Shark NV350UKMS User Manual

Owner’s guide

NV350UKMS

NV350UKMS_26_IM_ENG_120906_1.indd 1 12-09-06 2:59 PM

IMPORTANT SAFETY INSTRUCTIONS

For Household Use Only

WHEN USING AN ELECTRICAL
APPLIANCE, BASIC SAFETY PRECAUTIONS
SHOULD ALWAYS BE OBSERVED,
INCLUDING THE FOLLOWING:

READ ALL INSTRUCTIONS BEFORE USING
YOUR SHARK

®

NAVIGATOR LIFT-AWAY.

IMPORTANT:

This appliance can be used by children aged from 8
years and above and persons with reduced physical
or mental capabilities or lack of experience and
knowledge if they have been given supervision or
instruction concerning the use of the appliance in
a safe way and understand the hazards involved.
Children should be supervised to ensure that they
do not play with the applaince. Cleaning and user
maintenance shall not be made by children without
supervision.

WARNING:

electric shock or injury, do not use
outdoors or on wet surfaces.

To reduce the risk of

WARNING:

TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:

GENERAL ELECTRICAL SAFETY:

1. Unplug from electrical outlet when not in use
and before servicing.

2. DO NOT use vacuum with a damaged cord or
plug. If the supply cord is damaged, it must be
replaced by a qualified electrician in order to
avoid a hazard. Incorrect re-assembly or repair
can cause a risk of electrical shock or injury to
persons when the appliance is used.

3. DO NOT pull or carry vacuum by the cord.

4. DO NOT unplug by pulling on cord; to unplug,
grasp the plug, not the cord.

5. DO NOT handle plug or appliance with wet
hands.

6. DO NOT run the vacuum over the power cord.

7. DO NOT use the cord as a handle.

8. DO NOT close a door on the cord.

9. DO NOT pull cord around sharp corners. The
use of an extension cord is not recommended.

10. DO NOT leave appliance unattended when
plugged in.

11. Keep cord away from heated surfaces.

12. Turn off all controls before plugging or
unplugging vacuum cleaner.

13. Always turn off this appliance before connecting
or disconnecting motorized nozzle.

14. Store your appliance with the power cord
secured around the two cord holders-as shown
in the storage instructions.

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English

HOSE ATTACHMENTS:

1. DO NOT use if air flow is restricted; if the air
paths, the hose, or the accessories become
blocked, turn the vacuum cleaner off. Remove
all obstructions before you turn on the unit
again.

2. Keep the end of the hose and accessory
openings away from face and body.

3. Keep cleaning tools and hose suction openings
away from hair, face, fingers, uncovered feet, or
loose clothing.

4. Only use manufacturer’s recommended
attachments.

GENERAL USE:

1. Use only as described in this manual.

2. DO NOT put any objects into openings. DO
NOT use with any opening blocked; keep free
of dust, lint, hair, and anything that may reduce
air flow.

3. Keep your work area well lit.

4. Keep the vacuum moving over the carpet
surface at all times to avoid damaging the
carpet fibers.

5. DO NOT place vacuum on unstable surfaces
such as chairs or tables.

6. DO NOT allow young children to operate the
vacuum or use as a toy. Close attention is
necessary when used by or near children.

7. DO NOT use vacuum cleaner if it has been
dropped, damaged, left outdoors, or submerged
in water. If appliance is not working as it
should, has been dropped, damaged, left
outdoors, or dropped into water.

8. DO NOT use without dust cup and/or filters in
place.

DUST CUP/FILTERS/ACCESSORIES:

Before turning on the vacuum:

1. Make sure that all filters are thoroughly dry
after routine cleaning.

2. Make sure that dust cup and all filters are in
place after routine maintenance.

3. Make sure accessories are free of blockages.

4. Use only filters and accessories provided by
the manuacturer. [Failure to do so will void the
warranty.]

GENERAL CLEANING:

1. DO NOT pick up large-sized objects.

2. DO NOT pick up hard or sharp objects such as
glass, nails, screws or coins that could damage
the vacuum cleaner.

3. DO NOT pick up smoking or burning objects
such as hot coals, cigarette butts, or matches.

4. DO NOT pick up flammable or combustible
materials such as lighter fluid, gasoline, or
kerosene or use vacuum in areas where they
may be present.

