Sharp DMR0169 Users Manual

1200 W//1800 W/2200 W-HEAVY DUTY COMMERCIAL MICROWAVE OVEN

MODELS R-CD1200M/CD1800M/CD2200M

OPERATION MANUAL

FOR CUSTOMER ASSISTANCE

To aid in reporting this commercial microwave oven in case of loss or theft, please record below the model number and serial number located on the unit. We also suggest you record all the information listed and retain for future reference.

MODEL NUMBER SERIAL NUMBER DATE OF PURCHASE Dealer Telephone

Servicer Telephone

TO PHONE:

SERVICE and PARTS (for your nearest Sharp Authorized Servicer and Parts Distributor)

ADDITIONAL CUSTOMER INFORMATION 1-877-427-7696

TO WRITE:

Sharp Electronics Corporation Customer Assistance Center 1300 Naperville Drive Romeoville, IL 60446-1091

Please provide the following information when you write or call: model number, serial number, date of purchase, your complete mailing address (including zip code), your daytime telephone number (including area code) and description of the problem.

TO ACCESS INTERNET:

www.sharpusa.com

EN-1

CONTENTS

For Customer Assistance Front cover Contents 1 Precautions to Avoid Possible Exposure

to Excessive Microwave Energy Limited Warranty 2 Important Safety Instructions 3 Service Call Check 4 Grounding Instructions 5 Installation 6 Part Names 7 Before Operation 8 Memory Operation 8

Memory Cooking 8

Cooking double/triple quantity with

memory 9

Express Defrost with Memory 10 Manual Operations 10

Time Cooking 10

Single Stage Cooking 10

Multi Stage Cooking 10 Express Defrost 11 Express Defrost Chart 11

Program & Customize 12

Custom Help 12 Counter Check 14 To Reset the Counter to “0” 15 Saving Memories 18

Other Convenient Features 23

Demonstration Mode 23

Monitor 23 Care and Cleaning 23 Cooking Guide 25

Utensils 25

Guidelines for microwave heating 26

Timing guide 27

Heating and cooking time guide 28 Reminders 30 Speciﬁ cations 30

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE

TO EXCESSIVE MICROWAVE ENERGY

(a) Do not attempt to operate this oven with the door open since open-door operation

can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.

(b) Do not place any object between the oven front face and the door or allow soil or

cleaner residue to accumulate on sealing surfaces.

door close properly and that there is no damage to the: (1) door (bent), (2) hinges and latches (broken or loosened), (3) door seals and sealing surfaces.

(d) The oven should not be adjusted or repaired by anyone except properly qualiﬁ ed

service personnel.

EN-1

LIMITED WARRANTY

SHARP ELECTRONICS CORPORATION warrants to the ﬁ rst end-user purchaser that this Sharp brand product (the “Product”), when shipped in its original container, will be free from defective workmanship and materials, and agrees that it will, at its option, either repair the defect or replace the defective Product or part there of with a new or remanufactured equivalent at no charge to the purchaser for parts or labor for the period(s) set forth below.

This warranty does not apply to any appearance items of the Product nor to the additional excluded item(s) set forth below nor to any Product the exterior of which has been damaged or defaced, which has been subjected to improper voltage or other misuse, abnormal service or handling, or which has been altered or modiﬁ ed in design or construction.

In order to enforce the rights under this limited warranty, the purchaser should follow the steps set forth below and provide proof of purchase to the servicer.

To the extent permitted by applicable state law, the warranties set forth herein are in lieu of, and exclusive of, all other warranties, express or implied. Speciﬁ cally, ALL OTHER WARRANTIES OTHER THAN THOSE SET FORTH ABOVE ARE EXCLUDED. ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR USE, AND FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED. If, under applicable state law, implied warranties may not validly be disclaimed or excluded, the duration of such implied warranties is limited to the period(s) from the date of purchase set forth below.

Neither the sales personnel of the seller nor any other person is authorized to make any warranties other than those described herein, or to extend the duration of any warranties beyond the time period described herein on behalf of Sharp.

The warranties described above shall be the sole and exclusive warranties granted by Sharp and shall be the sole and exclusive remedy available to the purchaser. Correction of defects, in the manner and for the period of time described herein, shall constitute complete fulﬁ llment of all liabilities and responsibilities of Sharp to the purchaser with respect to the Product, and shall constitute full satisfaction of all claims, whether based on contract, negligence, strict liability or otherwise. In no event shall Sharp be liable, or in any way responsible, for any damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other than an authorized servicer. Nor shall Sharp be liable or in any way responsible for any incidental or consequential economic or property damage. Some states do not allow limits on warranties or on remedies for breach in certain transactions; in such states, the limits herein may not apply.

