Shark KD45ONZ Owner's Manual

SONIC DUO
Carpet, Wood & Hard Floor Cleaner

™

KD450NZ

OWNER’S GUIDE

IMPORTANT SAFETY INSTRUCTIONS

For Household Use Only

WHEN USING YOUR SHARK® SONIC DUO™,
BASIC SAFETY PRECAUTIONS SHOULD
ALWAYS BE FOLLOWED, INCLUDING THE
FOLLOWING:

READ ALL INSTRUCTIONS BEFORE USING
YOUR SHARK® SONIC DUO™ CARPET,
WOOD & HARD FLOOR CLEANER.

CAUTION:

Keep all Shark® branded cleaners and
polishes out of the reach of children.
Eye irritant. Should some of the Shark®
branded cleaners and polishes be
rubbed or splashed into the eyes, wash
out thoroughly with water. If irritation
continues, contact a physician. In case of
ingestion, drink 500ml of water.

IMPORTANT:

This appliance is not intended for use
by persons with reduced physical,
sensory or mental capabilities, or lack
of experience and knowledge, unless
they have been given supervision
or instruction concerning use of the
appliance by a person responsible for
their safety.

Children shall not use or play with this
appliance. Close supervision is necessary
to keep appliance out of reach of children
during use.

WARNING:

TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:

1. Use the system only for its intended use.

2. DO NOT use outdoors.

3. DO NOT leave the appliance unattended when

plugged in. Always turn the appliance off (O) and
unplug the power cord from the electrical outlet
when not in use and before servicing.

4. Turn off all controls before unplugging.

5. DO NOT allow to be used as a toy. Close attention is

necessary when used near children, pets or plants.

6. Use only as described in this manual.

7. Use only manufacturer’s recommended accessories.

8. DO NOT use with damaged cord or plug.

9. DO NOT USE if the appliance is not working, has been

dropped, dropped into water, damaged or left outdoors.

10. NO SERVICEABLE PARTS. Incorrect

re-assembly or repair can cause a risk of electrical
shock or injury to persons when the appliance is
used. Contact Customer Service.

To protect against a risk of electric shock, DO NOT

11.
immerse the appliance into water or any other liquids.

12. DO NOT handle the plug or the appliance with wet
hands or operate the appliance without shoes.

13. DO NOT pull or carry by cord, use the power cord
as a handle, close a door on the cord, or pull the
cord around sharp edges or corners. Do not run the
appliance over the power cord. Keep the power cord
away from heated surfaces.

14. DO NOT unplug by pulling on the power cord. To
unplug, grasp the plug not the power cord. Do not
use extension cords or outlets with inadequate
current carrying capacity.

15. DO NOT use for space heating purposes.

16. DO NOT put any objects into openings. Do not use

with any opening that is blocked.

™

17. DO NOT put hands or feet under the Sonic Duo

18. Keep hair, loose clothing, fingers, and all parts of the
body away from openings and moving parts.

19. Use ONLY on flat, horizontal surfaces. Do not use on
walls, counters or windows.

20. To reduce the risk of fire and electric shock - use
ONLY Shark
solutions intended for use with this appliance.

DO NOT add any cleaning solutions in the Shark®

21.
Sonic Duo™ other than Shark®’s Low Moisture - No
Rinse - Carpet Cleaner and Wood & Hard Floor
Cleaner. The Wood & Hard Floor Polish should never
be run through the Sonic Duo™. It will cause clogging.
Use of other scented perfumes, oils or any other
chemicals added to the solution or to the Reusable
Bottle used in this appliance may damage or clog the
unit and void the warranty. If you live in a hard water
area, we recommend using distilled water to dilute the
Low Moisture - No Rinse - Carpet Cleaner and Wood
& Hard Floor Cleaner for better performance.

22. DO NOT mix other cleaners with Shark®’s Low
Moisture - No Rinse - Carpet Cleaner and Wood
& Hard Floor Cleaner as this could affect the
effectiveness of the appliance.

23. DO NOT use the Sonic Duo
flammable or combustible materials.

24. NEVER LEAVE THE SONIC DUO

ON ANY SURFACE FOR ANY PERIOD OF TIME
WHEN THE CLEANING OR POLISHING PAD IS
ATTACHED OR WITH THE APPLIANCE TURNED
ON AS THIS WILL DAMAGE YOUR FLOORS.

25. When cleaning the Sonic Duo
cord from the electrical outlet, and clean with a dry
or damp cloth. Do not pour water or use alcohol,
benzene or paint thinner on the unit.

26. Unplug the appliance before attaching or removing
the pads.

®

cleaning, polishing and carpet cleaning

™

to clean up or absorb

™

IN ONE SPOT

™

, unplug the power

.

