Sharp DMR0169 Users Manual

1200 W//1800 W/2200 W-HEAVY DUTY COMMERCIAL MICROWAVE OVEN

MODELS R-CD1200M/CD1800M/CD2200M

OPERATION MANUAL

FOR CUSTOMER ASSISTANCE

To aid in reporting this commercial microwave oven in case of loss or theft, please record below the model number and serial number located on the unit. We also suggest you record all the information listed and retain for future reference.

MODEL NUMBER						SERIAL NUMBER
DATE OF PURCHASE
Dealer					Telephone
Servicer							Telephone

TO PHONE:

SERVICE and PARTS

(for your nearest Sharp Authorized Servicer and Parts Distributor)

ADDITIONAL CUSTOMER INFORMATION 1-877-427-7696

TO WRITE:

Sharp Electronics Corporation

Customer Assistance Center

1300 Naperville Drive

Romeoville, IL 60446-1091

Please provide the following information when you write or call: model number, serial number, date of purchase, your complete mailing address (including zip code), your daytime telephone number (including area code) and description of the problem.

TO ACCESS INTERNET:

www.sharpusa.com

EN-1

CONTENTS

For Customer Assistance	Front cover
Contents		1
Precautions to Avoid Possible Exposure
to Excessive Microwave Energy		1
Limited Warranty		2
Important Safety Instructions		3
Service Call Check		4
Grounding Instructions		5
Installation		6
Part Names		7
Before Operation		8
Memory Operation		8
Memory Cooking		8
Cooking double/triple quantity with
memory		9
Express Defrost with Memory		10
Manual Operations		10
Time Cooking		10
Single Stage Cooking		10

Multi Stage Cooking	10
Express Defrost	11
Express Defrost Chart	11
Program & Customize	12
Custom Help	12
Counter Check	14
To Reset the Counter to “0”	15
Saving Memories	18
Other Convenient Features	23
Demonstration Mode	23
Monitor	23
Care and Cleaning	23
Cooking Guide	25
Utensils	25
Guidelines for microwave heating	26
Timing guide	27
Heating and cooking time guide	28
Reminders	30
Specifications	30

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

(a)Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.

(b)Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.

(c)Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the: (1) door (bent), (2) hinges and latches (broken or loosened), (3) door seals and sealing surfaces.

(d)The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

EN-1

LIMITED WARRANTY

SHARP ELECTRONICS CORPORATION warrants to the first end-user purchaser that this Sharp brand product (the “Product”), when shipped in its original container, will be free from defective workmanship and materials, and agrees that it will, at its option, either repair the defect or replace the defective Product or part there of with a new or remanufactured equivalent at no charge to the purchaser for parts or labor for the period(s) set forth below.

This warranty does not apply to any appearance items of the Product nor to the additional excluded item(s) set forth below nor to any Product the exterior of which has been damaged or defaced, which has been subjected to improper voltage or other misuse, abnormal service or handling, or which has been altered or modified in design or construction.

In order to enforce the rights under this limited warranty, the purchaser should follow the steps set forth below and provide proof of purchase to the servicer.

To the extent permitted by applicable state law, the warranties set forth herein are in lieu of, and exclusive of, all other warranties, express or implied. Specifically, ALL OTHER WARRANTIES OTHER THAN THOSE SET FORTH ABOVE ARE EXCLUDED. ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR USE, AND FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED. If, under applicable state law, implied warranties may not validly be disclaimed or excluded, the duration of such implied warranties is limited to the period(s) from the date of purchase set forth below.

Neither the sales personnel of the seller nor any other person is authorized to make any warranties other than those described herein, or to extend the duration of any warranties beyond the time period described herein on behalf of Sharp.

The warranties described above shall be the sole and exclusive warranties granted by Sharp and shall be the sole and exclusive remedy available to the purchaser. Correction of defects, in the manner and for the period of time described herein, shall constitute complete fulfillment of all liabilities and responsibilities of Sharp to the purchaser with respect to the Product, and shall constitute full satisfaction of all claims, whether based on contract, negligence, strict liability or otherwise. In no event shall Sharp be liable, or in any way responsible, for any damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other than an authorized servicer. Nor shall Sharp be liable or in any way responsible for any incidental or consequential economic or property damage. Some states do not allow limits on warranties or on remedies for breach in certain transactions; in such states, the limits herein may not apply.

Your Product Model Number & Description:	R-CD1200M, R-CD2200M or R-CD1800M
	Commercial Microwave Oven
	(Be sure to have this information available
	when you need service for your oven.)

