Shark NV352, NV353, NV351WM1, NV351 User Manual

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WWW.SHARKCLEAN.COM
NV351 NV351WM1 NV352 NV353
OWNER’S GUIDE
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IMPORTANT SAFETY INSTRUCTIONS
For Household Use Only
To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
GENERAL WARNINGS
1. Your vacuum cleaner may consist of a motorized
nozzle, wand, hose, and/or vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
2. Use only identical replacement parts.
3. Carefully observe and follow the instructions
provided below to avoid improper use of the appliance. DO NOT use the vacuum for any purpose other than those described in this manual.
4. Before use, carefully inspect all parts for any damage. DO NOT use if any parts are damaged.
5. The use of an extension cord is NOT recommended.
6. This vacuum cleaner contains
no serviceable parts.
USE WARNINGS
7. DO NOT allow the appliance to be used by
children. Close supervision is necessary when used near children. This is not a toy.
8. Always turn off the vacuum cleaner before
connecting or disconnecting any motorized nozzles or other accessories.
9. DO NOT handle plug or vacuum cleaner with wet
hands.
10. DO NOT use without filters in place.
11. Only use Shark® branded filters
and accessories. Failure to do so will also void the warranty.
12. DO NOT damage the power cord: a) DO NOT pull or carry vacuum cleaner by the
cord or use the cord as a handle.
b) DO NOT unplug by pulling
on cord. Grasp the plug, not the cord.
c) DO NOT run the vacuum cleaner over the
power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.
13. DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
14. DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical outlet. Remove all obstructions before you plug in and turn on the unit again.
15. Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
16. DO NOT use if vacuum cleaner is
not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
17. Use extra care when cleaning
on stairs.
18. DO NOT leave the vacuum cleaner unattended
while plugged in.
19. When powered on, keep the vacuum cleaner
moving over the carpet surface at all times to avoid damaging the carpet fibers.
20. DO NOT place vacuum cleaner
on unstable surfaces such as chairs or tables.
21. Your Shark® Vacuum may not
be designed to stand up on its own. When taking a break from cleaning, you may need to lean it against furniture or a wall, or lay it flat on the floor. Using the vacuum for an application where the unit lacks stability may result in personal injury.
22. DO NOT use to pick up: a) Liquids b) Large objects c) Hard or sharp objects
(glass, nails, screws, or coins)
d) Large quantities of dust (drywall dust,
fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
e) Smoking or burning objects
(hot coals, cigarette butts, or matches)
f) Flammable or combustible materials (lighter
fluid, gasoline, or kerosene)
g) Toxic materials (chlorine bleach, ammonia,
or drain cleaner)
English
23. DO NOT use in the following areas: a) Poorly lit areas b) Wet or damp surfaces c) Outdoor areas d) Spaces that are enclosed and may contain
explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)
24. Turn off all controls before plugging in or
unplugging the vacuum.
25. Unplug from electrical outlet
when not in use and before any maintenance or cleaning.
26. Hand wash with water only.
Washing with cleaning chemicals could damage the unit.
27. During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or
string wrapped around the brushroll.
28. Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
29. Make sure the dust cup and all filters are in place after routine maintenance.
30. If provided, secure the power cord around the two cord hooks during storage.
SAVE THESE INSTRUCTIONS
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Contents
Getting Started
Thank you for purchasing the Shark
Navigator® Lift-Away®.
This manual covers model numbers:
NV351 NV351W M1 NV352 NV353
TECHNICAL SPECIFICATIONS
Voltage: 120V., 60Hz Watts: 1200W Amps: 10A
Getting Started 10 Mode 1: Upright Vac 12 Mode 2: Detachable Canister 14 Above-Floor Cleaning 13 With Floor Nozzle 13 Storing 16 Maintenance 16 Emptying the Dust Cup 17 Cleaning the Pre-Motor Filters 17 Cleaning the Post-Motor HEPA Filter 18 Cleaning the Motorized Floor Brush 18 Cleaning the Pet Power Brush 18 Checking for Blockages 19 Ordering Parts 20 Troubleshooting Guide 21 Warranty 46
Ce manuel couvre les numérode modèles:
NV351 NV351W M1 NV352 NV353
SPÉCIFICATIONS TECHNIQUES
Voltage: 120V., 60Hz. Watts: 1200 watts Ampères: 10 ampères
Este manual cubre el modelos:
NV351 NV351W M1 NV352 NV353
ESPECIFICACIONES TÉCNICAS
Voltage: 120V., 60Hz Vatio: 1200W Amperio: 10A
f
a
g
b
c
d
e
h
i
j
FIRST THING’S FIRST, YOU NEED TO KNOW WHAT’S IN THE BOX YOU JUST OPENED:
a Handle with Stretch Hose b Accessory Holder c Extension Wand d Detachable Canister e Motorized Floor Brush Nozzle f 5.5” Crevice Tool g 24” Crevice Tool h Dusting Brush i Pet Upholstery Tool j Pet Power Brush
NOTE: There are a variety of accessories that are compatible with this vacuum series. The top flap of your box shows the select accessories that are included with your model.
