Shark NV356Q User Manual

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NV356Q

Owner’s Guide

IMPORTANT SAFETY INSTRUCTIONS

For Household Use Only

WHEN USING AN ELECTRICAL
APPLIANCE, BASIC SAFETY PRECAUTIONS
SHOULD ALWAYS BE OBSERVED,
INCLUDING THE FOLLOWING:

READ ALL INSTRUCTIONS BEFORE USING
YOUR SHARK

LIFT-AWAY

POLARIZED PLUG:

To reduce the risk of electric shock, this appliance
has a polarized plug (one blade is wider than the
other). As a safety feature, this plug will fit into
a polarized outlet only one way. If the plug does
not fit fully into the outlet, reverse the plug. If it
still does not fit, contact a qualified electrician.

DO NOT force into outlet or try to
modify to fit.

WARNING:

electric shock or injury, do not use
outdoors or on wet surfaces.

®

NAVIGATOR™

®

PRO.

To reduce the risk of

WARNING:

TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:

GENERAL ELECTRICAL SAFETY:

1. Unplug from electrical outlet when not in use
and before servicing.

2. DO NOT use vacuum with a damaged cord
or plug. If appliance is not working as it
should, has been dropped, damaged, left
outdoors, or dropped into water, return it to
EURO-PRO Operating LLC for examination,
repair, or adjustment.

3. DO NOT pull or carry vacuum by the cord.

4. DO NOT unplug by pulling on cord; to unplug,
grasp the plug, not the cord.

5. DO NOT handle plug or appliance with
wet hands.

6. DO NOT run the vacuum over the power cord.

7. DO NOT use the cord as a handle.

8. DO NOT close a door on the cord.

9. DO NOT pull cord around sharp corners. The
use of an extension cord is not recommended.

10. DO NOT leave appliance when plugged in.

11. Keep cord away from heated surfaces.

12. Turn off all controls before plugging or
unplugging vacuum cleaner.

13. Always turn off this appliance before connecting
or disconnecting motorized nozzle.

14. Store your appliance with the power cord
secured around the two cord holders-as
shown in the storage instructions.

HOSE ATTACHMENTS:

1. DO NOT use if air flow is restricted; if the air
paths, the hose, or the accessories become
blocked, turn the vacuum cleaner off. Remove
all obstructions before you turn on the
unit again.

2. Keep the end of the hose and accessory
openings away from face and body.

3. Keep cleaning tools and hose suction openings
away from hair, face, fingers, uncovered feet,
or loose clothing.

4. Only use manufacturer’s recommended
attachments.

GENERAL USE:

1. Use only as described in this manual.

2. DO NOT put any objects into openings. DO
NOT use with any opening blocked; keep free
of dust, lint, hair, and anything that may reduce
air flow.

3. Keep your work area well lit.

4. Keep the vacuum moving over the carpet
surface at all times to avoid damaging the
carpet fibers.

5. DO NOT place vacuum on unstable surfaces
such as chairs or tables.

6. DO NOT allow young children to operate
the vacuum or use as a toy. Close attention is
necessary when used by or near children.

7. DO NOT use vacuum cleaner if it has been
dropped, damaged, left outdoors, or submerged
in water. Return to EURO-PRO Operating LLC
for examination, repair, or adjustment.

8. DO NOT use without dust cup and/or filters
in place.

DUST CUP/FILTERS/ACCESSORIES:

Before turning on the vacuum:

1. Make sure that all filters are thoroughly dry
after routine cleaning.

2. Make sure that dust cup and all filters are in
place after routine maintenance.

3. Make sure accessories are free of blockages.

4. Only use filters and accessories provided by
EURO-PRO Operating LLC. [Failure to do so will
void the warranty.]

GENERAL CLEANING:

1. DO NOT pick up large-sized objects.

2. DO NOT pick up hard or sharp objects such as
glass, nails, screws or coins that could damage
the vacuum cleaner.

3. DO NOT pick up smoking or burning objects
such as hot coals, cigarette butts, or matches.

4. DO NOT pick up flammable or combustible
materials such as lighter fluid, gasoline, or
kerosene or use vacuum in areas where they
may be present.

5. DO NOT pick up toxic solutions such as
chlorine bleach, ammonia, or drain cleaner.

6. DO NOT use in an enclosed space where
vapors are present from paint, paint thinner,
moth-proofing substances, flammable dust or
other explosive or toxic materials.

