Sharp AJ-5030, AJ-1800 - Notevision PG-M10X XGA DLP Projector, AJ-1800 Online Manual

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Contents
Contents
How to Control the Onli ne Manual 1 How to Print Out the Online Manual 1
Outline of the Printer Driver 2
What is the Printer Driver? Starting the Printer Driver
Printing Overview 18 Using the Chooser 19 Basic Printing 20 Printing a Watermark 22
How to Print a Watermark
Enlarge/Reduce the Printed Image 23
Automatic Zooming to the Loaded Paper
Printing Multiple Pages on One Page 24
"2-Up" Printing "4-Up" Printing
To Setup Background Printing
Print Monitor 27 Print Monitor Functions 28
Time to Change the Ink Tank 29 Changing Ink Tank 30 Test Print Head 33 Cleaning the Print Head 34 Changing the Print Head 35 Aligning the Print Head 38 Keeping the Printer Clean 40
Identifying Printer Problems 41 Paper is not Fed into the Printer 42 Paper Jam 44 Printer Inoperative 45 Nothing Prints 46
Uninstalling the Printer Driver
Faint, Uneven or Smeared Print Output 49 Characters or Graphics are not Printed in Correct Position 50 Printed Lines are not Straight, or Have Blank Spaces 51 Unit does not Print in Color 52 Printing is too Slow 53
How to Use the Online Manual
Printer Properties
Print
Maintenance
Troubleshooting
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How to Use the Online Manual
How to Use the Online Manual
This Online Manual provides instruction for the operation of your new print er. It is designed to assist you in the operation of the Online Manual and provide you with all relevant information. For more information about computers, operating systems and Acrobat Reader, please refer to the relevan t manual or help file.
How to Control the Online Manual
How to Print Out the Online Manual
In order to print out a hard copy of the Online Manual for your reference, go to Acrobat Reader, click the "File" menu, and select "Print". After specifying the printer setting, click the "Print" button to print.
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Takes you back page by page. To return to the previously viewed page from the page displayed by clicking a reference topic, click the ( ) button on the menu bar of the Acrobat Reader.
Click this button to display the Index of the Online Manual. From the Index you can jump to various pages.
Takes you forward page by page.
Click this button to display the Table of Contents of the Online Manual. From the Table of Contents you can jump to various pages.
Click the listed items to display the header of that section.
Following links
Links can connect parts of a document to other parts for further info rmation. In this document, green colored letters are li nked area. To follow a link, select the hand tool ( ), a zoom tool, or a selection tool. Position the pointer over the lin ked area on the page until the pointer changes to a hand with a pointing finger ( ). Then click the link.
In this online manual, screen images and operating procedures are mainly for Mac OS 9. With other versions of Mac OS, some screen images may be different from those in this manual. In this manual, the co ntents of ea ch screen image are those of AJ- 1800. Please refer to the corres ponding conte nts when u sing AJ-2000.
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Printer Properties
Outline of the Printer Driver
What is the Printer Driver?
A printer driver is a program designed to convert print data from any application into data understandable by the printer so that the printer can quickly and efficiently print out t he data.
Starting the Printer Driver
The printer driver setup screen includes the "Paper Settings" dialog box and "Pri nt" di alog box. On the "Pape r Settings" dialog box, you can specify values related to paper including paper size. Open th e dial ogs by following th e ste ps sh own below. Follow the steps shown below to open the printer driver setup screen through SimpleTe xt. First, activate SimpleText.
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Go to "File" menu in SimpleText, and select "Page Setup".
A "Paper Settings" dialog box of the printer driver will appear.
Reference:
"Paper Settings" Dialog Box
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After setting preferences on the "Paper Settings" dialog box, select "Print" from "File" menu.
A "Print" dialog box of the printer driver will appear. To switch the dialog box, click the ( ) button.
You can jump to the detailed information by clicking each menu on the screen above.
Main Paper Advanced Watermark Version
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Printer Driver Functions
When either of "Banner A4", or "Banner Letter" is selected for "Paper Size", you cannot specify any value for "Copies" setting.
Specify the pages to be printed here. To print all the pages, select "All". To select some of the pages, specify the first and the last page to be printed.
Displays important print settings.
"Maintenance" button
Click to access maintenance options.
Reference:
"Maintenance" Dialog Box
Check button
Allows you to select one item from a list of options.
Copies
Set the number of copies between 1 - 50.
Menu
Index which allows you to switch between the various setup screens.
Check box
Click this option to activate/deactivate each function.
"Help" button
The information on the currently open dialog box will appear by clicking this button.
"Cancel" button
Click this button to close the dialog box without printing.
"Print" button
Click this button to start printing.
When using the "Multiple Users" function of Mac OS 9, click this button to specify the spool files and the collation files.
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"Paper Settings" Dialog Box (part 1)
The following dial og box will appear when you select "Page Setup" from "File" me nu of your applicatio n. You have to specify preferences on this dialog box before printing.
The settings you made for "Paper Size" and "Orientation" are shown in this box.
Click this button to save your settings, and exit the dialog box.
Click this button to exit the dialog box without making any changes to the settings.
Click this button to show the information on this dialog box.
Check this box to fit the image to the paper size.
Select the orientation for your documents.
Select the paper size for your document.
Allows you to reduce or enlarge the size of the print.
When "COM10", "DL", "C6", "Invitation A2", "Banner Letter", or "Banner A4" is selected for "Paper Size", this box is disabled.
On the above screen, click on options shown in the green boxes to make additional changes.
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"Paper Settings" Dialog Box (part 2)
Paper Size
Select an appropriate paper size for your document from menu.
Custom Paper
When "(Custom)" is selected for "Paper Size" setting, the following dialog box will appear, and you can specify the desired paper size.
Width
Enter a number to customize the width to the custom paper you wish to use.
Length
Enter a number to custo mize the l ength t o the cust om pape r you wish to use.
millimeters / inches
Select the units of measurement for paper size settings: either "millimeters" or "inches".
!
The document size must be smaller than the selected (loaded) paper. If not, printing will occur over the edge of the paper causing the machine to become internally di rty.
!
