Parts marked with “ ” are important for maintaining the safety of the set. Be sure to replace these parts with specified
ones for maintaining the safety and performance of the set.
This document has been published to be used
SHARP CORPORATION
for after sales service only.
The contents are subject to change without notice.
DM-2015
[1] INTRODUCTION
This model is an upgrade model of the DM-2000 network laser.
This Service Manual, therefore, describes only the different points from the DM-2000 as well as the supplement items. For the items which are not
described in this Manual, please refer to the DM-2000 Service Manual and Parts Guide.
[2] DIFFERENCE FROM THE DM-2000
For details of the specifications, refer to the basic specifications described later.
Printer Function (PS2)StandardStandardStandardStandard
Network Interface
PWB
Fax FunctionOptionOptionStandardStandard
∗1: The paper exit style is group only, sort is not available.
∗2: The copy mode status is not displayed. The status of printer and FAX is displayed.
∗3: Attached when installing the machine.
[3] SPECIFICATIONS
1. Copy mode
A. Type
TypeDesk-top
B. Copy speed
(1) Basic speed
1 scan multi copy20 sheets/min
Condition: Copy speed in the normal copy.
(2) Continuous copy speed (Sheets/min)
Paper sizeNormal
11" × 17"101010
8.5" × 14"121212
Inch
system
8.5" × 13"121212
8.5" × 11"202020
8.5" × 11"R151515
8.5" × 5.5"202020
2 steps + MB2 steps + MB2 steps + MB2 steps + MB
AttachableAttachableAttachableAttachable
StandardStandardStandardStandard
StandardStandardStandardStandard
StandardStandardStandardStandard
Standard ∗3Standard ∗3Standard ∗3Standard ∗3
C. First copy time
(1) Basic speed
First copy time7.2 sec (8.5" × 11"/1st cassette/with OC)
D. Document
Max. document size11" × 17"
Document reference positionLeft side center
Detection (Platen)Available
Detection size
Enlarge-
ment
(200%)
Reduction
(50%)
(1) SPF/R-SPF
Standard/
Option
Document load capacity
Document size
(Max. ∼ Min.)
Document replacement
speed
Document set/Paper
feed direction
DM-2015 RSPF: Standard
30 sheets (56 ∼ 90 g/m2 15 ∼ 23.9
lbs equivalent)
11" × 17" ∼ 8.5" × 5.5"
16 sheets/min (8.5" × 11" normal
copy)
Face up, Center reference, Paper
feed from the top
1 step or only one of
2 steps
11" × 17", 8.5" × 14",
8.5" × 11", 8.5" × 11"R,
8.5" × 5.5"
1 – 1
DM-2015
Document weight56 ∼ 90 g/m2, 15 ∼ 23.9 lbs
Document size detectionOn the document feed tray
Document mixtureCopy mode: Not Available
E. Paper feed
Max.: A3, 11" × 17"
Copy size
Paper feed
system
Paper feed
capacity
Remaining
quantity
detection
(1) Paper feed section of the copier
Paper feed
size
Side frontFront 2 step
Paper feed
capacity
Detection
Weight56 ∼ 80 g/m2 15 ∼ 21 lbs
Special paperRecycled paper
(2) Manual paper feed section
Paper feed size11" × 17" ∼ 5.5" × 8.5"
Paper feed capacity100 sheets
Detection
Weight56 ∼ 128 g/m2 15 ∼ 34 lbs
Special paperRecycled paper, OHP film, labels
Paper feedSingle except for recycled paper
(3) Option paper feed unit
ModelDM-DE1DM-DE2
Paper feed
size
Capacity
(56 ∼ 80
g/m2)
Paper
weight
Dehumidifier
heater
Detection
Paper size
setting
Min.: A6, 5.5" × 8.5" (For B6/A6 and 5.5" × 8.5",
Multi bypass tray only.)
If there is paper of same size as the document,
the image is rotated to copy even though the
paper is set in the different direction from the
document direction.
Copies of 2 pages or 4 pages are integrated
into one surface. Divided by solid lines,
(Selectable by the user program.)
Images surrounding the document are erased
when copying. (Adjustable in 0 ∼ 20 mm (5 mm
step)/0" ∼ 1" (1/4" step) by the user program.)
The image at the center is erased when
copying. (Adjustable in 0 ∼ 20 mm (5 mm
step)/0" ∼ 1" (1/4" step) by the user program.)
Binding margin is made at the left edge of the
set documents.
