Shark KD450NZ Owner's Manual

SONIC DUO+
Carpet, Wood & Hard Floor Cleaner

™

KD450NZ

OWNER’S GUIDE

IMPORTANT SAFETY INSTRUCTIONS

For Household Use Only

WHEN USING YOUR SHARK®
SONIC DUO+™, BASIC SAFETY
PRECAUTIONS SHOULD ALWAYS
BE FOLLOWED, INCLUDING THE
FOLLOWING:

READ ALL INSTRUCTIONS BEFORE
USING YOUR SHARK® SONIC
DUO+™ Carpet, Wood & Hard Floor
Cleaner.

CAUTION:

Keep all Shark
out of the reach of children.

Eye irritant. Should some of the Shark
cleaners and polishes be rubbed or splashed into
the eyes, wash out thoroughly with water.
If irritation continues, contact a physician.
In case of ingestion, drink 500ml of water.

®

branded cleaners and polishes

®

branded

IMPORTANT:

This appliance is not intended for use by persons
(including children) with reduced physical,
sensory or mental capabilities, or lack of
experience and knowledge.

Children should be supervised to ensure that

they do not play with the appliance.

WARNING:

TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:

1. Use the system only for its intended use.

2. DO NOT use outdoors.

3. DO NOT leave the appliance unattended when
plugged in. Always turn the appliance off (O)
and unplug the power cord from the electrical
outlet when not in use and before servicing.

4. Turn off all controls before unplugging.

5. DO NOT allow to be used as a toy. Close
attention is necessary when used by or near
children, pets or plants.

6. Use only as described in this manual.

7. Use only manufacturer’s recommended
accessories.

8. DO NOT use with damaged cord or plug.

9. DO NOT USE if the appliance is not working,
has been dropped, dropped into water, damaged
or left outdoors.

10. NO SERVICEABLE PARTS. Incorrect
re-assembly or repair can cause a risk of
electrical shock or injury to persons when the
appliance is used. Contact Customer Service.

11. To protect against a risk of electric shock, DO
NOT immerse the appliance into water or any
other liquids.

12. DO NOT handle the plug or the appliance with
wet hands or operate the appliance without
shoes.

13. DO NOT pull or carry by cord, use the power
cord as a handle, close a door on the cord, or
pull the cord around sharp edges or corners. Do
not run the appliance over the power cord. Keep
the power cord away from heated surfaces.

14. DO NOT unplug by pulling on the power cord.
To unplug, grasp the plug not the power cord.
Do not use extension cords or outlets with
inadequate current carrying capacity.

AUST: 1800 8 90 840 NZ: 080 0 002 99 9

15. DO NOT use for space heating purposes.

16. DO NOT put any objects into openings. Do not
use with any opening that is blocked.

17. DO NOT put hands or feet under the Sonic

Duo+™.

18. Keep hair, loose clothing, fingers, and all parts
of the body away from openings and moving
parts.

19. Use ONLY on flat, horizontal surfaces. Do not
use on walls, counters or windows.

20. To reduce the risk of fire and electric shock - use
ONLY Shark®’s cleaning, polishing and carpet
cleaning solutions intended for use with this
appliance.

21. DO NOT add any cleaning solutions in the
Shark® Sonic Duo+™ other than Shark®’s
Low Moisture - No Rinse - Carpet Shampoo and
Wood & Hard Floor Cleaner. The Wood & Hard
Floor Polish should never be run through the
Sonic Duo+™. It will cause clogging. Use of other
scented perfumes, oils or any other chemicals
added to the solution or to the Reusable Bottle
used in this appliance may damage or clog the
unit and void the warranty. If you live in a hard
water area, we recommend using distilled water
to dilute the Low Moisture - No Rinse - Carpet
Shampoo and Wood & Hard Floor Cleaner for
better performance.

22. DO NOT mix other cleaners with Shark®’s
Low Moisture - No Rinse - Carpet Shampoo and
Wood & Hard Floor Cleaner as this could affect
the effectiveness of the appliance.

23. DO NOT use the Sonic Duo+™ to clean up
or absorb flammable or combustible materials.

24. NEVER LEAVE THE SO NIC DUO+™ IN

ONE SPOT ON ANY SURFACE FOR ANY
PERIOD OF TIME WHEN THE CLEANING
OR POLISHING PAD IS ATTACHED OR
WITH THE APPLIANCE TURNED ON AS
THIS WILL DAMAGE YOUR FLOORS.