Ledger, A3, or B4 sized paper cannot be used on the printer. To print these image sizes select "Fit To Page" setting by checking the box, or reduce the image siz e by specifying the ratio at "Zoom[%]" setting.
"N-Up Printing", "Fit To Page", and "Zoom[%]" settings are not available when you select "COM10", "DL", "C6", "Invitation A2", "Japanese Hagaki", "Banner Letter", or "Banner A4" sized paper.
Size
8.5" x 11"
8.5" x 14"
7.25" x 10.5"
210mm x 297mm 148mm x 210mm
8.5" x 11" 210mm x 297mm
4.125" x 9.5"
4.375" x 5.75"
110mm x 220mm 114mm x 162mm
3" x 5"
4" x 6"
5" x 8"
105mm x 148mm
100mm x 148mm
Min. : 3.00" x 5.00" (76.2mm x 127.0mm) Max. : 11.70" x 17.00" (297.2mm x 431.8mm)
Paper
Letter
11" x 17"
Ledger
Legal Executive
297mm x 420mmA3 A4 A5
257mm x 364mm B4
182mm x 257mm B5
Banner Letter Banner A4
COM10
Invitation A2
DL C6
Index card 3" x 5"
Index card 4" x 6"
Index card 5" x 8"
A6
Japanese Hagaki
(Custom)
Paper sized larger than 8.5" x 14" (215.9mm x
355.6mm) cannot be used in this printer. Yo u can print the image by using the reduction feature of the "Zoom[%]" setting.
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"Paper Settings" Dialog Box (part 3)
Orientation
Set the orientation for your documents either to portrait or landscape.
Zoom[%]
Allows you to reduce or enlarge the size of the print from 25% to 400% in 1% increments.
"100%" button
Click to return to 100% (default setting).
This option prints your document in portrait format.
This option prints your document in landscape format.
If "Com10", "DL", "C6", or "In vitation A2" is selected for the "Paper Size" and set to landscape, the paper will be output in the orientation shown in the right illustration.
If "Fit To Page" is checked, you
cannot
specify any
value for "Zoom[%]" settings.
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"Main" Menu Settings (part 1)
On this dialog box, you can specify the values for "N-Up Printing" and paper outp ut order.
Allows you to set "N-Up Printing" option.
When multiple copies are printed, this setting allows you to set the order.
On the above screen, click on options shown in the green boxes to make additional changes.
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"Main" Menu Settings (part 2)
N-Up Printing
Set this feature to place multiple reduced pages onto a single page. Select the "2-Up" option to copy two pages or the "4- Up" option to copy four pages onto a single printed page.
Order
Allows you to change the print out order of your documents.
Collate
When multiple copies are printed, this setting places each copy in numerical order.
Reverse Order
Check this box to print documents in reverse order. For more detailed information, refer to the table below.
Example:
When printing out two copies of a three-page document.
Orientation
Portrait Landscape
N-Up Printing
4-Up 2-Up
Collate Reverse Order Output Result
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"Paper" Menu Settings (part 1)
On this dialog box, you can specify the values for paper types or trays.
Reference:
Guaranteed area and printable area
Select the paper source.
Select the type of paper.
Select the paper size of the paper loaded into the printer.
On the above screen, click on options shown in the green boxes to make additional changes.
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"Paper" Menu Settings (part 2)
Paper Selection
Select "Tray" or "Bypass" for your print job.
Tray
Paper is fed to the printer from the paper tray.
Bypass
Paper will be fed to the print er from the bypass tray . Only one sheet can be loaded into the bypass tray. To load pape r into the bypass, place the paper into the tray against the guide and press the paper button.
When printing one page: Load paper into the bypass then start printing from your computer. If paper is not loaded before printing is started, the paper lamp on the printer will blink and the message "Out of paper on bypass" wil l appear on the screen of the computer.
When printing more than one page: Repeat as above for each page.
Media Type
Select the type of paper to be used. Select from "Plain", "Coated", "Photo", "Transparency", "T-shirt tr ansfer", and " Card Stock". Inse rt the paper that was selected into the tray. For more information on various pap er types, refer to the following table.
If the "Tray" is selected from this menu and p aper is plac ed in the bypass tray, the paper in the bypass tray will be fed first, and then paper will be fed from the paper tray.
Make sure to insert "Banner Letter" and "Banner A4" through the bypass tray. Max. 5 sheet s of banner paper can be set to the bypass tray. Make sure that your application supports Banners when you intend to print onto Banners.
Media Type Description Media Usage
Plain Normal office paper
(copier paper and high quality paper)
Corporate documents
Coated The print side of coated
paper is whiter.
Graphics, Images
Photo The print side of photo paper
is glossy.
Photographs
Transparency Overhead presentation on
clear film. The print side of transparency film is rougher.
Overhead presentations
T-shirt transfer This media is to be
transferred to cloth materials by an iron.
T-shirt, Place mat
Card Stock Thick plain paper Card printing
!
Be sure to use only Sharp recommended OHP films when you select "Transparency".
!
If you select "T-shirt transfer", the original image will be reversed on the printed media to make a proper imag e on the T-shirt.
!
When "Card Stock" is selected, be sure to tur n the paper knob to ( ) direction to feed the thicker card stock.
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"Paper" Menu Settings (part 3)
Output Paper
Select the size of the paper loaded in the printer from the list. To print your image data and to fit it to the paper size selected, check the "Fit To Page
" of "Paper Settings" dialog box, and then select the paper size. By selecting "(Custom)" on the list, you can specify a paper size that is not listed.
Guaranteed area and printable area
This printer can print onto the following area of the paper. It is recommended that you specify margins from your application to fit within the quality guaranteed area.
Quality guaranteed area
Guaranteed area is inside 0.75" (19mm) from the top / bottom edge of the paper, and 0.39" (10mm ) from th e ri ght / le ft edge of the paper.
Printable area
The void area of the printer dri ver is 0 .12" ( 3mm) from the pa per edges. The print quality may be degraded outside the guaranteed area according to the contents of your document.