N. Additional functions
APS
AMS
Duplex
Document count
Sorter
Independent zoomingVertical/Horizontal: 50 ∼ 200%
1 set 2 copy
Binding marginShift width 9 mm/1/4"
Edge eraseAdjustable 0 ∼ 20 mm/0" ∼ 1"
Black-white reversionWhole surface only
2 in 1, 4 in 1
Rotation copy
Memory copy
Pre-heat functionConditions set by the user program
Auto power shut off
function
Auto tray switching
Message display(FAX/Printer function)
User program
Total counter
: Available : Not available
(APS not available by flowing in
during use of SPF)
(AMS not available by flowing in
during use of SPF)
Enlargement inhibited, inhibited
during the use of SPF
Conditions set by the user program
O. Machine composition
(1) Option
MachineModelPower supply
250 sheets paper feed unitDM-DE1Supplied by the copier.
500 sheets paper feed unitDM-DE2Supplied by the copier.
2 MB FAX memoryAR-MM5
4 MB FAX memoryAR-MM6
8 MB FAX memoryAR-MM7
P. Other specifications
Photoconductor typeOPC (Organic Photo Conductor)
Photoconductor drum dia.30 mm
Copy lampXenon lamp
Developing system
Charging systemSaw teeth charging
Transfer system(+) DC corotoron
Separation system(–) DC corotoron
Fusing systemHeat roller
Cleaning systemContact blade
Dry 2-component magnetic brush
development
Q. Package form
Body
Body/Accessories (NIC board is separately
packed.)
R. External view
External dimensions
(W × D × H)
Occupying area
(W × D)
WeightAbout 43 kg
590 × 531 × 654 mm (without SPF)
590 × 531 mm
(When the multi bypass tray is installed.)
S. Power source
VoltageAC120V ± 15%
Frequency50/60Hz common
T. Power consumption
Max. power consumptionAbout 1.5 KWh
∗ EnergyStar standard (The second level conformity)
Pre-heatAbout 60 Wh
Auto power shut offAbout 4.8 Wh
U. Digital performance
Resolution
Gradation
Reading400 dpi
Writing600 dpi
Reading256 gradations
WritingBinary
2. Printer Mode
For this item, refer to the DM-2000 Service Manual.
3. Fax Mode
For this item, refer to the DM-FX1 Service Manual.
4. Limitation of Electronic Sort Function
For this item, refer to the DM-EB1 Service Manual.
[4] CONSUMABLE PARTS
For this item, refer to the DM-2000 Service Manual.
1 – 3
[5] INTERNAL STRUCTURES
1. Motor, solenoid, clutch
1
DM-2015
2
3
4
5
6
7
8
9
10
11
12
13
21
20
19
18
No.NameCodeFunction, operation
1Exhaust fan motorVFMCools the inside of the machine.
2Shifter motorSHTMShifts the paper exit tray.
3Toner motorTMToner supply
4Mirror motorMRMDrives the optical mirror base (scanner unit).
5Duplex motorDPXSwitchback operation and paper exit motor in duplex
6Cooling fan motorCFMCools the inside of the machine.
7Main motorMMDrives the machine.
8Paper feed solenoidCPFS1Solenoid for paper feed from cassette
9Resist roller solenoidRRSResist roller rotation control solenoid
10Manual paper feed clutchMPFCDrives the manual paper feed roller.
11Manual paper feed solenoidMPFSManual paper feed solenoid
12Manual paper transport clutchMPTCDrives the manual paper transport roller.
13Second tray transport clutchCPFC2Drives the second tray transport roller.
14Second tray transport solenoidFSOL2Second tray transport solenoid
15First tray transport solenoidFSOL1First tray transport solenoid
16Second tray paper feed solenoidPSOL2Second tray transport solenoid
17Paper feed clutchCPFC2Drives the cassette paper feed roller.
18First tray paper feed solenoidPSOL1First tray transport solenoid
19First tray paper feed clutchCPFC1Drives the first tray transport roller.
20PS clutchRRCDrives the resist roller
21Job separator MotorLFTMDrives the Job-separator
16
17
14
15
5 – 1
DM-2015
2. Sensor, switch
23
123
20
21
22
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
No.NameCodeFunction, operation
1Mirror home position sensorMHPSDetects the mirror (scanner unit) home position.
2Document size sensorDSINPaper size detection
3Toner density sensorTCSToner quantity detection
4Paper exit sensor (paper exit side)POD1Detects paper exit.
