Shark SONIC DUO, SONIC DUO KD450WM 26, SONIC DUO KD451T 26, SONIC DUO SP600 26, SONIC DUO SP600Q 26 Owner's Manual

WWW.SHARKSONICDUO.COM

OWNER’S GUIDE

SONIC DUO™
Carpet, Wood & Hard Floor Cleaner

TOLL FREE: 1-800-798-7398

WARNING:

TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:

1. Use the system only for its intended use.

2. DO NOT use outdoors.

3. DO NOT leave the appliance unattended when
plugged in. Always turn the appliance off (O)
and unplug the power cord from the electrical
outlet when not in use and before servicing.

4. Turn off all controls before unplugging.

5. DO NOT allow to be used as a toy. Close
attention is necessary when used by or near
children, pets or plants.

6. Use only as described in this manual.

7. Use only manufacturer’s recommended
accessories.

8. DO NOT use with damaged cord or plug. If the
appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped
into water, return the appliance to EURO-PRO
Operating LLC for examination and repair.
Incorrect re-assembly or repair can cause a risk
of electrical shock or injury to persons when the
appliance is used.

9. To protect against a risk of electric shock, DO
NOT immerse the appliance into water or any
other liquids.

10. DO NOT handle the plug or the appliance with
wet hands or operate the appliance without
shoes.

11. DO NOT pull or carry by cord, use the power
cord as a handle, close a door on the cord, or
pull the cord around sharp edges or corners. Do
not run the appliance over the power cord. Keep
the power cord away from heated surfaces.

12. DO NOT unplug by pulling on the power cord.
To unplug, grasp the plug not the power cord.
Do not use extension cords or outlets with
inadequate current carrying capacity.

13. DO NOT use for space heating purposes.

IMPORTANT SAFETY INSTRUCTIONS

For Household Use Only

WHEN USING YOUR SHARK®

SONIC DUO™, BASIC SAFETY

PRECAUTIONS SHOULD ALWAYS
BE FOLLOWED, INCLUDING THE
FOLLOWING:

READ ALL INSTRUCTIONS BEFORE
USING YOUR SHARK® SONIC DUO™
CARPET, WOOD & HARD FLOOR
CLEANER.

POLARIZED PLUG:

This appliance has a polarized plug (one blade
is wider than the other). As a safety feature,
this plug will fit into a polarized outlet only
one way. If the plug does not fit fully into the
outlet, reverse the plug. If it still does not
fit, contact a qualified electrician. Do not

attempt to defeat this safety feature.

CAUTION:

Keep all Shark

®

branded cleaners and polishes
out of the reach of children.
Eye irritant. Should some of the Shark

®

branded cleaners and polishes be rubbed or
splashed into the eyes, wash out thoroughly
with water. If irritation continues, contact a
physician.
In case of ingestion, drink 16 FL. oz. (2 cups) of
water.

www.sharksonicduo.com

14. DO NOT put any objects into openings. Do not

use with any opening that is blocked.

15. DO NOT put hands or feet under the Sonic

Duo™.

16. Keep hair, loose clothing, fingers, and all parts

of the body away from openings and moving
parts.

17. Use ONLY on flat, horizontal surfaces. Do not

use on walls, counters or windows.

18. To reduce the risk of fire and electric shock - use

ONLY Shark®’s cleaning, polishing and carpet
cleaning solutions intended for use with this
appliance.

19. DO NOT add any cleaning solutions in the

Shark® Sonic Duo™ other than Shark®’s Low
Moisture - No Rinse - Carpet Cleaner and Wood
& Hard Floor Cleaner. The Wood & Hard Floor
Polish should never be run through the Sonic

Duo™. It will cause clogging. Use of other

scented perfumes, oils or any other chemicals
added to the solution or to the Reusable Bottle
used in this appliance may damage or clog the
unit and void the warranty. If you live in a hard
water area, we recommend using distilled water
to dilute the Low Moisture - No Rinse - Carpet
Cleaner and Wood & Hard Floor Cleaner for
better performance.

20. DO NOT mix other cleaners with Shark®’s

Low Moisture - No Rinse - Carpet Cleaner and
Wood & Hard Floor Cleaner as this could affect
the effectiveness of the appliance.

21. DO NOT use the Sonic Duo™ to clean up or

absorb flammable or combustible materials.

22. NEVER LEAVE THE SONIC DUO™ IN

ONE SPOT ON ANY SURFACE FOR ANY
PERIOD OF TIME WHEN THE CLEANING
OR POLISHING PAD IS ATTACHED OR
WITH THE APPLIANCE TURNED ON AS
THIS WILL DAMAGE YOUR FLOORS.

23. When cleaning the Sonic Duo™, unplug the

power cord from the electrical outlet, and clean
with a dry or damp cloth. Do not pour water
or use alcohol, benzene or paint thinner on the
unit.

24. Unplug the appliance before attaching or
removing the pads.

25. Extreme caution should be exercised when using
this appliance to clean stairs.

26. Never use the Sonic Duo™ without the carpet
pad, cleaning pad or polishing pad attached.

27. Keep your work area well lit.

28. Store the Sonic Duo™ indoors in a cool, dry
place.

29. To avoid circuit overload, do not operate another
appliance on the same socket (circuit) as the

Sonic Duo™.

