GETTING THEWHATMOSTOUTEXPECTOF YOUR ROBOT |
Please be sure to read the enclosed Shark® Owner’s Guide prior to using your robot. |
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To get the best experience, download the SharkClean app and follow the tips below.
INTERACTIVE MAP |
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SCHEDULING |
ROBOT
VACMOP™
After completing the Explore Run, the robot will create an interactive map in the app, where you can create rooms and set up no-go zones.
CARPET AVOIDANCE |
For a constant state of clean, set up a whole-home cleaning schedule in the app.
NO-GO ZONES
Once the robot has mapped your home, you can |
Create no-go zones in the app to keep your robot |
use the app to identify carpets and rugs on the |
out of the areas you would like it to avoid: |
map so the robot can avoid them when it mops. |
• Near power cords or phone chargers. |
If there are rugs blocking your robot’s path to |
• In front of high thresholds. |
another room, you may need to move them. |
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Note: BotBoundary® strips can be used to physically block off areas and are available for purchase at sharkaccessories.com.
AVOID MOVING THE ROBOT OR DOCK |
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EMPTYING THE DUST BIN |
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QUICK START GUIDE
DOWNLOAD THE SHARKCLEAN™ APP
While your robot is cleaning, do not pick it up |
During the first few weeks of use, the dust bin will |
and move it, or move the charging dock—this will |
need to be emptied more frequently, as the robot |
impact the robot’s ability to map your home. |
cleans areas that were previously hard to reach. |
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Empty debris and dust into trash. Remove any |
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debris between the filter and the plastic shield. |
© 2020 SharkNinja Operating LLC. BOTBOUNDARY and SHARK are registered trademarks of SharkNinja Operating LLC. SHARKCLEAN and VACMOP are trademarks of SharkNinja Operating LLC. APPLE, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. APP STORE is a service mark of Apple Inc., registered
in the U.S. and other countries. GOOGLE, GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play logo, and Android are trademarks of GOOGLE LLC.
Scan QR code with your phone’s camera to quickly find and download the app
RV2000WD_QSG_E_REV_Mv6
SETUP
STEP 1 PREP YOUR HOME |
•Before cleaning, clear cords and remove small objects like clothing or toys that are less than 2.8” tall.
•Open interior doors in rooms you want your robot to clean.
STEP 3 SET UP THE DOCK |
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3 ft. |
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3 ft. |
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5 ft. |
PLACE |
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DOCK |
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ON BARE |
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FLOOR |
STEP 2 |
PREP THE ROBOT |
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..........Side Brushes.......... |
POWER |
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•Remove protective film from robot and dock.
•Attach side brushes.
•Power on your robot using the side switch.
STEP 4 CHARGE THE ROBOT
6h
INDICATOR |
•Find a permanent location for the dock in a spot with a strong Wi-Fi signal.
•Place the dock on bare floor, away from rugs or carpets, with its back against the wall.
•Attach the landing mat to the bottom of the dock.
•Plug in the dock. The indicator light will illuminate green when the dock has power.
STEP 5 DOWNLOAD THE APP
SharkClean™
App Features
Scheduling
No-Go Zones
Go Zones
Mopping Modes
Vacuum Modes
Carpet Detection
Search “SharkClean” in the app store or scan the QR code on the front cover to download the app.
•To use the app, your phone must be connected to a 2.4 GHz network. The app will not work on a 5 GHz network.
•DO NOT use a VPN or a proxy server.
•Make sure Wi-Fi isolation is turned off on the router.
Place robot on dock to charge. The dock indicator light will turn blue and the robot will beep when charging begins.
CAN’T CONNECT?
Restart your phone
Reboot your robot
•Press the power button on the side of the ROBOT to the OFF position for 10 seconds, then press it again
to turn power back ON.
Reboot your router
•Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.
Two Easy Steps If You’re Stuck:
1.Having trouble connecting to your robot? Call 1-855-460-5425 for robot support.
2.For additional help, visit: sharkclean.com/ support
• How-to Videos |
• Troubleshooting |
• FAQs |
• Tips & Tricks |
Smart Home Setup |
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To set up voice control using Google Home or Amazon Alexa, visit sharkclean.com/app for instructions.
BEFORE YOU CLEAN
Your robot will need to complete 2 different runs |
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INTERACTIVE MAP WITH CARPET DETECTION |
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WITHOUT the fluid reservoir attached before it |
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can mop. |
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Step 1. Explore Run – First, the robot will wander |
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around exploring your home as it creates a map. |
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Step 2. Carpet Detection Run – As it vacuums row |
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by row, the robot will also detect carpets and rugs |
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to avoid later, when mopping. |
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Now you’re ready to clean. |
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HOW TO SET UP VACMOP™ MODE
Attach the fluid reservoir to your robot to enter VACMOP Mode.
In this mode, your robot will vacuum and mop simultaneously.
ATTACH MOPPING PAD |
FILL FLUID RESERVOIR |
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• Insert the flat edge of the pad through the slot |
• Fill with VACMOP starter cleaning solution or with |
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in the fluid reservoir. |
room temperature water, up to the MAX |
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• Secure to the back of the reservoir. |
fill line. |
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INSERT RESERVOIR INTO ROBOT
• Firmly push the reservoir into the back of the robot. (Do not remove the dust bin.)
• BOTH sides of the reservoir should CLICK when it slides into place completely.
• The water droplet icon () will illuminate when reservoir is properly inserted.
•Your robot is ready to simultaneously vacuum and mop your hard floors.
FOR BEST RESULTS, USE
SHARK® VACMOP FLOOR CLEANER.
REMOVE MOP ACCESSORIES AFTER USE
•Slide out the fluid reservoir.
•Pour out the cleaning solution or water.
•Remove the pad and
follow the care instructions on the back of the pad.