Page 1
S3501 N2
S3501BB N
OWNER’S GUIDE
WWW.SHARKCLEAN.COM
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IMPORTANT SAFETY INSTRUCTIONS
For Household Use Only
WHEN USING YOUR SHARK®
STEAM MOP, BASIC SAFETY
PRECAUTIONS SHOULD
ALWAYS BE FOLLOWED,
INCLUDING THE FOLLOWING:
READ ALL INSTRUCTIONS
BEFORE USING YOUR
STEAM MOP.
DANGER OF SCALDING.
Please use caution when
using the Steam Mop. The steam
emitted from the Steam Mop is
very hot.
POLARIZED PLUG:
This appliance has a polarized
plug (one blade is wider than
the other). As a safety feature,
this plug will fit into a polarized
outlet only one way. If the plug
does not fit fully into the outlet,
reverse the plug. If it still does
not fit, contact a qualified
electrician. Do not attempt to
defeat this safety feature.
WARNING:
TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY:
1. Use the system only for its
intended use.
2. DO NOT use outdoors.
3. DO NOT leave the appliance
unattended when plugged in.
Always unplug the power cord
from the electrical outlet when not
in use and before servicing.
4. DO NOT allow to be used as a toy.
DO NOT allow the appliance to be
used by children. Close attention
is necessary when used by or near
children, pets or plants.
5. Use only as described in this
manual.
6. Use only manufacturer’s
recommended accessories.
7. DO NOT operate the appliance
with a damaged plug or cord, or
if the unit has been dropped or
damaged. To avoid the risk of
electric shock, do not disassemble
or attempt to repair the appliance
on your own. Return the appliance
to EURO-PRO Operating LLC for
examination and repair. Incorrect
re-assembly or repair can cause
a risk of electrical shock or injury
to persons when the appliance is
used.
8. To protect against a risk of electric
shock, DO NOT immerse the Steam
Mop into water or any other liquids.
9. DO NOT handle plug or Steam
Mop with wet hands or operate
appliance without shoes.
10. DO NOT pull or carry by power
cord, use power cord as handle,
close a door on the power cord, or
pull the power cord around sharp
edges or corners. Keep power cord
away from heated surfaces.
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11. DO NOT unplug by pulling on
power cord. To unplug, grasp the
plug not the power cord. Do not
use extension cords or outlets
with inadequate current carrying
capacity.
12. DO NOT put any objects into
openings. Do not use with any
opening that is blocked.
13. DO NOT put hands or feet under
the Steam Mop. Unit gets very hot.
14. Use ON LY on flat, horizontal
surfaces. Do not use on walls,
counters or windows.
15. DO NOT use on leather, wax
polished furniture or floors,
synthetic fabrics, velvet or other
delicate, steam sensitive materials.
16. DO NOT add cleaning solutions,
scented perfumes, oils or any other
chemicals to the water used in this
appliance as this may damage the
unit or make it unsafe for use. If
you live in a hard water area, we
recommend using distilled water in
your Steam Mop.
17. When in use, NEVER turn the
appliance over or on its side.
NEVER DIRECT STEAM TOWARDS
PEOPLE, ANIMALS OR PLANTS.
18. NEVER LEAVE THE STEAM MOP
IN ONE SPOT ON ANY SURFACE
FOR ANY PERIOD OF TIME WHEN
MICRO-FIBER PAD IS ATTACHED
AS THIS WILL DAMAGE YOUR
FLOORS.
19. Carefully remove the micro-fiber
cleaning pad immediately after you
have unplugged and allowed the
Steam Mop to cool.
20. When cleaning the Steam Mop,
unplug the power cord from the
electrical outlet and clean with a
dry or damp cloth. Do not pour
water or use alcohol, benzene or
paint thinner on the unit.
21. Extreme caution should be
exercised when using this
appliance to clean stairs.
22. Never use the Steam Mop without
micro-fiber cleaning pad attached.
23. Keep your work area well lit.
24. Store the Steam Mop indoors in a
cool, dry place.
25. To avoid circuit overload, do not
operate another appliance on the
same socket (circuit) as the steam
cleaner.
26. If an extension cord is absolutely
necessary, an extension cord rated
a minimum of 15 ampere, 14 gage
cord should be used. Cords rated
for less amperage may overheat.
Care should be taken to arrange
cord so that it cannot be pulled or
tripped over.
27. DO NOT store unit with damp/wet
micro-fiber Steam Pocket® pocket
attached. Never leave the Steam
Pocket® Mop in one spot on any
surface for any period of time with
a damp or wet micro-fiber Steam
Pocket® pocket attached as this
will damage your floors.
