Shandong New Beiyang Information Technology Co. BTP-P35 User Manual

USER’S MANUAL

Mobile Printer

BTP-P35

Shandong New Beiyang Information Technology Co., Ltd.

BTP-P35 User’s Manual

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Contents

1 Introduction..................................................................................................... -1-

1.1Outline.......................................................................................................-1-

1.2Main features........................................................................................... -2-

2 Main technical specification......................................................................... -3-

2.1 Technical specification............................................................................-3-

2.2 Paper specification.................................................................................-5-

2.2.1 Parameters of continuous paper..................................................-5-

2.2.2 Parameters of black marked paper..............................................-6-

2.2.3 Recommended paper.....................................................................-7-

2.3 Print and tear-off position......................................................................-7-

2.3.1 Print position.................................................................................... -7-

2.3.2 Tear off position............................................................................... -8-

3 Appearance and components......................................................................-9-

3.1 Apperance and components.................................................................-9-

3.2 Accessories introduction..................................................................... -10-

4 System function and settings.....................................................................-15-

4.1 Explanation of panel............................................................................ -15-

4.1.1 Appearance panel.........................................................................-15-

4.1.2 Button function.............................................................................. -15-

4.2 System menu:.......................................................................................-16-

4.3 Main parameter setup..........................................................................-20-

4.4 Buzzer function.....................................................................................-24-

4.5 Swipe card function..............................................................................-25-

5 Printer communication interface............................................................... -26-

5.1 USB interface........................................................................................-26-

5.2 WIFI interface........................................................................................-26-

BTP-P35 User’s Manual

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6 Installation printer........................................................................................ -28-

6.1 The host accessories...........................................................................-28-

6.2Precautions for using the printer........................................................ -28-

6.3 Power cable connection......................................................................-29-

6.4 Paper roll installation........................................................................... -31-

6.4.1 Confirmation of printing paper.................................................... -31-

6.4.2 Install / replace the paper roll......................................................-31-

6.5 Printer connecting installation............................................................ -33-

6.5.1 Printer belt clip installation.......................................................... -33-

6.5.2 Shoulder strap connection (optional configuration)................ -34-

6.6 Printer power on and self-test............................................................-34-

6.6.1 Power on the printer.....................................................................-34-

6.6.2 Print the self-test page.................................................................-34-

6.7 Connect the communication interface..............................................-35-

6.7.1 USB interface connection............................................................-35-

6.7.2 WIFI connection............................................................................ -35-

7 Routine maintenance..................................................................................-36-

7.1 Cleaning print head and platen roller................................................-36-

7.2 Cleaning marked sensor..................................................................... -37-

7.3 Remove paper jam...............................................................................-37-

8 Troubleshooting........................................................................................... -38-

8.1 Printer doesn’t work.............................................................................-38-

8.2 LCD alarm and buzzer alarm.............................................................-38-

8.3 Problems during printing.....................................................................-39-

9 Appendix........................................................................................................-40-

9.1 Printer driver installation on windows............................................... -40-

9.2 WIFI connection....................................................................................-40-

9.3 FCC STATEMENT................................................................................-40-

BTP-P35 User’s Manual

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Declaration

Information in this document is subject to change without notice.

SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO., LTD.

(hereinafter referred to as “SNBC”) reserves the right to improve product as

new technology, components, software, and firmware become available. If

users need further data about this product, please feel free to contact your

dealer or the manufacturer.

No part of this document may be reproduced or transmitted in any form or

by any means, electronic or mechanical, for any purpose without the

express written permission of SNBC.

Copyright

Copyright © 2016 by SNBC.

PrintedinChina.

Version 1.0.

Tr ademark

Our registered trademark: .

Warning and caution

Warning: Items shall be strictly followed to avoid any damages to

body and equipment;

Caution: Items with important information and prompts for operating

the printer.

BTP-P35 User’s Manual

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SNBC has passed the following certifications:

ISO9001 Quality Control System Certification

ISO14001 Environmental Management System Certification

OHSAS18001 Occupational Health and Safety Management System

Certification

IECQ QC 080000 Hazardous Substance Process Management System

Certification

BTP-P35 has passed the following certifications:

Warning

This is class A product. The product may cause radio

interference in the working environment. Users need to take

feasible measures

BTP-P35 User’s Manual

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General Safety Information

Before installing and using the printer, please read the following items

carefully.

