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www.sharkclean.com
NV100
Owner’s Guide
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Contents
Important Safety Instructions 2
Getting Started 4
Assembly 4
Using the Vacuum 6
Emptying the Dust Cup Assembly 7
Proper Care of Your Vacuum 8
Troubleshooting 9
Checking for Blockages 10
Maintenance 11
Warranty and Registration 13
Thank you for
purchasing
the Shark®
Navigator™
Vacuum.
This manual covers model:
NV100 26
TECHN ICAL SPECIFIC ATIONS
Voltage: 120V.
Watts: 70 0W
Amps: 5.83A
Hertz : 60Hz
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WARNING:
TO REDUCE THE RISK OF ELECTRIC
SHOCK OR INJURY DO NOT USE
OUTDOORS OR ON WET SURFACES.
GENERAL CLE ANING :
20. DO NOT run the vacuum over large-sized
objects.
21. DO NOT pick up hard or sharp objects such as
glass, nails, screws or coins that could damage
the vacuum cleaner.
22. DO NOT pick up smoking or burning objects
such as hot coals, cigarette butts or matches.
23. DO NOT pick up flammable or combustible
materials such as lighter fluid, gasoline,
kerosene or use in areas where they may be
present.
24. DO NOT pick up toxic solutions such as
chlorine bleach, ammonia or drain cleaner.
25. DO NOT use in an enclosed space where
vapors are present from paint, paint thinner,
moth-proofing substances, flammable dust or
other explosive or toxic materials.
26. DO NOT vacuum up any liquids.
27. DO NOT immerse vacuum cleaner in water or
other liquids.
28. DO NOT use outdoors or on wet surfaces; use
only on dry sur faces.
29. Use extra care when cleaning on stairs.
30. Before turning on the vacuum:
• Make sure that dust cup, and all filters are in
place after routine maintenance.
• Make sure that all components and filters are
thoroughly dr y after routine cleaning.
• Only use filters and accessories provided by
EURO-PRO Operating LLC [Failure to do so
will void the warranty]
WHEN USING YOUR SHARK® NAVIGATOR™
VACUUM, BASIC SAFETY PRECAUTIONS
SHOULD ALWAYS BE FOLLOWED,
INCLUDING THE FOLLOWING:
READ ALL INSTRUC TIONS BEFORE USING
YOUR SHARK
®
NAVIGATOR™ VACUUM.
POLARIZED PLUG:
This appliance has a polarized plug (one blade
is wider than the other). As a safety feature, this
plug will fit into a polarized outlet only one way.
Do not force into the outlet or try to
modify the plug to fit.
GENERAL ELECTRICAL SAFET Y:
1. Unplug from elec trical outlet when not in use
and before servicing.
2. DO NOT use vacuum with a damaged cord or
plug.
3. DO NOT pull or carry vacuum by the cord.
4. DO NOT unplug by pulling on cord; to unplug,
grasp the plug, not the cord.
5. DO NOT handle plug or vacuum cleaner with
wet hands.
6. DO NOT run the vacuum over the power cord.
7. DO NOT close a door on the cord.
8. DO NOT pull cord around sharp edges or
corners.
9. DO NOT leave appliance when plugged in.
10. Keep power cord away from heated surfaces.
11. Turn off all controls before plugging or
unplugging vacuum cleaner.
GENERAL USE:
12. Use only as described in this manual.
13. DO NOT put any objects into openings.
14. Keep your work area well lit.
15. Keep the vacuum moving over the carpet
surface at all times to avoid damaging the
carpet fibers.
16. DO NOT place vacuum on unstable surfaces
such as chairs or tables.
17. DO NOT allow young children to operate the
vacuum or use as a toy.
18. Close attention is necessary when used by or
near children.
19. DO NOT use vacuum cleaner if the appliance
is not working as it should, has a damaged plug
or cord, if the unit has been dropped, damaged,
left outdoors or submerged in water. Return
to EURO-PRO Operating LLC for examination,
repair or adjustment.
