CH901
CH950
CH951
CH955
ULTR ACYCLONE
™
IMPORTANT SAFETY INSTRUCTIONS – FOR HOUSEHOLD USE ONLY
READ CAREFULLY BEFORE USE – SAVE THESE INSTRUCTIONS
24.
Pers ons with reduced phy sical, sensor y, or mental capabi lities may only use th e vacuum with super vision or prior
WARNING
To reduce the risk of injury, fire, electric shock, and property damage
resulting from improper use of the appliance, carefully observe the
following instructions. This unit contains electrical connections and
moving parts that potentially present risk to the user.
POWER SUPPLY, CHARGING ADAPTER, AND VACUUM CONTAIN
ELECTRICAL CONNECTIONS. WHEN USING AN ELECTRICAL
APPLIANCE, BASIC PRECAUTIONS SHOULD ALWAYS BE
FOLLOWED, INCLUDING THE FOLLOWING:
1. There are NO serviceable parts .
2. DO NOT use to va cuum any liquids.
3. DO NOT imm erse in water or othe r liquids.
4. If vacuum is da maged, discontin ue use.
5.
To avoid fire, expl osion, or injury, ins pect vacuum and ch arging dock for any da mage before use.
DO NOT
use damag ed vacuum or charg ing dock.
6. DO NOT
use outdo ors or on wet surfac es. Use only on dry s urfaces.
7.
If vacuum cl eaner is not workin g as it should, or has b een dropped, dam aged, left outdo ors, or immer sed in
water, return it to SharkNinja for examination, repair, or adjustment.
8. DO NOT
handle charger or vacuum cleaner with wet hands.
9. DO NOT
leave vacuum cleaner unattended while p owered on.
10.
Keep vacuu m away from heated surf aces.
11.
Always turn o vacuum before conne cting charging a dapter.
12.
For CH901 u se only E-TEK ZD006C0 96050USE OR DK12- 096045A-U charge r and Shark® batte ries. Other typ es of
batteri es may burst, causi ng injury and dam age.
13.
For CH950, C H951, CH955 use only E-TE K ZD012S133075U SD OR DK12-133075A-U cha rger and Shark bat teries. Other
types of b atteries may burs t, causing injur y and damage.
14.
Use charg ing dock on flat and st able surfaces on ly.
15. DO NOT
inciner ate appliance, even if it is s everely damaged, as l ithium-ion bat tery may explode in a fi re.
GENERAL USE
16. D O NOT
carry th e charger by the cord or ya nk to disconnect f rom an outlet; instea d grasp the plug and p ull
to disconne ct.
17.
Keep charg er cord away from heated su rfaces.
18.
Use only as described in this manual.
19.
Keep your wor k area well lit.
20.
To avoid unintenti onal starting , always turn o the vacu um cleaner before pi cking it up or carry ing it, and
before att aching or detachi ng the charger, dust cu p, filter, or any accessori es.
21. DO NOT
put any obje cts into opening s.
22. DO NOT
use if any op ening is blocked; keep f ree of dust, lint, hai r, o r anything that may re duce airflow.
23. DO NOT
use withou t dust cup and filter in p lace.
safety in struction and a n understand ing of the hazards invo lved. Children may no t clean or maintai n the vacuum
without su pervision. Th is vacuum is not a toy.
25. DO NOT
use if air flow is restricted; if th e air paths become bl ocked, turn o the vac uum cleaner. Clear al l
obstruc tions and power on ag ain.
26.
Keep nozzl e away from hair, face, finger s, uncovered feet, o r loose clothing.
27.
Only use manufacturer’s recommended attachments.
28. DO NOT
charge at te mperatures below 5 0°F (10°C) or a bove 104°F (40°C). Ch arging improper ly or at
temperat ures outside of the s pecified range may d amage the batter y and increase the r isk of fire.
29.
Store the appliance indoors.
temperature before operating.
DUST CUP/FILTERS/ACCESSORIES
Before tur ning on the vacuum:
30.
Make sure fil ter is thoroughly dr y after routine clea ning.
31.
Make sure du st cup and filter are in pl ace after routine ma intenance.
32.
Make sure acc essories are fre e of blockages and ke ep openings away from f ace and body.
