Sharp LC65N7004U Quick Setup Manual

4K HDR Smart TV

Quick Setup Guide

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For detailed instructions and feature descriptions, access the full User Manual online.

Before using the TV, please read this guide carefully and keep it for future reference.

Copyright statement

© 2019 Hisense Company Ltd. All Rights Reserved.

All material in this Quick Start Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US and In­ternational copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any
manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd., is a violation of Hisense Company Ltd.
rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or other­wise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd. Requests
for permission to store, reproduce, transmit or distribute materials may be made in writing to the following address:

USA:

Hisense USA Corporation

7310 McGinnis Ferry Road

Suwanee, GA 30024

CANADA:

Hisense Canada Co., Ltd

2283 Argentia Road, Unit 16

Mississauga, ON, Canada

L5N 5Z2

MEXICO:

Hisense Mexico S. de R.L. de C.V.

Blvd. Miguel de Cervantes Saavedra No 301

Torre Norte Piso 2, Col. Ampliación Granada

Miguel Hidalgo, Ciudad de México, C.P. 11520

“Sharp™”, “Aquos™”, “Quattron™” and any and all other Sharp product names, logo’s, slogans or marks are registered trademarks
owned exclusively by Sharp Corporation.
"Hisense™", and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks and intellectual property
rights of Hisense Company Ltd. and its subsidiaries.
This product is sold to you under one or more license agreements between Sharp Corporation and Hisense International (Hong Kong)
America Investment Co. Ltd. All other trademarks are the property of their respective holders.

Disclaimer

Disclaimer:

Subscriptions or other payments may be required to access content through some applications. Some or all of the included
or downloaded application services in this Sharp, Aquos or Quattron device may not function depending on the Internet connection,
local limitations of included applications or other reasons outside of the Licensor's or Manufacturers control. ALL LICENSORS AND THE
MANUFACTURER EXPRESSLY DISCLAIM RESPONSIBILITY FOR ANY APPLICATION SERVICE FROM FUNCTIONING AT ANY
TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR REGIONAL LIMITATIONS,
WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE. By purchasing this device, you accept such Disclaimer without any claim on any Licensor and/or the
Manufacturer at any time and in any territory.

B

This Quick Setup Guide supports the following models:

LC-65N7004U

C

Table of Contents

What's in the box ...................................................................................................................... 2

Getting started .......................................................................................................................... 3

Step 1. Attach stand or mount

Step 2. Connect devices to your TV

Step 3. Get your remote ready

Step 4. Power on the TV

Step 5. Complete the rst-time setup

Step 6. Establish a network connection

Step 7. Enjoy your TV!

Troubleshooting .....................................................................................................................14

Product Specications ............................................................................................................ 15

Certication and Compliance..................................................................................................17

................................................................................................... 3

..........................................................................................5

.................................................................................................. 8

........................................................................................................10

....................................................................................... 10

................................................................................... 11

..........................................................................................................13

D

Congratulations on the purchase of your SHARP TV! If you would like to know 'all things SHARP', contact us using the support info:

Country

Customer Care Center SHARP Support Page REGISTER YOUR TV

The model and serial number of the TV is located on the back and/or on one side of the TV. We recommend that you record this if you
ever need.

U.S.A

CANADA

MEXICO

Disclaimer:

• Phone: [phone]

• Hours of Operation:

Monday - Friday:

Saturday - Sunday: 9 AM to 6 PM EST

• Service Email: [e-mail]

• Phone: [phone]

• Hours of Operation:

Monday - Friday: 8 AM to 8 PM EST

• Service Email: [e-mail]

• Phone: [phone]

• Hours of Operation:

• Service Email: [e-mail]

9 AM to 9 PM EST

Monday - Friday 9:00-18:00

http:// www.sharptvusa.com
/support

http://www.sharp-canada.
ca/support/

http://www.SHARPTV.com.
mx/support/

*Scan to download user
manual

This Quick Setup Guide is intended as a general guideline to help you set up your TV. Images throughout this

document are for illustrative purposes only and may differ from the actual product.

