How to Control the Online Manual1
How to Print Out the Online Manual1
Windows 95/98/Me/NT 4.0 Printer Driver Settings
Outline of the Printer Driver2
Starting the Printer Driver3
Printer Driver Functions5
"Paper/Quality" Tab Settings6
"Colour Adjustment" Settings10
"Layout" Tab Settings11
"Scaling" Tab Settings14
"Watermark" Tab Settings16
"Utility" Tab Settings18
Windows 2000/XP Printer Driver Settings
Outline of the Printer Driver19
Starting the Printer Driver20
Printer Driver Functions22
"Paper/Quality" Tab Settings23
"Advanced Options" Settings25
"Layout" Tab Settings29
"Scaling" Tab Settings32
"Watermark" Tab Settings34
"Utility" Tab Settings36
Print
Printing Overview37
Basic Prin tin g38
Printing a Watermark39
Enlarge/Reduce the Printed Image40
Printing Multiple Pages on One Page41
Make a Poster42
Printing a Photograph43
Print Status Window
Outline of the Print Status Window44
Print Status Window Functions45
Understanding Error Messages46
"Maintenance" Tab47
"Options" Tab48
Sharing Printer
Sharing the Printer using Windows Networking49
Shared Printer Settings50
Client Settings51
Maintenance
Time to Change the Ink Tank52
Changing the Ink Tank53
Test Print Head56
Cleaning the Print Head57
Changing the Print Head58
Aligning the Print Head61
Keeping the Printer Clean63
Troubleshooting
Identifying Printer Problems64
Plug and Play Screen does not Appear (when the USB is connected)
Failed to Install the Printer Driver (Windows 2000/XP)66
Paper is not Fed into the Printer67
Paper Jam69
Printer Inoperative70
Nothing Prints71
Uninstalling the Printer Driver
Reinstalling the Printer Driver
Faint, Uneven or Smeared Print Output75
Characters or Graphics are not Printed in Correct Posit ion76
Printed Lines are not Straight, or Have Blank Spaces77
Unit does not Print in Colour78
Printing is too Slow79
65
How to Use the Online Manual
How to Use the Online Manual
This Online Man ual provides in struction for the operation of your new printer. It is designed to assist you in the
operation of the Online Manual an d provide you with all relevant information.
For more information about computers, operating systems and Acrobat Reader, please refer to the relevant
manual or help file.
How to Control the Online Manual
Takes you back page by page. To return to the previous link, click the ( ) button
on the menu bar of the Acrobat Reader.
Click this button to display the Index of the Online Manual. From the Index you
can jump to various pages.
Click this button to display the Table of Contents of the Online Manual.
From the Table of Contents you can jump to various pages.
How to use the
Online Manual
Following links
Links can connect parts of a document to other parts for further information. In this document, green coloured letters are linked areas.
To follow a link, select the hand tool (), a zoom tool, or a selection tool. Position the pointer over the linked area on the page until the pointer
changes to a hand with a pointing finger (). Then click the link.
Printer Driver Settings
Windows 95/98/Me/NT 4.0
Windows 2000/XP
Print
Print Status
Window
Sharing PrinterMaintenanceTroubleshooting
Takes you forward page by page.
Click the listed
1
items to display
the header of
that section.
How to Print Out the Online Manual
In order to print out a hard copy of the Online Manual for your reference, go to Acrobat Reader, click the "File" menu,
and select "Print". After specifying the printer setting, click the "OK" button to print.
In this online manual, screen images and operating procedures are mainly for Windows Me. With other versions of Windows,
some screen images may be different from those in this manual.
1
How to Use the
Online Manual
Printer Drive r Settings
Windows 95/98/Me/NT4.0
Windows 2000/XP
Print
Print Status
Window
MaintenanceTroubleshootingSharing Printer
Windows 95/98/Me/NT 4.0
Outline of the Printer Driver
Printer Driver Settings
What is the Printer Driver?
A printer driver is a program designed t o convert print data from any application into d ata understandable by the printer
so that the printer can quickly and efficiently print out the data.
The five tabs of this printer driver are shown below.
By clicking the tabs displayed above, you will jump to a detailed description.
The items shown below can be setup on each tab.
Tab NameSetup Items
Paper/QualityPaper Source, Media, Paper Size, Banner Printing, Print Quality, Colour
LayoutOrientation, Copies, Page Order, Collate, N-Up Printing
ScalingZ o om, Fit to Paper Si z e, Poster Print i n g
WatermarkWatermark, Text, Size, Angle, Edit Co lour, Edit Fonts
UtilityMaintenance, About
How to Use the
Online Manual
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Starting the Printer Driver (part 1)
Open the printer driver setup screen by either of the methods show n below.
Reference:
Starting the Printer Driver using the "Start" Button
Starting the Printer Driver through an Application
Windows 95/98/Me/NT 4.0
Printer Driver Settings
1111
2222
Click the "Start" button.
Select "Settings" and click "Printers".
3
3
33
4
4
44
Click the "SHARP AJ-1100" printer driver icon in
the "Printers" window and from the "File" menu
select "Properties".
On Windows NT 4.0, select "Document Defaults" to
open the printer driver setup screen.
Click the "Setup" tab.
The printer driver setup screen will appear.
Refer to the Windows manual or help file for more
information on th e "General" tab, " Details" tab, "C olour
Management" ta b and "Sharing" tab .
How to Use the
Online Manual
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Starting the Printer Driver (part 2)
Starting the Printer Driver through an Application
Follow the steps shown below to open the printer driver setup screen through WordPad. First, activate WordPad. (Click
the "Start" button, select "Programs" , select "Accessories" and then click "WordPad".)
Reference:
Starting the Printer Driver using the "Start" Button
Printer Driver Settings
1111
2222
Go to "File" menu in WordPad, and select "Print".
Select "SHARP AJ-1100" from the Printer Name
drop-down list.
3
3
33
Click the "Properties" button to open the printer
driver setup screen.
If the dialog box is setup through an application, all
settings will be void when you quit the application.
How to Use the
Online Manual
Printer Drive r Settings
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Windows 2000/XP
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MaintenanceTroubleshootingSharing Printer
Printer Driver Functions
Tab
Index which allows you to
switch between the various
setup screens.
Check button
Allows you to select one
item from a list of options.
Check box
Click this option to
activate/deactivate each
function.
"OK" button
Click this button to save
your settings, and exit the
dialog box.
"Cancel" button
Click this button to exit the dialog box
without making any changes to the settings.
"Apply" button
Click to save your settings
without closing the dialog box.
Windows NT 4.0 does not
have the "Apply" button on
each screen.
Windows 95/98/Me/NT 4.0
Printer Driver Settings
Quit button
Click this button to quit the
printer driver setup screen.
( ) button
After clicking this button, click
the preference located in the
dialog box you want to know
more about, and receive a
basic explanation.
Basic explanation is also
available by right-clicking
on the preference you want
to know.
Drop-down list
Allows you to make one
selection from a list of choices.
Click the ( ) button to display
your choices.
"Defaults" button
Returns settings to default
mode of the tab. Refer to the
information page for each tab
to check the values of the
default settings.
5
How to Use the
Online Manual
Printer Drive r Settings
Windows 95/98/Me/NT4.0
Windows 2000/XP
Print
Print Status
Window
MaintenanceTroubleshootingSharing Printer
"Paper/Quality" Tab Settings (part 1)
On this tab, specify settings related to paper or print quality.
Reference:
Only "Tray" is available with
this model.
Select the paper size for your
document.
Quality guaranteed area and printable area
Windows 95/98/Me/NT 4.0
Printer Driver Settings
Select the type of paper.
This option sets printing quality.
Set printer output preferences to
colour or greyscale.
When printing colour data
in greyscale mode, a small
amount of colour ink will
still be utilised. For this
reason, output colouration
will appear slightly different
from that obtained when
printing monochrome data.
How to Use the
Online Manual
Printer Drive r Settings
Windows 95/98/Me/NT4.0
On the above screen, click on options shown in the green boxes
to make additional changes.
Print Status
Window
Windows 2000/XP
Print
Open to set output quality and
adjust colours.
Returns all user modified settings
back to default settings of this tab.
Media: Plain
Paper Size: A4 or Letter
Banner Printing: Off
Print Quality: Normal
Colour: Colour
6
MaintenanceTroubleshootingSharing Printer
"Paper/Quality" Tab Settings (part 2)
Windows 95/98/Me/NT 4.0
Printer Driver Settings
Media
Select the type of paper to be used. Select from "Plain",
"Coated", "Photo", "Transparency", "T-shirt transfer", and
"Card Stock". Insert the paper that was selected into the tray.
For more information on various paper types, refer to the
following table.
MediaDescriptionMedia Usage
PlainNormal office paper
(copier paper and high quality
paper)
CoatedThe print side of coated paper
is whiter.
PhotoThe print side of photo paper is
glossy.
Transparency
T-shirt transferThis media is to be tra nsferred
Overhead presentation on clear
film. The print sid e o f
transparency film is rougher.
to cloth materials by an iron.
Corporate documents
Graphics, Images
Photographs
Overhead
presentations
T-shirt, Place mat
Print Quality
This option sets printing speed and quality. You can trade off
speed for quality. "Draft" is the fastest and lowest quality,
"Best" is the slowest and best quality.
Draft
Sharp Rapid
Normal
Best
* The print quality also depends on the specified (loaded) paper type.
! If lines are broken when printing with "Draft", change
the setting to any other option.
! Some of the settin gs ca nn ot be sel e cted depending
on the "Media".
Select this option when you want to print text data
with high speed. If you print graphics, illustrations, or
lines with this option, the print quality is low.
Select this option when you want to print a document
containing graphics or illustrations with high speed.
This option provides a lower print quality than
"Normal" or "Best".
This option offers you normal print quality with normal
print speed.
Select this option when you want to get high print
quality for photographs or images.
Card StockThick plain paperCard printing
! Be sure to use Sharp recommended OHP films
when you select "Transparency".
! If you select "T-shirt transfer", the original image will
be reversed on the printed media to make a proper
image on the T-shirt.
! Depending on th is "Media" setting, some of the "Print
Quality" settings cannot be selected.
How to Use the
Online Manual
Windows 95/98/Me/NT4.0
Printer Drive r Settings
Windows 2000/XP
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Print Status
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"Paper/Quality" Tab Settings (part 3)
Windows 95/98/Me/NT 4.0
Printer Driver Settings
Paper Size
Select an appropriat e paper size for your document from dr op-down
list.
Paper
Ledger (Fit to Page)
Letter
Legal
Executive
*
A4
A5
A6
B4 (Fit to Page)
B5
COM10
DL
C6
Invitation A2
Index card 5" x 8"
Index card 4" x 6"
Index card 3" x 5"
Custom
When "Ledger (Fit to Page)", "A3 (Fit to Page)" or "B4 (Fit
*
*
11" x 17"
*
8.5" x 11"
8.5" x 14"
7.25" x 10.5"
297mm x 420mmA3 (Fit to Page)
210mm x 297mm
148mm x 210mm
105mm x 148mm
257mm x 364mm
182mm x 257mm
4.125" x 9.5"
110mm x 220mm
114mm x 162mm
4.375" x 5.75"
5" x 8"
4" x 6"
3" x 5"
Min. : 76.2mm x 127.0mm (3.00" x 5.00")
Max. : 215.9mm x 355.6mm (8.50" x 14.00")
to Page)" is selected, the printing image will be sized to fit
A4 or Letter size. If you want the image to be sized to fit
other sizes of paper, select the "Fit to Page" box.