27. Extreme caution should be exercised when using this
appliance to clean stairs.

™

28. Never use the Sonic Duo
cleaning pad or polishing pad attached.

29. Keep your work area well lit.

30. Store the Sonic Duo

31. To avoid circuit overload, do not operate another
appliance on the same socket (circuit) as the Sonic Duo™.

32. If an extension cord is absolutely necessary, an
extension cord rated a minimum of 10 ampere,

1.0 mm2 cord should be used. Cords rated for less
amperage may overheat. Care should be taken to
arrange cord so that it cannot be pulled or tripped over.

33. This appliance is provided with double insulation. Use
only identical replacement parts. See instructions for
servicing of double-insulated appliances.

WARNING:

is designed to clean hard floor and carpet
surfaces. Do not use on wood or tile floors that
are highly worn, unfinished or have a wax or
oil finish. Surfaces that have been treated with
wax or some no wax floors may be damaged by
the cleaning and polishing solutions therefore it
is always recommended to test an isolated area
of the surface to be cleaned before proceeding.
You should always check the use and care
instructions from the floor manufacturer.
Always check with the carpet manufacturer or
distributor before using the Shark® Activating
Pretreater Carpet Stain & Odour Remover or
the Low Moisture -No Rinse - Carpet Cleaner.
To determine the colourfastness of any carpet

-especially with reds or blues - take a clean,
moist towel and gently rub a small area in
an inconspicuous area. If colour comes off
the towel, you may need to have the carpets
cleaned professionally.

without the carpet pad,

™

indoors in a cool, dry place.

Your Sonic Duo™

1 2AUST: 1800 8 90 84 0

SAVE THESE INSTRUCTIONS

NZ: 08 00 002 9 99

Servicing of double-insulated appliances:

A double-insulated appliance is marked with one or more of the following: The words “double-insulation” or “double­insulated” or the double insulation symbol (square within a square).

Contents

In a double-insulated appliance, two systems of insulation are provided instead of grounding. No grounding means is
provided on a double-insulated appliance, nor should a means for grounding be added to the appliance. Servicing a
double-insulated appliance requires extreme care and knowledge of the system, and should be done only by qualified
service personnel. Replacement parts for a double-insulated appliance must be identical to the parts they replace.

Thank you for
purchasing the

®

Shark
Duo

Sonic

™

Carpet,
Wood & Hard
Floor Cleaner.

Getting Started ........................................................................................................5

Using Your Sonic Duo™ Carpet, Wood & Hard Floor Cleaner ........................................ 7

Cleaning Your Carpets ..............................................................................................7

Regular Cleaning .................................................................................................7

High Traffic Area Cleaning ...............................................................................8

Spot & Stain Cleaning ................................................................................... 10

Cleaning Your Hard Floors .................................................................................. 11

Polishing Your Hard Floors.................................................................................. 13

Care and Maintenance ........................................................................................... 16

Ordering Replacement Parts ................................................................................... 17

Troubleshooting Guide ............................................................................................18

Warranty ...............................................................................................................22

THIS MANUAL COVERS MODEL NUMBERS

KD450NZ 26

TECHNICAL SPECIFICATIONS

Voltage: 220-240V~, 50/60Hz.
Power: 96 Watts
Reusable Bottle Capacity: 950ml.

Euro-Pro and Shark are registered trademarks of Euro-Pro
Operating LLC. Sonic Duo, Scrub’n Stain and Rotator are
trademarks of Euro-Pro Operating LLC. All other brand names
may be trademarks of their respective owners.

3 4AUST: 1800 8 90 84 0

IPX4

GMA-102233-EA-002

NZ: 08 00 002 9 99

Getting Started

When assembling your Sonic Duo™ there may be a little water in the Reusable Bottle. This is because we test all of our
products 100% before you buy them, so you get a quality Shark® Sonic Duo™ Carpet, Wood & Hard Floor Cleaner.

b
c

d
e

f

g

a Handle

b Spray Button

c On/Off/Hi/Low Button

d Sonic Duo™ Scrub Head

e Headlights

f Spray Nozzle

g Storage Tray (P_KD450_G)

a

fig. 2

Hard Floor Cleaning

Pad

fig. 3

h

i

j

Hard Floor Polishing

k

l

m

h Reusable Bottle for Carpet Cleaning Solution with Purple Cap

i Carpet / Rug Cleaning Pad (P_KD450_I)

j Carpet Scrub ‘n Stain Pad (P_KD450_J)

k Reusable Bottle for Hard Floor Cleaning Solution with Green Cap

l Hard Floor Cleaning Pad (P_KD450_L) (x3)

m Hard Floor Polishing Pad (P_KD450_M)

fig. 1

WARNING: The Wood & Hard Floor Polish

should never be put through the Sonic Duo™. It
will cause clogging in the system.