Warranty Period for this Product:

Three (3) years for parts and labor in the end user’s place of business.

Additional Item(s) Excluded from Warranty Coverage (if any):

Non-functional accessories and light bulb.

Where to Obtain Service:	Contract your Sharp Authorized Servicer to
	obtain on-site service for this Product. The
	Servicer will come to your location and if
	it is necessary to remove the Product, the
	Servicer will reinstall it. Be sure to have
	Proof of Purchase available.

TO OBTAIN SUPPLY, ACCESSORY OR PRODUCT INFORMATION, CALL 1-877-427-7696. Save the proof of purchase as it is needed should your oven require warranty service.

EN-2

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances basic safety precautions should be followed, including the following: WARNING - To reduce the risk of burns, electric shock, fire, injury to persons or exposure to excessive microwave energy:

1.Read all instructions before using the appliance.

2.Read and follow the specific “PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO

EXCESSIVE MICROWAVE ENERGY” on page EN-1.

3.This appliance must be grounded. Connect only to properly grounded outlet.

See “GROUNDING INSTRUCTIONS” on page EN-5.

4.Install or locate this appliance only in accordance with the provided installation instructions.

5.Some products such as whole eggs and sealed containers – for example, closed glass jars – are able to explode and should not be heated in this oven.

6.Use this appliance only for its intended use as described in this manual. Do not use corrosive chemicals or vapors in this appliance. This type of oven is specifically designed to heat, cook or dry food. It is not designed for industrial or laboratory use.

7.As with any appliance, close supervision is necessary when used by children.

8.Do not operate this appliance if it has a damaged cord or plug, if it is not working properly or if it has been damaged or dropped.

9.This appliance should be serviced only by qualified service personnel. Contact nearest Sharp Authorized Servicer for examination, repair or adjustment.

10.Do not cover or block any openings on the appliance.

11.Do not store or use this appliance outdoors. Do not use this product near water – for example, near a kitchen sink, in a wet basement, near a swimming pool or similar locations.

12.Do not immerse cord or plug in water.

13.Keep cord away from heated surfaces.

14.Do not let cord hang over edge of table or counter.

15.See door surface cleaning instructions on pages EN-23 - EN-24.

16.To reduce the risk of fire in the oven cavity:

a.Do not overcook food. Carefully attend appliance when paper, plastic or other combustible materials are placed inside the oven to facilitate cooking.

b.Remove wire twist-ties from paper or plastic bags before placing bag in oven.

c.If materials inside the oven ignite, keep oven door closed, turn oven off and disconnect the power cord or shut off power at the fuse or circuit breaker panel.

d.Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils or food in the cavity when not in use.

17.Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.

To reduce the risk of injury to persons:

a.Do not overheat the liquid.

b.Stir the liquid both before and halfway through heating it.

c.Do not use straight-sided containers with narrow necks. Use a wide-mouthed container.

d.After heating, allow the container to stand in the microwave oven at least for 20 seconds before removing the container.

e.Use extreme care when inserting a spoon or other utensil into the container.

SAVE THESE INSTRUCTIONS

EN-3

SERVICE CALL CHECK

Please check the following before calling for service!

1.Plug the power cord into a three-pronged electric-outlet. (See page EN-5)

2.Open the door

A. Does the oven light come on?

Yes ____________No

3.Place one cup of water (approx. 250ml) in a microwave-safe glass measuring cup in the oven and close the door securely. Oven lamp should go off if door is closed properly.

Set the oven for 30 seconds on 100% (HIGH). At this moment:

Press these pads:

	SELECT		3	0		START
	TIME
A. Does the oven light come on?							Yes ____________No
B. Does the “ON” indicator come on?							Yes ____________No
C. At the end of 30 seconds, is the water hot?							Yes ____________No

IF SERVICE IS NEEDED, PLEASE CONTACT YOUR NEAREST AUTHORIZED SHARP SERVICER.

