Shandong New Beiyang Information Technology Co. BTP-R580?, BTP-R580 II User Manual

USER’S MANUAL
Receipt Printer
BTP-R580
Shandong New Beiyang Information Technology Co., Ltd
BTP-R580Ⅱ User’s Manual
- 1 -
Declaration
Information in this document is subject to change without notice. SHANDONG NEW BEIYANG
INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the
right to improve products as new technology, components, software, and hardware become
available. If users need further data about these products, please feel free to contact SNBC or
your local dealer.
No part of this document may be reproduced or transmitted in any form or by any means for
any purpose without the express written permission of SNBC.
Copyright
Copyright © 2011 by SNBC
Printed in China
Version 1.0
Trademark
Registered trademark of SNBC:
Warning and caution
Warning: Items shall be strictly followed to avoid injury or damage to body and equipment.
Caution: Items with important information and prompts for operating the printer.
SNBC has been approved by the following certifications:
ISO9001 Quality Control System
ISO14001 Environmental Management System
OHSAS18001 Occupational Health and Safety Management System
IECQ QC080000 Hazardous Substance Process Management System
BTP-R580 has been approved by the following certifications of environmental protection:
BTP-R580 User’s Manual
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Safety instructions
Before installing and using the printer, please read the following items carefully:
1
Safety warning
Warning Do not touch the cutter of the printer.
Warning The print head is a thermal element and it is at a high temperature during
printing or just after operation, therefore do not touch it or its peripherals for
reasons of safety.
Warning The print head is an ESD-sensitive device. To avoid damage, do not touch
either its printing parts or connecting parts.
2 Cautions
1) Install the printer on a flat and stable surface;
2) Reserve adequate space around the printer so that convenient operation and
maintenance can be performed;
3) Keep the printer far away from water source, and do not expose the printer to direct
sunlight, strong light and heat;
4) Do not use or store the printer in a place exposed to high temperature, high humidity or
serious pollution;
5) Do not place the printer in a place exposed to vibration or impact;
6) No condensation is allowed to the printer. In case of such condensation, do not turn on
the power until it has completely gone away;
7) Connect the printer power to an appropriate grounding outlet. Avoid sharing one electrical
outlet with large power motors or other devices that may cause the fluctuation of voltage;
8) Disconnect the power when the printer is deemed to idle for a long time;
9) Don’t spill water or other electric materials into the printer (e.g. metal). In case this
happens, turn off the power immediately;
10) Do not allow the printer to start printing when there is no recording paper installed;
otherwise the print head and platen roller will be damaged;
11) To ensure quality print and normal lifetime, use recommended paper or its equivalent;
12) Shut down the printer when connecting or disconnecting interfaces to avoid damages to
control board;
13) Set the print darkness to a lower grade as long as the print quality is acceptable. This will
help to keep the print head durable;
14) Do not disassemble the printer without permission of a technician, even for repairing
purpose;
15) Keep this manual safe and at hand for reference purpose.
BTP-R580Ⅱ User’s Manual
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Contents
1 Overview ..................................................................................................................... - 1 -
1.1 Introduction........................................................................................................... - 1 -
1.2 Main features.........................................................................................................-
1 -
2 Specifications .............................................................................................................. - 2 -
2.1 Technical specifications..........................................................................................-
2 -
2.2 Cutter specifications ..............................................................................................-
3 -
2.3 Paper specifications...............................................................................................-
3 -
2.3.1 Parameters of continuous thermal paper ..................................................... - 3 -
2.3.2 Parameters of marked paper....................................................................... - 3 -
2.4 Print and tear-off position .......................................................................................-
5 -
2.4.1 Print position .............................................................................................. - 5 -
2.4.2 Tear-off position.......................................................................................... - 5 -
3 Appearance and modules............................................................................................. - 6 -
3.1 Appearance and modules .......................................................................................-
6 -
3.2 LED and buzzer .....................................................................................................-
7 -
4 Printer installation........................................................................................................ - 9 -
4.1 Unpacking..............................................................................................................-
9 -
4.2 Printer installation ..................................................................................................-
9 -
4.3 Power connection ..................................................................................................-
9 -
4.4 Connect interface cable .......................................................................................-
10 -
4.5 Connect USB cable.............................................................................................. -
10 -
4.6 Connecting the cash drawer ................................................................................. -
10 -
4.7 Install paper roll ................................................................................................... -
11 -
4.7.1 Confirm paper type ....................................................................................- 11 -
4.7.2 Install/replace paper roll.............................................................................- 11 -
4.8 Paper near end position adjustment .....................................................................-
12 -
4.9 Power-on and self-test .........................................................................................-
12 -
4.9.1 Power on the printer ................................................................................. - 12 -
4.9.2 Print self-test page.................................................................................... - 12 -
BTP-R580 User’s Manual
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5 Routine maintenance ................................................................................................. - 13 -
5.1 Clean print head and platen roller......................................................................... -
13 -
5.2 Clean sensors...................................................................................................... -
13 -
5.3 Clear paper jam ...................................................................................................-
13 -
6 Interface signal .......................................................................................................... - 13 -
6.1 Parallel interface.................................................................................................. -
14 -
6.2 Serial interface.....................................................................................................-
15 -
6.3 USB interface ......................................................................................................-
15 -
6.4 Ethernet interface ................................................................................................-
15 -
6.5 WLAN interface....................................................................................................-
16 -
6.6 Power interface definition ..................................................................................... -
17 -
6.7 Signal definition of cash drawer interface .............................................................-
17 -
7 Troubleshooting ......................................................................................................... - 18 -
7.1 Printer doesn’t work .............................................................................................-
18 -
7.2 ERROR LED and Buzzer alarm ............................................................................-
18 -
7.3 Problems during printing ......................................................................................-
18 -
8 Options...................................................................................................................... - 19 -
8.1 Kitchen printing prompt device .............................................................................-
19 -
9 Power management ................................................................................................... - 20 -
Appendix: Button configuration table ................................................................................. - 21 -
BTP-R580Ⅱ User’s Manual
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1 Overview
1.1 Introduction
BTP-R580 is a high performance thermal printer, which can be widely used for real-time
printing applications, such as POS system, restaurant system, ATM, etc.