 Safety instructions

Warning: Don’t touch the tear bar of printer.
Warning: The print head is a thermal element and it is at high temperature

during printing or just after operation. Therefore please do not touch it

and its peripherals for safety reasons.

Warning: To prevent static electricity damages print head, do not touch

either print head or connecting parts.

Warning: Replace the battery with the wrong type. There is a danger of

explosion. Dispose of the battery in accordance with the instructions.

 Caution

1) There are reserved space around the printer for operation and

maintenance;

2) Keep the printer away from water source, and avoid direct exposure to

sun light, strong light and heat of fire.

3) Do not use or store the printer in a place exposed to high temperature,

moisture and serious pollution.

4) Do not place the printer on a place exposed to vibration or impact.

5) No dew condensation is allowed to the printer. In case of such

condensation, do not turn on the power until it has completely

evaporated.

6) Connect the power adapter to an appropriate grounding outlet. Avoid

BTP-P35 User’s Manual

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sharing a single electrical with large power motors and other devices

that may cause the fluctuation in voltage.

7) The power outlet should be close to the printer for easy connection

8) Do not let the water or t he electric materials (like metal) go into the

printer. If this happen, turn off the power.

9) The printer cannot print in the state without paper, otherwise it will

seriously damage the print head.

10) In order to ensure the print quality and lifetime, you should use

recommended paper or its equivalents.

11) When inserting or disconnecting each interface, you must turn off the

power, otherwise it may cause damage to the printer control circuit.

12) The printer should only be disassembled or repaired by a technician,

who is certified by the manufacturer.

13) Do not use the battery soaking in water. Do not disassemble

squeezing, strike or put it into the fire. In case of serious bulging, do

not continue to use. Do not put it in high temperature environment.

14) Keep this manual safe and at hand for ready reference.

BTP-P35 User’s Manual

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BTP-P35 User’s Manual

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1 Introduction

1.1 Outline

BTP-P35 is a thermal mobile receipt printer with high print quality, fast

speed, stable performance, long standby time and small portability. It is

widely used in retail, government, law enforcement, insurance, logistics

and other fields.

The product is mobile printer supporting for POS, BPLC command sets,

and provide characters, graphics, barcode and other printing functions. The

printer supports continuous paper, black marked paper (you need to

configurate with optional transmissive sensor) and other consumables. The

width of consumables is 60mm or 80mm. The printer supports automatic

calibration, standard configuration USB interface. You can select two kinds

of communication interfaces like WIFI. We provide man-machine

interaction interface composed of OLED screen, four buttons and buzzer.

The printer supports firmware updating. Software supports Windows,

Android, IOS, Linux, OPOS, JPOS and other system applications.

This product provides 2600mAh large capacity battery, and have

power-saving mode. This product supports automatic sleep, wake-up and

auto power off function.

This product loads paper easily on structure design, the appearance of

modules using double material injection molding process. The housing is

rubberization for resisting vibration and dropping.

This product configurates with power adapter, belt clip, USB cable and

other accessories, and optional magnetic card/IC POS machine point of

sale machine, battery charger, vehicle-bone charger, IP54 protection case

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(Waist bag) shoulder strap, and other accessories.

1.2 Main features



Easy paper loading



Simple operation and easy maintenance



Printing supports continuous paper and marked paper



Compatible with a variety of width paper



Alarm when paper end



Communication interface is optional



The printer firmware program can be upgraded online

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2 Main technical specification

2.1 Technical specification

The parameters are under the standard test paper conditions.

Model

BTP-P35 mobile printer

Print method Thermal

Print resolution 203dpi

Print width (Max.) 72mm

Print speed

Max.102mm/s.