5. DO NOT pick up toxic solutions such as
chlorine bleach, ammonia, or drain cleaner.

6. DO NOT use in an enclosed space where
vapors are present from paint, paint thinner,
moth-proofing substances, flammable dust or
other explosive or toxic materials.

7. DO NOT vacuum up any liquids.

8. DO NOT immerse vacuum cleaner in water or
other liquids.

9. DO NOT use outdoors or on wet surfaces; use
only on dry surfaces.

10. Use extra care when cleaning on stairs.

SAVE THESE
INSTRUCTIONS

3

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HELP LINE: 0844 873 0728

This appliance complies with the WEEE-Directive 2002/96/EC on the disposal of electrical and electronic
equipment (WEEE).

This appliance complies with the European directives for electromagnetic compatibility (EMC) 2004/108/EC
and its revisions, as well as Low Voltage Directive (LVD) 2006/95/EC and its revisions.

This marking indicates that this product should not be disposed with other household
wastes throughout the EU. To prevent possible harm to the environment or human health
from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of
material sources. To return your used device, please use the return and collection systems
or contact the retailer where this product was purchased. They can take this product for
environmental safe recycling.

This manual covers model number:

NV350UKMSTECHNICAL SPECIFICATIONS

Voltage: 220-240V~, 50/60Hz

Watts: 1200W

Not to be disposed

of with other

household waste.

4

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HELP LINE: 0844 873 0728

Contents

English

Thank you for
purchasing
the Shark®
Navigator
Lift-Away.

Getting Started 6

Mode 1: Upright Vac 8

Mode 2: Detachable Canister 10

Above-Floor Cleaning 11

With Floor Nozzles 11

Storing 12

Maintenance 12

Emptying the Dust Cup 13

Cleaning the Pre-Motor Filters 13

Cleaning the Post-Motor HEPA Filter 14

Cleaning the Turbo Brush 14

Cleaning the Motorized Floor Brush 15

Checking for Blockages 15

Troubleshooting Guide 17

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Getting Started

FIRST THING’S FIRST, YOU NEED TO KNOW
WHAT’S IN THE BOX YOU JUST OPENED:

®

• Shark

Navigator NV350SL Lift-Away with

HEPA filtration

• 14 cm Crevice Tool

• 61 cm Crevice Tool

• Bristle Brush Attachment

• Turbo Brush

• Tote Bag (not shown)

Fig. 1

Fig. 3

Fig. 2

Fig. 4

ACCESSORIES:

CREVICE TOOL

Reach deep into narrow spaces and clean between

cushions, under radiators and baseboards and in
hard to reach crevices and corners. (Fig. 1)

BRISTLE BRUSH ATTACHMENT

Dust shelves, lamp shades, window blinds, books,

furniture and other upholstered household items.

(Fig. 2)

ACCESSORY HOLDER

Designed to hold the crevice tool and dusting brush.

For quick access to tools when vacuuming and
cleaning around the house. (Fig. 3)

TURBO BRUSH

This unique tool was engineered for fast and

easy removal of pet hair and ground in dirt from
carpeted stairs and upholstery. (Fig. 4)

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Your new Shark® Navigator Lift-Away vacuum cleaner can easily be configured into different
cleaning modes to meet all your cleaning needs: upright vacuum and detachable canister - both
with constant suction power.

English

Fig. 5

Fig. 6

MODES:

1 UPRIGHT VAC

Upright vacuuming - floors and carpets. (Fig. 5)

2 DETACHABLE CANISTER

Take the detachable canister with you around the

house to clean all kinds of hard to reach places.