7. DO NOT vacuum up any liquids.

8. DO NOT immerse vacuum cleaner in water or
other liquids.

9. DO NOT use outdoors or on wet surfaces; use
only on dry surfaces.

10. Use extra care when cleaning on stairs.

SAVE THESE
INSTRUCTIONS

2 3

Contents

Thank you for
purchasing
the Shark®

Navigator
Lift-Away

Pro

™

®

Getting Started 6

Mode 1: Upright Vac 8

Mode 2: Portable Lift-Away® 10

Above-Floor Cleaning 11

Dust-Away™ Hard Floor Attachment Use & Care 12

Storage 13

Maintenance 14

Emptying the Dust Cup 14

Cleaning the Pre-Motor Filters 14

Cleaning the Post-Motor HEPA Filter 15

Cleaning the Power Brush 15

Cleaning the Motorized Floor Brush 16

Checking for Blockages 16

Ordering Parts 17

Troubleshooting Guide 18

Warranty 19

This manual covers model numbers:

NV356Q 26

TECHNICAL SPECIFICATIONS

Voltage: 120V., 60Hz

Watts: 1200W

Amps: 10A

4 5

Getting Started

a

h

Your new Shark® Navigator™ Lift-Away® Pro vacuum cleaner can easily be configured into

i

different cleaning modes to meet all your cleaning needs: upright vacuum and portable Lift­Away® - both with constant suction power.

b

c

d

e

f

g

j

k

l

FIRST THING’S FIRST, YOU NEED TO KNOW
WHAT’S IN THE BOX YOU JUST OPENED:

a Handle with Stretch Hose
b Accessory Holder
c Extension Wand
d Portable Lift-Away

®

e Motorized Floor Brush*
f Crevice Tool
g 24” Crevice Tool
h Dusting Brush
i Pet Power Brush
j Dust-Away™ Hard Floor Attachment
k Dusting Pad (x4)
l Backsaver Wand

Fig. 1

Fig. 3

Fig. 5

Fig. 2

Fig. 4

Fig. 6

ACCESSORIES:

™

DUST-AWAY

HARD FLOOR ATTACHMENT

Specialized hard floor attachment vacuums up large

particles, then re-usable micro-fiber pad traps extra
fine dirt and dust for a superior bare floor clean.

(Fig. 1) Use only in Portable Lift-Away®
mode.

CREVICE TOOL

Reach deep into narrow spaces and clean between

cushions, under radiators and baseboards and in
hard to reach crevices and corners. (Fig. 2)

DUSTING BRUSH

Dust shelves, lamp shades, window blinds, books,

furniture and other upholstered household items.

(Fig. 3)

ACCESSORY HOLDER

Designed to hold the crevice tool and dusting brush.

For quick access to tools when vacuuming and
cleaning around the house. (Fig. 4)

PET POWER BRUSH

This unique tool was engineered for fast and

easy removal of pet hair and ground in dirt from
carpeted stairs and upholstery. (Fig. 5)

BACKSAVER WAND

Access low clearance areas under furniture without

bending over. (Fig. 6)

Fig. 7

MODES:

1 UPRIGHT VAC

Upright vacuuming - floors and carpets. (Fig. 7)

Fig. 8

2 PORTABLE LIFT-AWAY

Take the Lift-Away® with you around the house to

®

clean hard to reach places. (Fig. 8)

6 7

Mode 1: Upright Vac

To reduce the risk of electric shock, unplug the unit before assembling, adding or removing attachments or

converting modes.

WARNING: The On/Off switch is on the top of the Lift-Away® canister. Always ensure the power is OFF

(“O” position) before plugging and unplugging.

b

d

Suction

Release Collar

c

Release suction
for easier push &
pull on high pile
carpets and
area rugs.

a

a

Fig. 9 Fig. 10

TO ASSEMBLE:

1 Place the floor nozzle on a level surface.

2 Align the tube of the floor nozzle with the tube on

the Lift-Away® canister and lower until you hear
the two pieces click into place. (Fig. 9)

When attaching the motorized floor brush, ensure

that the latching mechanism is fully locked in place
to ensure electrical connection has been made.

3 Attach the end of the extension wand to the tube

on the back of the Lift-Away® canister until it
clicks into place. (Fig. 10)

4 Slide the accessory holder (a) positioned opposite

the upper cord wrap, over the extension wand.
Align the tab with the groove and push down.

