International call access code
for the country you stay
* You are charged a call fee to Japan when calling from a land-line phone, etc.
If you use SH-13C, you should dial the number +81-3-6832-6600
※
(to enter “+”, touch “0” for a while).
From land-line phones
<Universal number>
Universal number
international prefix
* You might be charged a domestic call fee according to the call rate for the
country you stay.
※ For international call access codes for major countries and universal number
international prefix, refer to DOCOMO International Services website.
● If you lose your FOMA terminal or have it stolen, immediately take the steps necessary for suspending the use of the
FOMA terminal.
● If the FOMA terminal you purchased is damaged, bring your FOMA terminal to a repair counter specified by DOCOMO
after returning to Japan.
Don’t forget your mobile phone… or your manners!
When using your mobile phone in a public place, don’t forget to show common courtesy and consideration for
others around you.
To prevent damage to the environment,
bring used battery packs to a docomo
service counter, a docomo agent or a
recycle center.
-81-3-6832-6600
-8000120-0151
*
(toll free)
*
(Business hours: 24 hours (open all year round))(Business hours: 9:00 a.m. to 8:00 p.m.)
■From DOCOMO mobile phones
(In Japanese only)
(No prefix) 113 (toll free)
※ Unavailable from land-line phones, etc.
Failures encountered overseas
<Network Support and Operation Center>
(available 24 hours a day)(available 24 hours a day)
From DOCOMO mobile phones
International call access code
for the country you stay
* You are charged a call fee to Japan when calling from a land-line phone, etc.
If you use SH-13C, you should dial the number +81-3-6718-1414
※
(to enter “+”, touch “0” for a while).
From land-line phones
<Universal number>
Universal number
international prefix
You might be charged a domestic call fee according to the call rate for the
*
country you stay.
※ For international call access codes for major countries and universal number
international prefix, refer to DOCOMO International Services website.
Repairs
■From land-line phones
(In Japanese only)
※ Unavailable from part of IP phones.
-81-3-6718-1414
-8005931-8600
Sales:
Manufacturer: SHARP Corporation
0120-800-000(toll free)
*
(toll free)
*
’11.7 (1st Edition)
11G TU164
1
INSTRUCTION MANUAL
’11.●
SH-13C
’11.7
Introduction
Thank you for purchasing “AQUOS PHONE f
SH-13C”.
Make sure to read this manual before and
during use to ensure proper operation.
Using the FOMA terminal
SH-13C supports W-CDMA, GSM/GPRS and
Wireless LAN System.
Because the FOMA terminal relies on radio signals,
it cannot be used in places with no signal (such as
tunnels, underground or in buildings), in places with
a weak signal or outside the FOMA service area.
You may not use the FOMA terminal in the upper
floors of a building even with no obstructions in sight.
There may also be times when the signal is strong
and you are not moving but the call is interrupted.
Because the FOMA terminal uses electrical signals,
it is possible for a third party to listen in on a
conversation. However, since the W-CDMA and
GSM/GPRS systems automatically apply privacy to
every call, a third party that tries to listen in only
hears static.
The FOMA terminal converts conversations into a
digital signal and sends it to the other party over the
radio. If the signal cannot be reconverted properly by
such as moving to an area with a weak signal, the
voice may not be heard correctly.
Keep a separate memo and note information (e.g.
phonebook, calendar, notepad, voice memo,
answering memo) stored in the FOMA terminal.
DOCOMO shall not be liable for any loss of content
due to a failure, repair, upgrade or other handling of
the FOMA terminal.
As with PCs, some user-installed applications etc.
may disrupt the stability of your FOMA terminal
performance or unexpectedly transmit information
via the Internet causing improper use of your
location information and personal information stored
in the FOMA terminal. Therefore, verify the supplier
and operating conditions of the applications to be
used before using them.
It is recommended to save the important data to the
microSD Card.
The FOMA terminal supports the FOMA Plus-Area
and the FOMA HIGH-SPEED area.
Unlocking SIM card
The FOMA terminal can unlock the SIM card.
Unlock the SIM card to use non-DOCOMO SIM
cards.
SIM card can be unlocked at a docomo Shop.Commission is incurred separately for unlocking SIM
card.
When using non-DOCOMO SIM card, some
services and functions are unavailable. DOCOMO
shall not be liable for guaranteeing operation of the
FOMA terminal.
For details on unlocking SIM card, refer to
DOCOMO website.
Download the latest information on this manual
from the DOCOMO website.
microSD Card is
inserted to the FOMA
terminal by default.
Wireless Charger SH01
(includes warranty)
Battery Pack SH29
microUSB cable for
PC (sample)
(includes user’s guide)
Quick Start Guide
(in Japanese only)
Basic package and main
optional parts
Basic package
FOMA AC Adapter 01/02
(includes warranty and
user’s guide)
For details on other optional parts nP. 127
The screens and illustrations in this manual
are shown as examples. The actual screens
and illustrations may differ.
The explanations in this manual are based on
default settings. The actual screens may differ
depending on settings changed after
purchase.
Note that “SH-13C” is referred to as “FOMA
terminal” in this manual.
This manual refers to microSD Card as
“microSD Card” or “microSD”.
Reproduction of this manual in part or in whole
is prohibited.
The contents of this manual are subject to
change without prior notice.
Checking operation method on the FOMA
terminal
Select [R]/[Instruction Manual] in the home
screen. Main contents described in the manual
can be referred (in Japanese only). Also, you
can find a description of the function you want to
use using table of contents, index and searching.
The latest information on the manual is
described.
FOMA charger micro
USB adapter SH01
(includes warranty and
user’s guide)
Outline of international roaming (WORLD WING), Available
services overseas, Before use overseas, Setting to use
overseas, Make/Receive a call in your country of stay
Introduction of options and related devices, Troubleshooting
(FAQ), Warranty and After-Sales Service, Software update, OS
version upgrade, Main specifications, Specific Absorption Rate
(SAR) of mobile phone, Export Administration Regulations,
Intellectual Property Right, Index
function, External connector device, Cooperation
Contents/Precautions
3
Notes on using SH-13C
This FOMA terminal does not support i-mode
functions (connection to i-mode site
(broadcast), i-appli, etc.).
