Shark NV350Q User Manual

Page 1
Owner’s guide
NV350Q
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IMPORTANT SAFETY INSTRUCTIONS
For Household Use Only
WHEN USING AN ELECTRICAL APPLIANCE, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE OBSERVED, INCLUDING THE FOLLOWING:
POLARIZED PLUG:
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician.
DO NOT force into outlet or try to modify to fit.
WARNING:
electric shock or injury, do not use outdoors or on wet surfaces.
®
NAVIGATOR LIFT-AWAY.
To reduce the risk of
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
GENERAL ELECTRICAL SAFETY:
1. Unplug from electrical outlet when not in use and before servicing.
2. DO NOT use vacuum with a damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to EURO-PRO Operating LLC for examination, repair, or adjustment.
3. DO NOT pull or carry vacuum by the cord.
4. DO NOT unplug by pulling on cord; to unplug, grasp the plug, not the cord.
5. DO NOT handle plug or appliance with wet hands.
6. DO NOT run the vacuum over the power cord.
7. DO NOT use the cord as a handle.
8. DO NOT close a door on the cord.
9. DO NOT pull cord around sharp corners. The use of an extension cord is not recommended.
10. DO NOT leave appliance when plugged in.
11. Keep cord away from heated surfaces.
12. Turn off all controls before plugging or unplugging vacuum cleaner.
13. Always turn off this appliance before connecting or disconnecting motorized nozzle.
14. Store your appliance with the power cord secured around the two cord holders-as shown in the storage instructions.
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HOSE ATTACHMENTS:
1. DO NOT use if air flow is restricted; if the air paths, the hose, or the accessories become blocked, turn the vacuum cleaner off. Remove all obstructions before you turn on the unit again.
2. Keep the end of the hose and accessory openings away from face and body.
3. Keep cleaning tools and hose suction openings away from hair, face, fingers, uncovered feet, or loose clothing.
4. Only use manufacturer’s recommended attachments.
GENERAL USE:
1. Use only as described in this manual.
2. DO NOT put any objects into openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
3. Keep your work area well lit.
4. Keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibers.
5. DO NOT place vacuum on unstable surfaces such as chairs or tables.
6. DO NOT allow young children to operate the vacuum or use as a toy. Close attention is necessary when used by or near children.
7. DO NOT use vacuum cleaner if it has been dropped, damaged, left outdoors, or submerged in water. Return to EURO-PRO Operating LLC for examination, repair, or adjustment.
8. DO NOT use without dust cup and/or filters in place.
DUST CUP/FILTERS/ACCESSORIES:
Before turning on the vacuum:
1. Make sure that all filters are thoroughly dry after routine cleaning.
2. Make sure that dust cup and all filters are in place after routine maintenance.
3. Make sure accessories are free of blockages.
4. Only use filters and accessories provided by EURO-PRO Operating LLC. [Failure to do so will void the warranty.]
GENERAL CLEANING:
1. DO NOT pick up large-sized objects.
2. DO NOT pick up hard or sharp objects such as glass, nails, screws or coins that could damage the vacuum cleaner.
3. DO NOT pick up smoking or burning objects such as hot coals, cigarette butts, or matches.
4. DO NOT pick up flammable or combustible materials such as lighter fluid, gasoline, or kerosene or use vacuum in areas where they may be present.
5. DO NOT pick up toxic solutions such as chlorine bleach, ammonia, or drain cleaner.
6. DO NOT use in an enclosed space where vapors are present from paint, paint thinner, moth-proofing substances, flammable dust or other explosive or toxic materials.
7. DO NOT vacuum up any liquids.
8. DO NOT immerse vacuum cleaner in water or other liquids.
9. DO NOT use outdoors or on wet surfaces; use only on dry surfaces.
10. Use extra care when cleaning on stairs.
SAVE THESE INSTRUCTIONS
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This manual covers model number:
NV350Q 26
TECHNICAL SPECIFICATIONS
Voltage: 120V., 60Hz
Watts: 1200W
Amps: 10A
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Contents
Thank you for purchasing the Shark® Navigator Lift-Away.