28 Always unplug and allow the Steam
Mop to cool before removing or
changing mop heads.
WARNING: Your Steam Mop
is designed to clean hard floor
surfaces that will withstand high
heat. Do not use on unsealed wood
or unglazed ceramic floors. On
surfaces that have been treated
with wax or some no wax floors,
the sheen may be removed by the
heat and steam action. It is always
recommended to test an isolated
area of the surface to be cleaned
before proceeding. We also
recommend that you check the use
and care instructions from the floor
manufacturer.
SAVE THESE
INSTRUCTIONS
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FILL
4 Lay the mop on the floor or on
a counter top and remove the
water tank cap by turning counter
clockwise. Fill the water tank using
the filling flask. Do not overfill the
water tank. Replace the water cap
and tighten.
IMP O R TANT: Make sure your floors
are sealed. Before using the Steam
Pocket® Mop consult page 4 for
more information.
Quick Start
2
4
3
1
ASSEMBLE
1 Insert the mop handle into the
pump actuator (the tube that leads
to the tank). Push the mop handle
and pump actuator together in
until you hear it click into place.
2 Select a cleaning pad. Fit one side
of the pocket onto the head first,
then using the lavender loop, pull
the pocket over the head. Attach
the quick fasteners on the top of
the pocket to secure in place.
3 Snap the mop head into the base to
secure it. Press the release button
to exchange mop heads.
When assembling your Steam Pocket®
Mop there may be a little water in or
around the water tank. This is because
we test all our Steam Pocket® Mops
100% before you buy them, so you get
a quality Shark® Steam Pocket® Mop.
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PREPARE
5 For your comfort, you can adjust
the height of the mop. Just lift the
latch on the tube 90 degrees to the
open position. Holding the handle,
extend the tube to the height that’s
right for you and then close latch
to locked position.
6 Plug in mop and wait 30 seconds
or less for the mop to heat up.
Pump the handle of the mop by
pushing downward about 10 to 12
times to create steam.
NOTE: Steam is created
automatically when you start
mopping.
DIRT CAN’T HIDE ON
EITHER SIDE! All new
design allows for optimal
cleaning! When one side
of the pocket gets dirty,
just turn the mop head
over and clean with the
other side of the pocket.
5
6
Quick Start
QUICK TIP:
For easier
pushing
and pulling,
extend the
handle length.
NOTE: Do not leave your
Steam Pocket® Mop
unattended during use.
IMP O R TANT: Never leave
the Steam Pocket® Mop in
one spot for any period of
time with a damp or wet
micro-fiber Steam Pocket®
attached as this will damage
your floors.
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This manual covers model number:
S3501 N2 11
S3501BB N 11
TECHNICAL SPECIFICATIONS
Voltage: 120V., 60Hz.
Power: 1550 Watts
Water Capacity: 450 ml (15 oz.)
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Contents
Getting Started ......................................................................2
Using Your Steam Pocket® Mop ......................................6
Care of Your Steam Pocket® Mop ...................................8
Ordering Replacement Parts ...........................................10
Troubleshooting Guide .......................................................11
Warranty and Registration ................................................13
Thank you for
purchasing the
Shark® Steam
Pocket® Mop.
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Getting Started
When assembling your Steam Pocket®
Mop there may be a little water in or
around the water tank. This is because
we test all our Steam Pocket® Mops
100% before you buy them, so you get a
quality Shark® Steam Pocket® Mop.
c Quick Release Swivel Cord Wrap
d Cord Clips
e Mop Handle
f Telescopic Handle Latch
g Water Tank Viewing Window
h Power-On Blue Light
i Water Tank Cap
j Rectangle Mop Head
a 2 All Purpose Cleaning Pads
b Filling Flask
a
b
c
d
e
h
g
f
i
j
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IMPORTANT: Always make sure the
mop is UNPLUGGED from the wall
when not in use. Never fill the mop,
attach the mop head, change or
remove the micro-fiber pocket when
the mop is plugged into the wall. To
prolong the life of your Shark® Pro
Steam Pocket® Mop, we recommend
using distilled water. Make sure
you only add water to the tank.
Chemicals or cleaning solution may
damage the appliance and could be
unsafe for you and your family.
2
ASSEMBLE
1 Insert the mop handle into the pump
actuator (the tube that leads to the
tank). Push the mop handle and
pump actuator together in until you
hear it click into place.
2 Select a cleaning pad. Fit one side
of the pocket onto the head first,
then using the lavender loop, pull
the pocket over the head. Attach
the quick fasteners on the top of the
pocket to secure in place.