IM PO RTANT: Always make sure that the Sonic Duo™

is UNPLUGGED from the wall when not in use. Never
fill the Reusable Bottle, change or remove the Sonic
Duo™ pad when the appliance is plugged into the
wall. Use ONLY diluted Shark®’s Low Moisture - No
Rinse - Carpet Shampoo or Wood & Hard Floor
Cleaner in the Sonic Duo™ Reusable Bottle. The
addition of other chemicals or cleaning solutions may
damage the appliance, void the warranty and could
be unsafe for you and your family. For best results,
dilute the Wood & Hard Floor Cleaner with distilled
water to reduce streaking and minimise residue.

fig. 4

Carpet/Rug

Cleaning Pad

or Carpet

™

Scrub‘n Stain

Pad

ASSEMBLY

1 Insert the handle into the neck of the main body of

the Sonic Duo™. Push the mop handle and main
body of the appliance together until you hear it
“click” into place. ( Fig. 1)

2 Hold the power cord and wrap it around the cord

holders. (Fig. 2)

3 Place the Hard Floor Cleaning Pad, the Hard Floor

Polishing Pad, the Carpet/Rug Cleaning Pad or the
Carpet Scrub‘n Stain
the velcro side is facing up. (Fig. 3, Fig. 4, Fig. 5)

4 Place the Sonic Duo™ unit on top of the Hard Floor

Cleaning Pad, the Hard Floor Polishing Pad, the
Carpet /Rug Cleaning Pad or the Carpet Scrub‘n

™

Pad on the floor ensuring that

Pad

fig. 5

Stain™ Pad. (Fig. 3, Fig. 4, Fig. 5)

5 6AUST: 1800 8 90 84 0

NZ: 08 00 002 9 99

Using Your Sonic Duo™ Carpet, Wood & Hard Floor Cleaner

IM PO RTANT: Always check with the carpet
manufacturer or distributor before using the Shark®
Activating Pretreater Stain & Odour Remover or the Low
Moisture -No Rinse - Carpet Shampoo. To determine
the colourfastness of any carpet -especially with reds or
blues - take a clean, moist towel and gently rub a small
area in an inconspicuous area. If colour comes off on the
towel, you should discontinue use.

fig. 6

fig. 7

fig. 12

fig . 14

fig. 15

fig. 13

fig. 16

Cleaning Your Carpets

The Sonic Duo™comes with a Reusable Bottle with a
“Purple” cap and label. This bottle is to be used with
the Low Moisture –No Rinse- Carpet Cleaner. The Sonic
Duo™ also has a second Carpet Mode (II) that should
be used when cleaning carpets. Please note that not
all carpets react to the Sonic Duo the same way. Some
carpets will require more time and cleaning solution than
others.

REGULAR CLEANING

St ep 1:

1 Vacuum your carpets and/or area rugs to remove

any loose dirt, dust, or debris that may have
accumulated in the carpet.

Step 2:

2 Attach the Carpet/Rug Cleaning Pad to the bottom

of the Sonic Duo™. This pad has a “Purple” trim
and tag that says Carpet/Rug Cleaning Pad. Attach
the pad as shown in (Fig. 6) – the tag should be
positioned toward the back of the Sonic Duo™.

3 Remove the Reusable Bottle by holding it and

pulling up (Fig. 7). Remove the cap by turning it
counterclockwise.

fig. 8

fig. 10

fig. 9

fig. 11

4 Fill the Reusable Bottle with the “Purple” trim and

label with water until the “1:7 Water” fill line and
then with the Low Moisture – No Rinse- Carpet
Cleaner until the “Solution” fill line. (Fig. 8)

Always fill with water first and then add the
cleaning solution so avoid foaming and ensure
accuracy when measuring.

5 Screw the bottle cap on tightly and insert the

Reusable Bottle into the unit. Push it down to
make sure that it is well inserted. You will hear an
audible “Click” when the Reusable Bottle is inserted
properly. (Fig. 9)

6 Twist the quick cord release holder to unwrap

the power cord completely. (Fig 10) Plug into an
electrical outlet and slide the “ON/OFF” button to
turn the Sonic Duo

™

on. Select the faster Carpet

Mode (II). (Fig 11)

7 Lightly step on the back of the scrubbing head to

release the handle.

WARNING: Never stand on the Sonic Duo™.

8

Begin cleaning by pressing the Spray Button to

apply the cleaning solution to the carpet that is to be
cleaned.

(Fig. 12)

Spray the solution continuously
while pushing the unit forward and then pulling it
backward until the area to be cleaned is damp.