Getting Started 6
Mode 1: Upright Vac 8
Mode 2: Detachable Canister 10
Above-Floor Cleaning 11
With Floor Nozzles 11
Duster with Micro-Fiber Pad 12
Storing 12
Maintenance 13
Emptying the Dust Cup 13
Cleaning the Pre-Motor Filters 14
Cleaning the Post-Motor HEPA Filter 14
Cleaning the Turbo Brush 15
Cleaning the Motorized Floor Brush 15
Checking for Blockages 16
Troubleshooting Guide 17
Warranty 19
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Getting Started
a
e
f
b
g
c
h
i
d
j
FIRST THING’S FIRST, YOU NEED TO KNOW WHAT’S IN THE BOX YOU JUST OPENED:
a Handle with Stretch Hose
b Extension Wand
c Detachable Canister
d Motorized Floor Brush Nozzle
e Crevice Tool
f Dusting Brush
g Turbo Brush
h Bare Floor Nozzle
i Extension Tube
j Duster with Micro-Fiber Pad
6
Fig. 1
Fig. 3
Fig. 5
Fig. 2
Fig. 4
Fig. 6
ACCESSORIES:
CREVICE TOOL
Reach deep into narrow spaces and clean between
cushions, under radiators and baseboards and in hard to reach crevices and corners. (Fig. 1)
DUSTING BRUSH
Dust shelves, lamp shades, window blinds, books,
furniture and other upholstered household items.
(Fig. 2)
ACCESSORY HOLDER
Designed to hold the crevice tool and dusting brush.
For quick access to tools when vacuuming and cleaning around the house. (Fig. 3)
TURBO BRUSH
This unique tool was engineered for fast and
easy removal of pet hair and ground in dirt from carpeted stairs and upholstery. (Fig. 4)
BARE FLOOR NOZZLE
Ideal for bare floor cleaning and large and small
particle pick up. Low profile for easy access to any area. (Fig. 5)
DUSTER WITH MICRO-FIBER PAD
Removes dust from hard floors, furniture, ceiling
fans, blinds and other delicate surfaces. (Fig. 6)
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Your new Shark® Navigator Lift-Away vacuum cleaner can easily be configured into different cleaning modes to meet all your cleaning needs: upright vacuum and detachable canister - both with constant suction power.
Fig. 7
Fig. 8
MODES:
1 UPRIGHT VAC
Upright vacuuming - floors and carpets. (Fig. 7)
2 DETACHABLE CANISTER
Take the detachable canister with you around the
house to clean all kinds of hard to reach places.
(Fig. 8)
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Mode 1: Upright Vac
To reduce the risk of electric shock, unplug the unit before assembling, adding or removing attachments or
converting modes.
WARNING: The On/Off switch is on the top of the detachable canister. Always ensure the power is OFF
(“O” position) before plugging and unplugging.
d
a
Fig. 9 Fig. 10
TO ASSEMBLE:
1 Place the floor nozzle on a level surface.
2 Align the tube of the floor nozzle with the tube on
the detachable canister and lower until you hear the two pieces click into place. (Fig. 9)
When attaching the motorized floor brush, ensure
that the latching mechanism is fully locked in place to ensure electrical connection has been made.
NOTE: To change floor nozzles, press the red
release button (a) on the side of the detachable canister, gently hold the nozzle to the floor with your foot and pull the detachable canister up.
(Fig. 10)
3 Attach the end of the extension wand to the tube
on the back of the detachable canister until it clicks into place. (Fig. 11)
8
Upper
Cord
b
a
Storage
Wrap
c
Fig. 11 Fig. 12
e
4 Slide the accessory holder (a) positioned opposite
the upper cord wrap, over the extension wand. Align the tab with the groove and push down.
(Fig. 12)
5 Push the handle (b) onto the top of the extension
wand until you hear it click into place. (Fig. 12)
6 Insert the end of the stretch hose (c) into the
connector on the back of the detachable canister.
(Fig. 12)
7 Store the dusting brush (d) and the crevice tool
(e) on the mounts of the accessory holder. (Fig. 12)
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Cord
Hook
Suction
Release Collar
Release suction for easier push &
a
d
pull on high pile carpets and area rugs.
b
c
Fig. 14Fig. 13
TO USE:
1 Rotate the cord release to quickly release the
power cord.
2 Secure the power cord in the cord hook (a).
(Fig. 13)
4 Gently press the floor nozzle down with your foot
while you grasp the handle and tilt it back towards you. (Fig. 14)
NOTE: The rotating brush on the motorized
floor brush will not spin unless the nozzle is flat
against the floor and the handle is tilted back.
