Parts marked with “” are important for maintaining the safety of the set. Be sure to replace these parts with
specified ones for maintaining the safety and performance of the set.
This document has been published to be used
SHARP CORPORATION
for after sales service only.
The contents are subject to change without notice.
CAUTION
Cautions on laser
Wave length
Pulse times
Output power
North America:
Europe:
785 nm
+10 nm
−15 nm
35 cpm model: (6.2 µs ± 6.2 ns)/7 mm
45 cpm model: (4.8 µs ± 4.8 ns)/7 mm
35 cpm model: (6.2 µs ± 6.2 ns)/7 mm
45 cpm model: (4.8 µs ± 4.8 ns)/7 mm
0.2 mW - 0.4 mW
At the production line, the output power of the scanner unit
is adjusted to 0.4 MILLIWATT PLUS 8 % and is maintained
constant by the operation of the Automatic Power Control (APC).
Caution
This product contains a low power laser device. To ensure
safety do not remove any cover or attempt to gain access
to the inside of the product. Refer all servicing to qualified
personnel.
For North America:
SAFETY PRECAUTIONS
This Digital Equipment is rated Class 1 and complies with 21 CFR 1040.10 and 1040.11 of the
CDRH standards. This means that the equipment does not produce hazardous laser radiation. For
your safety, observe the precautions below.
●
Do not remove the cabinet, operation panel or any other covers.
●
The equipment's exterior covers contain several safety interlock switches. Do not bypass any
safety interlock by inserting wedges or other items into switch slots.
Caution
Use of controls or adjustments or performance of procedures other than those specified herein may result in
hazardous radiation exposure.
INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCKS DEFEATED.
AVOID EXPOSURE TO BEAM.
Laserstrahl
CAUTION
UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFNET UND
SICHERHEITSVERRIEGELUNG ÜBERERÜCKT. NICHT DEM STRAHL AUSSETZEN.
VORSICHT
USYNLIG LASERSTRÅLING VED ÅBNING, NÅR SIKKERHEDSAFBRYDERE ER
UDE AF FUNKTION. UNDGÅ UDSAETTELSE FOR STRÅLNING.
ADVARSEL
USYNLIG LASERSTRÅLING NÅR DEKSEL ÅPNES OG SIKKERHEDSLÅS BRYTES.
UNNGÅ EKSPONERING FOR STRÅLEN.
ADVERSEL
OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPNAD OCH SPÄRRAR ÄR
URKOPPLADE. STRÅLEN ÄR FARLIG. BETRAKTA EJ STRÅLEN.
VARNING
AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA NÄKYMÄTÖNTÄ
LASERSÄTEILYLLE. ÄLÄ KATSO SÄTEESEEN.
VARO !
CLASS 1
LASER PRODUCT
LASER KLASSE 1
For Europe:
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
KLASS 1 LASERAPPARAT
CAUTION
INVISIBLE LASER RADIATION
WHEN OPEN INTERLOCKS
DEFEATED. AVOID EXPOSURE
TO BEAM.
VORSICHT
UNSICHTBARE
LASERSTRAHLUNG WENN
ABDECKUNG GEÖFFNET UND
SICHERHEITSVERRIEGELUNG
ÜBERBRÜCKT. NICHT DEM
STRAHL AUSSETZEN.
ADVARSEL
USYNLIG LASERSTRÅLNING
VED ÅBNING, NÅR
SIKKERHEDSBRYDERE ER
UDE AF FUNKTION. UNDGÅ
UDSAETTELSE FOR
STRÅLNING.
VAROITUS!
LAITTEEN KÄYTTÄMINEN
MUULLA KUIN TÄSSÄ
KÄYTTÖOHJEESSA
MAINITULLA TAVALLA SAATTAA
ALTISTAA KÄYTTÄJÄN
TURVALLISUUSLUOKAN 1
YLITTÄVÄLLE
NÄKYMÄTTÖMÄLLE
LASERSÄTEILYLLE.
VARNING
OM APPARATEN ANVÄNDS PÅ
ANNAT SÄTT ÄN I DENNA
BRUKSANVISNING
SPECIFICERATS, KAN
ANVÄNDAREN UTSÄTTAS FÖR
OSYNLIG LASERSTRÅLNING,
SOM ÖVERSKRIDER GRÄNSEN
FÖR LASERKLASS 1.
This Service Manual uses some pictographs to assure safe operation.
Please understand the meanings of pictographs before servicing.
CAUTION: If this CAUTION is ignored, an injury or damage to
A. Cautions for servicing
1) Do not touch the photoconductive drum. Scratches or
2) The fusing unit is extremely hot. Exercise care in this area.
3) Do not look directly at the light source of the scanner module.
4) Five adjusters are provided on all optional stand/paper drawer
property could occur.
smudges on the drum will cause dirty printouts.
Fusing unit
Doing so may damage your eyes.
units. These adjusters should be lowered until they contact the
floor.
Adjuster
Lock
5) Do not make any modifications to this machine. Doing so may
result in personal injury or damage to the machine.
6) Since this machine is heavy, it is recommended that it be
moved by more than one person to prevent injury.
7) When connecting this machine to a computer, be sure to first
turn both the computer and the machine off.
8) Do not print anything which is prohibited from printing by law.
The following items are normally prohibited from printing by
national law. Other items may be prohibited by local law.
