Shark DuoClean IF130UK Series, DuoClean IF260UK Series Instructions Manual

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Page 1

DuoClean® Cordless Vacuum

IF130UK IF260UK

Series

INSTRUCTIONS

sharkclean.eu

0800 862 0453

Page 2

THANK YOU

for purchasing the Shark® DuoClean® Cordless Vacuum

CONTENTS

Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 3

Getting To Know Your Shark

DuoClean® Cordless Vacuum � � � � � � � � � � � � � �6

TIP: You can ﬁnd the

model and serial numbers on the QR code label which is located on the bottom of the dust cup.

registermyshark.co.uk

0800 862 0453

Scan QR code using mobile device

RECORD THIS INFORMATION

Model Number: ��

Date of Purchase (Keep receipt): ��

Store of Purchase: ��

TECHNICAL SPECIFICATIONS

Voltage: 25.2V

Amps: 11.9A

Using Your Lithium ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � � 7

Installing Your Lithium ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � 7 Charging Your Lithium ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � �7 Using the Lithium ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �7 Using the Lithium ION Power Pack Battery Charging Dock � � � � � � � � � � � � � � � � � 7 LED Battery Power Meter � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7 Recycling Your Lithium ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � 7

Assembling Your Vacuum Cleaner � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �8

Using the Flexology™ wand � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �9

Flexology Storage � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �9

Using Smart Response™ Technology � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10

Choosing a Floor Setting � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10 Choosing a Suction Setting � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10

Using Your Vacuum in Above-Floor Mode � � � � � � � � � � � � � � � � � � � � � � � � � � � � 11

Accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13

Maintaining Your Vacuum Cleaner � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15

Emptying the Dust Cup � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15 Cleaning the Filters � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 16 Maintaining the Brushroll � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17 Maintaining the Soft Roller � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18 Checking for Blockages � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18

Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 19

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE�

This instruction manual is designed to help you get a complete understanding of your new Shark DuoClean Cordless Vacuum.

If you have any questions, please call the Customer Service line at 0800 862 0453.

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Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 21

Battery Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 22

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IMPORTANT SAFETY INSTRUCTIONS

CAREFULLY READ ALL INSTRUCTIONS BEFORE USE • FOR HOUSEHOLD USE ONLY If the plug does not ﬁt fully into the outlet, reverse the plug. If it still does not ﬁt, contact a qualiﬁed electrician. DO NOT force into outlet or try to modify to ﬁt.

SAVE THESE INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE

WARNING

To reduce the risk of ﬁre, electric shock, injury, or property damage resulting from improper use of the vacuum, carefully observe the following instructions

GENERAL WARNINGS :

his vacuum cleaner consists of a motorized

1 T

nozzle, wand, and vacuum pod. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user.

2 Before each use, carefully inspect all parts

for any damage. If a part is damaged, discontinue use.

3 Use only identical replacement parts.

4 This vacuum cleaner contains no

serviceable parts.

5 Use only as described in this manual. DO

NOT use the vacuum for any purpose

other than those described in this manual.

6 With the exception of ﬁlters, DO NOT

expose any parts of the vacuum to water or other liquids.

USE WARNINGS : 7 This appliance is not intended for use by

persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

8 Always turn off the vacuum cleaner before

connecting or disconnecting any motorized nozzles, chargers, batteries, or other electrical or mechanical parts.

9 DO NOT handle plug or vacuum cleaner

with wet hands.

10 DO NOT use without soft roller, dustcup,

ﬁlters, and brushrolls in place.

11 Only use Shark® branded ﬁlters and

accessories. Failure to do so will void the warranty.

12 DO NOT use an extension cord with this

appliance.

13 DO NOT damage the power cord

a) DO NOT unplug by pulling on cord. Grasp the plug, not the cord. b) DO NO power cord, close a door on the cord, pull the cord

14 DO NO

accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airﬂow.

15 DO NOT use if nozzle or accessory

airﬂow is restricted. If the air paths or the motorized ﬂoor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical outlet. Remove all obstructions before you plug in and turn on the unit again.

