SHARP 530UIB Service Manual

ELECTRONIC CASH REGISTER

INSTRUCTION MANUAL

MODEL

ER-A520 ER-A530

The above illustration shows the model ER-A520.

FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user's authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

WARNING

CAUTION

The AC outlet shall be installed near the equipment and shall be easily accessible.

Please record below the model number and serial number, for easy reference, in case of loss or theft. These numbers are located on the right side of the unit. Space is provided for further pertinent data.

Model Number

Serial Number

Date of Purchase

Place of Purchase

FOR YOUR RECORDS

INTRODUCTION

Thank you very much for your purchase of the SHARP Electronic Cash Register, Model ER-A520/A530. Please read this manual carefully before operating your machine to gain a thorough understanding of the functions and features offered by this model ECR. Please keep this manual for future reference, it may help you if you encounter operational problems.

IMPORTANT

• Install your register in a location that is not subject to direct radiation, unusual temperature changes,

high humidity or exposed to water sources.

Installation in such locations could cause damage to the cabinet and the electrical components.

• The register should not be operated by an individual with wet hands. The water could seep into the interior of the register and cause component failure.

• When cleaning your register, use a dry, soft cloth. Never use solvents, such as benzine and/or thinner. The use of such chemicals will lead to discoloration or deterioration of the cabinet.

• The register plugs into any standard wall outlet (120V ±10% AC) which utilizes a dedicated ground

circuit.

Please note that other electrical devices on the same electrical circuit could cause the register to malfunction.

• If the register malfunctions, call your local dealer for service - do not try to repair the register yourself.

• For a complete electrical disconnection, the AC power cord must be removed from the wall outlet.

• Never disconnect the peripheral while the register remains plugged into the AC outlet.

PRECAUTION

This Electronic Cash Register has a built-in memory protection circuit which is supported by rechargeable batteries. It is important to know that all batteries will, in time, dissipate their charge even if not used. Therefore to insure an adequate charge in the protection circuit, and to prevent any possible loss of memory during or after installation, it is recommended that each unit be allowed to recharge for a period of 24 to 48 hours prior to and during use by the customer. In order to charge the batteries, the machine must be plugged in. This recharging precaution can prevent unnecessary equipment malfunctions or service calls.

INTRODUCTION····················································································································································1 IMPORTANT··························································································································································1 PRECAUTION························································································································································1 CONTENTS····························································································································································2

EXTERNAL VIEW OF THE ER-A520····················································································································8

Front view···············································································································································8 Rear view················································································································································8

EXTERNAL VIEW OF THE ER-A530····················································································································9

Front view···············································································································································9 Rear view················································································································································9

PRINTER······························································································································································10 KEYBOARD·························································································································································11

1 ER-A520 standard keyboard layout·········································································································11 2 ER-A530 standard keyboard layout·········································································································13 3 Standard key number layout····················································································································15 4 Installing the keyboard sheet (ER-A530)·································································································16

KEYS AND SWITCHES·······································································································································17

1 Mode switch and mode keys ···················································································································17 2 Drawer lock key·······································································································································17 3 Printer cover lock key ······························································································································18 4 Cashier/Server code entry key ················································································································18 5 Receipt ON/OFF function ························································································································18

DISPLAYS ···························································································································································19

1 Operator display ······································································································································19 2 Customer display (Pop-up type)··············································································································19

PRIOR TO ENTRIES ···········································································································································20

1 Preparations for entries ···························································································································20 2 Power save mode····································································································································21 3 Error warning···········································································································································21

ENTRIES······························································································································································22

1 Item entries··············································································································································22

Single item entries································································································································22 Repeat entries ······································································································································23 Multiplication entries·····························································································································24 Successive multiplication entries··········································································································25 Split-pricing entries·······························································································································26 Single item cash sale (SICS)/single item finalize (SIF) entries·····························································27 Scale entries·········································································································································28 PLU level shift (for direct PLU) ·············································································································30 PLU/UPC price level shift ·····················································································································32 Set PLU entries ····································································································································33 Link PLU/UPC entries···························································································································34 Age verification (Birthday entry) ···········································································································34 Mix-and-match entries··························································································································35 Condiment entries (for PLUs)···············································································································35 Price inquiry (view) function (for PLU/UPCs)························································································36 UPC learning function···························································································································37 Price change function (for PLU/UPCs)·································································································38

2 Displaying and printing subtotals·············································································································40

Merchandise subtotal ···························································································································40

FOR THE OPERATOR

Taxable subtotal ···································································································································40 Including-tax subtotal (full subtotal)······································································································40 Food stamp-eligible subtotal·················································································································40 Tray subtotal·········································································································································40 Eat-in subtotal·······································································································································40 Gasoline discount subtotal ···················································································································40

3 Finalization of transaction························································································································41

Cash or Check tendering······················································································································41 Mixed tendering (check + cash)············································································································41 Cash or Check sale that does not need any tender entry ····································································42 Charge (credit) sale······························································································································42 Mixed-tender sale (cash or check tendering + charge tendering) ························································42

4 Food stamp calculations··························································································································43

Food stamp tendering···························································································································43 Food stamp status shift ························································································································44

5 Tax calculations·······································································································································45

Automatic tax········································································································································45 Manual tax············································································································································45 Automatic-tax delete·····························································································································46 Tax status shift ·····································································································································47

6 Guest check (GLU/PBLU) ·······················································································································48

GLU/PBLU system ·······························································································································48 Deposit entries······································································································································51 Transferring guest checks out or in (Transfer-out/in) ···········································································52 Bill totalizing/bill transfer·······················································································································53 Bill separating·······································································································································54 Manual Previous Balance(PB) and Credit Balance(CB) entry······························································55