30. If an extension cord is absolutely necessary, an
extension cord rated a minimum of 15 ampere,
14 gauge cord should be used. Cords rated for
less amperage may overheat. Care should be
taken to arrange cord so that it cannot be pulled
or tripped over.

31. This appliance is provided with double
insulation. Use only identical replacement parts.
See instructions for servicing of double-insulated
appliances.

WARNING: Your Sonic Duo

™

is

designed to clean hard floor and carpet surfaces.
Do not use on wood or tile floors that are highly
worn, unfinished or have a wax or oil finish.
Surfaces that have been treated with wax or
some no wax floors may be damaged by the
cleaning and polishing solutions therefore it is
always recommended to test an isolated area
of the surface to be cleaned before proceeding.
You should always check the use and care
instructions from the floor manufacturer.
Always check with the carpet manufacturer or
distributer before using the Shark® Activating
Pretreater Carpet Stain & Odor Remover or
the Low Moisture -No Rinse - Carpet Cleaner.
To determine the colorfastness of any carpet

-especially with reds or blues - take a clean,
moist towel and gently rub a small area in an
inconspicuous area. If color comes off the towel,
you may need to have the carpets cleaned
professionally.

SAVE THESE INSTRUCTIONS

TOLL FREE: 1-800-798-7398

This manual covers model numbers:
KD450WM 26
KD451T 26
SP600 26
SP600Q 26
ZZ550 26

TECHNICAL SPECIFICATIONS

Voltage: 120V~, 60Hz.
Power: 96 Watts
Reusable Bottle Capacity: 32 oz.

Servicing of double-insulated appliances:

A double-insulated appliance is marked with one or more of the following: The words “double­insulation” or “double-insulated” or the double insulation symbol (square within a square).

In a double-insulated appliance, two systems of insulation are provided instead of grounding. No
grounding means is provided on a double-insulated appliance, nor should a means for grounding
be added to the appliance. Servicing a double-insulated appliance requires extreme care and
knowledge of the system, and should be done only by qualified service personnel. Replacement
parts for a double-insulated appliance must be identical to the parts they replace.

Euro-Pro, Shark, Sonic Duo, ScrubDuster, and Rotator are
trademarks of Euro-Pro Operating LLC. All other brand names
may be trademarks of their respective owners.

1www.sharksonicduo.com

Contents

Getting Started ................................................................................................... 2

Using Your Sonic Duo

™

Carpet, Wood & Hard Floor Cleaner ........................... 4

Cleaning Your Carpets .................................................................................... 4

Regular Cleaning....................................................................................... 4

High Traffic Area Cleaning ......................................................................... 5

Spot & Stain Cleaning ............................................................................... 7

Cleaning Your Hard Floors .............................................................................. 8

Polishing Your Hard Floors ............................................................................. 10

Care and Maintenance ........................................................................................ 13

Ordering Replacement Parts ................................................................................14

Troubleshooting Guide ........................................................................................ 15

Warranty ............................................................................................................. 19

Thank you for
purchasing the

Shark

®

Sonic

Duo™ Carpet,

Wood & Hard Floor
Cleaner.

2 TOLL FREE: 1-800-798-7398

Getting Started

When assembling your Sonic Duo™ there may be a little water in the Reusable Bottle. This is because we test
all of our products 100% before you buy them, so you get a quality Shark® Sonic Duo™ Carpet, Wood & Hard
Floor Cleaner.

h Activating Pretreater Carpet Stain & Odor Remover

i Reusable Bottle for Carpet Cleaning Solution

j Low Moisture - No Rinse - Carpet Cleaner

k Carpet / Rug Cleaning Pad

l Carpet Scrub ‘n Stain

™

Pad

m Reusable Bottle for Hard Floor Cleaning Solution

n Wood & Hard Floor Cleaner

o Hard Floor Cleaning Pad

p Wood & Hard Floor Polish

q Hard Floor Polishing Pad

r ScrubDuster

™

s ScrubDuster™ Scrubbing Pad

t ScrubDuster

™

Dusting Pad

NOTE: Optional accessories are available
for purchase at www.sharksonicduo.com
or by calling 1-800-798-7398.

a Handle

b Spray Button

c On/Off/Hi/Low Button

d Sonic Duo

™

Scrub Head

e Spray Nozzle

f Headlights

g Storage Tray

b

m

d

h

e

i

f

j

a

c

k

n

o

p

q r

g

s

t

l

Optional Accessories

3www.sharksonicduo.com

IMPORTANT: Always make sure that the

Sonic Duo™ is UNPLUGGED from the wall
when not in use. Never fill the Reusable Bottle,
change or remove the Sonic Duo™ pad when
the appliance is plugged into the wall. Use
ONLY diluted Shark®’s Low Moisture - No
Rinse - Carpet Cleaner or Wood & Hard Floor
Cleaner in the Sonic Duo™ Reusable Bottle.
The addition of other chemicals or cleaning
solutions may damage the appliance, void the
warranty and could be unsafe for you and your
family. For best results, dilute the Wood & Hard
Floor Cleaner with distilled water to reduce
streaking and minimize residue.

