Sharp AR-M355N, AR-M455N Service Manual

SERVICE MANUAL

CODE: 00ZAR455N/A1E

DIGITAL MULTIFUNCTIONAL SYSTEM

AR-M355N

MODEL

CONTENTS

[1] GENERAL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

[2] CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

[3] SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

[4] CONSUMABLE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

[5] EXTERNAL VIEWS AND INTERNAL STRUCTURES . . . . . . . . . . 5-1

[6] UNPACKING AND INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . 6-1

[7] DISASSEMBLY AND ASSEMBLY, MAINTENANCE . . . . . . . . . . . 7-1

[8] ADJUSTMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

[9] SIMULATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

AR-M455N

[10] TROUBLE CODES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

[11] MACHINE OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

[12] ROM VERSION-UP METHOD . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1

[13] ELECTRICAL SECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1

Parts marked with “ ” are important for maintaining the safety of the set. Be sure to replace these parts with specified ones for maintaining the safety and performance of the set.

This document has been published to be used

SHARP CORPORATION

for after sales service only. The contents are subject to change without notice.

CAUTION

Cautions on laser

Wave length

Pulse times

Output power

North America:

Europe:

785 nm

+10 nm

−15 nm

35 cpm model: (4.1 µs ± 4.1 ns)/7 mm 45 cpm model: (5.7 µs ± 5.7 ns)/7 mm

35 cpm model: (3.8 µs ± 3.8 ns)/7 mm 45 cpm model: (4.4 µs ± 4.4 ns)/7 mm

0.2 mW - 0.4 mW

At the production line, the output power of the scanner unit is adjusted to 0.4 MILLIWATT PLUS 8 % and is maintained constant by the operation of the Automatic Power Control (APC).

Caution

This product contains a low power laser device. To ensure safety do not remove any cover or attempt to gain access to the inside of the product. Refer all servicing to qualified personnel.

For North America:

SAFETY PRECAUTIONS

This Digital Equipment is rated Class 1 and complies with 21 CFR 1040.10 and 1040.11 of the CDRH standards. This means that the equipment does not produce hazardous laser radiation. For your safety, observe the precautions below.

●

Do not remove the cabinet, operation panel or any other covers.

●

The equipment's exterior covers contain several safety interlock switches. Do not bypass any safety interlock by inserting wedges or other items into switch slots.

Caution

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

CLASS 1

LASER PRODUCT

LASER KLASSE 1

Laserstrahl

INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCKS DEFEATED. AVOID EXPOSURE TO BEAM.

CAUTION

UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFNET UND SICHERHEITSVERRIEGELUNG ÜBERERÜCKT. NICHT DEM STRAHL AUSSETZEN.

VORSICHT

USYNLIG LASERSTRÅLING VED ÅBNING, NÅR SIKKERHEDSAFBRYDERE ER UDE AF FUNKTION. UNDGÅ UDSAETTELSE FOR STRÅLNING.

ADVARSEL

USYNLIG LASERSTRÅLING NÅR DEKSEL ÅPNES OG SIKKERHEDSLÅS BRYTES. UNNGÅ EKSPONERING FOR STRÅLEN.

ADVERSEL

OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPNAD OCH SPÄRRAR ÄR URKOPPLADE. STRÅLEN ÄR FARLIG. BETRAKTA EJ STRÅLEN.

VARNING

AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA NÄKYMÄTÖNT LASERSÄTEILYLLE. ÄLÄ KATSO SÄTEESEEN.

VARO !

For Europe:

CLASS 1 LASER PRODUCT

LASER KLASSE 1

LUOKAN 1 LASERLAITE

KLASS 1 LASERAPPARAT

CAUTION

INVISIBLE LASER RADIATION WHEN OPEN INTERLOCKS DEFEATED. AVOID EXPOSURE TO BEAM.

VORSICHT

UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFNET UND SICHERHEITSVERRIEGELUNG ÜBERBRÜCKT. NICHT DEM STRAHL AUSSETZEN.

ADVARSEL

USYNLIG LASERSTRÅLNING VED ÅBNING, NÅR SIKKERHEDSBRYDERE ER UDE AF FUNKTION. UNDGÅ UDSAETTELSE FOR STRÅLNING.

VAROITUS!

LAITTEEN KÄYTTÄMINEN MUULLA KUIN TÄSSÄ KÄYTTÖOHJEESSA MAINITULLA TAVALLA SAATTAA ALTISTAA KÄYTTÄJÄN TURVALLISUUSLUOKAN 1 YLITTÄVÄLLE NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE.

VARNING

OM APPARATEN ANVÄNDS PÅ ANNAT SÄTT ÄN I DENNA BRUKSANVISNING SPECIFICERATS, KAN ANVÄNDAREN UTSÄTTAS FÖR OSYNLIG LASERSTRÅLNING, SOM ÖVERSKRIDER GRÄNSEN FÖR LASERKLASS 1.

[1] GENERAL

1. Note for servicing

Pictogram

This Service Manual uses some pictographs to assure safe operation.

Please understand the meanings of pictographs before servicing. CAUTION: If this CAUTION is ignored, an injury or damage to

A. Cautions for servicing

1) Do not touch the photoconductive drum. Scratches or

2) The fusing unit is extremely hot. Exercise care in this area.

3) Do not look directly at the light source of the scanner module.

4) Five adjusters are provided on all optional stand/paper drawer

property could occur.

smudges on the drum will cause dirty printouts.

Fusing unit

Doing so may damage your eyes.

units. These adjusters should be lowered until they contact the floor.

Adjuster

Lock

5) Do not make any modifications to this machine. Doing so may result in personal injury or damage to the machine.

6) Since this machine is heavy, it is recommended that it be moved by more than one person to prevent injury.

7) When connecting this machine to a computer, be sure to first turn both the computer and the machine off.

8) Do not print anything which is prohibited from printing by law. The following items are normally prohibited from printing by national law. Other items may be prohibited by local law.

• Money

• Stamps

• Bonds

• Stocks

• Bank drafts

• Checks

• Passports

• Driver's licenses

9) Do not throw toner or a toner cartridge into fire. Toner may be spattered, causing a burn.

10) Store toner or toner cartridges in a hard-to-reach place for children.

Release

AR-M355N/M455N GENERAL 1 - 1

[2] CONFIGURATION

1. System configuration

A. Basic system

AR-M355N/M455N

(Copier/Network printer model)

Necessary options

• B/W scanner module/DSPF (AR-EF3)

• Scanner Rack (AR-RK2)

• Any one of the stand/MPD & 2000 sheet paper drawer (AR-

D28), the stand/3 x 500 sheet paper drawer (AR-D27), or the multi purpose drawer (AR-MU2)

• Any one of the upper exit tray extension (AR-TE4), the finisher (AR-FN6), the mail-bin stacker (AR-MS1), or the cover option at right side (AR-TE5)

AR-M355N/M455N CONFIGURATION 2 - 1

B. Option lineup

For combinations of options, refer to "C. List of combination of peripheral devices" described later.

(1) Major options

11. Finisher

(AR-FN6)

7. Exit tray

10. Saddle stitch

finisher (AR-FN7)

8. Duplex module/bypass tray (AR-DU4)

9. Duplex module (AR-DU3)

5. Upper exit tray

extension (AR-TE4)

6. Cover option at right side (AR-TE5)

12. Mail-bin stacker (AR-MS1)

13. Fax expansion kit (AR-FX12)

3. Stand/3 x 500 sheet paper drawer (AR-D27)

4. Multi purpose drawer (AR-MU2)

2. Stand/MPD & 2000 sheet paper drawer (AR-D28)

AR-M355N/M455N CONFIGURATION 2 - 2

No. Option name Installing conditions

1 B/W scanner module/DSPF AR-EF3 • The scanner rack (AR-RK2) is required.

• Either of the stand/3 x 500 sheet paper drawer (AR-D27) or the stand/MPD & 2000 sheet paper drawer (AR-D28) is required.

2 Stand/MPD & 2000 sheet paper drawer AR-D28 • Simultaneous installation with the large capacity paper feed 3 Stand/3 x 500 sheet paper drawer AR-D27

4 Multi purpose drawer AR-MU2 5 Upper exit tray extension AR-TE4 • Required when the finisher (AR-FN6) or the mail-bin stacker

6 Cover option at right side AR-TE5 7 Exit tray AR-TE3 • Required when the duplex module (AR-DU3) is installed and the

8 Duplex module/bypass tray AR-DU4 • Any one of the multi purpose drawer (AR-MU2), the stand/3 x 9 Duplex module AR-DU3

10 Saddle stitch finisher AR-FN7 • Simultaneous installation with the finisher (AR-FN6) is inhibited.

11 Finisher AR-FN6 • Simultaneous installation with the saddle finisher (AR-FN7) is

12 Mail-bin stacker AR-MS1 • Any one of the multi paper drawer (AR-MU2), the stand/3 x 500

13 Fax expansion kit AR-FX12 • The scanner rack (AR-RK2) and the stand/3 x 500 sheet paper

desk (AR-D28) or the 3-stage paper feed desk (AR-D27) is inhibited.

(AR-MS1) is not installed.

saddle stitch finisher (AR-FN7) is not installed.