25. When cleaning the Sonic Duo+™, unplug the
power cord from the electrical outlet, and clean
with a dry or damp cloth. Do not pour water
or use alcohol, benzene or paint thinner on the
unit.

26. Unplug the appliance before attaching or
removing the pads.

27. Extreme caution should be exercised when using
this appliance to clean stairs.

28. Never use the Sonic Duo+™ without the
carpet pad, cleaning pad or polishing pad
attached.

29. Keep your work area well lit.

30. Store the Sonic Duo+™ indoors in a cool, dry
place.

31. To avoid circuit overload, do not operate another
appliance on the same socket (circuit) as the
Sonic Duo+™.

32. If an extension cord is absolutely necessary, an
extension cord rated a minimum of 10 ampere,

1.0mm2 cord should be used. Cords rated for less
amperage may overheat. Care should be taken
to arrange cord so that it cannot be pulled or
tripped over.

33. This appliance is provided with double
insulation. Use only identical replacement parts.
See instructions for servicing of double-insulated
appliances.

WARNING: Your Sonic Duo+

designed to clean hard floor and carpet surfaces.
Do not use on wood or tile floors that are highly
worn, unfinished or have a wax or oil finish.
Surfaces that have been treated with wax or
some no wax floors may be damaged by the
cleaning and polishing solutions therefore it is
always recommended to test an isolated area
of the surface to be cleaned before proceeding.
You should always check the use and care
instructions from the floor manufacturer.
Always check with the carpet manufacturer or
distributer before using the Shark® Activating
Pretreater Carpet Stain & Odor Remover or the
Low Moisture -No Rinse - Carpet Shampoo.
To determine the colorfastness of any carpet

-especially with reds or blues - take a clean,
moist towel and gently rub a small area in an
inconspicuous area. If color comes off the towel,
you may need to have the carpets cleaned
professionally.

™

is

SAVE THESE INSTRUCTIONS

This manual covers model numbers:
KD450NZ 26

TECHNICAL SPECIFICATIONS

Voltage: 220-240V~, 50/60Hz.
Power: 96 Watts
Reusable Bottle Capacity: 950ml.

AUST: 1800 8 90 840 NZ: 080 0 002 99 9

IPX4

Z854

Contents

Thank you for
purchasing the

®

Shark
Duo+

Sonic

™

Carpet,

Wood & Hard Floor
Cleaner.

Getting Started ................................................................................................... 2

Using Your Sonic Duo+

Cleaning Your Carpets .................................................................................... 4

Cleaning Your Hard Floors .............................................................................. 6

Polishing Your Hard Floors .............................................................................8

Care and Maintenance ........................................................................................ 11

Ordering Replacement Parts ................................................................................12

Troubleshooting Guide ........................................................................................ 13

Warranty ............................................................................................................. 15

™

Carpet, Wood & Hard Floor Cleaner ......................... 4

1

Getting Started

When assembling your Sonic Duo+™ there may be a little water in the Reusable Bottle. This is because we test
all of our products 100% before you buy them, so you get a quality Shark® Sonic Duo+™ Carpet, Wood & Hard
Floor Cleaner.

b

c

e
f

g

h

a Handle

b Spray Button

c On/Off/Hi/Low Button

d ScrubDuster

e Sonic Duo+™ Scrub Head

f Headlights

g Spray Nozzle

h Storage Tray

™

a

i

j

k

l

m

d

n

p

o

q

i Activating Pretreater Carpet Stain & Odor Remover

j Reusable Bottle for Carpet Cleaning Solution

k Low Moisture - No Rinse - Carpet Shampoo

l Carpet / Rug Cleaning Pad

m Carpet Scrub ‘n Stain Pad

n Reusable Bottle for Hard Floor Cleaning Solution

o Wood & Hard Floor Cleaner

p Hard Floor Cleaning Pad (x2)