0.75" (19mm)
Quality
guaranteed area
Printable area
Printable area
0.12" (3mm)
0.12" (3mm)
0.12" (3mm)
0.12" (3mm)
0.75" (19mm)
0.39" (10mm)
0.39" (10mm)
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"Advanced" Menu Settings
Set your color and quality preferences for printing using this screen.
Set printer output preferences to color or grayscale.
Open to set output quality and adjust colors.
• If lines are broken when printing with "Draft", change the setting to any other option.
• Some of the settings may be disabled depending on the selected "Media Type".
On the above screen, click on options shown in the green boxes to make additional changes.
This option sets printing speed and quality. You can trade off speed for quality. "Draft" is the fastest and lowest quality, "Best" is the slowest and best quality.
Draft
Sharp Special
Normal
Best
Select this option when you want to print text data with high speed. If you print graphics, illustrations, or lines with this option, the print quality is low.
Select this option when you want to print a document containing graphics or illustrations with high speed. This option provides a little rougher print quality than "Normal" or "Best".
This option offers you normal print quality with normal print speed.
Select this option when you want to get high print quality for photographs or images.
* The print quality also depends on the
specified (loaded) paper type.
To provide the highest possible print quality when printing in the "Best" mode, a special printing technique is used which requires the print medium to move through the machine at a uniform speed. As a result, the time to make a print in this mode will be approximately the same for all files regardless of the area being printed. This is also true for "Normal" mode printing on photo paper.
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"Output Quality" Dialog Box
Set the color matching as well as the brightness, contrast an d color balance of an i m age.
Check your color image preferences using this screen.
0% 100%
Allows you to select the Color Management System. The Color Management System enables you to adjust the image color on your display to the result of print job.
SHARP Color matching
Select this option to utilize SHARP's original Color Management System.
ColorSync
Select this option to utilize Macintosh standard Color Management System.
Directly enter the figure or move the scroll bar.
Set the brightness, contrast and color balance level of your print job here.
Returns all user modified settings back to default settings of this dialog box.
Color matching: SHARP Color matching Brightness: 50% Contrast: 50% Saturation: 50% Red: 50% Green: 50% Blue: 50%
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"Watermark" Menu Settings (part 1)
The dialog box sh own below will appear when you select "Watermark" fr om the menu and then click the "Settings" button. Use this screen to set watermarks.
Use this screen to view how the watermark will appear on your document.
You can drag the watermark to your favorite place by using the mouse.
Use the scroll bar or enter a figure to set the font size of a watermark from 6 to 300 points.
Type the original text.
Use the scroll bar to set the print angle of a watermark from
-90Ëš to 90Ëš. (The angle can be set in 1Ëš
multiples.) Open to adjust the font style.
Click this button to center a watermark in the middle of the document.
Check this box to print watermark only on the first page.
Select a watermark. Select from "TOP SECRET", "CONFIDENTIAL", "DRAFT", "ORIGINAL" and "COPY".
On the above screen, click on options shown in the green boxes to make additional changes.
If you set the size of your watermark rather large, it may not appear on the preview image shown in the left. This will not lead to any trouble with printing the watermark.
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"Watermark" Menu Settings (part 2)
Text
To create your own Watermark, type in the desired text overwriting the original characters, and then click the "Add" button.
"Edit Fonts" button
To adjust the font style of a watermark, click this butto n to display the "Edit Fonts" dialog box.
On First Page Only
Check this box to ensure a watermark is pr inted on ly o n th e firs t page of the document. By leaving this box unchecked, the watermark will appear on every page of the printed document.
"Add" button
Enter your text over the currently displayed text and click this button to add a new watermark. After selecting a watermark from the menu and setting its size and angle, click this button to add new changes.
"Update" butt o n
Select your original w atermark from the m enu. After adjusting the size and angle to suit your pref erences, click the "Up date" button to save.
"Delete" button
To remove your original watermark from the menu, select it and click this button.
You can select Italic, Bold, and Bold Italic for your font style.
You can confirm the specified settings here.
Select the desired font type.
Select the desired color.
You cannot save changes to the size and angle of a default watermark using this button. Save all new changes using the "Add" button.
Default watermarks cannot be deleted.
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"Version" Menu Settings
Information about the printer driver version is shown on this screen.
"About" button
Click this button to display the "About" dialog box for information on the driver name and version.
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"Maintenance" Dialog Box
On this dialog box, you can control print head maintenance as well as check the amount of the remaining ink.
Remaining ink indicator window
This window indicates the level of ink remaining in the printer. A message appears when the ink tank is nearly empty. Prepare a new ink tank and replace it when required.
Reference: Changing Ink Tank
Auto head cleaning
Click the "Start" button to initiate cleaning of the print head. After the dialog box for selecting which print head to clean appears, click the "OK" button.
Reference: Cleaning the Print Head
Test print head
Click the "Start" button to print a test page which lets you check print quality. After the confirmation dialog box appears, click the "Print" button.
Reference: Test Print Head
Print alignment patterns
Click the "Start" button to print a test chart to align the print head. After the confirmation dialog box appears, click the "Print" button. The "Align print head" dialog box opens and a test chart is printed.
Reference: Aligning the Print Head
When cleaning and aligning the print head, the printer cannot perform other operations.
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Print
Printing Overview
The flow chart shown below provides printing overview.
Reference:
For more information on printing, refer to Basic Printing.
Ensure printing has been completed before turning the power off. Do not remove the power cord before turning the printer off.
Select "AJ-1800/2000" through the Chooser.
Reference: Using the Chooser
Prepare the document you intend to print
Specify preferences for paper through your application.
Reference: "Paper Settings" Dialog Box
Load paper
Reference: For loading paper, refer to the "LOADING PAPER" in the Setup Guide
and Operation Manual.
Open the printer driver setup screen and set the print preferences
Reference: Basic Printing, Printing a Watermark, Enlarge/Reduce the Printed Image,
Printing Multiple Pages on One Page, Printing a Photograph
Initiate printing
Reference: Background Printing, Print Monitor
Exit printing
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Using the Chooser
To print with this printer, you need to connect this printer and your computer through the Chooser.
1111
Select "Chooser" from the Apple menu.
2222
Select the "AJ-1800/2000" printer icon.
Make sure that "AJ-1800" or "AJ-2000" appears in the "Connect To" box.