5 Due to the huge suction power of this
= Brush Roll ON
vacuum, it may become necessary at times to adjust the suction release (d) on the
= Bare Floor
handle. (Fig. 13) If the vacuum seems difficult to push or pull or if it is lifting up
= OFF
area rugs, adjust the suction release by rotating the collar 90° counterclockwise to open the valve. Rotate the collar clockwise
3 Press the On/Off switch (b) to the “I” position to
vacuum bare floors (straight suction only) or to the “II” position to engage the motorized floor brush (for vacuuming carpets and rugs). (Fig. 13)
IMPORTANT: The motorized brush indicator light
(c) will illuminate green when motorized floor brush is on, or red if there is a blockage or a jam. (Fig. 13) This feature is designed to protect your
to close the valve when you need high suction and for vacuuming floors.
6 Empty dust cup after vacuuming and periodically
during use when it appears full. (See
“Maintenance” section for instructions.)
7 When you are finished vacuuming, turn the
vacuum off.
Lifetime Belt that powers your motorized floor brush. See Checking for Blockages on page 16.
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Mode 2: Detachable Canister
You can carry your vacuum cleaner in both modes by the carry handle located on top of the dust cup.
a
b
Fig. 15 Fig. 16
LIFT AWAY DETACHABLE CANISTER FOR PORTABLE CLEANING
1 Separate the detachable canister from the floor
nozzle. (See page 8, Fig. 9.)
2 Press the handle release button (a) and pull the
handle up or press the extension wand release button (b) and pull the extension wand up.
(Fig. 15)
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3 Attach desired accessory onto the end of either
the extension wand or the ha
4 Press the On/Off switch to the “I” position to
turn the vacuum on for above-floor cleaning and hold the handle in one hand while you carry the detachable canister around the house with the other hand. (Fig. 16)
ndle.
Page 11
Above-Floor Cleaning
Release suction for easier push & pull on high pile carpets and area rugs.
Fig. 17
a
Suction
Release Collar
With Floor Nozzles
CLEAN ABOVE THE FLOOR IN UPRIGHT VAC OR DETACHABLE CANISTER MODE
1 Press the handle release button and pull the
handle up or press the extension wand release button and pull the extension wand up.
2 Attach desired accessory onto the end of either
the extension wand or the handle. (Fig. 17)
3 Your vacuum has tremendous suction
power. Adjust the amount of suction with the suction release on the handle. Open the valve (a) by rotating the collar 90˚ counterclockwise for low suction when doing light jobs such as drapes or fine surfaces. Close the valve (a) by rotating the collar clockwise 90˚ for high suction and when using the hand held turbo brush. (Fig. 17)
4 Press the On/Off switch to the “I” position to turn
the vacuum on for above-floor cleaning.
IMPORTANT: Ensure vacuum is in upright
position. Do not use position “II” when cleaning above the floor in the upright vac mode as this will engage the motorized floor brush. The rotating brush may damage your floor if run for a prolonged period of time in one area.
Fig. 18
CLEAN THE FLOOR IN DETACHABLE CANISTER MODE
1 Press the extension wand release button and pull
the extension wand up.
2 Attach either floor nozzle onto the end of the
extension wand. (Fig. 18)
3 Press the On/Off switch to the “I” position to turn
the suction motor on.
NOTE: The rotating brush will not rotate in
Detachable Canister mode.
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Duster with Micro­Fiber Pad
a
b
Storing
Quick
Cord
Release
Fig. 19
Fig. 20
ASSEMBLING THE DUSTER
1 Press the handle release button to release the
handle with the extension wand from the vacuum.
2 Insert the extension tube (a) into the wand.
(Fig. 19)
3 Insert the duster (b). (Fig. 19)
4 Attach/remove the micro-fiber pad. (Fig. 20)
KEEPING YOUR MICRO-FIBER DUSTER PAD AS GOOD AS NEW
1 We recommend washing your micro-fiber duster
pad separately from other fabrics to avoid picking up lint.
Only use liquid detergent. (No powder detergent)
Don’t use any fabric softeners or bleach.
Line dry or dry on a low dryer setting.
12
Lower
Cord
Storage
Wrap
Fig. 21
STORE YOUR VACUUM SAFELY
1 Convert your vacuum back to upright vac mode.
2 Rotate the upper quick cord release to its upright
position and coil the power cord loosely around the two clips. Clip the plug onto the cord to secure. (Fig. 21)
3 Store the dusting brush and the crevice tool on the
mounts on the accessory holder.
4 Store your vacuum cleaner safely in a cool dry area
where it will not be a hazard, will not get damaged and will not cause damage to anyone or anything.