www.sharptvusa.com/
support/productreg.asp

No need to register

http://www.SHARPTV.
com.mx/support/product
Reg.asp

1

What's in the box

Your SHARP TV comes with the following items:

TV Power Cord

Remote Control 2 AAA batteries

Quick Start Guide (this document)

2 base stands 4 screws (M5×12)

Important Safety Information and Warranty Card

IMPORTANT:

To prevent accidentally discarding items that came with your TV, be sure to

You will also need the following items (which are not included) to set up your TV:

● Wireless router (not included) for Internet connectivity

● Phillips screwdriver (not included) to secure the TV stand

● HDMI and other types of cables (not included) to connect external devices to the TV

● Wall mount bracket (not included) if you prefer to mount the TV to the wall

check ALL of the foam

Please check foam for accessories before discarding.

·

Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.

·

Antes de desechar la espuma, asegúrese de retirar todos los accesorios.

·

2

in the carton box.

Getting started

Step 1. Attach stand or mount

Before you start using your TV, attach your TV stand or mount it on a wall.

CAUTION:

• Disconnect the A/C power cord before installing a stand or wall-mount bracket.

• The LED display on your TV is fragile. Make sure the TV screen is not scratched or damaged by hard objects or from pressure on the

front of your TV.

Attach the TV stand

To attach the TV stand legs to your TV:

1. Carefully place your TV face down on a clean, soft, flat surface.

2. Insert the TV Base Stand into the bottom slots on your TV.

3. Use the screws provided to secure each leg tightly.

Base Stand

Base Stand

Screws: M5×12

Screws: M5×12

3

Attach the Wall Mount Bracket (not included)

(not included)

(not included)

Rear cover of the TV Spacer

t

9.5 - 11.5 mm

Before you begin the third-party manufacturer instructions, be
sure to do the following things:

1.Place the TV face down on a clean, safe and cushioned surface.

2.Remove the TV stand if you already attached it.

3.Place the spacers (not included) in the corresponding bracket

holes.

Screw

• TopreventinternaldamagetotheTVandensureitis
mountedsecurely,besuretousefixingscrews(not

provided) that are 9.5 - 11.5 mm in length when measured
from the attaching surface of the mounting hook.

Wall mount bracke

Screw

Wall mount hole pattern (mm) 400 × 200

Wall mount screw size (mm) M6

Follow instructions provided with the Wall mount bracket.

● To complete the installation, please contact the wall-mount

manufacturer or the retailer from which you purchased the TV.

● The selected screws are 9.5 - 11.5 mm in length when

measured from the attaching surface of the rear cover.

NOTE: The diameter and length of the screws differ

depending on the Wall-mount bracket model.

Spacer

(not included)

CAUTION:

• Whenyouattachthemount,besuretousethespacers

Bracket

(provided by the third-party manufacturer) between the TV
and the bracket.

4

Step 2. Connect devices to your TV

Check to ensure that you have selected the right cables for the ports and that they are connected securely.
Loose connections can affect the quality of the picture image and color.

Back View of the TV

TV Side View

HEADPHONE

Power Input

TV Bottom View

AV IN

VIDEO

L

TV Bottom Panel

HDMI 3(4K@60Hz

R

5

)

TV label Port Cable External Equipment Brief Description

ANT/CABLE

HDMI

VIDEO

AV IN

L

R

DIGITAL AUDIO OUT

Yellow

White

Red

Antenna

Video

Camera

VHF/UHF Antenna

VCR

DVD Player/Recorder

Set-top Box

Satellite Receiver

ANT OUT

Satellite
antenna

Speaker

Connect an outdoor VHF/UHF antenna.

Connect a High Definition Multimedia Interface
(HDMI) cable from an external device.

cable

Connect a composite video cable and left-right
audio cables from an external AV device.

Connect an optical cable from an external
digital audio system.

6

TV label Port Cable External Equipment Brief Description

Connect headphones to hear audio from the

HEADPHONE

USB

LAN

SERVICE

LAN

This port is not available for you to connect an external device. It can only be used by our factory for testing
purposes.

TV.
Headphones with microphones are not
supported.