q Wood & Hard Floor Polish

r Hard Floor Polishing Pad

s ScrubDuster

t ScrubDuster

r

™

Scrubbing Pad

™

Dusting Pad

s

t

2

AUST: 1800 8 90 840 NZ: 080 0 002 99 9

fig. 1

fig. 2

fig. 3

Cleaning Pad

Carpet Scrub ‘n

fig. 4

Carpet/Rug

or

Stain Pad

Hard Floor

Cleaning Pad

Hard Floor

Polishing Pad

fig. 5

IMPORTANT: Always make sure that the
Sonic Duo+™ is UNPLUGGED from the wall

when not in use. Never fill the Reusable Bottle,
change or remove the Sonic Duo+™ pad when
the appliance is plugged into the wall. Use
ONLY diluted Shark®’s Low Moisture - No
Rinse - Carpet Shampoo or Wood & Hard Floor
Cleaner in the Sonic Duo+™ Reusable Bottle.
The addition of other chemicals or cleaning
solutions may damage the appliance, void the
warranty and could be unsafe for you and your
family. For best results, dilute the Wood & Hard
Floor Cleaner with distilled water to reduce
streaking and minimize residue.

WARN ING: The Wood & Hard Floor Polish
should never be put through the Sonic Duo+
It will cause clogging in the system.

ASS EMB LY

1 Insert the handle into the neck of the main body

of the Sonic Duo+

™

. Push the mop handle and
main body of the appliance together until you
hear it “click” into place. (Fig. 1)

2 Hold the power cord and wrap it around the cord

holders. (Fig. 2)

3 Place the Hard Floor Cleaning Pad, the Hard

Floor Polishing Pad or the Carpet/Rug Cleaning
Pad on the floor ensuring that the Velcro
facing up. (Fig. 3, Fig. 4, Fig. 5)

4 Place the Sonic Duo+

™

unit on top of the Hard

Floor Cleaning Pad, the Hard Floor Polishing Pad,

™

the Carpet/Rug Cleaning Pad or the Carpet

.

Scrub ‘n Stain Pad. (Fig. 3, Fig. 4, Fig. 5)

®

side is

3

Using Your Sonic Duo+™ Carpet, Wood & Hard Floor Cleaner

IMPORTANT: Always check with the carpet

manufacturer or distributer before using the

Shark® Activating Pretreater Stain & Odor

Remover or the Low Moisture -No Rinse - Carpet
Shampoo. To determine the colorfastness of any
carpet -especially with reds or blues - take a
clean, moist towel and gently rub a small area in
an inconspicuous area. If color comes off on the
towel, you should discontinue use.

Cleaning Your Carpets

The Sonic Duo+™ comes with a Reusable Bottle
with a “Purple” cap. This is to be used with the Low
Moisture -No Rinse- Carpet Shampoo. The Sonic

Duo+™ also comes with a second faster setting that

is to be used when cleaning carpets.

Step 1:

1 Vacuum your carpets and/or area rugs to

remove any loose dirt or dust that may have
accumulated in the carpet.

2 Use the Activating Pretreater Carpet Stain &

Odor Remover to pretreat any spots and stains
that stand out. Spray the spots until saturated
and let sit for 5-10 minutes.

Step 2:

3 Attach the Carpet/Rug Cleaning Pad to the

bottom of the Sonic Duo+

™

. This pad has
a “Purple” trim and a “Purple” tag that says
“Carpet/Rug Cleaning Pad” on it. Attach the
side of the Carpet/Rug Cleaning Pad with the tag
to the back of the Sonic Duo+™. (Fig. 6)

4 To remove the Reusable Bottle, hold it and pull it

up to remove it from the unit. (Fig. 7) Remove
the cap.

5 Take the Reusable bottle with the “Purple” cap

and fill it first with water until the “Water Fill
Line” and then with the Low Moisture -No Rinse

- Carpet Shampoo until the “Solution Fill Line”.
(Fig. 8)

Always fill with cold water first and then the
add the cleaning solution to avoid foaming
and to ensure accuracy.

fig. 6

fig. 8

fig. 10 fig . 11

NOTE: For heavy traffic areas we recommend

that you dilute the solution 3 parts water to
1 part solution. For weekly maintenance we
recommend that you dilute the solution 7 parts
water to 1 part solution.