Fig. 1
Fig. 3
Fig. 5
Fig. 2
Fig. 4
ACCESSORIES:
CREVICE TOOL
Reach deep into narrow spaces and clean between
cushions, under radiators and baseboards and in hard to reach crevices and corners. (Fig. 1)
DUSTING BRUSH
Dust shelves, lamp shades, window blinds, books, furniture and
other upholstered household items. (Fig. 2)
ACCESSORY HOLDER
Designed to hold the crevice tool and dusting brush. For
quick access to tools when vacuuming and cleaning around the house. (Fig. 3)
PET UPHOLSTERY TOOL
Removes pet hair and dust from curtains and delicate
fabrics.
(Fig. 4)
PET POWER BRUSH This unique tool was engineered for fast and easy removal
of pet hair and ground in dirt from carpeted stairs and upholstery. (Fig. 5)
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Your new Shark Navigator® Lift-Away® vacuum cleaner can easily be configured into different cleaning modes to meet all your cleaning needs: upright vacuum and detachable canister - both with constant suction power.
Mode 1: Upright Vac
English
d
Fig. 6
MODES:
1 UPRIGHT VAC Upright vacuuming - floors and carpets. (Fig. 6)
Fig. 7
2 DETACHABLE CANISTER
Take the detachable canister with you around the
house to clean all kinds of hard to reach places.
(Fig. 7)
Fig. 8
TO ASSEMBLE:
1 Place the floor nozzle on a level surface. 2 Align the tube of the floor nozzle with the tube on the
detachable canister and lower until you hear the two pieces click into place. (Fig. 8)
When attaching the motorized floor brush, ensure that
the latching mechanism is fully locked in place to ensure electrical connection has been made.
3 Attach the end of the extension wand to the tube on the
back of the detachable canister until it clicks intoplace.
(Fig. 9)
Fig. 9 Fig. 10
Upper
Cord
Storage
Wrap
4 Slide the accessory holder (a) positioned opposite the
upper cord wrap, over the extension wand. Align the tab with the groove and push down. (Fig. 10)
5 Push the handle (b) onto the top of the extension wand
until you hear it click into place. (Fig. 10)
6 Insert the end of the stretch hose (c) into the connector on
the back of the detachable canister. (Fig. 10)
7 Store the dusting brush (d) and the crevice tool (e) on the
mounts of the accessory holder. (Fig. 10)
b
c
a
e
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Mode 2: Detachable Canister
English
Cord Hook
a
b
c
Fi g. 11
TO USE:
1 Rotate the cord release to quickly release the power cord. 2 Secure the power cord in the cord hook (a). (F ig. 11)
= Brush Roll ON
= Bare Floor
= OFF
3 Press the On/Off switch (b) to the “I” position to vacuum
bare floors (straight suction only) or to the “II” position to engage the motorized floor brush (for vacuuming carpets and rugs). (Fig. 11)
IMPORTANT: The motorized brush indicator light (c) will
illuminate green when motorized floor brush is on, or red if there is a blockage or jam. (Fig. 11) This feature is designed to protect your Lifetime Belt that powers your motorized floor brush. See Checking for Blockages on page 19.
Suction
Release Collar
d
Release suction for easier push & pull on thick carpets and area rugs.
Fig. 12
4 Gently press the floor nozzle down with your foot while you
grasp the handle and tilt it back towardsyou. (Fig. 12)
NOTE: The rotating brush on the motorized floor brush
will not spin unless the nozzle is flat against the
floor and the handle is tilted back.
5 Due to the huge suction power of this vacuum,
it may become necessary at times to adjust the suction release (d) on the handle. (Fig. 11) If the vacuum seems difficult to push or pull or if it is lifting up area rugs, adjust the suction release by rotating the collar 90° counterclockwise to open the valve. Rotate the collar clockwise to close the valve when you need high suction and for vacuuming floors.