500 sheet paper drawer (AR-D27), or the stand/MPD & 2000 sheet paper drawer (AR-D28) is required.

• The duplex module/bypass tray (AR-DU4) cannot be installed with the exit tray (AR-TE3) or the saddle stitch finisher (ARFN7).

• When the duplex module (AR-DU3) is installed, the exit tray (AR-TE3) or the saddle stitch finisher (AR-FN7) is required.

• The duplex module (AR-DU3) is required.

• The stand/3 x 500 sheet paper drawer (AR-D27) or the stand/

MPD & 2000 sheet paper drawer (AR-D28) is required.

inhibited.

• Any one of the multi paper drawer (AR-MU2), the stand/3 x 500 sheet paper drawer (AR-D27), or the stand/MPD & 2000 sheet paper drawer (AR-D28) is required.

sheet paper drawer (AR-D27), or the stand/MPD & 2000 sheet paper drawer (AR-D28) is required.

drawer (AR-D27), or the stand/MPD & 2000 sheet paper drawer is required.

• The B/W scanner module/DSPF (AR-EF3) is required.

(2) Other options

Option Installing conditions Paper exit unit Punch unit AR-PN1 For saddle stitch finisher (AR-FN7) Function

expansion options

FAX-related option

PS3 expansion kit AR-PK6 Network scanner expansion kit AR-NS3 Sharpdesk 1 licence kit AR-U11M For network scanner expansion kit (AR-NS3) Sharpdesk 5 licence kit AR-U15M Sharpdesk 50 licence kit AR-U1AM Sharpdesk 100 licence kit AR-U1BM Data security kit (CC version ) AR-FR21 Data security kit (Commercial version ) AR-FR21U Bar code font AR-PF1 Flash ROM kit AR-PF2 Fax memory (8 MB) AR-MM9 For fax expansion kit (AR-FX12)

AR-M355N/M455N CONFIGURATION 2 - 3

C. List of combination of peripheral devices

As shown in the table below, some other peripheral devices ( B ) may be needed for installation of a peripheral device ( A ) and some peripheral devices cannot be installed together.

Related to scanner feature

B/W scanner module/DSPF AR-EF3 Scanner rack

Related to paper feed unit

Multi purpose drawer Stand/3 x 500 sheet

paper drawer

Stand/MPD & 2000 sheet paper drawer

Duplex module/bypass tray Duplex module

Output units

Saddle stitch finisher Finisher

Mail-bin stacker Exit tray Upper e Cover option at right side Punch unit

Related to extension of functions and others

PS3 expansion kit Network scanner

expansion kit

Facsimile expansion kit Fax memory (8 MB)

Bar code font Flash ROM kit

Data security kit (CC version) Data security kit (Commercial version)

xit tray extension

AR-RK2

AR-MU2

AR-D27

AR-D28

AR-DU4 AR-DU3

AR-FN7 AR-FN6 AR-MS1

AR-TE3 AR-TE4 AR-TE5 AR-PN1

AR-PK6

AR-NS3

AR-FX12 AR-MM9 AR-PF1 AR-PF2

AR-FR21 AR-FR21U

B/W scanner module/DSPF

Scanner rack

Multi purpose drawer

Stand/3 x 500 sheet paper drawer

Stand/MPD & 2000 sheet

Duplex module/bypass tray

Duplex module

Saddle stitch finisher

Finisher

Mail-bin stacker

Exit tray

Punch unit

Upper exit tray extension

Multi-function controller board

Cover option at right side

PS3 expansion kit

Print server card

Fax memory (8 MB)

Network scanner expansion kit

Facsimile expansion kit

Bar code font

Flash ROM kit

Data security kit (CC version)

Data security kit (Commercial version)

= Must be installed together.

= Any of the units must be installed together.

= Cannot be installed together.

AR-M355N/M455N CONFIGURATION 2 - 4

[3] SPECIFICATIONS

1. Basic Specification

A. Base Engine

(1) Form

Console type

(2) Engine speed

Paper size AR-M355N AR-M455N A4, 8.5" x 11" 35ppm (31ppm*) 45ppm (40ppm*) A4R, 8.5" x 11"R 25ppm 30ppm A5R/5.5" x 8.5"R, Invoice-R 35ppm 45ppm B5 35ppm 45ppm B5R, Exective-R 25ppm 30ppm B4/8.5" x 14 20ppm 22ppm A3/11" x 17" 17ppm 20ppm 8K 17ppm 20ppm 16K 35ppm 45ppm

* Paper feed from Manual bypass tray

(3) Engine composition

Photoconductor type OPC

Record method Electrophotograph (laser) Development method Charge method Charged saw-tooth method Transfer method Transfer roller Cleaning method Counter blade Fusing method Heat roller

(4) Engine resolution

Resolution Read: 600dpi

Smoothing Write :1200dpi equivalent Gradation Write :2 levels

(5) Printable area

The print area of this product is shown below.

(diameter of photoconductor : ø30mm)

Dry-type dual-component magnetic brush development

Write :600dpi

(in mm)

Paper size A B C D E A3 297 420 4 289 4 B4 257 364 4 242 4 A4 210 297 4 202 4 B5 182 257 4 168 4 A5 148 210 4 140 4 Japanese postcard 100 148 4 92 4 Ledger 279 432 4 271 4 Legal 216 356 4 208 4 Foolscap 216 330 4 208 4 Letter 216 279 4 208 4 Executive 184 267 4 183 4 Invoice 140 2162 4 132 4 Com-10 (envelope) 105 241 4 97 4 C5 (envelope) 162 229 4 154 4 Monarch (envelope) 98 191 4 90 4 DL (envelope) 110 220 4 102 4 ISO B5(envelope) 176 250 4 168 4

(6) Warm-up

Warm-up time less than 80 seconds Pre-heat requirement Required Jam recovery time Target: about 30 seconds

(Under standard condition of 60 seconds left after side cover opening, polygon motor halt)

(7) Power source

Voltage 100V system

Frequency 50/60Hz Power cord Inlet type

100-127V

(8) Power consumption

Max. Power consumption Energy consumption efficiency

AR-M355N AR-M455N

(9) Energy Star benchmark

Low power mode 184.75W 223.25W Recovery time from low power mode Sleep mode Less than 80W Less than 95W Transition time to sleep mode

AR-M355N AR-M455N

Max. 30 sec. Max. 30 sec.

60 min.

(Max. 240 min.)

(Recommendation)

90 min.

(Max. 240 min.)

(10) Noise

At working less than 6.8B At waiting mode less than 5.0B

∗ Showing noise benchmark in each model as a whole system.

(11) Dimensions

External dimensions (W x D x H) Occupied space dimensions (W x D) Weight Approx. 85.7 lb (38.9kg)

*1: With multi purpose tray (AR-MU1)

16.9" x 21.7" x 18.5" (428 x 552 x 475 mm) (Only main unit)

25.7" x 22.3" (654 x 567 mm) *1

(include developer and controller board)

Paper size

Printable area

If a printer driver for Windows or Macintosh is used for printing, the printable area will be smaller. The actual printable area depends on the printer driver to be used.

AR-M355N/M455N SPECIFICATIONS 3 - 1

B. Document Feeding Equipment

(1) One-drawer tray (included in the base engine)

Paper feed method One-drawer tray Sizes to be fed A4, B5, 8.5" x 11" Paper capacity 500 sheets (at 80g/m²) Media available for

paper feeding Paper type Plain, recycled, pre-printed, pre-

Paper size switching To be switched by user

Dehumidification heater Balance detection Provided (paper empty and 3 steps) Default size setting 100V system

Mounting/demounting of the tray

Plain paper 60 - 105g/m², 16 - 28lbs

punched, color, letter head

(paper size to be entered from the operation panel). Not provided

8.5" x 11" Provided

C. Output Equipment

(1) Face-down Exit Tray (included in the base engine)

Output position/method Face-down output at the upper side of main

unit Output paper capacity 400 sheets (80g/m² sheet) Output paper size A3, B4, A4, A4R, B5, B5R, A5R

Spec of media for paper output

Remaining paper detection

Exit tray full detection Provided

11 " x 17", 8.5" x 14", 8.5" x 13", 8.5" x 11 ",

8.5" x 11 "R, 5.5" x 8.5"R

Executive, postal card, Monarch (98 x 191),

8K, 16K, 16KR

Com-10 (105 x 241), DL (110 x 220),

C5 (162 x 229), ISO B5 (176 x 250)

Tracing paper : 52 ~ 59g/m² / 14 ~ 15lbs

Plain paper : 60 ~ 128g/m² / 16 ~ 34lbs

Index paper : 176g/m² / 47lbs

Cover paper : 205g/m² / 54 ~ 55lbs

Transparency firm

Not provided

2. Specific Function

A. Printer Function

(1) Platform

IBM PC/AT (Include compatible machine) Macintosh

(2) Support OS

Custom PS Windows 95/98/Me

Windows NT 4.0 Windows 2003 server Windows 2000 server Windows 2000 Windows XP

Custom PCL5e/6(XL)

PPD Windows 95/98/Me

Windows 95/98/Me Windows NT 4.0

Windows 2003 server Windows 2000 server Windows 2000 Windows XP

Windows NT 4.0 Windows 2003 server Windows 2000 server Windows 2000 Windows XP MacOS 8.6 - 9.x, 10.1.5, 10.2 - 10.2.8 (except for Mac OS 10.2.2), 10.3-10.3.3

(3) PDL emulation

PCL6 compatible, PCL5e compatible, PostScript 3 compatible

(4) Windows driver function

a. General

Function PCL5e PCL6 PS

Copies 1-999 Orientation Portrait

Landscape

Duplex 1-sided

2-sided (Left /top/ right binding)

Booklet Invoice on Letter

Letter on Ledger A5 on A4 A4 on A3 B5 on B4 Letter on Letter Ledger on Ledger A4 on A4 A3 on A3

B4 on B4 Binding edge Left / top / right – N-up 2/4/6/8/9/16 2 / 4 / 6 / 9 / 16

N-up order Z / Reversed Z /

N / Reversed N N-up border Yes / No Always Yes (*2)

*1: For printing, PS driver bundled with the Windows is required. *2: Since the function is of PS driver bundled with Windows, spec-

ification may vary according to the OS.