NOTE:

The first time that you use the

Sonic Duo™
there may be air in the system causing a delay for
the solution to come out of the spray nozzle. Hold the
spray button down for 5 to 10 seconds until you see
the solution spray out.

9

Using the same back and forth motion, continue

go over the area a few times without spray. Work
your way through the room or area being cleaned
methodically. Repeat as necessary until the entire
carpeted area has been cleaned. No rinsing is
required.

10

If the Reusable Bottle is empty, you can refill it at any

time as long as the

Sonic Duo™ is unplugged from

the outlet.

11

Once finished, step on the tag of the Carpet/Rug

Cleaning Pad and lift the unit to remove the Carpet /
Rug Cleaning Pad from the

Sonic Duo™

(Fig. 13)

Let the carpet dry thoroughly and then vacuum.

HIGH TRAFFIC AREA CLEANING

St ep 1:

1 Vacuum your carpets and/or area rugs to remove

any loose dirt, dust, or debris that may have
accumulated in your carpet.

2 Spray the Activating Pretreater Carpet Stain & Odour

Remover to pretreat the area. Spray the area until
saturated and let sit for 5-10 minutes.

Step 2:

3 Attach the Carpet Scrub‘n Stain™ Pad to the bottom

of the Sonic Duo™. This pad has a “Purple” Trim and
tag that says Carpet Scrub ‘n Stain™ Pad . Attach
the pad as shown in (Fig. 14) – the tag should be
positioned toward the back of the Sonic Duo™.

4 Remove the Reusable Bottle by holding it and

pulling up. (F ig. 15) Remove the cap by turning it
counterclockwise.

5 Fill the Reusable Bottle with the “Purple” Trim and

label with water until the “1:3 Water” fill line and
then with the Low Moisture – No Rinse- Carpet
Cleaner until the “Solution” fill line. (Fig. 16)

Always fill with water first and then add the

.

cleaning solution so avoid foaming and ensure
accuracy when measuring.

7 8AUST: 1800 8 90 84 0

NZ: 08 00 002 9 99

Using Your Sonic Duo™ Carpet, Wood & Hard Floor Cleaner - cont.

fig. 17

fig. 19

fig. 18

fig. 20

6 Screw the bottle cap on tightly and insert the

Reusable Bottle into the unit. Push it down to
make sure that it is well inserted. You will hear an
audible “Click” when the Reusable Bottle is inserted
properly. (Fi g. 17)

7 Twist the quick cord release holder to unwrap

the power cord completely. (F ig 18) Plug into an
electrical outlet and slide the “ON/OFF” button to
turn the Sonic Duo

™

on. Select the faster Carpet

Mode (II). (Fig 19)

8 Lightly step on the back of the scrubbing head to

release the handle.

WARNING: Never stand on the Sonic Duo™.

9

Begin cleaning by pressing the Spray Button to

apply the cleaning solution to the carpet that is to be
cleaned. (

Fig. 20

) Spray the solution continuously

while pushing the unit forward and then pulling it
backward several times until the area to be cleaned
is damp.

NOTE: The first time that you use the

Sonic Duo™
there may be air in the system causing a delay for
the solution to come out of the spray nozzle. Hold the
spray button down for 5 to 10 seconds until you see
the solution spray out.

fig. 21

10

Using the same back and forth motion, continue to
go over the same area without spray. For heavily
soilied high traf fic areas or dingier carpets you
may need to go over the area for several minutes,
spraying periodically. Spray more solution as needed
while cleaning. Repeat as necessary until the entire
carpeted area has been cleaned. No rinsing is
required.

11

If the Reusable Bottle is empty, you can refill it at any

time as long as the

Sonic Duo™ is unplugged from

the outlet.

12 Once finished, step on the tag of the

Stain™ Padand lift the unit to remove the
Scrub‘n Stain™ Pad from the

Carpet Scrub‘n

Carpet

Sonic Duo™ (Fig. 21).

Let the carpet dry thoroughly and then vacuum.

SPOT & STAIN CLEANING

Please note that not all carpets react to the Sonic Duo™
the same way. Some carpets will require more time and
cleaning solution than others.

St ep 1:

1

Vacuum the stained or discoloured area to remove

any loose dirt, dust, or debris that may have
accumulated in your carpet.

Step 2:

2

Begin by pretreating the stain with the Activating

Pretreater Carpet Stain & Odour Remover until the
stain or discolouration is fully saturated.

3

Let sit for 5-10 minutes.

4

Use a white cloth with a blunt object to blot up the
stain.

5

You will see the stain begin to transfer from the

carpet onto the white cloth.

6

Continue to use fresh areas of the white cloth as you

blot up more and more of the stain.

7

Never rub.

8

Repeat as necessary.

Frequently Asked Questions

Q. I noticed a rippling effect on the edges of my area rugs

– should I be concerned?