33.
Use only Sh ark brand filters an d accessories .
GENERAL CLEANING
34.
DO NOT v acuu m up h ard or sharp obje cts such as glas s, nails, screw s, or coins that cou ld damage the va cuum cleaner.
35.
DO NOT vacu um up drywall dust , fireplace ash, or em bers.
36.
DO NOT use as a n attachment to powe r tools for dust collec tion.
37.
DO NOT vacu um up smoking or bur ning objects su ch as hot coals, cigar ette butts, or matc hes.
38.
DO NOT vacu um up flammable or co mbustible materia ls (e.g., lighte r fluid, gasoline, o r kerosene) or use
vacuum in a reas where they may be pr esent.
39.
DO NOT vacu um up toxic solutions (e.g., c hlorine bleach , ammonia, or drai n cleaner).
40.
DO NOT use in a n enclosed space wh ere vapors are pre sent from paint, pa int thinner, moth-pr oofing
substa nces, flammable d ust, or other explo sive or toxic materials .
41.
DO NOT imme rse vacuum clea ner in water or other liq uids.
42.
Use extr a care when cleanin g on stairs.
LITHIUM-ION BATTERY
43.
The batte ry is the power source fo r the appliance. DO N OT carry the appl iance with your finger o n the power
button . DO NOT charge appl iance with the power on.
44.
Use only th e included chargi ng dock to charge. Use of i ncorrect charge r may create a risk of fire.
45.
Use appli ance only with inclu ded lithium-io n battery. Use of any oth er battery may crea te a risk of injury and fi re.
46.
Under ab usive conditions, l iquid may be ejected f rom the battery. Avoid cont act with liquid, a s it may cause
irritati on or burns. If conta ct occurs, flush w ith water. If liquid contac ts eyes, seek med ical help.
47.
Store the app liance indoors . To maintain batter y life, DO NOT use or store b attery at temperat ures below 37.4°F
(3°C) o r above 104°F (40°C).
48.
DO NOT expo se appliance to fire or te mperature above 266° F (130°C) as it m ay cause explosio n.
49.
There are NO se rviceable par ts. To ensure safety, DO NO T modify or attem pt to repair the applia nce.
50.
DO NOT use a ba ttery pack or app liance that is damag ed or modified. Da maged or modified b atteries may
exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
DO NOT
use or store i t below 37.4°F (3°C). E nsure the applian ce is at room
Air-Intake Nozzle
A
Dust Cup
B
Dust Cup Release Button
C
Washable Filter
D
Charging Indicator Light
E
On/O Switch
F
Vacuum Body
G
A
B
C
D
G
FEATURES
Charging Adapter
H
Motorized Brush*
I
Self-Cleaning
J
Motorized Brush*
Crevice Tool*
K
Scrubbing Brush*
L
*Accessories vary by model
H K
I
J
E
F
CHARGING YOUR SHARK® VACUUM
1. Insert the charging
1
L
2
adapter plug into
the port on the
handle.
2. Plug the charging
adapter into a
wall outlet. The
charging indicator
light will blink.
Light will go out
when fully charged.
NOTE: Lithiumion battery takes
approximately 6 hours
to charge completely.
1. Press Power button.
2. Run the nozzle over the surface to be cleaned.
3. To empty dust cup, hold your vacuum over the trash.
4. Press the CleanTouch™ Dirt Eject button to open and empty the
dust cup.
USING YOUR SHARK® VACUUM
1
3
2
4
NOTE: For maintenance, see reverse side.
1. To install an accessory, align it with the nozzle, then slide it on.
2. To remove an accessory, slide it straight o the nozzle.
MAINTENANCEACCESSORIES
CLEANING THE DUST CUPINSERTION AND REMOVAL
11
3
5
22
4
6
TWO-YEAR LIMITED WARRANTY
The Two (2) Year Limited Warra nty applies to p urcha ses made from a uthorized
retail ers of SharkNinja Operating LLC. Warranty covera ge app lies to th e original
owner and to the origina l product only and is not transferable.