1
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Getting Started
IMPORTANT: Do not use on unsealed
wood or unglazed ceramic floors.
On surfaces that have been treated
with wax or some no wax floors,
the sheen may be removed by
the heat and steam action. It is
always recommended to test an
isolated area of the surface to be
cleaned before proceeding. We
recommend that you check the use
and care instructions from the floor
manufacturer.
3
3 Snap the mop head into the mop
body until you hear it latch into
place. Press the release button to
exchange mop heads.
4 Turn the water tank cap counter
clockwise and remove from the tank.
Use the filling flask and pour water
into the tank. Please do not overfill.
Replace the cap on the water tank by
turning clockwise and tightening.
4
Calcium and mineral deposits
can build up and impact the
performance of your steam mop
over time. To extend the life of
your product we recommend that
you use distilled water or Shark®’s
Water Filtration Bottle.
Visit www.sharkclean.com to order.
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5 For your comfort, you can adjust the
height of the mop. Just lift the latch
on the tube 90 degrees to the open
position. Holding the handle, extend
the tube to the height that’s right for
you and then close latch to locked
position.
5
QUICK TIP: For easier pushing and
pulling, extend the handle length.
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Using Your Steam Pocket® Mop
IMPORTANT: Do not use the mop
without attaching a micro-fiber
pocket and adding water to the tank
first. When you are using the mop
for the first time, it might take longer
than the normal 30 seconds to start
steaming. Just pump the handle a
few times in a downward motion to
prime the pump.
2 Pump the handle a few times in a
downward motion. This pumping
action will release steam as you
mop and allows you to customize
the amount of steam you want.
Begin mopping with a forward
and backward motion. The natural
motion of mopping will produce
steam.
NOTE: Make sure the floors are
swept or vacuumed before using the
Steam Pocket® Mop.
1 Pull and twist the quick release cord
holder to unwrap the power cord
completely.
Plug into a 120-volt electrical outlet
The power “On” light will turn blue, it
takes approximately 30 seconds for
the mop to heat up and the steam to
be ready.
2
1
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3 When one side of the micro-fiber
pocket gets dirty, just flip the mop
head and you can quickly start using
the other side.
IMPORTANT: Please wait 3-5 minutes
for the Steam Pocket® Mop to cool
before switching the mop head or
the micro-fiber Steam Pocket® .
4 When the water tank is empty,
the Steam Pocket® Mop will stop
producing steam. You can refill the
water tank at any time as long as the
mop is unplugged from the outlet.
Follow the instructions from
page 4.
IMPORTANT: Never leave the
Steam Pocket® Mop with a damp/
wet micro-fiber pocket on any floor
surface for any amount of time as
this may damage the floor.
3
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Care of Your Steam Pocket® Mop
2 Remove the micro-fiber Steam
Pocket® by releasing the quick
fasteners and using the lavender
loop on the side of the pocket to
pull off. Avoid contact with the
hot pocket or dirt. Then empty the
water tank.
3 To store the Shark® Steam Pocket®
Mop hanging up; first remove the
head (after it has cooled and the
steam has been released) then hang
on a large hook.
NOTE: If you want to store it
standing upright, then make sure
it’s leaning against a wall for added
support and safety. Always store
your Steam Pocket® Mop with the
micro-fiber Steam Pocket® removed,
away from children or high traffic
areas.
AFTER USE AND STORAGE
1 When you have finished using the
Steam Pocket® Mop, unplug the
cord from the outlet and let the unit
cool 2-3 minutes. Release steam by
pumping the handle several times
before removing the micro-fiber
Steam Pocket® from the mop head.
1
2
3
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CARE OF YOUR MICRO-FIBER
CLEANING PAD
1 We recommend washing your
micro-fiber Steam Pockets®
separately from other fabrics to
avoid picking up lint.
Only use liquid detergent.
(No powder detergent) Do not use
any fabric softeners or bleach.
Line dry or dry on a low dryer
setting.
2 If there are loose threads on the
pocket carefully cut the thread with
scissors. Do not pull on them or cut
at the base.
DECALCIFYING YOUR STEAM MOP
Calcium and mineral deposits can
build up and impact the performance
of your steam mop over time.
To extend the life of your product
we recommend that you use
distilled water or Shark®’s
Water Filtration Bottle.
Visit www.SharkClean.com to order.
1
2
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Ordering Replacement Parts
PART PART NO.