Connect a USB device for browsing photos,
music and movies.
Hard disks with a total current consumption
or impulse current consumption greater than
500mA are not supported.

Connect an Ethernet cable to access a network
or the Internet. The TV also has a wireless
connectivity feature.

7

Step 3. Get your remote ready

The following table shows the buttons on your remote control and
describes what each button does.

BUTTON DESCRIPTION

Power on / off

INPUT Change TV input source

Number Enter Channels / input numbers

CC

(Red / Green /
Yellow / Blue)

TV Live TV

˄ / ˅ / ˂ / ˃ D-pad (up/down/left/right navigation buttons)

OK Conrmation button

Turn Closed Captioning On/Off and CC On
When Mute

Dash button / Select a digital sub-channel

Special function buttons

The button for the Quick setup menu

Return to the previous place in the menu or
app

BUTTON DESCRIPTION

Display the Home screen

VOL Volume (up/down)

CH Channel (up/down)

Mute and restore sound

MTS Set the audio language(MTS)

/ /

NRT

APPS All Apps

NOTE: Buttons listed here are for reference only. Actual
remote control models may vary.

Media content control function buttons

Choose to leave the Video description feature
On or Off

SearchNOW shortcut

SLEEP Adjust sleep timer setting

8

Insert the batteries

Remote Control Range Information

1. Take off the back cover to open the battery compartment of the
remote control

2. Insert two AAA size batteries. Make sure to match the (+) and (-)
ends of the batteries with the (+) and (-) ends indicated in the
battery compartment.

3. Replace the battery compartment cover.

Important Information about the remote and batteries

• Discardbatteriesinadesignateddisposalarea.Donot

throw them into a fire.

• Removeoldbatteriesimmediatelytopreventthemfrom

leaking into the battery compartment.

• Ifyoudonotintendtousetheremotecontrolforalong

time,thenremovethebatteries.

• Batterychemicalscancausearash.Ifthebatteriesleak,

clean the battery compartment with a cloth. If chemicals
touch your skin then wash it immediately.

• Donotmixoldandnewbatteries.

• Donotmixalkaline,standard(carbon-zinc)orrechargeable

(NiCd,NiMH,etc.)batteries.

• Donotcontinueusingtheremoteifitgetswarmorhot.

Call our Support Center immediately on the support
website.

● The remote control can work at a distance of up to 26 feet in

front of the TV set.

● It can work at a 30 degree horizontal or vertical angle.

Program Your Universal Cable or Satellite Remote
Control to Operate Your New Television (only for USA)

If you would like to program your other household remote controls
to your new television, please refer to the User Manual supplied
by your Cable or Satellite provider. It should include instructions
on how to program their remote to your television.
A list of codes for the most common Cable and Satellite providers
are listed below. Use the code that is associated with your Cable
or Satellite provider (if applicable).

DIRECTV

11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963,
12002, 12183

Time Warner Cable

0748, 1463, 0463, 10463

Comcast

10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963,
12002

Cox Communications
Dish Network

If the code associated with your Cable or Satellite provider is
not listed, does not work or you cannot locate the instructions to
program your remote, call your local Cable or Satellite provider's
customer service center.

9

......0178, 10178, 10019, 10748, 11314, 11660, 11710,

......386, 0178, 10178, 400, 450, 461, 456,

......0178, 10178, 10463, 11463, 10748, 11314, 11660,

......0178, 10178, 1326, 1463

......505, 627, 538, 720, 659

If your Cable or Satellite provider does not have a code available,
please contact us at one of the phone numbers on Page 2.

Using Your Cable Set-top Box or Satellite Receiver
Remote as a ‘Universal’ Remote

If you prefer to use your Cable Set-top Box or Satellite Receiver
Remote as a ‘Universal Remote’, then visit the Support page to
view a list of the codes.

Step 4. Power on the TV

Plug the power cord into a power outlet.

Step 5. Complete the first-time setup

The first time you turn on your TV, there is a guided setup to make
it easy to connect your TV to the Internet and complete the setup
of your TV.