(Fig. 11)

Upper Cord

Storage Wrap

e

c

Fig. 11

5 Push the handle (b) onto the top of the extension

wand until you hear it click into place. (Fig. 11)

6 Insert the end of the stretch hose (c) into the

connector on the back of the Lift-Away
canister. (Fig. 11)

7 Store the dusting brush (d) and the crevice tool

(e) on the mounts of the accessory holder.
(Fig. 11)

®

b

Fig. 12

TO USE:

1 Rotate the cord release to quickly release the

power cord.

2 Secure the power cord in the cord hook.

= Brush Roll ON

= Bare Floor

= OFF

3 Press the On/Off switch (a) to the “I” position to

vacuum bare floors (straight suction only) or to the
“II” position to engage the motorized floor brush
(for vacuuming carpets and rugs). (Fig. 12)

IMPORTANT: The motorized brush indicator light

(b) will illuminate green when motorized floor
brush is on, or red if there is a blockage or jam.
(Fig. 12) This feature is designed to protect your

Lifetime Belt that powers your motorized floor
brush. See Checking for Blockages on page 15.

Fig. 13

4 Gently press the floor nozzle down with your foot

while you grasp the handle and tilt it back towards
you. (Fig. 13)

NOTE: The rotating brush on the motorized

floor brush will not spin unless the nozzle is flat

against the floor and the handle is tilted back.

5 Due to the huge suction power of this

vacuum, it may become necessary at
times to adjust the suction release (c) on
the handle. (Fig. 11) If the vacuum seems
difficult to push or pull or if it is lifting
up area rugs, adjust the suction release
by rotating the collar 90° counterclockwise

to open the valve. Rotate the collar
clockwise to close the valve when you need
high suction and for vacuuming floors.

6 Empty dust cup after vacuuming and periodically

during use when it appears full. (See

“Maintenance” section for instructions.)

7 When you are finished vacuuming, turn the

vacuum off.

8 9

Mode 2: Portable Lift-Away

You can carry your vacuum cleaner
in both modes by the carry handle
located on top of the dust cup.

a

a

Fig. 14

PORTABLE LIFT-AWAY®

1 Separate the portable Lift-Away® canister from

the floor nozzle by pressing the red release

button (a) on the side of the canister. Gently
hold the nozzle to the floor with your foot and
pull the canister up.(Fig. 14)

2 Press the handle release button (a) and pull the

handle up or press the extension wand release
button (b) and pull the extension wand up.

(Fig. 15)

®

b

Fig. 15

3 Attach desired accessory onto the end of either

the extension wand or the ha

4 Press the On/Off switch to the “I” position to

turn the vacuum on for above-floor cleaning and
hold the handle in one hand while you carry the
portable Lift-Away® around the house with the
other hand. (Fig. 16 )

Fig. 16

ndle.

Above-Floor Cleaning

a

Fig. 17

CLEAN ABOVE THE FLOOR IN UPRIGHT VAC OR
PORTABLE LIFT-AWAY

1 Press the handle release button and pull the

handle up or press the extension wand release
button and pull the extension wand up.

2 Attach desired accessory onto the end of either

the extension wand or the handle. (Fig. 17)

3 Your vacuum has tremendous suction

power. Adjust the amount of suction with
the suction release on the handle. Open
the valve (a) by rotating the collar 90˚
counterclockwise for low suction when
doing light jobs such as drapes or fine
surfaces. Close the valve (a) by rotating the
collar clockwise 90˚ for high suction and
when using the hand held power brush.
(Fig. 17-a)

®

Suction

Release Collar

MODE

Release suction when
dusting delicate
objects, furniture or
draperies.

4 Press the On/Off switch to the “I” position to turn

the vacuum on for above-floor cleaning.

IMPORTANT: Ensure vacuum is in upright

position. Do not use position “II” when cleaning
above the floor in the upright vac mode as this
will engage the motorized floor brush. The
rotating brush may damage your floor if run for a
prolonged period of time in one area.

10 11

StorageDust-Away™ Hard Floor Attachment - Use and Care

IMPORTANT: Use only in

Portable Lift-Away® mode.

Fig. 18

The DustAway™

nozzle has a locking
feature which allows
you to lock the nozzle

a

Aligning

Rib

when you do not want
it to swivel.

c

CARE FOR PADS

1 Wash the pads separately with warm water

Unlock

Lock

b

either in the washing machine or by hand
using liquid detergent.

2 Do not use bleach or fabric softeners as they may

damage or leave a coating that will reduce the
cleaning performance of the pads.