6 Screw the bottle cap on tightly and insert the

Reusable Bottle into the unit upside down. Push
it down to make sure that it is well inserted. You
will hear an audible “Click” when the Reusable
Bottle is inserted properly. (Fig. 9)

7 Twist the quick release cord holder to unwrap

the power cord completely. (Fig. 10)

Plug into an electrical outlet and slide the “On/

Off” button turn the Sonic Duo+
the faster “II High” setting. (Fig. 11)

fig. 7

fig. 9

™

on. Select

4

AUST: 1800 8 90 840 NZ: 080 0 002 99 9

fig . 12

fig . 13

8 Lightly step on the back of the scrubbing head to

release the handle.

WARN ING: Never stand on the Sonic Duo+™.

9 Press the Spray Button to apply solution onto

the carpet that is to be cleaned.

(Fig. 12)

A
continuous spray should be used while going
forward, then back.

NOTE: The first time that you use the Sonic

Duo+™ there may be air in the system causing

a delay for the solution to come out of the spray
nozzle. Hold the spray button down for 5 to 10
seconds until you see the solution come out.

10 Using the same back and forth motion, clean

over the same area 3-4 times without spray.
Repeat until the entire carpet surface has been
cleaned. No rinsing is required.

11 If the Reusable Bottle is empty, you can refill

it at any time as long as the Sonic Duo+™ is
unplugged from the outlet.

12 Once finished, step on the tag of the Carpet/

Rug Cleaning Pad and lift the unit to remove
the Carpet/Rug Cleaning Pad from the Sonic

Duo+™.

(Fig. 13)

Let the carpet dry thoroughly

and then vacuum.

Frequently Asked Questions

Q. My area rug has a rippling effect on the edges?

A. Wool area rugs have a rippling effect on the

edges after cleaning. This will relax out after
a few days of regular wear and usage.

Q. After using the Low Moisture -No Rinse- Carpet

Shampoo, my carpet feels dry and crunchy.

A. You likely used too much of the Low Moisture

-No Rinse- Carpet Shampoo. The dry, crunchy
feeling will dissipate after a few days of
normal wear and usage. To avoid this from
happening again, we would recommend using
less. Try not to use more than 1 bottle of
diluted solution per 24m2.

Q. I have tough stains on my carpet?

A. Use the Bonus Carpet Scrub ‘n Stain Removal

Pad to remove your toughest stains quickly
and easily. First pretreat the area with the
Activating Pretreater Carpet Stain & Odor
Remover and wait for several minutes. Then
go over the spot with the

Carpet Scrub ‘n
Stain Removal Pad and the Low Moisture -No
Rinse- Carpet Shampoo.

5

Using Your Sonic Duo+™ Carpet, Wood & Hard Floor Cleaner - cont.

IMPORTANT: When cleaning, do not use the

Sonic Duo+™ without attaching a Hard Floor
Cleaning Pad and adding the diluted cleaning
solution to the Reusable Bottle first. When
polishing, do not use the Sonic Duo+™ without
attaching a Hard Floor Polishing Pad.

fig. 14 fig . 15

Cleaning Your Hard Floors:

1 To remove the Reusable Bottle, hold it and pull it

up to remove from the unit. (Fig. 14)

2 Remove the “Green” bottle cap. Add 1 part of

the Sonic Activated Wood & Hard Floor Cleaner
solution to 7 parts water into the Reusable Bottle.
Use the measuring marks on the Reusable Bottle
for easy measuring and filling. (Fig. 15) Always

fill with cold water first up to the “Water Fill
Line” and then the add the cleaning solution
up to the “Solution Fill Line” to avoid
foaming and to ensure accuracy.

3 Screw the bottle cap on tightly and insert the

Reusable Bottle into the unit upside down. Push
it down to make sure that it is well inserted. You
will hear an audible “Click” when the Reusable
Bottle is inserted properly. (Fig. 16)

IMPORTANT: Do not use on unsealed wood

or unglazed ceramic floors. Do not use on wood
or tile floors that are highly worn, unfinished or
have a wax or oil finish. Surfaces that have been
treated with wax or some no wax floors may be
damaged by the cleaning and polishing solutions
therefore it is always recommended to test an
isolated area of the surface to be cleaned before
proceeding. You should always check the use and
care instructions from the floor manufacturer.

fig. 16

fig. 18

fig . 17

fig. 19

IMPORTANT: Make sure the floors are swept

or vacuumed before using the Sonic Duo+™.