ERROR MODE

Should any of the error indicators appear in the display, follow the instructions:

EE Mode	Reason	Action Required
EE 1, EE 2	Failure of single magnetron	Call for service.
EE 3	Both magnetrons failed	Call for service.
EE 4	Voltage too high	Call for service.
EE 5	Voltage too low	Call for service.
EE 7	Oven cavity or component	Check that nothing is blocking air intake openings on oven back
	temperature too high	or that oven exterior is very hot. Correct. Wait a few minutes and
		try again. If problem persists, call for service.
EE 8	Circuit failure	Call for service.
EE 9	Maximum cooking time is	Check NOTE for Cooking Double/Triple Quantity with Memory on
	exceeded.	page EN-9, NOTES 3 for Single Stage Cooking or NOTES 2 for
		Multi Stage Cooking on page EN-10 in the Operation Manual.
		Press the STOP/CLEAR pad, and re-input by reducing Total Cooking
		Time or power levels.
EE 0	Cooling fan motor and other	Cooling fan motor and other motors: Call for service.
	motors failure. Oven ceiling cover	Oven ceiling cover: Check that oven ceiling cover is properly
	is not installed properly.	installed. If problem persists, call for service. (See page
		E-23 - E-24)

EE 1 and EE 2: In case of single magnetron failure, oven can be used until servicing by changing Custom Help settings to allow operation under single magnetron only (see page EN-16). However, check food carefully as additional cooking time will be needed when operating with a single magnetron.

Press the STOP/CLEAR pad to clear the error indicator. Any time an error code appears, check the reason and be sure to call for service except EE7 and EE9. As for EE7, follow Action Required and if EE7 is still displayed, be sure to call for service.

EN-4

MAINTENANCE MODE

Should any of maintenance indicators appear in the display, follow the instruction:

CC Mode	Reason
CC1	Operation time of magnetrons exceeds
CC2	1,250 hours.
CC4	Operationtimeofthecontrolunit,relays,
	switches exceeds 200,000 times.

Action required

Call for service to replace the parts promptly. Failure to replacepartsthathaveexceededrecommendedoperation time may cause failure of the microwave oven.

CC3	Operationtimeofexhaustmotorexceeds	Even though CC3 is displayed, your oven can still be
	3,000 hours.	operated for short periods of time. Call for service to
		replace parts promptly.

NOTE:

1.The CC and “ * “ indicator will appear in the display when recommended parts life is exceeded. The CC and “ * “ indicator can be cleared by pressing the STOP/CLEAR pad. Call for service to replace the parts promptly. Failure to replace parts that have exceeded recommended operation time may cause failure of the microwave oven.

2.If one maintenance mode or more than one maintenance mode occurs at the same time, the display will show CC and the numbers of the modes separated by a period. For example, if CC1 occurs, the display will show CC and 1 reciprocally or if CC2 and CC4 occur at the same time, the display will show CC and 2.4. reciprocally.

GROUNDING INSTRUCTIONS

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded in accordance with the National Electrical Code and local codes and ordinances.

WARNING –Improper use of the grounding plug can result in a risk of electric shock. The electrical requirements

are 120Volt, 60Hz AC only, 20 Amp or more (R-CD1200M); 230/208 Volt, 60 Hz, AC only, and 20 Amp or more (R-CD1800M, R-CD2200M) fused electrical supply. It is recommended that a separate circuitserving only this appliance be provided.

When installing this appliance, observe all applicable codes and ordinances. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3 blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord should be AC120 Volt 20 Amp (R-CD1200M), AC230/208 Volt 20 Amp. (R-CD1800M, R-CD2200M). Consult a qualified electrician or serviceman if the grounding instructions are not completely understood or if doubt exists as to whether the appliance is properly grounded.

Plug Configuration	NEMA	NEMA	NEMA
	5-20P	6-20P	6-15P
	R-CD1200M	R-CD2200M	R-CD1800M

Radio or TV Interference

Should there be any interference caused by the microwave oven to your radio or TV, check that the microwave oven is on a different electrical circuit, relocate the radio or TV as far away from the oven as feasible or check position and signal of receiving antenna.

EN-5

INSTALLATION

INSTALLATION

Because your Sharp Commercial Microwave Oven will be used frequently, place it so that there is easy safe access for all users.

1.Be sure all electrical requirements are met. See page EN-5.

2.Remove all packing materials from the oven cavity. Check the unit for any damage, such as a misaligned door, damaged door seals around the door or dents inside the oven cavity or on the door. If there is any damage, please do not operate the oven until it has been checked by a SERVICE CENTER APPROVED BY SHARP and repaired, if necessary.

3.Install the unit where no excessive heat or steam is generated. Do not place next to an oven or cooking surface.

4.The unit can be secured to a countertop or stand. Any surface the unit is placed on must be level.

5.STACKING PROCEDURE FOR TWO MICROWAVE OVENS

Two units can be installed together by placing one on top of the other. Follow these instructions: A. Place oven A in the desired location. Position Oven B on top of Oven A as shown in the figure.

