Water Resistance............................................................182
Introduction
3
About the User Guide
Thank-you for purchasing this product.
Before You Begin
Read "Safety Precautions" thoroughly beforehand for proper
usage.
Accessible services may be limited by contract conditions.
Guide Usage Notes
In the User Guide, most operation descriptions are based on
handset at time of purchase.
Unless noted otherwise, descriptions are for Home Screen
(Feel Home).
"Confirmation" refers to a window that appears after
operation, such as authentication prompt window, selection
window or caution window.
Some operation descriptions may be omitted.
Screenshots & Key Labels
Accessing Instructions on Handset
Introduction
Launching Guide
In app sheet,(Basic)(Guide)
Guide top screen opens.
・Guide usage information and confirmation for automatic
updates appear at initial startup. Follow onscreen prompts.
Enable/Disable Automatic Checking for
Updates
Screenshots in the User Guide may differ in appearance with
actual Display. Key labels in the User Guide are simplified for
description purposes and differ with actual Display.
Other Notations
In the User Guide, the product is referred to as "handset."
microSD™/microSDHC™/microSDXC™ Card is referred to as "SD
Card."
"403SH" here refers to this mobile phone "AQUOS CRYSTAL 2."
In Guide top screen,Auto Updateon /
offBACK
AQUOS CRYSTAL 2
4
Showing Status Bar Indicator
Show indicator to launch Guide from Notifications Window.
・Handset back cover is not removable.
・TV Antenna Cable (Complimentary sample)
・クイックスタート (Japanese)
・お願いとご注意 (Japanese)
・Warranty
Parts & Functions
Handset Parts
NameDescription
Mic
SD/USIM
Card Slot
Display
Proximity/
Light Sensor
Notification
Lamp
External
Device Port
Earphones-
Microphone
Port
Receiver
Area
(Direct Wave
Receiver)
Camera
Recorder Mic
2
Internal
Mic/
Use when talking to emopa or using
Speakerphone for calls.
Insert/remove SD Card and USIM Card.
Handset uses a touchscreen-type Display.
Operate with your fingers on Display.
Light Sensor detects ambient light level.
When Sweep ON1 or Grip Sensor is
enabled, also prevents Touchscreen
misoperation during calls.
Illuminates while charging or for
notifications (missed calls, new messages,
etc.).
Connect AC Charger or Micro USB Cable
here.
Connect TV Antenna Cable or Earphones
with Mic (optional accessory) here.
Hear other party's voice through this.
Use to shoot photos or videos of yourself.
Talk to other party through this. Also use
while recording videos.
1 For details on Sweep ON, see "On/Off with Motion
Settings."
2 For details on Direct Wave Receiver, see "Call Window
Layout/In-Call Operation."
NameDescription
Mic
(Recorder Mic)
External
Camera
Mobile
Light
FeliCa
Mark
Grip Sensor
Area
Speaker
Use when talking to emopa or while
recording videos.
Shoot photos or videos.
Use as a camera flash, flashlight, etc.
Hold up to reader/writer when using NFC/
Osaifu-Keitai®.
Turns on Display, etc. when handset is
held with both right and left sensor areas
touched.
Listen to music, video sound, One Seg, etc.
Handset Keys
NameDescription
Turn Display off/on. Long Press for power
(Power Key)
Volume Up
Key
Volume
Down Key
on/off, Reboot, Airplane mode, etc.
Increase volume. Long Press for Mobile
Light on/off (in Welcome sheet (lock
screen)).
Decrease volume. Long Press to activate/
cancel Manner mode (in Welcome sheet
(lock screen) or Feel Home).
7
USIM Card Installation
USIM Card is an IC card containing customer and
authentication information, including handset number.
Getting Started
Handling USIM Card
・See instructions included with USIM Card for handling.
・Avoid applying labels. May damage USIM Card.
・USIM is replaceable (at cost) in case of loss/damage.
・Wipe clean with a dry, soft cloth.
・Always keep the IC chip (metal) clean.
IC chip (metal)
USIM Card Usage Notes
Observe the following when using USIM Card.
・Always follow emergency procedures to suspend service if
your USIM Card or handset (USIM Card inserted) is lost/
stolen. For details, contact Customer Service.
・Customer is responsible for any damage caused by
inserting USIM Card in an other-brand IC card reader, etc.
SoftBank Corp. is not responsible in such case.
・It is recommended that you back up information that is
saved on USIM Card. SoftBank Corp. is not responsible for
damages from saved information that is lost.
・Always power off handset before inserting/removing
USIM Card.
・Note that USIM Card specifications and performance may
change without notice.
・Return USIM Card to SoftBank Corp. when canceling
subscription.
・USIM Card is the property of SoftBank Corp.
・Returned USIM Cards are recycled for environmental
purposes.
AQUOS CRYSTAL 2
8
Inserting USIM Card
Always power off beforehand.
Open Card Slot Cover
Pull out USIM Tray
・Do not pull USIM Tray forcefully or at an angle; damage may
result. Gently pull it out horizontally from the edge.
Place USIM Card in USIM Tray
Removing USIM Card
Always power off beforehand.
Open Card Slot Cover
Pull out USIM Tray
・Do not pull USIM Tray forcefully or at an angle; damage may
result. Gently pull it out horizontally from the edge.
Remove USIM Card
・Check orientation of USIM Card (see notch), then gently
place it with IC chip (metal) facing up.
Insert USIM Tray into USIM Card Slot (bottom opening)
・Check orientation of USIM Tray, then gently insert it all the
way horizontally.
Close Card Slot Cover by pressingthen
・Press ○ areas firmly so that there is no gap between
handset and Card Slot Cover. Debris trapped between gasket
and Card Slot may allow ingress of liquid.
Insert USIM Tray into USIM Card Slot (bottom opening)
・Do not insert USIM Tray at an angle; damage may result.
Check orientation of USIM Tray, then gently insert it all the
way horizontally.
Close Card Slot Cover by pressingthen
・Press ○ areas firmly so that there is no gap between
handset and Card Slot Cover. Debris trapped between gasket
and Card Slot may allow ingress of liquid.
SIM Unlocking
Handset supports SIM unlocking. After unlocking SIM, other
companies' SIM cards can also be used on handset.
・When using another company's SIM card on handset,
accessible services/functions, etc. may be limited. SoftBank
Corp. makes no guarantees whatsoever regarding the proper
operation of handset.
・For details on SIM unlocking, see SoftBank Website.
9
Handset Memory & SD Card
Photos and videos taken with handset, files created with
applications, etc. are saved in handset memory. Install and use
an SD Card as needed.
Handset Memory/SD Card Usage Notes
Use of SD Cards
Handset supports SD Card up to 128 GB. Some SD Cards
may not operate properly. Observe the following when
using SD Cards.
・Do not insert or remove SD Card forcefully.
・Do not touch terminals or expose them to metal objects.
・Some files are not savable.
・Make sure not to erase or overwrite files accidentally.
Cards). microSDXC Cards are supported by SDXC-compatible
devices only.
Inserting SD Card
Open Card Slot Cover
Getting Started
Insert SD Card into SD Card Slot (top opening)
・Gently insert SD Card all the way horizontally with
terminals facing up.
Close Card Slot Cover by pressingthen
Exchanging Files with Non-SDXC-Compatible
Devices
To exchange files between handset and non-SDXC-
compatible devices, use SD Cards (microSD/microSDHC
Cards) supported by handset and those devices. Inserting a
microSDXC Card used on handset in a non-SDXC-compatible
device may corrupt card files.
Do not format the microSDXC Card on that device even
if prompted to do so. Formatting deletes all microSDXC
Card files and changes the file system. The original memory
capacity may be unavailable after formatting.
To use a corrupted microSDXC Card, format it on an SDXC-
compatible device.
Handset Memory/SD Card Files
Handset memory/SD Card files may be lost/altered due
to accidents, malfunctions, repairs, handset upgrade/
replacement, mishandling, etc. Back up important files
regularly. SoftBank Corp. is not liable for any damages
resulting from loss/alteration of files.
・Never power off while files are being accessed.
Save Location
・Press ○ areas firmly so that there is no gap between
handset and Card Slot Cover. Debris trapped between gasket
and Card Slot may allow ingress of liquid.
By default, files, including videos and photos taken
with handset, are saved in handset memory. Even with
downloaded commercially-available apps described as saving
data on SD Card, files are saved in handset memory.
SD Card Caution
Keep SD Card away from infants; may cause choking if
swallowed.
AQUOS CRYSTAL 2
10
Formatting SD Card
When using a new SD Card for the first time, always format it
on handset.
・Formatting deletes all SD Card files. Format SD Card with
caution.
・When formatting, keep handset charged or charge it
adequately beforehand.
In app sheet,(Settings)
Storage
Enter Operation PasswordOK
・If Operation Password is unset, follow onscreen prompts.
ERASE EVERYTHING
All SD Card files will be deleted.
Erase microSD
ERASE SD CARD
11
Unmounting SD Card
In app sheet,(Settings)
Storage
Removing SD Card
Always unmount SD Card beforehand.
Getting Started
Open Card Slot Cover
Remove SD Card
・Lightly push SD Card in and release finger (SD Card pops out
slightly); gently pull it out horizontally.
Close Card Slot Cover by pressingthen
Unmount microSDOK
Unmount microSD changes to Mount microSD . (SD Card
is unmounted.)
・
To mount SD Card again, Tap Mount microSD .
