Shark S3901 GEL Owner's Manual

LIFT-AWAY™ PRO
STEAM POCKET

S3901GEL

OWNER’S GUIDE

®

MOP

IMPORTANT SAFETY INSTRUCTIONS

For Household Use Only

WHEN USING YOUR SHARK® LIFT-AWAY™
PRO STEAM POCKET® MOP, BASIC SAFETY
PRECAUTIONS SHOULD ALWAYS BE
FOLLOWED, INCLUDING THE FOLLOWING:

READ ALL INSTRUCTIONS BEFORE USING
YOUR SHARK

®

LIFT-AWAY™ PRO STEAM

POCKET® MOP.

TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:

1. Use the system only for its intended use.

2. DO NOT use outdoors.

3. DO NOT leave the appliance unattended when

DANGER OF SCALDING.

Please use caution when using the steam mop. The steam
emitted from the steam mop is very hot.

4. DO NOT allow the appliance to be used by children.

IMPORTANT:

This appliance is not intended for use by persons with
reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance
by a person responsible for their safety.

Children shall not use or play with this appliance. Close
supervision is necessary to keep appliance out of reach of
children during use and cooling.

5. Use only as described in this manual.
6 . Use only manufacturer’s recommended accessories.

7. DO NOT use with damaged cord or plug.

8. DO NOT USE if the appliance is not working, has

9. NO SERVICEABLE PARTS. Incorrect re-assembly or

10. To protect against a risk of electric shock, DO NOT

11. DO NOT handle plug or steam mop with wet hands or

12. DO NOT pull or carry by power cord, use power cord

13. DO NOT unplug by pulling on power cord. To unplug,

WARNING:

plugged in. Always unplug the power cord from the
electrical outlet when not in use and before servicing.

Close attention is necessary when used near
children, pets or plants.

been dropped, dropped into water, damaged or left
outdoors.

repair can cause a risk of electrical shock or injury
to persons when the appliance is used. Contact
Customer Service.

immerse the steam mop into water or any other
liquids.

operate appliance without shoes.

as handle, close a door on the power cord, or pull
the power cord around sharp edges or corners. Keep
power cord away from heated surfaces.

grasp the plug not the power cord. Do not use
extension cords or outlets with inadequate current
carrying capacity.

1 www.lakeland.co.uk

E

14. DO NOT put any objects into openings. Do not use

with any opening that is blocked.

15. DO NOT put hands or feet under the steam mop. Unit

gets very hot.

16. Use ONLY on flat, horizontal surfaces. Do not use on

walls, counters or windows.

17. DO NOT use on leather, wax polished furniture or

floors, synthetic fabrics, velvet or other delicate,
steam sensitive materials.

18. Liquid or steam must not be directed towards
equipment containing electrical components, such as
the interior of ovens.

19. DO NOT add cleaning solutions, scented perfumes,
oils or any other chemicals to the water used in this
appliance as this may damage the unit or make it
unsafe for use. If you live in a hard water area, we
recommend using distilled water in your steam mop.

20. When in use, NEVER turn the appliance over or on its
side. NEVER DIRECT STEAM TOWARDS PEOPLE,

ANIMALS OR PLANTS.

21. NEVER LEAVE THE STEAM MOP IN ONE SPOT ON
ANY SURFACE FOR ANY PERIOD OF TIME WHEN
THE CLEANING POCKET IS ATTACHED AS THIS
WILL DAMAGE YOUR FLOORS.

22. Carefully remove the cleaning pocket immediately
after you have unplugged and allowed the steam mop
to cool.

23. When cleaning the steam mop, unplug the power
cord from the electrical outlet and clean with a dry
or damp cloth. Do not pour water or use alcohol,
benzene or paint thinner on the unit.

