Shark Rocket AH454Q Instructions Manual

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AH454Q

Model

INSTRUCTIONS

sharkclean.com

1-800-798-7398

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1-800-798-7398

CONTENTS

THANK YOU

for purchasing the Shark® Rocket® Powerhead

Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � 3

Getting To Know Your Shark

Rocket® Powerhead � � � � � � � � � 5

Assembling Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7

Speed Settings � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 9

Suction Control � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 9

Choosing the Appropriate Brushroll & Setting � � � � � � � � � � � 10

All-Surface Brushroll � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �10

Gentle Touch Hard Floor Brushroll � � � � � � � � � � � � � � � � � � � � � � � � �10

Using Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �11

What Does the Brushroll Indicator Light Mean? � � � � � � � � � � � � �10

Storage � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12

Maintenance � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13

Emptying the Dust Cup � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �13 Cleaning the Filters � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15

Accessing & Cleaning the Brushroll � � � � � � � � � � � � � � � � � � � � � � � � 17

Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 19

Notes � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 20

Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 22

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE�

These instructions are designed to help you get a complete understanding of your new Shark Rocket Powerhead.

If you should have a question, please call the customer service line at 1-800-798-7398.

TECHNICAL SPECIFICATIONS

Voltage: 120V., 60Hz

Watts: 600 W

Amps: 5 A

sharkclean.com

1-800-798-7398

TIP: You can ﬁnd the model number on the rating label located on the back of your unit.

TIP: You can locate the date code on one of the prongs of the power cordplug.

RECORD THIS INFORMATION

Model Number: ��

Date Code: ��

Date of Purchase (Keep receipt): ��

Store of Purchase: ��

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THE FLOOR NOZZLE, WAND, AND

HANDLE CONTAIN ELECTRICAL CONNECTIONS:

• These are not serviceable parts.

• Do not use to vacuum any liquids.

• Do not immerse in water.

•

If handle/wand is damaged, discontinue use.

1 Inspect power cord and plug for any

damage before use. DO NOT use vacuum cleaner with a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.

2 DO NOT use outdoors or on wet surfaces.

Use only on dry surfaces.

3 Unplug from electrical outlet when not in

use and before servicing.

4 If vacuum cleaner is not working as it

should, has been dropped, damaged, left outdoors, or dropped into water, return it to SharkNinja Operating LLC for examination, repair, or adjustment.

5 DO NOT pull or carry vacuum cleaner by

the cord or use the cord as a handle.

6 DO NOT unplug by pulling on cord. Grasp

the plug, not the cord.

7 DO NOT handle plug or vacuum cleaner

with wet hands.

8 DO NOT run the vacuum cleaner over the

power cord, close a door on the cord or pull the cord around sharp corners.

9 The use of an extension cord is NOT

recommended.

10 DO NOT leave vacuum cleaner when

plugged in.

11 Keep cord away from heated surfaces.

GENERAL USE

12 Use only as described in this manual.

1 3 Keep your work area well lit.

14 Keep the vacuum cleaner moving over

the carpet surface at all times to avoid damaging the carpet ﬁbers.

15 DO NOT place vacuum cleaner on unstable

surfaces such as chairs or tables.

16 DO NOT put any objects into openings. DO

NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airﬂow.

17 DO NOT allow the appliance to be used by

children. Close attention is necessary when used near children. This is not a toy.

18 DO NOT use without dust cup and/or ﬁlters

in place.

19 DO NOT use if airﬂow is restricted. If

the air paths or the ﬂoor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical outlet. Remove all obstructions before you turn on the unitagain.

20 Keep nozzle away from hair, face, ﬁngers,

uncovered feet, or loose clothing.

2 1 Only use manufacturer’s recommended

attachments.

DUST CUP/FILTERS/ACCESSORIES

Before turning on the vacuum:

22 Make sure that all ﬁlters are thoroughly dry

after routine cleaning.

23 Make sure that dust cup and all ﬁlters are

in place after routine maintenance.

24 Make sure brushrolls are free of blockages

by removing hair and carpet ﬁbers.

25 Only use Shark

-brand ﬁlters and accessories (failure to do so will void thewarranty).

GENERAL CLEANING

26 DO NOT vacuum large-sized objects.

27 DO NOT vacuum hard or sharp objects

such as glass, nails, screws, or coins that could damage the vacuum cleaner.

28 DO NOT vacuum up drywall dust,

ﬁreplace ash, or embers. DO NOT use as an attachment to power tools for dust collection.

30 DO NOT vacuum up smoking or burning

objects such as hot coals, cigarette butts, or matches.

31 DO NOT vacuum up ﬂammable or

combustible materials (e.g., lighter ﬂuid, gasoline, or kerosene) or use vacuum in areas where they may be present.