Your Product Model Number & Description: R-CD1200M, R-CD2200M or R-CD1800M

Commercial Microwave Oven (Be sure to have this information available

when you need service for your oven.)

Warranty Period for this Product: Three (3) years for parts and labor in the

end user’s place of business.

Additional Item(s) Excluded from Warranty Coverage (if any): Non-functional accessories and light bulb.

Where to Obtain Service: Contract your Sharp Authorized Servicer to

obtain on-site service for this Product. The Servicer will come to your location and if it is necessary to remove the Product, the Servicer will reinstall it. Be sure to have Proof of Purchase available.

TO OBTAIN SUPPLY, ACCESSORY OR PRODUCT INFORMATION, CALL 1-877-427-7696. Save the proof of purchase as it is needed should your oven require warranty service.

EN-2

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances basic safety precautions should be followed, including the following:

WARNING - To reduce the risk of burns, electric shock, ﬁ re, injury to persons or exposure to excessive

microwave energy:

1. Read all instructions before using the appliance.

2. Read and follow the speciﬁ c

EXCESSIVE MICROWAVE ENERGY”

3. This appliance must be grounded. Connect only to properly grounded outlet.

See

4. Install or locate this appliance only in accordance with the provided installation instructions.

5. Some products such as whole eggs and sealed containers – for example, closed glass jars – are able to explode

6. Use this appliance only for its intended use as described in this manual. Do not use corrosive chemicals or vapors

7. As with any appliance, close supervision is necessary when used by children.

8. Do not operate this appliance if it has a damaged cord or plug, if it is not working properly or if it has been damaged

9. This appliance should be serviced only by qualiﬁ ed service personnel. Contact nearest Sharp Authorized Servicer

10. Do not cover or block any openings on the appliance.

11. Do not store or use this appliance outdoors. Do not use this product near water – for example, near a kitchen sink,

12. Do not immerse cord or plug in water.

13. Keep cord away from heated surfaces.

14. Do not let cord hang over edge of table or counter.

15. See door surface cleaning instructions on pages EN-23 - EN-24.

16. To reduce the risk of ﬁ re in the oven cavity:

17. Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without appearing to

To reduce the risk of injury to persons:

“GROUNDING INSTRUCTIONS” on page EN-5.

and should not be heated in this oven.

in this appliance. This type of oven is speciﬁ cally designed to heat, cook or dry food. It is not designed for industrial or laboratory use.

or dropped.

for examination, repair or adjustment.

in a wet basement, near a swimming pool or similar locations.

a. Do not overcook food. Carefully attend appliance when paper, plastic or other combustible materials are

placed inside the oven to facilitate cooking.

b. Remove wire twist-ties from paper or plastic bags before placing bag in oven.

c. If materials inside the oven ignite, keep oven door closed, turn oven off and disconnect the power cord or

shut off power at the fuse or circuit breaker panel.

d. Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils or food in the

cavity when not in use.

be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.

a. Do not overheat the liquid.

b. Stir the liquid both before and halfway through heating it.

c. Do not use straight-sided containers with narrow necks. Use a wide-mouthed container.

d. After heating, allow the container to stand in the microwave oven at least for 20 seconds before removing

the container.

e. Use extreme care when inserting a spoon or other utensil into the container.

“PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO

on page EN-1.

SAVE THESE INSTRUCTIONS

EN-3

SERVICE CALL CHECK

Please check the following before calling for service!

1. Plug the power cord into a three-pronged electric-outlet. (See page EN-5)

2. Open the door

A. Does the oven light come on? Yes ____________No

3. Place one cup of water (approx. 250ml) in a microwave-safe glass measuring cup in the oven and close the door securely. Oven lamp should go off if door is closed properly.

Set the oven for 30 seconds on 100% (HIGH). At this moment:

Press these pads:

SELECT

A. Does the oven light come on? Yes ____________No

B. Does the “ON” indicator come on? Yes ____________No

C. At the end of 30 seconds, is the water hot? Yes ____________No

IF SERVICE IS NEEDED, PLEASE CONTACT YOUR NEAREST AUTHORIZED SHARP SERVICER.

TIME

START

ERROR MODE

Should any of the error indicators appear in the display, follow the instructions:

EE Mode Reason Action Required

EE 1, EE 2 Failure of single magnetron Call for service.