• Money
• Stamps
• Bonds
• Stocks
• Bank drafts
• Checks
• Passports
• Driver's licenses
9) Do not throw toner or a toner cartridge into fire. Toner may be
spattered, causing a burn.
10) Store toner or toner cartridges in a hard-to-reach place for children.
Release
AR-M351U/M451U, AR-M355U/M455U GENERAL 1 - 1
[2] CONFIGURATION
1. System configuration
A. Basic system
AR-M351U/M451U
(Copier/Printer model)
Necessary options
• Any one of the stand/MPD & 2000 sheet paper drawer (AR-D28), the stand/3 x 500 sheet paper drawer (AR-D27), or the multi purpose
drawer (AR-MU2)*
• Any one of the upper exit tray extension (AR-TE4), the finisher (AR-FN6), the mail-bin stacker (AR-MS1), or the right upper exit tray
(AR-TE5)
• AR-EF3
• AR-RK2
* To install the AR-MU2, the exclusive-use desk is required.
1Scanner module with DSPFAR-EF3
2Stand/MPD & 2000 sheet paper drawerAR-D28• Simultaneous installation with the large capacity paper feed
3Stand/3 x 500 sheet paper drawerAR-D27
4Multi purpose drawerAR-MU2
5Upper exit trayAR-TE4• Required when the finisher (AR-FN6) or the mail-bin stacker
6Right upper exit trayAR-TE5
7Exit trayAR-TE3• Required when the duplex module (AR-DU3) is installed and
8Duplex module/bypass trayAR-DU4• Any one of the multi purpose drawer (AR-MU2), the stand/3 x
9Duplex moduleAR-DU3
10 Saddle stitch finisherAR-FN7• Simultaneous installation with the finisher (AR-FN6) is
11 FinisherAR-FN6• Simultaneous installation with the saddle finisher (AR-FN7) is
12 Mail-bin stackerAR-MS1• Any one of the multi paper drawer (AR-MU2), the stand/3 x
13 Fax expansion kitAR-FX12• The stand/3 x 500 sheet paper drawer (AR-D27), or the stand/
desk (AR-D28) or the 3-stage paper feed desk (AR-D27) is
inhibited.
(AR-MS1) is not installed.
the saddle stitch finisher (AR-FN7) is not installed.
500 sheet paper drawer (AR-D27), or the stand/MPD & 2000
sheet paper drawer (AR-D28) is required.
• The duplex module/bypass tray (AR-DU4) cannot be installed
with the exit tray (AR-TE3) or the saddle stitch finisher (ARFN7).
• When the duplex module (AR-DU3) is installed, the exit tray
(AR-TE3) or the saddle stitch finisher (AR-FN7) is required.
inhibited.
• The duplex module (AR-DU3) is required.
• The stand/3 x 500 sheet paper drawer (AR-D27) or the stand/
MPD & 2000 sheet paper drawer (AR-D28) is required.
inhibited.
• Any one of the multi paper drawer (AR-MU2), the stand/3 x
500 sheet paper drawer (AR-D27), or the stand/MPD & 2000
sheet paper drawer (AR-D28) is required.
500 sheet paper drawer (AR-D27), or the stand/MPD & 2000
sheet paper drawer (AR-D28) is required.
MPD & 2000 sheet paper drawer (AR-D28) is required.
(2) Other options
❍: Installable✕: Not available
Main unit
Option item
Paper exit unitPunch unitAR-PN1❍❍For saddle stitch finisher (AR-FN7)
Function
As shown in the table below, some other peripheral devices (B) may be needed for installation of a peripheral device (A) and some peripheral devices cannot be installed together.
B
xpansion kit
Related to paper feed unit
Multi purpose drawer
Stand/3 x 500 sheet
paper drawer
Stand/MPD & 2000 sheet
paper drawer
Duple
x module/bypass tray
Duplex module
Scanner module with DSPF
Output units
Saddle stitch finisher
Finisher
Mail-bin stacker
Exit tray
Upper e
xit tray
Punch unit
A
Related to extension of
functions and others
Printer expansion kit
Printer expansion kit (with HDD)
Print server card
Print server card (with HDD)
PS3 expansion kit
Network scanner expansion kit
Facsimile expansion kit
Fax memory (8 MB)
Bar code font
Flash ROM kitAR-PF2
Data security kit
Data security kit
Data security kit
Data security kit
If a printer driver for Windows or Macintosh is used for printing, the
printable area will be smaller. The actual printable area depends
on the printer driver to be used.
AR-M451U/
M455U
B
(in mm)
Paper sizeABCDE
A329742042894
B425736442424
A421029742024
B518225741684
A514821041404
Japanese postcard1001484924
Ledger27943242714
Legal21635642084
Foolscap21633042084
Letter21627942084
Executive18426741834
Invoice14021641324
Com-10 (envelope)1052414974
C5 (envelope)16222941544
Monarch (envelope)981914904
DL (envelope)11022041024
ISO B5 (envelope)17625041684
(6) Warm-up
Warm-up timeless than 80 seconds
Pre-heat requirement Required
Jam recovery timeTarget: about 30 seconds
(Under standard condition of 60
seconds left after side cover opening,
polygon motor halt)
(7) Power source
Voltage100V system200V system
100-127V220-240V
Frequency50/60Hz
Power cordInlet type
(8) Power consumption
Max. Power
consumption
AR-M351U/
M355U
Except for Taiwan1440W1440W
Taiwan1550W1550W
200V1850W1850W
AR-M451U/
M455U
(9) Energy Star benchmark
AR-M351U/M355UAR-M451U/M455U
Low power mode184.75W223.25W
Recovery time from
low power mode
Sleep modeLess than 80WLess than 95W
Transition time to
sleep mode
Max. 30 sec.Max. 30 sec.
