Shark Anti Hair Wrap Lift Away Upright Vacuum Cleaner User guide

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Corded Upright Vacuum with Lift-Away Technology & Anti Hair Wrap Brush-Roll

NZ690UK Series

INSTRUCTIONS

sharkclean.co.uk

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THANK YOU

for purchasing the Shark® Corded Upright Vacuum with Lift-Away Technology & Anti Hair Wrap Brush-Roll�

CONTENTS

TIP: You can ﬁnd

the model and serial numbers on the QR code label located on the back of your unit.

TIP: You can locate the date code on one of the prongs of the power cordplug.

TO BENEFIT FROM YOUR PRODUCT'S EXTENDED GUARANTEE, SIMPLY REGISTER YOUR PURCHASE AT:

sharkclean.co.uk/register-guarantee

0800 862 0453

Scan QR code using mobile device

Please note, products purchased directly from Shark® are automatically registered.

Beneﬁts of registering your product and creating an account:

• Get easier, faster product support and access to

guarantee information

• Access troubleshooting and product care instructions

• Be among the ﬁrst to know about exclusive product

promotions

RECORD THIS INFORMATION

Model Number: ______________________________

Serial Number _______________________________

Date Code: __________________________________

Date of Purchase (Keep receipt): ________________

Store of Purchase: ____________________________

Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �4

Getting to Know Your Shark® Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6

Assembly � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 8

Power Cord � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �9

Settings � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10

Brush-Roll Indicator Light� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10

Cleaning Modes � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 11

Emptying the Dust Cup � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12

Maintenance � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13

Cleaning The Filters � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13

Nozzle Maintenance � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13

Cleaning The Brush-Roll � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13

Checking For Blockages � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 14

Available Accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15

Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 16

Guarantee Terms and Conditions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17

TECHNICAL SPECIFICATIONS

Voltage: 220-240V~, 50-60Hz

Body Motor Watts: 750W

Nozzle Watts: 80W

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE�

This instruction manual is designed to help you get a complete understanding of your new Shark® Corded Upright Vacuum with Lift-Away® Technology & Anti Hair Wrap Brush-Roll�

If you have any questions, please call the customer service line on 0800 862 0453�

This marking indicates that this product should not be disposed with other household wastes throughout the UK. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material sources. To return your used device, please use the return and collection systems or contact the retailer where this product was purchased. They can take this product for environmentally safe recycling.

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IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY • PLEASE READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM�

SAVE THESE INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

IF YOU HAVE DELICATE OR WOOL CARPETS, PARTICULARLY LOOP PILE, PLEASE TRY THE VACUUM ON A HIDDEN AREA FIRST TO ENSURE THE SPINNING BRUSH-ROLLS DO NOT DAMAGE OR UNPICK CARPET FIBRES�

WARNING

REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY, OR PROPERTY DAMAGE:

WARNING: Children should be

supervised to ensure that they do not play with the appliance.

GENERAL WARNINGS

1 Inspect power cord and plug for any

damage before use. DO NOT use vacuum cleaner with a damaged cord or plug. Turn o all controls before plugging in or unplugging the vacuum cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks. To minimise the risk of power cord damage, do not allow the motorised brush-roll to ingest the cord. If this occurs, immediately shut o power to the vacuum and remove the cord.

2 Your vacuum cleaner consists of a

motorised nozzle, wand, hose, and/ or vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present risk to the user.

3 Use only identical replacement parts.

4 Carefully observe and follow the

instructions provided below to avoid improper use of the appliance. DO NOT use the vacuum for any purpose other than those described in this manual.

5 Before use, carefully inspect all parts

for any damage. DO NOT use if any parts are damaged.

6 The use of an extension cord is NOT

recommended.

7 CAUTION: This vacuum cleaner contains

electrical connections. This vacuum contains no serviceable parts.

USE WARNINGS

8 This appliance can be used by persons

with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

9 DO NOT allow the appliance to be used

by children. Keep the appliance and its

cord out of reach of children. Do not allow to be used as a toy. Close supervision is necessary when used near children.