5OC open/close sensorDOC COVEROC and SPF open close detection
6Right door switchDSWRSide door open/close detection
7Paper full sensorP FULLPaper exit tray section full detection <For JOB separator>
8Lift sensorLFTHPPaper feed tray lift up detection <For JOB separator>
10Paper exit sensor (DUP side)PDPXPaper transport detection
11Shifter home position sensorSFTHPShifter home position detection
12ThermistorRTHFusing section temperature detection
13ThermostatFusing section abnormally high temperature detection
141st tray detection switchCSD11st tray detection
15Paper inPINPaper transport detection
162nd tray detection switchCSD22nd tray detection
17Manual sensorMPEDManual transport detection
Second cassette door open/close
18
sensor
19Second cassette paper entry sensorPPD2Paper transport detection
20First tray paper empty sensorCSS1First tray paper empty detection
21Second tray paper empty sensorCSS2Second tray paper empty detection
22Drum reset switchDRSTNew drum detection switch
23Power switchMAIN SWTurns ON/OFF the main power source.
DRS2Second cassette door open/close detection
5 – 2
3. PWB unit
DM-2015
16
15
14
13
2
1
3
5
4
6
7
8
9
10
11
12
No.NameFunction, operation
1Copy lamp Inverter PWBCopy lamp control
2FAX main PWBFax communication control
3TEL/LIU PWBLine control (Fax communication)
4Printer control PWBPrinter control
5Network BoardNetwork system interface
6CCD sensor PWBImage scanning
7Mother PWBConnecting the MCU and Printer/FAX PWB
8Main PWB (MCU)Machine control/Image process
9Paper exit interface PWBPaper exit, finishing control
10Electronic sort PWBElectronic sort function control
11Tray interface PWBPaper tray control
12High voltage PWBHigh voltage control
13Operation main PWBOperation panel input/Display, operation panel section control
14Power PWBAC power input/DC power control
15LCD PWBPrinter and FAX status display
16Fax operation PWBOperation for FAX
5 – 3
DM-2015
4. Cross sectional view
12345
6
17
7
8
9
10
11
12
13
14
15
16
1819202122
No.NameFunction/Operation
1Copy lampImage radiation lamp
2Copy lamp unitOperates in synchronization with No. 2/3 mirror unit to radiate documents sequentially.
3LSU unitConverts image signals into laser beams to write on the drum.
4Lens unitReads images with the lens and the CCD.
5MC holder unitSupplies negative charges evenly on the drum.
6Paper exit rollerUsed to discharge paper.
7Transport rollerUsed to transport paper.
8Upper heat rollerFuses toner on paper (with the teflon roller).
9Lower heat rollerFuses toner on paper (with the silicon rubber roller).
10Waste toner transport rollerTransports waste toner to the waste toner box.
11Drum unitForms images.
12Transfer charger unitTransfer images (on the drum) onto paper.
13Duplex transport rollerTransports paper for duplex.
14Resist rollerTakes synchronization between the paper lead edge and the image lead edge.
15Manual paper feed trayManual paper feed tray
16Manual paper feed rollerPicks up paper in manual paper feed.
17No. 2/3 mirror unitReflects the images from the copy lamp unit to the lens unit.
18Manual transport rollerTransports paper from the manual paper feed port.
192nd tray paper transport rollerTransports paper from the 2nd tray.
2nd tray paper feed roller (semi-
20
circular roller)
1st tray paper feed roller (semi-circular
21
roller)
22MG rollerPuts toner on the OPC drum.
Picks up paper from the 2nd tray.
Picks up paper from the 1st tray.
5 – 4
DM-2015
5. SPF/RSPF section
14
13
12
11
10
8
9
6
7
15
5
4
3
No.CodeNameTypeFunctuion/Operation
1W0Document set sensorPhoto transmissionDetects presence of documents.
2COVEROpen/close sensorPhoto transmissionDetects open/close of the paper feed unit.
3W1Document width sensor (A4R, LTR, A5)Photo transmissionDetects the document width on the tray.
4W2Document width sensor (B4, B5)Photo transmissionDetects the document width on the tray.
5W3Document width sensor (WLTR, A5R, A4, LT)Photo transmissionDetects the document width on the tray.
6PSOLPickup solenoid––
7PAPERPaper entry sensorPhoto transmissionDetects presence of documents.