Google applications and its service contents
are subject to change without prior notice.
This FOMA terminal automatically performs
communication for some functions, for
example, to synchronize data, check the latest
software version or maintain connection with
the server. Also, making a communication
with large-volume data such as downloading
applications or watching videos will lead to
higher packet communication charges.
Subscription to flat-rate packet communication
services is highly recommended.
Subscription to sp-mode is required to use
Wi-Fi tethering.
Packet communication charges when using
Wi-Fi tethering are same as when connecting
a PC or PDA, etc. Note that making a
communication with large-volume data will
lead to higher communication charges.
Packet communication charges when using
Wi-Fi tethering differ according to your
payment plans. Subscription to flat-rate
packet communication services is highly
recommended.
If you subscribe to flat-rate packet
communication services, all of the packet
communications (including Browser, Mail,
etc.) when using Wi-Fi tethering will be
regarded as ones with external devices such
as PC connected even if external devices are
not connected. Make sure that Wi-Fi tethering
is disabled as soon as communications using
external devices are finished.
For details on usage fees to use, refer to
http://www.nttdocomo.co.jp/ (in Japanese
only).
This FOMA terminal does not support Public
mode (Drive mode).
Setting this FOMA terminal to manner mode
does not mute sounds (camera shutter sound,
etc.) other than the ring tone, operation sound,
and various notification sounds.
Software in this FOMA terminal can be
updated to up-to-date status (nP. 134).
For details on software version of your FOMA
terminal nP. 84
For details on checking your phone number
(own number) nP. 76
New functions may be added to this FOMA
terminal, the operation method may change,
etc. by upgrading the OS version. Check the
DOCOMO website for the latest information of
additions and changes.
Contents/Precautions
4
If the OS is upgraded, some applications that
used in the previous OS version may not be
available or some unintended bugs may
occur.
Capacity of microSD Card or the FOMA
terminal is nearly full, applications in use may
not work properly. In that case, delete saved
data.
Secure the security of the FOMA terminal by
setting Screen lock in case you lose it
(nP. 80).
Read the terms of use of Google Inc. for
details on Google services. Also, read each
terms of use for details on other web services.
If your FOMA terminal is lost, change your
each account password using a PC to prevent
other persons from using Twitter, mixi, and
Google services such as Google Talk, Gmail,
Android Market.
The FOMA terminal does not support
providers other than mopera U, Business
mopera Internet (URL restriction) and
sp-mode.
The FOMA terminal is available without
microSD Card. However, some data such as
images shot with camera or voices recorded
with voice recorder can be saved only to
microSD Card. Also, data cannot be sent and
received using infrared communication or
Bluetooth connection without microSD Card.
It is recommended that microSD Card be
inserted to use the FOMA terminal.
Precautions (ALWAYS
FOLLOW THESE
DIRECTIONS)
Before use, read these “Precautions” carefully
and use your FOMA terminal properly.
Keep this manual in a safe place for future
reference.
These precautions contain information intended
to prevent bodily injury to the user and to
surrounding people, as well as damage to
property, and must be observed at all times.
The following symbols indicate the
different degrees of injury or damage that
may occur if information provided is not
observed and the FOMA terminal is used
improperly.
This symbol
indicates that “death
or serious bodily
Danger
Warning
Caution
injury may directly
and immediately
result from improper
use”.
This symbol
indicates that “death
or serious bodily
injury may result
from improper use”.
This symbol
indicates that “minor
injury and/or
property damage
may result from
improper use”.
Contents/Precautions
5
The following symbols indicate specific
Danger
directions.
Indicates a prohibited action.
Indicates not to disassemble the
device.
Indicates not to handle the device
with wet hands.
“Precautions” is explained in the
following six sections.
Handling the FOMA terminal, battery pack,
adapters (including charger micro USB adapter),
wireless charger and miniUIM (general)
Indicates not to use the device
near water or get it wet.
Indicates that instructions
specified are compulsory (must
be followed).
Indicates that the power cord must
be unplugged from the outlet.
battery pack, adapters
(including charger micro USB
adapter), wireless charger and
miniUIM (general)
Do not use, store or leave the
equipment in locations subject
to high temperatures, such as
near a fire, in direct sunlight or
inside a car on a hot day.
May cause fires, burns or bodily injury.
Do not place the equipment
inside cooking appliances such
as microwave ovens or
pressure cookers.
May cause fires, burns, bodily injury or electric shock.
Contents/Precautions
6
Do not attempt to disassemble
Warning
Caution
or modify the equipment.
May cause fires, burns, bodily injury or electric shock.
Do not cover or wrap the
equipment with bedding, etc.
when using or charging.
May cause fires or burns.
Do not get the equipment wet
with water, drinking water, pet
urine, etc.
May cause fires, burns, bodily injury or electric shock.
Refer to the following for details on waterproofness.
n
“Waterproof/Dust-proof function” on P. 22
Use only the battery packs and
adapters (including charger
micro USB adapter) specified
by NTT DOCOMO for use with
the FOMA terminal.
May cause fires, burns, bodily injury or electric shock.
Do not subject the equipment
to strong impacts or throw it.
May cause fires, burns, bodily injury or electric shock.
Do not allow conductive
materials (such as metal objects
and pencil lead) to come into
contact with the charger terminal,
external device terminal or
earphone/microphone terminal.
In addition, do not insert such
objects.
May cause fires, burns, bodily injury or electric shock.
Make sure to turn off the FOMA
terminal and not to charge the
battery in locations such as gas
stations where flammable gas
is generated.
May cause a gas explosion or fire.
To use Osaifu-Keitai in locations such as gas stations,
make sure to turn off the power in advance (If the
Osaifu-Keitai lock setting is activated, disable the lock
before turning off the power).
If you notice anything unusual,
such as an unusual odor,
overheating, discoloration or
deformation during use,
charging or storage, immediately
follow the instructions below.