WARNING: The Wood & Hard Floor Polish
should never be put through the Sonic Duo

™

.

It will cause clogging in the system.

ASSEMBLY

1 Insert the handle into the neck of the main body

of the Sonic Duo

™

. Push the mop handle and
main body of the appliance together until you
hear it “click” into place. (Fig. 1)

2 Hold the power cord and wrap it around the cord

holders. (Fig. 2)

3 Place the Hard Floor Cleaning Pad, the Hard

Floor Polishing Pad or the Carpet/Rug Cleaning
Pad on the floor ensuring that the Velcro

®

side is

facing up. (Fig. 3, Fig. 4, Fig. 5)

4 Place the Sonic Duo

™

unit on top of the Hard

Floor Cleaning Pad, the Hard Floor Polishing Pad,
the Carpet/Rug Cleaning Pad or the Carpet
Scrub ‘n Stain™ Pad. (Fig. 3, Fig. 4, Fig. 5)

fig. 1

fig. 2

fig. 3

Hard Floor

Cleaning Pad

Hard Floor

Polishing Pad

Carpet/Rug

Cleaning Pad

or

Carpet Scrub ‘n

Stain

™

Pad

fig. 4

fig. 5

4 TOLL FREE: 1-800-798-7398

Cleaning Your Carpets

The Sonic Duo™comes with a Reusable Bottle with
a “Purple” cap and label. This bottle is to be used
with the Low Moisture –No Rinse- Carpet Cleaner.
The Sonic Duo™ also has a second Carpet Mode (II)
that should be used when cleaning carpets. Please
note that not all carpets react to the Sonic Duo the
same way. Some carpets will require more time and
cleaning solution than others.

REGULAR CLEANING

Step 1:

1 Vacuum your carpets and/or area rugs to remove

any loose dirt, dust, or debris that may have
accumulated in the carpet.

Step 2:

2 Attach the Carpet/Rug Cleaning Pad to the

bottom of the Sonic Duo™. This pad has a
“Purple” trim and tag that says Carpet/Rug
Cleaning Pad. Attach the pad as shown in
(Fig. 6) – the tag should be positioned toward
the back of the Sonic Duo™.

3 Remove the Reusable Bottle by holding it and

pulling up (Fig. 7). Remove the cap by turning it
counterclockwise.

4 Fill the Reusable Bottle with the “Purple” cap

and label with water until the “1:7 Water” fill
line and then with the Low Moisture –No Rinse­Carpet Cleaner until the “Solution” fill line.
(Fig. 8)

Always fill with water first and then add
the cleaning solution so avoid foaming and
ensure accuracy when measuring.

IMPORTANT: Always check with the carpet manufacturer or distributer before using the Shark®

Activating Pretreater Stain & Odor Remover or the Low Moisture -No Rinse - Carpet Cleaner. To determine
the colorfastness of any carpet -especially with reds or blues - take a clean, moist towel and gently rub a
small area in an inconspicuous area. If color comes off on the towel, you should discontinue use.

Using Your Sonic Duo™ Carpet, Wood & Hard Floor Cleaner

5 Screw the bottle cap on tightly and insert the

Reusable Bottle into the unit. Push it down to
make sure that it is well inserted. You will hear
an audible “Click” when the Reusable Bottle is
inserted properly. (Fig. 9)

6 Twist the quick cord release holder to unwrap

the power cord completely. (Fig 10) Plug into an
electrical outlet and slide the “ON/OFF” button
to turn the Sonic Duo

™

on. Select the faster

Carpet Mode (II). (Fig 11)

7 Lightly step on the back of the scrubbing head to

release the handle.

WARNING: Never stand on the Sonic Duo™.

8 Begin cleaning by pressing the Spray Button to

apply the cleaning solution to the carpet that
is to be cleaned. (Fig. 12) Spray the solution
continuously while pushing the unit forward
and then pulling it backward until the area to be
cleaned is damp.

fig. 9

fig. 6

fig. 8fig. 7

fig. 10

fig. 11

fig . 12

5www.sharksonicduo.com

NOTE: The first time that you use the Sonic

Duo™ there may be air in the system causing a

delay for the solution to come out of the spray
nozzle. Hold the spray button down for 5 to 10
seconds until you see the solution spray out.

9 Using the same back and forth motion, continue

go over the area a few times without spray.
Work your way through the room or area being
cleaned methodically. Repeat as necessary until
the entire carpeted area has been cleaned. No
rinsing is required.

10 If the Reusable Bottle is empty, you can refill

it at any time as long as the Sonic Duo™ is
unplugged from the outlet.

11 Once finished, step on the tag of the Carpet/

Rug Cleaning Pad and lift the unit to remove the
Carpet/Rug Cleaning Pad from the Sonic Duo™
(Fig. 13). Let the carpet dry thoroughly and
then vacuum.

Visit www.sharkclean.com for other great

quick cleaning products to complement your
Sonic Duo™, such as the Shark® Rotator™
vacuums.

fig . 13

HIGH TRAFFIC AREA CLEANING

Step 1:

1 Vacuum your carpets and/or area rugs to remove

any loose dirt, dust, or debris that may have
accumulated in your carpet.

