Shark IZ251UKT Instruction manual

Download

Anti Hair Wrap & DuoClean Cordless Vacuum

IZ201UK Series IZ251UK Series

INSTRUCTIONS

sharkclean.eu

+44 (0)800 862 0453

THANK YOU

for purchasing the Shark Anti Hair Wrap & DuoClean Cordless Vacuum

CONTENTS

TIP: You can ﬁnd

the model and serial numbers on the QR code label which is located on the bottom of the dust cup.

registermyshark.co.uk

0800 862 0453

Scan QR code using mobile device

RECORD THIS INFORMATION

Model Number: ______________________________

Date of Purchase (Keep receipt): ________________

Store of Purchase: ____________________________

TECHNICAL SPECIFICATIONS

Voltage: 25.2V

Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �4

Assembling your Shark Vacuum Cleaner � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6

Using Your Lithium ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � � 7

LED battery Power and Charging Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Recycling your Lithium ION Power Pack Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Charging Your Lithium ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � 8

Using Smart Response™ Technology � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 9

Cleaning Modes � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10

Using the Flexology

Flexology® Reach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Flexology® Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Maintaining your Vacuum Cleaner � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12

Emptying the Dust Cup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Removing and Cleaning the Dust Cup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Cleaning the Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Maintaining the Floor Nozzle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Checking for blockages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 16

Additional Accessories Available � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17

Wand � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 11

0800 862 0453

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE�

This instruction manual is designed to help you get a complete understanding of your new Shark DuoClean Cordless Vacuum.

If you have any questions, please call the Customer Service line on 0800 862 0453.

Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18

Battery Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 19

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material sources. To return your used device, please use the return and collection systems or contact the retailer where this product was purchased. They can take this product for environmental safe recycling.

sharkclean.eu

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY • PLEASE READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM.

To reduce the risk of shock and unintended operation, turn o power and remove the ION Power Pack battery before servicing.

WARNING

REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY, OR PROPERTY DAMAGE:

1 This vacuum consists of a motorized

nozzle, wand, and handheld vacuum. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user.

2 Before each use, carefully inspect

all parts for any damage. If a part is damaged, discontinue use.

3 Use only identical replacement parts.

4 This vacuum contains no serviceable parts.

5 Use only as described in this manual.

DO NOT use the vacuum for any purpose other than those described in this manual.

6 With the exception of the ﬁlters and dust

cup, DO NOT expose any parts of the vacuum to water or other liquids.

7 Keep the appliance and its cord out

of reach of children. Do not allow the appliance to be used by children. DO NOT allow to be used as a toy. Close supervision is necessary when used near children.

GENERAL USE

8 This appliance can be used by persons

with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children.

9 Always turn o the vacuum before

connecting or disconnecting any current carrying hoses, motorized nozzles, chargers, batteries, or other electrical or mechanical parts.

10 DO NOT handle plug or vacuum with

wet hands.

11 DO NOT use without dust cup, ﬁlters,

and brush-roll in place.

12 Only use Shark

accessories. Failure to do so will void the warranty.

13 DO NOT put any objects into nozzle

or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airﬂow.

14 DO NOT use if nozzle or accessory

airﬂow is restricted. If the air paths or the motorized ﬂoor nozzle become blocked, turn the vacuum o. Remove all obstructions before you turn on the unit again.

15 Keep nozzle and all vacuum openings

away from hair, face, ﬁngers, uncovered feet, or loose clothing.

16 DO NOT use if vacuum is not working as

it should, or has been dropped, damaged, left outdoors, or dropped into water.

17 Use extra care when cleaning on stairs.

18 DO NOT leave the vacuum unattended

while powered on.

19 When powered on, keep the vacuum

moving over the carpet surface at all times to avoid damaging the carpet ﬁbers.



branded ﬁlters and

20 DO NOT place vacuum on unstable

surfaces such as chairs or tables.