(Fig. 6)

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HELP LINE: 0844 873 0728

Mode 1: Upright Vac

To reduce the risk of electric shock, unplug the unit before assembling, adding or removing attachments or

converting modes.

WARNING: The On/Off switch is on the top of the detachable canister. Always ensure the power is OFF

(“O” position) before plugging and unplugging.

d

a

Fig. 7 Fig. 8

TO ASSEMBLE:

1 Place the floor nozzle on a level surface.

2 Align the tube of the floor nozzle with the tube on

the detachable canister and lower until you hear
the two pieces click into place. (Fig. 7)

When attaching the motorized floor brush, ensure

that the latching mechanism is fully locked in place
to ensure electrical connection has been made.

NOTE: To change floor nozzles press the red

release button (a) on the side of the detachable
canister, gently hold the nozzle to the floor with
your foot and pull the detachable canister up.

(Fig. 8)

3 Attach the end of the extension wand to the tube

on the back of the detachable canister until it
clicks into place. (Fig. 9)

8

Upper

Cord

b

a

Storage

Wrap

c

Fig. 9 Fig. 10

e

4 Slide the accessory holder (a) positioned opposite

the upper cord wrap, over the extension wand.
Align the tab with the groove and push down.

(Fig. 9)

5 Push the handle (b) onto the top of the extension

wand until you hear it click into place. (Fig. 10)

6 Insert the end of the stretch hose (c) into the

connector on the back of the detachable canister.

(Fig. 10)

7 Store the dusting brush (d) and the crevice tool

(e) on the mounts of the accessory holder.
(Fig. 10)

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HELP LINE: 0844 873 0728

English

Cord

Hook

Suction

Release Collar

Release suction
for easier push &

a

d

pull on high pile
carpets and area
rugs.

b

c

Fig. 11

TO USE:

1 Rotate the cord release to quickly release the

power cord.

2 Secure the power cord in the cord hook (a).

(Fig. 11)

= Brush Roll ON

= Bare Floor

= OFF

3 Press the On/Off switch (b) to the “I” position to

vacuum bare floors (straight suction only) or to the
“II” position to engage the motorized floor brush
(for vacuuming carpets and rugs). (Fig. 11)

IMP ORTANT: The motorized brush indicator light

(c) will illuminate green when motorized floor
brush is on, or red if there is a blockage or a jam.
(Fig. 11) This feature is designed to protect your

Lifetime Belt that powers your motorized floor
brush. See Checking for Blockages on page 15.

Fi g . 12

4 Gently press the floor nozzle down with your foot

while you grasp the handle and tilt it back towards
you. (Fig. 12)

NOTE: The rotating brush on the motorized

floor brush will not spin unless the nozzle is flat

against the floor and the handle is tilted back.

5 Due to the huge suction power of this

vacuum, it may become necessary at
times to adjust the suction release (d) on
the handle. (Fig. 11) If the vacuum seems
difficult to push or pull or if it is lifting up
area rugs, adjust the suction release by
rotating the collar 90° counterclockwise to
open the valve. Rotate the collar clockwise
to close the valve when you need high
suction and for vacuuming floors.

6 Empty dust cup after vacuuming and periodically

during use when it appears full. (See

“Maintenance” section for instructions.)

7 When you are finished vacuuming, turn the

vacuum off.

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HELP LINE: 0844 873 0728

Mode 2: Detachable Canister

You can carry your vacuum cleaner in both
modes by the carry handle located on top of
the dust cup.

a

b

Fi g . 13 Fi g. 14

LIFT AWAY DETACHABLE CANISTER FOR
PORTABLE CLEANING

1 Separate the detachable canister from the floor

nozzle. (See page 8, Fig. 7)

2 Press the handle release button (a) and pull the

handle up or press the extension wand release
button (b) and pull the extension wand up.