EE 3 Both magnetrons failed Call for service.

EE 4 Voltage too high Call for service.

EE 5 Voltage too low Call for service.

EE 7 Oven cavity or component

temperature too high

EE 8 Circuit failure Call for service.

EE 9 Maximum cooking time is

exceeded.

EE 0 Cooling fan motor and other

motors failure. Oven ceiling cover is not installed properly.

★ EE 1 and EE 2: In case of single magnetron failure, oven can be used until servicing by changing Custom Help

settings to allow operation under single magnetron only (see page EN-16). However, check food carefully as additional cooking time will be needed when operating with a single magnetron.

Check that nothing is blocking air intake openings on oven back or that oven exterior is very hot. Correct. Wait a few minutes and try again. If problem persists, call for service.

Check NOTE for Cooking Double/Triple Quantity with Memory on page EN-9, NOTES 3 for Single Stage Cooking or NOTES 2 for Multi Stage Cooking on page EN-10 in the Operation Manual. Press the STOP/CLEAR pad, and re-input by reducing Total Cooking Time or power levels.

Cooling fan motor and other motors: Call for service. Oven ceiling cover: Check that oven ceiling cover is properly installed. If problem persists, call for service. (See page E-23 - E-24)

★

Press the STOP/CLEAR pad to clear the error indicator. Any time an error code appears, check the reason and be sure to call for service except EE7 and EE9. As for EE7, follow Action Required and if EE7 is still displayed, be sure to call for service.

EN-4

MAINTENANCE MODE

Should any of maintenance indicators appear in the display, follow the instruction:

Mode Reason Action required

CC CC2

4 Operation time of the control unit, relays,

3 Operation time of exhaust motor exceeds

NOTE:

1. The CC and “ * “ indicator will appear in the display when recommended parts life is exceeded. The CC and “ * “ indicator can be cleared by pressing the STOP/CLEAR pad. Call for service to replace the parts promptl replace

parts that have exceeded recommended operation time may cause failure of the microwave oven.

If one maintenance mode or more than one maintenance mode occurs at the same time, the display will show CC

and

the numbers of the modes separated by a period. For example, if CC1 occurs, the display will show CC and 1

reciprocally

Operation time of magnetrons exceeds 1,250 hours.

switches

exceeds 200,000 times.

3,000

hours.

or if CC2 and CC4 occur at the same time, the display will show CC and 2.4. reciprocally.

Call for service to replace the parts promptly. Failure to replace parts that have exceeded recommended operation time

may cause failure of the microwave oven.

though CC3 is displayed, your oven can still be

Even operated replace

for short periods of time. Call for service to

parts promptly.

y. Failure to

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by

providing an escape wire for the electric current. This appliance is equipped with a cord having a grounding wire

with

a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded in accordance

with

the National Electrical Code and local codes and ordinances.

WARNING – Improper use of the grounding plug can result in a risk of electric shock. The electrical requirements

are

120Volt, 60Hz AC only, 20 Amp or more (R-CD1200M); 230/208 Volt, 60 Hz, AC only, and 20 Amp or more (R-CD1800M, R-CD2200M) When installing this appliance, observe all applicable codes and ordinances use

only a 3-wire extension cord that has a 3 blade grounding plug and a 3-slot receptacle that will accept the plug on

the

appliance. The marked rating of the extension cord should be AC120 Volt 20 Amp (R-CD1200M), AC230/208 Volt 20

Amp. (R-CD1800M, R-CD2200M). Consult a qualified electrician or serviceman if the grounding instructions are not

completel

Plug Conﬁguration

Radio or TV Interference

Should

on a different electrical circuit, relocate the radio or TV as far away from the oven as feasible or check position and

is signal

fused electrical supply. It is recommended that a separate circuit serving only this appliance be provided.

y understood or if doubt exists as to whether the appliance is properly grounded.

NEMA 5-20P

R-CD1200M

there be any interference caused by the microwave oven to your radio or TV, check that the microwave oven

of receiving antenna.

NEMA 6-20P

. If it is necessary to use an extension cord,

NEMA 6-15P

R-CD2200M

R-CD1800M

EN-5

INSTALLATION

Because your Sharp Commercial Microwave Oven will be used frequently, place it so that there is easy safe access for all users.

1. Be sure all electrical requirements are met. See page EN-5.

2. Remove all packing materials from the oven cavity. Check the unit for any damage, such as a misaligned door,

damaged door seals around the door or dents inside the oven cavity or on the door. If there is any damage, please do not operate the oven until it has been checked by a SERVICE CENTER APPROVED BY SHARP and repaired, if necessary.