NOTE: Empty dust cup after cleaning and prior
to storing. (See “Maintenance” section for instructions.)
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Maintenance
To reduce the risk of electric shock, unplug the unit
before performing any cleaning, maintenance, or troubleshooting checks.
Reassemble all parts securely before operating
vacuum.
DO NOT operate the vacuum without the pre-
motor filters and dust cup in place.
DO NOT operate the vacuum with WET filters.
IMPORTANT: Make sure all filters are completely
dry before inserting back into vacuum.
WARNING: Never insert sharp objects into any
opening to clear an obstruction.
IMPORTANT: Damages caused while clearing
or attempting to clear blockages are not covered under your product’s limited warranty.
Screen
Filter
Fig. 24
EMPTYING THE DUST CUP
The dust cup needs to be emptied each time you vacuum and periodically during cleaning, when the dust cup appears full.
1 Undo the latches on the sides of the dust cup by
lifting them up and outwards to remove the dust cup from the motor base. (Fig. 22)
Fig. 22
Fig. 23
2 Hold the dust cup over a trash receptacle and press
the bottom door release button. (Fig. 23) Tap gently to empty contents. Press the door shut again until it clicks.
3 If needed, turn the dust cup upside down over the
trash receptacle and press the top door release button. (Fig. 24) Tap gently to remove contents.
Use a dry cloth or paper towel to remove debris
stuck to the screen filter inside the dust cup. Press the door shut again until it clicks.
4 Replace the dust cup on top of the motor base.
Hook the two latches onto the tabs on the sides of the dust cup and push down to lock.
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Maintenance - cont’d
COMPONENT
Dust Cup
1
Pre-Motor Foam Filter
2
Pre-Motor Felt Filter
3
Post-Motor HEPA Filter
4
Pre-Motor
Foam Filter Felt Filter
Post Motor
HEPA Filter
Fig. 25
CLEANING THE PRE-MOTOR FILTERS
1 Remove the dust cup.
2 Pull the 2 filters out from the top of the motor
base. (Fig. 25)
3 Rinse the filters thoroughly in lukewarm water until
the water runs clear.
DO NOT put the filter in the washing machine or
dishwasher.
NOTE: The material in the filter will discolor over
time. This is NORMAL and will not affect the performance of the filter.
4 Squeeze out excess water and let air-dry for at
least 24 hours before replacing. Do not use a hair dryer or other heating methods to dry.
5 Place the felt filter in first, then the foam filter.
6 Replace the dust cup.
MAINTENANCE SCHEDULE
Empty each time you vacuum.
Rinse and air dry every 3 months under normal use.
Rinse and air dry every 3 months under normal use.
Clean once every 2 years or as needed.
Fig. 26
Fig. 28
Fig. 27
CLEANING THE POST-MOTOR HEPA FILTER
1 Remove the filter cover from the front of the
vacuum by pulling up on the tab and pulling the cover away from the vacuum. (Fig. 26)
2 Take out the HEPA filter by pulling it straight out.
3 Turn the filter over so that the dirty side is on
the bottom and vigorously tap it clean against a garbage can to remove any dust. (Fig. 27)
4 Wash the filter under the tap using lukewarm
water with the dirty side face down until the water runs clear. (Fig. 28)
DO NOT put the filter in the washing machine or
dishwasher.
NOTE: The material in the filter will discolor over
time. This is NORMAL and will not affect the performance of the filter.
5 Allow the filter to air dry for 24 hours. Do not use
a hair dryer or other heating methods to dry.
6 Once the HEPA filter is dry, replace it back into the
vacuum.
7 Replace the cover by inserting the two tabs into
the holes at the top and then swinging the cover down until it clicks into place.
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Fig. 29
Fig. 30
a
Rotating
Brush
Fig. 31
CLEANING THE TURBO BRUSH
1 Slide the locking latch (a) forward and gently tilt
brush housing upward to open. (Fig. 29)
IMPORTANT: DO NOT force; it will not open all
the way.
2 Carefully remove any blockage or debris.
3 Turn the turbo brush over to inspect the rotating
brush and cut away any build-up of hair or string wrapped around the rotating bristle brush with scissors. (Fig. 30)
4 Push the housing back down and slide the locking
latch backward to lock.
CLEANING THE MOTORIZED FLOOR BRUSH
When your motorized floor brush needs cleaning or locks onto an object, it automatically shuts down to prevent damage to your lifetime belt. The indicator light will illuminate red warning you to turn off the vacuum and clear blockage immediately. The light will reset itself once blockage has been cleared and power has been cycled on/off or vacuum has been locked in the upright position.