Factory default value is 76.2mm/s

Print length 10-1000mm

Paper out method Tear-off mode

Memory 64MB RAM, 4MB Flash

Communication interface

Standard configuration : USB 2.0 (12Mbit/s)

Optional configuration: WIFI

IC card/magnetic card reader Optional configuration

CPU RISC CPU of 32 bits

Anomaly detection

Paper end detection, power shortage detection, open

cover detection, print head high temperature protection

Electricity saving mode Automatic sleep mode, automatic wake-up mode

Operation panel 4 buttons, standard configuration OLED screen, buzzer

Character support (ESC/POS

command)

Character Set (ESC/POS): built-in standard ASCII

character (9X17,12X24), user-defined characters,

standard configuration of Chinese (24 × 24) supports

simplified Chinese (2312), English (ASCII), optional

configuration supports simplified Chinese (18030 or

GBK), traditional Chinese, the United States, Britain,

Japan and Korea. Users can download fonts to FLASH

or RAM

BTP-P35 User’s Manual

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1D barcode (ESC/POS

command)

UPC-A, UPC-E, JAN13 (EAN13), JAN 8 (EAN8),

CODE39, ITF, CODABAR, CODE93, CODE128

2D barcode (ESC/POS

command)

PDF417, QRCODE, MAXICODE, GS1

Graphic format

Plain bitmap in binary system. HEX, PCX, BMP and

IMG.

Image files can be downloaded to FLASH, RAM

Command set ESC/POS, BPLC

Application

software

Driver Windows, OPOS, JPOS, Linux CUPS

Tool

Printer configuration tool, supports Windows system,

POS command, WIFI / USB, WIFI configuration tool

Paper

specification

Paper type

black marked paper, continuous paper

Paper

thickness

0.06mm ~ 0.16mm

paper roll ID 12.5mm

paper roll OD Max. 50mm

Paper width

60mm/80mm＋0.5mm

Battery

Battery

capacity

2600mAh, lithium battery

Charging

method

Can be charged without take out the battery

Charging time 3.5 hours

Continuous

printing time

Not less than 30min

Full-power

printing

distance

190 meters

Input voltage AC100-240VAC/50～60Hz

BTP-P35 User’s Manual

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Output

voltage

12VDC±5%, 2.0A

Environmental

condition

Working

temperature

Temperature:-20~50℃,

Humidity:10~90% non-condensation

Storage

temperature

Temperature:-20~60℃,

Humidity: 10~90% non-condensation

Accessory

Standard

configuration

Battery, power adapter, operation guide, test paper roll,

USB data cable, belt bag

Optional

configuration

Single battery charger, vehicle-bone charger, sheath,

shoulder strap and so on

Protection

standard

Ratings dust

and water

resistance

IP54 (With waist bag)

Ratings

dropping

resistance

1.5 meters (bare printer)

ESD

Air discharge 10KV

Contact discharge 8KV

Vibration

resistance

can work normally under vibration condition (carry-on or

vehicle travel may have vibration)

Physical

features

Reference

size

113.5mm×165.5mm×61.5mm (W×L×H)

Reference

weight

About 500g (contain battery)

2.2 Paper specification

2.2.1 Parameters of continuous paper



Paper width: 80±0.5mm/60±0.5mm



Maximum paper roll OD: Φ50mm

BTP-P35 User’s Manual

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

Paper thickness: 0.06—0.1mm

2.2.2 Parameters of black marked paper

The marked paper should meet the following requirements:

1) Mark position



There are nine positions installed mark sensors which can detect the

mark on the front or back of the paper. A to D position of sensor to

detect the inner mark of the paper roll. 1 to 5 position of sensor detect

the outer mark of the paper roll. The position of the sensor is shown in

the figure.



When the printer leave the factory, we can add the mark sensor and

position configuration according to the requirement. The mark sensor

is located on the left side (paper feed direction) of the paper by default,

and is used to detect the mark of paper front with width of 80 mm,

Figure 1 shows the position.

2)

When select the mark paper, we recommended following paramether:



L1 mark height: 2mm≤L1≤8mm



L2 mark width: 8mm≤L2≤paper width

BTP-P35 User’s Manual

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

L3 space between marks: 10mm≤L3≤1000mm

3) The reflectivity of the mark part is less or equa l t o 15%, and the

reflectivity of the other part of the paper in the direction of the paper feeding

mark width is more than or equal to 85%. There should be no any pattern in

theareabetweenthetwomarkslikeadvertisement.

Caution:



Please use the same quality paper, otherwise it will affect the print

quality and even reduce the lifetime of the print head and tear-off bar;



Do not stick paper to the paper roll core.

2.2.3 Recommended paper

Use paper of the same quality or higher quality as the random paper roll,

otherwise this may affect print quality and even reduce the lifetime of the

print head and tear-off bar.