24. Extreme caution should be exercised when using this
appliance to clean stairs.

25. Never use steam mop without the cleaning pocket
attached.

26. Keep your work area well lit.

27. Store steam mop indoors in a cool, dry place.

28. To avoid circuit overload, do not operate another

29. If an extension cord is absolutely necessary, an

30. DO NOT leave unattended when the system is

31. DO NOT store unit with damp or wet cleaning

32. Always unplug and allow the steam mop to cool

33. Make sure that the water tank door is closed when

appliance on the same socket (circuit) as the steam
cleaner.

extension cord rated a minimum of 15 ampere,

2

(14 AWG) cord should be used. Cords rated

2.08mm
for less amperage may overheat. Care should be
taken to arrange cord so that it cannot be pulled or
tripped over.

connected to a power supply or electrical outlet. Turn
off all controls before unplugging the unit.

pocket attached. Never leave the steam mop in one
spot on any surface for any period of time with a
damp or wet cleaning pocket attached as this will
damage your floors.

before removing or changing mop heads.

using the appliance.
WARNING: Your steam mop is designed to clean

hard floor surfaces that will withstand high heat.
Do not use on unsealed wood or unglazed ceramic
floors. On surfaces that have been treated with wax
or some no wax floors, the sheen may be removed by
the heat and steam action. It is always recommended
to test an isolated area of the surface to be cleaned
before proceeding. We also recommend that you
check the use and care instructions from the floor
manufacturer.

SAVE THESE

INSTRUCTIONS

2www.lakeland.co.uk

This appliance complies with the WEEE-Directive 2012/19/EU on the disposal of electrical and electronic equipment
(WEEE).

This marking indicates that this product should not be disposed with other household wastes throughout
the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal,
recycle it responsibly to promote the sustainable reuse of material sources. To return your used device,
please use the return and collection systems or contact the retailer where this product was purchased.
They can take this product for environmental safe recycling.

This appliance complies with the European directives for electromagnetic compatibility (EMC) 2004/108/EC and its
revisions, as well as Low Voltage Directive (LVD) 2006/95/EC and its revisions.

Although the product is not provided with standby mode, it still fulfils the requirements of 1275/2008/EC - the
directive for Eco-Design requirements since according to technical justification, it is considered as inappropriate to
provide standby and off modes when connecting to mains. To reduce energy consumption be sure to unplug the unit
after use.

THIS MANUAL COVERS MODEL NUMBER:

S3901GEL 11

TECHNICAL SPECIFICATIONS

Voltage: 220-240V~, 50/60Hz.
Power: 1250 Watts
Water Capacity: 300 ml

3 www.lakeland.co.uk

IPX4

Contents

E

Thank you for
purchasing
the Shark
Lift-Away

®

™

Pro
Steam Pocket
Mop.

Getting Started .....................................................................................................5

Getting Started With Your Steam Mop ..................................................................... 6

Using Your Steam Mop .......................................................................................... 8

Using Your Carpet Glider ...................................................................................... 11

®

Getting Started With Your Removable Handheld Steamer ....................................... 12

Using Your Removable Handheld Steamer with Direct Steam Nozzle ....................... 13

Using Your Removable Handheld Steamer with Accessory Hose .............................14

Using Your Removable Handheld Steamer with Grout Scrubber Brush ..................... 15

Using Your Removable Handheld Steamer with Window Squeegee .........................16

Using Your Removable Handheld Steamer with Flat Scrubber ................................. 17

Care of Your Steam Mop ...................................................................................... 18

Troubleshooting Guide .........................................................................................19

4www.lakeland.co.uk

Getting Started

When assembling your steam mop there may be a little water in or around the water tank. This is because we test all our
steam mops 100% before you buy them, so you get a quality Shark

®

Lift-Away™ Pro Steam Pocket® Mop.

a

b

i

j

k

l

e

c

d

m

o

n

p

f

g

h

a Mop Handle
b Storage Clip for Direct Steam Nozzle
c Steam Trigger
d Removable Handheld Steamer
e Handheld Steamer Housing
f All-Purpose Mop Head
g Two-Sided All-Purpose Cleaning Pads for the

All-Purpose Mop Head (x2)

h Carpet Glider

5 www.lakeland.co.uk

i Direct Steam Nozzle
j Accessory Hose
k Grout Scrubber Brush
l Window Squeegee
m Flat Scrubber Tool
n All-Purpose Scrubber Pad for Flat Scrubber Tool
o Filling Flask
p (1) 6mm x 48mm Large Screw*
q Tote Bag (not shown)

* Phillips or flat head screwdriver can be used.

Screwdriver not included.