Unplug the power cord from
the outlet or cigarette lighter
socket.
Turn off the FOMA terminal.
Remove the battery pack
from the FOMA terminal.
May cause fires, burns, bodily injury or electric shock.
Do not leave the equipment on
unstable surfaces, such as on a
wobbling table or sloped
surface.
May fall and cause injury.
Contents/Precautions
7
Do not store the equipment in
Warning
locations that are subject to
humidity, dust or high
temperatures.
May cause fires, burns or electric shock.
Handling the FOMA terminal
If being used by a child, have a
guardian teach him/her the
proper handling procedures. In
addition, check that the child is
using the equipment as
directed.
May result in bodily injury.
Keep the equipment out of the
reach of young children.
A young child may swallow the equipment or suffer
other bodily injury.
Be very careful when using the
FOMA terminal connected to
adapters (including charger
micro USB adapter) repeatedly
or for long periods of time.
The FOMA terminal, battery pack or adapters
(including charger micro USB adapter) may become
warm if games etc. are used for a long time while
charging.
Touching high temperature areas for a prolonged
period of time may cause skin irritations, itchiness or
low-temperature burn in some people.
Do not aim the infrared port
towards the eyes.
May cause eye injury.
Do not aim the infrared port
towards home electric
appliances with an infrared
device during infrared
communication.
May interfere with the operation of infrared devices
and cause an accident.
Do not point the illuminated
light directly at someone’s
eyes. Especially when you
shoot still pictures or moving
pictures of young children,
keep 1 m or more distance from
them.
Do not use Mobile light near people’s faces. Eyesight
may be temporarily affected leading to accidents.
Precautions:
The Mobile light source used for this product may emit
the light over the safety level for eyes when operations
such as undirected adjustments are intentionally
made. Therefore, do not disassemble the terminal.
Contents/Precautions
8
EN60825-1:1994 A1:2002 & A2:2001
Mobile light
CLASS1
LED Product
CAUTION:
Use of controls, adjustments or performance of
procedure other than those specified herein may
result in hazardous radiation exposure. As the
emission level from Mobile light LED used in this
product is harmful to the eyes, do not attempt to
disassemble the cabinet. Servicing is limited to
qualified servicing station only.
Do not allow water or other
liquids, metal, flammable
material or other foreign
objects to enter the miniUIM or
microSD Card slot on the FOMA
terminal.
May cause fires, burns, bodily injury or electric shock.
Do not shine the light at anyone
driving a car or other vehicles.
May prevent a driver from driving safely and cause a
traffic accident.
Turn off the FOMA terminal in
areas where the use of mobile
phones is prohibited, such as
in aircraft or hospitals.
May interfere with the operation of electronic devices
and electronic medical equipment.
Follow the instructions given by the respective medical
facilities regarding the use of mobile phones on their
premises.
Actions such as using a mobile phone aboard aircraft
are prohibited and punishable by law.
However, follow the instructions on use of the mobile
phone given by the airline if the mobile phone can be
used aboard aircraft by setting the mobile phone such
as setting it not to emit radio wave.
Keep the FOMA terminal away
from the ears during a call in
which hands-free is set or while
the ring tone is ringing.
When you attach the earphone/
microphone, etc. to the FOMA
terminal to play games or music,
do not make the volume too loud.
Excessive high volume may damage your hearing.
Also, it may prevent you from hearing the ambient
sounds and cause an accident.
Earphone Signal Level
The maximum output voltage for the music player
function, measured in accordance with EN 50332-2, is
24.0 mV.
If you have a weak heart, take
extra precautions when setting
functions such as the vibrator
and ring tone volume for
incoming calls.
May have harmful effects on your heart.
Contents/Precautions
9
If you are using electronic
Caution
medical equipment, contact the
respective manufacturer or
vendor to check whether the
operation of the equipment is
affected by signals.
May interfere with the operation of electronic medical
equipment, etc.
Turn the FOMA terminal off
near high-precision electronic
devices or devices that use
weak electronic signals.
May interfere with the operation of electronic devices.
Take particular care with the following
devices
Hearing aids, implanted cardiac pacemakers,
implanted cardioverter-defibrillators or other electronic
medical equipment. Fire alarms, automatic doors, and
other equipment controlled by electronic signals. If you
use an implanted cardiac pacemaker, implanted
cardioverter-defibrillator or other electronic medical
equipment, contact the respective manufacturer or
vendor to check whether the operation of the
equipment is affected by signals.
In case that the display part or
camera lens is damaged, make
sure to pay attention to a
broken glass and the exposed
inside of the FOMA terminal.
The surface of the display part is covered by a
protective film while the surface of camera lens is
covered by a plastic panel so as to minimize the
possibility of glass scattering. However, touching the
broken or exposed parts may cause injury.
Do not swing the FOMA
terminal by its strap etc.
May hit you or others around you, resulting in bodily
injury.
Do not use the damaged FOMA
terminal.
May cause fires, burns, bodily injury or electric shock.
If the display is broken and the
liquid crystal then leaks, do not
get the liquid on your skin
(face, hands, etc.).
May result in loss of eyesight and harm to your skin.
If the liquid comes into contact with your eyes or
mouth, immediately rinse your eyes or mouth with
clean water and see a doctor.
If the liquid comes into contact with your skin or
clothes, immediately wipe it off with alcohol, and wash
with water and soap.
The surface of the display part
is covered by a protective film
for ensuring the security
against damages caused by
dropping, giving strong
impacts on the equipment, etc.
Do not remove the film forcibly
or damage it.
Using the equipment with the film removed may
damage the display and cause bodily injury.
Contents/Precautions
10
If you use the FOMA terminal in
Danger
an automobile, contact the
automobile manufacturer or
vendor to check whether the
operation of the electronic
equipment is affected by
signals.
May interfere with the operation of electronic
equipment in some vehicle models. In such cases,
stop using the FOMA terminal.
Do not touch terminals with
metallic objects such as wires.
In addition, do not carry or
store the battery pack with
metallic necklaces, etc.