2.3 Print and tear-off position

2.3.1 Print position

L1: Paper width

L2: Print width

L3: Distance from the print content to the left edge

L4: Distance from the print content to the right edge

For different paper width (L1), the print width (L2) and the distance from

print content to left and right edges L3 / L4) will change according to the

BTP-P35 User’s Manual

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following table:

Paper

width (L1)

Print

width

(L2)

Distance from the print

content to the left

edge(L3)

Distance from the print

content to the right

edge(L4)

80mm 72mm 4mm 4mm

60mm 52mm 4mm 4mm

2.3.2 Tear off position

BTP-P35 User’s Manual

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3 Appearance and components

3.1 Apperance and components

1——Bottom cover 2——Top cover of

paper cabinet

3——Top cover

4——Liquid crystal button 5——LCD 6——Shoulder strap

7——Communication interface

sealed cover

8——Paper cabinet

button

9——Belt clip

10——Battery 11——Print platen

roller

12——Transmissive

sensor 1

13——Print channel board 14——Reflective

sensor(optional

configuration)

15——Print module

16——Paper cabinet torque spring 17——Paper guide 18——Paper cabinet

BTP-P35 User’s Manual

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19——Tear-off bar 20——Reflective

sensor(standard

configuration)

21——Mechanism

bracket

22——Platen roller pothook 23——Transmissive

sensor 2

24——Print head

25——Swipe

card module

(optional

configuration)

Caution:



Paper guide is an indispensable part which adjusts the width of paper.

You should pay attention to the proper use.

3.2 Accessories introduction

The following contents are introduction and pictures of accessories like

battery, power cable, power adapter, battery charger, vehicle-bone charger,

IP54 protective cover, shoulder strap.

Name Picture Explanation

Lithium battery Power supply

BTP-P35 User’s Manual

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2A Power

adapter

(Chinese

standard)

1. Chinese

standard area use

2. Charge the

printer

3.Matchupa

lithium battery

charging cradle to

charge a single

lithium battery

2A Power

adapter (US

standard)

1. US standard

area use

2. Charge the

printer

3. Match up a

lithium battery

charging stand to

charge a single

lithium battery

2A Power

adapter (UK

standard)

1. UK standard

areas use

2. Charge the

printer

3.Matchupa

lithium battery

charging cradle to

charge a single

BTP-P35 User’s Manual

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lithium battery

2A Power

adapter (EU

standard)

1. EU standard

area use

2. Charge the

printer

3.Matchupa

lithium battery

charging cradle to

charge a single

lithium battery

Lithium battery

charging cradle

Use for charging a

lithium battery

5A Power

adapter

Connect power

connector

and lithium battery

charging cradle

and charge four

lithium batteries at

thesametime

BTP-P35 User’s Manual

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AC power cord

(Chinese

standard)

1. Chinese

standard area use

2. 5A Power

adapter AC power

cord

AC power cord

(US standard)

1. US standard

area use

2. 5A Power

adapter AC power

cord

AC power cord

(UK standard)

1. UK standard

areas use

2. 5A Power

adapter AC power

cord

AC power cord

(EU standard)

1. EU standard

area use

2. 5A Power

adapter AC power

cord

One pin

transfers into

four pins power

connector

Connect 5A power

adapter and lithium

battery charging

cradle and charge

four lithium

batteries at the

BTP-P35 User’s Manual

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same time

Vehicle-bone

charger

1. Charge the

printer

2.Matchupa

lithium battery

charging stand to

charge a single

lithium battery

Protection

case(waist bag)

This is optional

accessory used for

BTP-P35 mobile

printer

Shoulder strap This is optional

accessory used for

BTP-P35

BTP-P35 User’s Manual

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4 System function and settings

4.1 Explanation of panel

4.1.1 Appearance panel

4.1.2 Button function

Button Function Explanation

Power button

1. On / off

2. Sleep / wake-up
state

In the power on state, press [Power] button
for a long time to turn off the printer.
In the power off state, press the [Power]
button for a long time to turn on the printer.
In the working stat, press [Power] button
for a short time to enter the sleep mode.
In the sleep state, press the [Power] button
for a short time to exit the sleep mode.
In the power off state, press the [Power]
button for a short time for no response.