・Press ○ areas firmly so that there is no gap between
handset and Card Slot Cover. Debris trapped between gasket
and Card Slot may allow ingress of liquid.
AQUOS CRYSTAL 2
12
Charging Handset
Battery is built into handset.
Internal Battery
A lithium-ion battery is built into handset; it is not
removable.
Recycling
This product requires a lithium-ion battery. Lithiumion batteries are recyclable. To recycle a used lithiumion battery, take it to any shop displaying the recycling
symbol.
About Charging
The following charging options are available.
Charging
Option
AC Charger
USB charging
Cigar lighter
socket
Connect handset and AC Charger (optional
accessory) directly.
Connect handset and a PC with Micro USB
Cable (optional accessory).
Charge handset in a car using Micro USB
Charging Adapter (optional accessory) and
In-Car Charger (optional accessory).
Description
Notification Lamp
Notification Lamp illuminates red while charging;
illuminates green when charge is almost full.
・If Notification Lamp is blinking, charging is not working
properly. Make sure that you are using Charger and
products specified by SoftBank Corp. If you are using
specified products only, contact a SoftBank Shop or
SoftBank Customer Support, General Information.
Battery Cautions
Battery Care
To help maintain performance and life of Internal Battery,
do not store in the following conditions (battery level
should be at approximately 40% for optimal storage).
・Full (immediately after charging is complete)
・Exhausted (too low to power on handset)
Bulges of Internal Battery
Depending on usage, bulges may appear near end of battery
life; this does not affect safety.
Internal Battery Replacement
Internal Battery is a consumable item; may need to be
replaced if operating time shortens noticeably. Internal
Battery is not user replaceable; its replacement incurs fees
and requires handset submission to a SoftBank Shop or
other appropriate servicer. For details, contact a SoftBank
Shop or SoftBank Customer Support, General Information.
Charging Cautions
Water Resistance
Handset is water resistant; however, if Micro USB plug
is inserted while it is wet, liquid (tap water, beverage,
sea water, pet urine, etc.) or a foreign object adhered to
handset or Micro USB plug may cause overheating, burnout,
fire, malfunction, burns, etc. due to electric shock, shortcircuiting, etc.
・AC Charger (optional accessory), Micro USB Charging
Adapter (optional accessory), Micro USB Cable (optional
accessory) and In-Car Charger (optional accessory) are
not waterproof. Never connect Micro USB plug while
handset or Charger is wet.
Handling Cables
Do not pull, bend, or twist cable; may damage the cable.
About Charging Abroad
SoftBank Corp. is not liable for problems resulting from
charging handset abroad.
13
AC Charger
AC Charger is an optional accessory. Be sure to use SHCEJ1 or
ZTDAC1 (Micro USB, 1.0 A) specified by SoftBank Corp.
For information on other peripheral devices, see SoftBank
Website.
The following explains how to charge handset using SHCEJ1.
・See User Guide for corresponding AC Charger.
・Never connect Micro USB plug while handset or AC Charger
is wet.
Insert Micro USB plug of AC Charger into External Device Port
・Insert Micro USB plug in correct orientation; otherwise,
External Device Port may be damaged. Check contours and
orientation of Micro USB plug, then insert it with tabs (○)
facing down.
Charging by PC
Connect handset to a PC with Micro USB Cable (SHDDL1;
optional accessory).
・Make sure that PC is turned on.
・Handset may not charge or charge slowly depending on
connection/PC status.
・Never connect Micro USB plug while handset or Micro USB
Cable is wet.
Insert Micro USB plug of Micro USB Cable into External Device
Port
・Insert Micro USB plug in correct orientation; otherwise,
External Device Port may be damaged. Check contours and
orientation of Micro USB plug, then insert it with tabs (○)
facing down.
Getting Started
Extend blades and plug AC Charger into AC outlet
Charging starts and Notification Lamp illuminates.
・Notification Lamp goes out when charge is full.
After charging, remove Micro USB plug from External Device
Port, then unplug AC Charger and retract blades
Insert USB plug of Micro USB Cable into PC USB port
Charging starts and Notification Lamp illuminates.
・Notification Lamp goes out when charge is full.
After charging, remove Micro USB Cable from handset and PC
AQUOS CRYSTAL 2
14
Power On/Off
Power On
Long Pressuntil SHARP logo appears
Handset powers on, and Welcome sheet (lock screen)
appears after a while.
・If confirmation appears, follow onscreen prompts.
・A screen for initial settings may appear the first time
handset is powered on. See "Handset Initial Settings" for
details.
Power Off
(Long Press)
Power off
Dragup
Home Screen (Feel Home) appears.
・The appearance of icon may differ depending on handset
Handset uses a touchscreen-type Display. Operate with your
fingers on Display.
Touchscreen Usage Cautions
Touchscreen Operation
To prevent malfunctions, observe the following.
・Do not use with wet fingers or if Display is wet. If
Display is wet, wipe it with a soft cloth.
・Do not use with gloves/long fingernails, pens, pencils or
sharp objects.
・Do not use with objects on/against Display.
Display Care
Do not place a sticker or shield (commercially-available
protective film, privacy protector shield, etc.) on Display.
In Case of Unexpected Touchscreen Response
If handset initiates operation without Touchscreen
(Display) being operated or does not respond after
Touchscreen being operated, try the following.
(Display turns off)(Display turns on)
Use Touchscreen
Drag
Touch icon or other item lightly, move it where desired, and
release finger.
Getting Started
Flick
Contact Display lightly, then brush screen up/down or left/
right.
Tap
Contact Display lightly and briefly.
Touch & Hold
Contact Display lightly; release finger when screen changes.
Pinch/Spread
Contact Display lightly, then move fingers toward each other
(Pinch) or away from each other (Spread).
AQUOS CRYSTAL 2
16
Handset Initial Settings
A screen for language selection may appear the first time
handset is powered on. Here, make initial settings for Wi-Fi, a
Google™ Account, etc.
Insert USIM Card before powering on handset.
Making Initial Settings
Initial setting items and screen content may differ depending
on contract conditions and handset settings. Follow onscreen
prompts.
・
To skip to the next setting, Tap SKIP in each screen.
Tap languageNEXT
Tap & Go screen appears.
・To change language, Drag it up/down.
・If Wi-Fi is not set, Select Wi-Fi screen appears. Follow
onscreen prompts.
SKIP
Wi-Fi setup screen appears.
NEXT
Select Wi-Fi screen appears.
Tap access pointEnter passwordCONNECT
NEXT
Add your account appears.
・
To learn about Tap & Go, Tap Learn more .
Or create a new accountFollow onscreen prompts
My SoftBank setting screen appears.
・
To use your existing Google Account, Tap Enter your
email , then follow onscreen prompts.
・See "Google Account" for details on a Google Account.
Wi-Fi setup is complete; handset restarts.
・
To skip Wi-Fi settings, Tap SKIP , then follow onscreen
Operating by Gripping Handset (Grip Magic)................. 38
20
Basic Operations
Welcome Sheet (Lock Screen)
After a period of inactivity, Display turns off to save battery
power (Screen lock active).
Pressto open Welcome sheet (lock screen); screen can be
unlocked.
・Welcome sheet (lock screen) also appears at power on.
To unlock screen and use handset, Dragup. See "Welcome
Sheet (Lock Screen) Basics" for details.
Navigation Bar
Icons appear on Navigation Bar (Display bottom). See below
for icon descriptions.
NameDescription
Back key
Home key
Recent
apps key
Back key
Keyboard
key
1 Drag up for Google Search.
2 Application usage history can be set to appear instead of
Quick Launcher.
3 Appears when keyboard is open.
Return to the previous screen.
Return to Home Screen.
Activate/exit Quick Launcher.2 Touch &
Hold to open/close Notifications Window.
Close keyboard.
Change keyboard/input method.
1
3
3
Home Screen (Feel Home)
Most operations start from Home Screen. Activate
applications, check notifications, change handset settings, etc.
Feel Home appears as Home Screen by default.
・Activate most applications from app sheet in Feel Home. See
"Home Screen (Feel Home) Basics" for details.
Selecting Options and Navigating
Screens
Tap item, icon, key, etc. to open menu/window or execute
corresponding function/operation.
・
To return to the previous screen, Tap.
・
To return to Feel Home, Tapat Display bottom.
・In the User Guide, most operation descriptions are for Feel
Home.
21
Menu Operations
Tapat Display top or bottom to open menu or settings.
・In some windows, Touch & Hold for menu or settings.
Handset Settings and Making Settings
In app sheet, Tap(Settings) to customize the operation of
handset functions.
・
Checkbox (/) or switch (/) appears for
some options. Tap to enable (/) or disable (/
) option.
Basic Operations
・Drag/Flick slider, spinner, etc. to adjust some settings. If
available, Taporfor additional settings.
Portrait Orientation & Landscape
Orientation
The screen changes to portrait orientation when handset is
rotated sideways.
・Depending on the current screen, the orientation may not
change even by changing handset orientation.
・Handset can be set so that the screen does not change from
vertical to horizontal orientation while handset is held. See
"Changing Grip Magic Settings" for details.
AQUOS CRYSTAL 2
22
One-Hand Operation (Shrinking Screen)
Shrink screen for easier one-hand operation.
・Open shrunk screen along the left or right edge of Display.
・Some screens may not be shrunk.
・Full-screen view is restored when screen orientation is
In Feel Home, some applications may be collected in
folders (e.g.,). To activate applications in folders:
Tap folderTap application
・
To close folder without activating application, Tap.