Step 2:

2 Liberally spray the Activating Pretreater Carpet

Stain & Odor Remover to pretreat the area. Spray
the entire area until saturated and let sit for 3-5
minutes.

3 Attach the Carpet Scrub ‘n Stain

™

Pad
to the bottom of the Sonic Duo™. This pad
has a “Purple” trim and tag that is labelled
Carpet Scrub ‘n Stain™ Pad. Attach the
pad as shown in (Fig. 14) – the tag should be
positioned toward the back of the Sonic Duo™.

4 Go over the Pretreated High Traffic Area with

the Sonic Duo™ and the Carpet Scrub ‘n
Stain™ Pad using a forward then back motion.

Continue to go over the area until most of the
Pretreater has been absorbed by the Carpet

Scrub ‘n Stain™ Pad. The area will be damp,

but not wet.

Step 3:

5 Attach the Carpet/Rug Cleaning Pad to

the bottom of the Sonic Duo™. This pad has a
“Purple” trim and tag that is labelled Carpet/
Rug Cleaning Pad. Attach the pad as shown
in (Fig. 14) – the tag should be positioned
toward the back of the Sonic Duo™.

6 Remove the Reusable Bottle by holding it and

pulling up. (Fig. 15) Remove the cap by turning
it counterclockwise.

7 Fill the Reusable Bottle with the “Purple” cap

and label with water until the “1:3 Water” fill
line and then with the Low Moisture –No Rinse­Carpet Cleaner until the “Solution” fill line.
(Fig. 16)

Always fill with water first and then add
the cleaning solution so avoid foaming and
ensure accuracy when measuring.

fig. 14

fig. 16

fig. 15

6 TOLL FREE: 1-800-798-7398

12 Using the same back and forth motion, continue

to go over the same area without spray. For
heavily soiled high traffic areas or dingier
carpets you may need to go over the area for
several minutes, spraying periodically. Spray
more solution as needed while cleaning. Repeat
as necessary until the entire carpeted area has
been cleaned. No rinsing is required.

13 If the Reusable Bottle is empty, you can refill

it at any time as long as the

Sonic Duo™ is

unplugged from the outlet.

14

Once finished, step on the tag of the

Carpet

Scrub ‘n Stain™ Pad and lift the unit to

remove the

Carpet Scrub ‘n Stain™ Pad from

the

Sonic Duo™ (Fig. 21). Let the carpet dry

thoroughly and then vacuum.

*You may need to push the Sonic Duo™ back and forth over
an area for as many as 8 strokes while continuously spraying the
solution. More solution generally yields a better result, but be
sure not to over-wet.

8 Screw the bottle cap on tightly and insert the

Reusable Bottle into the unit. Push it down to
make sure that it is well inserted. You will hear
an audible “Click” when the Reusable Bottle is
inserted properly. (Fig. 17)

9 Twist the quick cord release holder to unwrap

the power cord completely. (Fig 18) Plug into an
electrical outlet and slide the “ON/OFF” button
to turn the Sonic Duo

™

on. Select the faster

Carpet Mode (II). (Fig 19)

10 Lightly step on the back of the scrubbing head to

release the handle.

WARNING: Never stand on the Sonic Duo™.

11 Begin cleaning by pressing the Spray Button to

apply the cleaning solution to the carpet that
is to be cleaned. (

Fig. 20

) Spray the solution
continuously while pushing the unit forward and
then pulling it backward several times until the
area to be cleaned is wet*.

NOTE: The first time that you use the

Sonic

Duo™ there may be air in the system causing a

delay for the solution to come out of the spray
nozzle. Hold the spray button down for 5 to 10
seconds until you see the solution spray out.

fig . 17

fig. 18

fig. 19

fig. 20

fig. 21

Using Your Sonic Duo™ Carpet, Wood & Hard Floor Cleaner - cont.

7www.sharksonicduo.com

SPOT & STAIN CLEANING

Please note that not all carpets react to the Sonic
Duo™ the same way. Some carpets will require

more time and cleaning solution than others.

Step 1:

1.

Vacuum the stained or discolored area to remove

any loose dirt, dust, or debris that may have
accumulated in your carpet.

Step 2:

2.

Begin by pretreating the stain with the

Activating Pretreater Carpet Stain & Odor
Remover until the stain or discoloration is fully
saturated.

3.

Let sit for 5-10 minutes.

4.

Use a white cloth with a blunt object to blot up

the stain.

5.

You will see the stain begin to transfer from the

carpet onto the white cloth.

6.

Continue to use fresh areas of the white cloth as

you blot up more and more of the stain.

7.

Never rub.

8.

Repeat as necessary.

Visit www.sharkclean.com for other great quick
cleaning products to complement your Sonic Duo™,
such as the Shark® Rotator™ vacuums.

Frequently Asked Questions

Q. I noticed a rippling effect on the edges of my area

rugs – should I be concerned?

A. Wool are rugs sometimes have a rippling

effect on the edges after cleaning. This
rippling will relax our after a few days of
regular wear and usage.