3333
Close the Chooser.
Once the preferences are specified through the Chooser, the selected values will be stored. If you use this machine alone as your printer, you do not have to setup t he preferences every time you print.
Click here.
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Basic Printing (part 1)
This is a printing ex ample using SimpleText to print a document ont o letter size paper.
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Start SimpleText, make a new file, and enter the text you intend to print.
2222
Select "Page Setup" from the application's "File" menu.
The "Paper Settings" dialog box will open.
3333
Select "Letter" for the "Paper Size" setting, and then select portrait for the "Orientation" setting.
The following dialog shows the specified values.
Reference:
"Paper Settings" Dialog Box
4444
Click the "OK" button in the "Paper Settings" dialog box.
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Basic Printing (part 2)
5555
Select "Print" from the "File" menu of SimpleText.
To print a single copy of a document, confirm "1" in the "Copies" box.
6666
Click the "Print" button.
Printing starts according to your preferences.
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Printing a Watermark
This feature allows you to print a Watermark on your document (Ex. "CONFIDENTIAL"). Select "Print" from the "File" menu of your application, switch the menu to "Watermark", and then click the "Settings" button.
How to Print a Watermark
Select the desired Watermark, and then click the "OK" button. (Ex. In the illustration below, "CONFIDENTIAL" is selected.)
Reference:
See the "Watermark" Menu Settings for details on how to create your own watermarks.
Print sample
CONFIDENTIAL
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Enlarge/Reduce the Printed Image
You can enlarge or reduce the size of your document from 25% to 400% in 1% increments. To use this function, select "Page Setup" from the "File" menu of your application, and then type the value into the "Zoom [%]" setting box.
Reference:
See the "Paper Settings" Dialog Box for details on "Zoom[%]" option.
Automatic Zooming to the Loaded Paper
This printer driver can adjust the zoom ratio for printing according to the paper loaded in th e printer. To use this function, select "Page Setup" from the "File" menu of the application, and then activate this function by checking the "Fit To Page" setting. Then select "Print" from your application, switch the menu to "Paper", and then select the size of the paper specified for "Output Paper" setting.
"Fit To Page" On "Output Paper" Index card 3" x 5"
Example: Printing a Letter size document on Index card 3" x 5" size paper.
Letter size document
Index card 3" x 5" size paper
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Printing Multiple Pages on One Page
This feature allows you to print two or four document pages onto a single page. To use this feature, select "Print" from the "File" menu of your application, and then specify the desired value at "N-Up Printing" of the "Main" menu.
Reference:
See the "Main" Menu Settings for details on the "N-Up Printing" option.
"2-Up" Printing
"2-Up" printing places two pages of the document stack onto a single printed page.
"4-Up" Printing
"4-Up" printing places four pages of the document stack onto a single printed page.
For "4-Up" printing
For "2-Up" printing
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Printing a Photograph
To ensure pictures taken with a digital camera are printed clearly, use quality photo paper and follow the instructions below.
1111
Select "Print" from the "File" menu of your application, switch the menu to "Paper", and then select "Photo" for "Media Type".
2222
Switch the menu to "Advanced" to make sure that "Color" is selected for "Output Type" setting.
3333
Set the "Print Quality" option to "Best".
The result of setting the preferences as shown from Step 2 to Step 3 are displayed below.
When loading photo paper into the paper tray, insert the glossy side face d own. When loading phot o paper into the byp ass tray, insert the glossy side face up.
If required, you ma y adj ust t he im age or color balan ce through clicking the "Output Quality" button. For details, view the "Output Quality" Dialog Box.
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Background Printing
Background printing enables you to execute other operations on your Macintosh while printing.
To Setup Background Printing
To setup background printing, select "Chooser" from Apple menu, select "AJ-1800/2000" printer icon in the box, and then check the "On" radio button for "Background Print".
Check this radio button.
Background printing may prevent your mouse cursor from smooth operation or take a longer time for printing.
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Print Monitor
You can check the pr ogress, fil e names, and page nu mbers of yo ur print job on the print monito r after the printer receives the print data. The contents on the print mon itor vary accordi ng to the setting for background printing.
Reference:
Background Printing
When background printing is "Off"
When background printing is "Off", the dialog box shown below will appear to show the progress of your print job. To cancel a print job, press ( ) + [. ](Shortcut).
When background printing is "On"
When you start printing while background printing is "On", the dialog box shown below will appear to show the progress of your print job. To show this window, select "AJ-1800/2000 Monitor" from the Application menu located at the upper right of the screen.
Reference:
Print Monitor Functions
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Print Monitor Functions
You can check the progress of your print job on the window shown below if you start printing with the "Background Print" On.
Click this button to close the print monitor window.
Holds the current print job or the waiting print job. Executes the suspended print job. Changes the order for the waiting jobs. When selecting one of the waiting job and clicking this button,
a dialog box will appear. To execute the selected print job as soon as possible, check "Urgent". To specify the time to print, check "At Time" and then specify the desired time and date for printing.
Deletes the current print job or the selected waiting job.
Shows the waiting print job list.
Status icon
Shows the current status of the print job as animation.
Shows the number of total pages and required copies of the print job.
Document Name
Displays the name of the active print job.
Status window
Provides details on the current status of the print job.
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Maintenance
Time to Change the Ink Tank
In the following cases, select "Print" from the "File" menu of your application, and then click the "Maintenance" button ( ) to find the ink tank to be replaced.
Reference:
Changing Ink Tank
The ink lamp on the printer blinks fast, and the "Out of ink" error message is displayed.
When the remaining ink is empty, the ink lamp on the printer blinks rapidly. If the
"Out of ink"
error message appears, more than two of the ink tanks are out of ink. Check the ink indicators to find the empty ones, and then immediately replace them with new ones. If the error message indicates the color of the empt y ink tank (see sample message below), replace the ink tank indicated in the message.
"Out of ink - xxxx"
- One of the ink colors including cyan, yellow,
magenta, and black is displayed as "xxxx" in this message.
The "Ink low" error message is displayed.