PPD file *1

(for Windows XP)

Portrait Landscape-A Landscape-B (*2)

1-sided 2-sided (Long / short binding) (*2)

Yes (2up booklet only) (*2)

(*2) Z (*2)

AR-M355N/M455N SPECIFICATIONS 3 - 2

b. Paper Input

Function PCL5e PCL6 PS

Paper size A3 / B4 / A4 / B5 /

Paper type Plain

Custom paper type

Source selection

Cover Yes/No

Insert page Yes/No

Transparency inserts

*1: For printing, PS driver bundled with the Windows is required.

c. Paper Output

Function PCL5e PCL6 PS

Output tray selection

Staple Finisher

Offset cancel Yes/No

*1: For printing, PS driver bundled with the Windows is required.

A5 / Ledger / Legal / Foolscap / Letter / Executive /Invoice/8k / 16k /COM10/C5/ Monarch/DL

Letter Head Pre-Print Pre-Punch Recycle Color Label Heavy Paper Transparency Envelope

7 type –

Automatic Tray 1/2/3/4 Bypass-tray

User can select from 1-sided/2-sided/ No print

User can select from 1-sided/2-sided/ No print No Yes (Blank) Yes (Printed)

Center tray Finisher

• Top tray

• Offset tray

Saddle Stitch Finisher

• Offset tray Mailbin stacker

• Mailbin top tray

• Mailbin (1-7)

Duplex module

• Left tray

• No staple

• 1 staple

• 2 staples

Saddle Stitch Finisher

• No staple

• 1 staple

• 2 staples

PPD file *1

(for Windows XP)

–

PPD file *1

(for Windows XP)

Saddle Stitch Finisher

• No staple

• 1 staple

• 2 staples

d. Graphic

Function PCL5e PCL6 PS

Resolution setting Halftone setting

Graphics mode Smoothing Yes/No Toner save Yes / No Photo enhancement Negative image Mirror image ––Horizontal

Zoom ––25-400%

Fit to page Yes / No –

*1: For printing, PS driver bundled with the Windows is required. *2: Since the function is of PS driver bundled with Windows, spec-

ification may vary according to the OS.

e. Font

Function PCL5e PCL6 PS

Download font

f. Others

Function PCL5e PCL6 PS

Configuration setting Watermark Yes Yes

Edge to edge Yes – Line width setting Form overlay Yes – Print hold Yes – Confidential print Yes – Sample print Yes – Print accounting Yes – Quick sets Yes – Auto configuration Job end notification Tandem print Yes Carbon print Yes – Multienlargement XY zoom – Yes – Cover insert + pamphlet Document filing Yes –

*1: For printing, PS driver bundled with the Windows is required. *2: Since the function is of PS driver bundled with Windows, spec-

ification may vary according to the OS.

600/300 dpi 600dpi 600dpi

– No Screen frequency

Raster HP-GL2

Bitmap TrueType

Raster Vector

– Yes/No ––

––Yes / No

Yes

Yes –

8.0 to 360.0 in 0.1 steps Screen angle

0.0 to 360.0 in 0.1 steps

––

Vertical

(XY zoom)

Bitmap Type1 TrueType

–

PPD file *1

(for Windows

XP)

–

Horizontal (*2) 1-1000% (*2)

PPD file *1

(for Windows XP) Auto Outline Bitmap Native TrueType (*2)

PPD file *1

(for Windows XP)

(functionality is limited)

AR-M355N/M455N SPECIFICATIONS 3 - 3

(5) Macintosh driver functions

a. General

Function

Copies 1-999 Orientation Portrait

Duplex 1-sided

Booklet Yes N-up 2/4/6/9/16 (*1) N-up order Z / reversed Z / N / reversed N (*1) N-up border None / Single hairline / Single thin line /

*1: Since the function is of PS driver bundled with Macintosh,

specification may vary according to the OS.

b. Paper input

Function

Paper size A3 / B4 / A4 / B5 / A5 /

Paper type Plain / Letter Head / Pre-Print /

Custom paper type

Source selection Automatic

Different 1st page Cover / insert page

Transparency inserts

*1: Since the function is of PS driver bundled with Macintosh,

specification may vary according to the OS.

Landscape-A Landscape-B (*1)

2-sided Pamphlet (Right /left /top binding)

Double hairline / Double thin line (*1)

Japanese Postcard / Ledger / Legal / Foolscap / Letter / Executive / Invoice/ 8K / 16K/ COM10/C5/Monarch/DL

Pre-Punch / Recycle / Color / Label / Heavy Paper / Transparency / Envelope

Tray 1/2/3/4 Bypass-tray Yes / No (*1)

–

(On OS9, user can select from: No/First Page/Last Page) (*1)

No Yes (Blank) Yes (Printed)

Macintosh PPD file

(for Mac OS X ver10.2.8)

Macintosh PPD file

(for Mac OS X ver10.2.8)

c. Paper output

Function

Output tray selection

Staple Finisher

Offset Yes/No

d. Graphic

Function

Resolution setting

Halftone setting – Graphics mode – Smoothing Yes/No Toner save Yes / No Photo

enhancement Negative image – Mirror image – Zoom 1-100000 (*1) Fit to page –

*1: Since the function is of PS driver bundled with Macintosh,

specification may vary according to the OS.

e. Font

Function

Download font –

Center tray Finisher

• Top tray

• Offset tray

Saddle Stitch Finisher

• Offset tray Mailbin stacker

• Mailbin top tray

• Mailbin (1-7)

Duplex module

• Left tray

• No staple

• 1 staple

• 2 staples

Saddle Stitch Finisher

• No staple

• 1 staple

• 2 staples

600dpi

Yes/No

(Selectable only on MacOS9.x.x LaserWriter) (*1)

Macintosh PPD file

(for Mac OS X ver10.2.8)

Macintosh PPD file

(for Mac OS X ver10.2.8)

Macintosh PPD file

(for Mac OS X ver10.2.8)

AR-M355N/M455N SPECIFICATIONS 3 - 4

f. Others

Function

Configuration setting Yes Watermark Yes Edge to edge Yes Form overlay – Print hold Yes Confidential print Yes

Sample print Yes Print accounting Yes Quick sets – Auto configuration – (OS9: Yes) Job end notification – Tandem print Yes Carbon print – Multi-enlargement – XY zoom – Cover insert + pamphlet – Document filing Yes (*1)

*1: Since the function is of PS driver bundled with Macintosh,

specification may vary according to the OS.

Macintosh PPD file

(for Mac OS X ver10.2.8)

(PIN selection)

(6) Compatibility

PCL 5e compatibility

PCL6 compatibility

PostScript Compatibility

Target for PCL5e is to be compatible with HP LaserJet 4050. Small margin difference, rendering difference by different font family, default and transfer function difference is not to be included in the compatibility. All the PJL commands are not necessarily included in the compatibility.

Target for PCL6 is to be compatible with HP LaserJet 4050. Small margin difference, rendering difference by different font family, default and transfer function difference is not to be included in the compatibility. All the PJL commands are not necessarily included in the compatibility.

PostScript is targeted to be compatible with Adobe PostScript as performed in HP LaserJet

4050. Small margin difference, rendering difference by different font family, default and transfer function difference is not to be included in the compatibility.

B. Image send function

(1) Mode

Scanner (Scan to E-mail, Scan to Sharpdesk, Scan to FTP, Scan to HDD), FAX, Internet FAX

(2) Support system

Mode Scanner Internet FAX FAX

Supported server

(3) Support image

Format TIFF, PDF, TIFF-F, TIFF-FX

Compression method

(4) Image process

Mode Scanner Internet FAX FAX

Half tone reproduction

Exposure adjustment

Quality selection

Resolution (Varies with the file type/ transmission method)

(5) Specified destination

Mode Scanner Internet FAX FAX LDAP Yes (Also can be stored in one-touch address.) Specified

destination One-touch

keys (Max. number of keys to be stored.) Group* To be registered from one-touch and manual

Program Yes Manual

destination entry

Chain dialing (Manual destination entry) Resend This is used to recall the last destination.