1 Detach the motorized floor brush from the
detachable canister.
2 Inspect the opening underneath and the rotating
brush. If a build-up of debris is present, remove it. Carefully cut anything wound around the rotating brush with scissors. Avoid damaging or cutting the bristles. (Fig. 31)
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Maintenance - cont’d
Make sure you are working in a well lit area and use a flashlight to help search for blockages.
Fig. 32
CHECKING FOR BLOCKAGES
The motorized brush indicator light will illuminate red if there is a blockage or a jam. Blockages may cause your vacuum to overheat and shut down. To prevent this from happening, check potential blockage areas after heavy use or if you detect a loss of suction or poor cleaning performance.
1 Dust Cup
Dust cup may be full. Empty dust cup.
2 Pre-Motor & Post-Motor Filters
Pre-motor filters require washing every 3 months
for optimum performance. The post-motor HEPA filter needs to be washed every 2 years.
Ensure that all the filters are clean.
3 Accessories
• Check intake openings:
- Extension Wand
- Dusting Brush
- Crevice Tool
- Turbo Brush
4 Hose and Connections to Vacuum
• Detach the stretch hose from the back of the detachable canister by squeezing the tabs together and pulling up. (Fig. 32) Straighten out the hose and look inside for blockages.
Fig. 33
Fig. 34
Fig. 35
• Remove the dust cup and extension wand and separate the detachable canister from the motorized floor brush. Look in all 4 openings for any blockages. (Fig. 33)
Motorized Floor Brush
• Detach the hose on the motorized floor brush at the top by squeezing the tabs together and pulling out, and at the bottom by pulling out the connector. Inspect inside the 3 holes.
(Fig. 34)
Bare Floor Nozzle
• Straighten out the neck and look inside the tube at the top of the nozzle. Check for blockages where the hose bends and in the intake opening. (Fig. 35)
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Troubleshooting Guide
PROBLEM POSSIBLE REASONS & SOLUTIONS
Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum. (See “Maintenance” sections for instructions.)
Vacuum is not picking up dirt.
Dust cup may be full; empty dust cup.
Check hose and hose connections for blockages; clear blockages if required.
If dust cup is empty, and attachment inlets are clear, check for other blockages. (See “Checking for Blockages” for instructions.)
Vacuum lifts scatter rugs (lightweight, movable rugs).
Airflow is restricted. No suction or light suction.
Motorized floor brush has become jammed or has shut off.
Vacuum turns off on its own.
Suction is powerful. Take care when vacuuming scatter-type rugs or rugs with delicately sewn edges. Open the suction release on the handle to decrease suction power.
Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum. (See “Maintenance” sections for instructions.)
Dust cup may be full; empty dust cup.
Check hose, hose connections, nozzles and accessories for blockages; clear blockages if required.
Close the suction release on the handle to increase suction power.
If dust cup is empty, and attachment inlets are clear, check for other blockages. (See “Checking for Blockages” for instructions.)
Immediately turn off and unplug vacuum, disconnect the nozzle and remove blockage before reconnecting and turning vacuum back on. (See “Checking for Blockages” for instructions.)
This vacuum cleaner is equipped with a motor protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. Should this occur, perform the following steps to restart the motor thermostat:
1. Move the On/Off switch to the “O” (Off) position.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters. (See “Maintenance” sections for instructions.)
4. Check for blockages in hose, accessories and inlet openings. (See “Checking for Blockages” for instructions.)
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Turn the On/Off switch to the “I” (On) position to restart the vacuum.
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Notes
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EURO-PRO FIVE-YEAR (5) LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship for a period of five (5) years from the date of purchase when utilized for normal household use, subject to the following conditions, exclusions and exceptions.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This Limited Warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alteration to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, you may return the complete appliance and accessories with proof of purchase and date, freight prepaid.
If the appliance is found by EURO-PRO Operating LLC to be defective, in EURO-PRO Operating LLC’s sole discretion, we will repair or replace it free of charge. Proof of purchase date and a check made payable to EURO-PRO Operating LLC in the amount of $15.95 to cover the cost of return shipping and handling must be included.*
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require replacement are specifically excluded from warranty.
This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach a tag to item before packing including your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.
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Page 20
Copyright © 2010 Euro-Pro Operating LLC
Printed in China
Illustrations may differ from actual product.
NV350Q.E.101019
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