4 Twist the quick release cord holder to unwrap

the power cord completely. (Fig . 17)

Plug into an electrical outlet and slide the “On/

Off” button down to turn the Sonic Duo+

™

on. Use “I Low” setting for hard floor cleaning.
(Fig. 18)

5 Make sure that the Hard Floor Cleaning Pad is

attached to the Sonic Duo+

™

. This pad has
a “Green” trim and the tag says “Hard Floor
Cleaning Pad”. Attach the side of the Cleaning
Pad with the tag to the back of the Sonic

Duo+™. (Fig. 19)

6

AUST: 1800 8 90 840 NZ: 080 0 002 99 9

fig. 20

fig. 21

NOTE: The first time that you use the Sonic

Duo+™ there may be air in the system causing

a delay for the solution to come out of the spray
nozzle. Hold the spray button down for 5 to 10
seconds until you see the solution come out.

6 Lightly step on the back of the scrubbing head

to release the handle and move the agitating
Sonic Duo+™ back and forth over the area to
clean tough, dried on stains faster and easier.
Repeat until the entire floor surface has been
cleaned. No rinsing is required.

WARN ING: Never stand on the Sonic Duo+™.

7 Press the Spray Button to apply solution onto the

floor that is to be cleaned. (Fig. 20)

8 If the Reusable Bottle is empty, you can refill

it at any time as long as the Sonic Duo+™ is
unplugged from the outlet.

IMPORTANT: Never leave the Sonic Duo+™

with a damp/wet cleaning pad on any floor
surface for any amount of time as this may
damage the floor.

9 Once finished, step on the tag of the Hard Floor

Cleaning Pad and lift the unit to remove the pad
from the Sonic Duo+™. (Fig. 21)

Frequently Asked Questions

Q. My Sonic Duo+™ leaves a foam on hard

floors.

A. The Sonic Duo+™ Hard Floor Cleaning Pad

is likely too saturated. Replace it with a clean,
dry pad.

Q. My floors appear cloudy after cleaning.

A. The Sonic Duo+™ Hard Floor Cleaning Pad

may be dirty. Change the pad.

OR

A. The Sonic Duo+™ Hard Floor Cleaning Pad

was washed with a powder detergent and
may be damaged and require replacement.
Never use powder detergents. Only use liquid
detergent to launder the cleaning pads.

OR

A. The Sonic Duo+™ may have been left in the

same spot for too long with a wet cleaning
pad. Never leave the unit with a wet pad in
one spot for too long.

OR

A. This may be leftover from past cleaners that

were used on the floor surface. Use the Sonic

Duo+™ a few more times and see if the

leftover cloudiness is removed. If this does not
work, we suggest rinsing the floor with water
and letting it dry. One or more rinses generally
removes the residue. A more stubborn case
may require you to rinse the floor with a mix
of one part vinegar to 2 parts water. Then use
the Sonic Duo+™ again with a clean pad.

Q. How can I remove tough stains and tough dried

on dirt.

A. To remove tough stains and dried on dirt, we

recommend using the ScrubDuster™ tool with
the Scrubbing Pad. Just attach the pad, extend
the wand and clean away your toughest spots.
(See page 9 for assembly.)

7

Using Your Sonic Duo+™ Carpet, Wood & Hard Floor Cleaner - cont.

IMPORTANT: NEVER add the Sonic

Activated Wood & Hard Floor Polish to

the Reusable Bottle or run it through the Sonic

™

Duo+

unit.

fig. 24

fig. 22

fig. 23

Polishing Your Hard Floors:

1 Vacuum the floor to remove all loose dirt, dust

and grit from the floor surface. For best results,
we recommend that you clean the floor using
the Shark

®

Wood & Hard Floor Cleaner first and

allow time to dry before polishing.

2 Attach the Hard Floor Polishing Pad to the

bottom of the Sonic Duo+™. This pad has a
“Orange” trim and the “Orange” tag says “Hard
Floor Polishing Pad”. (Fig. 22)

3 Lightly step on the back of the scrubbing head to

release the handle.

WARN ING: Never stand on the Sonic Duo+™.