A. Wool are rugs sometimes have a rippling effect on

the edges after cleaning. This rippling will relax
our after a few days of regular wear and usage.

Q. After using the Low Moisture –No Rinse- Carpet

Cleaner, my carpet feels dry and crunchy – what can
I do?

A. If your carpets feel crunchy, you likely used too

much of the Low Moisture – No Rinse- Carpet
Cleaner. The dry crunchy feeling will go away after
a few days of normal wear and usage. Another pass
vacuuming should also help break up the crunchy
texture more quickly. To avoid this from happening
again, we recommend using less solution on one
specific area or a less concentrated dilution.

Q. How can I remove tough stains?

A. Begin by treating the stain with the Activating

Pretreater until fully saturated. Let sit for 5-10
minutes. Next, use a white cloth with a blunt object
to blot up the stain. You will see the stain transfer
from the carpet onto the white cloth. Continue
to use fresh areas of the cloth as you blot up
more and more of the stain. Never rub. Repeat as
necessary.

9 10AUST: 1800 8 90 84 0

NZ: 08 00 002 9 99

Using Your Sonic Duo™ Carpet, Wood & Hard Floor Cleaner - cont.

IM PO RTANT: When cleaning, do not use the Sonic Duo™
without attaching a Hard Floor Cleaning Pad and adding
the diluted cleaning solution to the Reusable Bot tle first.
When polishing, do not use the Sonic Duo
attaching a Hard Floor Polishing Pad.

fig. 22 fig. 23

Cleaning Your Hard Floors:

1 To remove the Reusable Bottle, hold it and pull it up

to remove from the unit. (Fig. 22)

2 Remove the “Green” bottle cap. Add 1 part of the

Sonic Activated Wood & Hard Floor Cleaner solution
to 7 parts water into the Reusable Bottle. Use the
measuring marks on the Reusable Bottle for easy
measuring and filling. (Fig. 23) Always fill with cold
water first up to the “Water Fill Line” and then the
add the cleaning solution up to the “Solution Fill
Line” to avoid foaming and to ensure accuracy.

3 Screw the bottle cap on tightly and insert the

Reusable Bottle into the unit upside down. Push it
down to make sure that it is well inserted. You will
hear an audible “Click” when the Reusable Bottle is
inserted properly. (Fig. 24)

IMPORTANT: Do not use on unsealed wood or

unglazed ceramic floors. Do not use on wood or
tile floors that are highly worn, unfinished or have
a wax or oil finish. Surfaces that have been treated
with wax or some no wax floors may be damaged by
the cleaning and polishing solutions therefore it is
always recommended to test an isolated area of the
surface to be cleaned before proceeding. You should
always check the use and care instructions from the
floor manufacturer.

™

without

fig. 24

fig. 25

fig. 26

fig. 27

IMPO RTAN T: Make sure the floors are swept or

vacuumed before using the Sonic Duo™.

4 Twist the quick release cord holder to unwrap the

power cord completely. (Fig. 25)

Plug into an electrical outlet and slide the “On/Off”

button down to turn the Sonic Duo

™

on. Use “I Low”

setting for hard floor cleaning. (Fig. 26)

5 Make sure that the Hard Floor Cleaning Pad is

attached to the Sonic Duo

™

. This pad has a “Green”
trim and the tag says “Hard Floor Cleaning Pad”.
Attach the side of the Cleaning Pad with the tag to
the back of the Sonic Duo™. (Fig. 27)

fig. 28

fig. 29

NOTE: The first time that you use the Sonic Duo™

there may be air in the system causing a delay for
the solution to come out of the spray nozzle. Hold
the spray button down for 5 to 10 seconds until you
see the solution come out.

6 Lightly step on the back of the scrubbing head to

release the handle and move the agitating Sonic
Duo™ back and forth over the area to clean tough,
dried on stains faster and easier. Repeat until the
entire floor surface has been cleaned. No rinsing is
required.

WARNING: Never stand on the Sonic Duo™.

7 Press the Spray Button to apply solution onto the

floor that is to be cleaned. (Fig. 28)

8 If the Reusable Bottle is empty, you can refill it at

any time as long as the Sonic Duo™ is unplugged
from the outlet.

IM PO RTANT: Never leave the Sonic Duo™ with a

damp/wet cleaning pad on any floor surface for any
amount of time as this may damage the floor.

9 Once finished, step on the tag of the Hard Floor

Cleaning Pad and lift the unit to remove the pad from
the Sonic Duo™. (Fig. 29)

Frequently Asked Questions

Q. My Sonic Duo™ leaves a foam on hard floors.

A. The Sonic Duo™ Hard Floor Cleaning Pad is likely

too saturated. Replace it with a clean, dry pad.