IMPORTANT SAFETY INSTRUCTIONS
For Household Use Only
HOSE ATTACHMENTS:
31. DO NOT put any object into openings. Do not
use with any opening blocked. Keep free of lint,
hair and anything that may reduce airflow.
32. DO NOT use if air flow is restricted; if the air
paths, the hose or the extension tube become
blocked, turn the vacuum cleaner off. Remove
all obstructions before you turn on the unit
again.
33. Keep the end of the hose, wands and other
openings away from face, body and loose
clothing.
34. Keep rotating brush and suc tion openings away
from hair, face, fingers, uncovered feet or loose
clothing.
35. Only use manufacturer’s recommended
attachments.
SAVE THESE
INSTRUCTIONS
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8 TO CARRY THE VACUUM:
With the unit in the standing
position, lift by the Dust Cup
Handle (carry handle).
CAUTION: When lifting or
carrying, DO NOT press Dust
Cup release button.
Fig. 1
FIRST THING’S FIRST, YOU
NEED TO KNOW WHAT’S IN THE
BOX YOU JUST OPENED:
a Handle
b Extension Wand
c Stretch Hose
d Dust Cup
Getting Started
YOUR SHARK® NAVIGATOR™ IS
EASY TO ASSEMBLE:
1 Place your vacuum body upright
on a level surface.
2 Insert the hose connector into
the opening on the back of the
vacuum body. (Fig. 1)
NOTE: Once the hose connector
has been inser ted, it cannot be
removed.
3 Insert the handle with the
extension wand into the top of
the vacuum until secure.
(Fig. 2)
4 Insert the stretch hose into the
hose connec tor on the back of
the unit. Make sure that it snaps
in place. (Fig. 3)
5 Store your on-board tools onto
the accessory holder located
on the back of the unit.
(Fig. 4)
NOTE: The accessory holder is
removable. In order to remove
or attach the accessory holder,
you must remove the dust cup
first. To remove the accessory
holder, just hold the tab (a),
rotate left and pull out. To
replace, align the pins into
the hinges (b) on the vacuum.
Rotate it fully to secure. (Fig. 5)
6 When storing your vacuum,
wind the power cord around
the two cord holders and secure
with cord clip. (Fig. 6)
7 There is a Quick Cord Release
on the top cord holder. Simply
turn to the lef t or right to
release the power cord. To store
the unit, the cord holder should
be in the upright position.
IMPORTANT: For suction to
reach the motorized floor brush,
the extension wand and stretch
hose must be at tached securely
on the vacuum body.
ASSEMBLY
Not all accessories are available
on all models.
Fig. 6
Fig. 2
Fig. 4
Fig. 5
f
h
a
e
c
d
b
e Hose Connector
f Vacuum Body
g Accessory Holder
h Power Nozzle
Optional tools ar e available for sale
for any NV100 model. To order
additional pa rts or accesso ries go
to www.sharkcle an.com.
g
Fig. 3
Hose Connect or
b
a
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Using the Vacuum
Your Shark® Navigator™ can be used
to clean all surface types.
1 Plug in the vacuum.
2 Push the Power button ( ).
(Fig. 7)
3 Place your foot on the power
nozzle and pull the handle back
towards you. (Fig. 8)
NOTE: This vacuum has a
separate brushroll button
( )on the top of the vacuum.
(Fig. 9)
4 CLEAN CARPETS:
Engage the brushroll by pushing
the brushroll button ( ) to
the “ON” position. The brushroll
light will turn green. (Fig. 9)
IMPORTANT: To protect your
carpets, the brushroll will only
turn on when you have pulled
the handle back towards you
and released the power nozzle.
IMPORTANT: The brushroll
indicator light on the power
nozzle will illuminate solid red if
there is a blockage.
(Fig. 10) This feature is designed
to protect your Lifetime Belt
that powers your brushroll. See
Checking for Blockages on
page 11.