4 Carefully, squirt a liberal amount of the Floor

Polish onto an area of the floor to be polished
and place the polishing pad over it before you
start the unit. Make sure that the polishing
pad is saturated and then squirt the polish in
12x12cm se ctions. (Fig. 23)

5 Turn the On/Off button to “On (I Low)” setting.

Always squirt the floor polish from a height of
15cm above the floor to avoid splashing the
polish over the floor. One bottle is enough to
cover 40m

NOTE: The 500ml polish bottle included with

purchase is enough to cover 24m

2

. (Fig. 24)

2

.

fig. 25

6 Use the Sonic Duo+™ to spread the polish

evenly over the floor. Do not go over an applied
area too frequently. Always leave an area
looking wet. If a section begins to look dry while
polishing, add more Wood & Hard Floor Polish to
the area. Repeat until the whole area has been
polished.

7 When going from section to section, do not lift

the Sonic Duo+™ to move it, always slide it to
the next section. No rinsing is required.

8 Allow the Wood & Hard Floor Polish to dry for at

least 1 hour in light traffic areas and a complete
24 hours for the polish to cure before returning
to heavy traffic areas.

9 When finished, turn the unit off and slide and lift

the Sonic Duo+™ to remove it from the area
that was just polished. Lay the Sonic Duo+™
on its side and remove the Hard Floor Polishing
Pad by hand. (Fig. 25)

NOTE: Depending on the amount of traffic your

floors sustain, Shark

®

recommends polishing
every 2 months. Touch up high traffic areas as
needed in-between full floor polishes.

8

AUST: 1800 8 90 840 NZ: 080 0 002 99 9

IMPORTANT: Do not use on unsealed wood

or unglazed ceramic floors. Do not use on wood
or tile floors that are highly worn, unfinished
or have a wax or oil finish. Surfaces that have
been treated with wax or some no wax floors
may be damaged by the cleaning and polishing
solutions therefore it is always recommended to
test an isolated area of the surface to be cleaned
or polished before proceeding. You should check
the use and care instructions from the floor
manufacturer before cleaning or polishing.

IMPORTANT: Do not use more than one brand

of floor polish to polish one room. Use only

®

Shark

Wood & Hard Floor Polish.

Frequently Asked Questions

Q. Polishing has left my floors streaky or spotty.

A. You should go over the streaky or spotty

area with more polish. Always leave the area
looking very wet, never dry.

Q. There is a footprint, smudge or uneven spot after

or during polishing.

A. You should add more polish to any problem

areas during polishing. Always leave the area
looking very wet, never dry.

Q. I accidentally ran the Shark

®

Wood & Hard Floor
Polish through the Sonic Duo+™ and now it is
not working properly.

®

A. Shark

Wood & Hard Floor Polish should
always be squirted directly onto the floor . If it
was run through the unit, you need to flush it
out immediately. Fill the Reusable Bottle with
warm water and spray it through the system
to flush it. Then turn and remove the tip of the
nozzle to clean it. (Fig. 26)

fig. 26

fig. 27

fig. 28

Using the ScrubDuster

Use the ScrubDuster

™

:

™

with the Scrubbing Pad to
remove tough stains and dried on dirt or the Dusting
Pad to dust around and reach inside the narrowest
crevices for a true Total Clean in every nook and
cranny.

1 Attach one side of the Scrubbing Pad or the

Dusting Pad to the Velcro® strip on the front side
of the ScrubDuster™ and then bring it up and
attach it to the Velcro® strip on the back. Make
sure that the pad is attached tightly.
(Fig. 27, Fig. 28) Extend the wand for easier
reach.

9

Using Your Sonic Duo+™ Carpet, Wood & Hard Floor Cleaner - cont.

Pad Consumption

Hard Floor Cleaning Pad Replace after 20 washes

Hard Floor Polishing Pad Replace after 20 washes

Carpet/Rug Cleaning Pad Replace after 20 washes

Carpet Scrub ‘n Stain Removal Pad Replace after 20 washes

Cleaner Consumption / Usage

Wood & Hard Floor Cleaner

Wood & Hard Floor Polish Use

Activating Pretreater Carpet
Stain & Odor Remover

Low Moisture - No Rinse ­Carpet Shampoo

Use 1.0 L diluted solution per 55 m2

0.8 L

solution per

40 m

2

Fully saturate a spot or stain before blotting

Use

1.0 L

diluted solution per 25 m

2

General Tips:

• Change the Wood & Hard Floor Cleaning Pad frequently for best results.

