Shark Duo Clean APEX Powered Lift-Away AZ1002C Quick Start Manual

POWERED LIFT-AWAY

®

MAINTENANCE

Please be sure to read the enclosed Shark® Owner’s Guide prior to using your vacuum.

Empty dust cup after each use

Filter Maintenance

Wash filters regularly to keep
the suction strong.

Rinse filters with water only, and
allow them to air-dry completely
before reinstalling. Tap loose dirt

Release

Empty

from foam filters as needed
between washes.

See enclosed Owner’s Guide
for complete details on
removing and cleaning filters.

Self-cleaning brushroll

The self-cleaning brushroll delivers nonstop hair removal while you vacuum,
sending it to the dust cup. To clear any blockages, see instructions below.

NOTE: If you see any hair wrapped around
the brushroll, continue cleaning, using
CARPET/LOW PILE mode on a bare
floor surface.

Clearing Blockages

1. To open the brushroll garage, slide both
release buttons on the floor nozzle away
from you, toward the back of the nozzle,
then lift o the lid.

2. Clear away any objects or debris.

3. To close the brushroll garage, insert the
3 tabs on top of lid into the 3 slots in the
nozzle, then push down on both sides of
lid until it clicks securely into place. If the
Brushroll Indicator Light isn’t green and
headlights are flashing, check again that
both sides of lid are locked in place.

Brushroll Maintenance

Carefully remove any debris that may be
impeding the brushroll.

Cleaning the Soft Roller

Lift out the Soft Roller by pulling the tab
on the right side. Clear away any debris,
then slide the Soft Roller back into place.

Checking the Nozzle for Blockages

Tilt neck of nozzle back to straighten the
airway, then remove any blockages.

®

Self-cleaning brushroll

™

QUICK
START
GUIDE

Use this Quick Start Guide to
start using your new vacuum’s
great features.

Register your vacuum at

registeryourshark.com

For questions or to register your product, visit us online at sharkclean.com

©2019 S harkNinja O perating LLC . DUOCLEA N, LIFT-AWAY, POWER ED LIFT-AWAY, and SHARK are registered
trademarks of SharkNinja Oper ating LLC. APE X is a trademark of SharkNin ja Operating L LC.

AZ1002C_QSG_MP_Mv2

For additional parts and
accessories, visit

sharkaccessories.com

AZ1002C

WHAT’S INSIDE:

ASSE M B LY

VERSATILE FLOOR-TO-CEILING CLEANING

A

Handle

B

Hose

C

Vacuum Pod

D

Wand

E

Motorized Floor Nozzle

F

Upholstery Tool

G

Pet Power Brush

H

12" Crevice Tool

F G H

1. Insert wand into floor nozzle.

2. Insert handle into wand.

3. Place pod onto wand.
Slide down to connect.

4. Connect hose to back of pod,
pressing until it clicks into place.

ISSUE

Vacuum is not picking
up debris. No suction
or light suction.

Solution

Empty dust cup, clean
filters, check all openings
for blockages.

ISSUE

Vacuum lifts area rugs.

Solution

Turn o the unit to disengage
the brushrolls and restart
with the Power button.

HAVING TROUBLE?

2

(Click)

C

3

(Click)

ISSUE

Brushroll and/or Soft
Roller does not spin. The
Brushroll Indicator Light
on the floor nozzle turns
red.

Solution

Turn o the unit and
move away from any
obstruction, then turn
on power and tilt handle
back. If the light remains
red, turn o and unplug
the vacuum. Disconnect
the nozzle and remove
any blockages. Make sure
the brushroll lid is firmly

A

B

D

4

(Click)

1

(Click)

E

locked into position on
both sides. Plug in the
vacuum, turn on power,
and tilt handle back.
If the Brushroll Indicator
Light isn’t green and
headlights are flashing,
check again that both
sides of the lid are locked
into place. If the light is
still red, please visit
sharkclean.com/support
for additional information.

UPRIGHT MODE POWERED LIFT-AWAY® MODE

Place your foot gently on the floor
nozzle and tilt the handle back. Choose
floor type and press power button.

Power Button

Floor Type

Hard Floor: Gentle on bare floors

and delicate area rugs .

Carpet/Low Pile: Optimized brushroll

speed and suction for carpets.

Thick Carpet/Area Rug: Optimized

brushroll speed and suction for thick
carpets.

Press Lift-Away Release
button to lift pod o wand to
clean hard-to-reach places.

Lift-Away

Release

DUOCLEAN® TECHNOLOGY

ON FLOORS

Direct engagement with the Soft
Roller removes large particles,
small particles, and stuck-on dust.

Hard Floor

Gentle on bare floors and
delicate area rugs.

The brushroll and
the Soft Roller
both spin together
slowly to help with
debris pickup.

* For deep cleaning per ASTM F 608 (embedded dirt in carpet) please use in Carpet/Low Pile mode. ©2019 Sharkninja Operating LLC

ON CARPETS

The Soft Roller pulls in large particles, while the
deep-cleaning bristle brush removes embedded
fine dirt.

Carpet/Low Pile

Optimized brushroll speed
and suction for carpets.

*

Both brushrolls
spin faster to
help pick up
debris below
the surface.

Thick Carpet/Area Rug

Suction for thick carpets and
area rugs.