Configuration

button

1. Enter the
configuration

Press [Configuration] button in the idle or
pause state
The printer enters the configuration state
and allows menu configuration

1. Go to the
submenu

2. Enter parameter
configuration

3. Switch the
parameter position

4. Confirm the
configuration

5. Execute menu
operation

Press [Configuration] button in
configuration state

1. When the current menu has sub-menu,
select it and enter the current sub-menu

2. The current menu has no sub-menu but
there is parameter adjustment, enter the
parameter configuration

3.You need to adjust the cursor position
when the parameters to be adjusted have
many bits

4.Confirm the current parameter
configuration and return to the parent
menu

BTP-P35 User’s Manual

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5. When the current menu has no
submenu and no parameter adjustment,
the current menu operation is selected and
executed

Paper feed

button/ up button

Paper feed

Press the [Feed] button in the idle state:
paper feed

Pause printing

Press the [Feed] button in the working
state: pause printing

Resume printing

Press the [Feed] button in the pause state:

1. If you paused a print job before, resume
printing

2. If there is no pause print job, return to
the main page

1. Page up

2.Ajust parameter
up

Press the [UP] button in the configuration
state:

1. Select the previous menu

2. Increase the a djustment parameter by
degree when the parameter is adjusted

Pause

button/Down

button

Pause

Press the [Pause] button in the
non-configuration state
The printer enters pause state

1. Page down

2. The parameter
is adjusted
downward.

Press the [Down] button in the
configuration state

1.Select the next menu when select the
menu

2.Decrease the adjustment parameter by
degree when the parameter is adjusted

4.2 System menu:

First class menu Second class menu Third class menu

Fourth

class menu

Number Content Number Content Number Content Content

1 Setup 1 Print setup

1 Print mode

Rewind

mode,

tear-off

mode,

2

Sensor

selection

Standard

configuration

reflective

sensor,

BTP-P35 User’s Manual

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optional

configuration

reflective

sensor,

optional

transmmisive

sensor

3

Print

darkness

00~30

4

Print

speed

02~04 IPS

5

Paper feed

when start

up

No feeding.

Start

calibration.

Fix position

to label

6

Close

cover and

feed paper

No feeding.

Start

calibration.

Fix position

to label

7

retract

paper

setup

Enabled;

Disabled

Back to

second

class

menu

2

Paper setup

1 Paper type Continuous

paper;

BTP-P35 User’s Manual

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marked

paper;

continuous

paper

2Left

margin

0~49mm

3 Right

margin

0~49mm

4 Label

length

0~8000

5 Label

width

0~5000

6Horizontal

offset

0~800

7 Vertical

offset

0~199

8 Tear-off

position

0~199

9 Detect

paper

when idle

Enabled;

Disabled

10 Back to

previous

level

3

Sensor setup

Code setup

1 Paper

sensor

threshold

0~255

2Mark

sensor

threshold

0~255

BTP-P35 User’s Manual

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3 Label light

strength

0~255

4Marklight

strength

0~255

5 Sensor

information

Display the

information

of sensor

6Backto

previous

level

4

WLAN

configuration

1 IPaddress IPaddress

2 Subnet

mask

Subnet mask

3 Gateway Gateway

4 IP protocol TCP UDP

5 WLAN port WLAN port

setup

6WLAN

information

Port

information

7BTcode

8BT

information

9Backto

previous

level

5

Other

configurations

1 Sleep time Not sleep

10~60s

2 The time of

automatic

power off

Not power off

5~40min

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3 Language

setup

Chinese

English

4 Command

language

ESC/POS

BPLZ/BPLE

5 Buzzer

volume

High

Low

6Button

buzzer

On

Off

7 USB mode API mode

Class mode

6 Factory reset Reset outgoing parameter

7 Save /Exit Whether save the current setup or not

2

Print

self-test

Printer information output

3

Print

calibration

Calibrate the current light strength of sensor

4

Cancel

print

Cancel caching data of printing

5 Exit Exit menu

4.3 Main parameter setup

1) The display when start up

Indicating the printer is ready for task (Firmware version is according to

outgoing printer configuration)

2) Main parameter setup

When the printer is ready for task, please press [Setup] button, the

interface will display:

BTP-P35 User’s Manual

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Use the “Up / Down” button to select the “Setup” menu item.



Print mode

Set the print mode in the “Setup / Print setup / Print mode Setup” menu

item.

Use the “Up / Down” button to select the mode. Optional modes are

“tear-off mode”, “rewind mode”.



Print darkness setup

Set the print darkness in the “Setup / Print Setup / Print darkness” item.