5 CLEAN BARE FLOORS:
For cleaning bare floors or to
clean with the hose, push the
brushroll button (
) to the
“OFF” position for suction only.
The brushroll light will turn off.
The brushroll will not spin in this
mode.
Indicator Light
6 CLEAN ABOVE-FLOORS WITH
HOSE:
You can attach the accessories onto
the handle or onto the extension
wand for a longer reach.
a Stand the vacuum into upright
position.
b To remove the handle only, press
the handle release button.
(Fig. 11)
c To remove the handle with
the extension wand, press the
extension wand release button
on the back of the vacuum.
(Fig. 12)
d Push the selected tool into the
end of the handle or handle with
extension wand for longer reach
and begin cleaning.
To order additional parts and accessories,
go to www.sharkclean.com.
For suction to reach the power nozzle, the
extension wand and stretch hose must be
attached securely on the vacuum body.
The height of your power nozzle has been
optimized for easy pushing and superior
cleaning on all floor types. There is no need
to make any height adjustments as you
transition to different floor & carpet types.
Fig. 10
DO NOT pull vacuum cleaner around by
the hose.
DO NOT over-extend the hose. Always
hold the vacuum so that it does not tip
over.
Fig. 11
Emptying the Dust Cup Assembly
For best results empty the Dust Cup Assembly after
each use; or as needed during prolonged usage. or
when it reaches the MAX fill line.
DO NOT OVERFILL.
Turn vacuum off before emptying.
TO EMPTY THE DUST CUP
ASSEMBLY:
1 Press the Dust Cup release
button and remove the dust cup
from the vacuum. (Fig. 13)
2 Grip carry handle and press the
bottom Dust Cup Door release
button. (Fig. 14)
3 Option A: for Quick Empty:
Insert Dust Cup Assembly deep
inside trash receptacle to contain
dust and debris. (Fig. 15)
Press the bottom Dust Cup Door
release button; tap container
gently to dislodge and release
dust and debris.
Close the bottom door until it
snaps in place.
Important: If the Dust Cup
Door does not swing open freely
after pressing the release button,
push the door open using the
bottom door tabs.
4 Option B: For Allergy Sufferers:
Wrap a trash bag around the
Dust Cup Assembly leaving
space at the bottom for the door
to swing open. (Fig. 16)
Locate the Dust Cup Door
release button within the trash
bag and press to release as you
shake the dust cup to empty
dust and debris.
Close the bottom door until it
snaps in place.
Note: Option B can also be
performed outside of the home
to further minimize releasing
dust back into the air. Carry just
the Dust Cup Assembly and trash
bag outside.
Note: It may become necessary
to occasionally clean the metal
screen inside the dust cup. To
clean, press the top dust cup
release button (Fig. 17), pull out
the metal screen and remove
any excess dirt. Then replace the
metal screeen inside the dust
cup and close the top lid.
(Fig. 18)
Fig. 18
Fig. 14
Fig. 15
Fig. 16
Fig. 17
Fig. 12
Fig. 8
Fig. 7
Fig. 9
Fig. 13
Dust cup
Release
Button
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CAUTION:
Unplug
the vacuum while
cleaning filters; failure
to do so might result
in electric shock.
Proper Care of Your Shark® Upright Vacuum
COMPONENT
MAINTENANCE SCHEDULE
Rinse and air dry every 3 months under normal use.
Empty each time you vacuum.
Pre-Motor Foam Filter
Dust Cup
Rinse and air dry every 3 months under normal use.
Pre-Motor Felt Filter
Clean once every 12 months under normal use.
Post-Motor Filter
1
2
3
4
CLEANING THE PRE-MOTOR
FILTERS
1 Remove the dust cup.
2 Pull the 2 filters out from the
top of the motor base.
(Fig. 18)
3 Rinse the filters thoroughly in
lukewarm water until the water
runs clear.
4 Squeeze out excess water and
let air-dry for at least 24 hours
before replacing. Do not use
a hair dryer or other heating
methods to dr y.