7 Auxiliary entries ·······································································································································57

Percent calculations (premium or discount) ·························································································57 Discount entries····································································································································58 Refund entries ······································································································································59 Return entries·······································································································································59 Refund sales mode·······························································································································60 Printing of non-add code numbers ·······································································································60 Gratuity·················································································································································61

8 Payment treatment ··································································································································62

Tip-in entries·········································································································································62 Tip editing·············································································································································63 Tip paid entries·····································································································································63 Currency conversion·····························································································································64 Received on account entries ················································································································65 Paid out entries·····································································································································65 No sale (exchange) ······························································································································65 Cashing a check···································································································································66 Bottle return··········································································································································66

9 Automatic sequencing key entries···········································································································66

10 WASTE mode··········································································································································67

CORRECTION ·····················································································································································68

1 Correction of the last entry (direct void)···································································································68 2 Correction of the next-to-last or earlier entries (indirect void)··································································68 3 Subtotal void············································································································································69 4 Correction of incorrect entries not handled by the direct or indirect void function···································69

CORRECTION AFTER FINALIZING A TRANSACTION (AFTER GENERATING A RECEIPT)························70 OVERRIDE ENTRIES··········································································································································71

OVERLAPPED CASHIER/SERVER ENTRY ······································································································72 SPECIAL PRINTING FUNCTIONS······················································································································73

1 Copy receipt printing································································································································73

2 Validation printing function (Slip printer)··································································································74 3 Bill printing···············································································································································74 4 Printing of the employee’s arrival and departure times (Slip printer)·······················································74 5 Printing of header and footer graphic logos·····························································································75 6 Remote printer send function ··················································································································75

TIME DISPLAY AND AUTOMATIC UPDATING OF THE DATE ········································································76

1 Time display ············································································································································76 2 Automatic updating of the date················································································································76

PRIOR TO PROGRAMMING·······························································································································77

1 Programming keyboard layout·················································································································77 2 How to program alphanumeric characters·······························································································78

Using character keys on the keyboard ·································································································78 Entering character codes······················································································································78

PROGRAMMING ·················································································································································80

Basic instructions··································································································································80 Preparations for programming··············································································································80

Direct Programming···········································································································································80

1 Setting the date and time·························································································································80

Date······················································································································································80 Time······················································································································································81

2 Programming for departments·················································································································81

3 PLU/UPC programming···························································································································84

Unit price ··············································································································································84 Functional selection······························································································································85 Associated department·························································································································86

4 Programming for discount keys (

) ······································································································87 Discount amount ··································································································································87 Functional programming·······················································································································87

5 Programming for percent keys (

)········································································································88 Percent rate··········································································································································88 Functional programming·······················································································································89

6 Programming for conversion keys (

) ··································································································90

Currency conversion rate ·····················································································································90

7 Programming for the

r, p

, and † keys ···························································································90

High amount lockout (HALO)················································································································90

8 Programming for the

, , ', and k keys···················································································91

High amount lockout (HALO) and function selection············································································91

9 Programming for the automatic tax calculation function··········································································93

The tax table (applicable to the add-on tax) ·························································································93

Job-Code-Based Programming ························································································································96

1 Setting the date and time·························································································································96

Setting the date (#2610)·······················································································································96 Setting the time (#2611) ·······················································································································96

2 Setting the register and consecutive numbers ························································································97

Setting the register number (#2612)·····································································································97 Setting the consecutive number (#2613)······························································································97

3 Programming for the automatic tax calculation function··········································································98

The tax table (#2710) ···························································································································98 The tax rate (#2711)···························································································································100 Doughnut tax exempt (for the Canadian tax system) (#2715)····························································101

4 Programming for departments···············································································································102

Functional programming 1 (#2110) ····································································································102

FOR THE MANAGER

Functional programming 2 (#2111) ····································································································104 A limit amount (HALO) of entry (#2112) ·····························································································105 Item label (#2114)·······························································································································105 Unit price (#1110)·······························································································································106 Commission group assignment (#2115)·····························································································106 Group number (#2116)·······················································································································107 Group text (#2350) ·····························································································································107 Age limitation (#2180)·························································································································108 Print station assignment (#2118)········································································································108 Department key positioning (#2119)···································································································109 Color Video Monitor (CVM) control character (#2158) ·······································································109

5 PLU/UPC programming·························································································································110

Associated department (#1200, 2230, 1050) ·····················································································111 Unit prices (#1210, 1060) ···················································································································113 Base quantity (#1211, 1061) ··············································································································114 Functional programming 1 (#2210, 2231, 2060) ················································································114 Functional programming 2 (#2211, 2232, 2061) ················································································116 Item label (#2214, 2064)·····················································································································118 Commission groups (#2215, 2235, 2065) ··························································································119 Group number (#2216, 2066)·············································································································120 Group text (#2351) ·····························································································································120 Age limitation (#2280, 2236, 2081)·····································································································121 Stock quantity (#1222, 1220, 1221)····································································································122 Set PLU (#2221)·································································································································123 Mix-and-match table (#2217, 2225, 2067)··························································································124 PLU condiment table (#2222, #2223)·································································································125 Print station to PLU/UPC assignment (#2218, 2068) ·········································································127 Delete period for non-accessed UPC codes (#2029)·········································································128 Programming Non-PLU code format (#2025)·····················································································129 Link PLU/UPC link (#2220)·················································································································130 Programming of PLU levels and direct PLU keys (#2219) ·································································130 Item label for remote printer (#2244, 2094)························································································131 Color Video Monitor (CVM) control character (#2258, 2234, 2059) ···················································132