If the
"Ink low"
error message appears, more than two of the ink tanks are near empty. Check the ink indicators to find the ones which are near empty, and replace them with new ones as soon as possible. If the erro r message indicates the col or of t he near- empty ink tank (see sample message below), replace the ink tank indi cated in the message.
"Ink low - xxxx"
- One of the ink colors including cyan, yellow,
magenta, and black is displayed as "xxxx" in this message.
If the correct ink tank is not inserted, the ink lamp will also blink fast.
This lamp will blink fast.
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Printer Properties Print Maintenance Troubleshooting
Changing Ink Tank (part 1)
Ensure the printer is turned on before following the steps below on how to change the ink tank.
1111
Open the front cover.
The carriage will automatically move to the center position.
2222
Remove the old ink tank.
While pressing the tab forward, remove the ink tank.
Do not put your hands into the printer until the carriage stops at the center position. Doing so may hurt your hands. Do not try to move the carriage manually by force, you may damage the printer.
Do not lift the print head latch to replace the ink tank.
Press the tab forward.
Example for the yellow ink tank
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Changing Ink Tank (part 2)
3333
Unpack the ink tank from its protective wrapping and slowly remove the tape.
4444
Turn the ink upside down, and then immediately insert it to the print head of corresponding number.
! Hold the tank upright when removing the tape. Do
not touch the uncovered o pening on the ink tank, as ink will get on your hands.
! Ensure that there are n o pieces of tape rema ining on
the ink tank.
Example for the yellow ink tank
Make sure that each tab securely fixes the ink tank by pressing here.
Example for the yellow ink tank
Properly align the tab when inserting.
Match the ink tank number to the print head number.
Do not touch this area. The printer may not print if it is dirty.
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Changing Ink Tank (part 3)
5555
Close the front cover.
The carriage will return to its home position, and the ink will be fed to the print head.
6666
Confirm the ink lamp is not blinking.
If the ink lamp continues to blink, open the front cover and confirm that all the ink tanks are properly inserted.
7777
Print a test page to check if the unit prints properly.
Select "Print" from the "File" menu of your application. On the dialog box, click the "Maintenance" button, and then click the "Start" button of "Test print head" to print the test page. If print quality is poor, return to step 4 and follow the procedures once more.
Check this lamp.
If print quality is poor after correctly inserting the ink tank, clean the Print Head.
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Printer Properties Print Maintenance Troubleshooting
Test Print Head
If you are not satisfied with the print quality, print a test page following the steps shown below.
1111
Make sure that Letter sized paper is set in the tray.
2222
Select "Print" from the "File" menu of your application, and then click the "Maintenance" button ( ).
3333
Click the "Start" button of "Test print head".
4444
Click the "Print" button.
A test page will be printed.
5555
Check the result of the test page.
If the print quality is poor, go to the next step.
6666
Click the "Start" button of "Auto head cleaning" to clean the print heads.
If you cannot get a good result printing a test page even after cleaning the print head five times, change the print head.
Reference:
Cleaning the Print Head
7777
Change the print head.
Replace the black print head if white lines appear in the black portion of your test page. If you find white lines in portions of colors except black, replace the color print head.
Reference:
Changing the Print Head
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Printer Properties Print Maintenance Troubleshooting
Cleaning the Print Head
If the test page from "Test print head" is faint or uneven, confirm that you are printing on the correct side of the paper, and the driver setting and ink levels are correct. If these items are OK, then follow the steps below to clean the print head.
1111
Select "Print" from the "File" menu of your application, and then click the "Maintenance" button ( ).
2222
Click the "Start" button of "Auto head cleaning".
3333
Click the "OK" button to clean both the black print head and the color print head.
Cleaning the print head will begin.
4444
Click the "Start" button of "Test print head", and then click "Print" button on the confirmation dialog box to print a test page.
5555
Check if the test page was printed cleanly.
If print quality is poor, return to step 2 and follow the procedures again.
Reference:
If print quality is still poor, refer to Changing
the Print Head.
The printer cannot perform other operations while cleaning the print head.
You can save the ink consumption by checking the box for the print head which has poorer print result.
Do not clean the print head more than five times. Excessive cleaning of the print head wastes ink.
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Maintenance
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Printer Properties Print Maintenance Troubleshooting
Changing the Print Head (part 1)
If print quality is poor, after cleaning the print head 5 times, the print head may be worn. Ensure the printer is turned on before following the steps below on how to change the print head.
1111
Open the front cover.
The carriage will automatically move to the center position.
2222
Raise the print head latch.
Raise the latch until it comes to a complete halt.
Do not put your hands into the printer until the carriage stops at the center position. Doing so may hurt your hands. Do not try to move the carriage manually by force, you may damage the printer.
Raise this lever.
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Printer Properties Print Maintenance Troubleshooting
Changing the Print Head (part 2)
3333
Remove the old black or color print head with the ink tank still inserted.
Lift it straight up to remove.
4444
Remove the new print head from its protective case.
5555
Insert the new print head.
6666
Lower the print head latch.
Lower the latch until it is properly fixed into position.
Do not touch the metal portion of the print head directly. Doing so may lead to improper printing or damage to the printer.
Be careful not to damage the print head. If any part is damaged, the printer may not work properly.
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Changing the Print Head (part 3)
7777
Remove the ink tank(s) from the old print head and insert into the new print head.
Reference:
For details on inserting and removing the ink tank, see Changing Ink Tank
.
8888
Close the front cover.
The carriage will return to its home position, and the ink will be fed to the print head.
9999
To maintain print quality after changing the print head, always align the print head.
Select "Print" from the "File" menu of your application, click the "Maintenance" button, and then click the "Start" button of "Print alignment patterns" to align the print head.
Reference:
Aligning the Print Head
10
1010
10
Print a test page by clicking the "Start" button of "Test print head".
Make sure that the test page was printed clearly.
Reference:
Test Print Head
To keep good print quality, keep all the ink tanks installed to the corresponding print head.
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Maintenance
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Printer Properties Print Maintenance Troubleshooting
Aligning the Print Head (part 1)
Align the print head after installing or changing the print head, or if printed lines are not straight, or have blank spaces. Follow th e steps below to align the print head.
1111
Make sure that Letter sized paper is set in the tray.