The battery pack may catch fire, explode, overheat or
leak.
Use of the FOMA terminal may
cause skin irritations such as
itchiness, rashes or eczema in
some people. If this occurs,
immediately stop using the
FOMA terminal and seek
medical treatment.
For details on materials of each part n“Material list”
on P. 15
Look at the display in a well-lit
place, keeping a certain
distance from the screen.
Otherwise, eyesight may be decreased.
Handling battery pack
Check the type of battery using the information
printed on the battery pack label.
LabelBattery type
Li-ion00Lithium-ion
Check that the battery pack is
facing the correct direction before
you attach it to the FOMA terminal.
If you are having difficulty fitting the
battery pack to the FOMA terminal,
do not use excessive pressure to
force the battery into place.
The battery pack may catch fire, explode, overheat or
leak.
Do not throw the battery pack
into a fire.
The battery pack may catch fire, explode, overheat or
leak.
Do not puncture, hit with a
hammer or step on the battery
pack.
The battery pack may catch fire, explode, overheat or
leak.
If the battery fluid, etc. comes into
contact with your eyes, do not rub
your eyes but immediately rinse
your eyes with clean water. Then
seek prompt medical treatment.
May result in loss of eyesight.
Contents/Precautions
11
If any trouble such as a
Warning
Caution
Warning
deformation or scratches caused
by a drop is found, never use it.
The battery pack may catch fire, explode, overheat or
leak.
If the battery pack leaks or
emits an unusual odor,
immediately stop use and move
it away from any flame or fire.
The battery fluid is flammable and could ignite,
causing a fire or explosion.
Prevent your pet from biting the
battery pack.
The battery pack may catch fire, explode, overheat or
leak.
Do not dispose of used battery
packs in ordinary garbage.
May catch fire or cause damage to the environment.
Place tape over the terminals to insulate unnecessary
battery packs, and take them to a docomo Shop,
retailer or institution that handles used batteries in
your area.
Do not use or charge a wet
battery pack.
If the battery fluid, etc. leaks, do
not get the liquid on your skin
(face, hands, etc.).
May result in loss of eyesight and harm to your skin.
If the liquid comes into contact with your eyes, mouth,
skin or clothes, immediately rinse them with clean
water.
If the liquid, etc. comes into contact with your eyes or
mouth, see a doctor immediately after rinsing your
eyes or mouth.
Handling adapters (including
charger micro USB adapter) and
wireless charger
Do not use if the cord of the
adapter (including charger
microUSB adapter) or of the
wireless charger is damaged.
May cause fires, burns or electric shock.
Never use the AC adapter or the
wireless charger in humid
locations such as a bathroom.
May cause fires, burns or electric shock.
The DC adapter should only be
used in negative grounded
vehicles. Never use it in
positive grounded vehicles.
May cause fires, burns or electric shock.
The battery pack may catch fire, explode, overheat or
leak.
Contents/Precautions
12
Do not touch adapters
(including charger micro USB
adapter) or the wireless charger
if you hear thunder.
May cause electric shock.
Do not connect the voltage
converter for overseas travel
(Travel converter) to the
wireless charger.
May cause overheat or electric shock or catch fire.
Take care not to short-circuit
the charging terminal when
connected to an outlet or
cigarette lighter socket. Also,
take care not to allow any part
of your body (hands, fingers,
etc.) to come into contact with
the charging terminal.
May cause fires, burns or electric shock.
Do not place heavy objects on
the cord of the adapter
(including charger microUSB
adapter) or of the wireless
charger.
May cause fires, burns or electric shock.
When plugging/unplugging the
AC adapter or power plug into/
from the outlet, do not allow
metallic straps or other metallic
objects to come into contact
with the terminal.
May cause fires, burns or electric shock.
Do not handle the cord of the
adapters (including charger
microUSB adapter), the
wireless charger or the outlet
with wet hands.
May cause fires, burns or electric shock.
Do not charge any parts wet
with water with the wireless
charger.
May cause fires, burns, bodily injury or electric shock.
Always use the specified power
supply and voltage.
When using overseas, use the
AC adapter that is available
overseas.
Using the incorrect voltage may cause fire, burns or
electric shock.
AC adapter: 100V AC
DC adapter: 12/24V DC (for negative grounded
vehicles only)
AC adapter available overseas: 100 to 240V AC
(Connect only with household AC outlet)
Do not place foreign objects
between the wireless charger
and the FOMA terminal.
May cause overheat or burns or catch fire.
Do not paste stickers such as
aluminium or metallic objects
on the wireless charger.
May cause overheat or burns or catch fire.
If the fuse in the DC adapter
blows, always replace it with a
fuse of the specified type.
May cause fires, burns or electric shock. Refer to the
respective manuals for information on the correct fuse
specifications.
Contents/Precautions
13
Wipe off any dust on the power
Caution
plug.
May cause fires, burns or electric shock.
Fully plug the AC adapter or
power plug into the outlet.
May cause fires, burns or electric shock.
Always grasp the adapters when
unplugging the power plug from
the outlet or cigarette lighter
socket. Do not forcibly pull by
the cord of the adapter (including
charger micro USB adapter) or of
the wireless charger.
May cause fires, burns or electric shock.
If you have an implanted
cardiac pacemaker or an
implanted
cardioverter-defibrillator,
consult a doctor about the use
of the wireless charger.
Electromagnetic signals may have harmful effects on
the operation of implanted cardiac pacemakers and
implanted cardioverter-defibrillators.
Always unplug the power plug
from the outlet or cigarette
lighter socket before cleaning
the equipment.
May cause fires, burns or electric shock.
Handling miniUIM
Be careful with the cutting
surface when detaching the
miniUIM.
May cause bodily injury.
Handling near electronic
medical equipment
The precautions detailed here conform to the
guidelines drawn up by the Electromagnetic
Compatibility Conference Japan, regarding the
protection of electronic medical equipment
from signals emitted by mobile phones.
Unplug the power cord from the
outlet or cigarette lighter socket
when not using for a long time.
May cause fires, burns or electric shock.
