desktop Destination
Profile web page (refer to the following table).
SETTING DESCRIPTION
Profile Name A n ame that appears on the copier front panel that refers to the rest of the
settings in the destination profile. You typically select a profile by name
before scanning a document.
IP Address or
Desktop Host Name
Desktop Port
Number
Process Directory The Process Directory setting specifies the n ame of the currently selected
This IP address or desktop host name is used to identify your computer
that’s running the Network Scanner Tool.
This number is used to contact the Network Scanner Tool on your
computer . The default is 21. If you change th is n umber in the web page, be
sure to also make the chan g e in each computer’s Network Scanner Tool
configuration that will receive scans f rom th e copier.
Process Definition. Process Definitions that are defined in the Network
Scanner Tool. For example, “Convert by OCR” tells the Network Scanner
Tool to ex ecu te th e “ C on v ert by OCR” process when a scanned image
arrives. . See the Process Definition T ab discussion below f or m ore
information.
4 Network Scanner Tool User’s Guide
Chapter 2
Preparing the Network
Introduction
Your Network Adm inistrator must prepare the network prior to installation of Network Scanner
Tool to ensure its proper operation. I f y our Network Administrator follows the steps in this
chapter, users can set up Network Scanner Tool on their computers using its automatic setup
features.
Network Scanner Tool User’s Guide 5
Step 1: Determine the Network Policy
First, determine whether DHCP is used within y our or ganiz ation. If DHCP is used, some or all IP
addresses are assigned dynamically. When using DHCP, “hostname” is the identifier used to
specify PCs or Copiers. Sharp multifunction copiers requires D NS to resolv e the address from
“hostname” to “IP address”.
Refer to the table below to determine the network policy of your or g anization.
POLICY DHCP ADDRESSING FOR
COPIER(S)
1) Simple addressing Yes or No Static Static
2) Regular DHCP Yes Static Dynamic
3) Full DHCP Yes Dynamic Dynamic
4) Exception DHCP Yes Dynamic Static
[Note: We do not recommend using “Full DHCP” and “Exception DHCP” policies. They require
special knowledge in network configuration., including careful setup of the “NIC ” in the Copier. If
you use these policies, please refer to the manual for the NIC to setup dy namic copier addressing .]
ADDRESSING FOR
CLIENT PC(S)
Step 2: Set up the DHCP and DNS servers
If you are using the Regular, Full, or Exception DHCP policy , DHCP and DNS servers should be
set up prior to installing Network Scanner Tool. These servers maintain the table of dynam ic
addresses for PCs [2) and 3) above] and Copiers [3) and 4) above].
If you are using the Simple Addressing policy , DHCP and DNS servers are not required, and you
may skip this step.
Step 3: Set up Copier Network Parameters
If you are using DHCP and the PC addresses are dy nam ic [2) or 3) above], the addresses of the
DNS servers must be set up using the Web pages of the Copiers.
If the PC addresses are static [1) or 4) above], we recomm end that you leav e the addresses of the
DNS servers blank in the Web pages of the Copiers. Specifying information for DNS serv ers in
the Copier’s Web Page that is incorrect may cause problems. I t is better to leav e these addresses
blank and let Network Scanner Tool determine the proper addresses automatically during its
inspection of the Copiers.
6 Network Scanner Tool User’s Guide
Step 4: Notify the network users
The users of PCs connected to the network need to know the policy in effect and the supporting
information outlined in the following table.
POLICY ADDITIONAL INFORMATION
1) Simple addressin g The IP address of th e copier(s )
2) Regular DHCP The IP address of t h e copi er(s )
3) Full DHCP The Hostname of t h e copi er(s )
4) Exception DHCP The Hostname of the copier(s)
T roubleshooting
• The Network Administrator should understand the architecture and use caution when
changing the network parameters associated with network scanning. I f problem s occur after
changing your network policy or server setting , we recom m end that all copiers and PC s
running Network Scanner Tool be reconfigured from scratch.
• While the Network Scanner Tool tries to automatically determine the proper network
parameters, sometimes y ou will hav e to assist it with k nowledg e about the advanced
architecture. In particular , if the Auto Detect feature cannot find the Copier you want to use,
you will have to enter the address manually. This case can occur if the OS is Windows 95
(without W insock 2) or the network equipm ent filters U DP Broadcast packets between your
Computer and the Copier . To manually set the IP address of the Copier, refer to the Adding a
New Copier section in Chapter 4.