Generally, load the paper whose size corresponds to the
size you select for the " Paper Size". If you set di fferent size
of paper into the tray, you may fai l to pri nt successf ully. For
the detail of paper setting, refer to "LOADING PAPER" in
the Setup Guide and Operation Manual.
Size
"Custom Size" button
Select "Custom" for "Paper Size" and then click this button to set
custom paper sizes for your document.
Click the up and down
arrows of the spin box, or
enter a number to
customize the width to
the custom paper you
wish to use.
Click the up and down
arrows of the spin box, or
enter a number to
customize the length to
the custom paper you
wish to use.
Select the units of
measurement for paper
size settings: either
"millimetres" or "inches".
Banner Printing
Enable/disable "Banner Printing" setting. When this setting is
enabled, you can print up to 5 pages of A4 or letter size data
continuously without any white blanks on the page borders.
"Banner Printing" is available when "A4" or "Letter" is
selected for "Paper Size".
! Open the paper tray so that it is ne arly horizontal (position
2) before inserting the banner paper.
!
Maximum 5 sheets of banner paper can be used.
How to Use the
Online Manual
Printer Drive r Settings
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"Paper/Quality" Tab Settings (part 4)
Quality guaranteed area and printable area
This printer can print onto the following area of the paper. It is
recommended that you specify margins from your application
to fit within the quality guaranteed area.
Quality guaranteed area
Guaranteed area is inside 19mm from the top / bottom edge of
the paper, and 10mm from the right / left edge of the paper.
Printable area
The void area of th e prin ter d rive r is 3mm from th e pap er ed ges.
The print quality may be degraded outside the guaranteed area
according to the contents of your document.
Windows 95/98/Me/NT 4.0
Printer Driver Settings
19mm
How to Use the
Online Manual
3mm
3mm
Windows 95/98/Me/NT4.0
Printable area
guaranteed area
Printable area
10mm
Printer Drive r Settings
10mm
Quality
3mm
Windows 2000/XP
3mm
19mm
Print
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"Colour Adjustment" Settings
Printer Driver Settings
Set the colour matching as well as the brightness, contrast and colour balance of an image.
Check your colour image preferences
using this screen.
Set the brightness, contrast and colour
balance level of your print job here.
Allows you to select the Colour
Management System.
The Colour Management System
enables you to adjust the image colour
on your display to the result of the print
job.
SHARP Colour matching
Select this option to utilise SHARP's
original Colour Management System.
ICM
Select this option to utilise Windows
standard Colour Management
System.
• By selecting "ICM", both the
"Image" and "Colour Balance"
options become disabled.
• The "ICM" setting is
unavailable with Windows 95
or NT 4.0.
0%100%
Directly enter the figure or move the
scroll bar.
Returns all user modified settings back
to default settings of this dialog box.
Colour matching: SHARP Colour matching
Brightness: 50%
Contrast: 50%
Saturation: 50%
Red Strength: 50%
Green Strength: 50%
Blue Strength: 50%
How to Use the
Online Manual
Printer Drive r Settings
Windows 95/98/Me/NT4.0
Windows 2000/XP
Print
Print Status
Window
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MaintenanceTroubleshootingSharing Printer
"Layout" Tab Settings (part 1)
On this tab, specify a preferred option for each setting for output layout .
Select the orientation for
your documents.
The settings you made at
"Banner Printing",
"Orientation", "N-Up Printing"
and "Poster Printing" are
shown in this image.
Choose the output order of
pages when printing
multiple pages.
Windows 95/98/Me/NT 4.0
Printer Driver Settings
Set the number of copies
between 1 - 50.
Not available when
"Banner Printing" is
enabled.
Check this box when you
want to print multiple pages
of document as collated
sets.
Set this feature to place
multiple reduced pages onto
a single page.
Returns all user modified
settings back to default
settings of this tab.
How to Use the
Online Manual
Printer Drive r Settings
Windows 95/98/Me/NT4.0
On the above screen, click on options shown in the green boxes
to make additional changes.
Print Status
Window
Windows 2000/XP
Print
Orientation: Portrait
Page Order: Front to Back
Copies: 1
Collate: Off
N-Up Printing: 1-Up
11
MaintenanceTroubleshootingSharing Printer
"Layout" Tab Settings (part 2)
Windows 95/98/Me/NT 4.0
Printer Driver Settings
Orientation
Set the orientation for your documents either to "Portrait" or
"Landscape".
Portrait
Check this setting to print your documents vertically.
Landscape
Check this setting to print your documents horizontally.
Image Rotation
Enable/disable "Ima ge Rotation" whic h rotates the printed ima ge
by 180 degree. This function is available if "Landscape" is
selected for the "Orientation".
Image Rotation: On
Page Order
Use this setting to specify the output order of multiple pages.
You can select "Front to Back" or "Back to Front".
Front to BackBack to Front
If "COM10", "DL", "C6", or "Invitation
A2" is selected for the "Paper Size"
setting and set to "Landscape", the
paper will be output in the orientation
shown in the right illustration.
How to Use the
Online Manual
Printer Drive r Settings
Windows 95/98/Me/NT4.0
Windows 2000/XP
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"Layout" Tab Settings (part 3)
Windows 95/98/Me/NT 4.0
Printer Driver Settings
N-Up Printing
Set this feature to place multiple reduced pages onto a single
page. Select the "2-Up" option to copy two pages or the "4-Up"
option to copy four pages onto a single printed page.
Orientation
PortraitLandscape
N-Up Printing
4-Up2-Up
Collate
When multiple copies are printed, this setting places each copy
in numerical order.
For more detailed information, refer to the table below.
Example: When printing out two copies of a three-page document.
CollatePage OrderOutput Result
Front to Back
Front to Back
Back to Front
! The illustrations above assume that the paper size
! When "Ledger (Fit to Pag e)", "A3 (Fit to Pa ge)", "B 4
How to Use the
Online Manual
selected for "Paper Si ze" setti ng co rre sponds to th e
size of paper in the tray.
(Fit to Page)", "COM10", "DL", "C6", "Invitation A2"
or "Custom" is selected for "Paper Size", "N-Up
Printing" is not available.
Printer Drive r Settings
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Windows 2000/XP
Print
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Window
Back to Front
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MaintenanceTroubleshootingSharing Printer
Windows 95/98/Me/NT 4.0
"Scaling" Tab Settings (part 1)
Printer Driver Settings
On this tab, set the preferences for enlarging/reducing your document and poster printing.
Allows you to reduce or enlarge
the size of the print.
The settings you made at
"Banner Printing", "Orientation",
"N-Up Printing" and "Poster
Printing" are shown in this image.
Enlarges/reduces the image to
fit to the size of paper in the
printer.
On the above screen, click on options shown in the green boxes
to make additional changes.
Enables you to print an
enlarged image of onepage document onto
separated multiple sheets
(4, 9, or 16 sheets).
Returns all user modified
settings back to default
settings of this tab.
Zoom: 100%
Fit to Page: Off
Poster Printing: None
How to Use the
Online Manual
Printer Drive r Settings
Windows 95/98/Me/NT4.0
Windows 2000/XP
Print
Print Status
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"Scaling" Tab Settings (part 2)
Windows 95/98/Me/NT 4.0
Printer Driver Settings
Zoom
Allows you to reduce or enlarge the size of the print from 25%
to 400% in 1% increments.
"100%" button
Click to return to 100% (default setting).
"Zoom" setting is not available when any of "Banner
Printing", "Fit to Paper Size", "N-Up Printing", or
"Poster Printing" setting is enabled.
Fit to Paper Size
Fit to Page
Check this box to fit the document size to the paper size in the
printer automatically.
Source Size
The specified "Paper Size" appears in this box. Make sure that
the size appearing in this box corresponds to the do cument siz e.
Target Size
Select the size of the paper loaded in the printer.
! When "COM10 ", "DL", "C6" or "Invitation A2" is
selected for "Paper Size", "Zoom" and "Fit to Paper
Size" settings are disabled.
! "Fit to Paper Size" setting is no t availa ble when any
of "Banner Printing", "N-Up Printing", or "Poster
Printing" setting is enabled.
Poster Printing
Select the number of sheets for "Poster Printing". "2 x 2" (4 sheets),
"3 x 3" (9 sheets), and "4 x 4" (16 sheets) are available.
Border
The border of each sheet is printed as shown in the illustration below
when this option is checked. This setting is usef ul for cropping margins
or pasting the sheets to each other.
Border
Overlap area
Check this option to print overlapped images on multiple sheets. Use this
setting when you intend to paste the sheets without any space on the joint.
The same portion
of the image is
printed on both
sheets.
!
When "Ledger (Fit to Page)", "A3 (Fit to Page)", "B4 (Fit to
Page)", "COM10", "DL", "C6", "Invitation A2" or "Custom" is
selected for "Paper Siz e", "Poster Printing" is not available.
!
"Poster Printing" setting is not available when any of
"Banner Printing", "Fit to Paper Size", or "N-Up Printing"
setting is enabled.
How to Use the
Online Manual
Printer Drive r Settings
Windows 95/98/Me/NT4.0
Windows 2000/XP
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Print Status
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"Watermark" Tab Settings (part 1)
Use this screen to set watermarks.
Windows 95/98/Me/NT 4.0
Printer Driver Settings
Use this screen to view
how the watermark will
appear on your
document.
You can drag the
watermark to your
favourite place by using
the mouse.
Move the location of the
watermark using the
scroll bar.
Click this button to
centre a watermark in
the middle of the
document.
On the above screen, click on options shown in the green boxes
to make additional changes.
Select the type of watermark.
Create your original watermark
in this box.
Use the scroll bar or enter a
figure to set the font size of a
watermark from 6 to 500 points.
Use the scroll bar to set the
print angle of a watermark from
-90 to 90 degree.
(The angle can be set in 15
degree multiples.)
You cannot type the desired
angle value in this field.
Returns all user modified
settings back to default settings
of this tab.
Watermark: (None)
On First Page Only: Off
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"Watermark" Tab Settings (part 2)
Windows 95/98/Me/NT 4.0
Printer Driver Settings
Watermark
Select a watermark from the drop-down list. Select from "TOP
SECRET", "CONFIDENTIAL", "DRAFT", "ORIGINAL" and
"COPY". No watermark will appear on the document if
"(None)" is selected.
Text
To add a new wat ermar k, t ype i n the pre ferr ed cha racte rs in thi s
box, and then click the "Add" button.
To change your original watermark, select the watermark to be
changed from the drop-down list of "Watermark", c hange the
characters appearing in this box appropriately, and then click the
"Update" button.
"Update" button
Select your original watermark from the drop-down list. After
adjusting the size and angle to suit your preferences, click the
"Update" button to save.
You cannot permanently save changes to the size and
angle of a default watermark using this button. To
permanently save all new changes, use the "Add" button.
"Add" button
Enter your text over the currently displayed text and click this
button to add a new watermark.
After selecting a watermark from the drop-down list and setting its
size and angle, click this button to add new changes.
"Delete" button
To remove your original watermark from the drop-down list,
select it and click this button.
Default watermarks cannot be deleted.
"Edit Colour" button
For setting the colour of a w a ter mar k, cl ick thi s b utt on t o d isp lay
the "Colour" dialog box.
For more informat ion on this dialog box, click the () button, and
then point and click on the item that you want information on.
"Edit Fonts" button
To adjust the font style of a watermark, click this b utton to display
the "Font" dialog box.