3. Install the unit where no excessive heat or steam is generated. Do not place next to an oven or cooking surface.

4. The unit can be secured to a countertop or stand. Any surface the unit is placed on must be level.

5. STACKING PROCEDURE FOR TWO MICROWAVE OVENS Two units can be installed together by placing one on top of the other. Follow these instructions:

A. Place oven A in the desired location. Position Oven B on top of Oven A as shown in the ﬁ gure. B. Remove Screws (a) and Mounting plate A and B from the right side of the back of Oven A and B. C. Replace Screws (a) removed at step B and tighten them. D. Remove Screws (b), (c), (d), and (e) and then install Mounting Plate A and B which were

removed at step B to the each lower edge of Oven B as shown in the ﬁ gure.

E. Replace Screws (b), (c), (d), and (e) which were removed at step D and tighten them.

6. Following models can be stacked. Power source voltage must be the same.

1) Combination of R-CD1800M and R-CD1800M

2) Combination of R-CD1800M and R-CD2200M

WARNING:

When two ovens are installed together by placing one on top of another:

1. Always use two mounting plates.

2. Make sure that the power supply cords are not caught between the ovens.

3. Do not install more than one oven on top of another.

Screw (e)

Screw (d)

Oven B (Back)

Screw (d)

Oven A (Back)

EN-6

Screw (c)

Screw (a)

Mounting plate B

Screw (b)

Screw (c)

Screw (a)

Mounting plate A

Screw (b)

PART NAMES

1. Touch control panels

2. Door latch openings

3. Ceramic shelf

4. Splash cover

5. Oven light

6. Air intake filter

7. Air intake openings

8. Door seals and sealing surfaces

9. Door hinges

10. Oven door with see-through window

11. Door latches

12. Door handle

13. Service window for replacing the oven light bulb

14. Ventilation openings

15. Power supply cord

16. Mounting plate

17. Screw for mounting plate

18. Oven ceiling cover

1. SELECT TIME pad

2. SELECT POWER pad

3. DOUBLE/TRIPLE QUANTITY pad

4. CUSTOM HELP pad

5. STOP/CLEAR pad

ON DEF. NO. CHECK LOCK FILTER

6. START pad

7. Ten number pads

8. EXPRESS DEFROST pad

9. SET MEMORY pad

EN-7

BEFORE OPERATION

* Before operating your new oven, make sure you read

and understand this operation manual completely.

1) Plug in the oven.

* The digital display will then show “ . “

2) Control panels can only be operated when the door

is closed.

3) Oven light will go on for 1 minute when the door is

opened.

Cancellation:

1. Cooking data is canceled when keys are not

pressed for more than three minutes when setting programming.

2. Cooking stops when the STOP/CLEAR pad is pressed

and cooking data remains. However if subsequent keys are not pressed within three minutes, cooking data will be canceled. To resume cooking is press the START pad.

HELPFUL TIPS for the Memory Input Method The Memory Input Method determines how to input memory numbers for Memory Cooking and Custom Help and Saving memories, therefore follow the method below. Refer to HELPFUL TIPS below as well in Memory cooking.

1. Dual Digit Input: Must input two numbers to select a

memory, even though the ﬁ rst number is 0. Memory programming is limited to 0 - 99.

2. Single Digit Input: Can only input one number to select

a memory. Memory programming is limited to 0 - 9.

3. Repeat Digit Input: Input one, two, or three numbers

to select a memory. Memory programming is limited to 0-29.

4. Only when Repeat Digit Input/Auto Start ON, push numbers pads within one second of the previous number.

5. Regardless of Input Method selected, Counter Check/Clear (Custom Help 7) and Multiplication Factor for Double/ Triple Quantity (Custom Help 10) only uses the Dual Digit Input Method. As for Custom Help 10, enter memory number after pressing the DOUBLE/TRIPLE QUANTITY pad.

3. Cooking stops when the door is opened and cooking data remains. However once the door is closed, cooking data will be canceled if subsequent keys are not pressed within 3 minutes. To resume the cooking press the START pad.

4. Cooking is immediately canceled by pressing the STOP/CLEAR pad twice.

Checking food:

Press the STOP/CLEAR pad then open the door, check food, close the door and press the START pad to continue cooking.

Cooking Completion:

When food is not taken out after cooking completion, End will be shown in the display until the food is taken out.

The Memory Input Method

Memory No.

