Shark RV1000S Owner's Manual

Robot Vacuum

Aspirateur Robot

RV1000S Series • Série

OWNER’S GUIDE

GUIDE D’UTILISATION

IMPORTANT SAFETY INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY

If the charging cable plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.

WARNING

To reduce the risk of fire, electric shock, injury, or property damage:

GENERAL WARNINGS

When using an electrical appliance, basic precautions should always be followed, including the following:

1.Robotic vacuum cleaner consists of a robotic vacuum and charging base with power supply. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user.

2.Before each use, carefully inspect all parts for any damage. If a part is damaged, discontinue use.

3.Use only identical replacement parts.

4.This robotic vacuum cleaner contains no serviceable parts.

5.Use only as described in this manual. DO NOT use the robotic vacuum cleaner for any purpose other than those described in this manual.

6.With the exception of filters, DO NOT expose any parts of the robotic vacuum cleaner to water or other liquids.

USE WARNINGS

7.This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

a)Children shall not play with the appliance.

b)Cleaning and user maintenance shall not be made by children without supervision.

8.Always turn off the robotic vacuum cleaner before inserting or removing the filter or dust bin.

9.DO NOT handle plug, charging base, charging cable, or robotic vacuum cleaner with wet hands. Cleaning and user maintenance shall not be made by children without supervision.

10.DO NOT use without robot dust bin and filters in place.

11.DO NOT damage the charging cord:

a)DO NOT pull or carry charging base by the cord or use the cord as a handle.

b)DO NOT unplug by pulling on cord. Grasp the plug, not the cord.

c)DO NOT close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.

12.DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

13.DO NOT use if robotic vacuum cleaner airflow is restricted. If the air paths become blocked, turn the vacuum cleaner off and remove all obstructions before turning on the unit again.

14.Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.

15.DO NOT use if robotic vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.

16.DO NOT place vacuum cleaner on unstable surfaces.

17.DO NOT use to pick up:

a)Liquids

b)Large objects

c)Hard or sharp objects (glass, nails, screws, or coins)

d)Large quantities of dust (drywall dust, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.

e)Smoking or burning objects (hot coals, cigarette butts, or matches)

f)Flammable or combustible materials (lighter fluid, gasoline, or kerosene)

g)Toxic materials (chlorine bleach, ammonia, or drain cleaner)

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18.DO NOT use in the following areas:

a)Wet or damp surfaces

b)Outdoor areas

c)Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)

d)Near fireplaces with unobstructed entrances.

e)In an area with a space heater.

19.Turn off the robotic vacuum cleaner before any adjustment, cleaning, maintenance or troubleshooting.

20.Allow all filters to air-dry completely before replacing in the robotic vacuum cleaner to prevent liquid from being drawn into electric parts.

21.DO NOT modify or attempt to repair the robotic vacuum cleaner or the battery yourself, except as indicated in this manual. DO NOT use the vacuum if it has been modified or damaged.

22.To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will

fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

23.In case the self-empty base has a thermal shutoff the unit needs to have a hard power reset to restart.

BATTERY USE

24.The battery is the power source for the vacuum. Carefully read and follow all charging instructions.

25.To prevent unintentional starting, ensure the vacuum is powered off before picking up or carrying the vacuum. DO NOT carry the appliance with your finger on the power switch.

26.Use ONLY the Shark® self-empty base XSAESDOCK and use only battery RVBAT850. Use of batteries or battery chargers other than those indicated may create a risk of fire.

27.Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals together increases the risk of fire or burns.

28.Under abusive conditions, liquids may be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes, seek medical help.

29.Robotic vacuum cleaner should not be stored, charged, or used at temperatures below 50°F (10°C) or above 104°F (40°C). Ensure the battery and vacuum have reached room temperature before charging or use. Exposing the robot

or battery to temperatures outside of this range may damage the battery and increase the risk of fire.

30.DO NOT expose the robotic vacuum cleaner or battery to fire or temperatures above 265°F (130°C) as it may cause explosion.

31.Non-rechargeable batteries cannot be recharged.

BOTBOUNDARY™ STRIPS

32.DO NOT put BotBoundary strips underneath carpet or rugs.

33.Always use BotBoundary strips around reflective flooring and surfaces.

34.BotBoundary strips should always be used near carpeted stairs.

35.DO NOT place BotBoundary strips within 10 feet of the dock.

36.For your robot’s cliff sensors to work properly, all runners, rugs, or carpets must be eight inches from any stairs (or it must be continuous and extend over the edge of the stairs). If a runner, rug or carpet edge that is less than eight inches from the stairs cannot be moved, you must use a BotBoundary strip to block off the stairs.