DO NOT

vacuum

up toxic solutions (e.g.,

chlorine bleach, ammonia, or drain cleaner).

33 DO NOT use in an enclosed space

where vapors are present from paint, paint thinner, moth-prooﬁng substances, ﬂammable dust, or other explosive or toxic materials.

34 DO NOT vacuum up any liquids.

35 DO NOT immerse vacuum cleaner in water

or other liquids.

36 Use extra care when cleaning on stairs.

37 Remove brushroll from unit before rinsing.

POLARIZED PLUG

To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other). As a safety feature, this plug will ﬁt into a polarized outlet only one way. If the plug does not ﬁt fully into the outlet, reverse the plug. If it still does not ﬁt, contact a qualiﬁed electrician. DO NOT force into outlet or try to modify to ﬁt.

SAVE THESE INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY

WARNING

To reduce the risk of injury, ﬁre, electric shock, and property damage

resulting from improper use of the appliance, carefully observe the following instructions� This unit contains electrical connections and moving parts that potentially present risk to the user�

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GETTING TO KNOW YOUR SHARK® ROCKET® POWERHEAD

WELCOME!

Congratulations on your purchase. Use this instruction manual to learn about your new vacuum’s great features. From assembly to use to maintenance, you will ﬁnd it all in here.

MAIN UNIT

A Power/LO/HI Switch

B Upper Cord Hook

C Height Adjust Button/Telescoping Wand

D Pre-Motor Filters

E Lower Cord Hook

F Dust Cup

G Dust Cup Release Foot Pedal

H Brushroll Indicator Light

I Suction Control

J Brushroll Cover Release

K Exhaust Grill/Post-Motor Filter

L Headlights

ACCESSORIES

M All-Surface Brushroll

N Gentle Touch Hard Floor Brushroll

O Brushroll Holster

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IMPORTANT: Always inspect wires for damage before assembly.

ASSEMBLING YOUR VACUUM

1 Insert upper part of the wand into lower portion while

pressing the Height Adjust button until you hear a click. Make sure not to pinch the wires.

STEP 1

DID YOU KNOW?

The ﬂoor nozzle has LED headlights that illuminate the ﬂoor surface being cleaned. The lights turn on automatically in either speed setting.

2 Open the holster collar by pressing “Press

to detach holster”

Place the collar so it rests on top of the

lower cord hook

Close the collar. You will hear a click.

3 Open the holster by squeezing the two

ends and insert the spare brushroll. Close before using the vacuum.

STEP 2 STEP 3

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SPEED SETTINGS

CHOOSING THE APPROPRIATE BRUSHROLL & SETTING

NOTE: Before

vacuuming your delicate area rugs or carpets, refer to the manufacturer’s recommended cleaning instructions.

The Powerhead has a 2-speed Power slider switch on thehandle.

LO - The brushroll spins slowly.

HI - The brushroll spins quickly.

SUCTION CONTROL

This unit has a Suction Control slider to help with push/pull on high-pile carpets and to release suction when vacuuming area rugs. Open to minimize suction. Close for maximum suction.

ALL-SURFACE BRUSHROLL

The All-Surface Brushroll can be used on all ﬂoor types. It is optimized for deep-carpet cleaning.

LO - For gentle cleaning on hard ﬂoors and area rugs.

HI - For deep-cleaning carpets by removing embedded dirt.

1 Plug the unit into an electrical outlet.

2 Slide the Power switch to the LO position

to gently clean hard ﬂoors and area rugs. The brushroll will spin slowly.

3 Slide the Power switch to the HI position

to deep-clean carpets by removing embedded dirt. The brushroll will spin quickly.

NOTE: For dee p carpet cle aning per ASTM F608 (embedde d dirt in car pets) please u se the All-Su rface brushrol l on HI setting w ith the Suctio n Control clos ed.

GENTLE TOUCH HARD FLOOR BRUSHROLL

The Gentle Touch Hard Floor Brushroll can be used on all ﬂoor types. It is optimized for enhanced hard-ﬂoor cleaning.

LO - For large and heav y debris pickup.

HI - For loose and stuck-on dust and debris.

1 Plug the unit into an electrical outlet.

2 Slide the Power switch to the LO position

to clean large and heavy debris. The brushroll will spin slowly.

3 Slide the Power switch to the HI position to

clean loose and stuck-on dust and debris. The brushroll will spin quickly.

Less Suction

More Suction

opened

closed

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USING YOUR VACUUM STORAGE

TIP: For quick cord access,

rotate upper hook down and remove cord. Rotate back up for cord storage.

1 To adjust the height of the

telescoping wand, unwrap power cord, press Height Adjust button, and pull wand up to increase its height or push down to decrease its height.

2 Plug power cord into

electrical outlet. Step on ﬂoor nozzle and pull wand back. Select appropriate vacuum setting and start cleaning. Please note, the brushroll will not spin unless the wand isreclined.