(Recommendation)
60 min.60 min.
(10) Noise
At workingless than 6.8dB
At waiting modeless than 5.0dB
∗ Showing noise benchmark in each model as a whole system.
(11) Dimensions
External dimensions
(W x D x H)
Occupied space
dimensions
(W x D)
WeightEngine: Approx. 85.8 lb (38.9 kg)
37.9" x 26.2" x 44.4"
(963 mm x 665 mm x 1127 mm)
(including automatic document feeder)
37.9" x 26.2" (963 x 665 mm)
(Include automatic document feeder)
Desk: Approx. 72.6 lb (32.9 kg)
Rack: Approx. 16 lb (7.4 kg)
DSPF: Approx. 46 lb (21 kg)
Paper feed methodOne-drawer tray
Sizes to be fedA4, B5, 8.5" x 11"
Paper capacity500 sheets (at 80g/m²)
Media available for
paper feeding
Paper typePlain, recycled, pre-printed, pre-
Paper size switchingTo be switched by user
Dehumidification
heater
Balance detectionProvided (paper empty and 3 steps)
Default size setting100V system
Mounting/demounting
of the tray
Plain paper 60 - 105g/m², 16 - 28lbs
punched, color, letter head
(paper size to be entered from the
operation panel).
Not provided
8.5" x 11"
Provided
C. Output Equipment
(1) Face-down Exit Tray (included in the base engine)
Output position/
method
Output paper capacity 400 sheets (80g/m² sheet)
Output paper sizeA3, B4, A4, A4R, B5, B5R, A5R
Spec of media for
paper output
Remaining paper
detection
Exit tray full detection Provided
Face-down output at the upper side of
main unit
11 " x 17", 8.5" x 14", 8.5" x 13",
8.5" x 11", 8.5" x 11"R, 5.5" x 8.5"R
Executive, Japanese post card,
Monarch (98 x 191), 8K, 16K, 16KR
Com-10 (105 x 241), DL (110 x 220),
C5 (162 x 229), ISO B5 (176 x 250)
To enable the printer function of the AR-M355U/M455U, the
printer expansion kit must be installed.
(1) Platform
IBM PC/AT (Include compatible machine)
Macintosh
(2) Support OS
Custom PSWindows 95/98/Me
Windows NT 4.0 (Service Pack5 or later)
Windows Server 2003
Windows 2000 Server
Windows 2000
Windows XP
Custom
PCL5e/6(XL)
PPDWindows 95/98/Me
Windows 95/98/Me
Windows NT 4.0 (Service Pack5 or later)
Windows Server 2003
Windows 2000 Server
Windows 2000
Windows XP
Windows NT 4.0 (Service Pack5 or later)
Windows Server 2003
Windows 2000 Server
Windows 2000
Windows XP
MacOS 8.6 - 9.2.2, 10.1.5, 10.2 - 10.2.8
(except for Mac OS 10.2.2), 10.3-10.3.3
*1: Since the function is of PS driver bundled with Macintosh,
specification may vary according to the OS.
Macintosh PPD file
(for Mac OS X ver10.2.8)
(PIN selection)
(The AR-P20/P21 or the AR-NC7/
NC8 is required. (option))
(Only when the AR-P21 or the ARNC8 is installed. (option))
(6) Compatibility
PCL 5e
compatibility
PCL6
compatibility
PostScript
Compatibility
Target for PCL5e is to be compatible with HP
LaserJet 4050.
Small margin difference, rendering difference
by different font family, default and transfer
function difference is not to be included in the
compatibility.
All the PJL commands are not necessarily
included in the compatibility.
Target for PCL6 is to be compatible with HP
LaserJet 4050.
Small margin difference, rendering difference
by different font family, default and transfer
function difference is not to be included in the
compatibility.
All the PJL commands are not necessarily
included in the compatibility.
PostScript is targeted to be compatible with
Adobe PostScript as performed in HP LaserJet
4050.
Small margin difference, rendering difference
by different font family, default and transfer
function difference is not to be included in the
compatibility.
B. Image send function
(1) Mode
Scanner (Scan to E-mail, Scan to Sharpdesk, Scan to FTP, Scan
to HDD *), FAX, Internet FAX *
*: The HDD (AR-P21 or AR-NC8) is required.
(2) Support system
ModeScannerInternet FAXFAX
Supported
server
(3) Support image
ModeScanner
FormatTIFF, PDFTIFF-F,
Compression
method
(4) Image process
ModeScannerInternet FAXFAX
Half tone
reproduction
Exposure
adjustment
Quality
selection
Resolution
(Varies with
the file type/
transmission
method)
(5) Specified destination
ModeScannerInternet FAXFAX
LDAPYes (Also can be stored in one-touch address.)
Specified
destination
One-touch
keys (Max.
number of keys
to be stored.)
Group*To be registered from one-touch and manual
ProgramYes (8 programs)
Manual
destination
entry
Chain dialing
(Manual
destination
entry)
ResendThis is used to recall the last destination.
Speed dialingThis is used to recall address control number by
group and relay broadcast.
destination
entry*
Sequential
broadcasting
Yes (E-mail only. It is not
available for
Yes
FTP/Desktop.)