1 (2) All-Purpose
Cleaning Pads XT3501
2 (2) Steam Duster
Cleaning Pads XT3501SD
3 Rectangle Mop Head 1024SO
4 Triangle Mop Head 1025SO
5 Carpet Glider XCG3501CON
1
3
5
ORDERING REPLACEMENT PARTS
To order additional parts and
accessories, feel free to contact us at
www.sharkclean.com
or call 1-800 -798-739 8.
2
4
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Troubleshooting Guide
PROBLEM POSSIBLE REASONS & SOLUTIONS
The Steam Pocket®
Mop will not turn on.
Your Steam Pocket® Mop should be securely plugged into a
120V AC electrical outlet only.
Check your fuse or breaker.
If your unit still doesn’t work, give us a call 1-800-798-7398.
Steam Pocket® Mop will
not make steam.
Prime the pump, see page 6 for more information.
Is there water in the water tank? If not, add water to your Steam
Mop following instructions on page 4.
If the unit still does not make steam, follow the decalcification
instructions on page 9.
Steam Pocket® M o p
leaves water on the
floor.
Check to see if your micro-fiber Steam Pocket® is too wet. We
recommend you unplug the Steam Pocket® Mop and change the
micro-fiber Steam Pocket®.
Make sure the steam pocket is attached correctly.
Steam Pocket® Mop is
hard to push.
Make sure the steam pocket is attached correctly.
Check to see if your pocket is excessively dirty.
Try increasing the height of the pole for better leverage.
Steam Pocket® Mop
leaves water on the
floor.
Do not leave your Steam Mop on the floor with a damp or wet
cleaning pad.
If you’re using tap water we recommend switching to distilled
wa ter.
Make sure the cap is securely on the water tank.
Floors are cloudy,
streaky or spotty
after steaming.
The micro-fiber cleaning pad might be dirty. Flip or change the
cleaning pad
.
If you washed the cleaning pad with powder detergent,
then it
may be damaged and require replacement
. Replacement pads
are available at www.sharkclean.com.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do, you might want to switch to
distilled water.
This might be leftover from past cleaners used on the floor
surface. Use the Steam Mop a few more times and see if the
leftover cloudiness is removed. If this does not work, we suggest
rinsing the floor with water, letting it dry, and then steam
mopping again with a clean pad. One or more rinses generally
removes the residue. A more stubborn case may require you to
rinse the floor with a mix of one part vinegar and two parts water.
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Notes
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Product Registration
Please visit www.sharkclean.com or call 1-800-798-7398 to register your new Shark® product within ten (10)
days of purchase. You will be asked to provide the store name, date of purchase and model number along with your
name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering
you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying
instructions.
ONE (1) YEAR LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from defects in material
and workmanship for a period of one (1) year from the date of the original purchase,
when utilized for normal household use, subject to the following conditions,
exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household
conditions within the warranty period, return the complete appliance and accessories,
freight prepaid. For Customer Service support, call 1 (800) 798-7398 or visit our
website www.sharkclean.com.
If the appliance is found to be defective in material or workmanship, EURO-PRO
Operating LLC will repair or replace it free of charge. Proof of purchase date
and $ 9.95 to cover the cost of return shipping and handling must be included. *
The liability of EURO -PRO Operating LLC is limited solely to the cost of the repair
or replacement of the unit at our option. This warranty does not cover normal wear
of parts and does not apply to any unit that has been tampered with or used for
commercial purposes. This limited warranty does not cover damage caused by
misuse, abuse, negligent handling or damage due to faulty packaging or mishandling
in transit. This warranty does not cover damage or defects caused by or resulting
from damages from shipping or repairs, service or alterations to the product or any of
its parts, which have been performed by a repair person not authorized by EURO-
PRO Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other
legal and/or conventional warranties. The responsibility of EURO-PRO Operating LLC
warranty if any, is limited to the specific obligations expressly assumed by it under
the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable
for incidental or consequential damages of any nature whatsoever. Some states/
provinces do not permit the exclusion or limitation of incidental or consequential
damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state or province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include
proof of purchase date and to attach tag to item before packing with your name,
complete address and phone number with a note giving purchase information,
model number and what you believe is the problem with the item. We recommend
you insure the package (as damage in shipping is not covered by your warranty).
Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are
constantly striving to improve our products, therefore the specifications contained
herein are subject to change without notice.
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EURO-PRO Operating LLC
U.S.: Newton, MA 02459
Canada: Ville St. Laurent, Québec H4S 1A7
1-8 00-798-739 8
www.sharkclean.com
Copyright © Euro-Pro Operating LLC 2011
Printed in China
Illustrations may differ from actual product.
S3501_N2_S3501BB_N.E.111020.2
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