SharkNinja warrants that the unit shall be free from defe cts in material and
workmanshi p for a period of two (2) years from the date of purchase w hen it is u sed
under norma l household conditions and maintaine d according to th e requi rements
outlin ed in the Owner ’s Guide, sub ject to the following conditio ns and exclusio ns:
What is covered by t his wa rranty?
1. The origina l unit an d/or non -weara ble components de emed defec tive, in
SharkNinja’s sole discretion, wi ll be rep aired o r repla ced up to t wo (2) year s from
the original p urcha se date.
2. In the event a re place ment u nit is issued, the warranty coverage ends six (6)
months followi ng the re ceipt date of the re place ment u nit or the remai nder of the
existin g warra nty, whichever is l ater. Sha rkNinja rese rves th e right to replace the
unit with one of eq ual or greater value.
What is not covered by thi s warra nty?
1. Norm al wear a nd tear of wearable parts (such as foam fi lters , HEPA filte rs, pads,
etc.), whi ch requ ire regular mainten ance and/or repl acement to ensure the p roper
func tioning of your u nit, are not covered by this wa rrant y. Replaceme nt par ts are
available for purchase at sharkaccessories.com.
2. Any unit that has be en tam pered with or us ed for co mmercial purpose s.
3. Damage caused by m isuse (e.g ., vac uuming up water or other liqui ds), abuse ,
negligent handling, failure to perform requ ired ma intenance (e.g., not cleanin g the
filters), or d amag e due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects cause d by repair persons not authorized by Sh arkNinja. These d efects
inclu de damages caused in the pro cess of shippi ng, altering , or rep airin g the
SharkNinja produ ct (or any of it s parts) when the repair is performe d by a repair
perso n not authorize d by Shar kNinja.
6. Products purchased, used , or operated ou tside North America.
How to get servi ce
If your appliance fails to operate prop erly wh ile in use unde r norm al household
conditions within the warranty period, visit sharkclean.com/support for product
care an d maintenance self-h elp. O ur Customer S ervi ce Specialists are a lso available
at 1- 80 0-7 98 -7398 to assist with produ ct sup port a nd warranty s ervi ce optio ns,
inclu ding th e possi bilit y of upgr ading to our VIP warranty ser vice options for select
product categories.
SharkNinja will cover the cost for the custome r to send in the unit to us for repair or
replacement. A fee of $24.9 5 (subject to cha nge) will be charged when SharkNinj a
ships th e repaired or replacement unit.
How to in itiate a warranty claim
You must call 1- 80 0-798 -7398 to in itiate a warrant y claim. You will ne ed the re ceipt
as proof of purch ase. A Customer Ser vice Sp ecialist will provide you with return and
packing instruction information.
How state law ap plie s
This warrant y gives you specific legal rights, an d you also may have other rights that
vary from state to state. Some states do n ot perm it the excl usion or limit ation of
incidental o r conse quential da mages, so the above may not apply to you.
To better a ssist you, we ask tha t you register the produc t and have it with you when you call.
TROUBLESHOOTING
Problem Solution
The vacuum
will not
operate
Motorized
brush will not
work
Vacuum will
not pick up
or suction is
weak
Dust is
escaping from
the vacuum
Battery needs to be recharged. Lithium-ion battery takes approximately
6 hours to charge completely.
Try using a dierent electrical outlet to charge.
The metal contact pins on the motorized brush are not in contact with
the connector slots on the vacuum. Remove the motorized brush and
reinsert firmly into the air-intake nozzle.
The motorized brush is blocked. Carefully remove all lint, hair, or other
debris from the motorized brush.
Dust cup is full. Empty the dust cup.
Dust cup filter needs cleaning or replacement. Clean or replace the dust
cup filter.
Vacuum needs to be recharged.
Empty the dust cup.
The dust cup filter is not installed correctly. Remove it and reinsert it.
The dust cup filter has a hole or a puncture and needs to be replaced.
An obstruction may be blocking the door from closing correctly. Clear
any obstructions and ensure the dust cup door is completely closed.
BATTERY INDICATOR
No Light
Slow Flashing
Light (while
plugged in)
Fast Flashing
Light (in use)
Solid Light
Five Flashes
(after
plugging in)
Low
Battery
Vacuum
Charging
Low
Battery
Fully
Charged
Not
Charging
Press the power button. If the unit doesn't turn on, then the
battery power is too low. Please charge before use.