Simultaneous
–Yes
FAX
transmission
*1: When HDD is installed.
*Manual destination entry: Entry other than One-touch, using
numeric keys or soft keyboard.
*In the case of broadcast transmission including fax destina-
tion, the resolution level for fax mode is applied.
*In the case of broadcast transmission with Internet FAX and
Scanner destinations, the resolution level of Internet FAX
mode is applied.
*In the case of broadcast transmission, the compression format
set with the key operator programs is applied.
(7) Functions
ModeScanner
Transmit
function
Memory transmit
On-hook
Quick online
transmit
Direct transmit
Auto reduction
transmit
Rotation transmitYes
Scaling transmitYes (Scaling from regular size to regular
Re-call
mode
Book original
transmit
Long length
original transmit
Specified pages
per file
Maximum number
of send data
Sender nameMax.500 (999 *1) destinations
Error
Busy
–
Data is sent
by memory
transmit
when upper
limit is set.
Some functions does not allow rotation
–
––
No. of times/interval is set via key operator
YesYesYes
Yes
*1: When HDD is installed.
Internet
FAX
Yes
–
–Yes
–
–
size only.
transmit)
program.
Yes
Max. 800mm
At on-hook
Yes: A3 → B4,
A3 → A4,
B4 → A4
Yes
–
Yes
FAX
Yes
only
Yes
–
ModeScanner
Receive
function
Special
function
Report/
List
function
OthersPC-facsimile
Auto receive
Manual receive
Memory receive
Reduction receive
for standard size
Scaling receive for
specified size
Rotation receive
Divided receive
Duplex receive
2 in 1 receive
Address/Domainspecified reception
is enabled.
Address/Domainspecified reception
is disabled.
External phone
connection
Answering phone
connection
Transfer function
at output trouble
Auto startup mode
Time settingYes
Transmit request
Remote transmit
Cover function
Print at sender
Page divisionYes
Page combinationNo
Confidential
(machine at the
other end)
Transmit
broadcast
direction
Transmit message–
Edge eraseYes
Center eraseYes
2 in 1Yes
Card shotYes
Transmit/receive
record
Transmit/receive
result
Address/phone
directory list
Group listYes
ID/Sender's
address list)
Sender listPrint
Confidential box
check list
Transmit group list
Program listYes
Reserved transmit
list
Memory box list
Manual steps9 steps
Toner save mode Yes (Except for U.K.), Default: OFF
256 levels: Not provided
(7) Copy Function
Function APSYes
AMSYes
XY zoomYes
Paper type selectYes (By type setting)
Auto tray switchingYes
Rotation copyYes
Electronic sortYes
Rotation sortNo
Reserved copyYes
Prior tray settingNo
Recall/register of program Yes
Document filingYes
(The AR-P21 or the AR-
NC8 is required.)
Proof copyNo
Preheat functionYes (To be set up by the
Auto power shut-off
function
Account controlYes 500 accounts
Process controlYes
Tandem copyYes (via network)
Tab copyNo
Book copyYes
Irregular original size input Yes
Irregular paper size inputYes
The position available to attach the staple
position guide label when the optional finisher
(desktop console type) is equipped.
Original reference position " "
(From the Interior side)
5-1/2, A5R, B5R, A4R/A5,
8.5", B4R/B5, 11", A3R/A4
(From the left side)
5-1/2, A5, B5, A4/A5R, 8-1/2,
B5R, 11", A4R, 13", 14", B4R,
A3R, 17"
Book marks are at A4 and
8-1/2 positions.
(4) DSPF/SPF
TypeDSPFOne-scan-dual-side scanning
method DSPF with OC
integrated
Scan speed Standard mode45 opm
High quality mode 22.5 opm
Original
alignment
Original size A3, B4, A4, A4R, B5, B5R, A5, A5R
Original
paper
weight
Original
stack
capacity
Not
transportable
original type
Original size
detection
Sizes to be
detected
Center alignment
11"x17", 8.5"x14", 8.5"x13", 8.5"x11", 8.5"x11"R,
5.5"x8.5", 5.5"x8.5"R, 8K, 16K, 16KR
(Long size original up to 800mm in FAX, e-mail and
iFAX mode)
50~128g/m², 15~34lbs
Max. 50 sheets
(Max. 30 sheets for A3, B4,11" x 17",8.5" x 14")
(Max. 15 sheets for A3, B4, 11" x 17", 8.5" x 14"
over 105g/m²)
or, Total thickness less than
Max. 6.5mm (at 50 to 80g/m², 15 to 21lbs)
Max. 5.0mm (at 80 to 128g/m², 21 to 34lbs)
Transparency film, secondary original paper,
tracing paper, carbon paper, thermal paper,
original with crumple/crimp/rip,
original with attachment/clipping,
original with many punch holes
(with 2 or 3 holes acceptable),
original preprinted with ink-ribbon,
Documents with considerable curl.