Fig. 19

ATTACH PAD

Slip two of the tabs between the suction nozzle

and the Dust-Away™ base and attach them to

USING THE DUST-AWAY™ WITH THE
BACKSAVER WAND

1 Press the release button and pull the handle up.

the front fasteners on the base. Then pull the
other two tabs tightly around to the back fasteners
on the base. For best results, ensure that the pad

2 Align the rib at the top of the Backsaver wand

is flat against the bottom surface and secured
tightly. (Fig. 18)

3 Attach Dust-Away™ hard floor attachment onto

USING THE DUST-AWAY™ WITH THE
EXTENSION WAND

4 To use the Dust-Away™ hard floor attachment

1 Press the extension wand release button and pull

the extension wand up. (Refer to page 10,
Fig. 15-b)

2 Attach Dust-Away™ hard floor attachment onto

the end of the extension wand. (Fig. 19)

3 Press the On/Off switch to the “I” position to

5

6 Press the On/Off switch to the “I” position to turn

turn the suction motor on and begin cleaning
all hard surfaces.

IMPORTANT: Do not use to clean damp floors or wet/sticky messes.

Fig. 20

(Refer to page 10,Fig. 15-a)

with the groove inside the vacuum handle and
attach it until it clicks in place. (Fig. 20 a)

the end of the Backsaver wand. (Fig. 20)

with the backsaver wand, you should first lock the
swivel mechanism by pressing down on the collar
near the base of the wand. (Fig. 20 b)

Press the Button on the Backsaver wand to

activate the Backsaver. (Fig. 20 c)

the suction motor on and begin cleaning all
hard surfaces.

3 Tumble dry low or line dry to extend the life of the

micro-fiber fabric.

REPLACE PADS

1 For best floor cleaning results, we recommend

replacing your micro-fiber pads every 3-4 months
following normal use.

2 You can find and purchase replacement

micro-fiber dusting pads and accessories
at www.sharkclean.com

TO REPLACE THE MOTORIZED FLOOR BRUSH
FOR UPRIGHT CLEANING

1 Press the red release at the bottom of the

extension wand

and remove the hard floor

attachment.

2 Replace the canister back onto the motorized floor

brush and re-insert the handle with extension
wand back into the top of the vacuum body until
you hear these click into place.

When attaching the motorized floor brush, ensure

that the locking mechanism is fully locked in place
to ensure electrical connection has been made.

12 13

Quick

Cord Release

Lower Cord

Storage Clip

Fig. 21

STORE YOUR VACUUM SAFELY

1 Convert your vacuum back to upright vac mode.

2 Rotate the upper quick cord release to its upright

position and coil the power cord loosely around
the two clips. Clip the plug onto the cord to
secure. (Fig. 21)

3 Store the dusting brush and the crevice tool on the

mounts on the accessory holder.

4 Store your vacuum cleaner safely in a cool dry

area where it will not be a hazard, will not get
damaged and
will not cause damage to anyone or anything.

NOTE: Empty dust cup after cleaning and prior

to storing. (See “Maintenance” section for
instructions.)

To reduce the risk of electric shock, unplug the
unit before performing any cleaning, maintenance,
or troubleshooting checks.

Reassemble all parts securely before operating
vacuum.

DO NOT operate the vacuum without the pre­motor filters and dust cup in place.

DO NOT operate the vacuum with WET filters.

IMPORTANT: Make sure all filters are completely

dry before inserting back into vacuum.

WARNING: Never insert sharp objects into any
opening to clear an obstruction.

IMPORTANT: Damages caused while clearing
or attempting to clear blockages are not covered
under your product’s limited warranty.

Maintenance

COMPONENT

Dust Cup

1

Pre-Motor Foam Filter

2

Pre-Motor Felt Filter

3

Post-Motor HEPA Filter

4

Fig. 22

MAINTENANCE SCHEDULE

Empty each time you vacuum.

Rinse and air dry every 3 months under normal use.

Rinse and air dry every 3 months under normal use.

Clean once every 2 years or as needed.

Fig. 23

Screen

Filter

Fig. 24

EMPTYING THE DUST CUP

The dust cup needs to be emptied each time you
vacuum and periodically during cleaning, when the
dust cup appears full.

1 Undo the latches on the sides of the dust cup by

lifting them up and outwards to remove the dust
cup from the motor base. (Fig. 22)

2 Hold the dust cup over a trash receptacle and

press the bottom door release button. (Fig. 23)
Tap gently to empty contents. Press the door shut
again until it clicks.