• Always vacuum floors and carpets before cleaning or polishing.

• If you notice any uneven areas or streaking, DO NOT go over the same area with more polish if the floor

has begun to dry. Wait until the floor polish has totally dried for approximately a day before going over it
again with more polish.

• Never lift the Sonic Duo+
the unit off the floor and then remove the pad.

• When polishing, you should always leave each section looking wet, never dry, before going to the next
section.

• Try the Pretreater Carpet Stain & Odor Remover to eliminate your toughest stains. Just spray the solution
onto the stain until saturated, allow 5-10 minutes to set and then blot up the stain with a white cloth or
towel. Never scrub the stain, only blot.

10

AUST: 1800 8 90 840 NZ: 080 0 002 99 9

™

up at the end of a section of flooring that has been polished. Always slide

Care and Maintenance

40°

AFTER USE AND STORAGE

1 When you have finished using the Sonic

™

Duo+

, unplug the cord from the outlet and
remove the Carpet/Rug Cleaning Pad, Hard Floor
Cleaning Pad or Hard Floor Polishing Pad from
the unit.

2 Store the Shark® Sonic Duo+™ in the upright

position without the Carpet/Rug Cleaning Pad,
Hard Floor Cleaning Pad or Hard Floor Polishing
Pad on the unit and away from children or high
traffic areas.

3 The Reusable Bottle can be hand washed

ONLY. Never wash the Reusable Bottle in the

dishwasher - it will warp.

CARE FOR YOUR CARPET/RUG CLEANING PAD,
CARPET SCRUB ‘N STAIN PAD, HARD FLOOR
CLEANING PAD AND HARD FLOOR POLISHING
PAD

NOTE: Please note that the Hard Floor Polishing

Pad must be rinsed immediately after use and before
being machine washed with the other pads.

1 We recommend washing your Sonic Duo+™

Hard Floor Cleaning Pads, Hard Floor Polishing
Pads and Carpet/Rug Cleaning Pads separately
from other fabrics to avoid picking up lint. Only

use liquid detergent (no powder detergent).
Do not use any fabric softeners or bleach.

Line dry or dry on a low dryer setting.

2 If there are loose threads on the cleaning or

polishing pad, carefully cut the thread with
scissors. Do not pull on them or cut at the base.

11

Ordering Replacement Parts

1

2

NOTE: Some parts may be available at your local
retailer. Contact customer service for any other
servicing.

PART PART NO.

1 Hard Floor Cleaning Pad P131WHF

2 Wood & Hard Floor Cleaner XHFCB02

3 Hard Floor Polishing Pad P133WSH

4 Wood & Hard Floor Polish XSHCB04

5 Carpet/Rug Cleaning Pad P132WCP

6 Carpet Scrub ‘n Stain Removal Pad P138SSC

7 Activating Pretreater, Carpet Stain &

Odor Remover XRUB907

8 Low Moisture - No Rinse - Carpet Shampoo XCPCB03

9 ScrubDuster

10 ScrubDuster

11 ScrubDuster

12 Hard Floor Dusting Pad P137WDST

13 Storage Tray XS TRAY40 0

™

500FFJ-K450

™

Dusting Pad P134WTUP

™

Scrubbing Pad

3

4

P135WSCR

5

6

7

8

9

10 11

12

13

12

AUST: 1800 8 90 840 NZ: 080 0 002 99 9

Troubleshooting Guide

PROBLEM POSSIBLE REASONS & SOLUTIONS

1. The Reusable Bottle is not firmly inserted into the unit. Make sure that you hear an audible

Sonic Duo+™ is squirting
foam from the spray nozzle.

Sonic Duo+™ doesn’t spray.

Sonic Duo+™ turns off

when the handle is lowered.

“Click” when you insert the Reusable Bottle into the appliance.

2. There may be air in the system. Hold down the spray button for 5 to 10 seconds to flush the
system.

1. Make sure that the Reusable Bottle is inserted all the way in. You should hear an audible
“Click” when inserted.

2. Check that there is enough cleaning solution in the Reusable Bottle. If not, add more.

3. The bottle cap on the Reusable Bottle may need to be cleaned. Remove it from the Reusable
Bottle and rinse it under running water and then replace it onto the Reusable Bottle.

