Sharp HRO00204 Users Manual
Important Information
for the SHARP AQUOS
Crystal
Important Safety Information –
page 2
Manufacturer’s Warranty –
page 20
General Terms and Conditions of
Service – page 25
Important Message from Sprint –
page 57
Important Safety
Information
This booklet contains important operational and safety
information that will help you safely use your phone.
Failure to read and follow the information provided in
this booklet may result in serious bodily injury, death, or
property damage.
General Precautions
There are several simple guidelines to operating your
phone properly and maintaining safe, satisfactory
service.
• To maximize performance, do not touch the bottom
portion of your phone where the internal antenna is
located while using the phone.
• Speak directly into Mic.
• Although your phone is quite sturdy, it is a complex
piece of equipment and can be broken. Avoid
dropping, hitting, bending, or sitting on it.
• Any changes or modiications to your phone not
expressly approved in this document could void your
warranty for this equipment and void your authority to
operate this equipment.
2 Important Safety Information Important Safety Information 3
Maintaining Safe Use of and Access to
Your Phone
Do Not Rely on Your Phone for Emergency Calls
Mobile phones operate using radio signals, which
cannot guarantee connection in all conditions.
Therefore you should never rely solely upon any mobile
phone for essential communication (e.g., medical
emergencies). Emergency calls may not be possible on
all cellular networks or when certain network services or
mobile phone features are in use. Check with your local
service provider for details.
Using Your Phone While Driving
Talking on your phone while driving (or operating the
phone without a hands-free device) is prohibited in
some jurisdictions. Laws vary as to speciic restrictions.
Remember that safety always comes irst.
Following Safety Guidelines
To operate your phone safely and eficiently, always
follow any special regulations in a given area. Turn your
phone off in areas where use is forbidden or when it may
cause interference or danger.
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from
radio frequency (RF) signals. However, RF signals from
wireless phones may affect inadequately shielded
electronic equipment.
RF signals may affect improperly installed or
inadequately shielded electronic operating systems or
entertainment systems in motor vehicles. Check with
the manufacturer or their representative to determine if
these systems are adequately shielded from external RF
signals. Also check with the manufacturer regarding any
equipment that has been added to your vehicle.
Consult the manufacturer of any personal medical
devices, such as pacemakers and hearing aids, to
determine if they are adequately shielded from external
RF signals.
Note: Always turn off the phone in healthcare facilities,
and request permission before using the phone
near medical equipment.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To
prevent possible interference with aircraft systems, the
U.S. Federal Aviation Administration (FAA) regulations
require you to have permission from a crew member
to use your phone while the plane is on the ground.
To prevent any risk of interference, FCC regulations
prohibit using your phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your
phone off when in a blasting area or in other areas
with signs indicating two-way radios should be turned
off. Construction crews often use remote-control RF
devices to set off explosives.
Turn your phone off when you’re in any area that has a
potentially explosive atmosphere. Although it’s rare,
your phone could generate sparks. Sparks can cause an
explosion or ire, resulting in bodily injury or even death.
These areas are often, but not always, clearly marked.
They include:
• Fueling areas such as gas stations.
• Below deck on boats.
• Fuel or chemical transfer or storage facilities.
• Areas where the air contains chemicals or particles
such as grain, dust, or metal powders.
• Any other area where you would normally be advised
to turn off your vehicle’s engine.
4 Important Safety Information Important Safety Information 5
Note: Never transport or store lammable gas,
lammable liquids, or explosives in the
compartment of your vehicle that contains your
phone.
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to play with
it as they could hurt themselves and others, damage the
phone or make calls that increase your Sprint invoice.
Using Your Phone With a Hearing Aid
Device
A number of Sprint phones have been tested for hearing
aid device compatibility. When some wireless phones
are used with certain hearing devices (including hearing
aids and cochlear implants), users may detect a noise
which can interfere with the effectiveness of the hearing
device.
Some hearing devices are more immune than others
to this interference noise, and phones also vary in
the amount of interference noise they may generate.
ANSI standard C63.19 was developed to provide a
standardized means of measuring both wireless phone
and hearing devices to determine usability rating
categories for both.
Ratings have been developed for mobile phones to
assist hearing device users ind phones that may be
compatible with their hearing device. Not all phones
have been rated for compatibility with hearing devices.