Should water or other liquids
enter the equipment, remove
the power plug from the outlet
or cigarette lighter socket
immediately.
May cause fires, burns or electric shock.
Contents/Precautions
14
Observe the following in
Warning
hospitals or other medical
facilities.
Do not take your FOMA terminal into operating
rooms, ICUs (Intensive Care Units) or CCUs
(Coronary Care Units).
Turn off your FOMA terminal inside hospital wards.
Turn off your FOMA terminal even when you are in
an area outside hospital wards, such as a hospital
lobby, since electronic medical equipment may be
in use nearby.
Where a medical facility has specific instructions
prohibiting the carrying and use of mobile phones,
observe those instructions strictly.
Patients receiving medical
treatment away from a hospital
or medical facility (e.g. home
treatment) who are using
electronic medical equipment
other than implanted cardiac
pacemakers or implanted
cardioverter-defibrillators
should consult the respective
manufacturers for information
regarding the effects of signals
on the equipment.
Electromagnetic signals may have harmful effects on
the operation of electronic medical equipment.
Material list
Turn off your FOMA terminal in
crowded places such as
rush-hour trains in case
somebody nearby is using an
implanted cardiac pacemaker
or implanted
cardioverter-defibrillator.
Electromagnetic signals may have harmful effects on
the operation of implanted cardiac pacemakers and
implanted cardioverter-defibrillators.
If you have an implanted cardiac
pacemaker or an implanted
cardioverter-defibrillator, always
carry or use your FOMA terminal
at least 22 cm away from your
implant.
Electromagnetic signals may have harmful effects on
the operation of implanted cardiac pacemakers and
implanted cardioverter-defibrillators.
Part
Display side
Surrounding section of
display side
Surrounding section of
earpiece
Sides
Back cover
Gasket of back coverSilicone rubber
Operation key
Material/Surface
treatment
Reinforced glass/
Shatterproof sheet of
surface
PA resin/UV coating
PMMA resin/Hard
coating for surface
PA resin/UV coating for
surface, Discontinuous
deposition
PC resin/Surface
coating
PC resin/UV coating for
surface
Contents/Precautions
15
Part
Side key
Earphone/Microphone
terminal
External connector
terminal
External connector
terminal cover
Camera/infrared port
panel
Mobile lightABS resin
Inside back coverPA resin
Speaker sectionPE
Surrounding section of
Copper alloy/Full
surface Ni with plating
base, Gold plating
Handling precautions
General notes
SH-13C is waterproof/dust-proof,
however, do not allow water to seep or
dust to get in the FOMA terminal and do
not allow accessories or optional parts to
get wet or do not allow dust to adhere.
The battery pack, adapter (including charger micro
USB adapter), wireless charger and miniUIM are not
waterproof/dust-proof. Do not use in humid or steamy
areas such as bathrooms and avoid exposing to rain
and other forms of moisture. If the FOMA terminal is
carried close to skin, perspiration may cause internal
components to corrode and result in malfunction.
Note that if problem is found to be due to moisture,
handset and parts are not covered by warranty and in
some cases may be irreparable. Even where repairs
are possible, repair charges will be incurred, since
damage is not covered by warranty.
Clean only with a soft and dry cloth (such
as the type used for eyeglasses).
Ʀ
Forceful rubbing of LCD with a dry cloth may
scratch LCD surface.
Ʀ
Note also that LCD coating may stain if moisture
or soiling is left on the surface for a long period.
Ʀ
Never use chemicals such as alcohol, thinners,
benzene or detergents, as these agents may
erase the printing on the handset or cause
discoloration.
Occasionally clean terminals with a dry
cotton swab, etc.
Unclean terminals may result in poor connections
and loss of power. Keep terminal clean with a dry
cotton swab, etc.
Take care of the terminal while cleaning it.
Contents/Precautions
16
Do not place the handset near an air
conditioning vent.
Condensation formed due to rapid changes in
temperature may cause internal corrosion and lead
to malfunction.
Do not apply excessive force to the FOMA
terminal and battery pack when using
them.
Carrying the handset in a tightly packed bag or
sitting on the handset in your pocket may cause a
damage to display, other internal components or
battery pack or result in malfunction.
Keeping an external connector device plugged into
the external connector terminal or earphone/
microphone terminal may cause a damage to the
connector or result in malfunction.
Do not rub or scratch the display with
metal, etc.
May scratch the handset and cause malfunction or
damage.
Read the respective manuals or user’s
guides supplied with the battery pack and
adapters (including charger micro USB
adapter) carefully.
Notes about the FOMA terminal
Do not forcefully press a surface of the
touch panel or operate with a pointed
object such as a fingernail, ballpoint pen,
pin, etc.
May damage the touch panel.
Avoid using the handset in extremely high
or low temperatures.
Use the FOMA terminal within the range of a
temperature between 5°C and 40°C (for
temperatures of 36°C or higher, such as in a room
with a bath, limit usage to a short period of time)
and a humidity between 45% and 85%.
Using the handset close to landline
phones, TVs or radios may have harmful
effects on the operation of such
equipment. Move as far away as possible
from such items before use.
Keep a separate memo and note
information stored in the FOMA terminal.
DOCOMO shall not be liable for any loss of content.
Do not drop or otherwise subject the
FOMA terminal to severe impact.
May damage the handset and cause malfunction.
When connecting an external connector
device to the external connector terminal
or earphone/microphone terminal, do not
put it in obliquely or do not pull it while it
is plugged in.
May damage the handset and cause malfunction.
The FOMA terminal becomes warm during
using or charging but this is not a
malfunction.
Do not leave the camera in direct sunlight.
May cause discoloration or burn-in.
Use the FOMA terminal with the external
connector terminal cover closed.
Dust, water and others enter inside and cause a
malfunction.
Contents/Precautions
17
Do not use the FOMA terminal without the
back cover.
May detach the battery pack or cause malfunction
or damage.
While using a microSD Card, do not
remove the card or turn off the FOMA
terminal.
May cause data loss or malfunction.
Never place a magnetic card near the
FOMA terminal.