6 Programming for miscellaneous keys····································································································133

Rate (

%, ç

, commission, gratuity, , ) and discount (-) (#1310) ····································133 Gas discount unit price (#1311)··········································································································134 Currency description text (

) (#2334)······························································································134

A limit amount (HALO) of entry (

-, †

(for manual tax), , , r, p) (#2312) ····················135

+/– sign, food stamp status and tax status (%, -, gratuity) (#2311)··············································136 Percent entry type (

) (#2310) ········································································································137

Item % or subtotal % selection (

) (#2315)·····················································································138

Percent rate limitation (

) (#2313)···································································································138

Vendor or store coupon selection (

) (#2316)·················································································139

7 Programming for the media keys···········································································································140

Functional programming 1 (#2320) ····································································································140 Functional programming 2 (#2326) ····································································································142 High amount lockout (HALO) for check cashing, check change, and cash in drawer (#2321)···········143 High amount lockout (HALO) of entry for media keys (#2322)···························································143 Print station assignment (#2328)········································································································144 CAT programming (#2330)·················································································································145

8 Programming of function text·················································································································146

Programming (#2314)·························································································································146 List of function texts····························································································································146

9 Server/Cashier programming ················································································································150

Server/Cashier code (#1400) ·············································································································150 Server/Cashier name (#1414) ············································································································150

CH TIPCATIP

Functional programming (#2410) ·······································································································151 GLU/PBLU code range assignment (#2411)······················································································151 Net sales % rate (#2413)····················································································································152

10 Programming various functions·············································································································152

Programming for optional feature selection (#2616) ··········································································152 Programming the parameter of the slip printer (#2615)······································································157 Setting the time limit for THE TILL TIMER

(#2617) ·········································································158 Scale tare table (#2618) ·····················································································································158 Programming of logo messages (#2614) ···························································································159 Selection of X1/Z1 and X2/Z2 reports to be printed in the stacked report sequence (#2620)············160 Setting the time range for hourly reports (#2619)···············································································161 Programming of power save mode (#2689) ·······················································································161 Available GLU/PBLU codes (#2810) ··································································································162 Bill number (#2636) ····························································································································162 Functional programming for the printer (#2990)·················································································163 Editing guidance/error messages (#2641)··························································································163 Validation message (#2642)···············································································································165 Slip printer’s logo message (#2643)···································································································165 RS-232C channel assignment (#2690) ······························································································166 Barcode reader programming (#2691) ·······························································································167 Remote printer assignment (#2692)···································································································168 Second remote printer assignment (#3653) ·······················································································168 Remote printer name (#3654) ············································································································169 Print format for remote printer (#3655)·······························································································169 Chit receipt format (#3656)·················································································································170 RS-232C interface (#6110, 6111, 6112, 6113, 6115, 6212, 6213, 6220)···········································171 Programming the CAT interface (#7110, 7111, 7112, 7113, 7114, 7115, 7116)································173 Secret codes to control access to the PGM1 mode, X1/Z1 mode and X2/Z2 mode (#2630, 2631, 2632) ···························································································································175 Loading dynamic UPCs to the main UPC file (#2099)········································································175 Setting the AUTO key (#2900) ···········································································································176

11 TRAINING mode ···································································································································177 12 Reading stored programs······················································································································178

Program details and procedures for their reading ··············································································178 Sample printouts·································································································································180

13 Universal Product Code (UPC) or European Article Number (EAN) ·····················································188

UPC or EAN code·······························································································································188 Add-on code ·······································································································································189

READING (X) AND RESETTING (Z) OF SALES TOTALS···············································································190

1 Summary of reading (X) and resetting (Z) reports and the key operations to obtain the reports ··········190 2 Daily sales totals····································································································································195

General report ····································································································································195 Cashier/Server report ·························································································································199 Hourly report·······································································································································200 Full department report ·······················································································································201 Individual group total report on department························································································201 Full group total report on department ·································································································201 PLU/UPC report (by designated range or pick up list)········································································202 PLU/UPC report by associated department ·······················································································204 Individual group total report on PLU/UPC ··························································································204 Full group total report on PLU/UPC····································································································204 PLU/UPC zero sales report by department ························································································205 PLU/UPC price category report··········································································································205 PLU/UPC stock report (by designated range or pick up list) ······························································205 Commission sales report····················································································································205 GLU/PBLU report ·······························································································································206 GLU/PBLU report by cashier/server···································································································206

Closed GLU/PBLU report ···················································································································207 Closed GLU/PBLU report by cashier/server·······················································································208 Transaction report ······························································································································209 Tax report ···········································································································································209 Cash in drawer report·························································································································209 Dynamic UPC report (by designated range or pick up list)·································································210 Dynamic UPC report by associated department ················································································210 Dynamic UPC clear (by designated range or pick up list) ··································································210 Dynamic UPC clear by associated department··················································································210 X1/Z1 stacked report ··························································································································210 Deleting of non-accessed UPCs·········································································································211

3 Periodic consolidation····························································································································212

General Overview·······························································································································212 Daily net report ···································································································································212 X2/Z2 stacked report ··························································································································212

COMPULSORY CASH/CHECK DECLARATION······························································································213 OPERATOR MAINTENANCE ···························································································································215

1 In case of power failure ·························································································································215 2 In case of printer error ···························································································································215 3 Thermal printing·····································································································································215

Cautions in handling the printer··········································································································215 Cautions in handling the recording paper (thermal paper) ·································································216

4 Installing and removing the paper roll····································································································217