CLEANING AND USE

10 Always turn o the vacuum cleaner

before connecting or disconnecting any motorised nozzles or other accessories.

11 DO NOT handle plug or vacuum cleaner

with wet hands.

12 DO NOT use without ﬁlters in place.

13 Only use Shark

accessories. Damage caused by the use of non-Shark® parts may not be covered by your guarantee.

14 DO NOT damage the power cord:

a) DO NOT pull or carry vacuum cleaner

by the cord or use the cord as a handle.

b) DO NOT unplug by pulling on cord.

Grasp the plug, not the cord.

c) DO NOT run the vacuum cleaner

over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.

branded ﬁlters and

15 DO NOT put any objects into nozzle

or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airﬂow.

16 DO NOT use if nozzle or accessory

airﬂow is restricted. If the air paths or the motorised ﬂoor nozzle become blocked, turn the vacuum cleaner o and unplug from electrical socket. Remove all obstructions before you plug in and turn on the unit again.

17 Keep nozzle and all vacuum openings

away from hair, face, ﬁngers, uncovered feet, or loose clothing.

18 DO NOT use if vacuum cleaner

is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.

19 If the supply cord is damaged, it

must be replaced by the manufacturer, its service agent or similar qualiﬁed persons in order to avoid a hazard.

20 Use extra care when cleaning

on stairs.

21 DO NOT leave the vacuum cleaner

unattended while plugged in.

22 When powered on, keep the vacuum

cleaner moving over the carpet surface at all times to avoid damaging the carpet ﬁbres.

23 DO NOT place vacuum cleaner

on unstable surfaces such as chairs or tables.

24 DO NOT use to pick up:

a) Liquids

b) Large objects

c) Hard or sharp objects

(glass, nails, screws, or coins)

d) Large quantities of dust (drywall dust,

ﬁreplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.

e) Smoking or burning objects (hot coals,

cigarette butts, or matches)

f) Flammable or combustible materials

(lighter ﬂuid, petrol, or kerosene)

g) Toxic materials (chlorine bleach,

ammonia, or drain cleaner)

25 DO NOT use in the following areas:

a) Poorly lit areas

b) Wet or damp surfaces

c) Outdoor areas

d) Spaces that are enclosed and may

contain explosive or toxic fumes or vapours (lighter ﬂuid, petrol, kerosene, paint, paint thinners, mothprooﬁng substances, or ﬂammable dust) Turn o all controls before plugging in or unplugging the vacuum.

26 Unplug from electrical socket when

not in use and before any maintenance or cleaning.

27 To clean: Wipe down the unit with water

only. Washing with cleaning chemicals could damage the unit.

28 During cleaning or routine maintenance,

DO NOT cut anything other than hair, ﬁbres, or string wrapped around the brush-roll.

29 Allow all ﬁlters to air-dry completely

before replacing in the vacuum to prevent liquid from being drawn into electrical parts.

30 Make sure the dust cup and all ﬁlters

are in place after routine maintenance.

SAVE THESE INSTRUCTIONS

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GETTING TO KNOW YOUR SHARK® CORDED UPRIGHT VACUUM WITH

Wand

Release

LIFT-AWAY TECHNOLOGY AND ANTI HAIR WRAP BRUSH-ROLL�

WELCOME!

Congratulations on your purchase. Use this instruction manual to learn about your new vacuum’s great features. From assembly to use to maintenance, you will ﬁnd it all in here.

MAIN UNIT

A Suction Control Slider

B Handle

C Hose

D Handle Release Button

E Power Switch

F Wand Release Button

G Wand

H Dust-Cup Release Latch

I Lift-Away Pod

J Dust-Cup Empty Buttons

K Lift-Away Pod Button

L Motorised Floor Nozzle

M Brush-Roll Indicator Light

N Headlights

O Anti-Hair Wrap Brush-Roll

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(Click)

ASSEMBLY ASSEMBLY

(Click)

Upper Cord Hook

Tool Storage Posts

(Click)