Q. My floors appear cloudy after cleaning.

A. The Sonic Duo™ Hard Floor Cleaning Pad may be

dirty. Change the pad.

OR

A. The Sonic Duo™ Hard Floor Cleaning Pad was

washed with a powder detergent and may be
damaged and require replacement. Never use
powder detergents. Only use liquid detergent to
launder the cleaning pads.

OR

A. The Sonic Duo™ may have been left in the same spot

for too long with a wet cleaning pad. Never leave the
unit with a wet pad in one spot for too long.

OR

A. This may be leftover from past cleaners that were

used on the floor surface. Use the Sonic Duo™ a
few more times and see if the leftover cloudiness
is removed. If this does not work, we suggest
rinsing the floor with water and letting it dry. One
or more rinses generally removes the residue. A
more stubborn case may require you to rinse the
floor with a mix of one part vinegar to 2 parts water.
Then use the Sonic Duo™ again with a clean pad.

11 12AUST: 1800 8 90 84 0

NZ: 08 00 002 9 99

Using Your Sonic Duo™ Carpet, Wood & Hard Floor Cleaner - cont.

IMPORTANT: NEVER add the Sonic Activated Wood & Hard Floor Polish
to the Reusable Bottle or run it through the Sonic Duo

fig. 30

fig. 31

™

unit.

Polishing Your Hard Floors:

1 Vacuum the floor to remove all loose dirt, dust

and grit from the floor surface. For best results,
we recommend that you clean the floor using the
Shark® Wood & Hard Floor Cleaner first and allow
time to dry before polishing.

2 Attach the Hard Floor Polishing Pad to the bottom of

the Sonic Duo

™

. This pad has a “Orange” trim and

the “Orange” tag says “Hard Floor Polishing Pad”.

(Fig. 30)

3 Lightly step on the back of the scrubbing head to

release the handle.

WARNING: Never stand on the Sonic Duo™.

4 Carefully, squirt a liberal amount of the Floor Polish

onto an area of the floor to be polished and place the
polishing pad over it before you star t the unit. Make
sure that the polishing pad is saturated and then
squirt the polish in 12x12cm sections. (Fig. 31)

5 Turn the On/Off button to “On (I Low)” setting.

Always squirt the floor polish from a height of 15cm
above the floor to avoid splashing the polish over the
floor. One bottle is enough to cover 40m

NOTE: The 500ml polish bottle is enough to cover

2

24m

.

2

. (Fig. 32)

6 Use the Sonic Duo

over the floor. Do not go over an applied area too
frequently. Always leave an area looking wet. If a
section begins to look dry while polishing, add more
Wood & Hard Floor Polish to the area. Repeat until
the whole area has been polished.

7 When going from section to section, do not lift the

Sonic Duo
section. No rinsing is required.

8 Allow the Wood & Hard Floor Polish to dry for at

least 1 hour in light traffic areas and a complete 24
hours for the polish to cure before returning to heavy
traffic areas.

9 When finished, turn the unit off and slide and lift the

Sonic Duo
polished. Lay the Sonic Duo™ on its side and remove
the Hard Floor Polishing Pad by hand. (Fig. 33)

NOTE: Depending on the amount of traffic your

floors sustain, Shark
2 months. Touch up high traffic areas as needed
in-between full floor polishes.

fig. 32

fig. 33

™

to spread the polish evenly

™

to move it, always slide it to the next

™

to remove it from the area that was just

®

recommends polishing every

IM PO RTANT: Do not use on unsealed wood or unglazed
ceramic floors. Do not use on wood or tile floors that
are highly worn, unfinished or have a wax or oil finish.
Surfaces that have been treated with wax or some
no wax floors may be damaged by the cleaning and
polishing solutions therefore it is always recommended
to test an isolated area of the surface to be cleaned or
polished before proceeding. You should check the use
and care instructions from the floor manufacturer before
cleaning or polishing.

IM PO RTANT: Do not use more than one brand of floor
polish to polish one room. Use only Shark

®

Wood & Hard

Floor Polish.

fig. 34

Frequently Asked Questions

Q. Polishing has left my floors streaky or spotty.

A. You should go over the streaky or spotty area with

more polish. Always leave the area looking very
wet, never dry.

Q. There is a footprint, smudge or uneven spot after or

during polishing.

A. You should add more polish to any problem areas

during polishing. Always leave the area looking
very wet, never dry.

Q. I accidentally ran the Shark® Wood & Hard Floor Polish

through the Sonic Duo™ and now it is not working
properly.