1 To store the vacuum, press Height Adjust

button and push down on telescoping wand to decrease its height.

2 Wrap power cord around cord hooks.

WHAT DOES THE BRUSHROLL INDICATOR LIGHT MEAN?

Solid Green

The brushroll is on and working as it should.

Solid Red

There is a jam in the brushroll area. Turn your vacuum off and remove the blockage.

Flashing Red*

The ﬂoor nozzle is overheating. Turn your vacuum off and wait for it to cool down.

* See Troubleshooting section for

further instructions.

STEP 1 STEP 2

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WARNING: To reduce the risk of shock and unintended operation, turn power off and unplug unit before servicing�

NOTE: Clean the dust

screen inside the dust cup as required.

NOTE: The unit will only run when the dust cup is locked into place.

NOTE: Empty dust cup when debris reaches the MAX ﬁll line.

MAINTENANCE

EMPT YING THE DUST CUP

1 Detach the removable dust cup from the ﬂoor nozzle by

pressing the dust cup release pedal located on the left side near the nozzle.

2 Once the dust cup pops up, hold it by the

handle and lif t up to remove it from the ﬂoornozzle.

3 Hold the dust cup over a trash bin and

press the EMPT Y button. The bottom lid willopen, allowing the debris to fall out.

STEP 1 STEP 2 STEP 3

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MAINTENANCE

WARNING: Hand wash ﬂiters with water only to prevent damage from cleaning chemicals� Allow ALL ﬁlters to dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts�

RECOMMENDED FILTER CLEANING SCHEDULE:

Pre-Motor Filter Kit

(Foam & Felt) XFFH400 Clean once a month.

Post-Motor Filter

XEXFH400 Clean once a year.

FILTER

ACCESS

CLEANING THE FILTERS Pre-Motor Filters

Access the pre-motor ﬁlters by pressing the FILTER ACCESS latch on the top of the dust cup. Remove and rinse the foam and felt ﬁlters with water. Tap loose dirt off ﬁlters between washes as needed. Once completely dry, insert the felt ﬁlter ﬁrst, then place the foam ﬁlter on topof it.

Filter Access Latch

Foam

Felt

Post-Motor Filter

Access the post-motor ﬁlter on top of the ﬂoor nozzle. Remove and rinse with water.

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WARNING: To reduce the risk of shock and unintended operation, turn power off and unplug unit before servicing�

IMPORTANT: Remove

brushroll before rinsing.

IMPORTANT: DO NOT place brushroll in the dishwasher to wash or the dryer to dry. DO NOT submerge brushroll in water.

IMPORTANT: Using a wet brushroll in the ﬂoor nozzle will void your warranty.

DID YOU KNOW?

The brushroll endcap is removable to help clear hair/ debris. Ensure the endcap is pressed ﬁrmly onto the brushroll to reassemble.

MAINTENANCE

1 Slide the brusholl garage

release buttons out.

2 Pull up to open the

brusholl garage.

5 The brushroll can be

rinsed under running water. Let the brushroll air-dry completely before replacing in the vacuum.

6 To reassemble, hold the

brushroll by the endcap and align the other end with the gear. With the endcap facing up, place the brushroll in the ﬂoor nozzle.

3 Lift the endcap on the

brushroll up to remove it from the ﬂoor nozzle.

4 Remove any hair, ﬁbers,

or debris wrapped around the brushroll. The groove on the brushroll allows scissors to cut the debris without damaging the bristles.

7 Close the brushroll garage.

Listen for a click and make sure the release buttons are fully closed.

NOTE: The brushroll will only spin if the brushroll cover is fully closed and locked.

ACCESSING & CLEANING THE BRUSHROLL

STEP 1

STEP 4STEP 2

STEP 5STEP 3 STEP 6 STEP 7

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TROUBLESHOOTING GUIDE NOTES

Vacuum is not picking up debris� No suction or light suction�

(Refer to Maintenance section for more information�)

• Check ﬁlters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the ﬁlters before reinserting in the vacuum.

• Dust cup may be full; empty dust cup.

• Check ﬂoor nozzle for blockages; clear blockages if required.

• Remove any string, carpet ﬁbers, or hair that may be wrapped around the brushroll.

Vacuum lifts area rugs�

• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.

• Turn off the unit to disengage the brushroll and restart with the Power slider switch.

• Open the Suction Control slider on the ﬂoor nozzle to decrease suction power.

Brushroll does not spin�

• If Brushroll Indicator Light on the ﬂoor nozzle turns red, the brushroll has stopped spinning. Immediately turn off and unplug vacuum and remove blockage. Re-plug the unit into an electrical outlet and turn vacuum on.

• If Brushroll Indicator Light on the ﬂoor nozzle is green, the blockage has been successfully cleared. If the light is still red, please contact customer service at 1-800-798-7398.