Speed dialing This is used to recall address control number by

SMTP server

FTP server

Scanner Internet

Uncompressed,

G3 (1-dimension) *1,

G4 *3

*1 G3 (1-dimension) = MH

(Modified Huffman)

*3 G4 = MMR (Modified

MR)

Half-tone ON/OFF (It's not effective for the

following resolution with *.)

200 x 200dpi * 200 x 100dpi * Normal (203.2 x

300 x 300dpi 200 x 200dpi Small letter

400 x 400dpi 200 x 400dpi Fine (203.2 x

600 x 600dpi 400 x 400dpi Extra fine (406.4

– 600 x 600dpi –

Specifying by one-touch or group, manual

In this, FTP and Desktop are 200 destinations.

Soft Keyboard Input via the

POP server

SMTP server

ESMTP server

FAX

MH, MMR MH, MR,

Equivalent to 256 levels

Auto + 5 steps

97.8dpi) *

(203.2 x

195.6dpi)

391dpi)

x 391dpi)

destination entry

Max. 999 destinations

destination entry 500

numeric

keys, # key and *

key.

– Up to 64-digit

with pause

key

using numeric keys.

–

FAX

MMR,

JBIG

AR-M355N/M455N SPECIFICATIONS 3 - 5

(6) Specified multiple destinations

Mode Scanner Internet FAX FAX

Specified destination

Max. number of Manual

Specifying by one-touch or group, manual

destination entry.

Total of 5000 destinations including group and

relay broadcast. destination entry* Sequential broadcasting

Yes (E-mail only. It is not

available for

Yes

FTP/Desktop.)

Simultaneous

– Yes FAX transmission

* Manual destination entry: Entry other than One-touch, using

numeric keys or soft keyboard.

* In the case of broadcast transmission including fax destina-

tion, the resolution level for fax mode is applied.

* In the case of broadcast transmission with Internet FAX and

Scanner destinations, the resolution level of Internet FAX mode is applied.

* In the case of broadcast transmission, the compression format

set with the key operator programs is applied.

(7) Functions

Internet

FAX

– –

–

size only.

transmit)

program.

Yes

Max. 800mm

Yes

FAX

Yes

Yes Yes

At on-hook

only

Yes: A3 → B4,

A3 → A4,

B4 → A4

Yes

–

Transmit function

Mode Scanner

Memory transmit

On-fook Quick online transmit Direct transmit

Auto reduction transmit

Rotation transmit Yes Scaling transmit Yes (Scaling from regular size to regular

Re-call mode

Book original transmit Long length original transmit

Specified pages per file Maximum number of send data Sender name Max.999 destinations

Error Busy

–

Data is sent

by memory

transmit

when upper

limit is set.

Some functions does not allow rotation

– ––

No. of times/interval is set via key operator

Yes Yes Yes

Yes Yes

Mode Scanner

Receive function

Special function

Report/ List function

Others PC-facsimile

Auto receive Manual receive Memory receive Reduction receive for standard size Scaling receive for specified size Rotation receive – Yes Divided receive

Duplex receive

2 in 1 receive Address/Domainspecified reception is enabled. Address/Domainspecified reception is disabled. External phone connection Answering phone connection Transfer function at output trouble Auto startup mode Time setting Yes Transmit request Remote transmit Cover function Print at sender Page division Yes Page combination No Confidential (machine at the other end) Transmit broadcast direction Transmit message Edge erase Yes Center erase Yes 2 in 1 Yes Card shot Yes Transmit/receive record Transmit/receive result Address/phone directory list Group list Yes ID/Sender's address list) Sender list Print

Confidential box check list

Transmit group list

Program list Yes Reserved transmit list Memory box list

Memory clear notice list

transmission

Internet

FAX

– –

FAX

Yes Yes

– Yes – Yes

–

Yes: To be defined by key

operator program

– Yes: To be defined by key

operator program

–

Yes 50

address

Yes 50

address

–

No (Remedy for PAT)

Only the specified

number

Yes

– Yes

–

– –

Yes

Yes Yes

– No

–

Yes

–

Yes (F code

method)

Yes (F code

method)

–

Yes

No Yes

Yes

–

administrator

address.

–

Described in the key

operation list

Yes

(Integrated to

the memory

box list)

Yes

(Integrated to

the memory

box list)

–

Yes (FAX

mode only)

–

(It's possible that this is output in case of

–

errors.)

PC-iFAX PC-FAX

AR-M355N/M455N SPECIFICATIONS 3 - 6

(8) Transmission method

Mode Scanner Internet FAX FAX

Transmission time – 2 seconds (level:

Super G3/JBIG)

6 seconds (G3

ECM)

Modem speed – 33.6kbps →

2.4kbps

automatic fallback Intercommunication – Super G3/G3 Communication line – General

telephone line

(PSTN), Private

branch

exchange(PBX),

FAX line

ECM – Yes

(9) Record size

Mode Scanner Internet FAX FAX

Max. record

293mm width Record size – A3-A5,

11" x 17"-

5.5" x 8.5"

A3-A5,

11" x 17"-

5.5" x 8.5"

(10) F code transmission

Mode Scanner Internet FAX FAX Sub address – Yes Passcode – Yes

C. Copy function

(1) Copy Speed

AR-M355N AR-M455N

Actual Reduction Enlargement Actual Reduction Enlargement

A4,

8.5" x 11" A4R,

8.5" x 11"R A5R,

5.5" x 8.5"R, Invoice-R

B5 35 35 35 45 45 45 B5R, Exective-R B4,

8.5" x 14" A3,

11" x 17" Extra, Envelope

∗ Figures in reduction/enlargement are represented by those at

the ratio to show slowest speed

(2) First copy time

Conditions: A4 or 8.5"x11" from front tray of PPC, with polygon

Document glass *1 Less than 5.3

DSPF Less than 6.0

*1: During OC mode

35 35 35 45 45 45

25 25 25 30 30 30

35 35 35 45 45 45

25 25 25 30 30 30

20 20 20 22 22 22

17 17 17 20 20 20

motor running.

AR-M355N AR-M455N

Less than 4.6

seconds

seconds Less than 5.3

seconds

(3) Job speed

AR-M355N AR-M455N

S→ S *1 33 cpm (94%) 42 cpm (93%) S→ D *2 32 cpm (91%) 40 cpm (88%) D→ D *3 32 cpm (91%) 40 cpm (88%)

*1: S → S : A4 / 8.5" x 11" original 5 sheets copy 5sets

D : A4 / 8.5" x 11" original 10 sheets copy 5sets

*2: S

→

*3: D

D : A4 / 8.5" x 11" original 5 sheets (10 pages) copy 5sets

→

(4) Continuous copy

Max. multiple number 999 pages

(5) Copy Ratio

Copy ratio AB series :

Zoom 25 - 400%

Independent scaling

25%, 50%, 70%, 81%, 86%, 100%, 115%, 122%, 141%, 200%, 400% Inch series : 25%, 50%, 64%, 77%, 100%, 121%, 129%, 200%, 400%

25 - 200% (Copy from DSPF) 4

(6) Exposure/Copy Quality Process

Exposure mode Binary: Text(auto/manual), Text/photo, Photo

256 levels: Not provided Manual steps 9 steps Toner save mode Standard

(7) Copy Function

Function APS Yes

AMS Yes XY zoom Yes Paper type select Yes (By type setting) Auto tray switching Yes Rotation copy Yes Electronic sort Yes Rotation sort Yes Reserved copy Yes Prior tray setting No Recall/register of program Yes Document filing Yes Proof copy No Preheat function Yes (To be set up by the

key operator program)

Auto power shut-off function

Account control Yes 500 accounts Process control Yes Tandem copy Yes (via network) Tab copy No Book copy Yes Irregular original size input Yes Irregular paper size input Yes

Yes (To be set up by the key operator program)

AR-M355N/M455N SPECIFICATIONS 3 - 7

Special function

Margin shift Yes Edge erase/Center erase Yes Dual page copying Yes Covers/Inserts/Tab Inserts Yes Transparency insert Yes Centering No Multi shot (Nin1) Yes (2 in 1 / 4 in 1)

Card shot Yes Pamphlet copy Yes (Centering: Yes) 2-sided copy orientation

change Job build Yes (max.10000 sheets) Negative image Yes Shading No Mirror image Yes Multi-page enlargement No Repeat No Date stamp Yes Stamp Yes Character stamp Yes

Page stamp Yes Yes: Standard Function No: Not provided

(Centering: Yes)

Yes

3. B/W Scanner Module (DSPF)

(1) Form

Scanner (Document glass) / DSPF standard Operation panel integral type (common hardware for all the destinations)

(2) Resolution / Gradation

Reading resolution (dpi)

Magnification 25 - 99 100 101 - 200 201 - 400 – OC 600x600 600x600 600x600 600x600 – OC (High speed): Text/Auto OC (High speed): Others DSPF/SPF (standard) DSPF/SPF (high quality)

Input and transmitting resolution (dpi)

FAX transmit mode and scanner/fax multicasting mode Selection

mode Input resolution: OC Input resolution: DSPF Transmitting resolution Internet-FAX

Scanner mode Selection mode Input resolution: OC Input resolution: DSPF Transmitting resolution