Moving Shrunk Screen
In shrunk screen,at upper rightDrag screen up/
down/left/rightOK
Enlarging/Reducing Shrunk Screen Size
In shrunk screen,at upper rightPinch or Spread
screenOK
Restoring Full-Screen View
In shrunk screen, DragupKeep finger on
Display and Drag left/right
・When Dragging left/right, Drag in the direction of shrunk
screen.
Capturing Screenshots
Long Pressand Volume Down Key at the same time to
capture a screenshot of the current screen.
Exiting Applications
In any application, Taprepeatedly
Feel Home returns and application exits.
・
Feel Home also returns when Tappingon Navigation
Bar, but application does not exit. In this case, activate
Quick Launcher, open application from History, then exit it.
See "Activating Recently Used Applications (History)" for
details.
・May be unavailable for some applications.
・
Open captured screenshots from(Album), etc.
・Alternatively, use Clip Now and slide your finger along the
top edge of Display to capture a screenshot. See "Capturing
Screenshots (Clip Now)" for details.
Where to Obtain Applications &
Updates
Use Google Play™ to obtain new applications or update
installed ones. See "Google Play" for details.
23
Activating Applications Quickly
(Quick Launcher)
Activate recently used applications and favorite applications
quickly. In addition, activate mini-applications and miniwidgets to use multiple applications at the same time.
Quick Launcher
Use the following options to activate applications from Quick
Launcher.
OptionDescription
HistoryActivate recently used application.
FavoritesActivate application saved in Favorites.
Mini apps
Activate mini-application or mini-widget
while using applications.
Activating Recently Used Applications
(History)
Basic Operations
Quick Launcher (History) opens.
・"History" appears green when selected; if not, Tap
History .
Tap application
Application activates.
・Flick left/right for hidden applications.
History Operations
Deleting All Application History Items
In Quick Launcher (History), Clear all
Deleting Application History Items Individually
In Quick Launcher (History), Touch & Hold application to
In Quick Launcher (Favorites), Touch & Hold application,
function, etc. to deletePeel off
Tap mini-application or mini-widget in Mini apps
Mini-application window or mini-widget window opens.
・Follow onscreen prompts.
Use of Mini-Applications/Mini-Widgets
Mini-Widgets
There is no mini-widget in Mini apps by default. Add from
Mini apps.
Operation of Mini-Applications/Mini-Widgets
Operation of each mini-application/mini-widget is
different. Most operations are described in "MiniApplication/Mini-Widget Operations" below. If description
does not apply, follow onscreen prompts.
Mini-Application/Mini-Widget
Operations
Exiting Mini-Application/Mini-Widget
In mini-application/mini-widget window,
Moving Mini-Application/Mini-Widget Window
25
Mini-Application/Mini-Widget Usage
Note
Drag mini-application/mini-widget window by frame to new
location
Minimizing Mini-Application/Mini-Widget
Window
In mini-application/mini-widget window,
Minimize
・
Alternatively, for some applications, Tap.
・
To restore original size, Tap.
Adding Mini-Applications/Mini-Widgets
In Quick Launcher (Mini apps), +Add mini
application / Add widgetTap mini-application or
mini-widget to add
Deleting Mini-Applications/Mini-Widgets
In Quick Launcher (Mini apps), Touch & Hold mini-
application/mini-widget to deletePeel off
Mini-application/mini-widget may not work properly
depending on application to be used at the same time.
Basic Operations
Adding Mini-Widgets in Mini-Widget Window
In mini-widget window,Add widgetTap
widget to add
・Flick up/down for hidden widgets.
Deleting Mini-Widget from Mini-Widget Window
In mini-widget window,Remove widgetTap
widget to delete ()DELETE
Setting Mini-Widget Background Color
In mini-widget window,Background color
Black / White / Translucence
Using Mini-Application/Mini-Widget Data and
Information with Other Application
Touch & Hold mini-application/mini-widget window
Drag data or information to other application
Showing Data Selection Screen from MiniApplication Window (During Video Playback)
In mini-application window (during video playback),
AQUOS CRYSTAL 2
26
Handset Phone Number
Checking Your Phone Number
In app sheet,(Settings)Profile
Profile window opens.
・Handset number appears in Own phone number field.
Profile Operations
Editing Profile
Using Manner Mode
Mute ringtones and other handset sounds to avoid disturbing
others around you.
Activating Manner Mode
・Camera shutter sound, video recording tones, music, video/
game sounds, etc. still play even in Manner mode.
In Welcome sheet (lock screen) or Feel Home, Long Press
Volume Down Key
Manner mode activates.
Manner Mode Operations
Canceling Manner Mode
In Welcome sheet (lock screen) or Feel Home, Long Press
Volume Down Key
In Profile window,Edit information
YES
・
To show/add entry fields, Tap, and to delete,.
Sending Profile
In Profile window,SendTap send method
YES
Application activates.
Setting Items when Sending Data
In Profile window,SendSend profile info
settingTap items to send ()Save
YES
Deleting Saved Information
In Profile window,DeleteYES
・Preset information will not be deleted.
Activating Manner Mode by Selecting Option
Drag Status Bar down for Notifications Window
(Manner mode)Standard manner / Silent manner
27
Using Airplane Mode
Leaving power on, suspend signal-transmitting functions.
Activating Airplane Mode
(Long Press)
Airplane mode
Airplane mode activates.
Text Entry
Keyboards
Use onscreen keyboards for text entry. In 12-key Keyboard,
multiple characters are assigned to each key. In QWERTY
Keyboard, a single letter is assigned to each key.
・
Tap Text entry field for keyboard. To hide it, Tap.
・Text entry descriptions are for S-Shoin (default input
method).
Switching Keyboards
In a text entry window,Input UI
Basic Operations
Canceling Airplane Mode
(Long Press)Airplane mode
Airplane Mode Caution
Activating Airplane mode disables Wi-Fi and Bluetooth®,
interrupting corresponding transmissions.
Wi-Fi/Bluetooth® connections can be used even in
Airplane mode by enabling Wi-Fi/Bluetooth® after
activating Airplane mode; make sure that such connection/
transmission is allowed in your current location before use.
QWERTY keyboard or 12 keyboard
Keyboard is switched.
AQUOS CRYSTAL 2
28
12-Key Keyboard Layout
Enter characters.
Undo conversion; reverse-toggle character options
before confirming entry.
Backspace cursor.
Move keyboard in the arrow direction.
Current entry mode
Delete characters.
Advance cursor; add space at text end.
Show text entry options. (During text entry, convert
hiragana.)
Insert line break; confirm current characters.
Enter pictograms, symbols, or emoticons; switch
conversion options.
Toggle entry modes.
Enter space; toggle case; add ゛ or ゜ for hiragana.
QWERTY Keyboard Layout
Enter characters.
Toggle case.
Toggle entry modes.
Enter pictograms, symbols, or emoticons; switch
conversion options.
Undo conversion.
Open text entry options.
Current entry mode
Delete characters.
Insert line break; confirm current characters.
Advance cursor; add space at text end.
Backspace cursor.
Enter space. (During text entry, convert hiragana.)
Switching Entry Modes
In a text entry window,
Keyboard interface changes accordingly. Current entry
mode indicator, such as(Half Alphabet) or(Hiragana/
Kanji), appears.
・
Tapto toggle Half Numeric, Hiragana/Kanji, and Half
Alphabet modes. Flick right to toggle these in reverse order.
Using Other Entry Modes
In a text entry window, FlickupTap entry
mode
Keyboard interface changes accordingly.
29
Entering Letters
In 12-key Keyboard, to enter Phone:
・Entry in Half Alphabet is described.
In a text entry window,(p changes to P)
(twice: h)(three times: o)
(twice: n)(twice: e)
Phone is entered.
・
To toggle case, type a letter and Tap. Tap as required
to toggle case.
・Alternatively, for character entry, Touch & Hold key for
guide instead of Tapping key repeatedly. See "Flick Input"
for details.
Google Account
Use a Google Account and get more convenience with Google
services. A Google Account is required to use some services or
fully use some applications.
Google Account Cautions
Google Account Email Address & Password
Do not forget your Google Account email address and
password.
Google Account Operations & User Interface
Operations and user interface are subject to change due to
automatic application updates or other reasons.
Creating a Google Account
In app sheet,(Settings)Accounts
Basic Operations
Flick Input
In 12-key Keyboard, Flick key for target character (instead of
Tapping key repeatedly).
・Touch & Hold key for guide; Flick toward target character
to enter.
Target
Character
p
q
r
s
7
・To enable/disable key preview and Flick input guide, in a
If an application requires a Google Account, Add your account
appears. Sign in with an existing Google Account to use the
application.
Download a variety of applications (free/paid) from Google
Play. Change the setting of downloaded applications to enable
manual or automatic updates. Sign in to a Google Account
beforehand.
Google Play Cautions
Basic Operations
Application Installation Disclaimer
Many different kinds of applications can be installed
on handset from Google Play (provided by Google Inc.).
SoftBank Corp. is not responsible in any way for userinstalled applications (quality, reliability, legality, fitness
for a purpose, credibility, accuracy, etc.) or resulting
malfunctions (viruses, etc.).
Google Play Operations & User Interface
Operations and user interface are subject to change due to
automatic application updates or other reasons.
Four-digit code you have set in
Center Access
Code
Operation
Password
Code Cautions
Do not forget Center Access Code; write it down if
necessary. If you forget the code, contact us for recovery.