For more informat ion on this dialog box, click the () button, and
then point and click on the item that you want information on.
On First Page Only
Check this box to ensure a watermark is printed only on the first
page of the document. By leaving this box unchecked, the
watermark will appear on every page o f the printed document.
How to Use the
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Printer Drive r Settings
Windows 95/98/Me/NT4.0
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MaintenanceTroubleshootingSharing Printer
"Utility" Tab Settings
On this tab, you can open the "Maintenance" tab of the print status window.
"Maintenance" button
Click to access maintenance options.
"About" button
Click this button to display the "About" dialog box for information on the driver
name and version.
Windows 95/98/Me/NT 4.0
Printer Driver Settings
On the above screen, click on options shown in
the green boxes to make additional changes.
How to Use the
Online Manual
Windows 95/98/Me/NT4.0
Printer Drive r Settings
Windows 2000/XP
Print
Print Status
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MaintenanceTroubleshootingSharing Printer
Windows 2000/XP
Outline of the Printer Driver
Printer Driver Settings
What is the Printer Driver?
A printer driver is a program designed t o convert print data from any application into d ata understandable by the printer
so that the printer can quickly and efficiently print out the data.
The five tabs of this printer driver are shown below.
By clicking the tabs displayed above, you will jump to a detailed description.
The items shown below can be setup on each tab.
Tab NameSetup Items
Paper/QualityPaper Source, Media, Quality Settings, Colour, Advanced
LayoutOrientation, Copies, Page Order, Collate, N-Up Printing
ScalingZ o om, Fit to Paper Si z e, Poster Print i n g
WatermarkWatermark, Text, Size, Angle, Edit Co lour, Edit Fonts
UtilityMaintenance, About
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MaintenanceTroubleshootingSharing Printer
Starting the Printer Driver (part 1)
Open the printer driver setup screen by either of the methods show n below.
Reference:
Starting the Printer Driver using the "Start" Button
Starting the Printer Driver through an Application
Windows 2000/XP
Printer Driver Settings
1111
2222
Click the "Start" button.
Select "Settings" and click "Printers".
On Windows XP, click "Control Panel", click "Printers and
Other Hardware", and then click "Printers and Faxes".
3
3
33
Click the "SHARP AJ-1100" printer driver icon and
from the "File" menu select "Printing Preferences".
The printer driver setup screen will appear.
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Windows 2000/XP
Starting the Printer Driver (part 2)
Printer Driver Settings
Starting the Printer Driver through an Application
Follow the steps shown below to open the printer driver setup screen through WordPad. First, activate WordPad. (Click
the "Start" button, select "Programs" ("All Programs" on Windows XP), select "Accessories" and then click "WordPad".)
Reference:
Starting the Printer Driver using the "Start" Button
1111
Go to "File" menu in WordPad, and select "Print".
2
2
22
Select "SHARP AJ-1100" printer driver icon from
"Select Printer" area.
You can setup the preferences for the printer driver through
the five tabs of "Paper/Quality", "Layout", "Scaling",
"Watermark", and "Utility".
On Windows XP, click the "Preferences" button to open the
printer driver setup screen.
If the dialog box is setup through an application, all
settings will be void when you quit the application.
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MaintenanceTroubleshootingSharing Printer
Printer Driver Functions
Windows 2000/XP
Printer Driver Settings
Quit button
Click this button to quit the
printer driver setup screen.
Tab
Index which allows you to
switch between the various
setup screens.
Check button
Allows you to select one
item from a list of options.
"OK" button
Click this button to save
your settings, and exit the
dialog box.
( ) button
After clicking this button, click
the preference located in the
dialog box you want to know
more about, and receive a
basic explanation.
Basic explanation is also
available by right-clicking
on the preference you want
to know.
Drop-down list
Allows you to make one
selection from a list of choices.
Click the ( ) button to display
your choices.
Check box
Click this option to
activate/deactivate each
function.
"Cancel" button
Click this button to exit the
dialog box without making
any changes to the settings.
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"Apply" button
Click to save your settings
without closing the dialog box.
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"Advanced" button
Click this button to make
detailed settings.
22
MaintenanceTroubleshootingSharing Printer
"Paper/Quality" Tab Settings (part 1)
On this tab, specify settings related to paper or print quality.
Windows 2000/XP
Printer Driver Settings
Only "Tray" is available with
this model.
Select the type of paper.
This option sets printing
quality.
Select from "Best", "Normal",
and "Draft".
"Custom" is selected
automatically by changing
the "Print Quality" of
"Advanced" settings.
On the above screen, click on options shown in the green boxes
to make additional changes.
Set printer output preferences
to colour or greyscale.
When printing colour
data in greyscale mode,
a small amount of colour
ink will still be utilised.
For this reason, output
colouration will appear
slightly different from that
obtained when printing
monochrome data.
Click this button when
you intend to change the
settings below.
Paper Size,
Custom Size,
Banner Printing,
Print Quality,
Colour Adjustment
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MaintenanceTroubleshootingSharing Printer
"Paper/Quality" Tab Settings (part 2)
Media
Select the type of paper to be used. Select from "Plain",
"Coated", "Photo", "Transparency", "T-shirt transfer", and
"Card Stock". Insert the paper that was selected into the tray.
For more information on various paper types, refer to the
following table.
MediaDescriptionMedia Usage
Windows 2000/XP
Printer Driver Settings
PlainNormal office paper
(copier paper and high quality
paper)
CoatedThe print side of coated paper
is whiter.
PhotoThe print side of photo paper is
glossy.
TransparencyOverhead presentation on
clear film. The print side of
transparency film is rougher.
T-shirt transferThis media is to be transferred
to cloth materials by an iron.
Card StockThick plain paperCard printing
Corporate documents
Graphics, Images
Photographs
Overhead
presentations
T-shirt, Place mat
! Be sure to use Sharp recommended OHP films
when you select "Transparency".
! If you select "T-shirt transfer", the original image will
be reversed on the printed media to make a proper
image on the T-shirt.
! Depending on th is "Media" setting, some of the "Print
Quality" settings on the "Advanced Option s" can no t
be selected.
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"Advanced Options" Settings (Part 1)
Printer Driver Settings
This dialog box appe ars when you click the "Advanc ed" button on the "Paper/Qual ity" tab. You can make detailed
settings fo r printing on this dialog box.
Reference:
Select the paper size for your document.
Allows you to customize the size of the paper.
Enable/disable banner printing.
This option sets printing quality.
Open to set output quality and adjust colours.
Quality guaranteed area and printable area
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On the above screen, click on options shown in
the green boxes to make additional changes.
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25
"Advanced Options" Settings (Part 2)
Windows 2000/XP
Printer Driver Settings
Paper Size
Select an appropriat e paper size for your document from dr op-down
list.
Paper
Ledger (Fit to Page)
Letter
Legal
Executive
*
A4
A5
A6
B4 (Fit to Page)
B5
COM10
DL
C6
Invitation A2
Index card 5" x 8"
Index card 4" x 6"
Index card 3" x 5"
Custom
When "Ledger (Fit to Page)", "A3 (Fit to Page)" or "B4 (Fit
*
*
11" x 17"
*
8.5" x 11"
8.5" x 14"
7.25" x 10.5"
297mm x 420mmA3 (Fit to Page)
210mm x 297mm
148mm x 210mm
105mm x 148mm
257mm x 364mm
182mm x 257mm
4.125" x 9.5"
110mm x 220mm
114mm x 162mm
4.375" x 5.75"
5" x 8"
4" x 6"
3" x 5"
Min. : 76.2mm x 127.0mm (3.00" x 5.00")
Max. : 215.9mm x 355.6mm (8.50" x 14.00")
to Page)" is selected, the printing image will be sized to fit
A4 or Letter size. If you want the image to be sized to fit
other sizes of paper, select the "Fit to Page" box.
Generally, load the paper whose size corresponds to the
size you select for the " Paper Size". If you set di fferent size
of paper into the tray, you may fai l to pri nt successf ully. For
the detail of paper setting, refer to "LOADING PAPER" in
the Setup Guide and Operation Manual.
Size
"Setup" button (Custom Size)
Select "Custom" for "Paper Size" and then click this button to
set custom paper sizes for your document.
Click the up and down
arrows of the spin box, or
enter a number to
customize the width to
the custom paper you
wish to use.
Click the up and down
arrows of the spin box, or
enter a number to
customize the length to
the custom paper you
wish to use.
Select the units of
measurement for paper
size settings: either
"millimetres" or "inches".
Banner Printing
Enable/disable "Banner Printing" setting. When this setting is
enabled, you can print up to 5 pages of A4 or letter size data
continuously without any white blanks on the page borders.
"Banner Printing" is available when "A4" or "Letter" is
selected for "Paper Size".
!
Open the paper tray so that it is ne arly horizontal (position
2) before inserting the banner paper.
!
Maximum 5 sheets of banner paper can be used.
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MaintenanceTroubleshootingSharing Printer
"Advanced Options" Settings (Part 3)
Windows 2000/XP
Printer Driver Settings
Print Quality
This option sets printing speed and quality. You can trade off
speed for quality. "Draft" is the fastest and lowest quality,
"Best" is the slowest and best quality.
Draft
Sharp Rapid
Normal
Best
* The print quality also depends on the specified (loaded) paper type.
! If lines are broken when printing with "Draft", change
the setting to any other option.
! Some of the settings cannot be selected depending
on the "Media" setting on the "Paper/Quality" tab.
Select this option when you want to print text data
with high speed. If you print graphics, illustrations, or
lines with this option, the print quality is low.
Select this option when you want to print a document
containing graphics or illustrations with high speed.
This option provides a lower print quality than
"Normal" or "Best".
This option offers you normal print quality with normal
print speed.
Select this option when you want to get high print
quality for photographs or images.
Quality guaranteed area and printable area
This printer can print onto the following area of the paper. It is
recommended that you specify margins from your application
to fit within the quality guaranteed area.
Quality guaranteed area
Guaranteed area is inside 19mm from the top / bottom edge of
the paper, and 10mm from the right / left edge of the paper.
Printable area
The void area of the print er d river is 3 mm fr om th e pap er ed ges.
The print quality may be degraded outside the guaranteed area
according to the contents of your document.
3mm
3mm
Printable area
Quality
guaranteed area
10mm
19mm
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19mm
Printable area
10mm
3mm
3mm
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MaintenanceTroubleshootingSharing Printer
"Advanced Options" Settings (Part 4)
"Colour Adjustment" Settings
Set the colour matching as well as the brightness, contrast and colour balance of an image.
Check your colour image preferences
using this screen.
Allows you to select the Colour
Management System.
The Colour Management System
enables you to adjust the image colour
on your display to the result of the print
job.
SHARP Colour matching
Select this option to utilise SHARP's
original Colour Management System.
ICM
Select this option to utilise Windows
standard Colour Management
System.
Set the brightness, contrast and colour
balance level of your print job here.
Directly enter the figure or move the
scroll bar.
Returns all user modified settings back
to default settings of this dialog box.
Windows 2000/XP
Printer Driver Settings
0%100%
By selecting "ICM", both the
"Image" and "Colour Balance"
options become disabled.
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Colour matching: SHARP Colour matching
Brightness: 50%
Contrast: 50%
Saturation: 50%
Red Strength: 50%
Green Strength: 50%
Blue Strength: 50%
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MaintenanceTroubleshootingSharing Printer
"Layout" Tab Settings (part 1)
On this tab, specify a preferred option for each setting for output layout .