Provided
Automatic (one detection unit to be used with
software modification by destination)
Inch-111" x 17", 8.5" x 14",
8.5" x 11", 8.5" x 11"R,
5.5" x 8.5", A4, A3
Inch-211" x 17", 8.5" x 13",
8.5" x 11", 8.5" x 11"R,
5.5" x 8.5", A4, A3
AB-1A3, B4, A4, A4R, B5, B5R,
A5, A3, 8.5" x 11", 11" x 17"
216 x 330 mm
AB-2A3, B4, A4, A4R, B5, B5R,
A5, 8.5" x 11", 11" x 17",
216 x 330 mm
AB-38K, A4, A4R, B4, 16K, 16KR,
8.5" x 11", 216 x 330 mm
Original tray
guide
display
Center of the tray
(inscribed symbol)
Original Guide
(inscribed symbol)
The position available to attach the staple position
guide label when the optional finisher (desktop
console type) is equipped.
Original reference position
" " Original face-down
placement indication " "
Drum separation pawlx 4
MC unit *1x 1
Toner receiving sealx 1
Side malt Fx 1
Side malt Rx 1
Transfer rollerx 1
Discharger platex 1
Paper dust removing unitx 1
DV bladex 1
DV side seal Fx 1
DV side seal Rx 1
Upper heat rollerx 1
Fusing separation pawl (Upper)x 4
Lower heat rollerx 1
Fusing separation pawl (Lower)x 2
Cleaning rollerx 1
Bearingx 2
2Staple cartridgeStaple cartridgex 3 3000 times x 3AR-SC1Cartridge for AR-FN4
3Staple cartridgeStaple cartridgex 3 5000 times x 3AR-SC2Common with cartridge for AR-FN7
Note: The other maintenance parts which are not listed above are registered as service parts.
Drum separation pawlx 4
MC unit *1x 1
Toner receiving sealx 1
Side malt Fx 1
Side malt Rx 1
Transfer rollerx 1
Discharger platex 1
Paper dust removing unitx 1
DV bladex 1
DV side seal Fx 1
DV side seal Rx 1
Upper heat rollerx 1
Fusing separation pawl (Upper)x 4
Lower heat rollerx 1
Fusing separation pawl (Lower)x 2
Cleaning rollerx 1
Bearingx 2
2Staple cartridgeStaple cartridgex 3 3000 times x 3AR-SC1Cartridge for AR-FN4
3Staple cartridgeStaple cartridgex 3 5000 times x 3AR-SC2Common with cartridge for AR-FN7
Note: The other maintenance parts which are not listed above are registered as service parts.
cleaner unit are included.
Common with cartridge for AR-FN6
cleaner unit are included.
Common with cartridge for AR-FN6
AR-M351U/M451U, AR-M355U/M455U CONSUMABLE PARTS 4 - 2
Drum separation pawlx 4
MC unit *1x 1
Toner receiving sealx 1
Side malt Fx 1
Side malt Rx 1
Transfer rollerx 1
Discharger platex 1
Paper dust removing unitx 1
DV bladex 1
DV side seal Fx 1
DV side seal Rx 1
Upper heat rollerx 1
Fusing separation pawl (Upper)x 4
Lower heat rollerx 1
Fusing separation pawl (Lower)x 2
Cleaning rollerx 1
Bearingx 2
2Staple cartridgeStaple cartridgex 3 3000 times x 3AR-SC1Cartridge for AR-FN4
3Staple cartridgeStaple cartridgex 3 5000 times x 3AR-SC2Common with cartridge for AR-FN7
Note: The other maintenance parts which are not listed above are registered as service parts.
Drum separation pawlx 4
MC unit *1x 1
Toner receiving sealx 1
Side malt Fx 1
Side malt Rx 1
Transfer rollerx 1
Discharger platex 1
Paper dust removing unitx 1
DV bladex 1
DV side seal Fx 1
DV side seal Rx 1
Upper heat rollerx 1
Fusing separation pawl (Upper)x 4
Lower heat rollerx 1
Fusing separation pawl (Lower)x 2
Cleaning rollerx 1
Bearingx 2
2Staple cartridgeStaple cartridgex 3 3000 times x 3AR-SC1Cartridge for AR-FN4
3Staple cartridgeStaple cartridgex 3 5000 times x 3AR-SC2Common with cartridge for AR-FN7
Note: The other maintenance parts which are not listed above are registered as service parts.
cleaner unit are included.
Common with cartridge for AR-FN6
AR-M351U/M451U, AR-M355U/M455U CONSUMABLE PARTS 4 - 3
2. Production number identification
A. Drum cartridge
The lot number, printed on the front side flange, is composed of 10
digits, each digit showing the following content:
C. Developer cartridge
The lot number is of 8 digit, and each digit indicates as follows.
The lot number shall be printed on the bag.
12345678
12345678910
1Number
For this model, this digit is 2.
2Alphabet
Indicates the model conformity code. T for this model.
3Number
Indicates the end digit of the production year.
4Number or X, Y, Z
Indicates the production month.
X stands for October, Y November, and Z December.
5/6Number
Indicates the production day on the month.
7Number or X, Y, Z
Indicates the month of packing.
X stands for October, Y November, and Z December.
8/9Number
Indicates the day of the month of packing.
10Alphabet
Indicates the production factory. "A" for Nara Plant.
B. Toner cartridge
The lot number is of 7 digits, and each digit indicates as follows.
The lot number shall be printed in the position shown in the figure.
12 34567
1Version number (A - sequentially revised)
2Numeral figure
Indicates the end digit of the production year.
3Alphabet
Indicates the production factory. (B for SOCC)
4Destination code
5/6Numeral figures
Indicates the production day.
7Numeral figure or X, Y, Z
Indicates the production month.
X stands for October, Y November, and Z December.
1Alphabet
Indicates the production factory.
2Number
Indicates the production year.