(Fig. 13)

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3 Attach desired accessory onto the end of either

the extension wand or the ha

4 Press the On/Off switch to the “I” position to

turn the vacuum on for above-floor cleaning and
hold the handle in one hand while you carry the
detachable canister around the house with the
other hand. (Fig. 14)

ndle.

HELP LINE: 0844 873 0728

Above-Floor Cleaning

Release suction
for easier push &
pull on high pile
carpets and area
rugs.

Fi g. 15

a

Suction

Release Collar

With Floor Nozzles

English

CLEAN ABOVE THE FLOOR IN UPRIGHT VAC OR
DETACHABLE CANISTER MODE

1 Press the handle release button and pull the

handle up or press the extension wand release
button and pull the extension wand up.

2 Attach desired accessory onto the end of either

the extension wand or the handle. (Fig. 15)

3 Your vacuum has tremendous suction

power. Adjust the amount of suction with
the suction release on the handle. Open
the valve (a) by rotating the collar 90˚
counterclockwise for low suction when
doing light jobs such as drapes or fine
surfaces. Close the valve (a) by rotating
the collar clockwise 90˚ for high suction
and when using the hand held turbo brush.
(Fig. 15)

4 Press the On/Off switch to the “I” position to turn

the vacuum on for above-floor cleaning.

IM POR TANT: Ensure vacuum is in upright

position. Do not use position “II” when cleaning
above the floor in the upright vac mode as this
will engage the motorized floor brush. The
rotating brush may damage your floor if run for a
prolonged period of time in one area.

Fig. 16

CLEAN THE FLOOR IN DETACHABLE CANISTER
MODE

1 Press the extension wand release button and pull

the extension wand up.

2 Attach the floor nozzle onto the end of the

extension wand. (Fig. 16)

3 Press the On/Off switch to the “I” position to turn

the suction motor on.

NOTE: The rotating brush will not rotate in

Detachable Canister mode.

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HELP LINE: 0844 873 0728

Storing

Lower

Cord

Storage

Wrap

Quick

Cord

Release

Maintenance

To reduce the risk of electric shock, unplug the unit

before performing any cleaning, maintenance, or
troubleshooting checks.

Reassemble all parts securely before operating

vacuum.

DO NOT operate the vacuum without the pre-

motor filters and dust cup in place.

DO NOT operate the vacuum with WET filters.

IMP ORTANT: Make sure all filters are completely

dry before inserting back into vacuum.

WARNING: Never insert sharp objects into any

opening to clear an obstruction.

IMP ORTANT: Damages caused while clearing

or attempting to clear blockages are not covered
under your product’s limited warranty.

Fi g . 17

STORE YOUR VACUUM SAFELY

1 Convert your vacuum back to upright vac mode.

2 Rotate the upper quick cord release to its upright

position and coil the power cord loosely around
the two clips. Clip the plug onto the cord to secure.

(Fig. 17)

3 Store the dusting brush and the crevice tool on the

mounts on the accessory holder.

4 Store your vacuum cleaner safely in a cool dry area

where it will not be a hazard, will not get damaged
and will not cause damage to anyone or anything.

NOTE: Empty dust cup after cleaning and prior

to storing. (See “Maintenance” section for
instructions.)

12

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Fig. 18

Fi g. 19

HELP LINE: 0844 873 0728

English

COMPONENT

Dust Cup

1

Pre-Motor Foam Filter

2

Pre-Motor Felt Filter

3

Post-Motor HEPA Filter

4

MAINTENANCE SCHEDULE

Empty each time you vacuum.

Rinse and air dry every 3 months under normal use.

Rinse and air dry every 3 months under normal use.

Clean once every 2 years or as needed.

Screen

Filter

Fig. 20

EMPTYING THE DUST CUP

The dust cup needs to be emptied each time you
vacuum and periodically during cleaning, when the
dust cup appears full.

1 Undo the latches on the sides of the dust cup by

lifting them up and outwards to remove the dust
cup from the motor base. (Fig. 18)

2 Hold the dust cup over a trash receptacle and

press the bottom door release button. (Fig. 19)
Tap gently to empty contents. Press the door shut
again until it clicks.