Select the orientation for
your documents.
The settings you made at
"Banner Printing",
"Orientation", "N-Up Printing"
and "Poster Printing" are
shown in this image.
Choose the output order of
pages when printing
multiple pages.
Windows 2000/XP
Printer Driver Settings
Set the number of copies
between 1 - 50.
Not available when
"Banner Printing" is
enabled.
Check this box when you
want to print multiple pages
of document as collated
sets.
Set this feature to place
multiple reduced pages onto
a single page.
Returns all user modified
settings back to default
settings of this tab.
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On the above screen, click on options shown in the green boxes
to make additional changes.
Print Status
Window
Windows 2000/XP
Print
Orientation: Portrait
Page Order: Front to Back
Copies: 1
Collate: Off
N-Up Printing: 1-Up
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MaintenanceTroubleshootingSharing Printer
"Layout" Tab Settings (part 2)
Windows 2000/XP
Printer Driver Settings
Orientation
Set the orientation for your documents either to "Portrait" or
"Landscape".
Portrait
Check this setting to print your documents vertically.
Landscape
Check this setting to print your documents horizontally.
Image Rotation
Enable/disable "Ima ge Rotation" whic h rotates the printed ima ge
by 180 degree. This function is available if "Landscape" is
selected for the "Orientation".
Image Rotation: On
Page Order
Use this setting to specify the output order of multiple pages.
You can select "Front to Back" or "Back to Front".
Front to BackBack to Front
If "COM10", "DL", "C6", or "Invitation
A2" is selected for the "Paper Size"
setting and set to "Landscape", the
paper will be output in the orientation
shown in the right illustration.
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MaintenanceTroubleshootingSharing Printer
"Layout" Tab Settings (part 3)
Windows 2000/XP
Printer Driver Settings
N-Up Printing
Set this feature to place multiple reduced pages onto a single
page. Select the "2-Up" option to copy two pages or the "4-Up"
option to copy four pages onto a single printed page.
Orientation
PortraitLandscape
N-Up Printing
4-Up2-Up
Collate
When multiple copies are printed, this setting places each copy
in numerical order.
For more detailed information, refer to the table below.
Example: When printing out two copies of a three-page document.
CollatePage OrderOutput Result
Front to Back
Front to Back
Back to Front
! The illustrations above assume that the paper size
! When "Ledger (Fit to Pag e)", "A3 (Fit to Pa ge)", "B 4
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selected for "Paper Si ze" setti ng co rre sponds to th e
size of paper in the tray.
(Fit to Page)", "COM10", "DL", "C6", "Invitation A2"
or "Custom" is selected for "Paper Size", "N-Up
Printing" is not available.
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MaintenanceTroubleshootingSharing Printer
"Scaling" Tab Settings (part 1)
Printer Driver Settings
On this tab, set the preferences for enlarging/reducing your document and poster printing.
Windows 2000/XP
Allows you to reduce or enlarge
the size of the print.
The settings you made at
"Banner Printing", "Orientation",
"N-Up Printing" and "Poster
Printing" are shown in this image.
Enlarges/reduces the image to
fit to the size of paper in the
printer.
On the above screen, click on options shown in the green boxes
to make additional changes.
Enables you to print an
enlarged image of onepage document onto
separated multiple sheets
(4, 9, or 16 sheets).
Returns all user modified
settings back to default
settings of this tab.
Zoom: 100%
Fit to Page: Off
Poster Printing: None
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MaintenanceTroubleshootingSharing Printer
"Scaling" Tab Settings (part 2)
Windows 2000/XP
Printer Driver Settings
Zoom
Allows you to reduce or enlarge the size of the print from 25%
to 400% in 1% increments.
"100%" button
Click to return to 100% (default setting).
"Zoom" setting is not available when any of "Banner
Printing", "Fit to Paper Size", "N-Up Printing", or
"Poster Printing" setting is enabled.
Fit to Paper Size
Fit to Page
Check this box to fit the document size to the paper size in the
printer automatically.
Source Size
The specified "Paper Size" appears in this box. Make sure that
the size appearing in this box corresponds to the do cument siz e.
Target Size
Select the size of the paper loaded in the printer.
! When "COM10 ", "DL", "C6" or "Invitation A2" is
selected for "Paper Size", "Zoom" and "Fit to Paper
Size" settings are disabled.
! "Fit to Paper Size" setting is no t availa ble when any
of "Banner Printing", "N-Up Printing", or "Poster
Printing" setting is enabled.
Poster Printing
Select the number of sheets for "Poster Printing". "2 x 2" (4 sheets),
"3 x 3" (9 sheets), and "4 x 4" (16 sheets) are available.
Border
The border of each sheet is printed as shown in the illustration below
when this option is checked. This setting is usef ul for cropping margins
or pasting the sheets to each other.
Border
Overlap area
Check this option t o print overlapped images on multiple sheets. Use this
setting when you intend to paste the sheets without any space on the joint.
The same portion
of the image is
printed on both
sheets.
!
When "Ledger (Fit to Page)", "A3 (Fit to Page)", "B4 (Fit to
Page)", "COM10", "DL", "C6", "Invitation A2" or "Custom" is
selected for "Paper Siz e", "Poster Printing" is not available.
!
"Poster Printing" setting is not available when any of
"Banner Printing", "Fit to Paper Size", or "N-Up Printing"
setting is enabled.
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"Watermark" Tab Settings (part 1)
Use this screen to set watermarks.
Windows 2000/XP
Printer Driver Settings
Use this screen to view
how the watermark will
appear on your
document.
You can drag the
watermark to your
favourite place by using
the mouse.
Move the location of the
watermark using the
scroll bar.
Click this button to
centre a watermark in
the middle of the
document.
On the above screen, click on options shown in the green boxes
to make additional changes.
Select the type of watermark.
Create your original watermark
in this box.
Use the scroll bar or enter a
figure to set the font size of a
watermark from 6 to 500 points.
Use the scroll bar to set the
print angle of a watermark from
-90 to 90 degree.
(The angle can be set in 15
degree multiples.)
You cannot type the desired
angle value in this field.
Returns all user modified
settings back to default settings
of this tab.
Watermark: (None)
On First Page Only: Off
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"Watermark" Tab Settings (part 2)
Windows 2000/XP
Printer Driver Settings
Watermark
Select a watermark from the drop-down list. Select from "TOP
SECRET", "CONFIDENTIAL", "DRAFT", "ORIGINAL" and
"COPY". No watermark will appear on the document if
"(None)" is selected.
Text
To add a new wat ermar k, t ype i n the pre ferr ed cha racte rs in thi s
box, and then click the "Add" button.
To change your original watermark, select the watermark to be
changed from the drop-down list of "Watermark", c hange the
characters appearing in this box appropriately, and then click the
"Update" button.
"Update" button
Select your original watermark from the drop-down list. After
adjusting the size and angle to suit your preferences, click the
"Update" button to save.
You cannot permanently save changes to the size and
angle of a default watermark using this button. To
permanently save all new changes, use the "Add" button.
"Add" button
Enter your text over the currently displayed text and click this
button to add a new watermark.
After selecting a watermark from the drop-down list and setting its
size and angle, click this button to add new changes.
"Delete" button
To remove your original watermark from the drop-down list,
select it and click this button.
Default watermarks cannot be deleted.
"Edit Colour" button
For setting the colour of a w a ter mar k, cl ick thi s b utt on t o d isp lay
the "Colour" dialog box.
For more informat ion on this dialog box, click the () button, and
then point and click on the item that you want information on.
"Edit Fonts" button
To adjust the font style of a watermark, click this b utton to display
the "Font" dialog box.
For more informat ion on this dialog box, click the () button, and
then point and click on the item that you want information on.
On First Page Only
Check this box to ensure a watermark is printed only on the first
page of the document. By leaving this box unchecked, the
watermark will appear on every page o f the printed document.
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MaintenanceTroubleshootingSharing Printer
"Utility" Tab Settings
On this tab, you can open the "Maintenance" tab of the print status window.
"Maintenance" button
Click to access maintenance options.
"About" button
Click this button to display the "About" dialog box for information on the driver
name and version.
Windows 2000/XP
Printer Driver Settings
On the above screen, click on options shown in
the green boxes to make additional changes.
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Printing Overview
The flow chart shown below provides printing overview.
Reference:
Reference:
Basic Printing, Printing a Watermark, Enlarge/Reduce the Printed Image,
Printing Multiple Pages on One Page, Make a Poster, Printing a Photograph
For more information on printing, refer to Basic Printing.
Prepare the document you intend to print
Load paper
Reference:
For loading paper, refer to the "LOADING PAPER" in the Setup Guide and
Operation Manual.
Open the printer driver setup screen and set the print preferences
Print
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Initiate printing
Exit printing
Windows 2000/XP
Print
Print Status
Window
Ensure printing has been
completed before turning the
power off. Do not remove the
power cord before turning the
printer off at the power button
and ensure that the power lamp
is extinguished.
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MaintenanceTroubleshootingSharing Printer
Basic Printing
This is a printing example using WordPad to print a document onto A4 size paper.
Print
1111
2222
3333
Start WordPad, make a new file, and enter the text
you intend to print.
Select "Print" from the application's "File" menu.
Click here.
Make sure that "SHARP AJ-1100" is selected as the current
printer. If you intend to change any print setting, click the
"Properties" button to open the setting dialog.
On Windows XP, click the "Preferences" button.
Identify the current printer
1
in this box.
4
4
44
Click the "OK" button in the "Print" dialog box.
On Windows 2000/XP, click the "Print" button.
Click here.
Printing starts according to your preferences.
Reference:
Windows 2000 does not have the "Properties" button
on this dialog box. Switch to the desired tab by clicking
it to specify printer settings.
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Click this button to change
2
any print preference.
Printer Driver Settings (Windows 95/98/
Me/NT 4.0, Windows 2000/XP)
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MaintenanceTroubleshootingSharing Printer
Printing a Watermark
Print
To print a watermark, for example "CONFIDENTIAL", on your document, refer to the following steps. Open the
printer driver and click the "Watermark" tab.
Reference:
See Starting the Printer Driver through an Application (Windows 95/98/Me/NT 4.0, Windows 2000/XP) for details
on how to open the printer driver.
How to Print a Watermark
From the "Watermark" drop-down list, select the watermark, for example "CONFIDENTIAL", you wish to print on your
document, and start printing.
Reference:
See the "Watermark" Tab Settings (Windows 95/98/Me/NT 4.0, Windows 2000/XP) for details on how to create your
own watermarks.
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Print sample
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Enlarge/Reduce the Printed Image
Print
You can enlarge or reduce the size of your document from 25% to 400% in 1% increments.
To use this function, open the printer driver setup screen, select the "Scaling" tab, and type a percentage, or click
the arrows in the "Zoom" box to change the setting.
Reference:
See the "Scaling" Tab Settings (Windows 95/98/Me/NT 4.0, Windows 2000/XP) for details on "Zoom" option.
Automatic Zooming to the Loaded Paper
This printer driver can adjust the zoom ratio for printing according to the paper loaded in the printer.
Follow the steps shown below to use this function. The instruction below assumes that you intend to print an A4 size
document onto an A6 size paper.
1111
2222
Click the "Scaling" tab in the printer driver setup
screen.
Check the "Fit to Page" box.
Make sure that the paper size shown in the "Source Size" box
corresponds to the document size.
If the paper size shown in the "Source Size" bo x d oes
not correspond to the document size, change the
"Paper Size" setting to match the document size.