21 DO NOT use to pick up:

a) Liquids b) Large objects c) Hard or sharp objects (glass, nails,

screws, or coins) d) Large quantities of dust (including drywall, ﬁreplace ash, or embers). DO NOT use as an attachment to power tools for dust collection. e) Smoking or burning objects (hot coals, cigarette butts, or matches) f) Flammable or combustible materials (lighter ﬂuid, gasoline, or kerosene) g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)

22 DO NOT use in the following areas:

a) Poorly lit areas b) Wet or damp surfaces c) Outdoor areas d) Spaces that are enclosed and may

contain explosive or toxic fumes or vapors (lighter ﬂuid, gasoline, kerosene, paint, paint thinners, mothprooﬁng substances, or ﬂammable dust)

23 Turn o the vacuum before plugging in

or unplugging the charger.

24 Turn o the vacuum before any

adjustment, cleaning, maintenance or troubleshooting.

25 During cleaning or routine maintenance,

DO NOT cut anything other than hair, ﬁbers, or string wrapped around the brush-roll.

26 Allow all ﬁlters to air-dry completely

before replacing in the vacuum to prevent liquid from being drawn into electric parts.

27 DO NOT modify or attempt to repair

the vacuum or the battery yourself, except as indicated in this manual. DO NOT use the battery or vacuum if it has been modiﬁed or damaged. Damaged or modiﬁed batteries may exhibit unpredictable behavior resulting in ﬁre, explosion or risk of injury.

28 Turn o all controls before unplugging.

29 Always turn o this appliance before

connecting or disconnecting motorized nozzle or hand tool.

SAVE THESE INSTRUCTIONS

BATTERY PACK

30 The battery is the power source for

the vacuum. Carefully read and follow all charging instructions.

31 To prevent unintentional starting, ensure

the vacuum is powered o before picking up or carrying the vacuum. DO NOT carry the appliance with your ﬁnger on the power switch.

32 Use only Dong Kun chargers

DK33-288080H-B or Yinli YLS0483A-U2880802. Use of an incorrect charger may result in no charging, and/or unsafe conditions. Use only Shark battery XSBT700EU.

33 Keep the battery away from all metal

objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals increases the risk of ﬁre or burns.

34 Under abusive conditions, liquid may

be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, ﬂush with water. If liquid contacts eyes, seek medical help.

35 Battery should not be stored at

temperatures below 37.4°F (3°C) or above 104°F (40°C) to maintain long-term battery life.

36 DO NOT charge battery at temperatures

below 40°F (5°C) or above 104°F (40°C).

37 Store the appliance indoors. DO NOT use

or store it below 37.4°F (3°C). Ensure the appliance is at room temperature before operating.

38 DO NOT expose the battery to ﬁre

or temperatures above 265°F (130°C) as it may cause explosion.

0800 862 0453

sharkclean.eu

ASSEMBLING YOUR SHARK VACUUM CLEANER

USING YOUR LITHIUM ION POWER PACK BATTERY

1. Insert the wand into the ﬂoor nozzle, pressing it in until it clicks securely into place.

2. Inser t the handheld vacuum into the top of the wand, pressing it in until it clicks securely into place.

For proper operation, ensure all components are completely connected and clicked into place..

Handheld

Vacuum

Flexology®

Wand

The Lithium Ion Power Pack battery does not come fully charged. Prior to ﬁrst use, charge completely.

During ﬁrst use, run the battery down until it is completely out of power. This will condition the battery.

LED BATTERY POWER AND CHARGING INDICATORS

Charging

Low Charge

Nearly Full

NOTE: Full charge takes approxi mately 3 h ours .

Mid Charge

Full Charge

In Use

Full Charge

Nearly Empty

Mid Charge

No Charge

Low Charge

RECYCLING YOUR LITHIUM ION POWER PACK BATTERY

This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery.

When your Lithium ION Power Pack Battery needs to be replaced, dispose of it or recycle it in accordance with local regulations. In some areas, it is illegal to place spent lithium-ion batteries in the bin or in a municipal solid waste stream. Return spent power packs to an authorised recycling center or to retailer for recycling. Contact your local recycling center for information on where to drop o the spent power pack.

Anti-Hair Wrap

Floor Nozzle

WARNING: This vacuum does not stand up on its own. For storage instruction please refer to page 11.