For details, contact SoftBank Customer Support, General
Information.
Be careful not to reveal security codes to others. If
misused by others, SoftBank Corp. is not liable for any
resulting damages.
subscription contract; necessary to
change subscription details, use optional
services from landlines, etc.
A user-defined code necessary to use
settings and applications related to
security, personal information, etc.; unset
by default.
Basic Operations
Tap applicationUNINSTALLOK
Application uninstalls.
Getting Help with Google Play
In Google Play,Help & Feedback
Google Play Help window opens.
Follow onscreen prompts
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A description for each item appears.
34
Setting Operation Password
In app sheet,(Settings)Other settingsLock
& Security
Operation password settingOK
Resetting Operation Password
If prompted for Operation Password, Tap PASSWORD
RESET then Tap OK . Follow onscreen prompts.
・My SoftBank authentication is required to reset
Operation Password. Set My SoftBank authentication
from(My SoftBankプラス).
Password Setting window opens.
Enter Operation PasswordOK
Re-enter Operation PasswordOKOK
Operation Password is set.
Operation Password Usage Notes
Changing Operation Password
Refer to the steps for setting Operation Password.
(Current Operation Password is required to proceed.)
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USIM PIN
USIM PIN and USIM Card Lock
When USIM card lock is enabled, PIN (a code for USIM Card)
is required for handset use each time handset is powered on;
helps prevent unauthorized use by others.
・Enable USIM card lock by enabling PIN.
・PIN is 9999 by default.
PIN Entry Cautions
PIN entry is required when changing PIN, when powering
handset on with USIM card lock enabled, etc.
・Entering incorrect PIN three consecutive times activates
PIN Lock. To cancel, Personal Unblocking Key (PUK) is
required; contact SoftBank Customer Support, General
Information.
・Entering incorrect PUK ten consecutive times activates
PUK Lock, disabling handset. For recovery, USIM Card
must be reissued at a SoftBank Shop (fees apply).
Enabling USIM PIN
When PIN (a code for USIM Card) is enabled, PIN entry is
required for handset use each time handset is powered on
with USIM Card installed.
In app sheet,(Settings)Other settingsLock
& Security
Lock & Security menu opens.
Set up USIM card lockLock USIM cardEnter PIN
OK ()
Basic Operations
PIN is enabled (USIM card lock is enabled).
Disabling USIM Card Lock
In Lock & Security menu, Set up USIM card lock
Lock USIM cardEnter PINOK ()
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Operation at Power On
When USIM card lock is enabled, PIN entry window appears
each time handset is powered on. To use handset:
Tap PIN entry field
Enter PINOK
Turning Off Display (Screen Lock)
Screen Lock
After a period of inactivity, Display turns off to save battery
power (Screen lock active).
Screen lock prevents accidental Touchscreen operation.
・
To activate Screen lock manually, Presswhen Display is
turned on.
・Set handset to activate Screen lock when handset is placed
flat as needed. See "On/Off with Motion Settings" for
details.
If Screen Lock Activates while Playing
Music
Music continues to play. For operation, Pressto
open Welcome sheet (lock screen) and use operation panel
(operations may vary depending on application).
Handset is usable.
Changing USIM PIN
Enable USIM card lock first. See "Enabling USIM PIN" for
details.
In app sheet,(Settings)Other settingsLock
& Security
Set up USIM card lockChange USIM PINEnter
current PINOKEnter new PINOKRe-
enter new PINOK
PIN is changed.
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Unlocking Screen
When Display is turned off (Screen lock active),
Welcome sheet (lock screen) opens.
・Welcome sheet (lock screen) may not open depending on
handset settings; use handset normally.
In Welcome sheet (lock screen), Dragup
Screen is unlocked.
・The appearance of icon may differ depending on handset
settings.
・If confirmation appears, follow onscreen prompts.
・For enhanced security, set handset to require pattern
drawing or password/Lock No. passcode entry for unlocking
screen as needed. See "Lock & Security Settings" for details.
Updating Software
Software Updates
At specified time, handset automatically checks for/downloads
firmware updates as required.
・Software Update cannot be performed if application or
function is in use.
・Alternatively, update firmware manually.
Software Update Cautions
Applications
Applications may be updated or newly added, or names,
icons, operations and user interfaces of applications may
be changed.
During Update
Handset cannot be used until Software Update completes;
it may take some time to complete.
Data Backup
Saved data may be lost depending on condition of handset
(malfunctioning, damaged, water seepage, etc.). It is
recommended that you back up important data before
updating software. SoftBank Corp. is not responsible for
damages from loss of data.
Basic Operations
Other Methods for Turning On Display
Set Display to turn on when handset is gripped (Grip
Magic) or when Display is Flicked (Sweep ON). See
"Operating by Gripping Handset (Grip Magic)" and "On/Off
with Motion Settings" for details.
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Updating Software Manually
Operate handset where signal reception is good and without
changing location. Also operate with adequate battery charge.
Signal becoming weak or Battery becoming low during an
update may cause an update failure.
・Remove Micro USB Cable (optional accessory) from handset
beforehand; otherwise, Software Update may not complete
properly.
・An update failure may disable handset.
In app sheet,(Settings)About phone
Software update
Operating by Gripping Handset
(Grip Magic)
Set actions that occur when handset is picked up or set down.
Grip Magic
Use Grip Magic to perform preset actions when grasping Grip
Sensor Areas or when setting down handset and releasing Grip
Sensor Areas.
The following actions are set by default.
ItemAction
Turn screen
on by holding
Deterrence
rotate screen
・Change Grip Magic actions as needed. See "Changing Grip
Magic Settings" for details.
Display turns on when handset is picked
up (Grip Sensor Areas grasped) with
Screen lock active.
Screen does not change from vertical to
horizontal orientation automatically while
handset is held.
Software update menu opens.
Software updateYESFollow onscreen prompts
Software Update starts.
Software Update Operations
Enabling/Disabling Automatic Updates
In Software update menu, Automatic Update Settings
NOT AUTOMATICALLY UPDATE or AUTOMATICALLY
UPDATEOK
Changing Automatic Update Start Time
In Software update menu, Update Schedule Settings
Select timeOKOK
Grip Magic Cautions
Grasping Grip Sensor
Grip Sensor responds to touch on both the right and left
of handset. As Grip Sensor does not respond when touched
on only one side, be sure to touch Grip Sensor on both
sides.
Releasing Grip Sensor
Release Grip Sensor on both sides. If one side remains
contacted, Grip Sensor will continue to react.
General Use
Grip Magic may not function properly in the following
cases.
・Operation with gloves worn
・Operation while a metal object is in contact with Grip
Sensor
・Operation when handset is wet
・Attaching or detaching a cover while Grip Magic is
enabled
(Disable Grip Magic, then enable it again.)
Changing Grip Magic Settings
39
Setting Whether to Turn On Display when
Handset Picked Up
In app sheet,(Settings)
Useful
Useful window opens.
In Grip magic window, Turn screen on by holding
・
Tap Turn screen on by holding to toggle on ()/off
().
・If handset is picked up immediately after (about two
seconds) Pressingto turn Display off, Display may
not turn on when handset is picked up.
・If Proximity/Light Sensor is covered by a hand or
other object, Display may not turn on even when Grip
Sensor Areas are touched, or operation may not be
possible. Also, Display may turn off regardless of handset
settings.
Setting Whether to Minimize Volume and Use
Vibrator when Handset Picked Up for Incoming
Call
In Grip magic window, Volume down for incoming calls
・
Tap Volume down for incoming calls to toggle on
()/off ().
Setting Whether to Prevent Vertical to
Horizontal Screen Change while Handset Held
Basic Operations
Grip magic
Grip magic window opens.
Set each item
Setting is complete.
Grip Magic Operations
Enabling/Disabling Grip Magic
In Grip magic window, Deterrence rotate screen
・
Tap Deterrence rotate screen to toggle on ()/off
().
・The feature may not follow settings with certain
applications.
Setting Whether Handset Vibrates for New
Notification Indicator when Handset Picked Up
with Display Off
In Grip magic window, Notify by vibrating(
)
・
Tapto toggle on (),to toggle off
().
Setting Number of Times that Handset Vibrates
for New Notification
Welcome sheet (lock screen) appears at power on or when
is Pressed while Display is turned off (Screen lock
active).
Welcome Sheet (Lock Screen) Layout
Wallpaper
Notifications of missed calls and new messages or from
applications, etc. appear here.
Tap to show owner information.
Drag up for applications, settings, etc.
Drag up to unlock screen.
Date and time, weather, messages from emopa, etc.
appear here (Info area).
Drag up to activate SH Camera.
1 Flick left/right to toggle view.
2 Set owner information beforehand. See "Lock & Security
Settings" for details.
1
2
1
Activating Applications
In Welcome sheet (lock screen), Dragup
Application window opens.
Tap application
Application activates.
・Change assigned applications as needed. See "Customizing
Welcome Sheet (Lock Screen)" for details.
Viewing Tutorial on Welcome Sheet
(Lock Screen)
In application window,(Let's Try!)Follow
onscreen prompts
43
Notifications (Missed Calls, New
Messages, Etc.)
Notification appears in Welcome sheet (lock screen) for missed
calls, new messages and information from applications.
Tap notification twice
Corresponding window opens.
・Follow onscreen prompts.