Language

Region

Time Zone

Language and

Location

End User License

Agreement

Usage Mode • Select

Network

Connection

Product

Registration

Last step of TV

setup

• Using the D-pad arrows of your remote, choose

your

• Choose

icon and press

Note:

•

Only)’ should only be selected by Retailers who
plan to demonstrate the TV.

• If your TV does not automatically detect an

Ethernet connection, then use a wireless network.
Select your network from the list that displays,
input the password. Also you can add a hidden
network.

•Registering helps keep your product humming

with software updates, product support and our
warranty.

•You are at the last step of TV setup. If you have

not connected network, you can select ‘Set up
network’ or ‘Use without network’. If you have
connected network,Congratulations! You have
completed TV setup. Start to use.

Language, Region

Agree

Home Mode

‘Store Mode and Store Mode(Video Demo

Decline

or

.

[OK]

(which appears by default).

Time Zone

and

, then select

.

Continue

Honduras

El Salvador

Alaska

Hawaii

10

STEP 6. Establish a network connection

TV JACK

eL

1. Press the [

2. Select

Network

(ADSL / VDSL / Cable TV)

Modem Cabl

button on the remote control, press

]

NetworkConguration

→

External Modem

[ ˅ ]

.

IP Sharer (Router)

(with DHCP server)

button to select

AN CableLAN Cable

Settings

LAN

and then press

[OK]

Establish a wired network connection

Automatically obtain an IP address

1. Select

NOTE: The default option of IP Settings Mode is DHCP.

2. If the connection fails then "

Manually enter the IP Settings

1. Select

2. Enter the IP Address, Netmask, Gateway, DNS Server 1 and DNS Server 2 in the menu. Next, select

Wired LAN

. The TV will automatically obtain an IP address and connect to the network.

the information again.

Manual

.

Disconnected

" will display for the Ethernet status. Retry or enter the

IP Settings

to enter the Settings menu

, select

Connect

Manual

to input

.

.

11

Establish a wireless network connection

Wireless router with DHCP

Wireless LAN Adapter

built-in TV set

LAN Cable

The TV can directly receive network signals via wireless router

1. Select

Wireless

. The list of networks will be displayed automatically.

2. Select a wireless network from the list, input the password and select

3. If the network connection does not appear in the list, select

Refresh

Security mode selection

Close the network connection

Off

Select

. The network connection will close.

12

Connect

.

to refresh the list or select

Add

to manually enter SSID and

Step 7. Enjoy your TV!

Now that you’ve completed the first-time setup, your Home screen
is your starting point for using your TV. Your SHARP TV provides
a variety of entertainment options, so you'll always find something
new. Use your TV to watch live channels, access video on
demand to watch movies, and much more.

Press the Home button on your remote to get started.

13

Troubleshooting

If you are having trouble with your TV, first try turning it off and on again. If this does not fix the problem, check the tips in the following table. If your
problem is not listed in the following table, then contact us at one of the phone numbers on Page 2.

Issues Possible solutions

• Check if the power cord is plugged into a powered AC outlet.

No sound or picture

I have connected an external
source to my TV and I get no
picture and/or sound.

When I turn on my TV, there is a
delay for a few seconds before the
picture appears. Is this normal?

The picture is normal but there is
no sound

Sound but no picture or black and
white picture

The sound and/or picture is
distorted or appears wavy

The sound and picture is blurry or
cuts out

A horizontal or vertical stripe
appears on the picture and/or the
picture is shaking

The plastic cabinet makes a
"clicking" type of sound

The remote control does not work

• Press the Power button on the remote control to activate the unit from 'Standby' mode.

• Check to see if the LED light is on or not. If it is, then the TV is receiving power.

• Check for the correct output connection on the external source and for the correct input connection on the TV.

• Make sure you have made the correct selection for the input mode for the incoming signal.

• Yes, this is normal. The TV is initializing and searching for previous setting information.

• Check the volume settings.

• Check if 'Mute' mode is set to On.

• If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.

• Check that the Color is set to 50 or higher.

• Try different TV channels.

• An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away

from the TV.

• Insert the power plug of the TV set into another power outlet.