4. There may be air in the system. Hold down the spray button for 5 to 10 seconds until solution
comes out of the spray nozzle.

5. The colored spray nozzle at the front of the unit where the spray comes out may be clogged.
Clean the spray nozzle by removing it from the unit. To remove it, grip the small lips at the
top and bottom of the spray nozzle and turn counterclockwise. Run the spray nozzle under
warm water to clean it out. Reinsert the spray nozzle by lining up its grooves with the inside
of the nozzle hole. Turn clockwise until the lips return to the top and bottom positions.

1. The Sonic Duo+™ automatically turns off when the handle is lowered to low. This is a
safety mechanism to ensure that the machine will turn off if it is dropped. To keep the Sonic
Duo+™ on when cleaning under low profile items, simply twist the handle to the left or
right and engage the swivel. When the handle is swivelled and lowered, the Sonic Duo+™
will remain on.

The cap of the Reusable Bottle
is stuck inside the Sonic
Duo+™ after the bottle was
removed.

The Reusable Bottle fell out.

Sonic Duo+™ turns off on
its own.

1. To remove the cap, hold center valve of the cap with your fingers and gently pull it out. If it
doesn’t come out easily, use a set of long nose pliers for leverage. Be careful not to crack the
center valve when applying pressure and lifting up.

1. The Sonic Duo+™ is not meant to be turned upside down. When upside-down, the
Reusable Bottle is at risk for falling out of its cradle. Please do not turn the Sonic Duo+™
upside-down. If it is necessary to turn the unit upside-down, remove the Reusable Bottle first.

This unit is equipped with an automatic protector. If for some reason your appliance
overheats, the protector will automatically turn the unit off. Should this occur, perform
the following steps to restart the appliance:

1. Move the switch to the “O” (Off) position.

2. Unplug.

3. Allow the unit to cool for around 45 minutes.

4. Plug in.

5. Turn the switch on to restart.

13

Notes

14

AUST: 1800 8 90 840 NZ: 080 0 002 99 9

ONE (1) YEAR

LIMITED REPLACEMENT WARRANTY STATEMENT

If your product becomes defective due to faulty material or workmanship within a period of 1 year from the date
of purchase, we warrant to do the following:

• For New Zealand Consumers: We will replace the product with a new product, free of charge, or repair

the product at our cost, at our discretion.

• For Australian Consumers: Our goods come with guarantees that cannot be excluded under the

Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount

to a major failure.
Your warranty is subject to the following conditions:
• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped,

damaged or dropped in water. To avoid the risk of electric shock, do not disassemble or attempt

to repair the appliance on your own. If the supply cord is damaged, it must be replaced by a

qualified electrician in order to avoid a hazard. Incorrect re-assembly or repair can cause a

risk of electrical shock or injury to persons when the appliance is used.

• The product has not been misused, abused, neglected, altered, modified or repaired by anyone.
• The product has been subjected to fair wear and tear.
 • Theproducthasnotbeenusedfortrade,professionalorhirepurposes.
 • Theproducthasnotsustaineddamagethroughforeignobjects,substancesoraccident.

Your warranty does not cover:

 • Componentsthataresubjecttonaturalwearandtearcausedbynormaluseinaccordancewith

operating instructions.

 • Unauthorised/impropermaintenance/handlingoroverloadisexcludedfromthiswarranty.
 • Forguaranteeclaimsyouwillneedtosubmitaproofofpurchaseintheformofavalidreceiptthat

displays date and place of purchase.
This warranty does not replace but is in addition to your statutory rights.
This warranty does not apply to accessories supplied with the product.
This warranty applies only to the original purchaser and may not be transferred.
Replacement products will be covered by the limited warranty for the balance of the warranty period from the

date of the original purchase.

Please note:
Only defective product or parts returned to place of purchase will be replaced under this warranty.

New Zealand Contact: Australia Contact
Brand Developers Limited Brand Developers Aust Pty Ltd
Unit H, 686 Rosebank Road, 461 Plummer Street,
Avondale 1026, Auckland, New Zealand PORT MELBOURNE, VIC 3207
FAX: [phone] FAX: [phone]
NZ Customer Care 0800 002 999 AUST Customer Care: 1800 890 840

15

Printed in China
Illustrations may differ from actual product.
KD450NZ.26.E.130813.1

IPX4

Z854