3
3
33
A4 size document (Source Size)
Select the paper size for "Target Size", which
corresponds to the size of paper in the printer.
Now, the printed image will automatically fit the paper set in
the printer.
Source Size: A4
Target Size: A6
A6 size paper (Target Size)
40
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Printing Multiple Pages on One Page
Print
This feature allows you to print two or four document pages onto a single page.
To use this function, open the printer driver setup screen, select "2-Up" or "4-Up" for "N-Up Printing" on the
"Layout" tab.
Reference:
See the "Layout" Tab Settings (Windows 95/98/Me/NT 4.0, Windows 2000/XP) for details on the "N-Up Printing" option.
For "2-Up" printingFor "4-Up" printing
"2-Up" Printing
"2-Up" printing places two pages of the document stack onto a
single printed page.
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"4-Up" Printing
"4-Up" printing places four pages of the document stack onto
a single printed page.
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Print Status
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MaintenanceTroubleshootingSharing Printer
Make a Poster
You can print an enlarged imag e onto multiple separated sheets of paper. (4, 9, or 16 sheets av ailable)
Open the original file to print with this function, load the paper whose size corresponds to the document size, and then follow
the steps shown below. The following instruction assumes that you intend to print the enlarged image onto 4 sheets.
Print
1111
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Click the "Scaling" tab in the printer driver setup
screen, and select "2 x 2" from the "Poster
Printing" drop-down list.
Select "3 x 3" or "4 x 4" when printing onto 9 or 16
sheets respectively.
Check the "Border" box and "Overlap area" box.
Checking the "Border" box enables you to print borders on
each sheet of the output. Checking the "Overlap area" box
enables you to print the overlapped portion onto two
consecutive sheets.
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4
4
44
Cut out the output along the border on each sheet.
Cut along this border.
When you have not checked "Overlap area", it is
recommended not to cut off one of the margins of the two
sheets to be pasted so that you can paste them easily.
Paste the sheets by the overlapped portions.
Reference:
Now, you can print with "Poster Printing" function. After all
necessary sheets have been printed, go to the next step.
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4.0, Windows 2000/XP)
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Print
Now, you have completed making a poster.
Print Status
Window
Use this portion to paste
the sheets to each other.
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MaintenanceTroubleshootingSharing Printer
Printing a Photograph
Print
To ensure pictures taken with a digital camera are printed clearly, use photo quality paper and follow the
instructions below.
When loading photo paper into the paper tray, insert the glossy side face up.
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Click the "Paper/Quality" tab in the printer driver
setup screen, and set the "Media" option to
"Photo".
Set the "Print Quality" option to "Best".
On Windows 2000/XP, set the "Quality Settings" option to
"Best".
Check if the "Colour" option is set to "Colour".
The result of setting the preferences as shown from Step 1 to
Step 3 are displayed below.
Windows 95/98/Me/NT 4.0
Windows 2000/XP
If required, you m ay adjust the image or colour balance
through clicking the "Colour Adjustment" button. For
details, see the "Colour Adjustment" Settings
(Windows 95/98/Me/NT 4.0, Windows 2000/XP).
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MaintenanceTroubleshootingSharing Printer
Outline of the Print Status Window
Print Status Window
What is the Print Status Window?
The print status window is a program designed to show the remaining ink levels and current printer status including the
document name being printed and error messages. It also controls head cleaning and head position adjustment.
The print status window contains status win dow and th ree t abs. Th e status windo w displays Normal, Warning and Fault
type messages.
The default setting of the print status window is to open automatically when printing starts.
To open the print status window while the printer is not working, select "Utility" tab from the printer driver setup scre en,
and then click the "Maintenance" button.
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Print Status Window Functions
The functions of the print status window are shown below.
Print Status Window
Program icon
This icon informs you of the print
status.
Reference:
Understanding Error Messages
Status icon
This icon informs you of the print
status.
Reference:
Understanding Error Messages
Tab
Index which allows you to switch
between the three setup screens.
"Cancel Job" button
Click this button during printing to
cancel the job that is currently being
executed.
"Close" button
Click this button to close the print
status window.
Minimize button
Click this button to minimize the print
status window into the task bar.
Quit button
Click this button to quit the print
status window.
Status window
Provides details on the current
status of the print job.
Document Name
Displays the name of the active print
job.
"Help" button
Click this button to display help file
for the print status window.
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MaintenanceTroubleshootingSharing Printer
Understanding Error Messages
The status ic on and program icon provide you with information on printer status.
Understanding the Status and Program Icon
Refer to the table below for an explanation of the printer condition.
Program iconStatus iconCondition
NoneNormal
Fault
Printing has stopped because of a
problem.
Follow the instruction on the statu s
window to solve the problem
immediately.
Print Status Window
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Warning
A problem requires your attention.
Follow the instruction on the statu s
window to solve the problem as
soon as possible.
Print
Print Status
Window
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MaintenanceTroubleshootingSharing Printer
"Maintenance" Tab
Print Status Window
Click this tab to conduct print head maintenance, and to check the amount of available ink.
Remaining ink indicator window
This window indicates the level of ink remaining in the printer. A message
appears when the ink tank is nearly empty. Prepare a new ink tank and replace
it when required.
Reference:Changing the Ink Tank
If you install an ink tank other than as requested by the system, the
window may not indicate the level of ink remaining correctly.
Auto head cleaning
Click the "Start" button to initiate cleaning of the print head. After the dialog box
for selecting which print head to clean appears, click the "OK" button.
Reference:Cleaning the Print Head
Test print head
Click the "Start" button to print a test page which lets you check the print
quality. After the confirmation dialog box appears, click the "OK" button.
Reference:Test Print Head
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Print alignment patterns
Click the "Start" button to print a test chart to align the print head. After the
confirmation dialog box appears, click the "OK" button. The "Align print head"
dialog box opens and a test chart is printed.
Reference:Aligning the Print Head
When cleaning and aligning the print head, the printer cannot perform
other operations.
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Print
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"Options" Tab
Allows you to select when to display the print status window.
Select one option from the thre e shown below.
Display Print Status Window when printing
The print status window will be displayed automatically at the start of the print
job. It will close automatically when the print job is finished.
Always display Print Status Window
The print status window will be displayed all the time. It will stay open even
after the print job is finished.
Print Status Window Off
The print status window will not be displayed even while printing if this option is
selected.
Print Status Window
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"About" button
Click for details on the version of the print status window.
Print
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48
Sharing the Printer using Windows Networking
Sharing Printer
Using Windows networking, it is very easy to shar e the printer.
We will explain how to connect the printer using a Peer To Peer connection. Our explanation, shown below, is
based on the following assumptions; there is an established netw ork in place. Thi s works with Windows 95 , 98,
Me, NT 4.0, 2000 and XP.
Client with
Client
ClientClient
shared printer
Shared printer
With Peer To Peer connections, the print server is a client to which a printer is directly connected, and a "Client"
is any computer, which is connected to the same network.
Shared Printer SettingsClient Settings
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Shared Printer Settings
For sharing a printer on a Windows operating system, follow the setup procedures below.
If your operating system is Windows 95/9 8/Me, start f ro m step 1 to set up the network. If your operating system is Windo w s NT
4.0, 2000 or XP, open the control panel, and then start from step 6.
On the computer to which the printer is directly connected
Sharing Printer
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Click the "Start" button, select "Settings", and then
click "Control Panel".
Double-click the "Network" icon.
The "Network" dialog box will appear.
If the "Network" icon does not appear on Windows Me,
click "view all Control Panel options" to view it.
Click the "File and Print Sharing" button.
Enable "I want to be able to allow others to print to
my printer(s)." by clicking the check box (), and
then click "OK" button.
Click the "OK" button in the "Network" dialog box.
If a message appears asking you to restart the
computer, click the "Yes" button and restart the
computer. Then, open the printer folder and continue
the setup procedures from Step 6.
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8
8
88
Double-click the printer icon in the control panel.
On Windows XP, click "Printers and Other Hardware", and
then click "Printers and Faxes".
Right-click the "SHARP AJ-1100" printer driver
icon, and select "Sharing" from the pop-up menu.
Enable the check button for sharing (), input your
preferences, and click "OK" button.
For information on the various preferences available,
click the () button located at the top-right of the
dialog box. Then, click the option you want to know
more about, for a pop-up explanation to appear.
You have completed the setup procedures for the shared
printer.
Reference:
Client Settings
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Client Settings
After installing the printer driver on the client computer, follow the setup procedures below. For details on
installing the printer driver, refer to "INSTALLING THE PRINTER DRIVER" in the Setup Guide and Operation
Manual.
This page provides steps for Windows 95/98/Me users only. If your operating system is Windows NT 4.0, 2000 or XP, refer to
the operation manual or the help file of your operating system.
Sharing Printer
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Click the "Start" button, select "Settings", and then
click "Printers".
Right-click the "SHARP AJ-1100" printer driver
icon, and select "Properties" from the pop-up
menu.
Click the "Details" tab, and click the "Add Port"
button.
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5
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Type the port name as shown below or click
"Browse" button and double-click Server's
computer name and then click "Sharp".
\\Client with shared printer\Sharp
Computer name
Input your options, and click the "OK" button.
For information on the various preferences available,
click the () button located at the top-right of the
dialog box. Then, click the option you want to know
more about, for a pop-up explanation to appear.
Printer name
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MaintenanceTroubleshootingSharing Printer
Time to Change the Ink Tank
Maintenance
In the cases sho wn below, clic k the "Main tenance" ta b of the print status wi ndow to find th e colour of the ink tank
necessary to be chan ge d, and then change it.
Reference:
Changing the Ink Tank
The ink lamp on the printer blinks fast, and the "Out of
ink" error message is displayed on the print status
window.
When an ink ta nk is empty, t he ink lamp o n the printer b links rapidly.
If the "Out of ink" error message appears on the print status
window, more than two of the ink tanks are out of ink. Check the ink
indicators to find the empty ones, and then immediately replace
them with new ones. If the er ror message indicates the colou r of the
empty ink tank (see sample message below), replace the ink tank
indicated in the message.
"Out of ink - xxxx" - One of the ink colours including cyan, yellow,
magenta, and black is displayed as "xxxx" in this message.
If the correct ink tank is not inserted, the ink lamp will also
blink fast.
This lamp will blink fast.
The "Ink low" error message is displayed on the print
status window.
When an ink tank is near empty, the status icon on the print status
window is changed into (). If the "Ink low" error message
appears, more than tw o of the ink tanks are ne ar empty. Che ck the
ink indicators to find the ones which are near empty, and replace
them with new ones as soon as possible. If the error message
indicates the colour of the near-empty ink tank (see sample
message below), replace the ink tank indicated in the message.
"Ink low - xxx x" - One of the ink colours including cyan, yellow,
magenta, and black is displayed as "xxxx" in this message.
Refer to the table below to check the life of each ink
tank.
Supply
Ink tank (Magenta)
* When using 20.3cm x 25.4cm (8" x 10") size paper at 5% image
area in normal usage.
Part Number
AJ-T10BRInk tank (Black-Regular)
AJ-T10C
AJ-T10M
AJ-T10YInk tank (Yellow)
Ink life*
400 sheets
270 sheetsInk tank (Cyan)
270 sheets
270 sheets
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Changing the Ink Tank (part 1)
Ensure the printer is turned on before following the steps below on how to change the ink tank.