Phones that have been rated have a label located on the
box.
These ratings are not guarantees. Results will vary
depending on the user’s hearing device and individual
type and degree of hearing loss. If a hearing device is
particularly vulnerable to interference noise; even a
phone with a higher rating may still cause unacceptable
noise levels in the hearing device. Trying out the phone
with your hearing device is the best way to evaluate it for
your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC
requirements for hearing aid compatibility and are likely
to generate less interference to hearing devices than
unrated phones. (M4 is the better/higher of the two
ratings.)
T-Ratings: Phones rated T3 or T4 meet FCC requirements
and are likely to be more usable with a hearing device’s
telecoil (“T Switch” or “Telephone Switch”) than unrated
phones. (T4 is the better/higher of the two ratings. Note
that not all hearing devices have telecoils in them.)
Note: New Technologies, Including VoIP over Wi-Fi
or LTE
This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there may
be newer wireless technologies (including VoIP
over Wi-Fi or LTE) used in this phone that have not
been tested for use with hearing aids.
Hearing aid devices may also be measured for immunity
to interference noise from wireless phones and should
have ratings similar to phones. Ask your hearing
healthcare professional for the rating of your hearing
aid. Add the rating of your hearing aid and your phone to
determine probable usability:
• Any combined rating equal to or greater than six
offers excellent use.
• Any combined rating equal to ive is considered
normal use.
• Any combined rating equal to four is considered
usable.
Thus, if you pair an M3 hearing aid with an M3 phone,
you will have a combined rating of six for “excellent use.”
This is synonymous for T ratings.
6 Important Safety Information Important Safety Information 7
Sprint further suggests you experiment with multiple
phones (even those not labeled M3/T3 or M4/T4)
while in the store to ind the one that works best with
your hearing aid device. Should you experience
interference or ind the quality of service unsatisfactory
after purchasing your phone, promptly return it to
the store within 14 days of purchase. (A restocking
fee may be applied to exchanges. Visit
returns
for details.) More information about hearing aid
compatibility may be found at:
accesswireless.org.
sprint.com/
fcc.gov, fda.gov, and
Getting the Best Hearing Device Experience With
Your Phone
To further minimize interference:
• Set the phone’s display setting to a lower brightness:
1. From home, touch > Settings > Display >
Brightness.
2. Adjust the dimmer slider and then touch OK.
• Position the phone so the internal antenna is farthest
from your hearing aid.
• Move the phone around to ind the point with least
interference.
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of
your battery’s performance.
• In order to avoid damage, charge the phone only in
temperatures that range from 41° F to 95° F (5° C to
35° C).
• Don’t use AC Adapter in direct sunlight or in high
humidity areas, such as the bathroom.
• Never dispose of a phone by incineration.
• The battery may need recharging if it has not been
used for a long period of time.
• Don’t store the phone in high temperature areas for
long periods of time. It’s best to follow this storage
rule:
▪ -4° F to 113° F (-20° C to 45° C)
Disposal of Lithium Ion (Li-Ion) Batteries
Do not handle a damaged or leaking Li-Ion battery as
you can be burned.
Special Note: Be sure to dispose of your phone properly.
In some areas, the disposal of phones in household or
business trash may be prohibited.
8 Important Safety Information Important Safety Information 9
Safety, Regulatory, & Legal
Phone, SIM Card, SD Card, AC Adapter (including
Micro USB Cable)
• Use speciied AC Adapter only. Non-speciied
equipment use may cause Internal Battery to leak,
overheat, burst or ignite, and may cause AC Adapter
to overheat, ignite, malfunction, etc.
• Do not disassemble, modify or solder phone or
related hardware. May cause ire, injury, electric shock
or malfunction. Internal Battery may leak, overheat,
burst, ignite, etc.
• Do not expose internal phone parts or AC Adapter to
liquids. Also do not use phone or AC Adapter in high
humidity or near water (in bathrooms, shower rooms,
etc.). If liquid (water, rain, pet urine, etc.) gets inside,
immediately turn the power off. Do not let exposed
internal parts remain wet; do not charge while they
are wet. May cause overheating, electric shock, ire,
injury or malfunction. Use only as directed.