Lower Cord Hook

1. Insert Wand into pod

2. Insert Handle into wand�

3. Attach Hose to back of vacuum pod�

NOTE: Ensure all parts ﬁrmly CLICK into place before operating�

POWER CORD

UPPER CORD HOOK CORD HOLDER

For cord access, rotate upper hook down and remove cord�

Use cord holder on the side of wand to hold cord in place while vacuuming�

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SETTINGS

CLEANING MODES

POWER/SURFACE SWITCH

Select surface setting:

O Power O I Hard Floor

For hard ﬂoors, small area rugs or delicate carpets - the brush-roll will spin but at a slower speed�

SUCTION CONTROL

The Suction Control Slider located on the handle allows you to adjust the suction depending on the ﬂoor type�

MIN: to reduce suction and increase manoeuvrability on carpets�

MAX: to increase suction on hard ﬂoors�

II Carpet

For carpets�

NOTE: Brush-Roll will continue to spin in all modes

BRUSH-ROLL INDICATOR LIGHT

INDICATOR LIGHT

WHAT DOES THE BRUSH-ROLL INDICATOR LIGHT MEAN? Solid Green: The brush-roll is spinning and working as intended� Solid Red: There is a jam in the brush-roll area� Turn o and unplug the vacuum and remove

any blockages in the nozzle� Flashing Red: The motorised ﬂoor nozzle is overheating� Turn the vacuum o and wait a

minimum of 60 minutes for the unit to cool down�

UPRIGHT MODE LIFT AWAY MODE

To engage brush-roll, step on ﬂoor nozzle and tilt handle back ﬁrmly�

ABOVE-FLOOR—HANDLE

Press the Handle Release button and pull up on the handle to detach it from the wand�

ACCESSORIES—HANDLE

Step on the pedal on the ﬂoor nozzle to lift o the pod�

Wand

Release

ABOVE-FLOOR—WAND

Press the Wand Release button and pull up on the wand to detach it from the pod�

ACCESSORIES—WAND

Attach an optional cleaning accessory to handle or wand�

NOTE: All accessories are compatible with both the wand and the handle� Included accessories will vary by model�

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EMPTYING THE DUST CUP

MAINTENANCE

IMPORTANT: Unplug the power cord before performing any maintenance�

To remove Dust Cup, pull up on the release button located on the side of dust cup handle� Tilt dust cup forward, then lift to remove�

Hold the dust cup over the bin and press the release button to open bottom of dust cup�

CLEANING THE FILTERS

Regularly rinse the ﬁlters to maintain your vacuum's suction power.

Rinse ﬁlters with cold water only� Allow all ﬁlters to air-dry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electronic parts�

IMPORTANT: DO NOT use soap when cleaning the ﬁlters�

Foam

Felt

Post-Motor Filter

RINSE PRE-MOTOR FILTERS

Filter Door

RINSE POST-MOTOR FILTER EVERY YEAR

EVERY MONTH

1 Pre-Motor (foam and felt):

With the dust cup removed, take out the foam and felt ﬁlters, and rinse with water� Tap loose dirt o ﬁlters between washes as needed�

To remove the Post-Motor Filter, ﬁrst pull the tab on the bottom of the ﬁlter door, then lift o the door� Press the tab on the side of the Post-motor ﬁlter�

To reattach the door, align the top ﬁrst, then press in the bottom until it clicks into place�

To remove collected debris from Lint Screen, lift the tab at the top of the dust cup to open the lid� Remove debris from lint screen toclean�

To reattach, place the bottom of dust cup onto the pod and then tilt until it clicks into place�

NOZZLE MAINTENANCE

ANTI HAIR WRAP BRUSH-ROLL

If any hair is wrapped around the brush-roll, continue vacuuming using Carpet/Low Pile mode on a bare ﬂoor surface, a low-pile carpet, or a small area rug in MAX suction mode� This will allow the Anti Hair Wrap brush-roll to remove the hair wrap and send it to the dust cup�

If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brush-roll�

If some ﬁbres remain wrapped around the brush-roll after continued use, clear them from the brush-roll�

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MAINTENANCE

AVAILABLE ACCESSORIES

CHECKING FOR BLOCKAGES

IMPORTANT: Unplug the cord before performing any maintenance�

NOZZLE BLOCKAGES

Check the opening at the top of the nozzle for any blockages�

HOSE BLOCKAGES

Detach hose from handle by pressing on the release button at the top of the hose� Detach the hose from the pod, and check openings for blockages�

DUST CUP BLOCKAGES

Detach dust cup from vacuum pod� Empty dust cup, remove debris from lint screen, and check for blockages�

HANDLE BLOCKAGES

Detach handle from wand and check openings for blockages�

WAND B LOCK AG ES

Detach wand from pod and handle, and check both ends for blockages�

NOTE: Torch not included�

Crevice Tool

Clean tight spaces, reach skirting boards and ceilings with this slim crevice tool�

Upholstery Tool

Remove pet hair and dust from curtains and other delicate fabrics and upholstery�

Dusting Brush

Dusts and cleans a multitude of delicate surfaces�

2 in 1 Duster Crevice Tool

Two cleaning tools in one—the crevice tool gives you extended cleaning reach for small spaces, while the soft dusting brush cleans a multitude of surfaces�

Pet Power Brush

Picks up pet hair and loose debris, and powerfully deep cleans dander out of upholstery and other surfaces�

Multi Surface Tool

A single convertible tool for cleaning tough pet messes two ways: use the sti bristle brush to clean stuck-on debris, or take o the bristles to reveal an upholstery tool perfect for removing stubborn pet hair and large piles of debris�

NOTE: Not all accessories come with all units� Please refer to the packaging panels for your unit's configuration� To order additional accessories, visit sharkclean.co.uk�

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TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of shock and unintended operation, turn power o and unplug unit before servicing�

Power cord caught in brush-roll or ﬂoor nozzle�

• To minimise the risk of power cord damage, DO NOT run the vacuum over the power cord. If this occurs, immediately shut o power to the vacuum and remove the cord from the brush-roll or nozzle.

• Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with a damaged cord or plug. Turn o all controls before plugging in or unplugging the vacuum cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.

Vacuum is not picking up debris� No suction or light suction�

(Refer to Maintenance section for more information�)

• Check ﬁlters to see if they need cleaning. Follow instructions for rinsing and drying the ﬁlters before re-inserting back into the vacuum.

• Dust cup may be full; empty dust cup.

• Check hose, hose connections, nozzles, and accessories for blockages; clear blockages if required.

• Remove any string, carpet ﬁbres or hair that may be wrapped around the brush-roll.

Vacuum lifts area rugs�

• Turn o the unit to disengage the brush-roll and restart with the POWER button for suction only cleaning.

• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.

• Turn o the unit and disengage the area rug from the brush-roll and restart the unit.

Brush-roll does not spin�

• If brush-roll indicator light on the ﬂoor nozzle turns red, the brush-roll has stopped spinning. Immediately turn o and unplug vacuum, disconnect the nozzle and remove blockage before reconnecting and turning vacuum back on.

• Pull the handle toward you and release the ﬂoor nozzle to disengage the auto-o feature.

• Immediately turn o and unplug vacuum, disconnect the nozzle and remove blockage before reconnecting and turning vacuum back on.

Vacuum turns o on its own or brush-roll Indicator Light ﬂashes red�

This vacuum cleaner is equipped with a motor protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the suction motor o. Should this occur, perform the following steps to restart the thermostat:

1. Turn the unit o.

2. Unplug the vacuum.

3. Empty the dust cup and clean ﬁlters (see page previous page)

4. Check for blockages in hose, accessories and inlet openings.

5. Allow the unit to cool for a minimum of 45 minutes.

6. Plug in the vacuum.

7. Restart the unit by turning the power on.

Note: If vacuum still does not start, visit sharkclean.co.uk/customer-care or contact customer service on: 0800 862 0453.