8RSOLPressure release solenoid––
9CLHTransport clutch––
10MOTSPF motorStepping motor
11GSOLGate solenoid––
12–Interface PWB––
13L1Document length detection SW (Short)Photo transmissionDetects the document length on the tray.
14L2Document length detection SW (Long)Photo transmissionDetects the document length on the tray.
15COVER OPENBook sensorPhoto transmissionDetects the SPF float.
2
1
Drives document feed on the tray, transport,
and paper exit roller.
12 3,45678
910111213141516
No.Part nameOperation
Document length
1
sensor (L2)
Document length
2
sensor (L1)
Document set
3
sensor (W0)
Document width
4
sensor (W1, W2,
W3)
5Pickup rollerPicks up documents.
6Paper feed rollerFeeds and transports documents.
Detects the document length on
the tray.
Detects the document length on
the tray.
Detects presence of documents.
Detects the document width.
5 – 5
Paper entry sensor
7
(PAPER)
8PS roller
9PS follower roller
10Transport rollerTransports documents.
Transport follower
11
roller
Paper exit follower
12
roller
13Paper exit rollerDischarges documents.
14Reverse gate
15Paper exit gate
16Intermediate tray
Detects transport of documents.
Makes synchronization between
the document lead edge and the
image lead edge.
Makes synchronization between
the document lead edge and the
image lead edge.
Transports documents.
Discharges documents.
Opens/closes the document
reverse path.(RSPF only)
Separate document exit to the
intermediate or the paper exit tray.
Discharges documents to the
intermediate tray during document
reverse.(RSPF only)
DM-2015
[6] UNPACKING AND INSTALLATION
For this item, refer to the DM-2000 Service Manual and the DM-FX1
Service Manual.
[7] ADJUSTMENTS
For this item, refer to the DM-2000 Service Manual and the DM-FX1
Service Manual.
[8] SIMULATIONS
1. Entering the simulation mode
A. Copy mode
The following key operations allow to enter the simulation mode from
the copy mode.
Clear key → Interruption key → “0” key → Interruption key → Main
code → Start key → Sub code → Start key
B. FAX mode
The following key operations allow to enter the simulation mode from
the FAX mode.
Clear key → Interruption key → “0” key → Interruption key → Main
code → Start key → Sub code → Start key
Or perform the following key operations:
“9” key → “ ” key → “8” key → “#” key → “7” key
2. Cancelling the simulation mode
When the all clear key is pressed, the simulation mode is cancelled.
When the interruption key is pressed, the process is interrupted and the
screen returns to the sub code entering display.
* After canceling the simulation mode, be sure to turn OFF/ON the
power and check the operation.
3. List of simulations
A. Copy mode
Main
Sub
code
code
11Mirror unit operation check
2Optical system sensor operation check
21SPF aging
2SPF sensor operation check
3SPF motor forward rotation operation check
4SPF motor reverse rotation operation check
8SPF paper feed solenoid operation check
9RSPF reverse solenoid operation check
10RSPF paper exit gate solenoid operation
check
11SPF PS release solenoid operation check
32Shifter job separator sensor operation check
3Shifter operation check
4Job separator operation check
11Shifter home position check
51Operation panel display check
2Heater lamp lighting check, cooling fan
motor operation check
3Copy lamp lighting check
61Paper feed solenoid operation check
10Main cassette semi-circular roller drive
Contents∗
Main
Sub
code
code
71Aging with warmup time display
4Warmup saving
6Intermittent aging
8Warmup time display
91Duplex motor forward rotation operation
check
2Duplex motor reverse rotation operation
check
4Duplex motor rotation speed adjustment
5Duplex motor switchback time adjustment
10Toner motor operation check
14Trouble (except for U2) cancel
16U2 trouble cancel
201Maintenance counter clear
211Maintenance cycle setting
2Mini maintenance cycle setting (Japan only)A
221Maintenance counter display
2Maintenance preset value display
3JAM memory display
4Total JAM counter display
5Total counter display
6Developing counter display
7Developing preset counter value display
(Japan only)
8SPF counter display
9Paper feed counter display
12Drum counter display
14Copier ROM version display
2215Trouble memory display
16Duplex print counter display
17Copy counter display
18Printer counter display
19Electronic sort counter display
20FAX print counter display
21Scanner counter display
241JAM memory, JAM counter clear
2Trouble memory clear
4SPF counter clear