16 Keep nozzle and all vacuum openings

away from hair, face, ﬁngers, uncovered feet, or loose clothing.

17 DO NOT use if vacuum cleaner is not

working as it should, or has been dropped, damaged, left outdoors, or dropped into water.

18 Use extra care when cleaning on stairs.

19 DO NOT leave the vacuum cleaner

unattended while powered on.

20 When powered on, keep the vacuum

cleaner moving over the carpet surface at all times to avoid damaging the carpet ﬁbres.

T run the vacuum cleaner over the

put any objects into nozzle or

21 DO NOT place vacuum cleaner on

unstable surfaces such as chairs or tables.

22 DO NOT use to pick up:

a) Liquids b) Large objects c) Hard or sharp objects (glass, nails, screws, or coins) d) Large quantities of dust (drywall dust, ﬁreplace ash, or embers). DO NOT use as an attachment to power tools for dust collection. e) Smoking or burning objects (hot coals, cigarette butts, or matches) f) Flammable or combustible materials (lighter ﬂuid, gasoline, or kerosene) g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)

DO NOT use in the following areas: a) Poorly lit areas b) Wet or damp surfaces c) Outdoor areas d) Spaces that are enclosed and may

contain explosive or toxic fumes or vapors (lighter ﬂuid, gasoline, kerosene, paint, paint thinners, mothprooﬁng substances, or ﬂammable dust)

24 Turn off the vacuum before inserting or

removing the Lithium-Ion Battery, as well as before plugging in or unplugging the charger

25 Turn off the vacuum and remove the ION

Power Pack Battery before any adjustment, cleaning, maintenance or troubleshooting.

During cleaning or routine maintenance, DO NOT cut anything other than hair, ﬁbers, or string wrapped around the brushro

27 Allow all ﬁlters to air-dry completely before

replacing in the vacuum to prevent liquid from being drawn into electric parts.

ll.

28 DO NOT modify or attempt to repair the

vacuum or the Lithium-Ion Battery yourself, except as indicated in this manual. DO NOT use the Lithium-Ion Battery or vacuum if it has been modiﬁed or damaged.

29 Store the vacuum indoors. DO NOT use or

store below 3°C (37.4°F) or above 40°C (104°F). Ensure the appliance is at room temperature before operating

LITHIUM ION BATTERY USE 30 The Lithium-Ion Battery is the power

source for the vacuum cleaner. Carefully read and follow all charging instructions.

31 To prevent unintentional starting, ensure

the vacuum is powered off before picking up or carrying the vacuum. DO NOT Carry the appliance with your ﬁnger on the power switch.

32 Use only the Shark Chargers YLS0243A-

U288080 and YLS0483A-U2880802, use only Lithium-Ion Battery XBAT200EU. Use of batteries or battery chargers other than those indicated may create a risk of ﬁre

33 Keep the ION Power Pack Battery away

from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals together increases the risk of ﬁre or burns.

Under abusive conditions, liquids may be ejected from the ION Power Pack Battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, ﬂush with water. If liquid contacts eyes, seek medical help.

35 DO NOT store Lithium-Ion Battery at

temperatures below 3°C (37.4°F) or above 40°C (104°F). to maintain long term battery life. Ensure ION Power Pack Battery is at room temperature before use.

CONTINUED ON PAGE 5

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0800 862 0453 sharkclean.eu

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IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY

GETTING TO KNOW YOUR SHARK® DuoClean® CORDLESS VACUUM

WARNING

To reduce the risk of injury, ﬁre, electric shock, and property damage

resulting from improper use of the appliance, carefully observe the following instructions� This unit contains electrical connections and moving parts that potentially present risk to the user�

36 DO NOT charge Lithium-Ion Battery at

temperatures below 10°C (50°F) or above 40°C (104°F). Charging improperly or at temperatures outside of the speciﬁed range may damage the ION Power Pack Battery and increase the risk of ﬁre.