0800 862 0453

NOTE: A complete charge takes approximately 3 hours. The Lithium Ion Power Pack, like all lithium-Lithium Ion batteries, will naturally decrease in capacity over time from the 100% capacity of a new battery.

sharkclean.eu

CHARGING YOUR LITHIUM ION POWER PACK BATTERY

USING SMART RESPONSE™ TECHNOLOGY

LITHIUM ION POWER PACK CHARGER

Plug the Lithium Ion Power Pack Charger into a wall socket.

To remove the battery, squeeze the Battery Release Button and slide backwards. Plug the charger into the charging port on the battery.

IN HANDHELD VACUUM

Remove the handheld vacuum from the wand by pressing the Wand Release button and pulling up. Plug the charger into the charging port on the handheld vacuum.

FLEXOLOGY® STORAGE MODEOUT OF THE VACUUM

To put the vacuum in storage mode, press the Unlock latch while folding the handheld vacuum forward until the wand clicks and locks. Plug the charger into the charging port on the handheld vacuum.

OFF

Slide switch to the top to turn o power. To begin vacuuming, slide switch to the desired setting.

CARPET SETTING BOOST MODE

Carpet

Use this setting to pick up debris below the surface ofyour carpets .

HARD FLOOR SETTING

Hard Floor/Small Area Rugs

Use this setting to clean ﬂoors and small arearugs.

For an added boost in power, pull the Trigger on the handheld vacuum. Release it to return to standard power.

0800 862 0453

sharkclean.eu

CLEANING MODES

UPRIGHT WITH FLEXOLOGY® WAND

To clean ﬂoors, place foot on ﬂoor nozzle and tilt handheld vacuum back.

NOTE: Brush-roll will only en gage when the h andh eld vacuum an d wand are tilted b ack.

USING THE FLEXOLOGY® WAND

FLEXOLOGY® REACH

Press the Flexology® Wand Unlock Latch on the back of the wand then adjust the angle.

FLEXOLOGY® STORAGE

Adjust the wand to a lower angle to easily clean under furniture.

ABOVE-FLOOR HANDHELD

Press the wand release button to lif t the handheld vacuum o the wand. Great for cleaning stairs and furniture, and other above ﬂoor areas with accessories.

NOTE: All accessories are compatible with both the wand and the handheld vacuum.

0800 862 0453

Stand the vacuum upright and press the nozzle release button where the bottom of the wand meets the nozzle. Lift upward to detach.

Great for cleaning baseboards, ceiling fans, window sills, and other hard-to-access areas.

ABOVE-FLOOR WITH WAND

(Click)

To put the vacuum in storage mode, press the unlock latch while folding the handheld vacuum forward until the wand clicks and locks.

(Click)

To take the vacuum out of storage mode, lift up the handheld vacuum until the wand clicks and locks in place.

sharkclean.eu

MAINTAINING YOUR VACUUM CLEANER

EMPTYING THE DUST CUP

Press the handvac release button and disconnect the handheld vacuum from the wand.

REMOVING AND CLEANING THE DUST CUP

To empty the Dust Cup while it is attached to the handheld vacuum, position the dust cup over a trash receptacle and slide the Lid Release slider forward.

CLEANING THE FILTERS

To clean ﬁlters, rinse them with water only. Allow all ﬁlters to air-dr y completely for at least 24 hours before reinstalling to prevent liquid from being drawn into electricparts.

a month and post-motor ﬁlter at least once a year. Tap o loose dirt between washes when needed . More frequent cleaning may sometimes be necessary with heavy use.

IMPORTANT: DO NOT use soap when cleaning the ﬁlters. Use water only.

PRE-MOTOR FILTER POST-MOTOR FILTER

Press the dust cup release button and remove the dust cup. Pull the foam and felt ﬁlters out of the back of the dust cup.

Remove the dust cup. Pull the post-motor ﬁlter out of the handheld vacuum.

Clean the pre-motor ﬁlters at least once

To remove the dust cup from the handheld vacuum, press the Dust Cup Release button near the handheld vacuum nozzle. Tilt the dust cup and lift o to remove.

To empty dust and debris, hold the dust cup over the trash, then slide the Lid Release slider forward.

0800 862 0453

Remove debris from the dust screen by tapping it gently or wiping it with a dry cloth as needed. To clean the interior of the dust cup, rinse it with water. Place it on its side to air-dry for at least 24 hours before reinstalling.