A. Shark® Wood & Hard Floor Polish should always

be squirted directly onto the floor . If it was
run through the unit, you need to flush it out
immediately. Fill the Reusable Bottle with warm
water and spray it through the system to flush
it. Then turn and remove the tip of the nozzle to
clean it. (Fig. 34)

13 14AUST: 1800 8 90 84 0

NZ: 08 00 002 9 99

Using Your Sonic Duo™ Carpet, Wood & Hard Floor Cleaner - cont.

Pad Consumption

Hard Floor Cleaning Pad Replace after 20 washes

Hard Floor Polishing Pad Replace after 20 washes

Carpet/Rug Cleaning Pad Replace after 20 washes

Carpet Scrub ‘n Stain Removal Pad Replace after 20 washes

Cleaner Consumption / Usage

Wood & Hard Floor Cleaner Use

Wood & Hard Floor Polish Use

1.0

L diluted solution per

0.8

L solution per

40 m2

Activating Pretreater Carpet Stain & Odour Remover Fully saturate a spot or stain before blotting

1.0 L

Low Moisture - No Rinse - Carpet Shampoo Use

diluted solution per 25 m

General Tips:

• Change the Wood & Hard Floor Cleaning Pad frequently for best results.

• Always vacuum floors and carpets before cleaning or polishing.

• If you notice any uneven areas or streaking, DO NOT go over the same area with more polish if the floor has

begun to dry. Wait until the floor polish has totally dried for approximately a day before going over it again with
more polish.

• Never lift the Sonic Duo

™

up at the end of a section of flooring that has been polished. Always slide the unit off the

floor and then remove the pad.

• When polishing, you should always leave each section looking wet, never dry, before going to the next section.

• Try the Pretreater Carpet Stain & Odour Remover to eliminate your toughest stains. Just spray the solution onto

the stain until saturated, allow 5-10 minutes to set and then blot up the stain with a white cloth or towel. Never
scrub the stain, only blot.

55 m

2

2

Care and Maintenance

AFTER USE AND STORAGE

1 When you have finished using the Sonic Duo™,

unplug the cord from the outlet and remove the
Carpet /Rug Cleaning Pad, Hard Floor Cleaning Pad
or Hard Floor Polishing Pad from the unit.

2 Store the Shark

without the Carpet/Rug Cleaning Pad, Hard Floor
Cleaning Pad or Hard Floor Polishing Pad on the unit
and away from children or high traffic areas.

3 The Reusable Bottle can be hand washed ONLY.

Never wash the Reusable Bottle in the dishwasher ­it will warp.

®

Sonic Duo™ in the upright position

0

40

CARE FOR YOUR CARPET/RUG CLEANING PAD,
CARPET SCRUB ‘N STAIN™ PAD, HARD FLOOR
CLEANING PAD AND HARD FLOOR POLISHING PAD:

NOTE: Please note that the Hard Floor Polishing Pad

must be rinsed immediately after use and before being
machine washed with the other pads.

1 We recommend washing your Sonic Duo™ Hard Floor

Cleaning Pads, Hard Floor Polishing Pads and Carpet/
Rug Cleaning Pads separately from other fabrics to
avoid picking up lint. Only use liquid detergent (no
powder detergent). Do not use any fabric softeners or
bleach. Line dry. Do not tumble dry.

2 If there are loose threads on the cleaning or

polishing pad, carefully cut the thread with scissors.
Do not pull on them or cut at the base.

15 16AUST: 1800 8 90 84 0

NZ: 08 00 002 9 99

Ordering Replacement Parts Troubleshooting Guide

PROBLEM POSSIBLE REASONS & SOLUTIONS

1. The Reusable Bottle is not firmly inserted into the unit. Make sure that you hear

1

5

2

6

NOTE: Some parts may be available at your local retailer.

Contact customer service for any other servicing.

PART PART NO.

1

Hard Floor Cleaning Pad P_KD450_L

2

Wood & Hard Floor Cleaner P_ KD 45 0 _C

3

Hard Floor Polishing Pad P_ KD 4 5 0 _ M

4

Wood & Hard Floor Polish P_KD450_E

5

Carpet /Rug Cleaning Pad P_ K D 4 5 0 _ I

6

Carpet Scrub ‘n Stain Removal Pad P_ K D 4 5 0 _ J

7

Activating Pretreater, Carpet Stain &
Odour Remover P_KD450_F

8

Low Moisture - No Rinse - Carpet Shampoo

9

Storage Tray P_ K D4 5 0 _ G

10

Reusable Bottle for Hard Floor Cleaning
Solution with Black Cap P_KD450_B

P_KD450_N

3 4

7

8

9

10

Sonic Duo™ is squirting
foam from the spraynozzle.

Sonic Duo™ doesn’t spray.

™

Sonic Duo

turns
off when the handle
islowered.

The cap of the Reusable
Bottle is stuck inside
the Sonic Duo

™

after the

bottle was removed.