Getting Started with Your Steam Mop

E

IMPORTANT: Always make sure the mop is

UNPLUGGED from the wall when not in use. Never

fill the mop, attach the mop head, change or remove
the cleaning pocket when the mop is plugged
into the wall. To prolong the life of your Shark®
Lift-Away™ Pro Steam Pocket® Mop we recommend
using distilled water. Make sure you only add water
to the tank. Chemicals or cleaning solution may
damage the appliance and could be unsafe for you
and your family.

fig. 1 fig. 2

STEAM MOP ASSEMBLY

1 Insert the Mop Handle end labelled “ ” into the

Steam Mop Housing lined up with Shark
sure it is inserted past the line printed on the pole.
Secure the assembled handle and pole by using the
large screw and a Phillips or a flat head screw driver
(screwdriver not included). (fig. 1)

2 Insert the Handheld Steamer into the Steam Mop

Housing. (fig. 2)

®

. Make

6www.lakeland.co.uk

Assembling Your Steam Mop - cont’d

fig. 3

fig. 4

3 Use the lavender loop on the side of the cleaning

pocket to slide the mop head into the pocket. Then
secure the quick fasteners on the top of the pocket to
lock in place. (fig. 3)

4 Snap the mop head into the mop body by lining up

the groove on the back of the mop body with the
groove on the back of the mop head. Push until you
hear it latch into place. (fig. 4)

5 Turn the water tank cap anticlockwise and remove

from the tank. (fig. 5)

Use the filling flask and pour water into the tank. Do not

overfill. Replace the cap on the water tank. (fig. 6)

fig. 5

fig. 6

IMPORTANT: Do not use on unsealed wood or

unglazed ceramic floors. On surfaces that have been
treated with wax or some no wax floors, the sheen
may be removed by the heat and steam action. It
is always recommended to test an isolated area
of the surface to be cleaned before proceeding.
We recommend that you check the use and care
instructions from the floor manufacturer.

NOTE: To prolong the life of your Steam Mop, we

recommend using distilled water.

7 www.lakeland.co.uk

Using Your Steam Mop

IMPORTANT: Make sure you do not use the mop

without attaching a cleaning pocket and adding water
to the tank first. When you are using the mop for the
first time, it might take longer than the normal 30
seconds to start steaming.

fig. 7

E

fig. 8

NOTE: Sweep or vacuum your floors prior to cleaning

with your Steam Mop.

1 Pull and twist the quick release cord holder to

unwrap the power cord completely. Plug into an
electrical outlet. (fig. 7)

2 The ON/STEAM SETTING button will flash

blue. If the light does not turn on, reference the
troubleshooting section on page 20. (fig. 8)

8www.lakeland.co.uk

Using Your Steam Mop - cont’d

fig. 9

fig. 10

3 Press the ON/STEAM SETTING button once for

DUST setting (DUST lighted setting indicator will

flash and turn solid blue when it is ready to use).
DUST setting is a light steam for a quick dusting and
best dry time. (fig. 9)

Press the ON/STEAM SETTING button twice for

MOP. MOP setting is for normal, everyday steam
cleaning. (fig. 10)

Press the ON/STEAM SETTING button three times

for SCRUB. SCRUB setting is for heavy cleaning and
will leave floors damp.

After you have selected your desired steam setting,

the setting indicator light will flash and turn solid blue
when it is ready to use.

To better understand which steam setting to use for

your cleaning task, see page 10.

9 www.lakeland.co.uk

fig. 11

4 Clean your floors with a forward and backward

motion. (fig. 11)

When you are done, press the ON/STEAM SETTING

button until the light blinks blue as in standby mode.

NOTE: When using your Shark

®

Lift-Away™ Pro
Steam Pocket® Mop in MOP mode be careful not to
press the steam trigger on the Handheld Steamer,
as it will activate STEAM SETTING mode. If this
happens, press the ON/STEAM SETTING button one
time to reactivate your steam selection.

The Shark® Lift-Away™ Pro Steam Pocket® Mop has three unique steam settings so you can use the perfect amount
of steam for the cleaning task at hand. See below for tips on when to use each setting.

SETTING IDEAL FOR THESE SURFACES RECOMMENDED USAGE

Laminate

DUST

Bamboo

Hardwood

Marble

Light cleaning and dusting

Loosen and lift light dirt

Sanitise floors

E

Hardwood

MOP

SCRUB

* Scrub mode not recommended for continuous cleaning on hardwood.