Use the “Setup” button to select the ones place and the tens place. The

Up / Down button to increases or decreases the darkness value. The

maximum value is 30 and the minimum value is 0.



Print speed setup

Set the print speed in the “Setup / Print Setup / Print Speed” menu item.

Optional speed: 2 IPS~4IPS

BTP-P35 User’s Manual

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

Paper type selection

In the menu "Setup / Paper setup / Paper type", set the current paper

type. The optional type: "continuous paper", "marked paper".



Wireless configuration

In the "Setup" menu item, select "Setup / Wireless configuration", you

can set the printer's network configuration. Such as a protocol type, IP

address configuration, gateway configuration, and port configuration.

BTP-P35 User’s Manual

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

System language type setup

In the "Configuration / Other Configuration / Language Setup" menu

item, set the system language type



Command set type selection

In the "Configuration / Other Configuration / Command Language"

menu item, set the command language type



System sleep time setup

In the "Configuration / Other configuration / Sleep t ime" menu item, set

sleep status. When enabling sleep, enter the sleep delay time. Delay time

is10m~60m.



Print self-test

Press "Setup" button to enter the first level menu, select "Print self-test",

you can print out the system configuration information.



Print calibration

BTP-P35 User’s Manual

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When the paper roll is loaded in the paper cabinet, a print calibration is

made. The paper and sensor calibration are made. Press the "Setup"

button to enter the first level menu, and select "print calibration" to set.



Status explanation of the printer

Status explanation LCD

Print status

Charging status

Open the paper cabinet

Paper end status

NO print head

4.4 Buzzer function

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Status Explanation

Music when starts up Prompt music of on and off

Ring for a long time The printer has a fatal error.

Ringforashorttime

1. The printer has a general error or an alert

2. The button prompt sound

Caution:



The printer adopts thermal resistor to detect the temperature of print

head. If the print head temperature is too high, the printer will stop

printing.

4.5 Swipe card function

The BTP-P35 supports magnetic card and IC card swipe function.

When the device receives the swipe card command via the communication

interface, slide the magnetic card or insert the IC card according to the

directions of the magnetic card and the IC card on the device. Then it

sends the reading data command to the device.

Caution:

1. Ensure that the IC card chip is outward when insert the IC card (Face

one side that someone swipes card).

2. Related commands of magnetic card and IC card refer to software

command set of BTP-P35

BTP-P35 User’s Manual

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5 Printer communication interface

This BTP-P35 can be connected via USB, WIFI interface and other

devices.

5.1 USB interface

USB interface supports USB1.1 protocol.

The interface socket using MINI USB B-type standard socket:

Interface signal definition:

Pin Cable

1VCC

2DATA-

3DADA+

4ID

5GND

5.2 WIFI interface

1) Features



Support 802.11b / g / n communication



support 9100 port print, LPR print



Support status return



Support parameter configuration



Support firmware updating online

BTP-P35 User’s Manual

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

Support HTTP function

2) Support protocols

 IP



ARP　　



ICMP

 TCP



UDP



DHCP

 TFTP



HTTP

BTP-P35 User’s Manual

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6 Installation printer

6.1 The host accessories

This product configures with standard power adapter, belt clip, USB

cable and other accessories, and optional configuration is magnetic card/IC

POS machine point of sale machine, battery charger, vehicle-bone charger,

IP54 protective cover, shoulder strap and other accessories.

When unpacking, check the packing list whether has the missing or

damaged items. If any of the above phenomena occurs, please contact

your dealer or manufacturers.

6.2 Precautions for using the printer

When the battery leaves factory, the battery is not installed in the printer.

Please insert the battery into the battery cabinet as shown below.

Remarks

For the first time, it needs to be fully charged. After long-term storage of

the battery, it needs to be fully charged. And the battery will achieve the

best results.

Caution:



When install the battery, ensure that the battery is inserted into the

cabinet correctly to avoid falling down.

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6.3 Power cable connection

1) Pin definition

1: Positive (+12V)

2: Negative (GND)

3: Negative (GND)

2) Interface type

Printer usage: socket in the following figure in the left

User usage: socket in the following figure in the right

As shown in the figure, insert the power adapter plug into the power socket,

DC plug into the printer’s charging interface.