5 Place the felt filter in first, then
the foam filter.
6 Replace the dust cup.
Post-Motor
Filter
Fig. 19
CLEANING THE POST-MOTOR
FILTER
1 Remove the filter cover from
the front of the vacuum by
pulling up on the tab and
pulling the cover away from the
vacuum. (Fig. 19)
2 Remove the filter from the
frame and wash the filter under
the tap using lukewarm water.
4 Allow the filter to air dry for 24
hours. Do not use a hair dryer
or other heating methods to
dry.
5 Once the filter is dry, replace it
back into the vacuum.
6 Replace the cover by inserting
the two tabs into the holes at
the top and and then swinging
the cover down until it clicks
into place.
NOTE: Filters may appear dirty
but frequent cleaning of these is
not necessary. See maintenance
schedule above.
DO NOT put the filters in the washing machine or dishwasher.
N OTE: The material in the filter will discolor over time. This is
NORMAL and will not affec t the performance of the filter.
Pre-Motor
Foam Filter
Felt Filter
Fig. 18
Troubleshooting
WARNING:
To reduce the risk of electric shock, the power cord must be disconnected before
performing maintenance/troubleshooting checks.
To purchase replacement parts, please visit our website: www.sharkclean.com .
PROBLEM POSSIBLE REASONS & SOLUTIONS
Vacuum will not run.
Check to see if the vacuum is plugged in properly.
Check the circuit breaker/fuse.
Check the On/Off button.
Vacuum is not
picking up dirt.
Check filters to see if they need cleaning. Follow instructions for rinsing
and drying the filters before re-inserting back into the vacuum. (See
“Maintenance” sections for instructions.)
Dust cup may be full; empty dust cup.
Check hose and hose connections for blockages; clear blockages if required.
If dust cup is empty, and attachment inlets are clear, check for other
blockages. (See “Checking for Blockages” for instructions.)
Airflow is restricted. No
suction or light suction.
Check filters to see if they need cleaning. Follow instructions for rinsing
and drying the filters before re-inserting back into the vacuum. (See
“Maintenance” sections for instructions.)
Dust cup may be full; empty dust cup.
Check hose, hose connections, nozzles and accessories for blockages; clear
blockages if required.
If dust cup is empty, and attachment inlets are clear, check for other
blockages. (See “Checking for Blockages” for instructions.)
Bush roll does not turn
on.
Press the brushroll button ( ) to the “ON” position. The brushroll light
near this button will illuminate green when “ON”.
Place your foot on the floor brush and pull the handle back to engage the
brushroll.
If the red light on the power nozzle is illuminated, see the section on
Checking for Blockages.
Vacuum turns off on its
own.
This vacuum cleaner is equipped with a motor protective thermostat. If for
some reason your vacuum overheats, the thermostat will automatically turn
the unit off. Should this occur, perform the following steps to restart the
motor thermostat:
1. Press the power button (
) to the (Off) position.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters. (See “Maintenance” sections for
instructions.)
4. Check for blockages in hose, accessories and inlet openings.
(See “Checking for Blockages” for instructions.)
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Press the power button (
) to the (On) position to restart the vacuum.
Note: If vacuum still does not start, contact Customer Service at:
1-800-798-7398.
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Checking for Blockages
Blockages may cause your vacuum
to overheat and shut down. If
this occurs, clear the blockages,
then follow the instructions for
Resetting the Motor Thermostat
on page 11.
IMPORTANT: Never insert sharp
objects into any opening to clear
an obstruction. Damages caused
while clearing or attempting to
clear blockages are not covered
under your product’s limited
warranty.
Unplug the vacuum
before checking for
blockages.
Reassemble all parts
securely before
operating vacuum.
1
2
3
1 DUST CUP AIR DUCT:
Stand vacuum upright.
Remove Dust Cup Assembly and
empty Dust Cup if necessary.