B. Remove Screws (a) and Mounting plate A and B from the right side of the back of Oven A and B.

C.Replace Screws (a) removed at step B and tighten them.

D.Remove Screws (b), (c), (d), and (e) and then install Mounting Plate A and B which were removed at step B to the each lower edge of Oven B as shown in the figure.

E.Replace Screws (b), (c), (d), and (e) which were removed at step D and tighten them.

6.Following models can be stacked. Power source voltage must be the same. 1) Combination of R-CD1800M and R-CD1800M

2) Combination of R-CD1800M and R-CD2200M

WARNING:

When two ovens are installed together by placing one on top of another:

1.Always use two mounting plates.

2.Make sure that the power supply cords are not caught between the ovens.

3.Do not install more than one oven on top of another.

			Screw (a)
	Oven B (Back)
			Mounting plate B
	Screw (e)		Screw (b)
Screw (e)	Screw (d)	Screw (c)	Screw (b)
	Screw (d)		Screw (c)

Oven A (Back)	Screw (a)
	Mounting plate A

EN-6

PART NAMES

							14
						1
	10	9
						1
12
						2
			4	18	3	15
		11	5				13
							17
						6	16
		8			7
1.	Touch control panels					12.	Door handle
2.	Door latch openings					13.	Service window for replacing the oven light bulb
3.	Ceramic shelf					14.	Ventilation openings
4.	Splash cover					15.	Power supply cord
5.	Oven light					16.	Mounting plate
6.	Air intake filter					17.	Screw for mounting plate
7.	Air intake openings					18.	Oven ceiling cover

8.Door seals and sealing surfaces

9.Door hinges

10.Oven door with see-through window

11.Door latches

1

2

3

4

5

6

						8	9
	7		5		6

1.	SELECT TIME pad	6.	START pad
2.	SELECT POWER pad	7.	Ten number pads
3.	DOUBLE/TRIPLE QUANTITY pad	8.	EXPRESS DEFROST pad
4.	CUSTOM HELP pad	9.	SET MEMORY pad

5.STOP/CLEAR pad

ON DEF. NO. CHECK LOCK FILTER

EN-7

BEFORE OPERATION

*Before operating your new oven, make sure you read and understand this operation manual completely.

1)Plug in the oven.

*The digital display will then show “ . “

2)Control panels can only be operated when the door is closed.

3)Oven light will go on for 1 minute when the door is opened.

Cancellation:

1.Cooking data is canceled when keys are not pressed for more than three minutes when setting programming.

2.Cooking stops when the STOP/CLEAR pad is pressed and cooking data remains. However if subsequent keys are not pressed within three minutes, cooking data will be canceled. To resume cooking is press the START pad.

3.Cooking stops when the door is opened and cooking data remains. However once the door is closed, cooking data will be canceled if subsequent keys are not pressed within 3 minutes. To resume the cooking press the START pad.

4.Cooking is immediately canceled by pressing the STOP/CLEAR pad twice.

Checking food:

Press the STOP/CLEAR pad then open the door, check food, close the door and press the START pad to continue cooking.

Cooking Completion:

When food is not taken out after cooking completion, End will be shown in the display until the food is taken out.

HELPFUL TIPS for the Memory Input Method

The Memory Input Method determines how to input memory numbers for Memory Cooking and Custom Help and Saving memories, therefore follow the method below. Refer to HELPFUL TIPS below as well in Memory

	cooking.
	1.	Dual Digit Input: Must input two numbers to select a	The Memory Input Method
		memory, even though the first number is 0. Memory
		programming is limited to 0 - 99.	Memory No.
			Memory Examples	0	2	12	22
	2.	Single Digit Input: Can only input one number to select
		a memory. Memory programming is limited to 0 - 9.	Input Method
	3.	Repeat Digit Input: Input one, two, or three numbers
			Dual Digit Input	0, 0	0, 2	1, 2	2, 2
		to select a memory. Memory programming is limited
	4.	to 0-29.	Single Digit Input	0	2
		Only when Repeat Digit Input/Auto Start ON, push	Repeat Digit Input	0	2	2, 2	2, 2, 2
		numbers pads within one second of the previous

number.

5.Regardless of Input Method selected, Counter Check/Clear (Custom Help 7) and Multiplication Factor for Double/ Triple Quantity (Custom Help 10) only uses the Dual Digit Input Method. As for Custom Help 10, enter memory number after pressing the DOUBLE/TRIPLE QUANTITY pad.