Recording paper specifications ··········································································································217 Installing the paper roll ·······················································································································217 Removing the paper roll ·····················································································································218

Removing a paper jam ·······················································································································220 5 Cleaning the print head ·························································································································221 6 Removing the till and the drawer···········································································································222 7 Opening the drawer by hand ·················································································································222 8 Before calling for service ·······················································································································223

Error message table ···························································································································223

LIST OF OPTIONS ············································································································································224 SPECIFICATIONS ·············································································································································225

EXTERNAL VIEW OF THE ER-A520

Front view

Rear view

Printer cover

Receipt paper

Journal window

Keyboard

Drawer

Drawer lock

Customer display (Pop-up type)

Operator display

Mode switch

Printer cover lock

(left side)

Rear cover

EXTERNAL VIEW OF THE ER-A530

Front view

Rear view

Printer cover

Receipt paper

Journal window

Keyboard

Drawer

Drawer lock

Customer display (Pop-up type)

Operator display

Mode switch

Printer cover lock

(left side)

Rear cover

PRINTER

The printer is a receipt/journal dual station type thermal printer which delivers fast, quiet and high quality printing. The average life of the printer is approximately 5 million lines.

When opening the printer cover, unlock the printer cover using the printer cover lock key, and lift up the cover as shown in the diagram to the right.

Your register is shipped with the print head release lever held in the up position by a white shipping retainer. Be sure to remove this retainer (see the figure at the right) and push down the print head release lever before you use the register.

Print head release lever

The print head can be lifted by the green lever on the right side of the printer. Pulling the lever forward, lifts the print head up. If the paper becomes jammed and you need to move the print head farther forward, you can pull the lever even further toward you and proceed with the removal of the jammed paper.

Do not attempt to remove the paper roll with the head in the down position. This may result in

damage to the printer and print head.

Note

Retainer

Printer lock keyPrinter cover

Paper roll location

Take-up spool

Paper chute

Print head release lever

KEYBOARD

All keys except the receipt paper feed and journal paper feed keys can be re-positioned. If you want to change the layout, please consult your authorized SHARP dealer.

•

RFND

VOID

Numeric keys

Decimal point key

Clear key

Multiplication key

Refund key

Void key

Amount entry key

Cashier code entry key

PLU/UPC

AMT

CASH

RECEIPT

JOURNAL

Receipt paper feed key

Journal paper feed key

PLU/UPC key

INQ

PLU/UPC inquiry key

UPC price change key

PRICE CHANGE

201

Department keys

Automatic sequencing 1 and 2 keys

AUTO

SHIFT

Food stamp shift key

No-sale key

TAX 1 shift key

TAX

Manual tax key

Merchandise subtotal key

Received-on-account 1 key

Paid-out 1 key

FOR

Previous balance key

PBLU

Final key

FINAL

New check key

Discount 1 key

%1 %2

Percent 1 and 2 keys

TAX

SHIFT

MDSE

SBTL

Note

RCPT

NC AMT

INQ

AUTO

SHIFT

PBLU

7 4 1

TEND

CA/AT

CH1

CH2CHK

MDSE

SBTL

AUTO

5 6

8 9

TAX

SHIFT

RFND

#/TM

VOID

PLU/UPC

SLIP

FINALCONV

PO TAX%1

CASH

FOR

PRICE

CHANGE

ER-A520 standard keyboard layout

The following function keys can optionally be mounted in place of those shown in the figure of the

standard keyboard layout. For details, please consult your authorized SHARP dealer.

Optional keys

%3 %5

Percent 3 thru 5 keys Eat in 1 thru 3 keys

CONV2 CONV4

RA2

Received-on-account 2 key

PO2

Paid-out 2 key

SRVC

Service key

RETURN

Return key

Tray subtotal key

AUTO

TRAY SBTL

Transfer out key

TRANS

OUT

Transfer in key

TRANS

Cash tip key

CA TIP

Charge tip key

CH TIP

AUTO

Automatic sequencing 3 thru 10 keys

Cash 2 thru 5 keys

Currency conversion 2 thru 4 keys

CA2 CA5

CH3 CH9

Charge 3 thru 9 keys

Discount 2 thru 5 keys

DEPT

Dept. number key

REPEAT

Repeat entry key

SCALE

Scale entry key

Validation print key

PLU level shift 1 thru 5 keys

Gasoline sales subtotal key

TIP

PAID

Tip paid key

DEPO

Deposit key

LEVEL

PLU level shift number key

SEND

Remote printer send key

DEPO

RFND

Deposit refund key

GRT

EXEMPT

Gratuity exempt key

OPEN

TARE

Tare entry key

CHK2 CHK5

Check 2 through 5 keys

EAT IN1EAT IN

Tax 2 thru 4 shift keys

TAX2

SHIFT

TAX4

SHIFT

GAS

SBTL

Price shift number key

P-SHIFT

Cover count entry key

CNT

Price level shift 1 thru 6 keys

Note

#/TM

Non-add code/Date & time display key

Receipt print key

RCPT

Slip printer key

SLIP

Food stamp tender key

TEND

CH1CH

Charge 1and 2 keys

CONV

Currency conversion key

CHK

Check 1 key

SBTL

Subtotal key

CA/AT

Cash/amount tendered key

The department and direct PLU keys may be expanded. If you require expansion of the department

or direct PLU keys, please contact your dealer.

• All keys except the receipt paper feed and journal paper feed keys may be re-positioned. If you want to change the keyboard layout, please consult your dealer.

• Please note that the price lookup/subdepartment/UPC key (

) and the previous balance key

() are shown as and

respectively in this manual.