3 If needed, turn the dust cup upside down over the

trash receptacle and press the top door release
button. (Fig. 20) Tap gently to remove contents.

Use a dry cloth or paper towel to remove debris

stuck to the screen filter inside the dust cup. Press
the door shut again until it clicks.

4 Replace the dust cup on top of the motor base.

Hook the two latches onto the tabs on the sides of
the dust cup and push down to lock.

Pre-Motor

Foam Filter
Felt Filter

Post-Motor

HEPA Filter

Fig. 21

CLEANING THE PRE-MOTOR FILTERS

1 Remove the dust cup.

2 Pull the 2 filters out from the top of the motor

base. (Fig. 21)

3 Rinse the filters thoroughly in lukewarm water until

the water runs clear.

DO NOT put the filter in the washing machine or

dishwasher.

NOTE: The material in the filter will discolor over

time. This is NORMAL and will not affect the
performance of the filter.

4 Squeeze out excess water and let air-dry for at

least 24 hours before replacing. Do not use a hair
dryer or other heating methods to dry.

5 Place the felt filter in first, then the foam filter.

6 Replace the dust cup.

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HELP LINE: 0844 873 0728

Maintenance - cont’d

DO NOT put the filters in the washing machine or dishwasher.

NOTE: The material in the filter will discolor over time. This is NORMAL and will not affect the

performance of the filter.

a

Fig. 22

Fig. 23

HEPA

Filter

Fig. 24

CLEANING THE POST-MOTOR HEPA FILTER

1 Remove the filter cover. (Fig. 22)

2 Take out the HEPA filter by pulling it straight out.

3 Turn the filter over so that the dirty side is on

the bottom and vigorously tap it clean against a
garbage can to remove any dust. (Fig. 23)

4 Wash the filter under the tap using lukewarm

water with the dirty side face down until the water
runs clear. (Fig. 24)

5 Allow the filter to air dry for 24 hours. Do not use

a hair dryer or other heating methods to dry.

6 Once the HEPA filter is dry, replace it back into the

vacuum.

7 Replace the cover by inserting the two tabs into

the holes at the top and then swinging the cover
down until it clicks into place.

Fig. 25

Fig. 26

CLEANING THE TURBO BRUSH

1 Slide the locking latch (a) forward and gently tilt

brush housing upward to open. (Fig. 25)

IM POR TANT: DO NOT force; it will not open all

the way.

2 Carefully remove any blockage or debris.

3 Turn the turbo brush over to inspect the rotating

brush and cut away any build-up of hair or string
wrapped around the rotating bristle brush with
scissors. (Fig. 26)

4 Push the housing back down and slide the locking

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HELP LINE: 0844 873 0728

Rotating

Brush

Fig. 27

English

Make sure you are working in a well
lit area and use a flashlight to help
search for blockages.

Fig. 28

CLEANING THE MOTORIZED FLOOR BRUSH

When your motorized floor brush needs cleaning or
locks onto an object, it automatically shuts down to
prevent damage to your lifetime belt. The indicator
light will illuminate red warning you to turn off the
vacuum and clear blockage immediately. The light will
reset itself once blockage has been cleared and power
has been cycled on/off or vacuum has been locked in
the upright position.

1 Detach the motorized floor brush from the

detachable canister.

2 Inspect the opening underneath and the rotating

brush. If a build-up of debris is present, remove it.
Carefully cut anything wound around the rotating
brush with scissors. Avoid damaging or cutting the
bristles. (Fig. 27)

CHECKING FOR BLOCKAGES

Blockages may cause your vacuum to overheat and
shut down. To prevent this from happening, check
potential blockage areas after heavy use or if you
detect a loss of suction or poor cleaning performance.

1 Dust Cup

Dust cup may be full. Empty dust cup.