2222
Select "Print" from the "File" menu of your application, and then click the "Maintenance" button ( ).
3333
Click the "Start" button of "Print alignment patterns".
4444
Click the "Print" button.
The "Align print head" dialog box will appear, and a test chart will be printed.
5555
Check the test chart results, and change the preferences to the best setting for each pattern.
1111
Select a pattern sample for "Pattern A".
Look at the chart A on your test chart. Select the number under the pattern sample, in which is located the closest to the center of the two vertically parallel lines.
-8 -7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6 +7 +8
-8
+8
Example:
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Aligning the Print Head (part 2)
2222
Select a pattern sample for "Pattern B".
Look at the chart B on your test chart. Select the number under the pattern sample, in which is located the closest to the center of the two horizontally parallel lines.
3333
Select pattern samples for "Pattern C" and "Pattern D" respectively.
Look at the chart C and D on your test chart. Select the numbers under the pattern samples, which have the straightest lines.
6666
Click the "OK" button in the "Align print head" dialog box.
The print head will align itself.
-8 -7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6 +7 +8
-6 +8
Example:
-6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6
-6
Example:
+1
Straight lineCracked line
! If you cannot find any satisfactory p attern sample for
each of "Pattern A" to "Pattern D" settings, select the best ones among the printed pattern samples, and then go back to step 3.
! The printer cannot perform other operations while
aligning the print head.
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Maintenance
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Printer Properties Print Maintenance Troubleshooting
Keeping the Printer Clean
Here are a few points and cautions on cleaning the printer. Take the time to read this page before cleaning.
1111
Turn off the power using the power button, then unplug the power cord.
2222
Wipe the surface of the printer and the output tray.
Wipe with a soft clean cloth without any loose threads.
3333
Open the front cover.
4444
Check the inside of the printer. If you find stains of splashed ink, paper dust or dirt, wipe them out with a soft cloth.
If the dirt is sticky and hard to remove, wipe the dirt away with a firmly squeezed wet cloth after soaking it in water.
! When wiping the surface of the printer, keep the front
cover closed.
! Do not use cleaning agents containing ammo ni a ,
benzene, or thinner. Cleaning the printer with these substances will distort, degenerate or discolor the surfaces.
! When wiping inside the printer , be careful n ot to hurt
yourself on projections inside it.
! Never wipe the portion around the print heads in the
printer. Doing so will damage the print heads.
Never wipe the portion around the print heads.
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Troubleshooting
Identifying Printer Problems
Click the headings listed below to get information for your printer problem. If you cannot solve your problem after checking everything on the list, please call 1-800-BE-SHARP.
Paper is not Fed into the Printer
Characters or Graphics are not Printed in Correct Position
Paper Jam
Printer Inoperative
Nothing Prints
Uninstalling the Printer Driver
Faint, Uneven or Smeared Print Output
Unit does not Print in Color
Printing is too Slow
Printed Lines are not Straight, or Have Blank Spaces
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Troubleshooting
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Printer Properties Print Maintenance Troubleshooting
Paper is not Fed into the Printer (part 1)
If you encounter paper loading problems, refer to the check list below.
Reference:
Paper Jam
CHECK1 Is there too much paper in the paper tray?
Paper tray can hold up to 150 sheets of 20 lbs. (75g/m2) plain paper. Be sure to keep total thickness of the loaded paper stack below 0.59" (15mm). The bypass tray can hold 1 sheet of paper only. If too much paper is loaded into the paper tray, paper supply problems will occur. Remove some of the paper from the paper tray.
CHECK2 Is the top of the following paper fed into the
printer?
If overlapping pieces of paper are supplied to the printer, paper supply problems will occur. Fan the paper before loading into the printer.
CHECK3 Is the paper guide correctly adjusted to fit
the paper?
If the width of the guide is set too narrow, a paper supply problem will occur. If the width of the guide is set too wide, printout will be skewed. Ensure that the guide is adjusted correctly to the paper.
CHECK4 Is the bypass tray and the paper knob set
to the appropriate position for thick paper?
When loading thick paper through the bypass tray, open the bypass tray until it reaches position 2 (the tray has two positions), and turn the paper knob to ( ) direction.
CHECK5 Is the loaded paper too thick or too thin?
Use only paper that meets SHARP specifications for weight as shown below.
CHECK6 Trouble feeding stiff envelope or heavy
paper?
Feed them one at a time through the bypass.
Type Specifications
Paper 16 lbs. to 110 lbs. index
(60g/m
2
to 200g/m2) Banner 20 lbs. (75g/m2) Envelope 20 lbs. to 24 lbs.
(75g/m
2
to 90g/m2) Card 110 lbs. index (110g/m2 to 200g/m2)
Max. thickness: 0.012" (0.3mm)
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Printer Properties Print Maintenance Troubleshooting
Paper is not Fed into the Printer (part 2)
CHECK7 Is the printer on a flat surface?
The printer will not operate correctly when placed on an uneven surface. Use the printer on a flat surface.
CHECK8 Is the paper curled or folded?
Using curled or old paper may cause paper supply problems. The use of new paper is recommended.
CHECK9 Did you fan the paper before placing into
the paper tray?
Fan the paper, and tap the edge against a flat surface to even the stack before loading into the printer.
CHECK10 Is the setting for printing cards or envelops
correct?
When printing onto a card or envelope, insert it in portrait direction and make sure the correct side will be printed. When printing onto an envelope, be sure to turn the paper knob to ( ) direction to adjust the setting to fit the thickness.
Reference:
See "LOADING PAPER" in the Setup Guide and Operation Manual for details on inserting cards and envelopes.
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Printer Properties Print Maintenance Troubleshooting
Paper Jam
If a paper jam occurs, refer to the steps below to remove the paper.
1111
Open the jam cover located on the rear of the printer to remove the jammed paper.
Gently pull the jammed paper upward by holding both edges of the paper.
If you cannot remove the jammed paper from the jam cover, refer to the next step.
2222
Take off the output tray to remove the jammed paper.
3333
Close the jam cover, insert the output tray and press the paper button.
Make sure the paper lamp is not blinking.
When paper is jammed, the paper lamp will blink fast.