Check Air Duct behind Dust Cup
for clogs; clear before replacing
Dust Cup Assembly. (Fig. 20)
2 HOSE INTAKE OPENING:
Hold the top of the hose access
door and pull firmly to remove.
Slide the knob to the center and
pull out the hose. (Fig. 21)
Remove any obstructions and
push the hose back in.
Slide the knob to the left and
snap the hose access door shut.
3 HOSE:
Disconnect the Stretch Hose by
gently pressing the tabs together
and pulling away from the hose
connector.
Remove hose from both the unit
and handle ends. (Fig. 22)
Inspect the length of the hose
and remove any obstuctions.
Fig. 20
Fig. 21
Maintenance
Resetting the Motor Thermostat
Your Shark® Navigator™ is equipped
with a protective Motor Thermostat.
If the motor should overheat, the
thermostat shuts off the power.
TO RESET THE MOTOR
THERMOSTAT:
Press the Power Button (
)to turn
the unit “Off”.
Unplug the vacuum.
Check for clogged hose or filter;
unclog hose and replace filter.
Refer to Checking for Blockages
on page 11.
Wait 45 minutes for vacuum to cool;
then plug in the vacuum.
Press the Power Switch ( ) to start
the vacuum.
NOTE: If vacuum still does not start,
contact Customer Service at:
1-800-798-7398.
To order Additional Parts &
Accessories go to
www.sharkclean.com.
PART PART NO.
Stretch Hose 126FFJ
Multi-Tool 127FFJ
Foam & Felt Filter XFL100
Extension Wand 1116-FC
24” Crevice Tool 122FFJ
11” Crevice Tool 129FFJ
Pet/Upholstery Tool 128FFJ
Get even more cleaning from your Shark®
Navigator™ by checking out our cleaning
accessories assortment at
www.sharkclean.com.
Bookmark the page and check back often
to take advantage of the latest products,
promotions and prices!
ADDITIONAL ACCESSORIES:
CREVICE TOOL
Reach deep into narrow spaces and clean between cushions,
under radiators and baseboards and in hard to reach crevices and
corners.
MULTI-TOOL
This unique tool combines a dusting brush and a crevice tool into
one.
PET/UPHOLSTERY TOO L
This tool will remove hair from upholstery and stairs.
NOTE: Some accessories may be included with your
purchase.
Fig. 22
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Euro-Pro Three-Year (3) Limited Warranty
EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period
of three (3) years from the date of the original purchase, when utilized for normal household use, subject to the
following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period,
return the complete appliance and accessories, freight prepaid to:
• U.S.: EURO-PRO Operating LLC
For customer service support call 1-800-798-7398
or visit www.sharkclean.com
• Canada: EURO-PRO Operating LLC
4400 Bois Franc, St. Laurent, Québec H4S 1A7
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or
replace it free of charge. Proof of purchase date and $16.99 to cover the cost of return shipping and handling must
be included.*
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require
replacement are specifically excluded from warranty.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit
at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been
tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse,
abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover
damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product
or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional
warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly
assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental
or consequential damages of any nature whatsoever. Some states do not permit the exclusion or limitation of
incidental or consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase
date and to attach tag to item before packing with your name, complete address and phone number
with a note giving purchase information, model number and what you believe is the problem
with item. We recommend you insure the package (as damage in shipping is not covered by your
warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly
striving to improve our products, therefore the specifications contained herein are subject to change
without notice.
Product Registration
Please visit www.sharkclean.com or call 1-800-798-7398 to register your new Shark® product within ten (10)
days of purchase. You will be asked to provide the store name, date of purchase and model number along with your
name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering
you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying
instructions.
Notes
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Euro-Pro Op erating L LC
Newton, MA 02459
Eng lish: 1-80 0-798-739 8
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Cop yright © Euro-Pro Operatin g LLC 2011
Printed in Ch ina
Illustratio ns may dif fer from actua l prod uct.
NV100.26.E.110317.2.
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