Pre-Motor Foam and Felt Filter Kit

NOTE: To order ﬁlters and other part s, vis it sharkclean.eu

Post-Motor Filter

sharkclean.eu

MAINTAINING YOUR VACUUM CLEANER

MAINTAINING THE FLOOR NOZZLE

If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brush-roll.

ANTI-HAIR WRAP FLOOR NOZZLE

1. Turn o the vacuum.

2. Using a coin, turn locks counterclockwise to open , then lift o cover to access brush-roll.

3. Clear airway of blockages.

4. Replace cover by sliding inserts into slots, then pressing down ﬁrmly on all sides before turning

locks clockwise to close. There will be an audible click once the locks are secured.

CHECKING FOR BLOCKAGES

Checking for Blockages in the Handheld Vacuum:

1. Turn o vacuum.

2. Remove the handheld vacuum from the wand.

3. Check all intake openings to the dust cup and

remove any debris or blockage.

Checking for Blockages in the Wand:

Flexology® Wand:

1. Turn o vacuum.

2. Remove the handheld vacuum and ﬂoor nozzle

from the wand.

3. Check the clog access on the Flexology® portion of the wand by pinching the tabs on either side of the hose and lifting the hose out for wand access.

4. Clear any debris and blockages.

0800 862 0453

Checking for Blockages in the Floor Nozzle:

1. Turn o vacuum.

2. Detach the wand.

3. Use the edge of a coin to open the three locks

on the bottom of the ﬂoor nozzle (see page 12).

4. Remove the cover and tilt back the neck of the ﬂoor nozzle.

5. Check the opening and remove any debris or blockage.

6. Replace cover by ﬁrmly pressing down on all sides and

turn the locks counter clockwise.

sharkclean.eu

TROUBLESHOOTING GUIDE

ADDITIONAL ACCESSORIES AVAILABLE ON SHARKACCESSORIES.EU

WARNING: To reduce the risk of shock and unintended operation, turn o power and remove the Lithium Ion Power Pack battery before servicing.

Vacuum is not picking up debris. No suction or light suction. Nozzle light is red. (Refer to Checking for Blockages section for more information.)

• Check ﬁlters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the

ﬁlters before reinserting in the vacuum.

• Dust cup may be full; empty dust cup.

• Check ﬂoor nozzle for blockages; clear blockages if required.

• Remove any string, carpet ﬁbers, or hair that may be wrapped around the brush-roll.

• Check connection between handheld vacuum and wand for blockages; clear blockages if required. If the issue persists, please contact Customer Ser vice.

• Check clog access in wand for any blockages and clear any debris.

Vacuum lifts area rugs.

• Make sure you are not engaging boost mode. Take care when vacuuming area rugs or rugs with delicately

sewn edges.

• Turn o the unit to disengage the brush-roll and restart with the power/selector switch.

Brush-roll does not spin.

• Immediately turn o the vacuum. Remove any blockages before turning the vacuum back on. Make sure

the handheld vacuum is tilted back far enough for the brush-roll to engage. If the brush-roll still does not spin, please contact Customer Service.

• If the ﬂoor nozzle has headlights and they are not illuminated, there is a connection issue between the handheld vacuum, wand, and nozzle. Try disconnecting and reattaching the pieces. If the headlights still do not illuminate, please contact Customer Service.

Vacuum turns o on its own.

There are several possible reasons for the vacuum turning o on its own, including blockages, batter y issues, and overheating. If vacuum turns o on its own, perform the following steps:

1. Turn on the vacuum and check the batter y indicator lights located on the handheld portion of the

vacuum . If recharging is needed, plug in while vacuum is in the o position.

2. Empty dust cup and clean ﬁlters (See Emptying the Dust Cup and Cleaning the Filters sections).

3. Check wand , accessories, and inlet openings and remove any blockages.

4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature.