3/4Number
Indicates the production month.
5/6Number
Indicates the production day.
7Hyphen
8Number
Indicates the production lot.
3. Environmental conditions
A. Operating conditions
85%
85
Humidity (%)
20
1035
Temperature
B. Storage conditions
90
30
(Without dew condensation)
35
60%
Aluminum bag
Serial No. attachment
Humidity (%)
20
-1040
Serial No. attachment
Heat seal
AR-M351U/M451U, AR-M355U/M455U CONSUMABLE PARTS 4 - 4
Temperature
(Without dew condensation)
[5]EXTERNAL VIEWS AND INTERNAL STRUCTURES
1. Exterior
12345678910
11
12
13
No.NameFunctionNote
1Bypass trayThis tray can also be used for special papers including
2Exit trayThe tray is extendable to support large size paper. Extend the tray
3Automatic document feederThis automatically feeds and scans multiple sheet originals. Both
4Duplex moduleModule for two-sided printingOption
5Upper paper output areaFinished sheets are deposited here.–
6Upper exit tray extensionProvides support for large size paper.Option
7Operation panel––
8Front coverOpen to add toner.–
9Power switchPress to turn power on and off.–
10 Paper tray 1––
11 Stand/3 x 500 sheet paper drawerThis paper feed unit contains an upper multi-purpose drawer and
12 Stand/MPD & 2000 sheet paper drawer This paper feed unit contains an upper multi-purpose drawer and a
13 Multi purpose drawerUp to 500 sheets of 20 lbs. (80 g/m
transparency film.
when 11" x 17", 8-1/2" x 14", 8-1/2" x 13", A3 or B4 paper is being
used.
sides of two-sided originals can be scanned at once.
two lower drawers each of which can hold a maximum of 500
sheets of 20 lbs. (80 g/m
lower drawer which can hold a maximum of 2000 sheets of 20 lbs.
2
(80 g/m
special papers such as envelopes (standard sizes only) and
postcards can be set.
) paper.
2
) paper.
2
) paper can be loaded. Also
Option
(AR-DU4)
Option
(AR-DU4/AR-TE3)
–
(AR-DU3/DU4)
(AR-AR-TE4)
Option
(AR-D27)
Option
(AR-D28)
Option
(AR-MU2)
AR-M351U/M451U, AR-M355U/M455U EXTERNAL VIEWS AND INTERNAL STRUCTURES 5 - 1
2. Interior
12
3
4
56
No.NameFunction
1Duplex module side coverOpen when a misfeed has occurred in the duplex module.
2Side cover latchPush up to open the side cover when a misfeed has occurred in the main unit.
3Fusing unitLift up to open the side cover when a misfeed has occurred in the main unit.
CAUTION: The fusing unit is hot. Take care in removing misfed paper.
4Toner cartridge (drum/toner cartridge) The toner cartridge must be replaced when indicated on the operation panel.
5Photoconductive drumImages are formed on the photoconductive drum.
NOTE: Do not touch or damage the photoconductive drum.
6Cartridge lock leverWhen replacing the drum, toner or developer cartridge, turn down this lever and pull it out.
AR-M351U/M451U, AR-M355U/M455U EXTERNAL VIEWS AND INTERNAL STRUCTURES 5 - 2
3. Operation panel
23
When the printer expansion kit (with HDD)
print server card (with HDD) is installed.
1
2
4
3
5
610117
8
No.NameFunction
1Touch panelThe machine status, messages and touch keys are displayed on the panel. The document filing,
2
copy, network scanner*
, and fax*3 functions are used by switching to the screen for the desired
function.
2Mode select keys and indicators Use to change modes and the corresponding display on the touch panel.
[PRINT] key/[DOCUMENT FILING] key*
1
Press to select the print/document filing*1 mode.
[IMAGE SEND] key/LINE indicator/DATA indicator
Press to change the display to network scanner mode*
2
or fax mode*3.
[COPY] key
Press to select the copy mode.
3PRINT mode indicatorsREADY indicator
Print data can be received when this indicator is lit.
DATA indicator
Lights up or blinks when print data is being received. Also lights up or blinks when printing is
being performed.
4[JOB STATUS] keyPress to display the current job status.
5[CUSTOM SETTINGS] keyThis is used to store, edit, and delete user names and folder names for the document filing
1
function*
, and to configure the key operator programs and printer configuration settings.
6Numeric keysUse to enter numeric values for various settings.
7[ ] key ([ACC.#-C] key)This key is used in copy mode, document filing mode*
8[#/P] keyThis is used as a program key when using the copy function, and to dial when using the fax
9[C] key (Clear key)This key is used in copy mode, document filing mode*
3
mode*
function*
3
mode*
.
3
.
.
10 [START] keyUse this key to start copying in copy mode, scan a document in network scanner mode*
scan a document for transmission in fax mode*
11 [CA] key (Clear all key)This key is used in copy mode, document filing mode*
3
. Use the key to cancel settings and perform an operation from the initial machine state.
mode*
1
, network scanner mode*2, and fax
1
, network scanner mode*2, and fax
3
.
1
, network scanner mode*2, and fax
*1: When the printer expansion kit (with HDD)/print server card (with HDD) is installed.
*2: When the network scanner option is installed.
*3: When the fax option is installed.