SAVE THESE INSTRUCTIONS

For the latest warnings and cautions, go to sharkclean.com/robothelp

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GETTING TO KNOW YOUR SHARK IQ ROBOT™

Charge Indicator Lights

Error Indicator Light	Wi-Fi Indicator Light
	!
Front Bumper
Clean Button	Dock Button
	Navigation
	Module
Dust Bin
Release Tabs

Power Button

Docking Sensor

Debris Discharge

Opening

Cliff and Boundary Sensors

Side Brush
	Front Caster
Battery Door	Wheel

	Self-Cleaning
	Brushroll	Drive Wheel
	Vision
		Brushroll Door
	Module
	Charging Contact
		Robot Dust Bin
		and Filter

GETTING TO KNOW YOUR SHARK IQ ROBOT™

FRONT

Base Dust Bin

Release

Base Dust Bin

Fill Window

Charging Base

Debris Intake

Charging Contact

Charging Contact

BACK

Pre-Motor

Filter Housing

	Base Dust Bin
	Post-Motor Filter
Charging Base	Access Door
	Power Switch
	Charger Cord Wrap

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BASE SETUP

1 m
1.5 m	1 m
	SharkMat
	(for use on carpet)

The Self-Empty Base charges your robot and holds dirt and debris from up to 15 days of cleaning. Select a permanent location for the base, because every time you relocate it, your robot will have to completely re-map your house.

Choose a level surface in a central area. Remove any objects that are closer than 3 feet from either side of the base, or closer than 5 feet from the from the front. Place the base with its back against the wall in an area with a good Wi-Fi signal. Set up the base on bare floor, or on the SharkMat. Plug in the Charging Cord, and turn on the power switch on the back of the base. The base must be plugged in continuously for the robot to find it. The Indicator Light will illuminate green when the base has power.

NOTE: For best results, set up on bare floor or thin carpet with the SharkMat.

NOTE: Do not place base against heating elements or baseboards, or in direct sunlight.

NOTE: The robot will make a loud noise when it empties its debris into the base. This is normal and not a cause for concern.

INSTALLING THE SIDE BRUSHES

Snap the 2 included Side Brushes onto the square pegs on the bottom of the robot.

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CHARGING

IMPORTANT: The Shark iQ Robot™ has a pre-installed rechargeable battery. Battery should be fully charged before using. It may take up to 6 hours to fully charge.

To charge, the Power button on the side of the robot	When the cleaning cycle is complete, or if the battery
must be in the ON position (I). The robot will beep	is running low, the robot will search for the base.
when charging begins.	If your robot doesn’t return to the base, its charge
	may have run out.

Dock	Clean
	!

If the robot has no charge and cannot return to the base, manually place it on the base. The base indicator light will flash blue and the robot will beep when charging begins.

NOTE: When manually placing the robot on the base, make sure the Charging Contacts on the bottom of the robot are touching the ones on the base and the robot's dust bin is touching the debris intake on the base. While the robot is charging, both blue LED lights will flash. When charging is complete, both blue lights will illuminate steadily.

NOTE: When picking up the robot be careful not to place fingers between the bumper and the base of the robot.

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CHARGE INDICATOR LIGHTS

In Use

Full	Partial	Low
Charge	Charge	Charge
(Blue)	(Blue)	(Red)

While Charging (Blue)

No Charge or Off

The blue indicator lights on the robot show how much charge is remaining.

While the robot is charging, both blue LED lights will flash. When charging is complete, both blue lights will illuminate steadily. It may take up to 6 hours to fully charge your robot.

NOTE: If the low charge light is blinking red, there is not enough charge for the robot to return to the base. Manually place the robot on the base.

BUTTONS AND INDICATOR LIGHTS

!

CLEAN BUTTON

Press to begin a cleaning session. Press again to stop.

RECHARGE & RESUME

Press and hold the CLEAN button for 15 seconds to turn Recharge & Resume ON or OFF.

The Recharge & Resume function is turned OFF by default. Turn ON Recharge & Resume for complete coverage if your home's floor plan is bigger than 1800 sq. ft. Your robot will return to the base, recharge, and can pick up cleaning where it left off.

CHARGE INDICATOR LIGHTS

Display the amount of charge remaining in the battery.

“!” ERROR INDICATOR

See Troubleshooting section for full list of error codes.

WI-FI INDICATOR

Blue light: connected to

Wi-Fi.

Red light: not connected.

Flashing blue: setup mode.

No light: not set up yet.

NAVIGATION MODULE

Please keep clear and do not cover.

Upward-facing sensor aids advanced navigation.

DOCK BUTTON

Press to stop cleaning and send robot back to the charging base.

EVACUATE & RESUME

Press and hold the DOCK button for 15 seconds to turn Evacuate & Resume ON or OFF.