Notification Count & Grouping
Home Screen (Feel Home) Basics
Most operations start from Home Screen. Feel Home appears
as Home Screen by default.
In the User Guide, most operation descriptions are for Feel
Home.
Toggling Sheets & Pages
Feel Home consists of two sheets; activate applications in app
sheet, and access widgets or save shortcuts to frequentlyused applications in desktop sheet.
Flick left/right to toggle sheets.
Handset Interface
Notifications may be grouped depending on the number of
unread notifications. To show all notifications, Tap the
bottom notification twice.
App sheet consists of multiple pages.
Flick up/down to toggle pages.
・Adding shortcuts to desktop sheet may add pages to it.
Flick up/down to toggle pages.
App Sheet Layout
Activate applications.
Tap to toggle pages; large dot indicates current page
position.
Dock (activate applications)
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Desktop Sheet Layout
Use widgets.
Activate applications from shortcuts.
Tap to toggle pages; large dot indicates current page
position.
Dock (activate applications)
1 Available when application shortcuts and widgets are
added. See "Adding Shortcuts" and "Adding Widgets" for
details.
1
Icons at Display Top (Status Bar)
Indicators (new message notification, handset status, etc.)
appear on Status Bar (at the top of Display).
Status Bar Layout
Notifications, warnings, etc. appear here. (Notification
Indicators)
Handset status and other information appear here.
(Status Indicators)
45
Main Notification Indicators
Notification Indicators appear on the left.
・Notification Indicators do not appear in Welcome sheet (lock
screen).
IndicatorDescription
Guide Available
Bright Keep On
Urgent News
Call Arriving/in Progress
Call on Hold
Missed Call
New Answer Phone Message
New Voicemail
New SMS/S! Mail
New Email
New Gmail
Unchecked Alarm
Calendar Event
One Seg Viewing in Progress
One Seg Recording in Progress
Application Update Available
Application Installation Complete
Data Downloading
Bluetooth® File Reception Request
SD Card Unmounted
Readying SD Card
Connected via USB
Screenshot Captured
Screenshot Failed
Screenshot Captured (Clip Now)
Screenshot Failed (Clip Now)
More Notifications
Mobile Light On
1
Main Status Indicators
Status Indicators appear on the right.
IndicatorDescription
Battery Strength
Charging
Signal Strength
No Signal (4G LTE/4G/3G)
4G LTE/4G Data in Use
3G Data in Use
Airplane Mode
Wi-Fi Connected
Bluetooth® On
Bluetooth® Connected
Manner (Standard) Mode
Manner (Silent) Mode
Getting Location Information
Answer Phone Set
Answer Phone Set (Message Recorded)
Alarm Set
NFC/Osaifu-Keitai® Lock Set
NFC/Osaifu-Keitai® Lock Set (USIM Card
2
only)
Hiragana/Kanji Mode
Half Alphabet Mode
Half Numeric Mode
Full Alphabet Mode
Full Numeric Mode
Character Code Mode
1 Corresponding indicator appears when handset is connected
to FDD-LTE (SoftBank 4G LTE) or AXGP (SoftBank 4G).
Between these Networks, handset connects to SoftBank 4G
whenever possible.
2 Appears when a USIM Card with NFC locked on another
mobile phone is then installed in handset.
1
Handset Interface
1 Drag Status Bar down and launch Guide from Notifications
Window.
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Checking Handset Status &
Notifications (Notifications
Window)
Open notifications, check handset status or change various
settings.
Opening Notifications Window
Drag Status Bar down
Notifications Window opens.
Notifications Window Layout
Setting keys
Drag down to show second and subsequent lines of
Setting keys.
Notifications and active functions
Use corresponding functions.
Open Settings.
Delete all notifications and close Notifications Window.
Notifications Window Operations
・
To close Notifications Window, Tap.
Selecting and Deleting Notifications
In Notifications Window, Flick notification left/right
・Some notifications may not be deleted.
Blocking Notifications from Specific
Applications
In Notifications Window, Touch & Hold notification
Block ()
・
Tap Block to toggle on ()/off ().
・May be unavailable depending on application.
Showing Notifications from Specific
Applications at the Top
In Notifications Window, Touch & Hold notification
Priority ()
・
Tap Priority to toggle on ()/off ().
・
Available when Block is disabled ().
47
Setting Keys
Set Manner mode option.
Toggle Wi-Fi on/off.
Toggle Bluetooth® on/off.
Enable/disable Auto-rotate screen.
Set Display brightness.
Drag down to show second and subsequent lines of
Setting keys.
Toggle Energy saving settings on/off.
Set Bright Keep.
Manage use of location information.
Enable/disable account sync.
Open Wireless output menu.
Enable/disable Reader/Writer, P2P.
Enable/disable Airplane mode.
Turn on/off Mobile Light.
Drag up to hide second and subsequent lines of Setting
keys.
Toggle Grip Magic on/off.
Open window for customizing Setting keys.
Customizing Welcome Sheet (Lock
Screen)
Set Wallpaper for Welcome sheet (lock screen) and change
assigned applications (shortcuts).
Setting Wallpaper
In Welcome sheet (lock screen), Dragup
(Welcome sheet)
Welcome Sheet wallpaper
Handset Interface
Customizing Setting Keys
Rearranging Setting Keys
In Notifications Window, CustomizeDrag icon to
rearrange it
Deleting Setting Keys
In Notifications Window, CustomizeDrag icon to
unused key area (right above Navigation Bar)
Adding Setting Keys
In Notifications Window, CustomizeDrag icon from
unused key area (right above Navigation Bar) to target
location
Welcome sheet wallpaper menu opens.
Tapin Image fieldTap page (e.g., Page 1 )
Tap option (e.g., Contents Manager(wallpaper) )Follow
onscreen prompts
Setting is complete.
・
To remove set Wallpaper, Tap To cancel the setting when
Tapping an option.
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Welcome Sheet (Lock Screen)
Operations
Setting Live Wallpaper to Welcome Sheet (Lock
Screen)
In Welcome sheet wallpaper menu,in Live wallpaper
fieldTap imageSET WALLPAPER
・For some Wallpapers, additional settings are available.
Follow onscreen prompts.
Applying Feel Home Wallpaper Setting to
Welcome Sheet (Lock Screen)
In Welcome sheet wallpaper menu, To reflect the
wallpaper setting
Changing Assigned Applications
(Shortcuts)
Change applications (shortcuts) that appear when Dragging
up.
In Welcome sheet (lock screen), Dragup
(Welcome sheet)
Shortcut
Tap shortcut to change
Tap shortcut type (e.g., Application )
49
Customizing Home Screen (Feel
Home)
Set Wallpaper and theme for Feel Home, rearrange icons,
change layout of icons as well as add folders, shortcuts and
widgets.
Setting Wallpaper
Tap application/function to activate with shortcut
Tap option (e.g., Album(wallpaper) )Follow onscreen
prompts
Setting is complete.
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Setting Theme and View
In Feel Home, Touch & Hold open area
Menu opens.
Home settings
Home Setting Operations
Changing Wallpaper
Wallpaper set in "Setting Wallpaper" appears by default. To
change Wallpaper:
In Home settings window, Tap graphic above From list
Follow onscreen prompts
・To use Wallpaper set in "Setting Wallpaper," Tap graphic
above Wallpaper.
Viewing Tutorial on Feel Home
In Home settings window, View for Let's Try!
Showing/Hiding Google Search Widget in App
Sheet
In Home settings window,/for Display
Google Search
・
Tapto toggle on (),to toggle off
().
Home settings window opens.
Tap theme (Standard, Color pop or Natural)
Tap color, pattern, etc.
Showing/Hiding Dock
In Home settings window,/for Display Dock
・
Tapto toggle on (),to toggle off
().
Showing/Hiding Guide Tab when Switching to
App Sheet/Desktop Sheet
In Home settings window,/for Show guide
tab
・
Tapto toggle on (),to toggle off
().
Setting Home Position
In Home settings window, Apps Sheet / Desktop
Sheet in Home Position Settings
Theme is set.
・
For Standard , Tap Visible / Invisible to show/hide icon
background as needed.
51
Rearranging App Sheet Pages
In app sheet, Touch & Hold open area
Menu opens.
Edit pages
Moving Icons/Widgets
In Feel Home, Touch & Hold icon/widget
Handset Interface
Drag to target location
Release to place icon/widget.
・To a folder: Drag icon to target folder.
Drag page up/down to target location
MOVE
Page is moved.
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Changing Icon Layout
Change layout of icons in app sheet (columns/rows per
screen).
In Feel Home, Touch & Hold open area
Menu opens.
Home settings
Adding Folders
Add folders to collect icons.
・Folders can also be created in desktop sheet and dock.
In Feel Home, Touch & Hold icon to place in folder
Add to new folder
Home settings window opens.
In Layout Setting, Simple / 3x4 / 4x5 / 5x6
Layout is changed.
・If confirmation appears, follow onscreen prompts.
・Select Simple for large icons and text.
Hiding Applications
In app sheet, Touch & Hold open areaApplication view
settingfor application to hide
・
Tapto show application again. Icon appears at end
in app sheet.
Layout Setting Caution
When Layout Setting is set to Simple, desktop sheet is
hidden.
Folder is added, and icon is saved in the folder.
Drag another icon to group into the folder
2 icons are saved in the folder.
・Alternatively, to create a folder, Touch & Hold open area in
Feel Home, then Tap Create Folder .