During ink tank replacement, if the front cover is left open for more than 8 minutes, the carriage will automatically return to its
home position in order to prote ct the print hea d. To return th e carriage to the ce ntre position, close the front cove r, and then open
it again.
Maintenance
1111
Open the front cover.
The carriage will automatically move to the centre position.
Do not put your hands into the pri nter until the carriage
stops at the centre position. Doing so may hurt your
hands. Do not try to move the carriage manually by
force, you may damage the printer.
If the carriage does not move to the centre position
automatically when you open the front cover, close the
front cover, and then open it again.
2
2
22
Remove the old ink tank.
While pressing the tab forward, remove the ink tank.
Press the tab forward.
Do not lift the print
head latch.
Example: Releasing the yellow ink
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Changing the Ink Tank (part 2)
Maintenance
3333
Unpack the ink tank from its protective wrapping
and slowly remove the tape.
Example: Removing the tape of the yellow ink tank
!
Be sure to install a new ink tank. Do not use an ink tank that
was once installed and then removed from the print head.
Using such ink tan k prevents the system to show an
accurate amount of available ink on your computer. Besides,
print quality with such ink tank is not guaranteed.
! Hold the tank upright when removing the tape. Do not
touch the uncovered opening on the ink tank, as ink will
get on your hands.
! Ensure that there are no pieces of tape remaining on the
ink tank.
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Insert the ink tank to the print head of
corresponding number.
Make sure that each tab
3
securely locks the ink tank
Match the ink tank number
1
to the print head number.
by pressing here.
4444
Turn the ink tank upside down.
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Do not touch this area.
The printer may not print if it is dirty.
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Print
2
Print Status
Window
Hook the projection on the ink tank
here to fix it.
Example: Inserting the yellow ink tank
Make sure that the numbers on the i nk tank s correspond to
the numbers on the print heads. If they do not corresp ond to
each other, print problems will occur.
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MaintenanceTroubleshootingSharing Printer
Changing the Ink Tank (part 3)
Maintenance
6666
Close the front cover.
The carriage will return to its home position, and the ink will
be fed to the print head.
During ink tank replacement, if the front cover is left
open for more than 8 minutes, the carriage will
automatically return to its home position in order to
protect the print head. To return the carriage to the
centre position, close the fron t cover , and then open it
again.
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Confirm the ink lamp is not blinking.
Check this lamp.
If the ink lamp continues to blink, open the front cover and
confirm that all the ink tanks are properly inserted.
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MaintenanceTroubleshootingSharing Printer
Test Print Head
If you are not satisfied with the print quality, print a test page following the steps shown below.
Maintenance
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Make sure that A4 sized paper is set in the tray.
Click the "Utility" tab in the printer driver setup
screen, and then click "Maintenance" button.
Click the "Start" button of "Test print head".
Click the "OK" button.
A test page will be printed.
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Check the result of the test page.
If the print quality is poor, go to the next step.
RGBCMYK
ColourBlack
Click the "Start" button of "Auto head cleaning" to
clean the print heads.
If you cannot get a good result printing a test page even after
cleaning the print head 3 times, change the print head.
Reference:
Change the print head.
Replace the black print head if a white line(s) appears in the
"Black" results in the figure of step 5. If you find a white
line(s) in the "Colour" results in the same figure, replace the
colour print head.
Reference:
Cleaning the Print Head
Changing the Print Head
Poor resultFine result
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MaintenanceTroubleshootingSharing Printer
Cleaning the Print Head
If the test page from "Test print head" is faint or uneven, confirm that you are printing on the correct side of the
paper, and the driver setting and ink levels are correct. If these items are OK, then follow the steps below to clean
the print head.
Maintenance
1111
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Click the "Utility" tab in the printer driver setup
screen, and then click "Maintenance" button.
Click the "Start" button of "Auto head cleaning".
Click the "OK" button to clean both the black print head
and the colour print head.
You can save the ink
consumption by checking the
box for the print head which
has poorer print result.
Cleaning the print head will begin.
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Click the "Start" button of "Test print head", and
then click "OK" button on the confirmation dialog
box to print a test page.
Check if the test page was printed clearly.
If print quality is poor, return to step 2 and follow the
procedures again.
Do not clean the print head more than 3 times.
Excessive cleaning of the print head wa stes in k.
Reference:
If print quality is still poor, refer to Changing
the Print Head.
The printer cannot perform other operations while
cleaning the print head.
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MaintenanceTroubleshootingSharing Printer
Changing the Print Head (part 1)
Maintenance
If print quality is poor after cleaning the print head 3 times, the print head may be worn.
Ensure the printer is turned on before following the steps below on how to change the print head.
1111
Refer to the table on the right to check the life of each print head.
Open the front cover.
The carriage will automatically move to the centre position.
Do not put your hands into the pri nter until the carriage
stops at the centre position. Doing so may hurt your
hands. Do not try to move the carriage manually by
force, you may damage the printer.
During print head replacement, if the front cover is left open
for more than 8 minutes with the print head latch closed, the
carriage will automatically return to its home position in order
to protect the print head. To return the carriage to the centre
position, close the front cover, and then open it again.
2
2
22
Part NumberSupply
AJ-H10BPrint head (Black)
AJ-H10CPrint head (Colour)
When using 20.3cm x 25.4cm (8" x 10") size paper at 5% image area in normal usage.
*
Raise the print head latch.
Raise the latch until it comes to a complete halt.
Raise this latch.
2
Push firmly in the direction of the arrow to
1
unlock the print head.
Print head life*
10,000 sheets
10,000 sheets
If the carriage does not move to the centre position
automatically when you open the front cover, close the
front cover, and then open it again.
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Changing the Print Head (part 2)
Maintenance
3333
4444
Remove the old black or colour print head with the
ink tank(s) still inserted.
Lift the print head right above by holding both sides of it.
Remove the new print head from its protective
case.
Do not touch the metal portion
of the print head. Doing so may
lead to improper printing.
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Insert the new print head.
Push firmly into
the body as far
as it will go.
Be careful not to damage the print head. If any part is
damaged, the printer may not work properly.
Lower the print head latch.
Lower the latch until it is properly fixed into position.
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Press the latch
down firmly.
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Changing the Print Head (part 3)
Maintenance
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8888
Remove the ink tank(s) from the old print head and
insert into the new print head.
Reference:
Close the front cover.
The carriage will return to its home position, and the ink will
be fed to the print head.
For details on inserting and removing the ink
tank, see Changing the Ink Tank
.
9
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10
10
1010
To maintain print quality after changing the print
head, always align the print head.
Click the "Start" button of "Print alignment patterns" located
in the "Maintenance" dialog box of the print status window
to align the print head.
Reference:
Print a test page by clicking the "Start" button of
"Test print head".
Make sure that the test page was printed clearly.
Reference:
Aligning the Print Head
Test Print Head
To keep good print quality, keep all the ink tanks
installed to the corresponding print head.
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MaintenanceTroubleshootingSharing Printer
Aligning the Print Head (part 1)
Align the print head after installing or changing the print head, or if printed lines are not straight, or have blank
spaces. Follow the steps below to align the print head.
Maintenance
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4444
Make sure that A4 sized paper is set in the tray.
Click the "Utility" tab in the printer driver setup
screen, and then click "Maintenance" button.
Click the "Start" button of "Print alignment
patterns".
Click the "OK" button.
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Check the test chart results, and change the
preferences to the best setting for each pattern.
Select a pattern sample for "Pattern A".
1111
Look at the chart A on your test chart. Select the number
under the pattern sample, which is located closest to the
centre of the two vertical lines.
Example:
-8
A
+8
The "Align print head" dialog box will appear, and a test
chart will be printed.
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-8 -7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6 +7 +8
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Aligning the Print Head (part 2)
Maintenance
Select a pattern sample for "Pattern B".
2222
Look at the chart B on your test chart. Select the
number under the pattern sample, which is located
closest to the centre of the two horizontal lines.
Example:
-6+8
B
-8 -7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6 +7 +8
Select a pattern sample for "Pattern C".
3333
Look at the chart C on your test chart. Select the
number under the pattern sample, which has the
straightest line.
Example:
Cracked line
-6
-6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6
C
+1
Straight line
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Select a pattern sample for "Pattern D".
4444
Look at the chart D on your test chart. Select the
number under the pattern sample, which has the
straightest line.
Example:
-6
-6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6
Click the "OK" button in the "Align print head"
dialog box.
The print head will align itself.
! If you cannot find any satisfa ctory pattern sample for
each of "Pattern A" to "Pattern D" setting s, select the
best ones among the printed pattern samples, and
then go back to step 3.
! The printer cannot perform other operations while
aligning the print head.
D
+1
Straight lineCracked line
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MaintenanceTroubleshootingSharing Printer
Keeping the Printer Clean
Here are a few points and cautions on cleaning t he printer. Tak e the time to read this page before cleaning.
Maintenance
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Turn off the power using the power button and
ensure that the power lamp is extinguished, then
unplug the power cord.
Wipe the surface of the printer and the output tray.
Wipe with a soft clean cloth without any loose threads.
! When wiping the su rface of the printer, keep the fr ont
cover closed.
! Do not use cleaning agents contain ing am mo ni a ,
benzene, or thinner . Clea ni n g the prin ter w it h the se
substances will distort, degenerate or discolour the
surfaces.
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Open the front cover.
Check the inside of the printer. If you find stains of
splashed ink, paper dust or dirt, wipe them away
with a soft cloth.
If the dirt is sticky and hard to remove, wipe the dirt away
with a firmly squeezed wet cloth after soaking it in water.
! When wiping in side the prin ter, be care ful not to hur t
yourself on projections inside it.
! Never wipe the area around the print heads in the
printer. Doing so will damage the print heads.
Never wipe the
area around the
print heads.
How to Use the
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Printer Drive r Settings
Windows 95/98/Me/NT4.0
Windows 2000/XP
Print
Print Status
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63
MaintenanceTroubleshootingSharing Printer
Identifying Printer Problems
Troubleshooting
Click the headin gs listed be low to get i nformation for your prin ter problem. I f you cannot s olve your pr oblem af ter
checking ever ything on the list, please contact your authorised SHARP servic e centre.
Plug and Play Screen does not Appear (when the USB is connected)
Faint, Uneven or Smeared Print Output
Failed to Install the Printer Driver (Windows 2000/XP)
Characters or Graphics are not Printed in Correct
Position
Paper is not Fed into the Printer
Printed Lines are not Straight, or Have Blank Spaces
Paper Jam
Unit does not Print in Colour
Printer Inoperative
Nothing Prints
Uninstalling the Printer Driver
Reinstalling the Printer Driver
Printing is too Slow
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Windows 2000/XP
Print
Print Status
Window
64
MaintenanceTroubleshootingSharing Printer
Plug and Play Screen does not Appear (when the USB is connected)
If the Plug and Play s creen does not appea r after you connect th e printer t o your c omputer with a USB cab le and
turn on the power of both devices, follow the steps below to verify that the USB port is available.
Troubleshooting
1111
2222
Click the "Start" button, select "Settings", and then
click "Control Panel".
On Windows XP, click the "start" button, click "Control
Panel", and then click "Performance and Maintenance".
Double-click the "System" icon and click the
"Device Manager" tab.
"Universal Serial Bus controllers" will appear in the list of devices.
3
3
33
4
4
44
Click the () icon beside the "Universal Serial Bus
controllers".
Two items will display, your Controller chipset type and
Root Hub. If these items appear, you can use USB port. If the
"Universal Serial Bus controllers" shows a yellow
exclamation point or does not appear, you must check your
computer manual for USB troubleshooting or contact your
computer manufacturer.