• Do not charge, use, or leave phone or related hardware
in extreme heat (ire, heat sources, direct sunlight,
inside vehicles (especially on the dashboard), etc.). Do
not charge, leave, use, or be carrying phone or related
hardware in a warm place or where heat collects. Also
do not go to sleep with phone covered by cloth. May
cause warping/malfunction; Internal Battery may leak,
overheat, ignite or burst. Phone or related hardware
may become hot to the touch, leading to burns or
other problems.
• If Micro USB plug cannot be inserted into phone
properly, do not force the plug into phone. Check
Micro USB plug orientation; retry. Connecting the
plug in phone incorrectly may cause Internal Battery
to leak, overheat, burst, ignite, etc.
• While AC Adapter is connected to phone, do not step
on it or apply other excessive force.
Charging with damaged terminals may cause
malfunction or ire. When charging, take care where
phone and AC Adapter are located and with handling.
• Phone uses glass and acrylic resin; do not subject to
impact or apply excessive force. Phone may break,
scattering smashed sharp glass or acrylic resin
pieces. Should phone break, do not touch glass or
acrylic resin pieces or broken parts directly; may
cause injury.
• Do not place phone or AC Adapter in/on ovens,
microwave ovens, pressure cookers, induction stoves
or other cooking appliances. Internal Battery may
leak, overheat, burst or ignite. Phone/AC Adapter may
overheat, emit smoke, ignite, malfunction, etc.
• Do not drop/throw or subject to strong impact.
Internal Battery may leak, overheat, burst or ignite,
resulting in ire, electric shock, malfunction, etc.
• For unusual sound/odor, smoke or other abnormality:
Continued use may cause ire, electric shock, or
cause Internal Battery to leak, burst, etc.; grasp
adapter body to disconnect AC Adapter, and then
power off, being careful not to burn or injure yourself.
• Keep liquid (e.g., pet urine) and conductive material
(e.g., pencil lead, metal strip/jewelry) away from
External Device Port. May cause short-circuiting,
resulting in ire, malfunction, etc.
• Never connect Micro USB plug while phone or AC
Adapter is wet. Any liquid (tap water, beverage, sea
water, pet urine, etc.), or any other foreign matter,
that is on phone or Micro USB plug when connecting
Micro USB plug may cause unusual overheating,
burning out, ire, malfunction, burns, etc. due to
electric shock or short-circuiting.
• Do not expose phone or related hardware to hot air
from dryers or other sources to dry them or for other
purposes. Avoid saunas or hot water.
Internal Battery may leak, overheat, burst or ignite.
10 Important Safety Information Important Safety Information 11
Phone/AC Adapter may overheat, emit smoke, ignite,
malfunction, etc.
• Do not place phone or related hardware on unstable
surfaces. Phone or related hardware may fall,
resulting in injury, malfunction, etc.; take added care
when Vibration is set or while charging.
• When removing AC Adapter from phone, grasp Micro
USB connector to remove and do not pull by the
cable. When removing AC Adapter from the outlet,
grasp adapter body to disconnect AC Adapter, and
do not pull by the cable. Pulling by the cable may
damage cable or terminals, causing ire, electric
shock, etc.
• Keep phone and related hardware away from infants
and pets. Infants and pets may choke from swallowing
phone or related hardware or be injured, etc.
Internal Battery
• Do not dispose of phone in ire. Internal Battery may
leak, burst, ignite, etc.
• Do not damage (nail, hammer, stomp, etc.) phone or
subject it to strong impact. Internal Battery may leak,
overheat, burst, ignite, etc.
• If battery luid gets in eyes, do not rub; rinse with clean
water and consult a doctor immediately.
Eyes may be severely damaged.
• If battery luid contacts skin or clothes, discontinue
phone use and rinse with clean water immediately.
May cause skin damage.
• If charging continues even after speciied Charging
Time, stop charging.
Internal Battery may leak, overheat, burst, ignite, etc.
• Do not let your pet bite phone; if this occurs, do not
use phone. Pet bites may cause Internal Battery to
leak, overheat, burst or ignite. May cause phone/
related hardware to malfunction, or ire may result.
Phone
• Users with a heart condition should adjust ringtone
Vibration and Volume as needed.
May cause heart damage.
• If thunder is audible while outdoors, power off; ind
cover. There is a risk of lightning strike or electric shock.
• Do not shine Mobile Light in eyes. May temporarily
affect eyesight or startle, leading to accidents.