37 DO NOT expose the Lithium-Ion Battery to

ﬁre or temperatures above 130°C (265°F) as it may cause explosion.

SAVE THESE INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE

WELCOME!

Congratulations on your purchase. Use this instruction manual to learn about your new vacuum’s great features. From assembly to use to maintenance, you will ﬁnd it all in here.

NOTE: Your Lithium ION Power Pack Battery does not come fully charged. Prior to ﬁrst use, fully charge. During ﬁrst use, discharge fully to condition your Lithium ION Power Pack Battery. Failure to do so may cause LED indications to work incorrectly. Always store Lithium ION Power Pack Battery with a partial charge.

A B

Wand

Release

A Power Switch

B Battery Release

C Handheld Vacuum

D Lithium ION Power Pack

Battery

E Dust Cup Release

F Flexology™ Wand Release

G Flexology Storage Carry

Handle

H Flexology Wand Button

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I Flexology Wand

J DuoClean Floor Nozzle

K Lower Wand Release

Pedal

L Brushroll Garage Release

Buttons

M Headlights

N Soft Roller

O Soft Roller Access Tab

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USING YOUR LITHIUM ION POWER PACK BATTERY

ASSEMBLING YOUR VACUUM CLEANER

NOTE: Some charging

options may not be included with your vacuum.

To purchase additional or replacement Lithium ION Power Pack Batteries, chargers, and charging docks, visit sharkclean.eu

DID YOU KNOW?

The DuoClean® ﬂoor nozzle has LED headlights that turn on automatically to illuminate the ﬂoor surface.

RECYCLING YOUR LITHIUM ION POWER PACK BATTERY

When your Lithium ION Power Pack Battery needs to be replaced, dispose of it or recycle it in accordance with local regulations. In some areas, it is illegal to place spent lithium-ion batteries in the bin or in a municipal solid waste stream. Return spent power packs to an authorised recycling center or to retailer for recycling. Contact your local recycling center for information on where to drop off the spentpower pack.

NOTE: Lithium-ION Power Pack takes approximately 3.5 hours for full charge.

NOTE: When used in handvac mode, the Lithium ION Power Pack provides up to 30 minutes of runtime.

INSTALLING YOUR LITHIUM ION Power Pack BATTERY

Slide the Lithium ION Power Pack Battery into the slot on the back of the handheld vacuum.

To remove, pinch the release tab and slide the Lithium ION Power Pack Battery out of the handheld vacuum.

CHARGING YOUR LITHIUM ION Power Pack BATTERY Using the LITHIUM ION Power Pack Battery Charger

Connect the Lithium ION Power Pack Battery Charger to the port on the side of the Lithium ION Power Pack Battery, then plug the charger into a wall socket. The ION Power Pack Battery can be charged whether it is inside or outside the handheld vacuum.

Using the Lithium ION Power Pack Battery Charging Dock

ION

POW ER P AC K

Connect Lithium ION Power Pack Battery Charger to the Charging Dock. Place power pack onto dock, then connect charger to wall socket.

LED BATTERY POWER METER In Use

As the Lithium ION Power Pack discharges, its 3 LED lights will gradually turn off in sequential order. When less than 5% of charge remains, the bottom LED light will ﬂash, indicating a charge is needed.

Full Charge

Mid Charge

Low Charge

Nearly Empty

No Charge

Charging

As the Lithium ION Power Pack Battery charges, the lights will ﬁrst blink and then illuminate steadily, in sequential order. All 3 lights will glow steadily upon receiving a full charge, and then turn off after a short period. This preserves long-term battery life and allows the battery to remain connected to the charger even after reaching full charge.

STEP 1

CLICK

1 Insert the wand into the DuoClean® ﬂoor

nozzle, pressing it in until it clicks securely into place.

2 Insert the handheld vacuum into the top

of the wand, pressing it in until it clicks securely into place.

STEP 2

CLICK

Low Charge

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Mid Charge

Nearly Full

Full Charge

WARNING: This vacuum does not stand up on its own. For storage instruction please refer to page 9.