After the USB port becomes available, install USB
driver referring to "SETTING UP FOR Windows" in
the Setup Guide and Operation Manual.
! If the "System" icon does not appear on Windows
!
! On Window s XP, click "System ", click the "Har dware"
How to Use the
Online Manual
Me, click "view all Control Panel options" to view it.
On Windows 2000, double-click the "System" icon, click the
"Hardware" tab, and click the "Device Manager" button.
tab, and click the "Device Manager" button.
Printer Drive r Settings
Windows 95/98/Me/NT4.0
Windows 2000/XP
Print
Print Status
Window
65
MaintenanceTroubleshootingSharing Printer
Failed to Install the Printer Driver (Windows 2000/XP)
If "A printer could not be found" window appears and you click the "Complete" button while installing the printer
driver onto Windows 2000/XP, follow t he steps shown below.
Troubleshooting
If using Windows 2000
1111
Connect the printer and your computer by interface
cable. (If you are using a parallel cable, restart your
computer after connecting the cable.)
"Digital Signature Not Found" window will appear. Make
sure to click the "Yes" button.
Now, you have completed the installation. If you have
clicked the "No" button, go to the next step.
If using Windows XP
1
1
11
2
2
22
3
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33
Connect the printer and your computer by interface
cable.
"Found New Hardware Wizard" window will appear.
Be sure to click the "Cancel" button.
Refer to "Installing onto Windows 2000/XP" in the
Setup Guide and Operation Manual to install the
driver, following the steps from step 4.
2222
How to Use the
Online Manual
Refer to "Installing onto Windows 2000/XP" in the
Setup Guide and Operation Manual to install the
driver, following the steps from step 4.
Printer Drive r Settings
Windows 95/98/Me/NT4.0
Windows 2000/XP
Print
Print Status
Window
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MaintenanceTroubleshootingSharing Printer
Paper is not Fed into the Printer (part 1)
If you encounter paper loading problems, refer to the check list below.
Reference:
Paper Jam
Troubleshooting
CHECK1Is there too much paper in the paper tray?
Paper tray can hold up to 100 sheets of 75g/m2 (20 lbs.)
plain paper. Be sure to keep total thickness of the
loaded paper stack below 10mm. If too much paper is
loaded into the paper tray, paper supply problems will
occur. Remove some of the paper from the paper tray.
Paper typeCapacityNote
Plain paper100 sheetsWith 75g/m2 (20 lbs.) plain paper
80 sheetsWith 80g/m2 (21 lbs.) plain paper
Card20 sheets
Envelope20 sheets
Transparency20 sheetsUse SHARP recommended OHP films
T-shirt transfer1 sheet
Banner1 sheetMaximum 5 sheets of banner paper
can be used
CHECK2Is the top of the following paper fed into the
printer?
If overlapping pieces of paper are supplied to the
printer, paper supply problems will occur. Remove all
the paper from the paper tray, fan, and then load them
again.
CHECK3Is the paper guide correctly adjusted to fit
the paper?
If the width of the guide is set too narrow, a paper
supply problem will occur. If the width of the guide is
set too wide, printout will be skewed. Ensure that the
guide is adjusted correctly to the paper.
CHECK4Is the tray at the correct angle?
If using banner paper, envelopes, cards or thick paper,
open the paper tray so that it is nearly horizontal
(position 2). (The tray has two stop positions.)
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Print Status
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MaintenanceTroubleshootingSharing Printer
Paper is not Fed into the Printer (part 2)
Troubleshooting
CHECK5Is the loaded paper too thick or too thin?
Use only paper that meets SHARP specifications for
weight as shown below.
TypeSpecifications
Paper60g/m2 to 200g/m
(16 lbs. to 110 lbs. index)
Banner75g/m2 (20 lbs.)
Envelope75g/m2 to 90g/m
(20 lbs. to 24 lbs.)
Card110g/m2 to 200g/m2 (110 lbs. index)
Max. thickness: 0.25mm (0.010")
When inserting envelopes into the
paper tray, press the th ick side with
the folded flaps toget her. Otherwise
trouble with the paper feed may
occur.
2
2
Press on this side.
CHECK6Is the printer on a flat surface?
The printer will not operate correctly when placed on
an uneven surface. Use the printer on a flat surface.
CHECK8Did you fan the paper before placing into
the paper tray?
Fan the paper, and tap the edge against a flat surface to
even the stack before loading into the printer.
CHECK9Is the setting for printing cards or envelops
correct?
When printing onto a card or envelope, open the paper
tray so that it is nearly horizontal, and insert the card or
envelope so that it is in the portrait direction with the
side to be printed on facing up.
Reference:
See "LOADING PAPER" in the Setup Guide
and Operation Manual for details on
inserting cards and envelopes.
CHECK7Is the paper curled or folded?
Using curled or old paper may cause paper supply
problems. The use of new paper is recommended.
How to Use the
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Windows 95/98/Me/NT4.0
Printer Drive r Settings
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Print
Print Status
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MaintenanceTroubleshootingSharing Printer
Paper Jam
If a paper jam occurs, refer to the steps below to remove the paper.
When paper is jammed, the paper lamp will blink fast.
Troubleshooting
1111
Push the paper tray guide down until it stops, and
while holding it in this position, pull the jammed
paper out through the paper tray or the output tray.
Pull the jammed paper out gently.
Guide
! After removing the jammed paper, be sure to align the
paper guide to the paper in the paper tray.
! If the jammed paper will not c ome out easily, t ry pulling in
the opposite direction. Do not pull too hard as this may
damage the printer mechanism. Do n ot re-use any sheets
of paper that have jammed.
2
2
22
Remove the jammed paper, and then press the
paper button to resume printing.
Make sure the paper lamp is not blinking.
If the jammed page is not printed correctly after pres sing the
paper button, print the page again.
How to Use the
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Windows 2000/XP
Print
Print Status
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MaintenanceTroubleshootingSharing Printer
Printer Inoperative
Troubleshooting
If the power lamp of the printer d oes not l ight up af ter being turned on , or all o f the lamps keep bli nking for a long
time, refer to the steps be low.
CHECK1Is the power cord connected?
Securely plug the power cord into the power connector
of the printer and the electrical outlet. The power cord
might not be inserted correctly. After firmly plugging
in the printer, verify whether or not the power lamp has
come on.
Reference:
For details on connecting the printer to an
electrical outlet, see "CONNECTING THE
POWER CORD" in the Setup Guide and
Operation Manual.
CHECK2Is the printer plugged into a working
electrical outlet?
Connect some other appliance to the electrical outlet to
verify whether the power source is supplying power.
If all the lamps keep blinking
If all the lamps including the power lamp, the ink lamp, and the
paper lamp are blinking, make sure no paper has been
jammed and then press the paper button.
If any paper has been jammed, remove the jammed paper, and
then press the paper button.
If all the lamps are still blinking after pressing the paper button,
unplug the power cord from the printer, and then plug it in
again. If your printer still does not work, please contact your
authorised SHARP service centre.
How to Use the
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Printer Drive r Settings
Windows 95/98/Me/NT4.0
Windows 2000/XP
Print
Print Status
Window
70
MaintenanceTroubleshootingSharing Printer
Nothing Prints (part 1)
Troubleshooting
If nothing prints even when the power lamp is lit, please wait a few moments. The printer needs a longer time to
process multicoloured or intricate data. If the unit still does not print, refer to the check list below.
Check the connection between the printer and
computer.
CHECK1Is the interface cable compatible with the
printer and computer?
Interface cables compatible with this printer are USB
and parallel cables. Check which type of cable is
supported by your computer, and then purchase one of
the following cables accordingly:
Check if the interface cable is securely plugged into the
connectors of the printer and computer. It is also
advisable to ensure that the connector pins are not bent.
Reference:
See "CONNECTING THE INTERFACE
CABLE" in the Setup Guide and Operation
Manual for more details on interface
connection.
CHECK3Are any other USB peripherals being
connected along with the printer?
If other USB peripherals are connected through the same
hub, disconnect them to see if the problem still exists.
Check your printer.
CHECK4Is the front cover properly closed?
Check if the front cover of the printer is securely
closed.
CHECK5Are the ink tanks and the print heads
installed properly?
Make sure the ink tanks and the print heads are
installed properly.
Reference:
See "INSTALLING THE PRINT HEADS
AND INK TANKS" in the Setup Guide and
Operation Manual for more details on
inserting the ink tank or print head.
CHECK6Has a paper jam occurred?
Remove the jammed paper.
Reference:
See Paper Jam, for more information on how
to remove a paper jam.
CHECK7Can you print a test page?
Depress the paper button on the printer for a few
seconds to print a test page. If you can print a test page,
there may be a problem not with the printer but with the
computer or interface cable.
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Printer Drive r Settings
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Windows 2000/XP
Print
Print Status
Window
MaintenanceTroubleshootingSharing Printer
Nothing Prints (part 2)
Troubleshooting
Check your computer.
CHECK8Is there enough computer memory or hard
disk space?
To use this printer, you must have an adequate amount
of hard disk space. If there is insufficient hard disk
space, delete unnecessary files to increase the free
space of the hard disk. If there is insufficient memory,
close unnecessary applications to increase memory
available for printing. If you are still unable to print,
install more memory into your computer.
CHECK9Is your printer selected correctly in the
current application for the print job?
When choosing "Print" from the "File" menu located in
applications, be sure you have selected the "SHARP
AJ-1100" displayed in the "Print" dialog box.
Check here.
CHECK10 Has the printer driver been installed
properly?
Check if the printer driver has been installed, following
the steps listed below.
1111
Click the "Start" button, select "Settings" and the n click
"Printers".
On Windows XP, click the "start" button, click "Control
Panel", click "Printers and Other Hardware", and then click
"Printers and Faxes".
2222
Check if the "SHARP AJ-1100" printer driver icon is
shown.
If you still cannot print after confirming the "SHARP AJ1100" printer driver icon, the printer driver may not have
been installed correctly. In this case, you must uninstall the
printer driver and install the printer driver again.
Reference:
Uninstalling the Printer Driver
If your operating system is Windows 2000/XP, make
sure that "SHARP AJ-1100" printer driver icon is
selected as the current printer.
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Windows 2000/XP
Print
CHECK11 Is the parallel port (LPT) of your computer
set to "bidirectional" (when connected
through the parallel port)?
Check the current port setting, referring to the
operation manual of your computer. The unit does not
work normally when the setting is not bidirectional.
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MaintenanceTroubleshootingSharing Printer
Uninstalling the Printer Driver
If you cannot print even after following the steps sh own in Nothing Prints, you must uninstall the pr inter driver and
install the printer driver again.
Reference:
Reinstalling the Printer Driver
Before uninstalling the printer driver, close all applications.
Troubleshooting
1111
2222
Click the "Start" button, select "Settings", and then
click "Printers".
On Windows XP, click the "start" button, click "Control
Panel", click "Printers and Other Hardware", and then click
"Printers and Faxes".
Right-click the "SHARP AJ-1100" printer driver
icon, and select "Delete" from the pop-up menu.
3
3
33
Click the "Yes" button in the confirmation dialog
box.
You have successfully completed uninstalling the printer
driver.
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Windows 2000/XP
Print
Print Status
Window
73
MaintenanceTroubleshootingSharing Printer
Reinstalling the Printer Driver
After Uninstalling the Printer Driver, ch eck that the printer's p ower is turned on, and then reinstall the printer dri ver
by following the procedure below.