• Protective Sheet may be hot to the touch while power
is on or immediately after powering off. May cause
burn injuries. When removing Battery Cover, power
off and wait until handset cools down.
Normally use phone with Battery Cover attached.
• Do not peel, damage or subject Protective Sheet to
impact. There are Battery and precision parts under
Protective Sheet. Do not peel, damage or subject it to
impact; may cause malfunction, overheating, ignition,
electric shock, impairment, burn injuries, etc.
• Keep phone away from magnetic items (e.g.,
magnetic cards). Data on bank cards, credit cards,
telephone cards, loppy disks, etc. may be lost.
• Phone may become hot while in use, especially in
high temperatures. Prolonged contact with skin may
cause burns.
• Always maintain some distance from Speaker
while ringtones, music or other phone sounds play.
Excessive volume may damage ears or hearing.
• During a call, the sound level on phone may vary,
depending on how you are routing the sound. Keep
the volume at a moderate level to prevent damage to
your hearing.
• For any skin irritation associated with use, discontinue
use and consult a doctor. Metal and other materials
may cause skin irritation, rashes, or itchiness
depending on your physical condition.
12 Important Safety Information Important Safety Information 13
AC Adapter
• Unplug AC Adapter for periods of disuse; grasp by
adapter body to disconnect. Leaving AC Adapter
plugged in can allow foreign matter or liquid to collect
on adapter body or allow AC Adapter to be stepped
on, causing electric shock, ire or malfunction.
• Plug AC Adapter irmly into the outlet, keeping the
adapter body and terminals free from conductive
material (pencil lead, metal strip/jewelry, etc.). May
cause ire, burns, malfunction, etc. due to electric
shock or short-circuiting.
• Do not touch adapter body with wet hands.
May cause electric shock, malfunction, etc.
• Do not touch AC Adapter if thunder is audible.
May cause electric shock or other problems.
• Do not subject AC Adapter to strong impact while it is
plugged in. May cause malfunction or injury.
• To remove dust, grasp adapter body to disconnect AC
Adapter, then clean with a dry cloth. Fire may result.
Pacemakers
• The Health Industry Manufacturers Association
recommends that a minimum separation of six
(6) inches be maintained between a handheld
wireless phone and a pacemaker to avoid
potential interference with the pacemaker.
These recommendations are consistent with the
independent research and recommendations of
Wireless Technology Research. Never come closer
than six (6) inches to a person with a heart pacemaker
implant when using phone. Doing so could result
in interference with the function of the pacemaker.
Persons with pacemakers:
▪ ALWAYS keep phone more than six (6) inches from
your pacemaker when phone is turned on.
▪ Do not carry phone in a breast pocket.
▪ Use the ear opposite the pacemaker to minimize
the potential for interference.
▪ If you have any reason to suspect that interference
is taking place, turn phone OFF immediately.
Other medical devices
• If you use any other personal medical device, consult
the manufacturer of your device to determine if they
are adequately shielded from external RF energy. Your
physician may be able to assist you in obtaining this
information.
Hospitals and health care facilities
• Turn phone OFF in health care facilities when any
regulations posted in these areas instruct you to do
so. Hospitals or healthcare facilities may be using
equipment that could be sensitive to external RF energy.
Important Product Information
• To help maintain performance and life of Internal
Battery, do not store in the following conditions.
▪ Full (immediately after charging is complete)
▪ Exhausted (too low for phone to turn on)
Battery level should be at approximately 40% for
optimal storage.
• Any stored data or settings on the device may be
inadvertently erased or altered due to malfunction or
repair. We strongly recommend you regularly make a
back up copy of all important data (contact lists, etc.).
Please note that we are not responsible for damages
resulting from erasure/alteration of stored data (i.e.,
contact lists, music, pictures, videos) and settings on
the device due to malfunction, repair, exchange, or
any other handling.
• Phone transmissions may be disrupted inside
buildings, tunnels or underground, or when moving
into/out of such places; may affect calls.
14 Important Safety Information Important Safety Information 15
• Phone internal temperature may increase depending
on usage or environment, causing housing to heat up.
(Phone may stop charging or Display brightness may be
adjusted for safety.) After a period of phone use under
such conditions, warning appears and phone shuts
down after approximately 3 minutes. To lower internal
temperature and prevent automatic shutdown, exit all
applications and activate Screen lock.