Reading level

256 tones

Exposure lamp

Electrodeless xenon lamp

Output level

Binary

600x600 600x300 600x600 600x600 –

600x300 600x300 600x600 - –

600x600 600x600 600x600 - –

Standard Fine Super fine Ultra fine 600dpi

600 x391.2 600x391.2 600x391.2 600x391.2 –

600x300 600x300 600x300 600x300 –

203.2x97.8 203.2x195.6 203.2x391 406.4x391 –

200x100 200x200 200x400 400x400 600x600

Standard Fine Super fine Ultra fine –

600x391.2 600x391.2 600x391.2 600x600 –

600x300 600x300 600x300 600x300 –

200x200 300x300 400x400 600x600 –

(3) Document Glass

Reading area 297 x 431.8 (mm)

Original alignment

Original size detection

Sizes to be detected

11.7" x 17" Left edge / Rear corner alignment

Provided (Standard size only)

Automatic (one detection unit to be used with software modification by destination)

Inch-1 11" x 17", 8.5" x 14",

Inch-2 11" x 17", 8.5" x 13",

AB-1 A3, B4, A4, A4R, B5, B5R, A5 AB-2 A3, A4, A4R, A5, B5, B5R,

AB-3 8K, A4, A4R, A5, B4, 16K,

Copy mode

8.5" x 11", 8.5" x 11"R,

5.5" x 8.5"

8.5" x 11", 8.5" x 11"R, 5.5" x

8.5"

216 x 330 mm

16KR

sending

AR-M355N/M455N SPECIFICATIONS 3 - 8

OR guide display

Rear left side (Print display)

Left side OR guide (Print display)

Interior side OR guide (Print display)

Interior side OR guide

The position available to attach the staple position guide label when the optional finisher (desktop console type) is equipped.

Original reference position " "

(From the Interior side) 5-1/2, A5R, B5R, A4R/A5,

8.5", B4R/B5, 11", A3R/A4 (From the left side)

5-1/2, A5, B5, A4/A5R, 8-1/2, B5R, 11", A4R, 13", 14", B4R, A3R, 17" Book marks are at A4 and 8-1/2 positions.

(4) DSPF/SPF

Type DSPF One-scan-dual-side scanning

method DSPF with OC integrated

Scan speed Standard mode 45 opm

High quality mode 22.5 opm

Original alignment

Original size A3, B4, A4, A4R, B5, B5R, A5, A5R

Original paper weight Original stack capacity

Not transportable original type

Original size detection

Sizes to be detected

Original tray guide display

Center alignment

11"x17", 8.5"x14", 8.5"x13", 8.5"x11",

8.5"x11"R,5.5"x8.5", 5.5"x8.5"R, 8K, 16K, 16KR (Long size original up to 800mm in FAX, e-mail and iFAX mode)

50~128g/m², 15~34lbs

Max. 50 sheets (Max. 30 sheets for A3, B4,11" x 17",8.5" x 14") (Max. 15 sheets for A3, B4, 11" x 17", 8.5" x 14" over 105g/m²) or, Total thickness less than Max. 6.5mm (at 50 to 80g/m², 15 to 21lbs) Max. 5.0mm (at 80 to 128g/m², 21 to 34lbs) Transparency film, secondary original paper, tracing paper, carbon paper, thermal paper, original with crumple/crimp/rip, original with attachment/clipping, original with many punch holes (with 2 or 3 holes acceptable), original preprinted with ink-ribbon. Provided

Automatic (one detection unit to be used with software modification by destination)

Inch-1 11" x 17", 8.5" x 14",

Inch-2 11" x 17", 8.5" x 13",

AB-1 A3, B4, A4, A4R, B5, B5R,

AB-2 A3, B4, A4, A4R, B5, B5R,

Center of the tray (inscribeddisplay)

Original Guide (inscribed display)

The position available to attach the staple position guide label when the optional finisher (desktop console type) is equipped.

8.5" x 11", 8.5" x 11"R,

5.5" x 8.5", A4, A3

8.5" x 11", 8.5" x 11"R,

5.5" x 8.5", A4, A3

A5, A3, 8.5" x 11", 11" x 17" 216 x 330 mm

A5, 8.5" x 11", 11" x 17", 216 x 330 mm

Original reference position " " Original face-down placement indication " " (From Center) B5R, A4R/A5, 8.5", B4R/B5, 11", A3R/A4

(5) Power Source

Supplied from the main unit

(6) Dimensions

External dimensions (WxDxH)

Occupied space dimensions (WxD)

Weight Approx. 19.5 kg

808 x 619x180 mm

945 x 619 mm (When the tray is extended)

(7) Display device at scanner part

Type Dot map LCD, touch panel Display dot number 640 x 240 dots (dot pitch 0.24x0.24 mm) LCD operating dimension LCD back-light Fluorescent tube method LCD brightness adjustment

153.5 x 57.5 mm

Provided

(8) Key

Mode selection area

Basic input area

* For pirnter

Job status key Document filing key (* online display LED/data in-memory display LED) Image send key (busy display LED/data in-memory display LED) Copy mode key User definition key

Start key CA key 10-key Clear key ∗ key #/P key

(9) Touch sense method

Resistive film method

(10) Used character in the LCD

Dot 8 x 16 , 16 x 16 dots Bold display O

4. Rack for Scanner

(1) Dimensions

Strength 60 kg External dimensions

(W x D x H) Occupied space

dimensions (W x D) Weight Approx.5 kg (2pieces)

30 x 415 x 860 mm (Single goods)

575 x 415 mm (State of installation) (2pieces)

AR-M355N/M455N SPECIFICATIONS 3 - 9

[4] CONSUMABLE PARTS

1. Supply system table

A. USA/CANADA

NO Name Content Life Product name Remark

1 Toner cartridge (Black) Toner cartridge (with IC)

(Toner : Net weight 750 g)

2 Developer (Black) Developer

(Developer : Net weight 500 g) 3 Drum OPC drum x1 200k AR-455DR 4 50K maintenance kit Cleaner blade

Drum separation pawl

Screen grid

Toner reception seal

Side malt F

Side malt R

Charging plate 5 100K maintenance kit Transfer roller

Discharging plate

Paper dust removing unit

DV blade

DV side seal F

DV side seal R 6 Upper heat roller kit Upper heat roller

Fusing separation pawl (Upper) 7 Lower heat roller kit Lower heat roller

Fusing separation pawl (Lower) 8 Cleaner blade Cleaner blade x10 50K(x10) AR-450CB AR-450CB=(AR-450BL)x10 9 Cleaning roller Cleaning roller

Bearing

10 Staple cartridge Staple cartridge x3 3000x3 AR-SC1 Common with cartridge for AR-

11 Staple cartridge Staple cartridge x3 5000x3 AR-SC2

Note 1: Print on Master/individual carton:Toner/Developer in 2 languages (English/French), DR in 4 languages (English/French/German/

Spanish). Note 2: Packed with machine: DR 50K/Developer UN/Process UN Note 3: The other maintenance parts which are not listed above are registered as service parts.

x 10 350k (35k

x 10)

x 10 1000k

(100k x 10)

50K AR-450KC1 x4 x1 x1 x1 x1 x1

100K AR-450KA1 x1 x1 x1 x1 x1

x1x4200K AR-450UH

x1x2200K AR-450LH

x10

200K(x10) AR-450CR AR-450CR=(AR-450RC)x10 x20

AR-455MT *Life setup is based on A4 6%

AR-455MD

FN4 & AR-FN6 Common with cartridge for AR-FN7

AR-M355N/M455N CONSUMABLE PARTS 4 - 1

2. Production number identification

A. Drum cartridge

The lot number, printed on the front side flange, is composed of 10 digits, each digit showing the following content:

C. Developer cartridge

The lot number is of 8 digit, and each digit indicates as follows. The lot number shall be printed on the bag.

12345678

12345678910

1 Number

For this model, this digit is 2.

2 Alphabet

Indicates the model conformity code. T for this model.

3 Number

Indicates the end digit of the production year.

4 Number or X, Y, Z

Indicates the production month. X stands for October, Y November, and Z December.

5/6 Number

Indicates the production day on the month.

7 Number or X, Y, Z

Indicates the month of packing. X stands for October, Y November, and Z December.

8/9 Number

Indicates the day of the month of packing.

10 Alphabet

Indicates the production factory. "A" for Nara Plant.

B. Toner cartridge

The lot number is of 7 digits, and each digit indicates as follows. The lot number shall be printed in the position shown in the figure.

12 34567

1 Version number (A - sequentially revised) 2 Numeral figure

Indicates the end digit of the production year.

3 Alphabet

Indicates the production factory. (B for SOCC) 4 Destination code 5,6 Numeral figures

Indicates the production day. 7 Numeral figure or X, Y, Z

Indicates the production month.

X stands for October, Y November, and Z December.

1 Alphabet

Indicates the production factory.

2 Number

Indicates the production year.

3/4 Number

Indicates the production month.

5/6 Number

Indicates the production day. 7 Hyphen 8 Number

Indicates the production lot.