The stored magnetic data in cash cards, credit
cards, telephone cards, floppy disks, etc. may be
erased.
Never place magnetized items near the
FOMA terminal.
Putting highly magnetized items closer may cause
an error.
Do not decorate the FOMA terminal with
stickers etc.
Charging with the wireless charger may become
unavailable.
Notes about battery pack
Battery pack is a consumable product.
Though usage time varies with use, change battery
if battery level is extremely low even after fully
charged. Purchase a specified new battery pack.
Charge battery in areas where ambient
temperature is between 5°C and 35°C.
The usage time for a battery pack
depends on the usage and deterioration of
battery pack.
Depending on usage, the battery pack
may swell as it approaches the end of its
service life, but this will not cause
problems.
Note the following when the battery pack
is stored.
The storage with the battery pack fully charged
(immediately after charging is completed)
The storage with no battery level (cannot turn the
main body on)
May lower the performance or shorten the life of the
battery pack.
Approximately 40% is recommended as the battery
level for storage.
Notes about adapters (including
charger micro USB adapter) and
wireless charger
Charge battery in areas where ambient
temperature is between 5°C and 35°C.
Do not charge battery pack in the
following locations.
Areas with high humidity or dust or in areas
exposed to strong vibrations
Close to landline phones, TVs, radios, etc.
Adapters (including charger micro USB
adapter) or the wireless charger may
become warm during charging but this is
not a malfunction.
Do not use DC adapter to charge battery
when the car engine is not running.
May cause car battery to run down.
Contents/Precautions
18
When using an outlet with a feature to
prevent the plug from being removed
accidentally, follow instructions in the
outlet user’s guide.
Do not subject to strong force or impacts.
Also, do not disfigure the charger
terminals.
May cause a malfunction.
Do not use the wireless charger with a
blanket etc. covering it.
The wireless charger becomes warm
during using but this is not a malfunction.
Connect only the specified devices and
exclusive AC adapter to the wireless
charger.
Do not charge with metallic straps or other
metallic objects inserted between the
FOMA terminal and the wireless charger.
Do not place the FOMA terminal on the
wireless charger with the adapters
(including charger micro USB adapter) or
microUSB cable for PC connected to the
FOMA terminal.
Never place a magnetic card etc. near the
wireless charger.
The stored magnetic data in cash cards, credit cards,
telephone cards, floppy disks, etc. may be erased.
Never place magnetized items near the
FOMA terminal.
Putting highly magnetized items closer may cause
an error.
Notes about miniUIM
Do not apply unnecessary force when
inserting/removing the miniUIM.
Customer is responsible for malfunctions
arising from inserting miniUIM into a
different IC card reader/writer.
Always keep IC area clean.
Clean only with a soft and dry cloth (such
as the type used for eyeglasses).
Keep a separate memo and note
information stored in the miniUIM.
DOCOMO shall not be liable for any loss of content.
To protect the environment, please take
any unnecessary miniUIMs to a docomo
Shop or retailer.
Do not damage, touch haphazardly or
short-circuit the IC.
May cause data loss or malfunction.
Do not drop or otherwise subject the
miniUIM to severe impact.
May cause a malfunction.
Never bend the miniUIM or place heavy
objects on it.
May cause a malfunction.
Do not insert the miniUIM to the FOMA
terminal with a label or sticker attached on
the card.
May cause a malfunction.
Notes on using Bluetooth function
The FOMA terminal supports the security
function that meets the Bluetooth
specification for the security during
communication using Bluetooth function.
However, the security may not be
sufficient depending on the configuration.
Take care of the security while making
communication using Bluetooth function.
Contents/Precautions
19
Even if any leak of data or information
ӱġӲġ
ӳġ
Ӵġ
occurs while making communication
using Bluetooth function, DOCOMO shall
not be liable for any loss of content.
With the FOMA terminal, use headset,
hands-free, audio, keyboard, object push,
serial port and phone book access. Also,
the audio/video remote-control may be
available depending on the audio (only
with compatible Bluetooth devices).
Radio frequencies
The radio frequencies the Bluetooth
function of the FOMA terminal uses are as
follows.
ӱ
2.4: This radio equipment uses the 2.4 GHz
band.
Ӳ
FH: The modulation system is the FH-SS
system.
ӳ
1: The estimated coverage distance is 10 m or
less.
Ӵ
2400 MHz and 2483.5 MHz are used and the
frequencies for mobile object identifiers shall not
be avoided.
: All radio frequencies between
Cautions on using Bluetooth devices
Bluetooth operates at radio frequencies
assigned to the in-house radio stations
for a mobile object identifier that have to
be licensed and is used in production
lines of a factory, specific unlicensed
low power radio stations, and amateur
radio stations (hereafter, referred to
“another radio station”) in addition to
industrial, scientific, medical devices or
home electric appliances such as
microwave ovens.
1. Before using this product, make sure
that “another radio station” is not
operating nearby.
2. If radio interference between this
product and “another radio station”
occurs, avoid interference by moving
immediately to another place or
“turning off the power”.
3. Contact the number listed in “General
Inquiries” on the back of this manual
for further details.
Notes about wireless LAN
(WLAN)
Wireless LAN (WLAN) uses radio waves to
communicate information. Therefore, it
has an advantage of freely connecting to
the LAN within the service area. On the
other hand, if security setting is not set, it
is possible for a malicious third party to
intercept the communication contents or
hack. It is recommended to set security
setting at your own risk and judgement.
Contents/Precautions
20
Wireless LAN
Do not use wireless LAN near magnetic devices
such as electric appliances or AV/OA devices or in
radio waves.
Ʀ
Magnetism or radio waves may increase noises
or disable communications (especially when
using a microwave oven).
Ʀ
When used near TV, radio, etc., reception
interference may occur or channels on the TV
screen may be disturbed.
Ʀ
If there are multiple wireless LAN access points
nearby and the same channel is used, search
may not work correctly.