•

RFND

RCPT

VOID

000

Numeric keys

Decimal point key

Clear key

Multiplication key

Receipt print key

Refund key

Void key

PLU/

SUB

RECEIPT

JOURNAL

Receipt paper feed key

Journal paper feed key

Direct price lookup keys

FOR

Price lookup/subdepartment/ UPC key

1 100

PLU/ UPC

PBAL

Note

100

CONV

SEND

%RCPT

L1 L2 L3

SBTL

CA/AT

PBAL

SRVC

CH1

CH2

CH3FINAL

NCRFND

CHK

AUTO

SERV

AUTO

MDSE

SBTL

000

123

456

789

RECEIPT

JOURNAL

FOR

PLU/ SUB

INQVOID

ER-A530 standard keyboard layout

Note

Bill separation key

BIRTH

Birthday entry key

Bill totalize/Bill transfer key (CHECK-ADD)

WASTE

Condiment next key

000

Numeric key

RFND

SALES

Condiment cancel key

CANCEL

Edit tip key

EDIT

TIP

Table# recall key

GLU

RECALL

Refund sales key

Waste mode key

No delete key

NO DEL

The following function keys can optionally be added in place of those shown in the figure of the

standard keyboard layout. For details, please consult your authorized SHARP dealer.

Optional keys

%2 %5

Percent 2 thru 5 keys

Eat in 1 thru 3 keys

CONV2 CONV4

RA1

Received-on-account 1 and 2 keys

PO1

RA2

PO2

Paid-out 1 and 2 keys

AUTO

Transfer out key

TRANS

OUT

Transfer in key

TRANS

Cash tip key

CA TIP

AUTO

Automatic sequencing 4 thru 10 keys

Cash 2 thru 5 keys

Currency conversion 2 thru 4 keys

CA2 CA5

CH4 CH9

Charge 4 thru 9 keys

Discount 2 thru 5 keys

DEPT

Dept. number key

SCALE

Scale entry key

Gasoline sales subtotal key

TIP

PAID

Tip paid key

DEPO

Deposit key

DEPO

RFND

Deposit refund key

CHK2 CHK5

Check 2 through 5 keys

EAT IN1EAT IN

Tax 1 thru 4 shift keys

TAX1

SHIFT

TAX4

SHIFT

GAS

SBTL

TAX

Manual tax key

No-sale key

Tray subtotal key

TRAY

SBTL

RETURN

Return key

#/TM

Non-add code/Date & time display key

Charge tip key

CH TIP

Note

CHK

Automatic sequencing 1 thru 3 keys

Currency conversion key

Charge 1 thru 3 keys

CONV

Check 1 key

CA/AT

SBTL

Cash/amount tendered key

Server code entry key

PLU/UPC inquiry key

INQ

Discount 1 key

Percent 1 key

SERV

Previous balance key

PBAL

Service key

SRVC

Final key

FINAL

AUTO1AUTO

Merchandise subtotal key

MDSE

SBTL

Subtotal key

SEND

Remote printer send key

L1 L3

New check key

PLU level shift 1 thru 3 keys

Department and direct PLU keys can be expanded. If you require expansion of the department or

direct PLU keys, please contact your authorized SHARP dealer.

Note

Condiment next key

Condiment cancel key

CANCEL

Edit tip key

EDIT

TIP

Table# recall key

GLU

RECALL

Food stamp shift key

SHIFT

Food stamp tender key

TEND

BIRTH

Birthday entry key

WASTE

RFND

SALES

Refund sales key

Waste mode key

UPC price change key

PRICE CHANGE

Validation print key

GRT

EXEMPT

Gratuity exempt key

Price shift number key

P-SHIFT

Cover count entry key

CNT

Price level shift 1 thru 6 keys

LEVEL

PLU level shift number key

PLU level shift 4 and 5 keys

Bill separation key

Bill totalize/Bill transfer key (CHECK-ADD)

Slip printer key

SLIP

No delete key

NO DEL

REPEAT

Repeat entry key

AMT

Amount entry key

OPEN TARE

Tare entry key

These key numbers are used for positioning of department keys and direct PLU keys. For further details with positioning departments and PLU keys, please refer to pages 109 and 130. This layout can be changed by your dealer.

001

006

011

016

002

007

012

017

003

008

013

018

004

009

014

019

005

010

015

020

Standard key number layout

For ER-A520

Insert the keyboard sheet between the keyboard cover and the cabinet as illustrated below. Then press the claws at the top of the keyboard cover into the slots in the cabinet.

• Do not spread the keyboard cover too far to avoid tearing the tabs.

• Replace the keyboard sheet with a new one if by chance it gets wet. Use of a wet keyboard

sheet may cause problems.

• Be sure to use only SHARP-supplied keyboard sheets. Thick or hard sheets can make key operations difficult.

• Place the keyboard sheet evenly under the keyboard cover.

• If you require a new keyboard sheet, please contact your dealer.

• The keyboard cover will eventually wear out. If your keyboard cover is dirty or broken, replace the

cover with a new one. For details, please contact your authorized SHARP dealer.

Note

Keyboard sheet

Cabinet

Keyboard cover

Installing the keyboard sheet (ER-A530)

028

029

030

031

021

022

023

024

025

026

027

039

040

041

042

032

033

034

035

036

037

038

050

051

052

053

043

044

045

046

047

048

049

061

062

063

064

054

055

056

057

058

059

060

072

073

074

075

065

066

067

068

069

070

071

083

084

085

086

076

077

087

088

099

100

078

079

080

081

082

096

097

098

089

090

091

092

093

094

095

108

109

110

101

102

103

104

105

106

107

118

119

120

111

112

113

114

115

116

117

For ER-A530

KEYS AND SWITCHES

The mode switch can be operated by inserting one of the three supplied mode keys – manager (MA), submanager (SM), and operator (OP) keys. These keys can be inserted or removed only when the switch is in the “REG” or “OFF” position.