Marble

Tile

Stone

Hardwood*

Tile

Stone

Linoleum

Carpet
(with Carpet Glider)

Basic, everyday cleaning

Remove spots and smaller messes

Clean moderate and heavily-trafficked areas

Sanitise floors

Tough cleaning and removal of stuck-on messes and stains

Deep clean heavily-trafficked areas

Cut through heavy dirt and grime

Sanitise floors

Freshen area rugs and carpets

10www.lakeland.co.uk

Using Your Steam Mop - cont’d

fig. 12

5 When one side of the cleaning pocket gets dirty,

just flip the mop and you can quickly start using the
other side. (fig. 12)

6 When the water tank is empty, the Steam Mop will

stop producing steam. You can refill the water tank
at any time as long as the mop is unplugged from
the outlet. Follow the instructions from page 7. This
applies to switching the mop heads or cleaning
pockets as well.

NOTE: Please wait 2-3 minutes for the Steam Mop

to cool off before switching the mop head or the
cleaning pocket. Never leave the Steam Mop with a
damp/wet cleaning pocket on any floor.

Using Your Carpet Glider

fig. 13

THE CARPET GLIDER

1 The Carpet Glider can be used with the All-Purpose

Head to lightly steam your carpet and area rugs. Just
place the mop head with cleaning pocket attached
into the glider. The recommended steam setting is
SCRUB when using the Carpet Glider. (fig. 13)

11 www.lakeland.co.uk

The Steam Mop will not clean your carpeting or
area rugs. However, it is great for grooming and
freshening.

fig . 14

2 Move the Steam Mop back and forth across a

section of the carpet. (fig. 14)

Using Your Handheld Steamer

Your Shark® Lift-Away™ Pro Steam Pocket® Mop is
designed to clean surfaces that will withstand high heat
and moisture. Do not use on unsealed wood surfaces
(especially wooden antique furniture), unglazed ceramic
tile, painted surfaces or surfaces that have been treated
with wax, oils, varnishes, or shellac. The sheen may be
removed by the heat, steam, and friction of the cleaning
tools. Lacquer and polyurethane coatings provide a hard
durable protective finish that withstands moisture, but it
is always recommended to test an isolated area of the
surface to be cleaned before proceeding.

We also recommend you check the use and care
instructions from the surface manufacturer.

When cleaning finished wood surfaces, use broad,
continuous cleaning strokes. To prevent surface damage,
avoid focusing steam or allowing the cleaning tools to sit
in one spot for any amount of time.

E

fig. 15

1 To remove the Handheld Steamer, press and hold

down the Handheld Release Buttons while pulling out
the Handheld Steamer. (fig. 15)

12www.lakeland.co.uk

Using Your Removable Handheld Steamer with Direct Steam Nozzle

Cleaning Tip: The Direct Steam Nozzle creates direct steam spray to clean and sanitise hard to reach nooks &
crannies and other places where germs may build up. Use the Direct Steam Nozzle to loosen and dislodge compact
dirt often found in corner and tight places where traditional methods and cleaning tools tend to push dirt into, making
it tough to reach and clean. Spray direct steam and wipe clean with a wet cloth or paper towel.

fig. 16

fig. 17

FOR SPOT CLEANING AND STEAMING

2 Remove the Direct Stream Nozzle from the storage

clip on the mop handle and attach it by pressing the
nozzle onto the Handheld Steamer until it clicks into
place. (fig. 16, fig. 17)

3 The Handheld Steamer is automatically set to

SCRUB mode. Squeeze the steam trigger to activate
steam. To change modes press the ON/STEAM

SETTING button to select either DUST, MOP or
SCRUB mode. You can change the steam mode

while the Handheld Steamer is in standby or in use.
Once the selected setting indicator light has turned
blue, hold down the steam trigger to start steaming.

(fig. 18)

For effective cleaning, hold the steam output nozzle

2.5 - 5 cm away from the surface you’re cleaning.

13 www.lakeland.co.uk

fig. 18

CAUTION: Do not press the steam trigger until

the Direct Steam Nozzle is snapped into the
main nozzle of your Handheld Steamer.

4 To remove the Direct Steam Nozzle, press and hold

down the Handheld Release Buttons. Then slide out
the Direct Steam Nozzle using the grip.

CAUTION: Do not press the steam trigger while

removing the Direct Steam Nozzle. Avoid
touching the tip of the Direct Steam Nozzle, as
this will be very hot after steaming.

NOTE: The Handheld Steamer may continue to emit

steam for a few seconds after the trigger is released.
This is normal, and the steaming will eventually
come to a stop.