Folder Operations
Changing Folder Names
In Feel Home, Tap folderTap Name entry field at top
of windowEnter folder nameNext
Placing Icons in Folder
In Feel Home, Touch & Hold iconDrag to folder
Moving Icons Out of Folder
In Feel Home, Tap folderTouch & Hold iconDrag
it out of folder
53
Adding Shortcuts
Add an application shortcut to desktop sheet.
Deleting Folders
In Feel Home, Touch & Hold folderPeel off
・Move icons out of target folder beforehand.
In desktop sheet, Touch & Hold open area
Handset Interface
Menu opens.
Add shortcut
ApplicationTap application
Shortcut is added.
・
appears for shortcut icons.
Shortcut Arrangement Operations
Adding Shortcut from App Sheet to Desktop
Sheet
In app sheet, Touch & Hold iconAdd shortcut
Deleting Shortcuts
In desktop sheet, Touch & Hold shortcut iconPeel off
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Adding Widgets
Add Album, Calendar, etc. as follows.
Touch & Hold open area of desktop sheet
Menu opens.
Add widget
Disabling Touch Operation
Temporarily (Childlock)
Set Childlock to disable touch operation temporarily and
prevent unintended operation. (An incoming call cancels
Childlock automatically.)
Setting Childlock
Favorites(Childlock)
OK
Tap widget
Widget is added.
Removing Widgets
In desktop sheet, Touch & Hold widgetPeel off
Childlock is set.
Canceling Childlock
When Display is turned off,Unlock screen
・To cancel Childlock when Display is turned on, Press
to turn off Display first.
55
Copying Onscreen Text (Copy
Anywhere)
Copy text in webpages, images, etc. on Display.
Using Copy Anywhere
・Show content to copy on Display beforehand.
Favorites(Copy Anywhere)
Copy Anywhere window opens.
Writing Notes on Display (KAKU
Notepad)
Write notes on Display and save them as images. Attach saved
images to email or share them.
Using KAKU Notepad
・Show screen to add notes to beforehand.
Handset Interface
Favorites(KAKU Notepad)
Pencil palette opens.
Trace over area to copyDrag frame to specify scan area
Text is scanned (scan result window).
・If confirmation appears, follow onscreen prompts.
・Move pencil palette by Dragging toward top or bottom of
Display.
・
If pencil palette is minimized, Tap pen or tool withto
return to original size.
Tap pen (, etc.)Trace on Display to create notes
・Pencil palette is half-transparent while creating notes.
After completing notes,
Screen with added notes is saved as an image.
Text is copied.
Copy Anywhere Operations
Editing Scanned Text
In scan result window,Edit textOK
Looking Up Scanned Text in Dictionary
In scan result window,Dictionary
・Open saved image from Photo in Contents Manager, etc.
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Pencil Palette Layout
1
Pens
Undo
Eraser
1
Clip out
Enter text
Save
Share/save
Change background
1
Stamp
1 Tap again while using to change pen color/thickness, cut-
out method, stamp type, etc.
Capturing Screenshots (Clip Now)
Slide finger along the edge of Display to capture a screenshot.
Capture permanent screenshots for saving as image files or
temporary screenshot for temporary use.
Enabling Clip Now
In app sheet,(Settings)Useful
Useful window opens.
Clip Now
Clip Now window opens.
Clip Now ()
Clip Now is enabled.
・
Tap Clip Now to toggle on ()/off ().
57
Capturing Permanent Screenshots
Capture screenshots for saving as files. Webpages opened
from browser (e.g., Chrome) are saved with their URL.
・Some screens may not be captured, or URL may not be saved.
Touch upper left (upper right) corner of Display
Screen shrinks.
Slide finger to the right (left) along the top edge of Display
How to dial directly to make a call and answer a call, as well
as options when a call is arriving/during a call are described.
(Handset does not support Video Call.)
Support for VoLTE and HD Voice
Handset supports VoLTE and HD Voice for high-quality call
sound. See "Using VoLTE" for details.
Call Caution
Handset is equipped with a "Direct Wave Receiver" which
transmits sound by vibrating Display. Do not place a
sticker, shield, etc. on Display; other party's voice may
become hard to hear. See "Call Window Layout/In-Call
Operation" for details.
Placing Calls
CALL
Handset dials the number.
・Call begins when other party answers.
・For in-call operations and cautions, see "Call Window
Layout/In-Call Operation."
To end call, Drag End call down
In Feel Home,(Phone)Dial
Dialpad window opens.
・
When missed call window appears, Tap. If Feel Home
returns, performagain.
Use onscreen dialpad to enter number
Call ends.
・
If "Screen locked" is not shown on Display, Tap End call .
・After calls to/from numbers not saved in Address Book, a
window to add an unsaved number to Address Book appears.
Follow onscreen prompts.
Troubleshooting
Q. Call does not connect
A. Did you dial all digits for the number? Dial all digits
for numbers starting with a "0" area code, etc.
A. Is the signal weak? Change locations and call again.
・Include area code for landline numbers.
・
To correct number, Tapto delete digit(s), then enter
correct number.
61
Answering Calls
When a call arrives, Incoming call window opens.
As call is arriving, Drag Answer down
Call connects.
・
When screen is unlocked, Tap Answer .
・For in-call operations and cautions, see "Call Window
Layout/In-Call Operation."
To end call, Drag End call down
Arriving Call/Answer Phone Operations
Placing Call on Hold
As call is arriving, Drag Answer Holding down
・
When screen is unlocked, Tap Hold .
・Caller incurs call charges while on hold.
・
To answer call, Tap Answer .
・
To end call, Tap End call .
Answering with Answer Phone
As call is arriving, DragdownAbsence Memo
・
When screen is unlocked, Tap Incoming call
Absence Memo .
Stopping Ringtone, Vibration and Notification
Lamp Illumination
As call is arriving, Press Volume Down Key
・
When screen is unlocked, Tap Incoming call
Silent .
Phone
Call ends.
・
If "Screen locked" is not shown on Display, Tap End call .
・After calls to/from numbers not saved in Address Book, a
window to add an unsaved number to Address Book appears.
Follow onscreen prompts.
Missed Calls
For unanswered calls, notification appears in Welcome
sheet (lock screen).
Playing Back Answer Phone Messages
In Welcome sheet (lock screen), Tap notification twice
Tap message
・When screen is unlocked, Drag Status Bar down for
Notifications Window, then Tap notificationTap
message.
・Once playback ends, Display returns to message list.
・
To stop playback, Tap Stop .
Rejecting Arriving Calls
As call is arriving, DragdownReject
・
When screen is unlocked, Tap Incoming call
Reject .
Forwarding Arriving Calls
As call is arriving, DragdownForwarding
・
When screen is unlocked, Tap Incoming call
Forwarding .
・Set a phone number to forward calls to beforehand. See
"Call Forwarding" for details.
・Tap notification twice to open Call History. Check missed
call records and call back as needed.
・
When screen is unlocked,appears on Status Bar. Drag
Status Bar down for Notifications Window, then Tap
notification.
Showing Caller's Name and Photo for Incoming
Calls
As call is arriving, DragdownDisplay
Addressbook Info
・
When screen is unlocked, Tap Incoming call
Display Addressbook Info .
・Available when "Simple secrecy for incoming calls" is
enabled. See "Call Settings" for details.
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Call Window Layout/In-Call Operation
Other party name/number
Other party photo
Call time
Mute own voice.
Adjust volume/quality.
Record call.
End call.
HD Voice call in progress
Show dialpad.
Open menu.
Use Speakerphone.
1
In-Call/Voice Memo Operations
Adjusting Call Volume
During call, Volume Up/Down Key
Enabling/Disabling Noise Suppression
During call, Volume(to enable)/(to
disable) in Noise suppression
・Enable Noise suppression for clearer other-party voice.
Enabling/Disabling Slow Talk
During call, Volume(to enable)/(to
disable) in Slow talk
・Enable Slow talk for slower other-party voice.
Recording Call (Voice Memo)
During call, Voice Memo
・
To end recording, Tap Stop .
Playing Back Voice Memos
1 Also appears as call is arriving or on hold, and also in Call
History.
After a period of inactivity during a call, misoperationpreventing lock screen appears and touch operation is
disabled.
Drag down to unlock misoperation-preventing lock.
Drag down to end call.
Receiver Area (Direct Wave Receiver)
Receiver area (Direct Wave Receiver) is located at the top
of Display.
During a call, adjust the position of handset up, down, left,
or right for better hearing.
・Hold handset so that Receiver area covers your ear as
much as possible and blocks out surrounding noise for
clearer sound.
・How well sound can be heard differs with each individual
and depends on the surrounding environment.
・When earphones are connected to handset, Direct Wave
Receiver is disabled; sound is heard from the earphones.
In app sheet,(Settings)CallAnswer
phoneVoice Memo ListTap Voice Memo
・
To stop playback, Tap Stop .
Placing Call on Hold
During call, MenuHold
・
To resume call, Tap Unhold .
Connecting/Disconnecting Bluetooth® Device
(Headset, Etc.) for Handsfree Conversation
During call, MenuBluetooth ON / Bluetooth OFF
・Available when handset is paired with a Bluetooth
device with handsfree functionality (e.g., headset).
®
Opening Address Book
During call, MenuAddress Book
Opening Call History
During call, MenuQuote to Call log
Opening Profile
During call, MenuQuote from profile
Placing Current Call on Hold & Calling Another
Number
During call, MenuAdd Call
63
Troubleshooting
Q. Difficulty with call
A. It may be difficult to make a call in a location with
noise.