Q. After using the Low Moisture –No Rinse- Carpet

Cleaner, my carpet feels dry and crunchy – what
can I do?

A. If your carpets feel crunchy, you likely used

too much of the Low Moisture – No Rinse­Carpet Cleaner. The dry crunchy feeling will
go away after a few days of normal wear
and usage. Another pass vacuuming should
also help break up the crunchy texture more
quickly. To avoid this from happening again,
we recommend using less solution on one
specific area or a less concentrated dilution.

Q. How can I remove tough stains?

A. Begin by treating the stain with the Activating

Pretreater until fully saturated. Let sit for 5-10
minutes. Next, use a white cloth with a blunt
object to blot up the stain. You will see the
stain transfer from the carpet onto the white
cloth. Continue to use fresh areas of the cloth
as you blot up more and more of the stain.
Never rub. Repeat as necessary.

8 TOLL FREE: 1-800-798-7398

IMPORTANT: Make sure the floors are swept

or vacuumed before using the Sonic Duo™.

Visit www.sharkclean.com for other great quick

cleaning products to complement your Sonic

Duo™, such as the Shark® Rotator™ vacuums.

4 Twist the quick release cord holder to unwrap

the power cord completely. (Fig. 25)

Plug into an electrical outlet and slide the “On/

Off” button down to turn the Sonic Duo

™

on.

Use “I Low” setting for hard floor cleaning.

(Fig. 26)

5 Make sure that the Hard Floor Cleaning Pad

is attached to the Sonic Duo

™

. This pad has
a “Green” trim and the tag says “Hard Floor
Cleaning Pad”. Attach the side of the Cleaning
Pad with the tag to the back of the Sonic

Duo™. (Fig. 27)

fig. 25

fig. 24

IMPORTANT: When cleaning, do not use the

Sonic Duo™ without attaching a Hard Floor
Cleaning Pad and adding the diluted cleaning
solution to the Reusable Bottle first. When
polishing, do not use the Sonic Duo™ without
attaching a Hard Floor Polishing Pad.

Cleaning Your Hard Floors:

1 To remove the Reusable Bottle, hold it and pull it

up to remove from the unit. (Fig. 22)

2 Remove the “Green” bottle cap. Add 1 part of

the Sonic Activated Wood & Hard Floor Cleaner
solution to 7 parts water into the Reusable Bottle.
Use the measuring marks on the Reusable Bottle
for easy measuring and filling. (Fig. 23) Always

fill with cold water first up to the “Water Fill
Line” and then the add the cleaning solution
up to the “Solution Fill Line” to avoid
foaming and to ensure accuracy.

3 Screw the bottle cap on tightly and insert the

Reusable Bottle into the unit upside down. Push
it down to make sure that it is well inserted. You
will hear an audible “Click” when the Reusable
Bottle is inserted properly. (Fig. 24)

IMPORTANT: Do not use on unsealed wood

or unglazed ceramic floors. Do not use on wood
or tile floors that are highly worn, unfinished or
have a wax or oil finish. Surfaces that have been
treated with wax or some no wax floors may be
damaged by the cleaning and polishing solutions
therefore it is always recommended to test an
isolated area of the surface to be cleaned before
proceeding. You should always check the use and
care instructions from the floor manufacturer.

fig. 22 fig. 23

fig. 26

fig. 27

Using Your Sonic Duo™ Carpet, Wood & Hard Floor Cleaner - cont.

9www.sharksonicduo.com

NOTE: The first time that you use the Sonic Duo™

there may be air in the system causing a delay
for the solution to come out of the spray nozzle.
Hold the spray button down for 5 to 10 seconds
until you see the solution come out.

6 Lightly step on the back of the scrubbing head

to release the handle and move the agitating
Sonic Duo™ back and forth over the area to
clean tough, dried on stains faster and easier.
Repeat until the entire floor surface has been
cleaned. No rinsing is required.
WARNING:

Never stand on the Sonic Duo™.

7 Press the Spray Button to apply solution onto the

floor that is to be cleaned. (Fig. 28)

8 If the Reusable Bottle is empty, you can refill

it at any time as long as the Sonic Duo™ is
unplugged from the outlet.

IMPORTANT: Never leave the Sonic Duo™

with a damp/wet cleaning pad on any floor
surface for any amount of time as this may
damage the floor.

9 Once finished, step on the tag of the Hard Floor

Cleaning Pad and lift the unit to remove the pad
from the Sonic Duo™. (Fig. 29)

fig. 28

fig. 29

Frequently Asked Questions

Q. My Sonic Duo™ leaves a foam on hard floors.

A. The Sonic Duo™ Hard Floor Cleaning Pad is

likely too saturated. Replace it with a clean,
dry pad.

Q. My floors appear cloudy after cleaning.

A. The Sonic Duo™ Hard Floor Cleaning Pad

may be dirty. Change the pad.

OR

A. The Sonic Duo™ Hard Floor Cleaning Pad

was washed with a powder detergent and
may be damaged and require replacement.
Never use powder detergents. Only use liquid
detergent to launder the cleaning pads.

OR

A. The Sonic Duo™ may have been left in the

same spot for too long with a wet cleaning
pad. Never leave the unit with a wet pad in
one spot for too long.