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USING THE FLEXOLOGY™ WAND

USING SMART RESPONSE™ TECHNOLOGY

WAR NING: This

vacuum does not stand up on its own. Using the unit when it lacks stability may result in personal injury. To place in Flexology Storage mode, press the Flexology Wand button and gently fold the handheld vacuum down toward the ﬂoor nozzle.

TIP: The carry handle located below the handheld vacuum can also be used to assist in taking the vacuum in and out of Flexology Storage mode.

NOTE: Before vacuuming your delicate rugs or carpet, refer to the rug manufacturer’s recommended cleaning instructions.

USAGE

STORAGE

Surface Settings Power Button Suction Settings

CARPET

For carp ets.

FLOOR

For hard ﬂ oors and small area rugs .

ION POWER

For Extended runtime.

1-minute boos t of increased

suctio n for high-trafﬁc

areas and heavy messes .

1-minute period ends .

ION BOOST

Press for a timed

To use ION BOOS T

mode for longer

than 1- minute, you

can re-press the

ION BOOST

button when the

You can end

ION BOOST

mode prior to

the 1-minute

by pressing the

ION BOOST button.

Press an d

hold IO N BOOST

for manual control of the mod e for as

long as you need it.

WHAT DOES THE BRUSHROLL INDICATOR LIGHT MEAN?

Solid Green

The brushrolls are on and working as they should.

Solid Red

There is a jam in the brushroll area. Turn your vacuum off and remove the blockage.

No Light

The brushrolls are off because the vacuum is off, or the nozzle is not correctly connected to the wand or handheld vacuum.

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1 To start vacuuming, press the Power button, then recline

the wand to start the brushrolls.

USING THE FLEXOLOGY WAND

To easily access hard-to-reach areas under furniture without

having to bend down, press the Flexology Wand button to position the wand to a lower angle.

FLEXOLOGY STORAGE

1 Press the Flexology Wand Lock Release button and gently

fold the handheld vacuum forward toward the ﬂoor nozzle until it locks in storage mode. Use the handle to carry the vacuum to its storage location.

To take the vacuum out of storage mode, press the Flexology Wand Lock Release button while lifting up the handheld vacuum. When straightened, the wand will lock in place.

Page 7

USING YOUR VACUUM CLEANER IN ABOVE-FLOOR MODE

TIP: To conveniently

clean stairs, attach the handheld vacuum directly to the DuoClean® ﬂoor nozzle.

STEP 1 STEP 2

FOR LONG-REACH CLEANING: 1 Stand the vacuum upright.

Step on the foot pedal and pull the wand up to disconnect it from the DuoClean ﬂoor nozzle. Press the Flexology Wand button to vacuum with the wand at a lower angle.

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™

2 Attach desired cleaning

accessory to the wand.

FOR SHORT-REACH CLEANING:

™

1 Press the Flexology

on the top of the wand to disconnect it from the handheld vacuum.

Wand Release button

2 Attach desired cleaning accessory to the

handheld vacuum.

Page 8

ACCESSORIES

There are a variety of accessories that are compatible with this vacuumseries.

The Quick Start Guide shows the select accessories that are included with your model.

To purchase additional accessories, go to sharkclean.eu.

A Dusting Brush

Cleans hard surfaces

and upholstery.

C Anti-Allergen Dust

Brush

Specially designed for removing ﬁne dust and allergen particles from the most delicate surfaces.

E Lithium ION Power

Pack Battery Charger

Can be plugged directly

into the Lithium ION Power Pack Battery, or used as a power source for the Lithium ION Power Pack Battery Charging Dock.

B Crevice Tool

Clean tight spaces, reach

skirting boards and ceilings with this slim crevice tool.

D Lithium ION Power

Pack Battery Charging Dock*

Portable units for stand-

alone charging of 1-2 batteries wherever an outlet is nearby.

F Deep-Cleaning

Motorised Pet Tool*

Motorised compact

brush powerful enough to remove deeply embedded allergens, dirt and hair from multiple surfaces. Stores onboard for your convenience.