The Reusable Bottle
fellout.

Sonic Duo

™

turns off on
its own.

an audible “Click” when you insert the Reusable Bottle into the appliance.

2. There may be air in the system. Hold down the spray button for 5 to 10 seconds
to flush the system.

1. Make sure that the Reusable Bottle is inserted all the way in. You should hear an
audible “Click” when inserted.

2. Check that there is enough cleaning solution in the Reusable Bottle. If not, add
more.

3. The bottle cap on the Reusable Bottle may need to be cleaned. Remove it from
the Reusable Bottle and rinse it under running water and then replace it onto the
Reusable Bottle.

4. There may be air in the system. Hold down the spray button for 5 to 10 seconds
until solution comes out of the spray nozzle.

5. The coloured spray nozzle at the front of the unit where the spray comes
out may be clogged. Clean the spray nozzle by removing it from the unit. To
remove it, grip the small lips at the top and bottom of the spray nozzle and
turn counterclockwise. Run the spray nozzle under warm water to clean it out.
Reinsert the spray nozzle by lining up its grooves with the inside of the nozzle
hole. Turn clockwise until the lips return to the top and bottom positions.

1. The Sonic Duo™ automatically turns off when the handle is lowered to low. This
is a safety mechanism to ensure that the machine will turn off if it is dropped. To
keep the Sonic Duo™ on when cleaning under low profile items, simply twist the
handle to the left or right and engage the swivel. When the handle is swivelled
and lowered, the Sonic Duo™ will remain on.

1. To remove the cap, hold center valve of the cap with your fingers and gently pull
it out. If it doesn’t come out easily, use a set of long nose pliers for leverage. Be
careful not to crack the center valve when applying pressure and lifting up.

1. The Sonic Duo
Reusable Bottle is at risk for falling out of its cradle. Please do not turn the Sonic
Duo™ upside-down. If it is necessary to turn the unit upside-down, remove the
Reusable Bottle first.

This unit is equipped with an automatic protector. If for some reason your
appliance overheats, the protector will automatically turn the unit off. Should this
occur, perform the following steps to restart the appliance:

1. Move the switch to the “O” (Off) position.

2. Unplug.

3. Allow the unit to cool for around 45 minutes.

4. Plug in.

5. Turn the switch on to restart.

™

is not meant to be turned upside down. When upside-down, the

17 18AUST: 1800 8 90 84 0

NZ: 08 00 002 9 99

Notes

Notes

19 20AUST: 1800 8 90 84 0

NZ: 08 00 002 9 99

Notes

ONE (1) YEAR

LIMITED REPLACEMENT WARRANTY STATEMENT

If your product becomes defective due to faulty material or workmanship within a period of 1 year from the
date of purchase, we warrant to do the following:

• For New Zealand Consumers: We will replace the product with a new product, free of charge, or repair the
product at our cost, at our discretion.

• For Australian Consumers: Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.

Your warranty is subject to the following conditions:

• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped,
damaged or dropped in water. To avoid the risk of electric shock, do not disassemble or attempt to repair the
appliance on your own. If the supply cord is damaged, it must be replaced by a qualified electrician in
order to avoid a hazard. Incorrect re-assembly or repair can cause a risk of electrical shock or injury to
persons when the appliance is used.

• The product has not been misused, abused, neglected, altered, modified or repaired by anyone.

• The product has been subjected to fair wear and tear.

• The product has not been used for trade, professional or hire purposes.

• The product has not sustained damage through foreign objects, substances or accident.

Your warranty does not cover:

• Components that are subject to natural wear and tear caused by normal use in accordance with operating
instructions.

• Unauthorised/improper maintenance/handling or overload is excluded from this warranty.

• For guarantee claims you will need to submit a proof of purchase in the form of a valid receipt that displays date
and place of purchase.

This warranty does not replace but is in addition to your statutory rights.

This warranty does not apply to accessories supplied with the product.

This warranty applies only to the original purchaser and may not be transferred.

Replacement products will be covered by the limited warranty for the balance of the warranty period from the date of the
original purchase.

Please note:

Only defective product or parts returned to place of purchase will be replaced under this warranty.

New Zealand Contact: Australia Contact

Brand Developers Limited Brand Developers Aust Pty Ltd

Unit H, 686 Rosebank Road, 461 Plummer Street,

Avondale 1026, Auckland, New Zealand PORT MELBOURNE, VIC 3207

FAX: [phone] FAX: [phone]

NZ Customer Care 0800 002 999 AUST Customer Care: 1800 890 840

21 22AUST: 1800 8 90 84 0

NZ: 08 00 002 9 99

IPX4

Printed in China

Illustrations may differ from actual product.

KD450NZ_26_IB_E_150615_1

GMA-102233-EA-002