5. Restart with power/selector switch.

8" Crevice Tool

12" Crevice Tool

18" Flexi Crevice Tool

Flexible Hose

Duster Crevice Tool

Dusting Brush

Multi-Angle Dusting Brush

Anti-Allergen Dust Brush

Upholstery Tool

Wide Upholstery Tool

Pet Multi-Tool

Motorised Pet Tool

Flexology® Under-Appliance Wand

Home & Car Detail Kit

Precision Duster

Onboard Tool Clip

Accessory Bag

Lithium Ion Battery

Lithium Ion Power Pack Charger

Charging Cord

HG I

L M N O

NOTE: If vacuum still doe s not operate pro perly, contac t Custo mer Se rvice.

Battery Indicator Lights on handheld vacuum are ﬂashing.

• Bottom LED light is ﬂashing (Fig. A): Batter y needs to be charged.

• Top and bottom LED lights are ﬂashing (Fig . B): Battery temperature is not optimal, so charging is

temporarily paused. Leave battery plugged in and charging will resume soon.

• If top 2 or bottom 2 LED lights are ﬂashing (Fig. C , Fig. D), call Customer Service.

Fig. A Fig. CFig. B Fig. D

0800 862 0453

NOTE: Not a ll accessories come with all un its. P lease see the e nclos ed Quick Start Gui de for your unit 's conﬁ guration. To order add itional accessories, vis it sharkaccessories.com.

R S T

sharkclean.eu

FIVE (5) YEAR LIMITED WARRANTY

TWO (2) YEAR LIMITED BATTERY WARRANTY

When a consumer buys a product in the UK , they get the beneﬁt of legal rights relating to the quality of the product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark we are so conﬁdent about the quality of our products that we give the original product owner an additional manufacturer’s warranty of up to ﬁve years. ( 1 year as standard plus 4 years when you register) These terms and conditions relate to our manufacturer’s warranty only - your statutory rights are unaected. Please note that the 5 year guarantee is available in all EU countries and in the UK if it stops being an EU country during the guarantee term.

The conditions below describe the prerequisites and scope of our warranty. They do not aect your statutor y rights or the obligations of your retailer and your contract with them.

The lithium ion power pack is not covered by the 5 year guarantee (see battery warranty on next page)

Shark® Guarantees

A household appliance like a vacuum cleaner constitutes a sizeable investment. Your new machine needs to work properly for as long as possible. The guarantee it comes with is an important consideration - and reﬂects how much conﬁdence the manufacturer has in its product and manufacturing quality.

Every Shark machine comes with a free parts and labour guarantee. Our customer service helpline (0800 862

0453) is open from 9.00am to 6.00pm Monday - Friday. It ’s free to call, and you’ll be put straight through to a

Shark representative. You’ll also ﬁnd online support at www.sharkclean.eu/uk.

How do I register my extended Shark ® guarantee?

You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:

• Date you purchased the machine (receipt or delivery note)

• To register online, please visit www.sharkclean.eu/uk/register-guarantee

IM P O RTAN T

• Both the 12 months and the extended 4 years guarantee will only cover your product from the date of purchase.

• Please keep your receipt at all times. Should you need to use your extended guarantee we will need your receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt may invalidate your guarantee.

What are the beneﬁts of registering my free Shark guarantee?

When you register your guarantee we’ll have your details to hand if we ever need to get in touch. If you further agree to receive communications from us, you can also receive tips and advice on how to get the best out of your Shark vacuum and hear the latest news about new Shark technology and launches.

If you register your guarantee online, you’ll get instant conﬁrmation that we’ve received your details.

How long are new Shark machines guaranteed for?

Our conﬁdence in our design and quality control means that your new Shark vacuum cleaner is guaranteed for a total of up to ﬁve years for the original owner (12 months plus an extended warranty of 4 years).

What is covered by the free Shark guarantee? Repair or replacement of your Shark machine (at Shark’s discretion), including all parts and labour. A Shark

guarantee is in addition to your legal rights as a consumer.

What is not covered by the free Shark guarantee?

1. Blockages - For details of how to unblock your vacuum cleaner, please refer to the Operating Manual.

2. Normal wear and tear such as brush bar, fuse, belt, batteries, hose etc.

3. Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of

the vacuum cleaner which is not in accordance with the Shark Operating Manual supplied with your machine.