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　 Input voltage: AC100-240VAC / 50 ~ 60Hz

Caution:



Do not remove the battery during charging; When charge the battery,

theprintercanprinttask.



Should use the manufacturer recommended power adapter or its

equivalents;



When plugging the plug of power adapter, you should hold the

connector cover of the plug, do not pull the cable;



Avoid dragging the power adapter cable, or it will damage the cable

and cause fire disaster and electric shock.



Avoid placing the power adapter around an overheated device, or the

cable surface will melt causing fire disaster and electric shock.



If the printer is not used for a long time, disconnect the printer power

adapter.

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6.4 Paper roll installation

6.4.1 Confirmation of printing paper

Before installing the paper roll, you should first check the paper type

used by the printer. The default paper type is continuous paper. If you need

to set marked paper, please calibrate it.

6.4.2 Install / replace the paper roll

1) Press the [Open] button of paper top cover, open the top cover.

2) Hold the paper guide and rotate it upward and forward, then uninstall

it .

3) When the printer is leaving factory, the left and right paper guide is

located at the outermost slot of the paper cabinet to fit the 80mm width

paper roll. When using 60mm width paper roll, insert the left and right

paper guide vertically into the inner slot of paper cabinet.

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Remarks:

When the printer is printing, the paper guide should center the paper roll in

the paper cabinet.

4) Make sure the paper head is flush and place the paper roll in the paper

cabinet as shown in the figure below. After pulling out the paper head

for a distance along the direction of paper out, close the back cover

and tear off the excess paper head. Then finish installing paper roll.

Caution:



Adjust the paper guide according to the width of paper roll



The paper roll should meet the requirements shown below:

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

The paper roll should be wrapped tightly. Otherwise, it may cause

paper jam or other errors.



The paper roll should be placed in the paper house smoothly, avoid tilt,

otherwise it may affect the printing and paper feeding;



The edge of the paper head cannot deviate from the paper out exit.

6.5 Printer connecting installation

When the printer is leaving the factory, the default connection is the belt

clip. If you need to attach the shoulder strap, consult your dealer or factory

manufacturer.

6.5.1 Printer belt clip installation

When the printer is leaving the factory, the belt clip is not installed in the

printer. Please install the belt clip in the printer according to the figure.

Remarks



When fastening screw, rotate the belt clip to one side so as not to block

the screw mounting hole.



The mounting screws are supplied with the belt clip package.

① belt clip cradle 2 ② belt clip ③ ST2.9× 8-F-Hpan head

self-tapping screw

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6.5.2 Shoulder strap connection (optional configuration)

When the printer is leaving the factory, the shoulder strap is not installed in

the printer. Pleas e install the shoulder strap in the printer according to the

figure.

6.6 Printer power on and self-test

6.6.1 Power on the printer

1) Make sure the printer battery is fully charged and install in place;

2) Press the [power] button for more than two seconds. The printer will turn

on and initialize.

6.6.2 Print the self-test page

1) Make sure the printer battery is fully charged and installed in place, and

install the paper roll;

2) Press the "configuration" button while the printer is idle. The printer

enters the configuration menu.

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3) Press "Up" or "Down" to select "2. SELFEST" or "2.SELFTEST" and

press CONFIRM to confirm;

4) The printer begins printing the self-test page.

6.7 Connect the communication interface

BTP-P35 has two communication modes:



Wired communication: USB interface



Wireless communication: WIFI;

6.7.1 USB interface connection

1) Insert the USB interface cable into the suitable interface;

2) Connect the other end of the interface cable to the host.

6.7.2 WIFI connection

See appendix 9.3 for the detailed operation of WIFI connection (WIFI

can only be used under POS command for the present).

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7 Routine maintenance

Caution:



Before starting routine maintenance, ensure that turn off the printer



Do not use organic solvents like gasoline or acetone.



When cleaning the sensors, do not turn on the printer power until the

pure alcohol has completely evaporated.



It is recommended that the maintenance cycle should not be longer

than one month.

7.1 Cleaning print head and platen roller

When any of the following cases occur, the print head and platen roller

should be cleaned.

1) Printout is not clear;

2) Paper feeds or retracts with big noises;

3) Other objects on the print head and platen roller.

To clean the print head and platen roller, follow steps given below.