3 If needed, turn the dust cup upside down over the

trash receptacle and press the top door release
button. (Fig. 24) Tap gently to remove contents.

Use a dry cloth or paper towel to remove debris

stuck to the screen filter inside the dust cup. Press
the door shut again until it clicks.

4 Replace the dust cup on top of the motor base.

Hook the two latches onto the tabs on the sides of
the dust cup and push down to lock.

IMPORTANT: Loss of Suction may

occur if foam filters are not cleaned

every 3 months. Rinse and allow to
air dry completely.
Foam filters may appear dirty after
use - this is normal.

Pre-Motor

Foam Filter
Felt Filter

Post Motor

HEPA Filter

Fig. 25

CLEANING THE PRE-MOTOR FILTERS

1 Remove the dust cup.

2 Pull the 2 filters out from the top of the motor

base. (Fig. 25)

3 Rinse the filters thoroughly in lukewarm water until

the water runs clear.

DO NOT put the filter in the washing machine or

dishwasher.

NOTE: The material in the filter will discolor over

time. This is NORMAL and will not affect the
performance of the filter.

4 Squeeze out excess water and let air-dry for at

least 24 hours before replacing. Do not use a hair
dryer or other heating methods to dry.

5 Place the felt filter in first, then the foam filter.

6 Replace the dust cup.

Fig. 26

Fig. 27

Fig. 28

CLEANING THE POST-MOTOR HEPA FILTER

1 Remove the filter cover from the front of the

vacuum by pulling up on the tab and pulling the
cover away from the vacuum. (Fig. 26)

2 Take out the HEPA filter by pulling it straight out.

3 Turn the filter over so that the dirty side is on

the bottom and vigorously tap it clean against a
garbage can to remove any dust. (Fig. 27)

4 Wash the filter under the tap using lukewarm

water with the dirty side face down until the water
runs clear. (Fig. 28)

DO NOT put the filter in the washing machine or

dishwasher.

NOTE: The material in the filter will discolor over

time. This is NORMAL and will not affect the
performance of the filter.

5 Allow the filter to air dry for 24 hours. Do not use

a hair dryer or other heating methods to dry.

6 Once the HEPA filter is dry, replace it back into the

vacuum.

7 Replace the cover by inserting the two tabs into

the holes at the top and then swinging the cover
down until it clicks into place.

a

Fig. 29

Fig. 30

CLEANING THE POWER BRUSH

1 Slide the locking latch (a) forward and gently tilt

brush housing upward to open. (Fig. 29)

IMPORTANT: DO NOT force; it will not open all

the way.

2 Carefully remove any blockage or debris.

3 Turn the power brush over to inspect the rotating

brush and cut away any build-up of hair or string
wrapped around the rotating bristle brush with
scissors. (Fig. 30)

4 Push the housing back down and slide the locking

latch backward to lock.

14 15

Maintenance - cont’d

Rotating

Brush

Fig. 31

CLEANING THE MOTORIZED FLOOR BRUSH

When your motorized floor brush needs cleaning or
locks onto an object, it automatically shuts down to
prevent damage to your lifetime belt. The indicator
light will illuminate red warning you to turn off the
vacuum and clear blockage immediately. The light will
reset itself once blockage has been cleared and power
has been cycled on/off or vacuum has been locked in
the upright position.

1 Detach the motorized floor brush from the portable

Lift-Away® canister.

2 Inspect the opening underneath and the rotating

brush. If a build-up of debris is present, remove it.
Carefully cut anything wound around the rotating
brush with scissors. Avoid damaging or cutting the
bristles. (Fig. 31 )

Make sure you are working in a well
lit area and use a flashlight to help
search for blockages.

Fig. 32

CHECKING FOR BLOCKAGES

Blockages may cause your vacuum to overheat and
shut down. To prevent this from happening, check
potential blockage areas after heavy use or if you
detect a loss of suction or poor cleaning performance.

1 Dust Cup

Dust cup may be full. Empty dust cup.

2 Pre-Motor & Post-Motor Filters

• Pre-motor filters require washing every 3
months for optimum performance.
The post-motor HEPA filter needs to be washed
every 2 years.

• Ensure that all the filters are clean.

3 Accessories

• Check intake openings:

- Extension Wand

- Dusting Brush

- Crevice Tool

- Turbo Brush

Fig. 33

4 Hose and Connections to Vacuum

• Detach the stretch hose from the back of the
portable Lift-Away® canister by squeezing
the tabs together and pulling up. (Fig. 32)
Straighten out the hose and look inside for
blockages.