6 Empty dust cup after vacuuming and periodically during
use when it appears full. (See “Maintenance” section for instructions.)
7 When you are finished vacuuming, turn the vacuum off.
You can carry your vacuum cleaner in both modes by the carry handle located on top of the dust cup.
a
b
Fig. 13
LIFT AWAY DETACHABLE CANISTER FOR PORTABLE CLEANING
1 Separate the detachable canister from the floor nozzle. 2 Press the handle release button (a) and pull the handle up
or press the extension wand release button (b) and pull the extension wand up. (Fig. 13)
Fi g. 14
3 Attach desired accessory onto the end of either the
extension wand or the handle.
4 Press the On/Off switch to the “I” position to turn the
vacuum on for above-floor cleaning and hold the handle in one hand while you carry the detachable canister around the house with the other hand. (Fig. 14)
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Above-Floor Cleaning
a
Fig . 15
CLEAN ABOVE THE FLOOR IN UPRIGHT VAC OR DETACHABLE CANISTER MODE
1 Press the handle release button and pull the handle up
or press the extension wand release button and pull the extension wand up.
2 Attach desired accessory onto the end of either the
extension wand or the handle. (Fig. 15)
3 Your vacuum has tremendous suction power. Adjust
the amount of suction with the suction release on the handle. Open the valve (a) by rotating the collar 90˚ counterclockwise for low suction when doing light jobs such as drapes or fine surfaces. Close the valve (a) by rotating the collar clockwise 90˚ for high suction and when using the hand held accessories. (Fig. 15)
4 Press the On/Off switch to the “I” position to turn the
vacuum on for above-floor cleaning.
IMPORTANT: Ensure vacuum is in upright position. Do
not use position “II” when cleaning above the floor in the upright vac mode as this will engage the motorized floor brush. The rotating brush may damage your floor if run for a prolonged period of time in one area.
Suction
Release Collar
Release suction for easier push & pull on thick carpets and area rugs.
With Floor Nozzle
Fig. 16
CLEAN THE FLOOR IN DETACHABLE CANISTER MODE
1 Press the extension wand release button and pull the
extension wand up.
2 Attach either floor nozzle onto the end of the extension
wand. (Fig. 16)
3 Press the On/Off switch to the “I” position to turn the
suction motor on.
NOTE: The rotating brush will not rotate in Detachable
Canister mode.
Storing
Quick
Cord
Release
Lower
Cord
Storage
Clip
Fi g. 17
STORE YOUR VACUUM SAFELY
1 Convert your vacuum back to upright vac mode. 2 Rotate the upper quick cord release to its upright
position and coil the power cord loosely around the two clips. Clip the plug onto the cord to secure. (Fig. 17)
3 Store the dusting brush and the crevice tool on the mounts
on the accessory holder.
4 Store your vacuum cleaner safely in a cool dry area where
it will not be a hazard, will not get damaged and will not cause damage to anyone or anything.
NOTE: Empty dust cup after cleaning and prior to storing.
(See “Maintenance” section forinstructions.)
Maintenance
English
To reduce the risk of electric shock, unplug the unit before
performing any cleaning, maintenance, or troubleshooting checks.
Reassemble all parts securely before operating vacuum.
DO NOT operate the vacuum without the pre-motor filters
and dust cup in place.
DO NOT operate the vacuum with WET filters.
IMPORTANT: Make sure all filters are completely dry
before inserting back into vacuum.
IMP ORTANT: Damages caused while clearing or
attempting to clear blockages are not covered under your product’s limited warranty.
Fig . 18 Fig . 19
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Maintenance - cont’d
English
COMPONENT
Dust Cup
1
2
Pre-Motor Foam Filter
3
Pre-Motor Felt Filter
4
Post-Motor HEPA Filter
Screen
Filter
Fig. 20
EMPTYING THE DUST CUP
The dust cup needs to be emptied each time you vacuum and periodically during cleaning, when the dust cup appears full.
1 Undo the latches on the sides of the dust cup by lifting them
up and outwards to remove the dust cup from the motor base. (Fig. 18)
2 Hold the dust cup over a trash receptacle and press the
bottom door release button. (Fig. 19) Tap gently to empty contents. Press the door shut again until itclicks.
3 If needed, turn the dust cup upside down over the trash
receptacle and press the top door release button. (Fig. 20) Tap gently to remove contents.