The mode switch has these settings:

OFF: This mode locks all register operation.

No change occurs to register data.

OP X/Z: This setting allows cashiers to take X or Z reports for their sales

information. It can also be used for displaying the date/time and printing the employee’s arrival/departure times. And it can be used to toggle receipt state “ON” and “OFF” by pressing the

key. (This setting may be used only when your register has been

programmed for “OP X/Z mode available” in the PGM2 mode.)

REG: For entering sales PGM1: To program those items that need to be changed often: e.g., unit prices of departments, PLUs or

UPCs, and percentages.

PGM2: To program all PGM1 programs and those items that do not require frequent changes: e.g., date,

time, or a variety of register functions.

MGR: For manager’s and submanager’s entries

The manager can use this mode to make entries that are not permitted to be made by cashiers – for example, after-transaction voiding and override entries.

X1/Z1: To take the X/Z report for various daily totals. X2/Z2: To take the X/Z report for various periodic (weekly or monthly) consolidation of totals.

This key locks and unlocks the drawer. To lock it, turn 90 degrees counterclockwise. To unlock it, turn 90 degrees clockwise.

SK1-1

Drawer lock key

Operative range

Mode switch and mode keys

SM OP

• Manager key (MA)

• Submanager key (SM)

• Operator key (OP)

This key locks and unlocks the printer cover. To lock it, turn 90 degrees counterclockwise. To unlock, turn 90 degrees clockwise.

The ER-A520 provides a cashier system and the ER-A530 provides a server system. The cashier/server codes are available in two variants: Variant 1, the codes are displayed (“0000” to “9999”), and Variant 2, the codes are not displayed (always “ ”). When the cashier/server code is assigned by Variant 2 (codes not displayed), the register prints as the cashier/server code and the cashier/server name are printed both on the receipt and journal for every transaction.

All settings depend on how the register has been programmed. For the available selection of these settings, please consult your authorized SHARP dealer.

You can disable receipt printing in the REG mode to save paper using the receipt function. To disable receipt printing, press the

key in the OP X/Z position. This key toggles the receipt printing status ON and OFF. To

check the receipt printing status, turn the mode switch to the OP X/Z position or press the

key in the REG

mode. When the function is in the OFF status, the receipt off indicator “_” illuminates.

Your register will print reports regardless of the receipt status. This means that the receipt roll must be installed even when the receipt state is

“

OFF” when taking reports.

Note

Receipt ON/OFF function

Note

‹‹

Cashier/server

code

To display the current cashier/server code

■ Sign-on

Variant 1 : (Code is displayed.)

Variant 2 : (Code is not displayed.)

■ Sign-off Variant 1 / Variant 2 :

SERV

Cashier/server

code

‹‹

SERV

‹‹

SERV

‹‹

SERV

‹‹

SERV

Procedure

✱

Cashier/Server code entry key

Printer cover lock key

DISPLAYS

The operator display consists of a two-line dot-matrix display (16 characters/line).

• Cashier/server code or mode name

The mode you are in is displayed. When a cashier/server is assigned, the cashier/server code is displayed in the REG or OP X/Z mode. For example, “0001” is displayed when cashier/server 0001 is assigned.

• Repeat

The number of repeats is displayed, starting at “2” and increments with each repeat. When you have

registered an item ten times, the display will show “0”. (2 ➞ 3 ......9 ➞ 0 ➞ 1 ➞ 2...)

• Sentinel mark

When amounts in the drawer reaches the amount you preprogrammed, the sentinel mark “X” is displayed to advice you to remove the money to a safe place.

• Power save mark

When the cash register goes into the power save mode, the power save mark (decimal point) is displayed.

• Stock alarm indicator

When the stock counter of the PLU or UPC which you entered is zero or negative, the alarm indicator (decimal point) is displayed.

• Function message display area

Item labels of departments and PLU/subdepartments/UPC and function text you use, such as %1, (–) and CASH are displayed here. For the details of function texts, please refer to pages 146 to 149. When an amount is to be entered or entered, “AMOUNT” is displayed: When an amount is to be entered, – – – – – – – is displayed in the numeric entry display area with “AMOUNT”. When a preset price has been set, the price is displayed in the numeric entry display area with “AMOUNT”.

• Numeric entry display area

Numbers entered using numeric keys are displayed here.

Date and time display

Date and time appear on the display in the OP X/Z, REG, or MGR mode. In the REG or MGR mode, press the key to display the date and time.

Error messages

When an error occurs, the corresponding error message is displayed in the function message display area. For the details of error messages, please refer to the “Error message table” on page 223.

Customer display (Pop-up type)

Function message display area

Cashier/server code or mode name

Numeric entry display area

Receipt OFF indicator (“_”)

Stock alarm indicator (“•”)

Repeat / Sentinel mark / Power save mark

Dept. name / PLU or UPC name / function text

Price level / PLU level (e.g. P2L3)

Operator display

PRIOR TO ENTRIES

Before registrations, insert the operator key into the mode switch and turn it to the REG position and check the following items:

Receipt and journal paper rolls

If the receipt and journal paper rolls are not set in the machine or there are low rolls, install new ones according to section “4. Installing and removing the paper rolls” under “OPERATOR MAINTENANCE.”

Receipt ON/OFF function

You can disable receipt printing in the REG mode to save paper using the receipt function. To disable receipt printing, press the

key in the OP X/Z position. This key toggles the receipt printing status ON and OFF.