Memory Input Method

Dual Digit Input

Single Digit Input

Repeat Digit Input

Examples

0 2 12 22

0, 0 0, 2 1, 2 2, 2

0 2

0 2 2, 2 2, 2, 2

MEMORY OPERATION

Memory Cooking

* Your oven has 100 memory banks from 0 to 99 and

the memory number from 0 to 29 is common to 6 operating ways (Single Digit Input has 10 memory banks).

* Memory 0 - 9 are programmed as factory settings.

See the table of Programmed Memories on the right side. Memory 10 - 99 must be programmed before using Memory Cooking. When the memory number which has not been programmed is entered, End will be shown in the display. See Saving Memories page EN-18 - EN-21 to program a new memory.

Programmed Memories

Memory No. Cook time Power level

1 10 sec. 100%

2 20 sec. 100%

3 30 sec. 100%

4 45 sec. 100%

5 1 min. 100%

6 1 min. 15 sec. 100%

7 1 min. 30 sec. 100%

8 2 min. 100%

9 2 min. 30 sec. 100%

0 3 min. 100%

EN-8

* Memory Cooking can be set 6 operating ways.

There are multiple methods of selecting memories

depending on the input method selected and whether or not Auto Start is turned on or off. To avoid mistakenly selecting the incorrect memory, please conﬁ rm your settings by checking Custom Help (see Custom Help 1 and 2 on page EN-11 - EN-12).

<6 operating ways>

1. Dual Digit Input/Auto Start OFF (memory 00 - 99)

2. Dual Digit Input/Auto Start ON (memory 00 - 99)

3. Repeat Digit Input/Auto Start OFF (memory 0 - 29)

4. Repeat Digit Input/Auto Start ON (memory 0 - 29)

5. Single Digit Input/Auto Start OFF (memory 0 - 9)

6. Single Digit Input/Auto Start ON (memory 0 - 9)

HELPFUL TIPS for the Display of Memory Input Status and the START pad

When Auto Start ON has been selected,

1. “0” should be displayed before entering memory number.

When “0” is not displayed, open the door and

close to reset.

2. The START pad does not need to be pressed.

Cooking will automatically start when the memory

number is input.

1. Dual Digit Input/Auto START OFF (with the Start pad)

* Suppose you want to cook with memory 2, which was

programmed for 1 minute at 100%.

Procedure

4. Repeat Digit Input/Auto Start ON (without the Start pad)

* Suppose you want to cook with memory 12, which

was programmed for 10 seconds at 100%.

Procedure

1 Place food in oven. Enter memory number.

5. Single Digit Input/Auto Start OFF (with the Start pad)

* Suppose you want to cook with memory 2, which was

programmed for 1 minute at 100%.

Procedure

1 Place food in oven. Enter memory number.

2 Press the START pad.

6. Single Digit Input/Auto Start ON (without the Start pad)

* Suppose you want to cook with memory 2, which was

programmed for 10 seconds at 50%.

Procedure

1 Place food in oven. Enter memory number.

x 2

START

1 Place food in oven. Enter memory number.

2 Press the START pad.

2. Dual Digit Input/Auto Start ON (without the Start pad)

* Suppose you want to cook with memory 12, which

was programmed for 10 seconds at 100%.

Procedure

1 Place food in the oven. Enter memory number.

3. Repeat Digit Input/Auto Start OFF (with the Start pad)

* Suppose you want to cook with memory 2, which was

programmed for 10 seconds at 100%.

Procedure

1 Place food in oven. Enter memory number.

2 Press the START pad.

0 2

START

1 2

START

Cooking Double/Triple Quantity with Memory

Double/Triple Quantity is a feature where the oven will automatically calculate how to cook two or three servings of a programmed food. It does not simply double or triple the time. Factory setting is multiplication factor

1.8 for double quantity and 2.6 for triple quantity. Press the DOUBLE/TRIPLE QUANTITY pad once for Double Quantity (2 servings), and twice for Triple Quantity (3 servings). * Suppose you want to cook 3 servings with memory

number 2 programmed Single Digit Input/Auto Start ON.

Procedure

1 Place food in oven. Press the DOUBLE/TRIPLE

QUANTITY pad twice.

2 Enter memory number.

NOTE : If your total cooking time is over the maximum time allowed, error message EE9 will be displayed. Press the STOP/CLEAR pad to clear the error message and reduce the quantity or cook without using Double/Triple Quantity. For details see Custom Help 10 on page EN-16 and Maximum Cooking Time on page EN-22.

x2/x3

x 2

EN-9

+ 22 hidden pages