4. Use of the vacuum cleaner for anything other than normal domestic household purposes.

5. Use of parts not assembled or installed in accordance with the operating instructions.

6. Use of parts and accessories which are not Shark Genuine Components.

7. Faulty installation (except where installed by Shark).

8. Repairs or alterations carried out by parties other than Shark or its agents.

9. The Lithium ION power pack batter y. Please see next pa for battery warranty.

10. Claims for repairs made under the extended manufacturer’s guarantee by anyone other than the original owner

who registered the product.

What happens when my guarantee runs out?

Shark does not design products to last for a limited time. We do appreciate that there may be a desire for our customers to want to repair their vacuum cleaners after the warranty has elapsed or the product has been sold to a new owner. In this case please contact our free phone customer service help line and ask about our out warranty program, on 0800 8 62 0453.

Where can I buy genuine Shark spares and accessories?

Shark spares and accessories are developed by the same engineers who developed your Shark vacuum. You’ll ﬁnd a full range of Shark spares, replacement parts and accessories for all Shark machines at www.sharkclean.eu.

Please remember that using non-Shark spares invalidates your guarantee.

When a consumer buys a product in the UK , they get the beneﬁt of legal rights relating to the quality of the product (your “statutor y rights”). You can enforce these rights against your retailer. However, at Shark we are so conﬁdent about the quality of our products that we give the original product owner an additional manufacturer’s warranty of up to two years . (1 year as standard plus 1 year when you register) These terms and conditions relate to our manufacturer’s warranty only - your statutory rights are unaected. Please note that the 2 year guarantee is available in all EU countries and in the UK if it stops being an EU country during the guarantee term.

The conditions below describe the prerequisites and scope of our warranty. They do not aect your statutor y rights or the obligations of your retailer and your contract with them.

Shark® Guarantees

Every Shark machine comes with a free parts and labour guarantee. Our customer service helpline is 0800 8 62 0453. It’s free to call, and you’ll be put straight through to a Shark representative. You’ll also ﬁnd online support at www. sharkclean.eu/uk.

How do I register my extended Shark ® guarantee?

You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:

• Date you purchased the machine (receipt or delivery note)

• To register online, please visit www.sharkclean.eu/uk/register-guarantee

IM P O RTAN T

• Both the 12 months and the extended 1 year guarantee will only cover your product from the date of purchase.

What are the beneﬁts of registering my free Shark guarantee?

If you register your guarantee online, you’ll get instant conﬁrmation that we’ve received your details.

How long are new Shark machines guaranteed for?

What is covered by the free Shark guarantee? Repair or replacement of your Shark machine (at Shark’s discretion), including all parts and labour. A Shark guarantee

is in addition to your legal rights as a consumer.

What is not covered by the free Shark guarantee?

1. Blockages - For details of how to unblock your vacuum cleaner, please refer to the Operating Manual.

2. Normal wear and tear such as brush bar, fuse, belt, batteries, hose etc.

3. Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling

of the vacuum cleaner which is not in accordance with the Shark Operating Manual supplied with your machine.

4. Use of the vacuum cleaner for anything other than normal domestic household purposes.

5. Use of parts not assembled or installed in accordance with the operating instructions.

6. Use of par ts and accessories which are not Shark Genuine Components.

7. Faulty installation (except where installed by Shark).

8. Repairs or alterations carried out by parties other than Shark or its agents.

9. Claims for repairs made under the extended manufacturer’s guarantee by anyone other than the original owner

who registered the product.

What happens when my guarantee runs out?

Where can I buy genuine Shark spares and accessories?

Please remember that using non-Shark spares invalidates your guarantee.

0800 862 0453

sharkclean.eu

Euro-Pro Europe Limited 3150 Century Way Thorpe Park Leeds LS15 8ZB 0800 862 0453 ninjakitchen�eu

Illustrations may dier from actual product. We are constantly striving to improve our products; therefore the speciﬁcations contained herein are subject to change withoutnotice.

IZ201UK_IZ251UK_Series_IB_E_MP_190924_Mv1 PRINTED IN CHINA

@sharkcleaninguk

@sharkcleanuk

Shark IZ251UKT Instruction manual

Specifications and Main Features

Frequently Asked Questions

User Manual