• Note that Auto Detect does not search bey ond the local subnet of the network. Copier
addresses outside the local subnet must be entered manually.
• If UDP packets (not broadcast) are filtered betw een the PC and the copier, the configuration
step for Network Scanner Tool will fail. TCP/IP and U DP/I P are required to use the Scan to
Desktop function.
Technical Information
During the automated setup process, the Network Scanner Tool determines the addressing
methods used by the copiers and PCs by the following log ic.
1. If the address of the copier is in the DNS table, “Host Name” is used for the “Copier
Setting”.
2. If the address of DNS server on the web page of the copier is not blank, and the current
PC is listed in the DNS table, “Host Name” is used for the “P C Setting ”.
Network Scanner Tool User’s Guide 7
8 Network Scanner Tool User’s Guide
Chapter 3
Installing the Network
Scanner T ool
Introduction
The Network Scanner Tool (NST) software can be installed using two methods during the
Sharpdesk installation process. When installing Sharpdesk , if y ou select a “Typical”
installation, Sharpdesk automatically installs and sets up the Network Scanner Tool software.
NST also locates and configures all Sharp copiers on the network and then adds a Sharpdesk
host that lets you store scanned images that are received by y our computer from a netw orked
copier. I n addition, the Sharpdesk installation creates a Network Scanner Tool entry in the
Start/Program m enu on y our computer’ s desk top. The first tim e NST is run after installation,
Sharp’s Network Scanner Tool Setup Wizard guides y ou through the Network Scanner Tool
setup and configuration process.
Network Scanner Tool User’s Guide 9
Network Scanner T ool Ins ta llation
To install the Network Scanner Tool, do the following:
1. Make sure you have a supported copier connected to the network.
2. If any W indows applications are open, close them to ensure that the software installs
properly .
3. Insert the installation CD into your CD-ROM drive. I n a few m om ents, the Sharpdesk
W elcom e screen appears. I f the Sharpdesk Welcome screen does not appear (for
example, because you have disabled the Windows AutoRun feature), run the Setup.exe
program located in the \Sharpdesk directory on the CD.
Sharpdesk Welcome Screen
4. Click on the Next button and then follow the instructions to complete the installation.
Note that if you choose to install only Network Scanner Tool, the following capabilities
(described in this Guide) will not be available:
• Im age Processing
• Convert by OCR
5. At the end of installation, the program m ay ask you if y ou wish to reboot y our computer.
If so, you must reboot to com plete the installation of Network Scanner Tool. When the
Sharp Network Scanner Tool Setup Wizard appears, either at the end of the Sharpdesk
installation or at the end of the reboot process, it will guide you through setting up y our
computer as a destination for scans made on supported network copiers. Note that the
copier(s) will have to be turned on for this to function properly.
Sharp Network Scanner T ool Setup Wizard
6. Click on OK and then follow the instructions on your monitor’s screen to complete the
Network Scanner Tool setup.
10 Network Scanner Tool User’s Guide
Chapter 4
Using the Network
Scanner T ool
Introduction
The Network Scanner Tool user interface lets you setup and configure network-scanning
processes using these configuration tabs:
1. Process Definitions
2. Copiers
3. System Options
Each tab lets you select processing steps to follow each time y our com puter receives a
scanned image from a network ed copier. You can access these tabs from either the Sharpdesk
Tools/Config ure pull- down m enu or the Network Scanner Tool icon on the Windows system
tray .
Network Scanner Tool User’s Guide 11
Network Scanner T ool Menu (Sy stem Tray Icon)
Right-clicking on the icon located in the Windows system tray lets you access the Network
Scanner T ool m enu. I f y ou need the current status of the Network Scanner Tool, simply
mouse-over the icon to g et information such as “Network Scanner Tool is running”, “Network
Scanner T ool is stopped”, etc. Y ou can also receive N etwork Scanner Tool status as indicated
by the different icons displayed in the system tray :
Right clicking on the Network Scanner Tool icon brings up the following menu for controlling
the Network Scanner Tool:
When an image file is received in the server folder, the Network Scanner T ool tak es the action
to process it based on the configuration settings in your Process D efinitions
Network Scanner Tool can monitor one or more server folders, and then can perform actions
on files that arrive in the folder(s). After processing com pletes, the original im ag e file is
removed from the serv er folder.