Turn ON Evacuate & Resume for homes with pets. Your robot will return to the base to empty the dust bin after 30 minutes, then resume cleaning where it left off.

NOTE: If your floor plan is smaller than 1000 sq. ft., we recommend that you DO NOT use the Evacuate & Resume function.

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PREP YOUR HOME

Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it cleans. To prevent the robot from bumping into objects or navigating to areas you don't want it to, use the included BotBoundary™ strips. For best results, prepare your home as indicated below, and schedule a daily cleaning to ensure all floor areas are regularly maintained.

NOTE: Scheduling is one of many features that are only available in the app.

OBSTRUCTIONS

Clear cords and small objects from floors and open interior doors to ensure a complete map of your home.

THRESHOLDS

Your robot may have trouble clearing some high thresholds. Block off high thresholds with the included BotBoundary strips.

SCHEDULING

For a constant state of clean, set up a whole-home cleaning schedule in the app.

AVOID MOVING THE ROBOT OR BASE

While your robot is cleaning, do not pick it up and move it, or move the charging base— this will impact the robot’s ability to map your home.

	STAIRS	CHECK BASE FILL LEVEL
	Your robot's cliff sensors will	During the first few weeks,
	prevent it from falling off	your robot will empty more
8-inch	ledges. For the cliff sensors	often than usual. Check the
Min.	to work properly, all runners,	fill level regularly. The dust
	rugs, or carpets must be at	bin is designed to hold up
	least 20 cm (8") from any	to 15 days’ worth of debris,
	stairs (or extend over the	but home environments
	edge of the stairs.)	vary, and the bin may fill up
		quicker in some homes.

BOTBOUNDARY STRIPS

USAGE INSTRUCTIONS					PREPPING YOUR HOME USING
1.	You can cut BotBoundary				BOTBOUNDARY STRIPS
	strips to shorten them as				Use the BotBoundary strips to quickly and easily
	needed. (18-inch minimum)				create no-go zones to keep your robot out of the
	If cutting a strip, make sure		(18” Minimum)		areas you would like it to avoid. These may include:
	it’s still long enough to				• Near power cords
	cover the entire area you				• In front of high thresholds
	need to block off. Gaps may
	cause BotBoundary strips to						BotBoundary strips
	malfunction.
2.	Make sure each BotBoundary
	strip lies completely flat
	against the floor, with no
	overlapping. NOTE: DO NOT
			BotBoundary strip
	place BotBoundary strips on
	top of one another.
3.	For best results, place the
	strips between fixed objects
	like furniture legs or door
	frames, or make a closed loop
	around an obstacle.					BotBoundary strips

WARNING: Do not put BotBoundary strips near any stairs or cliffs.

WARNING: Do not place BotBoundary strips on top of one another.

MAPPING AND NAVIGATION

Dining Room

	Living	om		Kitchen

As it cleans, your robot will create a map of your home. It may take several cleanings for the robot to finish its mapping. Once mapping is complete, an Interactive Map of your floor plan will be available on the app.

The interactive map in the app allows you to name rooms, then select which rooms to clean, and send the robot to immediately clean one specific location.

As cleanings continue, the robot will update and refine its path to provide optimized cleaning coverage. After each use, a cleaning report will be available in the app.

MANUAL CLEANING MODE

To manually start a cleaning cycle, press the Clean button on the robot or on the mobile app. To stop the robot before it finishes cleaning and automatically returns to the base, press the Dock button.

NOTE: Be sure to charge the robot completely before its first cleaning so that it can explore, map, and clean as much of your home as possible. It may take up to 6 hours to fully charge the robot.

NOTE: Avoid picking up and moving the robot or base. If either are relocated, the robot may not be able to follow its intelligent cleaning path, or find its way back to the base. If the robot is picked up or moved for any reason, it should be returned to within 6 inches of its last location.

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USING THE SHARK IQ ROBOT™

Please visit sharkclean.com/app or call 1-888-228-5531 for answers to all your app questions.

USING THE SHARKCLEAN™ APP AND VOICE CONTROLS

Get the most out of your Shark iQ Robot™ with these app features:

•Interactive Map

Your robot knows where it is in your home. Identify rooms

					for Room Select.
Living Room				Dining Room	• Room Select
			Kitchen		Immediately send your robot
					directly to any room on that
					floor.

•Recharge and Resume

Use Recharge and Resume to help ensure complete, multi-room coverage in your home.

•Scheduling

Set whole home cleanings for any time, any day.

•Control From Anywhere

Wherever you are, you’re in control of your robot.

•Cleaning Reports

Each time your robot cleans, your app will generate a cleaning report.

•Volume Control

You can adjust the volume level of your robot's audio notifications.

Search for SharkClean in the app store and download the app to your iPhoneTM or AndroidTM.