G Flexology™ Under

Appliance Wand

Pivoting wand that extends

to clean under appliances and on top of furniture.

Certain models only.

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H Upholstery Tool

For removing stubborn

pet hair from upholstery and more.

Page 9

MAINTAINING YOUR VACUUM CLEANER

CAUTION: Hand

wash ﬁlters only with lukewarm water to prevent damage from cleaning chemicals. Allow ALL ﬁlters to airdry completely before replacing them in the vacuum to prevent liquid from being drawn into electricparts.

CAUTION: Turn off power and remove power pack before servicing.

IMPORTANT: Clean the dust screen inside the dust cup as required. DO NOT use soap when cleaning the HEPA ﬁlter.

NOTE: Empty dust cup when debris reaches the MAX ﬁll line.

FILTER COVER LID

FOAM FILTER FILTER FRAME

HEPA FILTER

*Only with certain models.

REPLACING FILTERS:

The Pre-Motor Filter Kit (Foam & Filter frame) should be replaced every 2.5 years, and the HEPA Filter should be replaced every 3 years, subject to frequency of use.

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EMPTYING THE DUST CUP 1 To empty dust cup, ﬁrst remove the handheld vacuum from

the wand by pressing the Wand Release button and pulling up on the handheld vacuum. Position dust cup over a bin, then open the bottom of the dust cup by pressing the Dust Cup release button on the side.

CLEANING PRE-MOTOR FILTER (ONCE A MONTH)

To clean the foam ﬁlter, remove the ﬁlter cover lid on the top of the handheld vacuum and slide off the foam ﬁlter. Rinse foam ﬁlter and ﬁlter frame with water. Tap loose dirt off ﬁlter between washes as needed. Once foam ﬁlter is completely dry, return it to the ﬁlter frame, then replace the ﬁlter frame and the ﬁlter cover.

CLEANING HEPA FILTER* (ONCE A YEAR)

To clean the HEPA ﬁlter, remove the cover on the bottom of the handheld vacuum by pressing the release button. Remove HEPA ﬁlter. Rinse with water. Once completely dry, reinsert the HEPA ﬁlter and close the ﬁlter cover lid.

IMPORTANT: To prevent damage, rinse ﬁlters with lukewarm water ONLY. DO NOT use soap. Allow ﬁlters to air-dry for at least 24 hours before replacing them in the vacuum to prevent liquid from being drawn into electric parts.

Page 10

MAINTAINING YOUR VACUUM - CONT�

IMPORTANT: When

cleaning brushroll, be sure to not cut anything other than hair, string, ﬁbres, or other debris.

TIP: Ensure the brushroll garage is completely sealed and closed before using.

NOTE: Heavy usage over time may require minimal upkeep in order to maintain your vacuum’s appearance.

STEP 1 STEP 2

MAINTAINING THE BRUSHROLL 1 Open the brushroll lid by sliding both release buttons away

from you, toward the back of the ﬂoor nozzle, then lifting off the garage. Remove any string, hair, or debris that may be wrapped around the brushroll by running scissors along the guide on the brushroll.

2 Close the brushroll lid by inserting the tabs on the lid into

the slots on the ﬂoor nozzle, then pressing down on the lid, above the headlights, until both sides click into place.

MAINTAINING THE SOFT ROLLER

Open the brushroll garage by sliding both

release buttons away from you, toward the back of the ﬂoor nozzle, then lifting off the garage. Lift out the Soft Roller by the tab on the right side. Clean off any string, carpet ﬁbres, or hair that may be wrapped around the Soft Roller, and remove debris from the roller housing.

Wash the Soft Roller as needed, using only water. Air-dry completely for at least 24 hours before returning it to the brushroll garage

3 Reinsert the Soft Roller by sliding it into

the front of the ﬂoor nozzle until it clicks into place. Close the brushroll garage by inserting the tabs on the lid into the slots on the ﬂoor nozzle, then pressing down on the lid, above the headlights, until both sides click into place.