FIVE (5)YEAR LIMITED GUARANTEE

When a consumer buys a product in the UK, they get the beneﬁt of legal rights relating to the quality of the product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark® we are so conﬁdent about the quality of our products that we give you an additional manufacturer’s warranty of up to ﬁve years (one year as standard plus four years upon registration with Shark®). Oer valid only in United Kingdom and Republic of Ireland. These terms and conditions relate to our manufacturer’s guarantee only – your statutory rights are unaected.

The conditions below describe the prerequisites and scope of our guarantee.

Shark® Guarantees

A household appliance like a vacuum cleaner constitutes a sizeable investment. Your new machine needs to work properly for as long as possible. The guarantee it comes with is an important consideration - and reﬂects how much conﬁdence the manufacturer has in its product and manufacturing quality.

Every Shark® machine comes with a free parts and labour guarantee. Our customer service helpline (0800 862 0453) is open from 9.00am to 6.00pm Monday - Friday. It’s free to call, and you’ll be put straight through to a Shark® representative. You’ll also ﬁnd online support at sharkclean.co.uk.

How do I register my extended Shark® guarantee? If you have purchased your vacuum directly from You can also register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:

• Date you purchased the machine (receipt or delivery note)

• Model Number

IMPORTANT

• Both the 1 year and the extended 4 years guarantee will only cover your product from the date of purchase.

• Please keep your receipt at all times. Should you need to use your guarantee we will need your receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt may invalidate your ability to claim against your guarantee.

What are the beneﬁts of registering my free Shark® guarantee?

When you register your guarantee we’ll have your details to hand if we ever need to get in touch. You can also receive tips and advice on how to get the best out of your Shark® vacuum and hear the latest news about new



technology and launches.

Shark If you register your guarantee online, you’ll get instant conﬁrmation that we’ve received your details. How long are new Shark® machines guaranteed for?

Our conﬁdence in our design and quality control means that your new Shark® vacuum cleaner is guaranteed for a total of ﬁve years (1 year plus an extended guarantee of 4 years).

What is covered by the free Shark® guarantee? At Shark’s discretion repair or replacement of your Shark® machine, including all parts and labour. A Shark® guarantee is in addition to your legal rights as a consumer.

What is not covered by the free Shark® guarantee?

• Blockages – for details of how to unblock your vacuum cleaner, please refer to the Operating Manual.

• Normal wear and tear such as brush bar, fuse, belt etc.

• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the vacuum cleaner which is not in accordance with these instructions.

• Use of the vacuum cleaner for anything other than normal domestic household purposes.

• Use of parts not assembled or installed in accordance with the operating instructions.

• Use of parts and accessories which are not Shark® genuine components.

• Faulty installation (except where installed by Shark®).

• Repairs or alterations carried out by parties other than Shark® or its agents.

What happens when my guarantee runs out? Shark® does not design products to last for a limited time. We do appreciate that there may be a desire for our customers to want to repair their vacuum cleaners after the guarantee has lapsed. In this case please contact our Freephone customer service help line and ask about our out of guarantee program, on 0800 862 0453.

Where can I buy genuine Shark® spares and accessories? Shark® spares and accessories are developed by the same engineers who developed your Shark® vacuum. You’ll ﬁnd a full range of accessories, spares and replacement parts for all Shark® machines at sharkclean.co.uk

Only use Shark® branded ﬁlters and accessories. Damage caused by use of non-Shark® parts may not be covered by your guarantee.

Shark®

your extended guarantee is registered automatically.

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Page 10

NOTESNOTES

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SharkNinja Europe Limited, 3150 Century Way, Thorpe Park, Leeds, LS15 8ZB, UK +44 (0)800 862 0453 www�sharkclean�co�uk

Illustrations may dier from actual product. We are constantly striving to improve our products, therefore the speciﬁcations contained herein are subject to change withoutnotice.

LIFT-AWAY and SHARK are registered trademark of SharkNinja Operating LLC in the United Kingdom..

SharkNinja Germany GmbH, c/o Regus Management GmbH, Excellent Business Center 10�+11� Stock, Westhafenplatz 1, 60327 Frankfurt am Main, Germany www�sharkclean�eu

@sharkcleaninguk

@sharkcleanuk