1) Turn off the power;

2) Press the cover open button to open the top cover of printer. Refer to

following Figure;

3) Use soft cotton cloth dipped with neutral cleaner (it should be wrung out)

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to wipe off the dust and stains on the surface of the print head and

platen roller when the top cover of the paper cabinet is open;

4) Close the top cover of paper cabinet after the neutral cleaner

evaporates completely.

7.2 Cleaning marked sensor

When any of the following cases occur, the marked sensor should be

cleaned.

1)

The printer alarms the paper end during printing.

2)

The printer does not alarm when paper end.

3)

The printer cannot read the mark effectively.

The cleaning steps are as follows:

1)

Turn off the power.

2)

Press the cover open button to open the top cover of printer.

3)

Wipe off the dust and stains on the surface of the print head and platen

roller with alcohol cotton ball (it should be wrung out);

4)

Close the top cover of printer until the alcohol evaporates completely.

7.3 Remove paper jam

When any of the following cases occur, remove paper jam.

1)

The printer cannot paper out normally.

2)

Paper feeds with big noises

To remove paper jam, follow steps given below:

1)

Turn off the power.

2)

Press the cover open button to open the top cover of printer.

3)

Check if there is any jammed paper in the paper path. If it exists,

please remove the paper folds, and cut the paper head.

4)

Close the paper cover of the printer and remove the jammed paper.

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8 Troubleshooting

When the printer has any problem, refer to this chapter for solution.

If the problem still cannot be solved, please contact your local dealer or

manufacturer for assistance.

8.1 Printer doesn’t work

Problem Possible causes Solution

The printer does not
work.

The battery has no
power.

Please charge the battery or
replace the battery.

The battery does not
connect well.

Take out the battery and re-install it.

Circuit board is damaged.

Contact your local dealer or
manufacturer.

8.2 LCD alarm and buzzer alarm

LCD prompt

information

Causes Solution

Print head voltage is
abnormal

Print head voltage is
abnormal

Close the printer, check the battery

voltage
Print head is
abnormal

The print head is too
heat

Wait for the temperature of print

head to come down.

Printer head bad dot Printer head bad dot

Contact your local dealer or

manufacturer.
Paper end Paper end Replace with new paper roll.
Paper cabinet is not

closed.

Uplift the top cover Close the top cover.

Power is low. Power is low.

Replace with new battery or charge

the battery.

Mark check failed

Cannot find the mark.
Wrong paper type

Replace with matched paper roll or

start the forcing calibration

Calibration fails

Calibration fails
Wrong paper type

Replace with matched paper roll or

start the forcing calibration
The printer is busy The printer is busy Wait for idle status

System updates

The printer is updating
system

Wait for completing System

updating

Pause

The printer is in pause
status

Press the feed paper button, recover

normal status

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8.3 Problems during printing

Problem

Possible

causes

Solution

Paper feed

continuously when

printing

Wrong paper
type

Replace with matched paper roll

Marked
sensor errors

Contact your local dealer or manufacturer.

Paper cannot be sent

out normally.

Paper jam

Open the top cover, check the paper

feeding path and clear the jammed paper.

Vertical print content is

missing.

Print head

error

Contact your local dealer or manufacturer.

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9Appendix

9.1 Printer driver installation on windows

BTP-P35 provides Windows 2000/Windows XP/Windows Server

2003/Windows Vista/Windows Server 2008/2012/Windows 7/Windows 8/

Windows 10 operating systems drivers.

9.2 WIFI connection

1) Connect the BTP-P35 printer with windows system via WIFI. Turn

on the Internet setup tool of windows system

2) After turning on successfully, read the right parameter of WIFI;

3) Click “on” to set communication mode, such as infrastructure mode.

Other information setup: remark: The printer is regarded as

terminal device connected with router when the status is

infrastructure mode.

4) AD-Hocmode: remark: The printer is regarded as router providing

other terminal inserting it when the status is AD-Hocmode:

5) Recover the default value (recover to the factory parameter setup

right now):

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FCC STATEMENT :

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions:

(1) This device may not cause harmful interference, and (2) This device must accept

any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential installation.

This equipment generates uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur

in a particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

　 Reorient or relocate the receiving antenna.

　 Increase the separation between the equipment and receiver.

　 Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

　 Consult the dealer or an experienced radio/TV technician for help.

RF warning statement:

The device has been evaluated to meet general RF exposure requirement. The device
can be used in portable exposure condition without restriction.