Radio frequencies
The radio frequencies the WLAN-installed
devices use are indicated on the battery
storage section of the main body of the
terminal. The following are the
descriptions:
ӱ
2.4: This radio equipment uses the 2400 MHz
band.
Ӳ
DS: The modulation system is the DS-SS
system.
ӳ
4: The estimated coverage distance is 40 m or
less.
Ӵ
OF: The modulation system is the OFDM
system.
ӵ
between 2400 MHz and 2483.5 MHz are used
and the frequencies for mobile object identifiers
shall not be avoided.
: All radio frequencies
Available channels for SH-13C’s wireless LAN are
between 1 to 13. Note that other channel access
points cannot be connected.
Available channels vary depending on the country.
For use in an aircraft, contact the airline
beforehand.
There are restrictions on the use of wireless LAN in
some countries or regions such as France. If you
intend to use wireless LAN overseas, check the
local laws and regulations beforehand.
Cautions on using 2.4 GHz devices
WLAN-installed devices operate at radio
frequencies assigned to the in-house
radio stations for a mobile object
identifier (radio stations requiring a
license) used in production lines of a
factory, specific unlicensed low power
radio stations (radio stations requiring
no license), and amateur radio stations
(radio stations requiring a license) in
addition to industrial, scientific, medical
devices or home electric appliances
such as microwave ovens.
1. Before using this device, make sure
that the in-house radio stations for a
mobile object identifier, specific
unlicensed low power radio stations
and amateur radio stations are not
operating nearby.
2. If the device causes harmful radio
interference to the in-house radio
stations for a mobile object identifier,
immediately change the radio
frequency or stop use, and contact the
number listed in “General Inquiries” on
the back of this manual for crosstalk
avoidance, etc. (e.g. partition setup).
Contents/Precautions
21
3. If the device causes radio interference
to specific unlicensed low power
radio stations for a mobile object
identifier or amateur radio stations,
contact the number listed in “General
Inquiries” on the back of this manual
for further details.
FeliCa reader/writer
The FeliCa reader/writer function in the
FOMA terminal uses weak electric waves
in the handling of which does not require
a license of radio station.
The frequency in use is the 13.56 MHz
band. When another reader/writer is being
used nearby, keep enough distance from
it. Make sure that there is no radio station
using the same frequency band in the
nearby area.
Be careful when using the FOMA terminal
while driving a motor vehicle.
Using a mobile phone in hand while driving is
regarded as a punishable act.
However, the punishment has no application in
some cases such as when rescuing sick and injured
people or maintaining public safety.
Use the FeliCa reader/writer function only
in Japan.
The FeliCa reader/writer function in the FOMA
terminal conforms to the domestic radio wave
standards. Using the function overseas may result
in punishment.
Be careful not to connect the FOMA
terminal to PC using the microUSB cable
for PC (sample) in areas where the use of
mobile phones is prohibited.
Power may turn on automatically.
Waterproof/Dust-proof
Caution
Never use the FOMA terminal that is
modified. Using a modified device violates
the Radio Law.
The FOMA terminal has acquired the certification of
conformity with technical regulations for the
specified radio station based on the Radio Law, and
the “Technical Conformity Mark” is printed on
the model nameplate of the FOMA terminal as a
proof. If the screws of FOMA terminal are removed
and a modification is given to the inside, the
certification of conformity with technical regulations
will become invalid. Never use the FOMA terminal
without the valid certification. Doing so violates the
Radio Law.
Contents/Precautions
22
function
SH-13C is waterproof to IPX5*1 and IPX7*2
*3
standards, and dust-proof to IP5X
the external connector terminal cover is securely
closed as well as the back cover is attached.
*1 IPX5 means that phone keeps functioning after
being subjected to a jet flow (approximately
12.5 liters/min) discharged from a nozzle (inner
diameter: 6.3 mm), from all directions
(approximately 3 m from the handset) for 3
minutes or more.
*2 IPX7 means that SH-13C phone keeps
functioning after it is slowly submerged to depth
of 1 m in static tap water at room temperature,
left there for approximately 30 minutes and
then taken out.
standards if
*3 IP5X means the level of protection. Phone
ɡ
ɡ
keeps functioning in safety after it is left in the
device containing dust (diameter: 75 Ђm or
smaller) for 8 hours, agitated and then taken
out.
What you can do with
waterproof/dust-proof function
of SH-13C
You can call without using an umbrella in the rain
(for rainfall of approximately 20 mm per hour).
You can rinse off dirt from the FOMA terminal.
Wash the FOMA terminal with low-pressure
water flow (6 liters/min or lower and tap water at
room temperature (between 5°C and 35°C)),
holding it approximately 10 cm below faucet or
shower head. Wash by using only your hands,
not a brush or sponge, with the back cover
attached, and the external connector terminal
cover held in position. Drain the handset before
use (nP. 26).
You can use the FOMA terminal at a poolside.
Do not throw water in a swimming pool on the
FOMA terminal, soak the FOMA terminal in the
water of a swimming pool, etc.
You can use the FOMA terminal in a bathroom.
Do not soak the FOMA terminal in the bathtub.
Make sure that the external connector terminal
cover and the back cover are completely closed
without floating.
To maintain waterproof/dust-proof performance,
the FOMA terminal has the external connector
terminal cover and the back cover that allow you
to close securely. May cause injuries to your
nails or fingers if you try to open them forcibly.
If dusts get into the earphone/microphone
terminal, clear them before use.
Opening external connector terminal
cover
Hook a finger on the slot to open.
Slot
Closing external connector terminal
cover
Push and close securely in the direction of the
arrow so that gaps are not left between the FOMA
terminal and the external connector terminal cover.
Things to keep in mind
To maintain waterproof/dust-proof
performance, check the followings.
Securely close the external connector terminal
cover and the back cover. Be careful not to apply
excessive force on the rubber gasket when
opening and closing them.
Contents/Precautions
23
ɡ
Removing back cover
ɡ
Concave
portion
Securely hold the surrounding
1
section of camera, put fingers on
the center of the back cover and
hook the tip of a finger on the
concave portion of the back cover
to remove
: Apply force while turning around your finger
put on the concave portion towards the
direction of the arrow.