• If using an external antenna, check the direction, position and connection of the antenna.

• Adjust the direction of your antenna or reset or ne tune the channel.

• Check if there is an appliance or electric tool nearby that is causing interference.

• The 'click' sound can occur when the temperature of the television changes. This change causes the television

cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.

• Conrm that TV still has power and is operational.

• Change the batteries in the remote control.

• Check if the batteries are correctly installed.

14

Product specifications

Model Name LC-65N7004U

Dimension

(W × H × D)

Weight Without Stand 43.2 lbs (19.6 kg)

TV Stand Width(W × D) 47.1 × 12.2 inch

Class 65"

Active Screen Size (Diagonal) 64.5 inches

Screen Resolution 3 840 × 2 160

Audio Power 15 W + 15 W

Power consumption 170W

Power Supply 120 V ~ 60 Hz

Connectivity Built-in Wireless feature (2x2 dual band)

Ports 3 HDMI ports, 1 USB port, 1 LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Headphone Audio Output, 1

Receiving Channels VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125

Tuner Type Frequency synthesized

Receiving System Analog: NTSC

Operating Temperature 5°C - 35°C(41°F - 95°F)

Without Stand 57.5 × 33.3 × 3 inches

(1 460 × 847 × 76 mm)

With Stand 57.5 × 36.1 × 12.2 inches

(1 460 × 916 × 311 mm)

With Stand 44.5 lbs (20.2kg)

(1196 × 311 mm)

RCA Composite Video Input , 1 left/right Audio Input for Composite

Digital Terrestrial Broadcast (8VSB): 2 - 69

Digital cable (64/256 QAM): 1 - 135

Digital: ATSC/QAM

15

Operating Humidity 20% to 80% non-condensing

Storage Temperature -15°C to 45°C(5°F to 113°F)

Storage Humidity 10% to 70%, non-condensing

Disclaimer:

All products, product specifications, and data are subject to change without notice to improve reliability, function, design or

otherwise.

16

Certification and Compliance

FCC Notice

The Wi-Fi Module complies with FCC radiation exposure limits
set forth for an uncontrolled environment. This device should be
installed and operated with a minimum distance of 20 centimeters
between the radiator and your body.

This device has been tested and found to comply with the limits
for a Class B digital device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this device does cause
harmful interference to radio or television reception, which can
be determined by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:

● Reorient or relocate the receiving antenna.

● Increase the separation between the device and receiver.

● Connect the device into an outlet on a circuit different from that

to which the receiver is connected.

● Consult the dealer or an experienced radio/TV technician for

help.

NOTE: The manufacturer is not responsible for any radio or

TVinterferencecausedbyunauthorizedmodifications

to this equipment. Such modifications could void the
user’s authority to operate the equipment.

This device complies with Industry Canada’s licence-exempt
RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including
interference that may cause undesired operation of the device.

Declaration of Conformity

Trade Name: SHARP

Model: LC-65N7004U
Responsible Party: Hisense USA Corporation
Address: 7310 McGinnis Ferry Road, Suwanee, GA 30024
Telephone Number: 678-318-9060

This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.

17

Manufactured under license from Dolby Laboratories. Dolby, Dolby
Audio, and the double-D symbol are trademarks of Dolby Laboratories.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI
Logo are trademarks or registered trademarks of HDMI Licensing Administrator,
Inc. in the United States and other countries.

For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS Licensing Limited.
DTS, the Symbol, & DTS and the Symbol together
are registered trademarks, and DTS TruSurround is a
trademark of DTS, Inc.

DTS, Inc. All Rights Reserved.

Environmental Protection

This mark indicates that this product should not be disposed
together with other domestic garbage, to avoid damage to the
environment or human health due to the disposal of uncontrolled
waste. Recycle it responsibly for promoting the sustainable reuse
of material resources. To return your used device, please use the
return systems available in your location or contact the vendor
where you purchased your product they could take this product for
recycling and protection of the environment.

©2019. All rights reserved. Hisense and the Hisense logo are
registered trademarks of Hisense. Other brand and product
names are registered trademarks of their respective owners.

18

ES-G182606-2