9
2
, or
AR-M351U/M451U, AR-M355U/M455U EXTERNAL VIEWS AND INTERNAL STRUCTURES 5 - 3
4. Job status screen (common to print, copy, fax, network scan and Internet fax)
This screen is displayed when the [JOB STATUS] key on the operation panel is pressed.
This screen can be used to display the "JOB QUEUE" (showing stored jobs and the current job) or the "COMPLETE" job list (showing fin-
ished jobs). This screen can be used to check jobs, interrupt a job in progress to perform another job, and cancel a job.
1
"JOB QUEUE" screen
*1
2
"COMPLETE"
job screen
JOB QUEUE
COPY
COPY
Suzuki
066211221
PRINT JOB
SETS / PROGRESS
020 / 001
020 / 000
020 / 000
002 / 000
E-MAIL/FTP
STATUS
COPYING
PAPER EMPTY
WAITING
WAITING
FAX JOB
1/1
JOB QUEUE
COMPLETE
DETAIL
PRIORITY
STOP/DELETE
INTERNET-FAX
JOB QUEUE
COMPLETE
DETAIL
CALL
INTERNET-FAX
34567891011
No.NameFunction
1 Job listThe displayed jobs in the job list are themselves operation keys. To cancel printing or to give a job the highest print
priority, touch the relevant job key to select the job and execute the desired operation using the keys described in 8
and 9.
This shows the current job and the jobs waiting to be run. The icons to the left of the jobs in the queue show the job
mode. The document filing reprint job icon is highlighted.
Note that the icon does not become highlighted during retransmission of a fax/image transmission job.
Print modeCopy mode
E-MAIL/FTP mode
Scan to e-mail jobScan to FTP jobScan to Sharpdesk job
*1: "PAPER EMPTY" in the job status display
When a job status display indicates "PAPER EMPTY", the specified paper size for the job is not loaded in any of the
trays.
In this case, the job will be suspended until the required paper is loaded. Other stored jobs will be printed (if
possible) until the required paper is loaded. (Other jobs will not be printed if the paper runs out during printing.) If
you need to change the paper size because the specified paper size is not available, touch the current job key to
select it and then touch the [DETAIL] key described in 10.
2 Mode select keyThis switches the job list display between "JOB QUEUE" and "COMPLETE".
"JOB QUEUE": Shows stored jobs and the job in progress.
"COMPLETE": Shows finished jobs.
Files saved using the "FILE" and "QUICK FILE" functions and finished broadcast transmission jobs appear as keys
in the finished job screen.
The "FILE" or "QUICK FILE" job keys in the finished job screen can be touched, followed by the [CALL] key, to call
up a finished job and print or transmit it. A finished broadcast transmission job key can be touched followed by the
[DETAIL] key to check the result of the transmission.
3 [PRINT JOB] keyThis displays the print job list of print mode (copying, printing, fax reception, Internet fax reception, and self printing).
4 [E-MAIL/FTP] keyThis displays the transmission status and finished jobs of scan mode (Scan to e-mail, Scan to FTP, and Scan to
5 [FAX JOB] keyThis displays the transmission/reception status and finished jobs of fax mode (fax and PC-Fax) when the fax option
6 Display switching keys Use to switch the page of the displayed job list.
7 [INTERNET-FAX] key This displays the transmission/reception status and finished jobs of Internet fax mode and PC Internet fax mode
8 [STOP/DELETE] keyUse to cancel or delete the current job or delete the stored job. Note that printing of received faxes and received
9 [PRIORITY] keyTouch this key after selecting a stored job in this [JOB QUEUE] list to print the job ahead of the other jobs.
10 [DETAIL] keyThis shows detailed information on the selected job. Files saved using the "FILE" and "QUICK FILE" functions and
11 [CALL] keyWhen this key is touched after selecting a job in the COMPLETE job status screen (a job stored using the FILE or
SharpDesk) when the network scanner option is installed.
is installed.
when the network scanner option is installed.
Internet faxes cannot be canceled or deleted.
Note that a job in progress cannot be interrupted if it is an interrupt copy job or if it is a list print job.
finished broadcast transmission jobs appear as keys in the finished job screen. A Quick File in the finished job
screen or the [Filing] key can be touched, followed by the [CALL] key, to call up a finished job and print or transmit it.
A finished broadcast transmission job key can be touched followed by the [DETAIL] key to check the result of the
transmission.
QUICK FILE keys of the document filing function), the "JOB SETTINGS" menu screen appears to let you resend or
reprint the finished job.