3. Environmental conditions

A. Operating conditions

85%

Humidity (%)

10 35

Temperature

B. Storage conditions

(Without dew condensation)

60%

Aluminum bag

Serial No. attachment

AR-M355N/M455N CONSUMABLE PARTS 4 - 2

Heat seal

Humidity (%)

-10 40

Temperature

(Without dew condensation)

[6] UNPACKING AND INSTALLATION

1. Installing procedure flowchart

There are many combinations between this machine and option units. For installing option units, observe the following procedures for efficiency.

To install the devices effciently, follow the procedure below. Some peripheral devices may have been installed as standard

devices depending on the main unit model. Part of descriptions and illustrations may be different.

Finishing device

Start of installation

Scanner/document feeder device

Main unit

Paper feeding deviceDuplex device Paper feeding device

Finishing device

Duplex/bypass device

Main unit

Main unit, paper feeding device, and power supply unit.

AR-MU2 AR-D27 AR-D28

Main unit

[Electrical setting/adjustment]

1) Installation of driver software, setting, and operation check

Main unit/AR-EF3/AR-FX12/AR-PK6/AR-NS3

Paper guide position adjustment/off center adjustment

AR-MU2/AR-D27/AR-D28/ AR-DU3/AR-DU4

When installing a paper feeding device or a duplex/bypass device, be sure to reattach the rear cabinet, the AC inlet cover, and the harness cover of the main unit at the end of installation as needed. When installing a controller board, a facsimile unit, and other electric devices, be sure to install them at a time. Only off center adjustment is needed for AR-DU3.

Duplex/bypass

device installed?

Finishing device

installed?

Scanner/document

feeder installed?

Yes

Install duplex/pypass device.

AR-DU3 AR-DU4

Install finishing device.

AR-MS1 AR-FN6 AR-FN7 AR-PN1A / B / C / D

Install scanner/document feeder.

AR-EF3/AR-RK2

∗ For installation of an option unit, refer to the Service Manual of the option unit.

Controller board,

facsimile unit or other

electric devices

installed?

End

Yes

Install controller board, facsimile unit or other electric devices.

AR-FX12/AR-MM9 AR-PK6 AR-NS3 Extended memory

AR-M355N/M455N UNPACKING AND INSTALLATION 6 - 1

2. Note for installation place

Improper installation may damage this product. Please note the following during initial installation and whenever the machine is moved.

1) The machine should be installed near an accessible power outlet for easy connection.

2) Be sure to connect the power cord only to a power outlet that meets the specified voltage and current requirements. Also make certain the outlet is properly grounded.

• For the power supply requirements, see the name plate of

the main unit.

3) Do not install your machine in areas that are:

• damp, humid, or very dusty

• exposed to direct sunlight

• poorly ventilated

• subject to extreme temperature or humidity

changes, e.g., near an air conditioner or heater.

4) Be sure to allow the required space around the machine for servicing and proper ventilation.

11-13/16" (30cm)

3. Unpacking procedure

31-1/2" (80cm)

23-5/8" (60cm)

Check the following items are included in the package.

Operating Manual (Common/Copier/Key Operation) Install Guide CD-ROM for Printer CD-ROM for Network Interface Maintenance card/Maintenance case

AR-M355N/M455N UNPACKING AND INSTALLATION 6 - 2

4. Machine installing procedure

Note: In advance to installation of the machine, the paper feed

option units (AR-D27/AR-D28/AR-MU2) should have been installed.

A. Remove the locking tape

3) Remove the top cover of the developer cartridge.

4) While rotating the MG roller, supply developer into the developer cartridge evenly.

Note that the MG roller must be rotated in the arrow direction as shown in the figure below.

Use of a metal scale or a screwdriver (-) facilitates the procedure.

Note: Before opening the developer seal, shake it 4 or 5 times.

B. Setting related to process

1) Open the left door and the front door.

2) Remove the developer cartridge from the machine.

5) Attach the top cover to the developer cartridge and install the cartridge to the machine.

C. Toner cartridge settings

1) Remove a new toner cartridge from the package and shake it horizontally five or six times.

AR-M355N/M455N UNPACKING AND INSTALLATION 6 - 3

2) Insert a new toner cartridge. Push the cartridge in until it locks securely into place.

3) Gently remove the sealing tape from the cartridge.

D. Setting related to fusing

1) Put down the right and the left levers of the fusing unit in the arrow direction.

E. Paper setting

1) Pull out the first stage paper feed tray. Slowly pull out the tray until it stops.

4) Return the cartridge lock lever.

2) While pressing the paper holding plate, remove the fixing pin.

AR-M355N/M455N UNPACKING AND INSTALLATION 6 - 4

3) Put paper in the tray, and close the paper feed tray.

5. Automatic developer adjustment

1) Attach the cabinets which were removed.

2) Close the left door. At that time, keep the front door open.

Note: The automatic developer adjustment must be performed by

entering the simulation mode with the front door open. If the power is turned on with the front door closed, warm-up is performed to supply toner to the developing unit. As a result, the reference toner density cannot be obtained.

3) Insert the power plug into the power outlet.

4) Go through the modes specified in Simulation 25-2.

5) Close the front door.

(LCD Display)

6. Print test

1) After completion of warm-up (normal mode), select [CUSTOM SETTINGS]

2) Print [ALL SETUP LIST] to check and confirm the print quality.

3) Press the [CUSTOM SETTINGS] key again to return to the normal menu.

→ [Data list up] to display the menu.

SIMULATION 25-2 AUTOMATIC DV ADJUSTMENT. PRESS START. HUMIDITY AREA: 70.0 - 72.5 TEMPERATURE AREA: 70.0 - 72.5 DEVE REFERENCE: 128

Press [START] key. Press [CUSTOM SETTINGS] key, and the

SIMULATION 25-2 AUTOMATIC DV ADJUSTMENT. EXECUTING···. HUMIDITY AREA: 70.0 - 72.5 TEMPERATURE AREA: 70.0 - 72.5 DEVE REFERENCE: 118

operation is stopped immediately or after 3 min.

6) Press the [START] key, and the automatic developer adjustment will be performed.

During execution of the automatic developer adjustment, “EXECUTING...” is displayed and the toner sensor value is indicated on the LCD. (DEVE REFERENCE)

7) After about 2 min, the adjustment value is stored in the machine. Check that the mode was normally completed.

Normal end: Returns to the initial window (PRESS

START display).

Abnormal end: Returns to the initial window (PRESS

START display), and indicates the trouble display (TROUBLE! EE-**).

In case of an error end, remove the cause of the error, and execute the automatic developer adjustment again.

8) Turn off/on the power, and the machine returns to the normal mode and enters the warm-up mode.

AR-M355N/M455N UNPACKING AND INSTALLATION 6 - 5

[7] DISASSEMBLY AND ASSEMBLY, MAINTENANCE

1. Self print of set values

Use of SIM 22-6 allows to print the set values and the jam history of the machine. These values must be printed before execution of maintenance or disassembly procedures.

2. Maintenance System Table

A. Scanner / DSPF

Maintenance cycle : 200K

✕ Check (Clean, replace, or adjust as necessary.) ❍ Clean ▲ Replace ∆ Adjust ✩ Lubricate ❏ Move position

Unit name Part name

Optical section

DSPF Paper feed

Note 2: Replacement reference: Replace by using the SPF counter value as an indication.

Mirror/Lens/Reflector/Sensors ❍ ❍❍❍❍❍❍❍❍ Table glass/Dust-proof glass/OC ❍ ❍❍❍❍❍❍❍❍ White reference glass ❍ ❍❍❍❍❍❍❍❍ Rails ✩✩✩✩✩✩✩✩ Drive belt/Drive wire/Pulley ✕✕✕✕✕✕✕✕

Pick-up roller ❍ ❍❍❍❍❍❍❍❍Note 2

section

Transport section PS roller ❍ ❍❍❍❍❍❍❍❍

Paper exit section

Other Sensors ❍❍❍❍❍❍❍❍For cleaning, blow air.

Paper feed roller ❍ ❍❍❍❍❍❍❍❍Note 2 Separation mylar lower ❍ ❍❍❍❍❍❍❍❍Note 2 Separation pad ❍ ❍❍❍❍❍❍❍❍Note 2

Exposure section (Dust-proof glass)

Paper exit roller ❍ ❍❍❍❍❍❍❍❍

Paper feed section pickup roller, paper feed roller, separation pad, separation lower mylar lower: 100K or 1 year

When

100K 200K 300K 400K 500K 600K 700K 800K Remark

calling

❍ ❍❍❍❍❍❍❍❍

AR-M355N/M455N DISASSEMBLY AND ASSEMBLY, MAINTENANCE 7 - 1

B. Engine section

Maintenance cycle : 200K

✕ Check (Clean, replace, or adjust as necessary.) ❍ Clean ▲ Replace ∆ Adjust ✩ Lubricate ❏ Move position

Unit name Part name

Drum peripheral Drum ✕▲✕▲✕▲✕▲Replace at 200K or 1 year.