• After a period of Camera use at high internal
temperature, warning appears and phone
automatically shuts down. (Shot image is saved.)
• Phone is not waterproof. Do not expose to water or
leave in high humidity.
▪ When walking in the rain, do not place in an
outside bag pocket or carry in your hand.
▪ Do not place near an air conditioner vent. A sudden
temperature change may cause condensation and
cause corrosion of the phone interior.
▪ Do not place in your clothes when at a sink, etc.
Leaning over or other posture while placed in
pocket, etc. may cause phone to fall into sink and
be exposed to water.
▪ When at a shore, etc., be sure to keep in a bag, etc.
to avoid exposure to splashing and direct sunlight.
▪ Do not touch with sweaty hands or place in a
pocket of sweaty clothes. Hand and body sweat
can enter phone and cause malfunction.
• Avoid extreme temperature or direct sunlight.
• Phone/Internal Battery may become warm during
operation or while charging. This is normal.
• Clean phone with a soft dry cloth. Alcohol/solvent use
may fade color/print.
• Avoid scratching Display.
• Do not power off while using SD Card; may result in
data loss or malfunction.
• Avoid covering Mic, Speaker and Recorder Mic while
using phone.
• Do not cover Light Sensor or place a sticker/label over
it; may hinder ambient light detection, resulting in
malfunction of Light Sensor.
Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver.
When it’s turned on, it receives and transmits radio
frequency (RF) signals. When you use your phone, the
system handling your call controls the power level. This
power can range from 0.006 watt to 0.2 watt in digital
mode.
Knowing Radio Frequency Safety
The design of your phone complies with updated NCRP
standards described below.
In 1991–92, the Institute of Electrical and Electronics
Engineers (IEEE) and the American National Standards
Institute (ANSI) joined in updating ANSI’s 1982 standard
for safety levels with respect to human exposure to
RF signals. More than 120 scientists, engineers and
physicians from universities, government health
agencies and industries developed this updated
standard after reviewing the available body of research.
In 1993, the Federal Communications Commission (FCC)
adopted this updated standard in a regulation. In August
1996, the FCC adopted hybrid standard consisting of
the existing ANSI/IEEE standard and the guidelines
published by the National Council of Radiation
Protection and Measurements (NCRP).
16 Important Safety Information Important Safety Information 17
Body-Worn Operation
This device was SAR tested for typical body-worn
operations with the phone kept
When operating with “Hotspot” functionality engaged,
a separation distance of
compliance with FCC RF exposure requirements, use
only belt-clips, holsters or similar accessories that
maintain a
user’s body and the phone, including the antenna.
The use of belt-clips, holsters and similar accessories
should not contain metallic components in its assembly.
The use of accessories that do not satisfy these
requirements may not comply with FCC RF exposure
requirements, and should be avoided.
For more information about RF exposure, visit the FCC
website at
1.5 cm separation distance between the
fcc.gov.
1.5 cm from the body.
1.0 cm was used. To maintain
Speciic Absorption Rates (SAR) for Wireless
Phones
The SAR value corresponds to the relative amount of RF
energy absorbed into the head of a user of a wireless
phone.
The SAR value of a phone is the result of an extensive
testing, measuring and calculation process. It does
not represent how much RF the phone emits. All
phone models are tested at their highest value in
strict laboratory settings. But when in operation, the
SAR of a phone can be substantially less than the level
reported to the FCC. This is because of a variety of
factors including its proximity to a base station antenna,
phone design and other factors. What is important
to remember is that each phone meets strict federal
guidelines. Variations in SARs do not represent a
variation in safety.
All phones must meet the federal standard, which
incorporates a substantial margin of safety. As stated
above, variations in SAR values between different model
phones do not mean variations in safety. SAR values at
or below the federal standard of 1.6 W/kg are considered
safe for use by the public.
The highest reported SAR values of the AQUOS Crystal
are:
Head: 0.94 W/kg
Body-worn: 0.63 W/kg (1.5 cm)
Hotspot: 1.34 W/kg (1.0 cm)
FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency Emission
Guidelines.
FCC ID number: APYHRO00204
More information on the phone’s SAR can be found from
the following FCC website:
http://transition.fcc.gov/oet/ea/.
FCC Notice
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
Changes or modiications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications.
18 Important Safety Information Important Safety Information 19
Loading...