CHECKING FOR BLOCKAGES: Handheld, Wand, and Floor Nozzle

1 Turn off vacuum and remove Lithium ION

Power Pack.

2 Remove the wand from the handheld

vacuum and check all intake openings to the dust cup.

3 Remove the ﬂoor nozzle from the wand

and check the wand for blockages.

4 Tilt neck of ﬂoor nozzle back to straighten

the airway to remove blockages.

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Page 11

TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of shock and unintended operation, turn off power and remove power pack before servicing�

Vacuum is not picking up debris, no suction or light suction�

(Refer to Maintenance section for more information�)

• Check ﬁlters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the ﬁlters before reinserting in the vacuum.

• Dust cup may be full; empty dust cup.

• Check ﬂoor nozzle for blockages; clear blockages if required.

• Remove any string, carpet ﬁbres, or hair that may be wrapped around the brushroll and Soft Roller

or trapped behind the Soft Roller.

• Check connection between handvac and wand for blockages; clear blockages if required. If the issue persists, please contact Customer Service at 0800 862 0453

Vacuum lifts rugs�

• Check that vacuum is in EXTENDED RUNTIME mode. Take care when vacuuming rugs with delicately sewn edges.

• Turn off the unit to disengage the brushroll and restart with the Power button.

Brushroll/Soft Roller does not spin�

• If Brushroll Indicator Light on the ﬂoor nozzle turns red, the brushroll and/or Soft Roller have stopped spinning. Immediately turn off and remove Lithium ION Power Pack from handheld vacuum and remove blockage before reconnecting and turning vacuum back on. If light turns green, the blockage has been successfully cleared. If it remains red, please contact Customer Ser vice at 0800 862 0453.

• If headlights are not illuminated, there is a connection issue between the handheld vacuum, wand, and nozzle. Try disconnecting and reattaching the pieces. If the headlights still do not illuminate, please contact Customer Service at 0800 862 0453.

Vacuum turns off on its own�

There are several possible reasons for the vacuum turning off on its own, including blockages, Lithium ION Power Pack issues, and overheating. If vacuum turns off on its own, per form the following steps:

1. Check LED lights on Lithium ION Power Pack to see if it needs to be recharged. If power pack does not need charging, turn off vacuum and remove power pack.

2. Empty dust cup and clean ﬁlters (see Maintenance section).

3. Check wand, accessories, and inlet openings and remove any blockages.

4. Allow unit and Lithium ION Power Pack to cool for at least 45 minutes, until it returns to room temperature.

5. Return power pack to vacuum and press Power button.

Note: If vacuum still does not operate properly, contact Customer Service at 0800 862 0453.

LED lights on ION Power Pack are ﬂashing�

• If top 2 or bottom 2 LED lights are ﬂashing (Fig. A, Fig. B), call Customer Service at 0800 862 0453.

• Bottom LED light is ﬂashing (Fig. C): Lithium ION Power Pack needs to be charged.

• Top and bottom LED lights are ﬂashing (Fig. D): Lithium ION Power Pack temperature is not optimal,

so charging is temporarily paused. Leave power pack plugged in and charging will resume soon.

LIGHT INDICATOR WHAT IT MEANS

Unit temperature is high. Turn off

FLOOR and CARPET icons alternate illuminating

ION POWER and ION BOOST icons are ﬂashing together

Headlights are ﬂashing

vacuum. While unit is cooling, look for blockages and remove any that are found. Filters may also need to be cleaned.

Blockage detected. Turn off unit and remove blockage.

Debris caught in the brushroll. Turn off the vacuum, then rem ove debris. Garag e door lid may not be properly closed Turn of f the vacuum, and ensure the lid is pro perly clicked in on both sides.

For all other issues, please call Customer Service 0800 862 0453.