2 Pre-Motor & Post-Motor Filters

Pre-motor filters require washing every 3 months

for optimum performance. The post-motor HEPA
filter needs to be washed every 2 years.

Ensure that all the filters are clean.

3 Accessories

 • Checkintakeopenings:

- Extension Wand

- Dusting Brush

- Crevice Tool

- Turbo Brush

- 24” Crevice Tool

4 Hose and Connections to Vacuum

 • Detachthestretchhosefromthebackofthe

detachable canister by squeezing the tabs
together and pulling up. (Fig. 28) Straighten
out the hose and look inside for blockages.

15

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HELP LINE: 0844 873 0728

Maintenance - cont’d

Fig. 29

 • Removethedustcupandextensionwand

and separate the detachable canister from the
motorized floor brush. Look in all 4 openings
for any blockages. (Fig. 29)

Fig. 30

Motorized Floor Brush

 • Detachthehoseonthemotorizedoorbrush

at the top by squeezing the tabs together
and pulling out, and at the bottom by pulling
out the connector. Inspect inside the 3 holes.

(Fig. 30)

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HELP LINE: 0844 873 0728

Troubleshooting Guide

PROBLEM POSSIBLE REASONS & SOLUTIONS

Check filters to see if they need cleaning. Follow instructions for rinsing
and drying the filters before re-inserting back into the vacuum. (See
“Maintenance” sections for instructions.)

Vacuum is not
picking up dirt.

Dust cup may be full; empty dust cup.

Check hose and hose connections for blockages; clear blockages if required.

If dust cup is empty, and attachment inlets are clear, check for other
blockages. (See “Checking for Blockages” for instructions.)

English

Vacuum lifts scatter rugs
(lightweight, movable
rugs).

Airflow is restricted. No
suction or light suction.

Motorized floor brush
has become jammed or
has shut off.

Vacuum turns off on its
own.

Suction is powerful. Take care when vacuuming scatter-type rugs or rugs with
delicately sewn edges. Open the suction release on the handle to decrease
suction power.

Check filters to see if they need cleaning. Follow instructions for rinsing
and drying the filters before re-inserting back into the vacuum. (See
“Maintenance” sections for instructions.)

Dust cup may be full; empty dust cup.

Check hose, hose connections, nozzles and accessories for blockages; clear
blockages if required.

Close the suction release on the handle to increase suction power.

If dust cup is empty, and attachment inlets are clear, check for other
blockages. (See “Checking for Blockages” for instructions.)

Immediately turn off and unplug vacuum, disconnect the nozzle and remove
blockage before reconnecting and turning vacuum back on. (See “Checking
for Blockages” for instructions.)

This vacuum cleaner is equipped with a motor protective thermostat. If for
some reason your vacuum overheats, the thermostat will automatically turn
the unit off. Should this occur, perform the following steps to restart the
motor thermostat:

1. Move the On/Off switch to the “O” (Off) position.

2. Unplug the vacuum.

3. Empty the dust cup and clean filters. (See “Maintenance” sections for
instructions.)

4. Check for blockages in hose, accessories and inlet openings. (See
“Checking for Blockages” for instructions.)

5. Allow the unit to cool for a minimum of 45 minutes.

6. Plug in the vacuum.

7. Turn the On/Off switch to the “I” (On) position to restart the vacuum.

17

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HELP LINE: 0844 873 0728

Notes

18

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HELP LINE: 0844 873 0728

Notes

19

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The After Sales Division
Mexborough
South Yorkshire
England
S64 8AJ

Technical Details

Model number: NV350UKMS
Input: 1200 Watts

Main unit voltage: 220-240V~, 50/60 Hz

Copyright © 2012 Euro-Pro Operating LLC

Printed in China

Illustrations may differ from actual product.

Not to be disposed

of with other

NV350UKMS.E.120906.1

NV350UKMS_26_IM_ENG_120906_1.indd 20 12-09-06 2:59 PM

household waste.