OR

A. This may be leftover from past cleaners

that were used on the floor surface. Use the
Sonic Duo™ a few more times and see if the
leftover cloudiness is removed. If this does not
work, we suggest rinsing the floor with water
and letting it dry. One or more rinses generally
removes the residue. A more stubborn case
may require you to rinse the floor with a mix
of one part vinegar to 2 parts water. Then use
the Sonic Duo™ again with a clean pad.

Q. How can I remove tough stains and tough dried

on dirt.

A. To remove tough stains and dried on dirt, we

recommend using the ScrubDuster™ tool with
the Scrubbing Pad. Just attach the pad, extend
the wand and clean away your toughest spots.
(See page 9 for assembly.)

10 TOLL FREE: 1-800-798-7398

6 Use the Sonic Duo™ to spread the polish

evenly over the floor. Do not go over an applied
area too frequently. Always leave an area
looking wet. If a section begins to look dry while
polishing, add more Wood & Hard Floor Polish to
the area. Repeat until the whole area has been
polished.

7 When going from section to section, do not lift

the Sonic Duo

™

to move it, always slide it to

the next section. No rinsing is required.

8 Allow the Wood & Hard Floor Polish to dry for at

least 1 hour in light traffic areas and a complete
24 hours for the polish to cure before returning
to heavy traffic areas.

9 When finished, turn the unit off and slide and

lift the Sonic Duo

™

to remove it from the area

that was just polished. Lay the Sonic Duo ™ on
its side and remove the Hard Floor Polishing Pad
by hand. (Fig. 25)

NOTE: Depending on the amount of traffic your

floors sustain, Shark

®

recommends polishing
every 2 months. Touch up high traffic areas as
needed in-between full floor polishes.

Polishing Your Hard Floors:

(may not be included)

1 Vacuum the floor to remove all loose dirt, dust

and grit from the floor surface. For best results,
we recommend that you clean the floor using
the Shark® Wood & Hard Floor Cleaner first and
allow time to dry before polishing.

2 Attach the Hard Floor Polishing Pad to the

bottom of the Sonic Duo

™

. This pad has a
“Orange” trim and the “Orange” tag says “Hard
Floor Polishing Pad”. (Fig. 22)

3 Lightly step on the back of the scrubbing head to

release the handle.
WARNING:

Never stand on the Sonic Duo™.

4 Carefully, squirt a liberal amount of the Floor

Polish onto an area of the floor to be polished
and place the polishing pad over it before you
start the unit. Make sure that the polishing pad
is saturated and then squirt the polish in 5’x5’
sections. (Fig. 23)

5 Turn the On/Off button to “On (I Low)” setting.

Always squirt the floor polish from a height of
6 inches above the floor to avoid splashing the
polish over the floor. One bottle is enough to
cover 425 square feet. (Fig. 24)

IMPORTANT: NEVER add the Sonic

Activated Wood & Hard Floor Polish to

the Reusable Bottle or run it through the Sonic
Duo

™

unit.

fig. 22

fig. 23

fig. 24

fig. 25

Using Your Sonic Duo™ Carpet, Wood & Hard Floor Cleaner - cont.

(may not be included)

(may not be included)

(may not be included)

11www.sharksonicduo.com

IMPORTANT: Do not use on unsealed wood

or unglazed ceramic floors. Do not use on wood
or tile floors that are highly worn, unfinished
or have a wax or oil finish. Surfaces that have
been treated with wax or some no wax floors
may be damaged by the cleaning and polishing
solutions therefore it is always recommended to
test an isolated area of the surface to be cleaned
or polished before proceeding. You should check
the use and care instructions from the floor
manufacturer before cleaning or polishing.

IMPORTANT: Do not use more than one brand

of floor polish to polish one room. Use only

Shark

®

Wood & Hard Floor Polish.

Frequently Asked Questions

(may not be included):

Q. Polishing has left my floors streaky or spotty.

A. You should go over the streaky or spotty

area with more polish. Always leave the area
looking very wet, never dry.

Q. There is a footprint, smudge or uneven spot after

or during polishing.

A. You should add more polish to any problem

areas during polishing. Always leave the area
looking very wet, never dry.

Q. I accidentally ran the Shark® Wood & Hard Floor

Polish through the Sonic Duo™ and now it is
not working properly.

A. Shark® Wood & Hard Floor Polish should

always be squirted directly onto the floor . If it
was run through the unit, you need to flush it
out immediately. Fill the Reusable Bottle with
warm water and spray it through the system
to flush it. Then turn and remove the tip of
the nozzle to clean it. (Fig. 26) Call Customer
Service at 1-800-798-7398 for additional
assistance if necessary.

Using the ScrubDuster™:

(may not be included)

Use the ScrubDuster™ with the Scrubbing Pad to
remove tough stains and dried on dirt or the Dusting
Pad to dust around and reach inside the narrowest
crevices for a true Total Clean in every nook and
cranny.