AR-M351U/M451U, AR-M355U/M455U EXTERNAL VIEWS AND INTERNAL STRUCTURES 5 - 4
5. Cross sectional view
A. Scanner unit
17 SPOD
15
16
3 SPPD
1
2
4 SPED
7
5
6
14
1213
11
910
8
No.NameNo.Name
1CIS unit10Copy lamp base unit
2Original resist roller11No. 1 mirror
3Original resist front sensor (SPPD)12Copy lamp (Xenon)
4Original set sensor (SPED)13Mirror base unit
5Original take-up sensor 14No. 3 mirror
6Original length sensor 1 (SPLS1)15No. 2 mirror
7Original length sensor 2 (SPLS2)16Original exit roller
8CCD/lens unit17Original exit sensor
9Original feed roller
9Resist roller22Paper exit roller
10Paper transport roller23Full detection lever
11Machine tray (Paper tray1) paper feed roller24Printer control PWB
12Machine tray (Paper tray1) separation roller25Power supply unit
13Machine tray (Paper tray1) take-up roller26Cleaning roller
AR-M351U/M451U, AR-M355U/M455U EXTERNAL VIEWS AND INTERNAL STRUCTURES 5 - 5
6. Switch, Sensor
A. Scanner unit
5
4
3
2
1
6
7
8
12
11
CodeNameActive condition
1SPPDSPF original resist front sensor
2SCOVSPF paper feed cover sensor
3SPEDSPF original set sensor
4OCSWOC open/close sensor
5ORS-LEDOriginal size sensor PWB (Light emitting side)
6SPLS1SPF original length sensor 1
7SPLS2SPF original length sensor
8SPFVRSPF original width detection volume PWB
9ORS-PDOriginal size sensor PWB (Light receiving side)
10SOCDSPF open/close sensor
11SPODSPF original exit sensor
12MHPSMirror home position sensor
B. Engine
5.POD3
4.POD2
2.DSW-L
9
10
3.POD1
7.TCS
8.LUD
6.PPD1
1.DSW-F
9.PED
10.MAIN SW
CodeFunction/OperationActive condition
1DSW-FFront door open/close detectionH= Door open
2DSW-LLeft door open/close detectionH=Door open
3POD1Paper exit detectionL= Paper detection
4POD2Paper exit detectionL= Paper detection
5POD3Paper exit detection FullL= Paper detection
6PPD1Paper transport detectionL= Paper detection
7TCSToner concentration sensor
8LUDPaper feed cassette upper limit detectionH= Upper limit detection
9PEDPaper feed cassette paper empty detectionL= Paper empty detection
10MAIN SWPower switch
AR-M351U/M451U, AR-M355U/M455U EXTERNAL VIEWS AND INTERNAL STRUCTURES 5 - 6
7. PWB
A. Scanner unit
2
1
6
3
13
4
5
12
11
10
9
7
8
No.NameFunction/Operation
1SPF control PWBSPF control
2Original size detection PWB (Light emitting side)Original size detection when using the table glass
3CCD PWB (in lens unit) (The lens unit cannot be disassembled.)Image scan (Table glass/SPF surface)
4SPF original width detection volume PWBSPF original width detection
5MFP operation PWBPanel operation control
6Scanner control PWBScanner unit control
7LVDS PWBLCD signal relay
8Original size sensor (Light receiving side)Original size detection when using the table glass
9CIS unit (in CIS unit) (The CIS unit cannot be disassembled.)Image scan (SPF back surface)
10CIS interface PWB (in CIS unit) (The CIS unit cannot be disassembled.) CIS signal AD conversion process
11Scanner interface PWBScanner unit and connection of scanner control PWB
12CIS control PWBCIS unit control and image process
13CL inverter PWBInverter for copy lamp
B. Engine
1
2
4
7
11
8
10
13
9
12
3
5
6
No.NameFunction/Operation
1PRT controllerImage process, image data communication control
2PCU PWBOverall control of the machine and options
3Power supply unitDC power supply
4LD PWB (Inside LSU)Laser ON control (Inside LSU: LSU cannot be disassembled.)
5Mother PWBSignal interface between PCU and the controller
6Reactor PWB (200V only) / Filter PWB (Taiwan only)Noise filter
7BD PWBLaser control (Inside LSU: LSU cannot be disassembled.)
8High voltage resistor PWBHigh voltage load adjustment
9Cassette detection PWBPaper cassette control
10Drawer PWBFan control
11High voltage PWBHigh voltage power supply
12Fuse PWBProtection of the machine when an abnormal power is supplied.
13Relay PWBHDD back up
AR-M351U/M451U, AR-M355U/M455U EXTERNAL VIEWS AND INTERNAL STRUCTURES 5 - 7
8. Motor, Clutch, Solenoid
A. Scanner unit
5
4
3
1
2
7
6
No.NameFunction/Operation
1SPFMSPF motorOriginal transport in SPF scan
2SRRCSPF original resist clutchSPF original scan timing adjustment
3SPFCSPF original feed clutchSPF original feed roller drive
4SDSSSPF original stopper solenoidSPF original stopper gate drive
5MIRMMirror motorMirror base copy lamp base drive
6SPFSSPF original feed solenoidSPF original feed unit drive
7STMPSStamp solenoidFinish stamp drive (Option AR-SU1 required)
B. Engine
13.PSPS16.CNTFAN
10.CFM2
3.POM
6.VFM2
17.PM
1.DM
15.HDDFAN
14.RRC
12.TRC
2.MM
11.CPFC
5.LUM
8.CFM1
4.TM
7.VFM1
7.VFM1
CodeFunction/OperationType
1DMDrum motorBrushless motor
2MMMain motorBrushless motor
3POMPaper exit motorStepping motor
4TMToner motorSynchronous motor
5LUMLift-up motorSynchronous motor
6VFM2Heat exhaust fan motorFan motor
7VFM1Cooling fan motorFan motor
8CFM1Suction fan motorFan motor
10CFM2Ozone exhaust fan motorFan motor
11CPFCPaper cassette paper feed clutch
12TRCPaper transport clutch
13PSPSSeparation solenoid
14RRCResist roller clutch
15HDDFANCooling fan motor (for HDD)Fan motor
16CNTFANCooling fan motor (for controller)Fan motor
17PMPolygon motorPolygon motor
AR-M351U/M451U, AR-M355U/M455U EXTERNAL VIEWS AND INTERNAL STRUCTURES 5 - 8
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