Cleaner blade ✕▲✕▲✕▲✕▲ Toner reception seal ✕▲✕▲✕▲✕▲ Side molt F ✕▲✕▲✕▲✕▲ Side molt R ✕▲✕▲✕▲✕▲ Transfer roller ✕ ✕▲✕▲✕▲✕▲ Discharge plate ✕ ✕▲✕▲✕▲✕▲ TR bearing (F/R) ✕✕✕▲✕✕✕▲ Transfer roller collar ✕✕✕▲✕✕✕▲ After-transfer star ring ✕✕✕✕✕✕✕✕ TR gear ✕ ✕▲✕▲✕▲✕▲ Drum separation pawl unit ✕▲✕▲✕▲✕▲ MC unit ✕ ❍▲❍▲❍▲❍▲Includes the screen grid, the

Paper guide ❍ ❍❍❍❍❍❍❍❍

Developing section

Fusing section Upper heat roller ✕ ✕▲✕▲✕▲✕▲

Filters Ozone filter ▲▲▲▲▲▲▲▲ Paper feed

section

Transport section Paper exit reverse section

Drive section Gears (Specified position) ✕ ✩✩✩✩✩✩✩✩

Image quality ✕ ✕✕✕✕✕✕✕✕ Other Sensors ✕✕✕✕✕✕✕✕Cleaning is performed by air

Developer ▲▲▲▲▲▲▲▲Supplied when installing DV blade ✕▲✕▲✕▲✕▲ DSD collar ❍❍❍❍❍❍❍❍ DV side seal F ✕▲✕▲✕▲✕▲ DV side seal R ✕▲✕▲✕▲✕▲ Toner cartridge ––––––––

Lower heat roller ✕ ✕▲✕▲✕▲✕▲ Upper separation pawl ❍ ❍▲❍▲❍▲❍▲ Lower separation pawl ❍ ❍▲❍▲❍▲❍▲ Thermistor ✕ ✕✕✕✕✕✕✕✕Clean and remove paper dust. Upper heat roller gear ✕▲✕▲✕▲✕▲ Paper guides ❍ ❍❍❍❍❍❍❍❍ Gears ✩✩✩✩✩✩✩✩ CL roller ✕ ✕▲✕▲✕▲✕▲ CL roller bearing ✕ ✕▲✕▲✕▲✕▲

Pick-up roller ✕ ✕✕✕✕✕✕✕✕Note 1 Paper feed roller ✕ ✕✕✕✕✕✕✕✕Note 1 Separation roller ✕ ✕✕✕✕✕✕✕✕Note 1 Torque limiter ✕ ✕✕✕✕✕✕✕✕Note 1 PS follower roller ✕ ❍❍❍❍❍❍❍❍ Transport rollers ✕ ❍❍❍❍❍❍❍❍ Transport paper guides ❍ ❍❍❍❍❍❍❍❍ Paper dust remover unit ❍ ❍▲❍▲❍▲❍▲ Optical reflection sensor ❍ ❍❍❍❍❍❍❍❍PS roller unit section

Belts ✕ ✕✕✕✕✕✕✕✕

When

100K 200K 300K 400K 500K 600K 700K 800K Remark

calling

charging plate, and the MC cleaner. ❍: Charging plate cleaning by the MC cleaner

Attached when installing./ 750g, user replacement for every 35K.

blowing.

Note 1: Replacement reference:Use the counter value of each paper feed port as the replacement reference.

Paper feed roller/Separation pad/Torque limiter section (Include Desk, Multi purpose): 100K or 1 years

AR-M355N/M455N DISASSEMBLY AND ASSEMBLY, MAINTENANCE 7 - 2

C. Peripheral devices

Maintenance cycle : 50K

✕ Check (Clean, replace, or adjust as necessary.) ❍ Clean ▲ Replace ∆ Adjust ✩ Lubricate ❏ Move position

Option name Part name

Finisher Transport section Transport rollers ❍ ❍❍❍❍❍❍❍❍

De-curler roller (❍)✕❍❍❍❍❍❍❍❍ Transport paper

guides

Drive section Gears ✕ ✩✩✩✩✩✩✩✩(Specified position)

Belts ✕ ✕✕✕✕✕✕✕✕

Other Sensors ✕ ✕✕✕✕✕✕✕✕

Discharge brush ✕ ✕✕✕✕✕✕✕✕

Staple unit Replace unit

Staple cartridge User replacement

Mail-bin stacker

Saddle finisher, punch unit

ADU + Manual feed

Note 3: Replacement reference: Use the counter value of each paper feed port as the replacement reference.

Transport section Transport rollers ✕ ❍❍❍❍❍❍❍❍

Transport paper guides

Drive section Gears ✕ ✩✩✩✩✩✩✩✩(Specified position)

Belts ✕ ✕✕✕✕✕✕✕✕

Other Sensors ✕ ✕✕✕✕✕✕✕✕

Discharge brush ✕ ✕✕✕✕✕✕✕✕

Transport section Transport rollers ✕ ❍❍❍❍❍❍❍❍

Transport paper guides

Drive section Gears ✕ ✩✩✩✩✩✩✩✩(Specified position)

Belts ✕ ✕✕✕✕✕✕✕✕

Other Sensors ✕ ✕✕✕✕✕✕✕✕

Discharge brush ✕ ✕✕✕✕✕✕✕✕

Staple unit Replace unit at 300K

Staple cartridge User replacement

Punch unit Replace unit at

Paper feed separation section

Transport section Transport rollers ✕ ❍❍❍❍❍❍❍❍

Drive section Gears ✕ ✩✩✩✩✩✩✩✩(Specified position)

Other Sensors ✕ ✕✕✕✕✕✕✕✕

Paper feed rollers

Transport paper guides

Belts ✕ ✕✕✕✕✕✕✕✕

Paper feed section pickup roller, paper feed roller, separation pad: 100K or 1 year

When

100K 200K 300K 400K 500K 600K 700K 800K Remark

calling

✕ ❍❍❍❍❍❍❍❍

(❍)✕ (❍)✕ (❍)✕ (❍)✕ (❍ )✕ (❍)✕ (❍)✕ (❍)✕ (❍)✕ Note 3

✕ ❍❍❍❍❍❍❍❍

at 200K staple.

for every 3000 pcs.

staple.

for every 5000 pcs.

1000K.

AR-M355N/M455N DISASSEMBLY AND ASSEMBLY, MAINTENANCE 7 - 3

[9] SIMULATION

1. Outline and purpose

The simulation has the following functions to grasp the machine operating status, identify the trouble position and causes in an earlier stage, and make various setups and adjustments speedily for improving the serviceability of the machine.

1) Various adjustments

2) Setup of specifications and functions

3) Canceling troubles

4) Operation check

5) Various counters check, setup, and clear

6) Machine operating status (operation history) data check, clear

7) Transfer of various data (adjustments, setup, operations, counters)

The operating procedures and the displays differ depending on the form of the operation panel of the machine.

2. Code-type simulation

A. Operating procedures and operations

∗ Entering the simulation mode

Program key ON → Asterisk (*) key ON

1) Copy mode key ON

CLEAR key ON → Asterisk (*) key ON → Ready for input of

→

a main code of simulation

2) Entering a main code with the 10-key

3) Entering a sub code with the 10-key

4) Select an item with the scroll key and the item key.

5) The machine enters the mode corresponding to the selected item.

Press START key or EXECUTE key to start the simulation operation.

To cancel the current simulation mode or to change the main code and the sub code, press the user setup key.

∗ Canceling the simulation mode to return to the normal mode

1) Press CA key.

→

START key ON

→

START key ON

→

AR-M355N/M455N SIMULATION 9 - 1

START (Copy mode)

Press the Program key.

Press the asterisk (*) key.

Press the clear key.

Press the asterisk (*) key.

Standby for entry of SIM

sub code

Enter SIM sub code with

the 10-key.

Press the START button.

Standby for entry of

SIM code.

Enter the main code of

SIM with the 10-key.

The main code of SIM

is displayed.

Press the START button.

YES

Is there a sub code ?

Select the mode and the

item with the scroll key

and the item key.

Operation check ?

Operating conditions

check ?

Press the CUSTOM

SETTINGS key

YES

Press the EXECUTE button

and OK button.

Operation is made according

to the selected mode and item.

YES

Press the EXECUTE button

and OK button.

The display is made according to

the selected some and the item.

YES

Press the CUSTOM

to perform another

Is it the same

simulation ?

SETTINGS key

YES

Do you want

simulation ?

Do you

want to end the

simulation ?

The simulation mode

is canceled.

YES

Press the clear all key.

YES

The display is made according

to the selected mode and the item.

Data clear ?

Adjustments

or setting (counter data

change) ?

Do you

want to change the

content ?

YES

Enter the new setting and

adjustment values.

AR-M355N/M455N SIMULATION 9 - 2

YES

Press the EXECUTE button

and OK button.

The selected mode and

the item are cleared.

Operation is made according

to the selected mode and the item.

(Other modes)

Press the EXECUTE button

and OK button.

The changed content

is stored.

B. Simulation list

(1) Main/ Sub

Code

Main Sub

1 1 Used to check the operations of the scanner

(read) unit and its control circuit.

2 Used to check the operation of sensor and

detector in the scanning (read) section and the related circuit.

2 1 Used to check the operations of the automatic

document feeder unit and the control circuit.

2 Used to check the operations of the sensors and

detectors in the automatic document feeder unit and the related circuits.