5Duplex counter clear
6Paper feed counter clear
7Drum counter clear
8Copy counter clear
9Printer counter clear
10Electronic sort counter clear
11FAX print counter clear
13Scanner counter clear
251Main motor operation check
10Polygon motor operation check
Contents∗
A
6 – 1
Main
Sub
code
code
261Option switch display
3Auditor setting
5Counter mode setting
6Destination setting
10Model name setting
22Language setting
30CE mark conformity control setting
32Fan rotation duty change state setup
38Cancel of stop at dram life over
42Transfer timing adjustment
50Black-white reversion function setup
51Sort/Group copy temporary stop function
setup
301Machine sensor operation check
412OC document sensor adjustment
3Document sensor light reception level display
421Developing counter clear
431Fusing temperature setting
461Copy density level adjustment
481Main scanning (front/rear) direction
magnification ratio adjustment
(Copy/FAX/OC-SPF common)
2OC mode sub scanning direction
magnification ratio adjustment in copying
5SPF mode sub scanning direction
magnification ratio adjustment in copying
6OC mode sub scanning direction
magnification ratio adjustment in FAX
7SPF mode sub scanning direction
magnification ratio adjustment in FAX
501Copy image lead edge position adjustment
10Paper off center adjustment
13OC mode document off center adjustment
16SPF mode document off center adjustment
18Duplex memory reverse print adjustment
19Duplex rear edge void adjustment
512Resist amount adjustment
631Shading data check
641Self printing mode
6714Printer Flash ROM Data Download
A: Not Used.
Contents∗
DM-2015
Main
Sub
code
code
4615FAX mode density adjustment for each
resolution (Super Fine)
16FAX mode density adjustment for each
resolution (Ultra Fine)
6402User switch front print
03Soft switch setting table print
04Dump list print
6601FAX related soft SW setup check/change
02FAX related soft SW clear (Excluding
adjustment values)
03FAX PWB memory check
04Signal send mode
06Confidential communication password print
07Image memory contents output
08Voice message clearA
10Image memory clear
11300bps signal send
13Dial test
17DTMF signal send mode
22Handset sound volume adjustmentA
30TEL/LIU status change check
32Received data check
34Communication time measurement/check
37Speaker sound volume adjustment
38Time setup/check
∗ A: Not used
Content∗
4. Detail of simulations
For this item, refer to the DM-2000 Service Manual and the DM-FX1
Service Manual.
[9] FAX SOFT SWITCH
For this item, refer to the DM-FX1 Service Manual.
[10] FLASH ROM VERSION-UP PRO-
CEDURE
For this item, refer to the DM-2000 Service Manual and the DM-FX1
Service Manual.
[11] TROUBLE CODE LIST
For this item, refer to the DM-2000 Service Manual and the DM-FX1
Service Manual.
B. FAX mode
Main
code
Sub
code
2211Fax related counter display
14Fax ROM ver. Display
2414FAX related counter clear
4612FAX mode density adjustment (AUTO)
14FAX mode density adjustment for each
resolution (Fine)
Content∗
[12] USER PROGRAM
For this item, refer to the DM-2000 Service Manual and the DM-FX1
Service Manual.
[13] DISASMELBY AND ASSEMBLY
For this item, refer to the DM-2000 Service Manual and DM-SP1 service manual.
[14] ELECTRIAL SECTION
For this item, refer to the DM-2000 Service Manual.
6 – 2
DM-2015
CAUTION FOR BATTERY REPLACEMENT
(Danish)ADVARSEL !
Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri af samme fabrikat og type.
Levér det brugte batteri tilbage til leverandoren.
(English)Caution !
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to manufacturer’s instructions.
(Finnish)VAROITUS
Paristo voi räjähtää, jos se on virheellisesti asennettu.
Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo
valmistajan ohjeiden mukaisesti.
(French)ATTENTION
Il y a danger d’explosion s’ il y a remplacement incorrect de la batterie. Remplacer uniquement
avec une batterie du même type ou d’un type équivalent recommandé par le constructeur.
Mettre au rebut les batteries usagées conformément aux instructions du fabricant.
(Swedish)VARNING
Explosionsfara vid felaktigt batteribyte.
Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren.
Kassera använt batteri enligt fabrikantens instruktion.
(German)Achtung
Explosionsgefahr bei Verwendung inkorrekter Batterien.
Als Ersatzbatterien dürfen nur Batterien vom gleichen Typ oder vom Hersteller empfohlene
Batterien verwendet werden.
Entsorgung der gebrauchten Batterien nur nach den vom Hersteller angegebenen Anweisungen.