Fig. A Fig. B Fig. C Fig. D

20sharkclean.eu19 0800 862 0453

Page 12

FIVE (5) YEAR LIMITED GUARANTEE

TWO (2) YEAR LIMITED BATTERY GUARANTEE

When a consumer buys a product in the UK, they get the beneﬁt of legal rights relating to the quality of the product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark we are so conﬁdent about the quality of our products that we give you an additional ma nufacturer’s guarantee of up to ﬁve years. (1 year as standard plus 4 years when you registe r) These terms and conditions relate to our manufacturer’s guarantee only – your statutor y rights are unaffected. Please note that the 5 year guarantee is available in all EU countr ies and in the UK if it stops being an EU country during the gua rantee term.

The conditions b elow describe th e prerequisites a nd scope of our guarantee. They do not affect your statutor y rights or the obligations of your retailer and your contract with them.

The Lithium-Ion Batter y pack is not covered by the 5 year guarantee (see battery guarantee on next page)

Shark® Guarantees

A household appliance like a vacuum cleaner constitutes a sizeable investment. Your new machine needs to work properly for as long as possible. The guarantee it comes with is an important consideration - and reﬂects how much conﬁdence the manufacturer has in its product and manufacturing quality. Every Shark machine comes with a free par ts and labour guarantee. Our customer service helpline (08 00 862 0453) is open from

9.00am to 6.00pm Mond ay - Friday. It’s free to call, and you’ll be put straight through to a Shark representative. You’ll also ﬁnd

online support at www.sharkclean.eu/uk.

How do I register my exten ded Shark® guarantee?

You can registe r your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:

• Model no.

Serial Number (only if available)

•

Date you purchased the machine (receipt or delivery note)

To register online, please visit www.sharkclean.eu/uk/register-guarantee

IM POR TANT

• The manufacturer’s guarantee covers your product for 12 months (or for 5 years, if registered) star ting on the date of

purchase.

• Please ke ep your receipt at all times. Should you need to use your guarantee we will need your receipt to verify the

information you have supplied to us is correct. The inability to produ ce a valid receipt may invalidate your guarantee.

What are the beneﬁt s of registering my free Shark guarantee?

When you register your guarantee you can choose to receive our newsletter containing tips, advice and competitions. Hear the latest news about new Shark technolo gy and launches. If you register your guarantee online, you’ll get instant conﬁrmation that we’ve received your details.

How long are new Shark machines guaranteed for?

Our conﬁdence in our design and quality control means that your new Shark vacuum cleaner is guaranteed for a total of ﬁve years (12 months plus an ex tended guarantee of 4 years).

What is covered by th e free Shark guarantee?

Repair or replac ement of your Shark machine (at Shark’s discretion), including all par ts and labour. A Shark guarantee is in addition to your legal rights as a consumer.

What is not covered by the free Shark guarantee?

1. Blockages – For details of how to unblock your vacuu m cleaner, please refer to the Operating Manual.

2. Normal wear and tear such as brush bar, fuse, belt, bat teries, hose etc.

3. Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the vacuum

cleaner which is not in accordance with the Shark Operating Manual supplied with your machine.

Use of the vacuum cleaner for anything other than normal domestic household purposes.

5. Use of par ts not assembled or installed in accordance with the operating instructions.

6. Use of par ts and accessor ies which are not Sh ark spares.

7. Faulty installation (except where installed by Shark).

Repairs or alterations carried out by parties other than Shark or its agents.

The Lithium ION battery. Please see next page for batter y guarantee.

What happens when my guarantee ru ns out?

Shark does not design products to last for a limited time. We do appreciate that there may be a desire for our customers to want to repair their vacuum cleaners after the guarantee has elapsed. In this case please contact our free phone customer service help line and a sk about our guarantee program, on 08 00 862 0453.

Where can I buy genui ne Sha rk spares and accessories?

Shark spares and accessories are developed by the same engineers who developed your Shark vacuum. You’ll ﬁnd a full range of Shark spares, replacement parts and accessories for all Shark machines at www.sharkclean.eu.

Please remember that using non-Shark spares may invalidate your manufacturer’s guarantee. However your statutory rights are unaffected.