3 Used to check the operations of the loads in the

automatic document feeder unit and the control circuits.

3 2 Used to check the operation of sensor and

detector in the finisher and the related circuit.

3 Used to check the operation of the load in the

finisher and the control circuit.

6 Used to adjust the stacking capacity of the

finisher. (Used to adjust the alignment plate (jogger) stop position in the finisher paper width direction. The adjustment is made by changing the alignment plate home position in the paper

width direction by software.) 10 Console finisher adjustment 20 Used to check the mail bin stacker sensor. 21 Used to check the operations of the mail bin

stacker loads.

4 2 Used to check the operations of the sensors and

detectors in the paper feed section (desk paper

feed/large capacity tray) and the related circuit.

3 Used to check the operations of the loads in the

paper feed section (desk paper feed/large

capacity tray) and the related circuit.

5 1 Used to check the operation of the display, LCD

in the operation panel, and control circuit.

2 Used to check the operation of the heater lamp

and the control circuit.

6 1 Used to check the operation of the paper

transport system loads and the control circuit.

2 Used to check the operations of each fan motor

and its control circuit.

7 1 Used to set the operating conditions of aging.

6 Used to set the intermittent aging cycle. 8 Used to set the warm-up time display YES/NO.

8 1 Used to check and adjust the operations of the

developing voltage of each color and the control

circuit.

2 Used to check and adjust the operation of the

main charger grid voltage in each printer mode

and the control circuit.

6 Used to check and adjust the operation of the

transfer voltage and the control circuit. 17 Used to check and adjust the operation of the

transfer voltage and the related circuit. (Transfer

belt cleaning mode)

9 1 Used to check and adjust the operation of the

load (clutch/solenoid) in the duplex section and

the control circuit.

2 Used to check the operations of the sensors and

detectors in the duplex section and its control

circuit.

10 1 Used to check the operations of the toner motor

and the related circuit.

Function (Purpose)

Code

Main Sub

13 0 Used to cancel the self-diag "U1" trouble. (Only

when FAX is installed.)

14 0 Used to cancel excluding the self-diag U1/LCC/

U2/PF troubles.

15 0 Used to cancel the self-diag "U6-09, F3-12, 22"

(large capacity paper feed tray, paper feed trays

1, 2) troubles. 16 0 Used to cancel the self-diag U2 troubles. 17 0 Used to cancel the PF troubles (when the copy

inhibit command from the host computer is

received). 21 1 Used to set the maintenance cycle. 22 1 Used to check the print count value in each

section and each operation mode. (Used to check

the maintenance timing.)

2 Used to check the total numbers of misfeed and

troubles. (When the number of misfeed is

considerably great, it is judged as necessary for

repair. The misfeed rate is obtained by dividing

this count value with the total counter value.)

3 Used to check misfeed positions and the misfeed

count of each position. (If the misfeed count is

considerably great, it may be judged as

necessary to repair.)

4 Used to check the trouble (self diag) history. 5 Used to check the ROM version of each unit

(section).

6 Used to output the list of the setting and

adjustment data (simulations, FAX soft switch,

counters).

7 Used to display the key operator code. (This

simulation is used when the customer forgets the

key operator code.)

8 Used to check the number of use of the finisher,

the SPF, and the scan (reading) unit.

9 Used to check the number of use (print quantity)

of each paper feed section.

10 Used to check the system configuration (option,

internal hardware).

11 Used to check the use frequency (send/receive)

of FAX. (Only when FAX is installed)

12 Used to check the SPF misfeed positions and the

number of misfeed at each position. (When the

number of misfeed is considerably great, it can be

judged as necessary for repair.)

13 Used to check the operating time of the process

section (OPC drum, DV unit, toner bottle).

19 Used to check the values of the counters related

to the scan mode and the internet FAX mode. 23 2 Used to check the trouble history of paper jam

and misfeed. (If the number of misfeed and

troubles is considerably great, it may be judged

as necessary to repair.)

80 Used to check the operations of the sensors and

detectors in the paper feed and transport section. 24 1 Used to clear the misfeed counter, the misfeed

history, the trouble counter, and the trouble

history. (The counters are cleared after

completion of maintenance.)

2 Used to clear the number of use (the number of

prints) of each paper feed section.

3 Used to clear the number of use of the finisher,

SPF, and the scan (reading) unit.

4 Used to reset the maintenance counter. 5 Used to reset the developer counter. (The

developer counter of the DV unit which is

installed is reset.)

Function (Purpose)

AR-M355N/M455N SIMULATION 9 - 3

Code

Main Sub

24 6 Used to reset the copy counter.

7 Used to clear the OPC drum counter. (Perform

this simulation when the OPC drum is replaced.)

9 Used clear the printer mode print counter and the

self print mode print counter.

10 Used to clear the FAX counter. (Only when FAX

is installed)

11 Used to reset the OPC drum rotation time, and

the DV unit rotation time counter. The developer counter in the DV unit installed is reset.

15 Used to clear the counters related to the scan

mode and the internet FAX mode.

25 1 Used to check the operations of the developing

section (toner concentration, humidity and toner concentration sensor, humidity sensor, temperature sensor output can be monitored.)

2 Used to make the initial setting of toner

concentration when replacing developer.

26 3 Used to set the specifications of the auditor.

Setting must be made according to the auditor use conditions.

5 Used to set the count mode of the total counter

and the maintenance counter.

6 Used to set the specifications (paper, fixed

magnification ratio, etc.) of the destination. 10 Used to set the network scanner trial mode. 18 Used to set YES/NO of toner save operation.

(This function is valid only in Japan and UK

versions. (Depends on the destination setting of

SIM26-6.) For the other destinations, the same

setting can be made by the user program P22.) 30 Used to set the operation mode conforming to the

CE mark (Europe safety standards). (Conforming

to soft start when driving the fusing heater lamp.) 35 Used to set whether the same continuous

troubles are displayed as one trouble or the

series of troubles with SIM 22-4 when the same

troubles occur continuously. 38 Used to set CONTINUE/STOP of printing when

maintenance timing is over and the count value

reaches 110% of replacement timing (life). 41 Used to set YES/NO of the automatic

magnification ratio selection (AMS) in the

pamphlet mode. 50 Black-White reverse YES/NO setting 52 Used to set whether non-print paper (insertion

paper, cover paper) (blank image print paper) is

counted up or not. 68 Used to set ENABLE/DISABLE of the CA key

cancel function of print stop.

27 1 Used to set the specifications for operations in

case of communication trouble between the host

computer and MODEM (machine side). (When

communication trouble occurs between the host

computer MODEM and the machine, the self diag

display (U7-00) is printed and setting for inhibition

of print or not is made.)

5 Used to enter the machine tag No. (This function

allows to check the tag No. of the machine with

the host computer.)

30 1 Used to check the operation of sensors and

detectors in other than the paper feed section and

the operations of the related circuits.

2 Used to check the operation of sensors and

detectors in the paper feed section and the

related circuits.

Function (Purpose)

Code

Main Sub

40 1 Used to check the operation of the manual feed

tray paper size detector and the related circuit. (The operation of the manual feed tray paper size detector can be monitored with the LCD display.)

2 Used to adjust the manual paper feed tray paper

width detector detection level.

7 Used to enter the manual paper feed tray paper

width adjustment value.

11 Used to check the multi-purpose tray width

detection adjustment value.

12 Used to check the multi-purpose tray width

detection adjustment value.

41 1 Used to check the operation of the document size

sensor and the related circuit. (The operation of the document size sensor can be monitored with the LCD display.)

2 Used to adjust the document size sensor sensing

level.

3 Used to check the operation of the document size

sensor and the related circuit. (The document size sensor output level can be monitored with the LCD display.)

43 1 Used to set the fusing temperature in each

operation mode.

44 1 Used to set enable/disable of correction

operations in the image forming (process) section.

9 Used to check the data related to the image

forming section correction (process correction) result (corrected main charger grid voltage, the developing bias voltage, and the laser power voltage in each print mode). (This simulation allows to check that correction is performed normally or not.)

14 Used to check the output level of the temperature

sensor and the humidity sensor.

16 Used to check the toner concentration control

data.

46 2 Used to adjust the copy density in all the copy

modes (Auto, Text, Text/Photo, and Photo mode).

9 Used to adjust the print density for each density

level (display value) in the copy mode (binary Text mode). An optional print density can be set for each density level (display value).

10 Used to adjust the print density for each density

level (display value) in the copy mode (binary Text/Photo mode). An optional print density can be set for each density level (display value).

11 Used to adjust the print density for each density

level (display value) in the copy mode (binary Photo mode). An optional print density can be set for each density level (display value).

12 Used to adjust the print density in the FAX mode

(all modes).

13 Used to adjust the print density in the FAX mode

(each normal mode). (Only when FAX is installed.)

14 Used to adjust the print density in the FAX mode

(each fine mode). (Only when FAX is installed.)

15 Used to adjust the print density in the FAX mode

(each super fine mode). (Only when FAX is installed.)

16 Used to adjust the print density in the FAX mode

(each ultra fine mode). (Only when FAX is installed.)

17 Used to set the gain in shading correction.

Function (Purpose)

AR-M355N/M455N SIMULATION 9 - 4

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