Troubleshooting
If using Windows 95/98/Me/2000
1111
2222
If using Windows NT 4.0
(Parallel connection)
Check that the printer and the computer are
connected, and then restart the computer.
(USB connection)
Disconnect the USB cable and then reconnect it.
The printer driver will be reinstalled automatically.
Click the "Start" button, select "Settings", select
"Printers", and check that the AJ-1100 icon appears.
If the icon appears, th e printer driver rein stallation is complete.
If the icon does not appear,
Insert the supplied CD-ROM, and then double-click the "My
Computer" () icon, double-click the CD-ROM () icon,
and then double-click the "Setup" () icon.
Then carry out the setup procedure by following the
instructions on the screen.
If using Windows XP
1
1
11
2
2
22
3
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33
(Parallel connection)
Check that the printer and the computer are
connected, and then restart the computer.
(USB connection)
Disconnect the USB cable and then reconnect it.
"Found New Hardware Wizard" window will appear.
Be sure to click the "Cancel" button.
Insert the supplied CD-ROM, and then click the
"start" button, click "My Computer" (), doubleclick the CD-ROM () icon, and then double-click
the "Setup" () icon.
Then carry out the setup procedure by following the
instructions on the screen.
1111
2222
How to Use the
Online Manual
Check that the printer and the computer are
connected, and then restart the computer.
Insert the supplied CD-ROM, and then double-click
the "My Computer" () icon, double-click the CDROM () icon, and then double-click the "Setup"
() icon. Then carry out the setup procedure by
following the instructions on the screen.
Printer Drive r Settings
Windows 95/98/Me/NT4.0
Windows 2000/XP
Print
Print Status
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MaintenanceTroubleshootingSharing Printer
Faint, Uneven or Smeared Print Output
Troubleshooting
If the print output is faint or uneven
If print output is faint or uneven, refer to checks 1 to 3 below for
possible remedies.
CHECK1Has the paper been inserted into the printer
with the print side facing the right way?
Some types of paper have only one printable side. Print
quality will suffer if paper is loaded in the tray with the
print side facing the wrong way.
CHECK2Has the printer driver been specified to suit
both paper and the print job?
Open the printer driver setup screen, and follow the
steps listed below.
1111
Is the paper specif ied in the printer driver set up screen
the same as that loaded in the tray?
Click the "Paper/Quality" tab, and check if the "Media"
setting matches the paper inserted in the tray.
2222
Have you selected the print quality setting for t he highest
speed printing in the printer driver setup screen?
If the "Print Quality" setting is set to the highest speed
printing, you can print at higher speed but print quality may
suffer as a result.
Specify the "Print Quality" setting except "Draft" on
Windows 95/98/Me/NT 4.0, or "Quality Settings" except
"Draft" on Windows 2000/XP, and then print again.
If the print output is smeared
If the print output is smeared, refer to checks 1 to 3 below for
possible remedies.
CHECK1Is the paper curled?
If the paper is curled, straighten it up and set it to the
unit again.
CHECK2Is the paper too thick or too thin?
Only paper weighing from 60g/m2 to 200g/m2 (16 lbs.
to 110 lbs. index) can be used for printing.
CHECK3Did you set sufficient margins in the paper
settings of your application?
If the margins are set outside of the quality guaranteed
area, smudges or smears may appear at the upper and
lower edges of the paper.
Set margins from your application to fit within the
quality guaranteed area.
Reference:
Quality guaranteed area (Windows 95/98/
Me/NT 4.0, Windows 2000/XP)
CHECK3
Reference:
How to Use the
Online Manual
Did you get a clea r result for your test page?
Print a test page to check the print quality. To print a
test page, click the "Start" button of "Test print head"
on the "Maintenance" tab of the print status window.
Test Print Head
Printer Drive r Settings
Windows 95/98/Me/NT4.0
Windows 2000/XP
Print
Print Status
Window
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MaintenanceTroubleshootingSharing Printer
Characters or Graphics are not Printed in Correct Position
If a document is printed skewed or partly off the paper, follow the steps listed below.
Troubleshooting
CHECK1Is the paper size loaded in the tray the
same as that specified in the pr inter driver?
Check if the "Paper Size" options suit the size of the
paper loaded in the tray.
If the "Fit to Page" setting is activated, make sure that
the paper size selected from the drop-down list of the
"Target Size" option is the same as the size of the
loaded paper.
CHECK2Is the orientation of document setting
correct?
Click the "Layout" tab in the printer driver setup
screen, and verify if the "Orientation" option is set to
your requirements.
CHECK3Is the paper loaded correctly?
If a document is physically damaged when it is output
or the image is skewed on the paper, discard the
damaged sheet, reinsert the paper supply and print
again. Insert the paper so that there is no visible space
between the paper and the paper guides.
Reference:
See "LOADING PAPER" in the Setup Guide
and Operation Manual for more details on
inserting paper.
CHECK4Did you correctly specify the margins for
the application in use?
Check the layout of the document margins and the
paper size settings for the application you are using.
Also check if the print settings are specified correctly
to suit the paper size.
Reference:
Quality guaranteed area (Windows 95/98/
Me/NT 4.0, Windows 2000/XP)
How to Use the
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Windows 2000/XP
Print
Print Status
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MaintenanceTroubleshootingSharing Printer
Printed Lines are not Straight, or Have Blank Spaces
When printed lines are not straight, or have blank spaces, follow the steps listed below.
Troubleshooting
1111
2222
Specify the print quality setting in the printer
driver.
On Windows 95/98/Me/NT 4.0
Click the "Paper/Quality" tab in the printer driver setup
screen, and check if the "Print Quality" option is set to
"Sharp Rapid", "Normal" or "Best".
On Windows 2000/XP
Click the "Paper/Quality" tab in the printer driver setup
screen, and check if the "Quality Settings" option is set to
"Normal" or "Best".
Reference:
If you change the setting as described above and printed lines
are still poor, go to step 2.
Align the print head.
Click the "Maintenance" tab of the print status window and
then click "Start" button of "Print alignment patterns" to
align the print head.
Reference:
"Paper/Quality" Tab Settings (Windows
95/98/Me/NT 4.0, Windows 2000/XP)
Aligning the Print Head
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Windows 2000/XP
Print
Print Status
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77
MaintenanceTroubleshootingSharing Printer
Unit does not Print in Colour
If you are unable to print a document in colour, refer to the check list below.
CHECK1Is the printer driver set to the colour print
option?
Click the "Paper/Quality" tab in the printer driver setup
screen, and change the "Colour" setting to "Colour".
Reference:
CHECK2Does the application you are using support
colour printing?
Some applications may not support colour printing.
Use an application that supports colour printing.
For more information, see your application's manual or
help file.
"Paper/Quality" Tab Settings (Windows
95/98/Me/NT 4.0, Windows 2000/XP)
Troubleshooting
How to Use the
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Printer Drive r Settings
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Windows 2000/XP
Print
Print Status
Window
78
MaintenanceTroubleshootingSharing Printer
Printing is too Slow
When execution time of a print job is slow, refer to the check list below.
Troubleshooting
CHECK1Does your computer have sufficient
memory?
If you are using a number of applications, memory may
not have enough space to process the print job. Try
closing all other applications to increase the amount of
memory available for printing. If printing is still
excessively slow, you may have to add more memory
into your computer.
CHECK2Is your hard disk fragmented?
When data is frequently stored/deleted, the hard disk
may become fragmented causing a reduction in
printing speed. In this case it is recommended to
defragment your hard disk. You may use the Windows
tools or a commercially available hard disk
defragmenting tool.
CHECK3Is the size of the print job too large?
It is recommended to reduce the size of the file by
lowering the resolution of the print data.
How to Use the
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Printer Drive r Settings
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Windows 2000/XP
Print
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MaintenanceTroubleshootingSharing Printer
Windows 95/98/Me/NT 4.0 Index
If you use this unit with Windows 2000/XP, see "Windows 2000/XP Index".
Index
"100%" button15
Aligning the Print Head61
A
Always display Print Status Window 48
Auto head cleaning47
Back to Front12
B
Banner Printing8
Basic Printing38
Brightness10
Changing the Ink Tank53
C
Changing the Prin t Head58
Cleaning the Prin t Head57
Client Settings51
Collate13
Colour6
"Colour Adjustment" Settings10
Colour Balance10
Colour matching10
Contrast10
Copies11
Custom Size8
Display Print Status Window when printing
D
Document Name45
E
Enlarge/Reduce the Printed Image40
Fit to Page15
F
Fit to Paper Size15
Front to Back12
G
Greyscale6
H
How to Use the Online Manual1
48
ICM10
I
Identifying Printer Problems64
Image Rotation12
inches8
Ink tank
Changing53
Indicator window47
K
Keeping the Printer Clean63
Landscape12
L
"Layout" Tab Settings11
Length8
Maintenance52
M
"Maintenance" Tab47
Make a Poster42
Media7
millimetres8
N
N-Up Printing13
"Options" Tab48
O
Orientation12
Page Order12
P
Paper Jam69
Paper Size8
"Paper/Quality" Tab Settings6
Portrait12
Poster Printing15
Print37
Print alignment patterns47
Print head
Alignment61
Changing58
Cleaning57
Print Quality7
Print Status Window44
Print Status Window Off48
Printable area9
Printer Problems64
Printer Properties2
Printing a Photograph43
Printing a Watermark39
Printing Overview37
Program icon45
Q
Quality guaranteed area9
Reinstalling the Printer Driver74
Shared Printer Settings50
Sharing Printer49
SHARP Colour matching10
Starting the Printer Driver3
Status icon45
Status window45
Test Print Head56
T
Troubleshooting64
Uninstalling the Printer Driver73
U
"Utility" Tab Settings18
Watermark17
W
"Watermark" Tab Settings16
Width8
Z
Zoom15
Windows 2000/XP Index
If you use this unit with Windows 95/98/Me/NT 4.0, see "Windows 95/98/Me/NT 4.0 Index".
Index
"100%" button33
"Advanced Options" Settings25
A
Aligning the Print Head61
Always display Print Status Window 48
Auto head cleaning47
Back to Front30
B
Banner Printing26
Basic Printing38
Brightness28
Changing the Ink Tank53
C
Changing the Prin t Head58
Cleaning the Prin t Head57
Client Settings51
Collate31
Colour23
"Colour Adjustment" Settings28
Colour Balance28
Colour matching28
Contrast28
Copies29
Custom Size26
Display Print Status Window when printing
D
Document Name45
E
Enlarge/Reduce the Printed Image40
Fit to Page33
F
Fit to Paper Size33
Front to Back30
G
Greyscale23
H
How to Use the Online Manual1
48
ICM28
I
Identifying Printer Problems64
Image Rotation30
inches26
Ink tank
Changing53
Indicator window47
K
Keeping the Printer Clean63
Landscape30
L
"Layout" Tab Settings29
Length26
Maintenance52
M
"Maintenance" Tab47
Make a Poster42
Media24
millimetres26
N
N-Up Printing31
"Options" Tab48
O
Orientation30
Page Order30
P
Paper Jam69
Paper Size26
"Paper/Quality" Tab Settings23
Portrait30
Poster Printing33
Print37
Print alignment patterns47
Print head
Alignment61
Changing58
Cleaning57
Print Quality27
Print Status Window44
Print Status Window Off48
Printable area27
Printer Problems64
Printer Properties19
Printing a Photograph43
Printing a Watermark39
Printing Overview37
Program icon45