Debris may get stuck to the screen filter
inside the dust cup. Use a dry cloth or paper towel to remove debris. Press the door shut again
until it clicks.
4 Replace the dust cup on top of the motor base. Hook the
two latches onto the tabs on the sides of the dust cup and
MAINTENANCE SCHEDULE
Empty each time you vacuum.
Rinse and air dry every 3 months under normal use.
Rinse and air dry every 3 months under normal use.
Clean once every 2 years or as needed.
Pre-Motor
Foam Filter Felt Filter
Post Motor
HEPA Filter
Fig . 21
push down to lock.
CLEANING THE PRE-MOTOR FILTERS
1 Remove the dust cup. 2 Pull the 2 filters out from the top of the motor base.
(Fig. 21)
3 Rinse the filters thoroughly in lukewarm water until the
water runs clear.
DO NOT put the filter in the washing machine
ordishwasher.
NOTE: The material in the filter will discolor over time. This
is NORMAL and will not affect the performance of the filter.
4 Squeeze out excess water and let air-dry for at least 24
hours before replacing. Do not use a hair dryer or other heating methods to dry.
5 Place the felt filter in first, then the foam filter. 6 Replace the dust cup.
Fig. 22
Fig. 23
CLEANING THE POST-MOTOR HEPA FILTER
1 Remove the filter cover from the front of the vacuum by
pulling up on the tab and pulling the cover away from the vacuum. (Fig. 22)
2 Take out the HEPA filter by pulling it straight out. 3 Turn the filter over so that the dirty side is on the bottom
and vigorously tap it clean against a garbage can to remove any dust. (Fig. 23)
4 Wash the filter under the tap using lukewarm water with the
dirty side face down until the water runsclear. (Fig. 24)
DO NOT put the filter in the washing machine
ordishwasher.
NOTE: The material in the filter will discolor over time. This
is NORMAL and will not affect the performance of the filter.
5 Allow the filter to air dry for 24 hours. Do not use a hair
dryer or other heating methods to dry.
6 Once the HEPA filter is dry, replace it back into thevacuum. 7 Replace the cover by inserting the two tabs into the holes at
the top and then swinging the cover down until it clicks into place.
Fig. 24
Rotating
Brush
Fig. 25
CLEANING THE MOTORIZED FLOOR BRUSH
When your motorized floor brush needs cleaning or locks onto an object, it automatically shuts down to prevent damage to your lifetime belt. The indicator light will illuminate red warning you to turn off the vacuum and clear blockage immediately. The light will reset itself once blockage has been cleared and power has been cycled on/off or vacuum has been locked in the upright position.
1 Detach the motorized floor brush from the detachable
canister.
2 Inspect the opening underneath and the rotating brush.
If a build-up of debris is present, remove it. Carefully cut anything wound around the rotating brush with scissors. Avoid damaging or cutting the bristles. (Fig. 25)
a
Fig. 26
Fig. 27
CLEANING THE PET POWER BRUSH
1 Slide the locking latch (a) forward and tilt the bottom cover
upward to remove. (Fig. 26)
2 Carefully remove any blockage or debris and cut away any
build-up of hair or string wrapped around the rotating bristle brush with scissors.
3 To reassemble, insert the tabs on the front edge of the
bottom cover into the matching holes in the top half and tilt it back down until it clicks into place. (Fig. 27)
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Maintenance - cont’d
Make sure you are working in a well lit area and use a flashlight to help search for blockages.
Ordering Parts
English
1
2
3
4
Fig. 28
CHECKING FOR BLOCKAGES
Blockages may cause your vacuum to overheat and shut down. To prevent this from happening, check potential blockage areas after heavy use or if you detect a loss of suction or poor cleaning performance.
1 Dust Cup
Dust cup may be full. Empty dust cup.
2 Pre-Motor & Post-Motor Filters
Pre-motor filters require washing every 3 months for
optimum performance. The post-motor HEPA filter needs to be washed every 2 years.
Ensure that all the filters are clean.
3 Accessories
• Check intake openings:
- Extension Wand
- Dusting Brush
- Crevice Tool
- Pet Upholstery Tool
- Pet Power Brush
Fig. 30Fig. 29
4 Hose and Connections to Vacuum
• Detach the stretch hose from the back of the detachable canister by squeezing the tabs together and pulling up. (Fig. 28) Straighten out the hose and look inside for blockages.