Network Scanner On Network Scanner Off
Network Scanner T ool M enu
. Note that the
Configure
Refer to the section “Configuring the Network Scanner Tool” provided later in this chapter.
Start/Stop/Exit
You can stop Network Scanner T ool service, start it, config ure it, or close it down by rightclicking on the Windows system tray icon. The Network Scanning Tool icon is placed on the
Windows sy stem tray during installation and will start up autom atically each time y our
computer restarts.
About
Selecting this option brings up the Network Scanner Tool About screen.
12 Network Scanner Tool User’s Guide
Configuring the Network Scanner T ool
Network Scanner Tool Configuration application can be started either from Network Scanner
Tool context m enu (or sim ply double- click the icon in the Windows system tray), or from
Start->Program s- >Sharpdesk- >Network Scanner Tool Configuration menu, or from the
Sharpdesk application, using Tools->Product Configuration->Network Scanner Tool
Configuration menu.
The following sections describe how to configure the Network Scanner Tool using the three
configuration tabs in the user interface.
Process Definition Screen
Process Definition Tab
A Process Definition lists the steps that will autom atically tak e place on a file once it arrives at the
desktop. The Process Definition tab lets you:
• Create a new Process Definition
• Examine Process Definition options
• Delete an existing Process Definition
• Select a default Process Definition
Keep the following in mind when working with process definitions:
• The Email process definition does not save email addresses. As a result, each time the
email client starts on your computer in response to receiv ing an e- m ail request from the
scanner, it prom pts you for the destination address.
Network Scanner Tool User’s Guide 13
• The Convert by OCR process definition default is Rich Text Format (RTF). The
resulting files are then placed in the Sharpdesk desktop folder. Convert by OCR is only
available if Sharpdesk has been installed.
• As the default, each process definition uses the first six letters of your computer’s nam e
followed by a “-” and the first five letters of the process definition nam e for the value
shown on the copier’s Desktop Profile name. For exam ple:
DavidL-Desk
DavidL-OCR
DavidL-Em ail
• Only the process definitions with a check in the box next to their name are available to the
copier user.
Creating a New Process Definition
To create a new process definition, sim ply click the New button on the Process Definition tab.
This brings up the Properties for Sharpdesk Process Definition screen that lets you define the
action or process to take when an image is receiv ed at your com puter.
Properties for SharpDesk Process Definition Screen
Each Process Definition executes one or more of the following actions by setting up the
appropriate attributes:
• Note: Image Processing and Convert by OCR are only av ailable if Sharpdesk has been
installed.
• If both the Imag e Processing and Conv ert by OCR options are check ed, I m age Processing
executes first and Convert by OCR executes second.
14 Network Scanner Tool User’s Guide
• If Convert by OCR is selected, the Output Options for the Process Definition refer to the
text document that is produced by the OCR process, not the original im age.
• Checking the box next to a Process Definition will add it to all copiers that are check ed on
the Copiers tab when the Apply button is pressed. Sim ilarly, unchecking a Process
Definition will remove it from all copiers that are checked on the C opiers tab when the
Apply button is pressed.
After setting up a Process Definition, click on the OK button so all process settings
immediately tak e ef fect.
Process Definition Properties Options
The following options are available from the Process Definition Properties screen.
Name
This option lets you specify a name for a particular process. The name, local to y our com puter, is
used as a reference and uniquely identifies the processing steps you setup. It is also used as a subdirectory and appears on the copier web page as the directory used in the desktop destination.
Desktop Profile
This 18-character name appears on the copier front panel. It is used to uniquely identify y our
computer and process name when the copier sends it an imag e.
Initial
If the copier has the capability to classify the desktop profiles on the copier front panel (in a tablike fashion), it will use this character . By default this field is filled with the character specified
with the Setup wizard (if left blank, the user is prom pted to enter an initial letter).
Image Processing
Checking the Im age Processing box and then clicking on the Details button brings up the
following Imag e Processing Options screen. This screen lets you:
• Despeckle Rem ov e sm all dots from im ag es
• Straighten Automatically straighten pag es
• Auto-Crop Borders are detected and images are cropped
Image Processing Options Screen
Network Scanner Tool User’s Guide 15
Convert by OCR
This option lets you change image files to text files using OC R (Optical C haracter Recog nition).
These options are the same as those available on the Sharpdesk Convert B y OC R feature and are
accessible by selecting the Details button. Note that the Details button is only enabled if the
Convert by OCR box is checked. This option also autom atically launches the program associated
with the file type (for example, MS Word for R TF files).