After removing the j ammed pa per, be sure to alig n the paper guide to the paper in the paper tray.
If the jammed paper will not come out easily, try pulling in the opposite direction. Do not pull too hard as this may damage the printer mechanism. Do not re-use any sheets of paper that have jammed.
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Printer Properties Print Maintenance Troubleshooting
Printer Inoperative
If the power lamp o f the prin ter does not light up after b eing turn ed on, or all of the lamps kee p blinking for a lo ng time, refer to the steps below.
CHECK1 Is the power cord connected?
Securely plug the power cord into the power connector of the printer and the electrical outlet. The power cord might not be inserted correctly. After firmly plugging in the printer, verify whether or not the power lamp has come on.
Reference:
For details on connecting the printer to an electrical outlet, see "CONNECTING THE POWER CORD", in the Setup Guide and Operation Manual.
CHECK2 Is the printer plugged into a working
electrical outlet?
Connect some other appliance to the electrical outlet to verify whether the power source is supplying power.
If all the lamps keep blinking
If all the lamps including the power lamp, the ink lamp, and the paper lamp are blinking, unplug the power cord from the printer, and then plug it again. If your printer still does not work, please call 1-800-BE-SHARP.
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Troubleshooting
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Printer Properties Print Maintenance Troubleshooting
Nothing Prints (part 1)
If nothing prints even when the power lamp is lit, please wait a few moments. The printer needs a longer time to process multicolored or intricate data. If the unit still does not print, refer to the check list below.
Check the connection between the printer and computer.
CHECK1 Are the interface cables compatible with
the printer an d co m p uter?
The interface cable compatible with this printer is a USB cable. If you are using any other type of interface cable, please replace it with a USB cable. Make sure that your computer supports a USB interface cable.
CHECK2 Is the interface cable connected securely?
Check if the interface cable is securely plugged into the connectors of the printer and computer.
Reference:
See "CONNECTING THE INTERFACE CABLE" in the Setup Guide and Operation Manual for more details on interface connection.
CHECK3 Are any other USB peripherals being
connected along with the printer?
If other USB peripherals are connected through the same hub, disconnect them to see if the problem still exists.
Check your printer.
CHECK4 Is the front cover properly closed?
Check if the front cover of the printer is securely closed.
CHECK5 Are the ink tanks and the print heads
installed properly?
Make sure the ink tanks and the print heads are installed properly.
Reference:
See "INSTALLING THE PRINT HEADS AND INK TANKS" in the Setup Guide and Operation Manual for more details on inserting the ink tank or print head.
CHECK6 Has a paper jam occurred?
Open the jam cover and remove the jammed paper.
Reference:
See Paper Jam, for more information on how to remove a paper jam.
CHECK7 Can you print a test page?
Depress the paper button on the printer for a few seconds to print a test page. If you can print a test page, there may be a problem not with the printer but with the computer or interface cable.
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Nothing Prints (part 2)
Check your computer.
CHECK8 Is there enough computer memory or hard
disk space?
To use this printer, you must have an adequate amount of hard disk space. If there is insufficient hard disk space, delete unnecessary files to increase the free space of the hard disk. If there is insufficient memory, close unnecessary applications to increase memory available for printing. If you are still unable to print, install more memory into your computer.
CHECK9 Is this printer selected properly through
the Chooser?
Select "Chooser" from the Apple menu to connect this printer to your computer.
Reference:
Using the Chooser
CHECK10 Has the printer driver been installed
properly?
Check if the printer driver has been installed, following the steps listed below.
1111
Select "Chooser" from the Apple menu.
2222
Make sure that the "AJ-1800/2000" printer icon is shown in the box.
If you cannot print even though the "AJ-1800/2000" printer icon appears in the box and the printer is connected to your printer properly, the printer driver may not have been installed correctly. In this case, you must uninstall the printer driver and then install the printer driver again.
Reference:
Uninstalling the Printer Driver
Select here
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Printer Properties Print Maintenance Troubleshooting
Uninstalling the Printer Driver
If you cannot print even after fol lowing the steps shown in Nothing Prints, you must uninstall the print er driver and install the pri nter driver again.
Reference:
See "INSTALLING THE PRINTER DRIVER" in the Setup Guide and Operation Manual.
1111
Set the supplied CD-ROM into your computer, and then double-click the "Installer".
2222
Click the "Next" button, click the "Install" button, and then click "Continue" button to scroll the screens of the installation program.
3333
Switch the menu from "Easy Install" to "Custom Remove".
4444
Select the item you want to delete in the box.
If you want to delete both "AJ-1800/2000 printer driver" and "Readme", select both items.
5555
Click the "Remove" button.
6666
Restart your computer.
When the uninstalling completes, a confirmation dialog box will appear. Click the "Restart" button.
Before uninstalling the printer driver, close all applications.
!
If a dialog box appears, which prompts you to confirm whether all the applications have been quitted, click the "Continue" button.
!
If any of the files related to the printer dr iver has not been installed, or failed to be uninstalled with a ny reason, an alert message will appear and the uninstalling process will be canceled.
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Printer Properties Print Maintenance Troubleshooting
Faint, Uneven or Smeared Print Output
If the print output is faint or uneven
If print output is faint or uneven, refer to checks 1 to 3 below for possible remedies.
CHECK1
Has the paper been inserted into the printer with the print side facing the right way?
Some types of paper have only one printable side. Print quality will suffer if paper is loaded in the tray with the print side facing the wrong way.
CHECK2
Has the printer driver been specified to suit both paper and the print job?
Open the setup screen of "Print" from the "File" menu of your application to make sure the following two points.
1111
Is the paper specified in the "Print" dialog box the same as that loaded in the tray?
Switch the menu shown on the screen to "Paper" to make sure that the value for the "Me dia Type" is the sa me one to the loaded paper.
2222
Is the print quality setting in the "Print" dialog box set to "Draft"?
Ensure the selected print quality on the "Advanced" menu. If "Draft" is selected for "Print Quality", the print quality will be degraded even though the print speed will be high. Specify another setting, and then print again.
CHECK3
Did you get a clear result for your test page?