• Remove the dust cup and extension wand and
separate the portable Lift-Away® canister
from the motorized floor brush. Look in all 4
openings for any blockages. (Fig. 33)

Fig. 34

5 Motorized Floor Brush

(Side suction models)

• Detach the hose on the motorized floor brush
at the top by squeezing the tabs together and
pulling out, and at the bottom by pulling out
the connector. Inspect inside the 3 holes.

(Fig. 34)

16 17

Troubleshooting Guide

EURO-PRO FIVE-YEAR (5) LIMITED WARRANTY

PROBLEM POSSIBLE REASONS & SOLUTIONS

Check filters to see if they need cleaning. Follow instructions for rinsing
and drying the filters before re-inserting back into the vacuum. (See

Vacuum is not
picking up dirt.

Vacuum lifts scatter rugs
(lightweight, movable
rugs).

Airflow is restricted. No
suction or light suction.

Brush roll does not spin

Vacuum turns off
on its own.

“Maintenance” sections for instructions.)
Dust cup may be full; empty dust cup.
Check hose and hose connections for blockages; clear blockages if required.
If dust cup is empty, and attachment inlets are clear, check for other

blockages. (See “Checking for Blockages” for instructions.)

Suction is powerful. Take care when vacuuming scatter-type rugs or rugs with
delicately sewn edges. Open the suction release on the handle to decrease
suction power.

Move the On/Off switch to “I - Suction Only” position to disengage the
brush roll

Check filters to see if they need cleaning. Follow instructions for rinsing and
drying the filters before re-inserting back into the vacuum.

Dust cup may be full; empty dust cup.
Check hose, hose connections, nozzles and accessories for blockages; clear

blockages if required.
Close the suction release on the handle to increase suction power.
If dust cup is empty, and attachment inlets are clear, check for other

blockages.

Immediately turn off and unplug vacuum, disconnect the nozzle and remove
blockage before reconnecting and turning vacuum back on.

Pull the handle toward you and release the floor nozzle to disengage the
auto-off feature.

Move the On/Off switch to the “II - Brush Roll On” position.

This vacuum cleaner is equipped with a motor protective thermostat. If for
some reason your vacuum overheats, the thermostat will automatically turn
the unit off. Should this occur, perform the following steps to restart the
motor thermostat:

1. Move the On/Off switch to the “O” (Off) position.

2. Unplug the vacuum.

3. Empty the dust cup and clean filters.

4. Check for blockages in hose, accessories and inlet openings.

5. Allow the unit to cool for a minimum of 45 minutes.

6. Plug in the vacuum.

7. Turn the On/Off switch to the “I” (On) position to restart the vacuum.

EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship
for a period of five (5) years from the date of purchase when utilized for normal household use, subject
to the following conditions, exclusions and exceptions.

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of
the unit at our option. This Limited Warranty does not cover normal wear of parts and does not apply
to any unit that has been tampered with or used for commercial purposes. This Limited Warranty does
not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or
mishandling in transit. This Limited Warranty does not cover damage or defects caused by or resulting
from damages from shipping or repairs, service or alteration to the product or any of its parts, which
have been performed by a repair person not authorized by EURO-PRO Operating LLC.

If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, you may return the complete appliance and accessories with proof of purchase and
date, freight prepaid.

If the appliance is found by EURO-PRO Operating LLC to be defective, in EURO-PRO Operating
LLC’s sole discretion, we will repair or replace it free of charge. Proof of purchase date and a check
made payable to EURO-PRO Operating LLC in the amount of $19.95 to cover the cost of return
shipping and handling must be included.*

Non-durable parts including, without limitation, filters, brushes and electrical parts which normally
require replacement are specifically excluded from warranty.

This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal,
implied and/or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is
limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty. In
no event is EURO-PRO Operating LLC liable for incidental or consequential damages to anyone
of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or
consequential damages, so the above may not apply to you.

This Limited Warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.

*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include
proof of purchase date and to attach a tag to item before packing including your
name, complete address and phone number with a note giving purchase information,
model number and what you believe is the problem with the item. We recommend you
insure the package (as damage in shipping is not covered by your warranty). Mark the
outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving
to improve our products, therefore the specifications contained herein are subject to
change without notice.

18 19

Copyright © 2011 Euro-Pro Operating LLC

Printed in China

Illustrations may differ from actual product.

NV356Q.E.110929.1