To charge the vacuum, connect charging cord to unit and
plug into wall outlet. The light will fade in and out slowly as
the vacuum charges.
If the light flashes quickly while the unit is in use, the
battery power is low. Recharge the unit.
When the vacuum is fully charged, the indicator light will
illuminate steadily, then turn o. (It takes approximately 6
hours for a full charge).
If the wrong charger is used, the light will blink five times
and then stop. Use the included charger.
BATTERY REMOVAL AND DISPOSAL
This pro duct uses a recharg eable and reu sabl e lithiu m-io n batte ry. Whe n the bat tery
no long er hol ds a charge, it should b e remove d from th e vacuu m and recycled . DO
NOT incin erate or compo st the ba tter y.
When your lithium-ion battery needs to be replaced, dispose of it or recycle it in
1. Press the dust cup release button and pull out the dust cup.
2. Carefully remove the dust cup filter.
3. To open and empty the dust cup, hold it over the trash, then
press the CleanTouch™ Dirt Eject button (Complete instructions
on reverse side.)
4. Hand-rinse the filter in cold water and let it air-dry for at least 24
hours before reinstalling. Air-dry only. DO NOT use a hair dryer or
clothes dryer.
5. To clean the interior of the dust cup, rinse it with water. Place it
on its side with the lid open to air-dry for at least 24 hours before
reinstalling.
6. When the filter is dry, reinstall it in the dust cup, then reattach
the dust cup.
DO NOT wash any parts or accessories in a dishwasher.
NOTE: For best results, replace the filter every 6 to 9 months.
accordance with local ordinances or regulations. In some areas, it is illegal to place spent
lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent battery
to an authorized recycling center or to retailer for recycling. Contact your local recycling
center for information on where to drop o the spentbattery.
For mor e info rmation on battery rem oval for disposal, please visi t
sharkclean.com/batterysupport
LITHIUM-ION BATTE RY
MUST BE RECYCLED OR
DISPOSED OF PROPERLY
The RB RC™ (R echargeab le Bat tery Recycling Corp oration) seal on the lithi um-i on
battery indicates that the costs to recycle th e battery at the end of its usefu l life have
already been paid by Sh arkN inja . In some areas , it is ill egal to place spent lith ium- ion
batteries in th e trash o r municipal solid waste strea m and th e RBRC progra m provid es
an environmentally conscious alternative.
RBRC , in cooperation with Shark Ninja and other battery us ers, has est ablis hed
programs in the United States and Can ada to fa cilitate the col lection of spent
lithiu m-ion batteries. Help protect our environment and conser ve natur al reso urces
by return ing the s pent lithium -ion batter y to an authorized Shark Ninja service center
or to your local retaile r for recycling . You may also contac t your lo cal recycling center
for info rmation on whe re to drop o the spe nt battery, or call 1- 800 -798-7398.
C
Y
C
L
E
E
R
RBRC
1
.
8
0
0
.
Li-ion
7
9
8
®
9
3
7
.
8
RECORD THIS INFORMATION
Model Number: _________________________________________
Date of Purchase: _______________________________________
REGISTER YOUR PURCHASE
(Keep receipt)
Store of Purchase: _______________________________________
registeryourshark.com
Scan QR code using mobile device
© 2020 SharkNinja Operating LLC.
Needham, MA 02494/Ville St. Laurent, Québec H4S 1A7
1-800-798-7398
TECHNICAL SPECIFICATIONS
CH901: 7.2V
Charging Adapter part number:
E-TEK ZD006C096050USE or
DK12-096045A-U
CH950, CH951, CH955: 10.8V
Charging Adapter part number:
E-TEK ZD012S133075USD or
DK12-133075A-U
sharkclean.com
SHARK is a registered trademark of SharkNinja Operating LLC. CLEANTOUCH and SHARK
ULTRACYCLONE are trademarks of SharkNinja Operating LLC. RBRC is a trademark of
Rechargeable Battery Recycling Corporation.
For Shark | Ninja U.S. Patent information visit shark ninja .com /uspate nts
Printed in China.
Illustrations may dier from actual product.
CH900_SeriesIB_MP_Mv5