BTP-R580II can be connected with other devices via parallel, serial, USB, Ethernet or WLAN
interface and can provide drivers for operating systems such as WINDOWS
2000/XP/Server2003/VISTA/ Server2008/WIN7, Linux, MAC and UPOS middleware.
1.2 Main features
¾ Low noise, high print speed 230mm/s;
¾ Easy paper loading;
¾ Easy use and maintenance;
¾ Marked paper and continuous paper available;
¾ Compatible with various paper width between 54.582.5mm;
¾ Cutting paper automatically;
¾ Cash drawer control interface;
¾ Communication interface optional;
¾ ESC/POS compatible;
¾ Volume of buzzer can be adjusted;
¾ Function of saving paper;
¾ Low power consumption design (Min. power consumption is lower than 1W): the default
waiting time of entering sleep mode is 5 minutes.
BTP-R580 User’s Manual
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2 Specifications
2.1 Technical specifications
Item Parameter
Print method Direct thermal line
Print resolution 203×203DPI
Print speed Max. 230mm/s
Print width Max. 80mm
Paper type Continuous paper, marked paper
Barcode type
One-dimensional barcode: UPC-A, UPC-E, EAN-8, EAN-13 , Codabar, Code39, Code128, Code93, ITF Two-dimensional barcode: PDF417, QR, Maxicode GS1 barcode
Character
Font A: 12×24 Font B: 9×17 Kanji Font A: 24×24 Optional: Simplified Chinese, Korean, Traditional Chinese, Japanese, English Codepage: 56 kinds of codepages International character sets: 14 kinds;
Character enlargement All characters can be enlarged 1-6 times horizontally and vertically.
Character rotation Rotation printing in four directions (0°, 90°, 180°, 270°)
Paper near end detection Photoelectric sensor
Paper end detection Photoelectric sensor
Paper existence
detection
Photoelectric sensor
Top cover position
detection
Micro switch
Print head temperature
detection
Thermal resistor
Bitmap download Direct bitmap printing
Image processing
Download buffer size: RAM: 128KB FLASH: 256KB
Support bitmap print mode and realize fast image printing.
Communication interface
Standard parallel interface or RS232 serial interface, RS485 interface, USB interface, Ethernet interface, WLAN interface (optional)
Cash drawer interface Can control 2 cash drawers.
Memory
RAM: 2MB FLASH: 2 MB /4MB
Power supply 110-240VAC, 50/60Hz
Print head lifetime 150Km (standard test sample with 12.5% duty ratio)
Operating temperature
and humidity
545, 20%90% (40°C)
Storage temperature and
humidity
-4060 , 20% ~93% (40 )
External dimensions 155.5 (W) ×205 (D) ×160 (H) mm
BTP-R580 User’s Manual
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2.2 Cutter specifications
Item Parameter Remarks
Cutting mode Sliding blade
Cutting time 600ms The time that one cut takes
Cutting interval 2s 30 cuts/min (Max.)
Applicable paper type 0.060.1mm Thermal paper or paper with the same thickness
Operating voltage 24VDC
Max. operating current 1.2A 24VDC
Cutter lifetime 2 million cuts *Including full cut and partial cut
* Full cut: Paper is cut off completely;
* Partial cut: A small part in the middle of paper is left uncut. It is forbidden to feed paper
backward in case the uncut part causes paper jam.
2.3 Paper specifications
2.3.1 Parameters of thermal continuous paper
¾ Paper type: Thermal continuous paper
¾ Paper supply method: Paper roll
¾ Paper width: 54.5±0.5 mm~82.5±0.5 mm
¾ Paper thickness: 0.06mm-0.1mm
¾ Thermal layer: Outward
¾ Paper roll specifications: OD(MAX): ф100 mm
¾ Recommended paper:
Paper model Manufacturer
F240AC,F220-VP,FV230A1 PA220AG,HP220A
Mitsubishi Paper Mill CO., LTD
FD210,PD150R,PD160R OJI Paper CO., LTD.
F70NA FUJI PHOTO FILM CO., LTD
2.3.2 Parameters of marked pa per
BTP-R580 can support marked paper printing and set the cutting and initial printing position
accurately. Marked paper not only should meet the parameters of thermal paper roll, but also
should meet the following requirements:
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