Make sure that the test page can be clearly printed. To print the test page, select "Print" from the "File" menu of your application, click the "Maintenance" button, and then click the "Start" button of "Test print head".
Reference:
Test Print Head
If the print output is smeared
First turn the paper knob to the ( ) direction and print again. If the print output is still smeared,
CHECK1
Is the paper too thick or too thin?
Only paper weighing from 16 lbs. to 110 lbs. index (60g/m
2
to 200g/m2) can be used for printing.
CHECK2
Did you set sufficient margins in the paper settings of your application?
If the margins are set outside of the quality guaranteed area, smudges or smears may appear at the upper and lower edges of the paper. Set margins from your application to fit within the quality guaranteed area.
Reference:
Quality guaranteed area
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Printer Properties Print Maintenance Troubleshooting
Characters or Graphics are not Printed in Correct Position
If a document is printed skewed or partly off the paper, follow the steps listed below.
CHECK1 Is the paper size loaded in the tray the
same as that specified in the printer dr iver?
Select "Page Setup" from the "File" menu of your application to ensure that the paper size selected for the "Paper Size" setting is the same to the size of the loaded paper. If the "Fit To Page" setting is activated, make sure that the value for "Output Paper" of the "Paper" menu is the same to the size of the loaded paper size.
CHECK2 Is the orientation of document setting
correct?
Select the "Page Setup" from the "File" menu of your application to make sure that the desired orientation is selected for the "Orientation" setting.
CHECK3 Is the paper loaded correctly?
If a document is physically damaged as it is output or the image is skewed on the paper discard the jammed sheet, reinsert the paper supply and print again. Insert the paper so that there is no visible space between the paper and the paper guides.
Reference:
See "LOADING PAPER" in the Setup Guide and Operation Manual for more details on inserting paper.
CHECK4 Did you correctly specify the margins for
the application in use?
Check the layout of the document margins and the paper size settings for the application you are using. Also check if the print settings are specified correctly to suit the paper size.
Reference:
Quality guaranteed area
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Printer Properties Print Maintenance Troubleshooting
Printed Lines are not Straight, or Have Blank Spaces
When printed lines are not straight, or have blank spaces, follow the steps listed below.
1111
Specify the print quality setting in the printer driver.
Select "Print" from the "File" menu of your application, and then switch the menu to "Advanced" to select "Sharp Special", "Normal", "Best" for the "Print Quality" setting. If you change the setting from "Draft" to any other option and printed lines are still poor, go to step 2.
Reference:
"Advanced" Menu Settings
2222
Align the print head.
Select "Print" from the "File" menu of your application, click the "Maintenance" button, and then click the "Start" button of "Print alignment patterns" to align the print head.
Reference:
Aligning the Print Head
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Unit does not Print in Color
If you are unable t o print a document in co lor, refer to the check list below.
CHECK1 Is the printer driver set to the color print
option?
Select "Print" from the "File" menu of your application, and then switch the menu to "Advanced" to select "Color" for the "Output Type" setting.
Reference:
"Advanced" Menu Settings
CHECK2 Does the application you are using support
color printing?
Some applications may not support color printing. Use an application that supports color printing. For more information, see your application's manual or help file.
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Printer Properties Print Maintenance Troubleshooting
Printing is too Slow
When execution time of a print job is slow, refer to the check list below.
CHECK1 Does your computer have sufficient
memory?
If you are using a number of applications, memory may not have enough space to process the print job. Try closing all other applications to increase the amount of memory available for printing. If printing is still excessively slow, you may have to add more memory into your computer.
CHECK2 Is your hard disk fragmented?
When data is frequently stored/deleted, the hard disk may become fragmented causing a reduction in printing speed. In this case it is recommended to defragment your hard disk. You may use a commercially available hard disk defragmenting tool.
CHECK3 Is the size of the print job too large?
It is recommended to reduce the size of the file by lowering the resolution of the print data.
CHECK4 Has the background printing been
activated?
If the background printing is activated, the print speed may be slower depending on the model of your Macintosh even though this function allows you to do other operations while printing. Please attempt to print after deactivating the background printing.
Reference:
Background Printing
Page 56
Index
Index
"100%" button 6 2-Up 8 "2-Up" Printing 24 4-Up 8 "4-Up" Printing 24
A
"Advanced" Menu Settings 12 Aligning the Print Head 38 Auto head cleaning 17
B
Background Printing 26 Basic Printing 20 Brightness 13 Bypass 10
C
Changing Ink Tank 30 Changing the Print Head 35 Cleaning the Print Head 34 Collate 8 Color 12 Color Balance 13 Color matching 13 ColorSync 13 Contrast 13 Copies 3 Custom Paper 5
D
Document Name 28
E
Edit Fonts 15 Enlarge/Reduce the Printed Image 23
F
Fit To Page 4
G
Grayscale 12 Guaranteed area 11
H
How to Use the Online Manual 1
I
Identifying Printer Problems 41 inches 5 Ink tank
Indicator window 17 Changing 30
K
Keeping the Printer Clean 40
L
Length 5
M
"Main" Menu Settings 7 Maintenance 29 "Maintenance" Dialog Box 17 Media Type 10 millimeters 5
N
N-Up Printing 8
O
Order 8 Orientation 6 Output Paper 11 "Output Quality" Dialog Box 13
P
Paper Jam 44 "Paper" Menu Settings 9 Paper Selection 10 "Paper Settings" Dialog Box 4 Paper Size 5 Paper tray 10 Print 18 Print alignment patterns 17 Print head
Alignment 38 Changing 35
Cleaning 34 Print Quality 12 Printable area 11 Printer Problems 41
Printer Properties 2 Printing a Photograph 25 Printing a Watermark 22 Printing Overview 18 Print Monitor 27
R
Remaining ink indicator window 17 Reverse Order 8
S
Sharp Color matching 13 Starting the Printer Driver 2 Status icon 28 Status window 28
T
Test Print Head 33 Text 15 Troubleshooting 41
U
Uninstalling the Printer Driver 48 Using the Chooser 19
V
"Version" Menu Settings 16
W
"Watermark" Menu Settings 14 Width 5
Z
Zoom[%] 6
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