To check the receipt printing status, turn the mode switch to the OP X/Z position or press the

key in the REG

mode. When the function is in the OFF status, the receipt off indicator “_” illuminates.

Your register will print reports regardless of the receipt state. This means that the receipt roll must be installed even when the receipt state is “OFF” when taking reports.

Cashier/Server assignment

The ER-A520 requires a cashier to be assigned prior to operational item entries. The ER-A530 enforces that a server must enter their code into the register. Depending on register settings, it is possible to keep the same cashier/server code assigned when the same cashier/server is to be used for all transactions within a set period. As previously mentioned, there are two variants to consider for the display and print of the cashier/server codes.

The operation entries depend on how the register has been programmed. To determine which selections should be considered, please consult your local dealer.

Note

Preparations for entries

FOR THE OPERATOR

Note

Logo message or graphic logo (varies depending on programming.)

Cashier/Server code

✱

(“ ” is printed in Variant 2.)

Cashier/Server name

• If you want to enter a cashier/server code before every transaction, please consult your authorized SHARP dealer.

• For the display type selection of the cashier/server code, “Variant 1” has been preset. For the selection of the “Variant 2”, consult your authorized SHARP dealer.

• The cashier/server can be changed during a transaction. Please consult your authorized SHARP dealer.

The register will enter into the power save mode when no entries are performed based on the pre-programmed time limit (by default, 30 minutes). When the register goes to the power save mode, the operator and customer displays will turn off. This is indicated by a decimal point at the left most position of the lower line. The register will return to normal operation mode when any key is pressed or a mode is changed with the mode key. Please note when the register is recovered by any key entry the initial key entry is ignored. After the recovery, you may start the key entries from the beginning.

In the following examples, your register will go into an error state accompanied with a warning beep and a corresponding error message. Clear the error state by pressing the

key and take proper action.

Please refer to the error message table on page 223.

• When you enter an over 32-digit number (entry limit overflow): Cancel the entry and re-enter a valid number.

• When you make an error in key operation: Clear the error and continue entries.

• When you make an entry beyond a programmed amount entry limit: Check to see if the entered amount is correct. If it is correct, it be possible to make the entry in the MGR mode. Contact your manager.

• When an including-tax subtotal exceeds eight digits: Clear the subtotal by pressing the

key and press the

a, Å

thru É, k, thru , or hthru key to finalize the transaction.

CH9

CHK5

CHK2

Error warning

Power save mode

Note

‹‹

Cashier/server

code

To display the current cashier/server code

■ Sign-on

Variant 1 : (Code is displayed.)

Variant 2 : (Code is not displayed.)

■ Sign-off Variant 1 / Variant 2 :

SERV

Cashier/server

code

‹‹

SERV

‹‹

SERV

‹‹

SERV

‹‹

SERV

Procedure

ENTRIES

The example entries provided within this manual describe the function key labeled which is used for the model ER-A520. For the model ER-A530, please substitute the key with the

function key.

Single item entries

Department entries (direct department entries)

Enter a unit price and press a department key. If you use a programmed unit price, press a department key only.

*Less than the programmed upper limit amounts

When those departments for which the unit price has been programmed as zero (0) are entered, only the sales quantity is added.

Department entries (indirect department entries)

*Less than the programmed upper limit

amounts

PLU entries (indirect PLU entries)

Enter a PLU code and press the key.

When those PLU’s for which the unit price has been programmed as zero (0) are entered, only the sales quantity is added.

Subdepartment (open PLU, open and preset PLU) entries

*Less than the programmed upper limit

amounts

PLU entries (direct PLU entries)

Direct PLU key

Unit price *

(for subdept.)

When using a programmed unit price

PLU code

Unit price *

(max. 7 digits)

When using a programmed unit price

PLU/ UPC

PLU/

UPC

Note

PLU code

PLU/ UPC

Unit price *

(max. 7 digits)

When using a programmed unit price

Dept. code

(1–99)

When [preset only dept.] is entered.

Note

Department keyUnit price *

(max. 7 digits)

When using a programmed unit price

Procedure

Item entries

PLU/ UPC

Note

Repeat entries

You can use this function for entering a sale of two or more same items. You can use the

key to repeat entry instead of department, å, direct PLU or key.

200

8 8 8

5 à680

à à

P P P

ó ó

500

P P

5012345678900

P P

600

2 è è a

PrintKey operation

Example

PLU/ UPC

1200

3 5

5 à680

11 P1200

5012345678900

PrintKey operation

Example

Repeated department entry (direct)

Repeated department entry (indirect)

Repeated PLU entry (indirect)

Repeated PLU entry (direct)

Repeated subdepartment entry

Repeated UPC entry

Repeated department entry (direct) using the repeat key

Scan UPC code

UPC code

(max.13 digits)

Unit price

(max. 6 digits)

To set “auto-delete”

PLU/

UPC

(Registration)

NON

DELETE

To cancel the learing function entry

DEPT

Dept. no.

(1 - 99)

(

~ )

When the dept. key is depressed directly

UPC entries

PLU/ UPC

PLU/

UPC

PLU/ UPC

Multiplication entries

Use this feature when you need to enter two or more same items. This feature helps when you sell a large quantity of items or need to enter quantities that contain decimals.

• After scanning a UPC code or pressing the key, when the item does not exist in the file, the display will show “NO RECORD”. Enter the unit price using the

key and department no. with the àkey.

• Q’ty: Up to four digits integer + three digits decimal

• Unit price: Less than a programmed upper limit

• Q’ty × unit price: Up to seven digits

You must use a decimal point (.) key when entering quantities that are fractional.