When a consumer buys a product in the UK, they get the beneﬁt of legal rights relating to the quality of the product (your “statutor y rights”). You can enforce these rights against your retailer. However, at Shark we are so conﬁdent about the quality of our products that we give you an additional manufacturer’s battery guarantee of up to two years. (1 year as standard plus 1 year whe n you register) These terms and conditions relate to our manufacturer’s battery guarantee only – your statutor y rights are unaffected. Ple ase note that the 2 year guarantee is available in all EU countries and in the UK if it stops being an EU countr y during the guarantee term.

The conditions below describe the prerequisites and scope of our guarantee. They do not affect your statutory rights or the obligations of your retailer and your contract with them.

Shark® Guarantees

Our customer ser vice helpline (0800 862 0453) is open from 9.00am to 6.00pm Monday - Friday. It’s free to call, and you’ll be put straight through to a Shark representative. You’ll also ﬁnd online suppor t at ww w.sharkclean.eu/uk.

How do I register my extended Shark® guarantee?

You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:

• Model no.

• Serial Number (only if available)

• Date you purchased the machine (receipt or delivery note) To register online, please visit www.sharkclean.eu/uk/register-guarantee

IMPORTANT

• The manufacturer’s guarantee covers your battery for 12 months (or for 2 years, if registered) starting on the date of purchase.

• Please ke ep your receipt at all times. Should you need to use your guarantee we will need your receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt may invalidate your guarantee.

What are the beneﬁt s of regi steri ng my free Shark guara ntee?

When you register your guarantee we’ll have your details to hand if we ever need to get in touch. You can also receive tips and advice on how to get the best out of your Shark vacuum and hear the latest news about new Shark technology and launches. If you register your guarantee online, you’ll get instant conﬁrmation that we’ve received your details.

How long are new Shark Lithiu m-Ion batteries guara nteed for?

Our conﬁdence in our design and quality control means that the battery in your new Shark vacuum cleaner is guaranteed for a total of 2 year s (12 months plus an ex tended guarantee of 1 year).

What is covered in my guarantee?

1. The or iginal Lithium-Ion Battery, in Shark’s sole discretion, will be replaced for up to 2 years from the original purchase date.

2. In the rare event that a replacement battery is issued, the warrant y coverage for the replacement battery ends six months following the receipt date of the replacement bat tery or the remainder of the existing guarantee, whichever is later.

What is not covered by t he free Shark guara ntee?

1. Normal wear and tear of Lithium-Ion Battery, within the temperature range set out under the safety instructions section.

2. Any battery that has been tampered with or used for commercial purposes.

3. Damage caused by misuse, abuse, use of the vacuum outside of the approved temperature range, or careless handling, or damage due to mishandling in transit.

4. Injur y or damage caused to people or things other than the batter y itself.

5. Faulty installation (except where installed by Shark).

6. Repairs or alterations carried out by parties other than Shark or its agents.

Problems with your battery

If your Lithium-Ion batter y fails to operate properly while in use under normal household conditions within the guarantee period, please c all our freephone customer service helpline on 0800 862 0453 for product help and support.

Where can I buy genuine Shark spares and accessories?

21 220800 862 0453 sharkclean.eu

Page 13

This appliance complies with the WEEE-Directive 2012/19/EU on the disposal of electrical and electronic equipment (WEEE).

This marking indicates this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the

environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material sources. To return your used device, please use the return and collection systems or contact the retailer where this product was purchased. They can take this product for environmentally safe recycling.

This appliance complied with the European directives for electromagnetic, compatibility (EMC) 2014/30/EU and its revisions, as well as Low Voltage Directive (LVD) 2014/35/EU and its revisions.

Euro -Pro Europe Limited Unit 15 Mariner Cou rt Calder Business Park Wakeﬁeld, West Yorkshire, WF4 3FL, U K 0800 862 0453 sharkclean�eu

Illustrations may dier from actual product� We are constantly striving to improve our products, therefore the speciﬁcations contained herein are subject to change withoutnotice�

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