MEMORY OPERATION

Memory Cooking

*Your oven has 100 memory banks from 0 to 99 and the memory number from 0 to 29 is common to 6 operating ways (Single Digit Input has 10 memory banks).

*Memory 0 - 9 are programmed as factory settings. See the table of Programmed Memories on the right side. Memory 10 - 99 must be programmed before using Memory Cooking. When the memory number which has not been programmed is entered, End will be shown in the display. See Saving Memories page EN-18 - EN-21 to program a new memory.

Programmed Memories

Memory No.	Cook time	Power level
1	10 sec.	100%
2	20 sec.	100%
3	30 sec.	100%
4	45 sec.	100%
5	1 min.	100%
6	1 min. 15 sec.	100%
7	1 min. 30 sec.	100%
8	2 min.	100%
9	2 min. 30 sec.	100%
0	3 min.	100%

EN-8

*Memory Cooking can be set 6 operating ways.

There are multiple methods of selecting memories depending on the input method selected and whether or not Auto Start is turned on or off. To avoid mistakenly selecting the incorrect memory, please confirm your settings by checking Custom Help (see Custom Help 1 and 2 on page EN-11 - EN-12).

<6 operating ways>

1.Dual Digit Input/Auto Start OFF (memory 00 - 99)

2.Dual Digit Input/Auto Start ON (memory 00 - 99)

3.Repeat Digit Input/Auto Start OFF (memory 0 - 29)

4.Repeat Digit Input/Auto Start ON (memory 0 - 29)

5.Single Digit Input/Auto Start OFF (memory 0 - 9)

6.Single Digit Input/Auto Start ON (memory 0 - 9)

HELPFUL TIPS for the Display of Memory Input Status and the START pad

When Auto Start ON has been selected,

1.“0” should be displayed before entering memory number.

When “0” is not displayed, open the door and close to reset.

2.The START pad does not need to be pressed. Cooking will automatically start when the memory number is input.

1.Dual Digit Input/Auto START OFF (with the Start pad)

*Suppose you want to cook with memory 2, which was programmed for 1 minute at 100%.

Procedure

1	Place food in oven.	0	2
	Enter memory number.
2	Press the START pad.

START

2.Dual Digit Input/Auto Start ON (without the Start pad)

*Suppose you want to cook with memory 12, which was programmed for 10 seconds at 100%.

Procedure

1 Place food in the oven.	1 2
Enter memory number.

3.Repeat Digit Input/Auto Start OFF (with the Start pad)

*Suppose you want to cook with memory 2, which was programmed for 10 seconds at 100%.

Procedure

1	Place food in oven.		2
	Enter memory number.
2	Press the START pad.

START

4.Repeat Digit Input/Auto Start ON (without the Start pad)

*Suppose you want to cook with memory 12, which was programmed for 10 seconds at 100%.

Procedure

1 Place food in oven.	2	x 2
Enter memory number.

5.Single Digit Input/Auto Start OFF (with the Start pad)

*Suppose you want to cook with memory 2, which was programmed for 1 minute at 100%.

Procedure

1	Place food in oven.		2
	Enter memory number.
2	Press the START pad.

START

6.Single Digit Input/Auto Start ON (without the Start pad)

*Suppose you want to cook with memory 2, which was programmed for 10 seconds at 50%.

Procedure

1 Place food in oven.	2
Enter memory number.

Cooking Double/Triple Quantity with Memory

Double/Triple Quantity is a feature where the oven will automatically calculate how to cook two or three servings of a programmed food. It does not simply double or triple the time. Factory setting is multiplication factor 1.8 for double quantity and 2.6 for triple quantity. Press the DOUBLE/TRIPLE QUANTITY pad once for Double Quantity (2 servings), and twice for Triple Quantity (3 servings).

*Suppose you want to cook 3 servings with memory number 2 programmed Single Digit Input/Auto Start ON.

		Procedure
	1	Place food in oven.		x 2
			x2/x3
		Press the DOUBLE/TRIPLE
		QUANTITY pad twice.
	2	Enter memory number.
				2

NOTE : If your total cooking time is over the maximum time allowed, error message EE9 will be displayed. Press the STOP/CLEAR pad to clear the error message and reduce the quantity or cook without using Double/Triple Quantity. For details see Custom Help 10 on page EN-16 and Maximum Cooking Time on page EN-22.

EN-9