Note

7 .500

165

250

8 .250

@ ò

100

5012345678900

PrintKey operation

Example

Unit price

PLU code

Unit price Direct PLU key

Q’ty Department key

When using a programmed unit price

Dept. entry (direct)

Dept. code Dept. entry (indirect)

PLU entry (indirect)

PLU/subdept. entry (indirect)

PLU/subdept. entry (direct)

Unit price

When [preset only dept.] is entered.

PLU code

Unit price

PLU/ UPC

Scan UPC code

UPC code

UPC entry

PLU/ UPC

Procedure

Department entry (direct)

Department entry (indirect)

PLU entry (indirect)

PLU entry (direct)

Subdepartment entry

UPC entry

PLU/ UPC

Successive multiplication entries

This function may be desired when you enter a sale of items sold by area (square feet).

• After scanning a UPC code or pressing the key, when the item does not exist in the file, the display will show “NO RECORD”. Enter the unit price using the

key and department no. with the àkey.

• Length or width: Up to seven digits (4-digit integer + 3-digit decimal)

• Unit price: Less than a programmed upper limit

• Length × Width × Unit price: Up to seven digits

• For actual use of this function, please consult your dealer.

• You must use a decimal point (

) key when entering quantities that are fractional.

400

1 .500

2 .500

1 .750

600

5099887654302

PrintKey operation

Example

Note

Procedure

Department entry

PLU entry

Subdepartment entry

UPC entry

PLU/ UPC

When using a programmed unit price

Length Unit price

Dept. entry (direct)Width Department key

Dept. code Dept. entry (indirect)

PLU code

Unit price Direct PLU key

PLU/ UPC

UPC code

PLU/ UPC

Unit price

When [preset only dept.] is entered.

Unit price

Scan UPC code

PLU/ UPC

PLU entry (indirect)

PLU/subdept. entry (indirect)

PLU/subdept. entry (direct)

UPC entry

Split-pricing entries

You may use this function when your customer wants to purchase items normally sold in bulk.

• After scanning a UPC code or pressing the key, when the item does not exist in the file, the display will show “NO RECORD”. Enter the unit price using the

key and department no. with the àkey.

• Selling quantity: Up to four digits integer + three digits decimal

• Base quantity: Up to two digits (integer)

You must use the decimal point (

) key when entering selling quantities that are fractional.

Note

600

5045678912304

PrintKey operation

Example

Procedure

Department entry

PLU entry

UPC entry

Unit price

per base q’ty

PLU code

Base q’ty

Selling q’ty

When using a programmed unit price

Only when you use a base q’ty programmed for PLU code

Department key

Dept. code

Unit price

When [preset only dept.] is entered.

PLU code

Direct PLU key

Unit price

per base q’ty

Unit price

per base q’ty

PLU code

Unit price

per base q’ty

Direct PLU key

Unit price

per base q’ty

PLU/ UPC

PLU/

UPC

PLU/

UPC

PLU/ UPC

UPC code

PLU/ UPC

UPC code

PLU/ UPC

PLU/

UPC

PLU/

UPC

PLU/ UPC

Single item cash sale (SICS)/single item finalize (SIF) entries

SICS entries

• This function is useful when a sale is for only one item and is for cash; such as a pack of cigarettes. This function is applicable only to those departments that have been set for SICS or to their associated PLUs, subdepartments or UPCs.

• The transaction is finalized and the drawer opens as soon as you press the department key,

key, key,

the direct PLU key or scanning a UPC code.

If an entry to a department, PLU/subdepartment or UPC set for SICS follows entries to departments, PLUs/subdepartments or UPC not set for SICS, it does not finalize and results in a normal sale.

SIF entries

• If an entry to a department, PLU/subdepartment or UPC set for SIF follows entries to departments, PLUs/subdepartments or UPC not set for SIF, the transaction is finalized immediately as a cash sale.

• Like the SICS function, this function is available for single-item cash settlement.

1745

1500

For finishing

the transaction

PrintKey operation

Example

Note

250

For finishing

the transaction

PrintKey operation

Example

PLU/ UPC

Scale entries

For making entries for weighed items, a scale may be connected where by the weight is automatically read from the scale. To make refund or return entries, the weight is entered manually while the scale platter is empty and reads zero.

i) Auto scale entries

• Open tare weight: Up to 5 digits (integer + decimal)

• Net weight: Up to 5 digits (integer + decimal)

• Base weight: Up to 2 digits (integer)

• The register can be programmed with up to nine tare tables and allows different tares to be assigned to them.

• When the

key is pressed, the weight is automatically read from the connected scale (option)

and the net weight appears in the register display.

• When the item is programmed for “Scale compulsory”, it is not necessary to press the

key.

200

PrintKey operation

Example

Note

Procedure

When using a programmed unit price

Unit price

per base wt.

Dept. code

Unit price

per base wt.

Department

Unit price

When [preset only dept.] is entered.

When you use a programmed tare no.

Tare number

(1-9)

SCALE

When base wt. is 1 LB (or 1 KG)

Base wt.

OPEN TARE

Open tare

weight

Only when you use a base wt. programmed for PLU code

Dept. code

PLU code

Unit price

per base wt.

UPC code

PLU code

Unit price

per base wt.

UPC code

PLU/ UPC

Direct PLU key

Unit price

When [preset only dept.] is entered.

Unit price

per base wt.

PLU/

UPC

PLU/

UPC

PLU/

UPC

Direct PLU key

Unit price

per base wt.

PLU/ UPC

+ 199 hidden pages