1 Attach one side of the Scrubbing Pad or the

Dusting Pad to the Velcro® strip on the front side
of the ScrubDuster™ and then bring it up and
attach it to the Velcro® strip on the back. Make
sure that the pad is attached tightly.
(Fig. 27, Fig. 28) Extend the wand for easier
reach.

fig. 26

fig. 28

fig. 27

(may not be included)

(may not be included)

12 TOLL FREE: 1-800-798-7398

General Tips:

• Change the Wood & Hard Floor Cleaning Pad frequently for best results.

• Always vacuum floors and carpets before cleaning or polishing.

• If you notice any uneven areas or streaking, DO NOT go over the same area with more polish if the floor
has begun to dry. Wait until the floor polish has totally dried for approximately a day before going over it
again with more polish.

• Never lift the Sonic Duo up at the end of a section of flooring that has been polished. Always slide the
unit off the floor and then remove the pad.

• When polishing, you should always leave each section looking wet, never dry, before going to the next
section.

• Try the Pretreater Carpet Stain & Odor Remover to eliminate your toughest stains. Just spray the solution
onto the stain until saturated, allow 5-10 minutes to set and then blot up the stain with a white cloth or
towel. Never scrub the stain, only blot.

Pad Consumption

Hard Floor Cleaning Pad Replace after 20 washes

Hard Floor Polishing Pad Replace after 20 washes

Carpet/Rug Cleaning Pad Replace after 20 washes

Carpet Scrub ‘n Stain

™

Removal Pad Replace after 20 washes

Cleaner Consumption / Usage

Wood & Hard Floor Cleaner Use 32 oz. diluted solution per 600 sq. ft.

Wood & Hard Floor Polish

(may not be included)

Use 28 oz. solution per 425 sq. ft.

Activating Pretreater Carpet
Stain & Odor Remover

Fully saturate a spot or stain before blotting

Low Moisture - No Rinse ­Carpet Cleaner

Use 32 oz. diluted solution per 250 sq. ft.

Using Your Sonic Duo™ Carpet, Wood & Hard Floor Cleaner - cont.

13www.sharksonicduo.com

Care and Maintenance

AFTER USE AND STORAGE

1 When you have finished using the Sonic Duo

™

,
unplug the cord from the outlet and remove the
Carpet/Rug Cleaning Pad, Hard Floor Cleaning
Pad or Hard Floor Polishing Pad from the unit.

2 Store the Shark® Sonic Duo™ in the upright

position without the Carpet/Rug Cleaning Pad,
Hard Floor Cleaning Pad or Hard Floor Polishing
Pad on the unit and away from children or high
traffic areas.

3 The Reusable Bottle can be hand washed

ONLY. Never wash the Reusable Bottle in the

dishwasher - it will warp.

CARE FOR YOUR CARPET/RUG CLEANING PAD,
CARPET Scrub ‘n STAIN™ PAD, HARD FLOOR
CLEANING PAD AND HARD FLOOR POLISHING
PAD

NOTE: Please note that the Hard Floor Polishing

Pad must be rinsed immediately after use and before
being machine washed with the other pads.

1 We recommend washing your Sonic Duo

™

Hard Floor Cleaning Pads, Hard Floor Polishing
Pads and Carpet/Rug Cleaning Pads separately
from other fabrics to avoid picking up lint. Only

use liquid detergent (no powder detergent).
Do not use any fabric softeners or bleach.

Line dry or dry on a low dryer setting.

2 If there are loose threads on the cleaning or

polishing pad, carefully cut the thread with
scissors. Do not pull on them or cut at the base.

14 TOLL FREE: 1-800-798-7398

To order additional parts and accessories, feel free to
contact us at www.sharksonicduo.com or call

1-800-798-7398.

NOTE: Some parts may be available at your local

retailer. Contact customer service for any other
servicing.

Ordering Replacement Parts

1

2

3

4

6

7

8

9

10 11

13

12

PART PART NO.

1 Hard Floor Cleaning Pad P131WHF

2 Wood & Hard Floor Cleaner XHFCB02

3 Hard Floor Polishing Pad P133WSH

4 Wood & Hard Floor Polish XSHCB04

5 Carpet/Rug Cleaning Pad P132WCP

6 Carpet Scrub ‘n Stain

™

Removal Pad P138SSC

7 Activating Pretreater, Carpet Stain &
Odor Remover XRUB907

8 Low Moisture - No Rinse - Carpet Cleaner XCPCB03

9 ScrubDuster

™

500FFJ-K450

10 ScrubDuster

™

Dusting Pad P134WTUP

11 ScrubDuster

™

Scrubbing Pad

P135WSCR

12 Hard Floor Dusting Pad P137WDST

13 Storage Tray XSTR AY400

5

15www.sharksonicduo.com

Troubleshooting Guide

PROBLEM POSSIBLE REASONS & SOLUTIONS

Sonic Duo™ is squirting
foam from the spray nozzle.

1. The Reusable Bottle is not firmly inserted into the unit. Make sure that you hear an
audible “Click” when you insert the Reusable Bottle into the appliance.

2. There may be air in the system. Hold down the spray button for 5 to 10 seconds to
flush the system.

Sonic Duo™ doesn’t spray.