Refer to the supplied Sharpdesk User’s Guide for more inform ation about this option.
Output Options
Three Output Options are available: Email, Launch Program, and Mov e File to Folder.
• Email
If you select Email, the process w ill launch your MAP I -com pliant m ail client on y our
computer, including the im age as an attachm ent. Y ou can then add your cov er m essage and
provide the address to send the image through y our m ail system .
• Launch Program
If you select Launch Program, you can select an application capable of opening a file. For
example, an application that can open TIFF files (if I m ag e is selected and TIFF form at is
selected in the scanning information area) or an application that can open Text files (if T ext is
selected and the OCR output type property is set to RTF). To select the Program to start, click
the Details button next to the option and the following screen will appear:
Launch Applications Options Screen
16 Network Scanner Tool User’s Guide
Use the Browse button to locate the Start Application on y our com puter. When you click on
Browse, the screen shown below appears. Navigate to the desired application and either
double-click it or select it and click the OK button.
Browse For Folder Screen
The following options are available from the Launch Applications Options screen:
• Start with Document File N ame If you checked this option, a param eter appears on
the command line of the launched application with the full path of the im age file or text
file.
• Start with Document File Path If you checked this option, the working directory for
the launched application is changed to the path of the file name passed onto the comm and
line.
• Application Parameters These are standard DOS comm and line param eters that w ill
be passed to the Started Program.
• Move File to Folder
This option lets you select the folder that your scan will be mov ed to. When you click on
Browse, the Browse for Folder screen appears to let you select the targ et folder.
Important Note: The Sharp m ultifunction copiers with Netw ork S canner Expansion need to
be configured to supply a unique identifier when sending scanned imag es to Network Scanner
Tool. These options are set by the E- m ail/Netw ork Scanning Setup web pag e in the copier.
Under the Network Scanning Setup pane, use the File Nam e options to be sure that each scan
arrives with a unique name. If this is not done, all scans w ill arrive w ith the same nam e, each
new one over-w riting the one that arriv ed before. The web page can be accessed using the
W eb Setup button on the Copier tab described below.
Network Scanner Tool User’s Guide 17
Examining Process Definitions
You can examine Process Definition options that are in use by first clicking on a process definition
name and then by clicking the Properties button. You can also double- click on a Process Definition
from the list.
Deleting a Process Definition
To delete a Process Definition, sim ply select one from the list and then click on the Delete button.
This deletes the associated Destination from the copiers that are checked on the Copiers tab when
Apply or OK is selected.
Process Definition Default
You can set one Process Definition as default by selecting it from the list and then by clicking on
the Set as Default button. This default Process Definition executes whenever a scan is sent to y our
workstation and the destination directory of the copier configuration web page is left blank . Note
that this operation does not enable the Process Definition, and therefore does not update the
copier(s).
Copiers T ab
Copiers T ab Screen
The Copiers tab lets you:
• Add a New copier with Scanner Expansion
• Examine and/or change copier Properties
• Delete an existing copier
• Automatically detect Sharp copiers connected to the network
• Use Web Setup pages of the Sharp m ultifunction copier to change config uration v alues.
• Enable/disable a copier (by checking its box)
18 Network Scanner Tool User’s Guide
Adding a New Copier
To add a new copier, simply click on the New button of the Copiers tab. This brings up the Copier
Properties screen that lets you add a copier . I f you select a copier that was autom atically detected
by the Network Scanner Tool, then an IP address appears in the Copier Properties screen. If you
wish to add a copier that was not automatically detected, you w ill have to enter the correct I P
address or Host Name for that copier .
Copier Properties Screen
After adding a new copier , click on the O K button so all process settings im m ediately tak e ef fect.
Copiers New Button Options
The following options are available from the Copier Properties screen.
Use IP Address
If you are configuring a copier that was not autom atically detected by the Network Scanner
Tool, y ou will need to enter either the I P address of the copier or the host name in the
appropriate field. When the IP address is determ ined either by direct entry or host look up, the
Network Scanner Tool verifies that the IP address is assigned to a Sharp copier.
If your network operates under the Simp le Addressing or Regular DHCP policies described in
Chapter 2, we recommend ‘Use IP Address’ to identify the copier. IP addresses are av ailable
from the PRINT CONFIGURATION PAGE or the Network Adm inistrator.