• Remove the dust cup and extension wand and separate
the detachable canister from the motorized floor brush. Look in all 4 openings for any blockages. (Fig. 29)
5 Motorized Floor Brush
• Detach the hose on the motorized floor brush at the top
by squeezing the tabs together and pulling out, and at the bottom by pulling out the connector. Inspect inside the 3 holes. (Fig. 30)
5
6
PART PART NO.
1 Pre-Motor Filter Set XFF350 2 HEPA Filter XHF350 3 Dusting Brush & Crevice Tool 112FFJ 4 Pet Upholstery Tool 261FFJ46 5 24” Crevice Tool 1124-FC 6 Pet Power Brush 119FFJ
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To order additional parts or accessories go to www.sharkclean.com or call 1-800-798-7398.
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Troubleshooting Guide
English
PROBLEM POSSIBLE REASONS & SOLUTIONS
Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum. (See “Maintenance” sections for
Vacuum is not picking up dirt.
Vacuum lifts scatter rugs (lightweight, movable rugs).
Airflow is restricted. No suction or light suction.
Brush roll does not spin
Vacuum turns off on its own.
instructions.) Dust cup may be full; empty dust cup. Check hose and hose connections for blockages; clear blockages if required. If dust cup is empty, and attachment inlets are clear, check for other blockages. (See
“Checking for Blockages” for instructions.)
Suction is powerful. Take care when vacuuming scatter-type rugs or rugs with delicately sewn edges. Open the suction release on the handle to decrease suction power.
Move the On/Off switch to “I - Suction Only” position to disengage the brush roll
Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum.
Dust cup may be full; empty dust cup. Check hose, hose connections, nozzles and accessories for blockages; clear blockages if
required. Close the suction release on the handle to increase suction power. If dust cup is empty, and attachment inlets are clear, check for other blockages.
Immediately turn off and unplug vacuum, disconnect the nozzle and remove blockage before reconnecting and turning vacuum back on.
Pull the handle toward you and release the floor nozzle to disengage the auto-off feature. Move the On/Off switch to the “II - Brush Roll On” position.
This vacuum cleaner is equipped with a motor protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. Should this occur, perform the following steps to restart the motor thermostat:
1. Move the On/Off switch to the “O” (Off) position.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters.
4. Check for blockages in hose, accessories and inlet openings.
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Turn the On/Off switch to the “I” (On) position to restart the vacuum.
SHARKNINJA FIVE-YEAR (5) LIMITED WARRANTY
SharkNinja Operating LLC warrants this product to be free from material defects and workmanship for
a period of five (5) years from the date of purchase when utilized for normal household use, subject to the following conditions, exclusions and exceptions.
The liability of SharkNinja Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This Limited Warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alteration to the product or any of its parts, which have been performed by a repair person not authorized by SharkNinja Operating LLC.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, you may return the complete appliance and accessories with proof of purchase and date, freight prepaid. For customer service support, call 1-800-798-7398 or visit our website at www.sharkclean.com/warranty.
If the appliance is found by SharkNinja Operating LLC to be defective, in SharkNinja Operating LLC’s sole discretion, we will repair or replace it free of charge. Proof of purchase date and a check made payable to SharkNinja Operating LLC in the amount of $19.95 to cover the cost of return shipping and handling must be included.*
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require replacement are specifically excluded from warranty.
This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or conventional warranties. The responsibility of SharkNinja Operating LLC if any, is limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty. In no event is SharkNinja Operating LLC liable for incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach a tag to item before packing including your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”.
Note: If vacuum still does not start, contact Customer Service at:
1-800-798-7398.
To purchase replacement parts, please visit our website: www.sharkclean.com
or contact customer service: 1-800-798-7398.
1-800-798-7398
Product Registration
Please visit www.registeryourshark.com or call 1-800-798-7398 to register your new Shark® product within ten (10) days of purchase. You will be asked to provide the store name, date of purchase and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.
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Notes Notes
English
18
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SharkNinja Operating LLC US: Needham, MA 02494 CAN: Ville St-Laurent, QC H4S 1A7 1-8 00-798-7398 sharkclean.com
Illustrations may differ from actual product. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.
Shark, Shark Navigator and Lift-Away are registered trademarks of SharkNinja Operating LLC.
For SharkNinja U.S. Patent information visit sharkninja.com/USPatents
© 2017 SharkNinja Operating LLC PRINTED IN CHINA / IMPRIMÉ EN CHINE / IMPRESO EN CHINA NV350 SERIES_IB_E_REV_Mv2
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