SETTING UP VOICE CONTROL WITH THE GOOGLE ASSISTANT OR AMAZON ALEXA

Visit sharkclean.com/app for setup instructions which include how to enable Shark Skill for Amazon Alexa and using with Google Assistant.

Google Assistant:	Amazon Alexa:
“OK Google, tell Shark to start cleaning.”	“Alexa, tell Shark to start cleaning.”
“OK Google, tell Shark to pause my robot.”	“Alexa, tell Shark to pause my robot.”
“OK Google, tell Shark to send my robot to	“Alexa, tell Shark to send my robot to
the dock.”	the dock.”

WI-FI TROUBLESHOOTING

•To use the app, your phone must be connected to a 2.4 GHz network. The app will only work on a 2.4 GHz network.

•Typical home Wi-Fi networks support both 2.4 GHz and 5 GHz.

•Do not use a VPN or a proxy server.

•Make sure Wi-Fi isolation is turned off on the router.

•If you cannot connect, call 1-888-228-5531.

STILL CAN'T CONNECT?

Restart your phone

Reboot your robot

•Make sure the power switch on the back of the BASE is in the ON position.

•Press the power button on the side of the ROBOT to the OFF position for 10 seconds, then press it again to turn power back ON.

Reboot your router

•Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.

ERROR CODE	PROBLEM
! (RED) + Wi-Fi indicator (RED Flashing)	Wrong password for Wi-Fi
! (Flashing red) + Wi-Fi (RED)	SSID cannot be found, try connecting again
! + Wi-Fi (Flashing RED alternately)	Wrong user name or password for your Shark account
! + Wi-Fi (Flashing RED at the same time)	Cannot connect to Wi-Fi

MAINTENANCE

CAUTION: Turn off power before performing any maintenance.

EMPTYING THE ROBOT DUST BIN

Press the Dust Bin Release Tabs and slide out the			To avoid spills, be sure to hold the dust bin in an
dust bin.			upright position. Pinch and lift to open the lid.

Empty debris and dust into trash.	Look between the filter and plastic shield and make
	sure there is no debris buildup.
	Remove and clean any debris buildup as needed
	with a dry cloth or soft brush.

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MAINTENANCE	MAINTENANCE
EMPTYING THE BASE DUST BIN	CLEANING AND REPLACING THE ROBOT FILTER
	For optimal suction power, regularly clean and replace the filter inside the robot's dust bin.
	See sharkaccessories.com for replacement filters.
	IMPORTANT: DO NOT use water to clean the robot filter.

The Base Dust Bin holds up to 15 days' worth of dust and debris. Empty the bin when the debris level approaches the max fill line.

To detach the bin, press and hold the Release button on the top and slide out the bin.

To empty the bin, hold it over a trash can and press the Empty button.

Remove and empty the robot dust bin. Clean any					Pull filter out of the dust bin by the tabs.
hair or debris off the Anti-Tangle Comb on the
back of the dust bin.

Lightly tap the filter to remove dust and debris.	Reinsert the filter into the robot dust bin, then
	slide the dust bin back into the robot.

NOTE: Make sure to insert the dust bin completely, until it clicks into place.

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MAINTENANCE

CLEANING AND REPLACING THE BASE FILTERS

For best results, regularly clean and replace the filters in the base.

To clean filters, rinse with cold water ONLY to prevent damage from cleaning chemicals. Allow all filters to air-dry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electric parts.

IMPORTANT: DO NOT use soap when cleaning the filters.

CLEAN PRE-MOTOR FILTERS ONCE A MONTH

Remove the base dust bin, then lift out both PreMotor Filters.

Filter

Door

CLEAN POST-MOTOR FILTER EVERY YEAR

Press the button at the top of the Filter Door, then tilt the door and lift it off. Remove the Post-Motor Filter from the base. To reinstall the post-motor filter, insert it into the base and replace the filter door.

NOTE: The pre-motor foam and felt filters should be replaced every 2.5 years. The post-motor filter should be replaced every 3 years. NOTE: Clean the mesh filter inside the dust bin with a small brush once a month.

MAINTENANCE

SELF-CLEANING BRUSHROLL

The Self-Cleaning Brushroll removes debris over time as it cleans. If some debris remains wrapped around the brushroll, continue cleaning to allow the brushroll to remove it.

If some debris remains on the brushroll after continued cleaning, follow the steps below to remove it.

To access the brushroll, push up on the tabs on the	Lift out the brushroll and clean off any debris.
brushroll access door, then lift off the door.	Reinstall the brushroll, inserting the flat end first.
	Close the brushroll access door and press down until
	both sides click into place.

NOTE: When cutting away debris, be sure not to cut the brushroll.

NOTE: Replace brushroll every 6 to 12 months, or when visibly worn. See sharkaccessories.com for replacement parts.

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