Securely close the back cover. If not closed
securely, the back cover may come off and the
battery pack may fall out due to vibration. May
damage the waterproof/dust-proof performance
and allow water to seep or dust to get in.
The back cover may be damaged if it is inserted
or removed forcibly. Be careful not to apply
excessive force on it.
Attaching back cover
Confirm the direction of the back
1
cover, adjust it to the direction of
the FOMA terminal and press the
surrounding section (shaded
section) of the back cover securely
to attach
: Make sure there is no space between the
back cover and the FOMA terminal.
Contents/Precautions
24
To maintain waterproof/dust-proof
performance, replacement of parts is required
every 2 years regardless of whether the
FOMA terminal appears normal or abnormal.
DOCOMO replaces the parts as a chargeable
service. Bring the FOMA terminal to a repair
center that DOCOMO specifies.
Precautions
When your hands or the FOMA terminal are wet,
do not attach/remove the back cover or open/
close the external connector terminal cover.
Close the external connector terminal cover and
the back cover securely. Even a fine obstacle
(one hair, one grain of sand, tiny fiber, etc.) put
between contact surfaces may allow water to
seep or dust to get in.
If the FOMA terminal gets wet with water or other
liquids with the external connector terminal cover
or the back cover opened, the liquid may get
inside the terminal causing electric shocks or
malfunction. Stop using the FOMA terminal, turn
off the power, remove the battery pack and
contact a repair center that DOCOMO specifies.
The rubber gasket of the external connector
terminal cover and the back cover play an
important role in maintaining waterproof/
dust-proof performance. Do not remove or
scratch them. Also, prevent dust from adhering
to them. If the rubber gasket of the external
connector terminal cover or the back cover is
damaged or deformed, replace it at a repair
center that DOCOMO specifies.
Do not insert sharp objects through external
connector terminal cover and back cover gaps. It
causes damage to the rubber gasket and allow
water to seep or dust to get in.
If the back cover is damaged, replace it. Water
may seep inside from a damaged section
causing troubles such as electric shocks or
corrosion of the battery.
Do not use the FOMA terminal underwater
(including key operations). May cause
malfunction.
Do not apply water flow stronger than allowed
(nP. 22) (over 6 liters/min). May cause
malfunction though SH-13C provides waterproof
performance of IPX5.
Do not let the FOMA terminal get wet with liquids
other than water at room temperature (between
5°C and 35°C).
Do not wash the FOMA terminal in a washing
machine, etc.
To prevent condensation, do not bring the FOMA
terminal from a cold place to a bathroom, etc.
without letting the FOMA terminal cool to room
temperature.
Do not expose the FOMA terminal to extreme
humidity for long periods. Avoid prolonged use in
bathrooms.
Never soak the FOMA terminal in hot spring
water or water containing soap, detergent or bath
powder.
Do not soak the FOMA terminal in hot water, use
it in a sauna or apply hot air (from a hair dryer,
etc.) to it.
Do not soak the FOMA terminal in seawater.Do not put the FOMA terminal directly on sand/
dirt.
Do not leave the FOMA terminal wet. In cold
places, water may freeze and cause malfunction.
The FOMA terminal does not float on water.Do not let the FOMA terminal fall. It may become
scratched and cause the waterproof/dust-proof
performance to degrade.
Do not leave water on the mouthpiece, earpiece,
speaker or earphone/microphone terminal. Such
water may interfere with talking.
Do not insert an earphone to the FOMA terminal
while the FOMA terminal is wet. May cause
malfunction.
Contents/Precautions
25
Accessories and optional parts are not
Soap/Detergent/
Bath powder
SeawaterSwimming pool
Hot springSand/Dirt
waterproof/dust-proof. When the FOMA terminal
is placed on the accompanying Wireless Charger
SH01, do not use it in rooms where water is
regularly in use such as bathroom, shower room,
kitchen, lavatory, etc. even if the exclusive AC
adapter is not connected to it.
Draining water when the FOMA
terminal gets wet
When the FOMA terminal is wet, water may flow
out after wiping it off. Drain the water following
the steps below.
Wipe the FOMA terminal surface
1
with dry and clean cloth, etc.
: If a strap is attached, dry the strap well.
DOCOMO does not guarantee actual
operations under all states. Malfunctions
deemed to be caused by inappropriate
operation by the customer are not covered by
the warranty.
Contents/Precautions
26
Shake the FOMA terminal
2
approximately 20 times, securely
holding it, until there is no more
water splattering
To drain water off the speaker,
shake the FOMA terminal with
the speaker turned up
Softly press dry and clean cloth,
3
etc. against the FOMA terminal to
wipe off water remaining in the
mouthpiece, earpiece, speaker,
keys or earphone/microphone
terminal
: Pat the opening with cloth to remove water
because there may be any water remaining
in the grooves of each part.
Charging
Accessories and optional parts are not
waterproof/dust-proof. Check the followings
before and after charging.
Make sure that the FOMA terminal is not wet. If
the FOMA terminal is wet or after the FOMA
terminal is wet, adequately drain it and wipe off
water with dry and clean cloth, etc. before
placing on the Wireless Charger SH01 or
opening the external connector terminal cover.
When the external connector terminal cover is
opened for charging, close the cover securely
after charging. It is recommended that the
Wireless Charger SH01 be used for charging to
prevent water from seeping inside and dust from
getting in from the external connector terminal
cover.
Never try to charge the battery pack when the
FOMA terminal is wet.
Do not touch accessories or optional parts with
your wet hands. May cause electric shock.
Do not use accessories or optional parts in a
place subject to water. Do not use accessories
or optional parts in rooms which water is
regularly in use such as bathroom, shower
room, kitchen, lavatory, etc. May cause fire or
electric shock.
Wipe off water drained from the
4
FOMA terminal with dry and clean
cloth, etc.
: Water, if any, remaining in the main body
may ooze up after wiping off.
Contents/Precautions
27
Before Using the
Handset
Part names and functions
Before Using the Handset
28
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