A. Check the call volume when using Speakerphone. It may
be difficult to make a call with a raised call volume.
Q. The other party cannot hear me
A. Are you covering Mic/Recorder Mic on the bottom
surface of handset with your finger, etc.? Make sure
not to cover Mic/Recorder Mic.
Q. Sound experiences popping during a call
A. Are you moving location during a call? Popping may
occur when switching areas for a better signal. This is
not a malfunction.
Using VoLTE
VoLTE (Voice over LTE) is a system enabling voice calls over
LTE networks. Compared to voice calls over conventional 3G
connections, high-sound quality calls and reduced time until
ring tones sound are possible (requires separate subscription).
・Available when the counterpart model is a VoLTE-compatible
model from SoftBank. In addition, it is necessary for
both handset and the counterpart model to be within the
SoftBank 4G LTE (FDD LTE) service area, with "VoLTE voice
call" and "Use 4G" enabled.
・VoLTE is unavailable during international roaming.
・
During calls over VoLTE,appears on Display.
HD Voice
Phone
HD Voice supports a wide range of audio tones for clearer,
more natural-quality voice calls.
・Available when the counterpart model is an HD Voice-
compatible model from SoftBank.
・HD Voice is compatible with VoLTE and 3G network.
Use HD Voice with VoLTE for voice calls of even higher
quality.
Disabling VoLTE
In app sheet,(Settings)Other settings
Network settingsVoLTE voice call ()
・
Tap VoLTE voice call to toggle on ()/off ().
VoLTE Caution
VoLTE uses 4G network service, and is unavailable when
4G network service is disabled on handset. If VoLTE is
unavailable, follow the steps below to check whether 4G
network service is enabled ().
In app sheet,(Settings)Other settings
Network settingsCellular networksUse 4G
・
If disabled (), Tap Use 4G to enable it ().
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Emergency Location Report
Making emergency calls (110, 119 or 118) automatically
reports handset location to corresponding agency (police,
etc.). This system is referred to as Emergency Location
Report, and notifies location based on positioning from base
stations.
・Location Report does not incur registration/transmission
Tap Simple secrecy for incoming calls to toggle on
()/off ().
・When "Simple secrecy for incoming calls" is enabled,
function is available if Grip Magic is enabled.
Setting what Action Occurs when Handset is
Set Down during Call
In Call Settings, Operation when putting down
Hold / Mute / Speakerphone / OFF
・If confirmation appears, follow onscreen prompts.
・When Hold, Mute or Speakerphone is set, function is
available if Grip Magic is enabled.
Setting is complete.
Call Setting Operations
Setting Volume Up Key Function for Incoming
Calls
In Call Settings, Any-key answerAnswer / Quick
silent
Setting Whether Turning Over Handset Stops
Ringtone/Vibration for Arriving Call
In Call Settings, Quick silent
・
Tap Quick silent to toggle on ()/off ().
Setting Whether Window Appears after Call for
Adding Unsaved Number
In Call Settings, Adding new contacts to the address
book
・
Tap Adding new contacts to the address book to
toggle on ()/off ().
Setting Screen Background, Etc. Shown during
Calls
In Call Settings, Calling display settingsFollow
onscreen prompts
Editing SMS Message to Send to Caller when
Unable to Answer
In Call Settings, Quick responsesTap message to
editEnter messageOK
Setting/Canceling Answer Phone
In Call Settings, Answer phoneAnswer phone
Mannermode / ON / OFF
Setting Answering Message for Answer Phone
In Call Settings, Answer phoneAnswering message
settingTap message option
Setting Answering Time for Answer Phone
Setting Whether Handset Answers Call when
Earphones Connected
In Call Settings, Auto answerAuto answer
・
Tap Auto answer to toggle on ()/off ().
In Call Settings, Answer phoneAnswer time
settingSelect timeSET
Enablingto End Call
In Call Settings, Power key ends call
・
Tap Power key ends call to toggle on ()/off ().
Setting Call Method for Internet Calls when
Connected by Wi-Fi
In Call Settings, Internet callTap itemFollow
onscreen prompts
71
Address Book
Save contacts with phone numbers and email addresses to
Address Book.
In addition, save birthdays, nicknames and other information,
and set ringtones for incoming calls/messages for each
contact as needed.
Address Book Caution
Contacts may be altered/lost if handset is left uncharged
or due to accidents, malfunctions, repairs, handset
upgrade/replacement, mishandling, etc. Back up important
contacts and other data regularly. SoftBank Corp. is not
liable for any damages resulting from loss/alteration of
contacts.
To skip setup, Tap Set Later . Complete setup later as
needed from Wi-Fi Connection in "Send/Receive Settings."
Cautions for Sending/Receiving S! Mail
Using Wi-Fi
International S! Mail Transmission Fees
Transmission fees apply when sending international S! Mail
messages even if Wi-Fi is in use.
S! Mail Reception while Display is Turned Off
(Screen Lock Active)
To receive S! Mail messages using Wi-Fi even when Display
is turned off (Screen lock active), disable Wi-Fi sleep
policy ( Never ) in Wi-Fi settings.
Sending S! Mail/SMS
Sending S! Mail/SMS
The following explains how to send S! Mail/SMS to a recipient
saved in Address Book.
In Feel Home,(Mail)
Thread list opens.
79
Phonebook
Contact list (Address Book) appears.
Tap tabTap recipientOK
Messaging & Internet
Message composition window opens.
Recipient selection window opens.
・To enter phone number/email address directly, Tap Recipient
field.
A recipient is specified, and message composition window
returns.
・Specify multiple recipients as needed.
・
In message composition window, Tapin Recipient
field to check recipient's phone number/email address.
Tap Subject fieldEnter subjectTap Text entry field
Enter text
・
Tapto attach a file.
・If a subject is entered or a file is attached, the message is
sent as S! Mail.
Send
S! Mail/SMS is sent.
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Sending S! Mail/SMS
S! Mail and SMS Switching
S! Mail and SMS may automatically switch at sending,
depending on whether a subject is entered, text length,
whether a file is attached, etc.
・When creating a message, check which it will be sent as
at top of Display.
・Disable automatic switching between S! Mail and SMS
as needed (thereafter, specify either when creating a
message). See "Common Settings" for details.
In Case of S! Mail/SMS Send Failure
Using Drafts
In thread list, Tap draftEdit/send
Failed S! Mail/SMS messages are saved as drafts.
Operations when Creating S! Mail/SMS
Specifying Recipients from Outgoing/Incoming
History
In recipient selection window, Outgoing History /
Incoming HistoryTap recipient(s)OK
Specifying Multiple Recipients from Mail Group
In recipient selection window, Mail GroupTap mail
groupOK
・Set a mail group beforehand. See "Mail Group Settings"
for details.
Changing Recipient Type (To/Cc/Bcc)
In message composition window, after specifying recipient
(s),in Recipient fieldChange to To /
Change to Cc / Change to Bcc
Deleting Recipients
In message composition window, after specifying recipient
(s),in Recipient fieldDelete recipient
Saving Current Message as Draft
In message composition window, after specifying recipient
(s),
・
Drafts are indicated byin thread list.
81
Opening & Replying to S! Mail/SMS
Handset receives S! Mail/SMS messages automatically by
default. Optionally, retrieve messages manually, and also
retrieve all messages saved on the server.
Opening New S! Mail/SMS
When message arrives, new message notification appears in
Welcome sheet (lock screen).
・When Display is turned off, Notification Lamp flashes.
・In screens other than Welcome sheet (lock screen), new
message notification appears around Status Bar. It
disappears after a while, then Notification Indicator ()
appears on Status Bar.
About Checking S! Mail/SMS
Mail Widgets
Add Mail widgets (easy mode and detail mode) to desktop
sheet to check information of new/unread messages. See
"Adding Widgets" for details.
Spam Mail
Set spam filtering to save messages from senders not in
Address Book to Spam mail. New message notification does
not appear for those messages. See "Opening S! Mail/SMS"
for how to check messages saved in Spam mail.
Opening New Messages from Screens
other than Welcome Sheet (Lock Screen)
Messaging & Internet
Drag Status Bar down for Notifications WindowTap
new message notificationTap message
・Alternatively, when new message notification appears
around Status Bar, Tap the new message notification.
In Welcome sheet (lock screen), Tap new message notification
twice
Thread details open.
・For two or more new messages, thread list opens. Tap
thread to open.
Tap message
S! Mail/SMS message window opens.
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Opening S! Mail/SMS
In Feel Home,(Mail)
Saving Attachments
In S! Mail/SMS message window,Tapfor
attachment to save ()Save
Deleting Threads
In thread list, Touch & Hold thread to delete
Delete
・To select multiple threads, Touch & Hold one, then Tap
other threads.
Thread list opens.
Tap thread
Thread details open.
・
Tap a thread indicated byto open thread details
including draft/unsent messages.
Tap message
Deleting Messages
In thread details, Touch & Hold message to delete
Delete
・To select multiple messages, Touch & Hold one, then Tap
other messages.
Reporting Spam
In thread details, Touch & Hold message to report as
・When Display is turned off, Notification Lamp flashes.
・In screens other than Welcome sheet (lock screen),
Notification Indicator () appears on Status Bar.
In Welcome sheet (lock screen), Tap new message notification
twice
Message window opens.
・For two or more new messages, message list opens; Tap
message to open.