Use Host Name
If your network operates under the Full or Exception DHCP policy described in Chapter 2, we
recommend ‘Use Host N ame’ to identify the copier . Host N am es for the copiers are available
from your Network Administrator.
Once you enter the Host Name, the N etwork Scanner Tool will then automatically fill in the
correct IP address.
Network Scanner Tool User’s Guide 19
Advanced
The Advanced button allows y ou to specify how your PC network address is to be resolved.
Click on Adv anced to bring up the PC Setting s screen:
PC Settings Screen
If your network operates under Simp le Addressing or Exception DHCP policies described in
Chapter 2, we recommend ‘Use IP Address’ to identify your computer. I P addresses are
available from your Network Administrator.
If your network operates under Regular DHCP or Full DHCP policies described in Chapter 2,
we recommend ‘Use Host Name’ to identify your computer. Host Names are available from
your Network Adm inistrator.
The following table summarizes the recom m ended choices depending on the policy in force
on your network.
POLICY THE COPIER ADDRESS THE COMPUTER A DDRESS
1) Simple addressing Use IP addres s Use IP address
2) Regular DHCP Use IP address Use Host Name
3) Full DHCP Use Host Name Use Host Name
4) Exception DHCP Use Host Name Use IP address
[Note: Sometimes, after the setup wiza rd runs, the addressing m ethods selected will not m atch
this table. This is generally not a problem, but if y ou hav e trouble using the ‘Scan to Desk top’
profiles, set up the addresses manually to correct the problem.]
Examining/Changing Copier Properties
Clicking on the Properties button brings up the same Properties for Copier screen as the New
button. The contents of this screen match the specific copier selected when the Properties button is
clicked. Each option in the Properties for Copier screen can be examined and/or changed just as it
was using the New button.
Deleting a Copier
To delete a copier, simply select one from the Known Copiers list and then click on the Delete
button. A ny activ e Process Definitions residing on that copier will be rem ov ed as part of the copier
delete process.
20 Network Scanner Tool User’s Guide
Enable/Disable a Copier
You can enable or disable a copier for scanning to your computer by checking or uncheck ing the
box next to the copier name.
Auto D etec t
This option will cause Network Scanner Tool to search the local subnet for Sharp copiers that are
capable of network scanning. The local subnet consists of those I P addresses that hav e the first
three segments in comm on. Any copier that is found will be listed but not enabled. Once detected
and listed, you need to check the ones you would like to use with Network Scanner Tool.
Web Setup
[Note that an administrator login might be required.]
This option lets you use a copier’s web page to change its config uration values. These pages are
accessible by selecting a copier from the list and then by pressing the Web Setup button. Adding or
deleting profiles with the web page will not update the listing of process definitions used by y our
computer’s Network Scanner Tool. This is not recommended.
Apply Changes
This option automatically updates the selected copier(s) with the destination for the selected
process definition. This information stays on the sam e screen.
Ok Changes
This option works in the same manner as Apply, but changes the screen.
Cancel Changes
This option lets you eliminate any changes that y ou have m ade since the last tim e y ou pressed
Apply or OK.
Network Scanner Tool User’s Guide 21
System Options Tab
The Network Scanner Tool uses a modified FTP server that is controlled using the System Options
tab. This tab lets you set the FTP port num ber for com m unications with y our computer as well as
allow FTP reads.
Security is provided by using a unique port (rather than the standard FTP port num ber) and by
allowing only receipt of files. The m odified FTP serv er always uses an anony m ous login so there
is no risk of a user name or password being intercepted. Since FTP Get com m ands can be
disabled, no other computer can read files that are sent to the modified FTP server.
If you check the “Allow FTP reads” box, this security may be compromised. Others will be able to
read files in the modified FTP serv er’s root directory.
System Options Tab Acquire Properties Tab
File Naming
The Sharp multifunction copier has a built-in method for nam ing im ag es scanned to desktops. I f
you wish to use the same file naming conv ention that Sharpdesk uses when using a locally
attached TWAIN scanner , check the ‘Ov erride Copier file nam e settings’ box and hit the Details
button. This will bring up the Acquire Properties dialog box and allow you to set the naming
conventions according to your Sharpdesk preferences. As long as the Override Copier box is
checked, any changes made to file nam ing conv entions, either throug h Network Scanner Tool or
Sharpdesk, will apply to both scans initiated locally on the user’ s PC or scans sent to the user’ s PC
through Network Scanner Tool.
22 Network Scanner Tool User’s Guide
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