1. Make sure that the Reusable Bottle is inserted all the way in. You should hear an
audible “Click” when inserted.

2. Check that there is enough cleaning solution in the Reusable Bottle. If not, add
more.

3. The bottle cap on the Reusable Bottle may need to be cleaned. Remove it from
the Reusable Bottle and rinse it under running water and then replace it onto the
Reusable Bottle.

4. There may be air in the system. Hold down the spray button for 5 to 10 seconds
until solution comes out of the spray nozzle.

5. The colored spray nozzle at the front of the unit where the spray comes out may
be clogged. Clean the spray nozzle by removing it from the unit. To remove it, grip
the small lips at the top and bottom of the spray nozzle and turn counterclockwise.
Run the spray nozzle under warm water to clean it out. Reinsert the spray nozzle by
lining up its grooves with the inside of the nozzle hole. Turn clockwise until the lips
return to the top and bottom positions.

Sonic Duo™ turns off when
the handle is lowered.

1. The Sonic Duo™ automatically turns off when the handle is lowered to low. This
is a safety mechanism to ensure that the machine will turn off if it is dropped. To
keep the Sonic Duo

™

on when cleaning under low profile items, simply twist the

handle to the left or right and engage the swivel. When the handle is swivelled and
lowered, the Sonic Duo

™

will remain on.

The cap of the Reusable Bottle
is stuck inside the Sonic
Duo™ after the bottle was
removed.

1. To remove the cap, hold center valve of the cap with your fingers and gently pull
it out. If it doesn’t come out easily, use a set of long nose pliers for leverage. Be
careful not to crack the center valve when applying pressure and lifting up.

The Reusable Bottle fell out.

1. The Sonic Duo™ is not meant to be turned upside down. When upside-down, the
Reusable Bottle is at risk for falling out of its cradle. Please do not turn the Sonic
Duo upside-down. If it is necessary to turn the unit upside-down, remove the
Reusable Bottle first.

Sonic Duo™ turns off on
its own.

This unit is equipped with an automatic protector. If for some reason your appliance
overheats, the protector will automatically turn the unit off. Should this occur, perform
the following steps to restart the appliance:

1. Move the switch to the “O” (Off) position.

2. Unplug.

3. Allow the unit to cool for around 45 minutes.

4. Plug in.

5. Turn the switch on to restart.

Note: If appliance still does not start, contact Customer Service at:
1-800-798-7398.

16 TOLL FREE: 1-800-798-7398

Notes

17www.sharksonicduo.com

Notes

18 TOLL FREE: 1-800-798-7398

Notes

19www.sharksonicduo.com

TWO (2) YEARS LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and

workmanship for a period of two (2) years from the date of the original purchase, when utilized for
normal household use, subject to the following conditions, exclusions and exceptions.

If your appliance fails to operate properly while in use under normal household conditions within
the warranty period, return the complete appliance and accessories, freight prepaid. For assistance
with warranty service options or customer support, please call our customer care and product
specialists at 1 [phone] or visit our website www.sharksonicduo.com.

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating
LLC will repair or replace it free of charge. Proof of purchase is required and a fee of $19.95 will
apply to cover the cost of return freight. *

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or
replacement of the unit at our option. This warranty does not cover normal wear of parts and does
not apply to any unit that has been tampered with or used for commercial purposes. This limited
warranty does not cover damage caused by misuse, abuse, negligent handling or damage due
to faulty packaging or mishandling in transit. This warranty does not cover damage or defects
caused by or resulting from damages from shipping or repairs, service or alterations to the product
or any of its parts, which have been performed by a repair person not authorized by EURO-PRO
Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/or
conventional warranties. The responsibility of EURO-PRO Operating LLC warranty if any, is
limited to the specific obligations expressly assumed by it under the terms of the limited warranty.
In no event is EURO-PRO Operating LLC liable for incidental or consequential damages
of any nature whatsoever. Some states/provinces do not permit the exclusion or limitation of
incidental or consequential damages, so the above may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to
include proof of purchase date and to attach tag to item before packing with
your name, complete address and phone number with a note giving purchase
information, model number and what you believe is the problem with the item.
We recommend you insure the package (as damage in shipping is not covered
by your warranty). Mark the outside of your package “ATTENTION CUSTOMER
SERVICE”. We are constantly striving to improve our products, therefore the
specifications contained herein are subject to change without notice.

Product Registration

Please visit www.sharksonicduo.com or call 1-800-798-7398 to register your new Shark® product
within ten (10) days of purchase. You will be asked to provide the store name, date of purchase and model
number along with your name and address.

The registration will enable us to contact you in the unlikely event of a product safety notification. By
registering you acknowledge to have read and understood the instructions for use, and warnings set forth in the
accompanying instructions.

EURO-PRO Operating LLC
U.S.: Newton, MA 02459
Canada: Ville St. Laurent, Québec H4S 1A7

1-800-798-7398

www.sharksonicduo.com

COPYRIGHT © 2013 EURO-PRO OPERATING LLC

Euro-Pro, Shark, Sonic Duo, ScrubDuster, and Rotator are trademarks of Euro-Pro
Operating LLC. All other brand names may be trademarks of their respective owners.

PRINTED IN CHINA

SON IC DUO .E.13 1011.1

Illustrations may differ from actual product.