Shark S3102, S3101, S3101, S3102 Quick Start Guide
Thank you for choosing a
Shark® Steam Mop!
• 99.9% Sanitization* with just water
• Lightweight Powerful Cleaning Performance
• Disposable SaniFiber™ Pads are great for quick clean
ups and germy messes
• Washable MicroFiber Pads for long lasting cleaning
performance
* Under controlled test conditions, results may vary.
STEAM MOP ASSEMBLY
1
1 Insert the extension
tubes into each other.
3 Open the water tank cap, use the
filling flask to fill the tank with water,
then replace & tighten the cap.
2 Place the cleaning pad on the
mop head and press down.
2
3
USING YOUR STEAM MOP
NOTE: Prime the unit by pumping the handle to release moisture into the pad before use.
4
cord release
4 Plug in the mop and wait 30
second for the unit to heat up.
The push/pull motion releases
the steam as you mop. Steam
output is adjusted by the speed
of your moping motion.
STEPS TO A SHARK® CLEAN FLOOR
1 SWEEP OR VACUUM YOUR FLOOR
We recommend the use of the Shark® Vacuum and/or Sweeper to work
in conjunction with the steam mop for a complete cleaning system.
2 SANITIZE WITH A SHARK® STEAM MOP**
Shark® Steam Mops provide 99.9% sanitization* and are great for
cleaning up stuck on dirt, grime, and footprints.
For extra tough messes, try our new Shark® Steam Energized™ cleanser.
This gentle cleaning solution combines with steam for superior deep
cleaning.
3 REGULAR MAINTENANCE IS KEY
Daily spot cleaning is recommended to keep dirt and grime from
building up in your home.
The range of convenient, quick clean products from Shark® is
guaranteed to help you keep a clean and sanitized home.
** TIP: The initial use of the steam mop may cause streaking or clouding due to
the residue from chemicals and polish previously used on your floors. Regular
use of the steam mop will diminish this effect. For stubborn cases, you may
need to rinse the floor with a mixture of one part vinegar and two parts
water. Remember, a clean mop pad is essential for residue removal.
S3101_N3_QSG_131223
Paper: Quality A (Bright White) 157g/m2
Coating: Matte both sides
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Problem Resolution Checklist
Issue Resolution
The Shark® Steam Mop will not turn-on. Ensure the power cord is plugged in correctly to a working 120 volt outlet.
Shark® Steam Mop will not make steam. Check the water tank. If empty, add water to the steam mop by following the instructions above.
Shark® Steam Mop leaves water on the floor or is
hard to push.
Shark® Steam Mop left white spot on the floor.
Floors are cloudy, streaky or spotty after steaming.
Be sure that the cleaning pad is soaked through and properly affixed to the entire mop head. If the
pad is over saturated, unplug the unit, wait 2 to 3 minutes for the pad to cool, and then replace with
a clean dry mop pad.
Check to see if the cleaning pad is soaked through. We recommend that you unplug the unit and
replace the cleaning pad. Make sure that the cleaning pad is attached correctly.
The initial use of the Steam Mop may cause clouding, streaking, or spotting of floors due to the
residue from chemicals previously used to treat the floor. Be sure to follow the “Steps to a Shark®
Clean Floor”.
For brighter, streak free floors, try
Steam Mop
ENERGIZEDENERGIZED
cleanser
GETTING
STARTED
• Breaks down tough
greasy & stuck on messes
• Non-toxic, biodegradable
• Safe around kids & pets†
• Great fresh scent
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Unable to Resolve Your Issue?
Looking for Replacement Parts or Accessories? Check out www.sharkclean.com or give our Customer Care Center a call at 1-800-798-7398.
If you are still having difficulty using the Shark® Steam Mop, call our Customer Care Center at 1-800798-7398.
†
When used as directed.
Cleanser available at select retailers and at
www.sharkclean.com
or by calling
1-800-798-7398
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