Opening New Messages from Screens
other than Welcome Sheet (Lock Screen)
Message is sent.
Message Composition Operations
Adding Cc/Bcc Recipients
In message composition window,in Recipient field
Enter recipient
Attaching Files
In message composition window,Attach file
Select applicationSelect file
Drag Status Bar down for Notifications WindowTap
new message notification
Opening Gmail
In app sheet,(Google)(Gmail)
Message list opens.
85
Syncing Accounts Manually
In message list, Drag down
・Sync sent and received messages manually at any time
regardless of the automatic sync settings.
Tap message
Message window opens.
Operations when Opening Messages
Replying to Messages
In message window,for message to reply to
Create message
・
To reply to all, Tapfor message to reply toReply
all .
Forwarding Messages
Messaging & Internet
In message window,for message to forward
ForwardCreate message
Resetting Messages as Unread
In message window,
・In message list, Tap icon for message to reset as unread
(appears), then Tap.
Deleting Messages
In message window,
・
In message list, Tap icon for message to delete (
appears), then Tap.
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Using Email
Send/receive email using(Email), an email-only
application.
Setting an Account
Set up an email account to use email.
When activating(Email) for the first time, account setup
menu appears; complete setup.
・Information such as username (ID), password, and server
name is required.
In app sheet,(Email)
Creating/Sending Email
In app sheet,(Email)
Message list opens.
Account setup menu appears at first activation.
Follow onscreen prompts to set up account
Account setup is complete.
Message composition window opens.
Enter recipient, subject and text
Message is sent.
Message Composition Operations
Adding Cc/Bcc Recipients
In message composition window,in Recipient field
Enter recipient
Attaching Files
In message composition window,Attach file
Select applicationSelect file
Saving Current Message as Draft
In message composition window,Save draft
Discarding Current Message
While creating message,DiscardDISCARD
Opening New Email
When message arrives, new message notification appears in
Welcome sheet (lock screen).
・When Display is turned off, Notification Lamp flashes.
・In screens other than Welcome sheet (lock screen),
Notification Indicator () appears on Status Bar.
87
Opening Email
In app sheet,(Email)
Message list opens.
In Welcome sheet (lock screen), Tap new message notification
twice
Message window opens.
・For two or more new messages, message list opens; Tap
message to open.
Opening New Messages from Screens
other than Welcome Sheet (Lock Screen)
Drag Status Bar down for Notifications WindowTap
new message notification
Tap message
Message window opens.
Operations when Opening Messages
Replying to Messages
In message window,Create message
・
To reply to all, TapReply all .
Forwarding Messages
In message window,ForwardCreate message
Messaging & Internet
Resetting Messages as Unread
In message window,
・In message list, Tap icon for message to reset as unread
(appears), then Tap.
Deleting Messages
In message window,OK
・
In message list, Tap icon for message to delete (
appears), then TapOK .
Syncing Accounts Manually
In message list, Drag down
・Sync sent and received messages manually at any time
regardless of the automatic sync settings.
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Using the Internet (Chrome)
Enter search terms or URLs for easy Internet access.
SSL & TLS
Secure Sockets Layer (SSL) and Transport Layer Security
(TLS) are encryption protocols that secure Internet
transmissions of important/sensitive information such
as credit card numbers and corporate secrets, providing
protection against online threats (eavesdropping,
falsification, impersonation, etc.).
SSL/TLS Caution
When opening a secured page, users must decide as their
responsibility whether or not to open the page with use of
SSL/TLS. SoftBank Corp. and the Certification Authorities
Symantec Website Security G.K. and Cybertrust make no
guarantees whatsoever to users regarding security of SSL/
TLS.
Using Chrome
Chrome Operations
Signing in to My SoftBank
Access My SoftBank to check service charges or reward
points, change contract details (subscribed price plan,
optional services, etc.), check handset email address, use
anti-spam settings, etc.
In Chrome,BookmarksMy SoftBank
Follow onscreen prompts
Searching within Current Webpage
In Chrome,Find in pageEnter search text
Search results are highlighted.
Saving (Downloading) Images
In Chrome, Touch & Hold imageSave image
・
appears on Status Bar when image is saved. To
open the image, Tap download complete notification in
Notifications Window.
Layout and functions of main indicators are as follows.
・Depending on Camera settings and shooting mode, other
indicators may appear, or appearance of indicators may
differ.
Toggle External/Internal Camera.
Capture photo.
Record video.
Change shooting mode.
Access Camera settings.
Change Mobile Light setting.
Open last captured photo/video. (Preview thumbnail)
Aim External Camera at subject
・For people, focus automatically locks on detected face.
・Spread or Pinch to zoom in or out on subject.
・Drag up/down to adjust brightness.
Photo Viewfinder Operations
Using Mobile Light
In Viewfinder,ON / Auto / LOW / OFF
Locking Focus on Specific Subject
In Viewfinder, Tap subject for focus lock ()
・
To cancel focus lock, Tap area outside.
・External Camera uses color to track subjects; may not
correctly track faintly colored subjects or ones similar to
background color.
Capturing Self with Internal Camera (on Display
Side)
In Viewfinder,
・
Tapto toggle External/Internal Camera.
・If confirmation appears, follow onscreen prompts.
・When using Internal Camera, 2-second delay is set for
Self-timer.
・Some functions/settings are not available for Internal
Camera.
Shutter sound plays; photo is captured.
Capturing Photos Continuously
In Viewfinder, Touch & Hold
・
Camera continues to capture photos untilis released.
Opening Photo Immediately After Capture
In Viewfinder, Tap preview thumbnail
・For subsequent operations, see "Viewing & Managing
Photos/Videos (Album)."
Troubleshooting
95
Recording Videos
Record H.264/AAC videos.
Camera Usage Note
Mind etiquette when using Camera.
Q. Cannot open Camera/Camera exits suddenly
A. Camera does not open if battery level is low. Charge
handset.
A. Camera exits automatically after a period of inactivity.
Q. Images are dark/grainy
A. Is there a strong light near the subject, or a strong
light source in the screen? Avoid letting a strong light
source (the sun, light, etc.) in the screen. Leaving
handset in a warm place for a long time or where
Camera is in direct sunlight for a long time may affect
image quality.
Q. Cannot focus
A. Fingerprints, etc. on lens cover prevent Camera from
focusing. Wipe clean with a dry, soft cloth.
Photo Capture Cautions
If Lens Becomes Dirty
Recording Videos
In Feel Home,(SH Camera)
Camera
Viewfinder opens.
Aim External Camera at subject
Fingerprints/smudges may hinder handset imaging. Clean
Lens with a soft cloth beforehand.
Avoid Direct Sunlight Exposure
Do not expose Lens area to direct sunlight for extended
periods; may damage color filter, altering images.
Mobile Light Warning
Do not turn on Mobile Light close to eyes, look directly at
Mobile Light when on, or shine Mobile Light in eyes; may
affect eyesight or cause other problems.
・Spread or Pinch to zoom in or zoom out on subject; also
available while recording videos.
・Drag up/down to adjust brightness; also available while
recording videos.
Tone sounds and recording starts.
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Tone sounds and recording stops; video is saved.
Viewfinder Layout
Layout and functions of main indicators are as follows.
・Depending on Camera settings and shooting mode, other
indicators may appear, or appearance of indicators may
differ.
Toggle External/Internal Camera.
Capture photo.
Record video.
Change shooting mode.
Access Camera settings.
Change Mobile Light setting.
Open last captured video/photo. (Preview thumbnail)
1
2
1 (stop recording) appears while recording videos.
2 /appears while recording videos.
Video Viewfinder Operations
Using Mobile Light
In Viewfinder,ON / Auto / LOW / OFF
Locking Focus on Specific Subject
In Viewfinder, Tap subject for focus lock ()
・
To cancel focus lock, Tap area outside.
・External Camera uses color to track subjects; may not
correctly track faintly colored subjects or ones similar to
background color.
Recording Self with Internal Camera (on Display
Side)
In Viewfinder,
・
Tapto toggle External/Internal Camera.
・If confirmation appears, follow onscreen prompts.
・Some functions/settings are not available for Internal
Camera.
Opening Video Immediately After Recording
In Viewfinder, Tap preview thumbnail
・For subsequent operations, see "Viewing & Managing
Photos/Videos (Album)."
Troubleshooting
Q. Cannot open Camera/Camera exits suddenly
A. Camera does not open if battery level is low. Charge
handset.
A. Camera exits automatically after a period of inactivity.
Q. Images are dark/grainy
A. Is there a strong light near the subject, or a strong
light source in the screen? Avoid letting a strong light
source (the sun, light, etc.) in the screen. Leaving
handset in a warm place for a long time or where
Camera is in direct sunlight for a long time may affect
image quality.
Q. Cannot focus
A. Fingerprints, etc. on lens cover prevent Camera from
focusing. Wipe clean with a dry, soft cloth.
97
Camera Cautions
If Lens Becomes Dirty
Fingerprints/smudges may hinder handset imaging. Clean
Lens with a soft cloth beforehand.
Avoid Direct Sunlight Exposure
Do not expose Lens area to direct sunlight for extended
periods; may damage color filter, altering images.
Continuous Recording Time
Recording capacity is 2 GB per file (recording stops when
exceeded). To continue recording, start another session.
Mobile Light Warning
Do not turn on Mobile Light close to eyes, look directly at
Mobile Light when on, or shine Mobile Light in eyes; may
affect eyesight or cause other problems.
Camera
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