• Check to make sure the brushroll was replaced correctly if it had been removed.

• Ensure brushroll garage of the ﬂoor nozzle is closed completely.

• With the power on, recline the wand, which will automatically turn on the brushroll.

Brushroll garage will not close�

• Make sure the brushroll was reinserted correctly with the word “PULL” on the endcap facing up.

Brushroll will not ﬁt back inside the nozzle�

• Make sure the brushroll endcap is pressed ﬁrmly onto the brushroll.

Dust cup will not latch back onto ﬂoor noz zle�

• Make sure both the brushroll garage and ﬁlter access are fully closed. Press ﬁrmly in the center of the dust cup on the ﬂoor nozzle until you hear a click. The unit will not run until the dust cup is closed and locked.

Vacuum turns off on its own or indic ator light ﬂashes red�

This vacuum is equipped with a motor-protective thermostat so the vacuum will shut off if it overheats. Should this occur, perform the following steps to restart the thermostat:

1. Turn vacuum off and unplug it.

2. Empty dust cup and clean ﬁlters (see Maintenance section).

3. Check for blockages on the brushroll and remove all hair and carpet ﬁbers.

4. Allow unit to cool for a minimum of 45 minutes.

5. Plug in vacuum and turn it on.

WARNING: To reduce the risk of shock and u nintended operation, turn power off and u nplug unit before servicing�

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FIVE (5) YEAR LIMITED WARRANTY

NOTES

The 5-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warrant y coverage applies to the origina l owner and to the original product only and is

not transferable.

SharkNinja warrants that the unit shall be free from defects in material and wor kmanship for a period of 5 years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in this instruction manual, subject to the following conditions and exclusions.

What is covere d in my warrant y?

1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced for up to 5 years from the original purchase date.

2. In the rare event that a replacement unit is issued, the warranty coverage ends six months following the receipt date of the replacement u nit or the remainder of the existing warranty, whicheve r is greater. If the unit is replaced, SharkNinja reser ves the right to replace the unit with one of equal or gre ater value.

What is not covered in my warranty?

Our Customer Care/Product Sp ecialists are available to provide all the warrant y service options available to you including the possibility of upgrading to our VIP Warranty Service Options for select product categories.

1. Normal wear and tear of wearable parts such as foam ﬁlters, HEPA ﬁlters, pads etc., which require regu lar maintenanc e and/or replacement to ensure the proper functioning of your unit are not covered by this warranty.

2. Any unit that has been tampered with or used for commercial purposes.

3. SharkNinja w ill cover the cost fo r the customer to send in the unit to us for repa ir or replacement. A fee of $19.95 for return shipping costs will be charged at the time of return shipment of the repaired or replacement unit. Our Customer Care /Product Specialists are available to provide all the warranty servic e options availab le to you including upgrading to our VIP Warranty Ser vice Options.

Damage caused by misuse, abuse, or negligent h andling, or dam age due to mishandling in transit.

5. Consequenti al and incidental damages.

6. Defects caused by or resulting f rom damages from shipping or f rom repairs, service, or alteration to the product or any of i ts parts whic h have been per formed by a repair person not authorized by SharkNinja.

7. Products purchased, used or operated outside of North America.

Problems with your u nit/How to g et service

If your applia nce fails to operate properly while in use under normal household conditions within the warranty period, visit www.sharkclean.com for product care/maintenance self-help. Our customer care and product specialists are also available at 1-800-798-7398 to assist with product support an d warranty service options.

How to init iate a warranty claim

You must ﬁrst activate your wa rranty by registering your unit online at sharkclean.com/customersupport. (Note: Purchases made directly from SharkNinja are automatically registered with us and the warra nty activated.) Alternatively you can call 1-800-798-7398 to have a customer care spe cialist assist you. Please note you must call 1-800-798-7398 to initiate a warranty cla im. Return and Packing Instructi on information will be provided at that time.

The customer care line is open Monday-Saturday, 7am-11pm ET and Sunday, 9am-8pm ET.

Replacement parts are available for purchase at sharkclean.com. For more information on what is classiﬁed as wearable and non-wearable parts, please visit sharkwarranty.com.

This warranty gives you spe ciﬁc legal rights, and you also may have other rights that vary from state to state.

Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

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SharkNinja Operating LLC US: Newton, MA 02459 CAN: Ville St-Laurent, QC H4S 1A7 1-800-798-7398 sharkclean�com

Illustrations may differ from actual product. We are constantly striving to improve our products; therefore the speciﬁcations contained herein are subject to change withoutnotice.

Shark and Rocket are registered trademarks of SharkNinja Operating LLC.

For SharkNinja U.S. Patent information, visit www.sharkninja.com/USPatents

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Shark Rocket AH454Q Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual