Shandong New Beiyang Information Technology BTPP36 User Manual

USER’S MANUAL

RemovablePrinter

BTP-P36

Shandong New Beiyang Information Technology Co., Ltd.

Contents

BTP-P36 User’s Manual

1 Introduction

1.1 Outline........................................................................................- 1 -

1.2 Main features........................................................................................- 2 -

2 Main technical specification

2.1Technical specification............................................................................ - 3 -

2.2Paper specification.................................................................................. - 6 -

2.2.1 Parameters of label paper............................................................. - 6 -

2.2.2 Parameters of black label pape.................................................... - 6 -

2.3 Print and tear-off position...................................................................... - 8 -

2.3.1 Print position.................................................................................... - 8 -

2.3.2 Tear off position............................................................................... - 9 -

3Appearance and components

3.1 Apperance and components...............................................................- 10 -

3.2 Accessories introduction......................................................................- 11 -

4 System function and settings

4.1 Explanation of panel............................................................................ - 16 -

4.1.1 Appearance panel......................................................................... - 16 -

4.1.2 Button function...............................................................................- 16 -

4.2 System menu:....................................................................................... - 17 -

4.3 Main parameter setup..........................................................................- 21 -

4.3.1 Starting up display........................................................................ - 21 -

4.3.2 Main parameter setup.................................................................. - 21 -

4.4 Buzzer function..................................................................................... - 26 -

4.5 Peel-off function....................................................................................- 26 -

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5 Printer communication interface

5.1 USB interface........................................................................................- 27 -

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BTP-P36 User’s Manual

5.2 WIFI interface........................................................................................- 27 -

6Installation printer

6.1 The host accessories...........................................................................- 29 -

6.2 Precautions for using the printer........................................................- 29 -

6.3 Paper roll installation............................................................................- 31 -

6.3.1 Confirmation of printing paper.................................................... - 31 -

6.3.2 Install / replace the paper roll......................................................- 32 -

6.4 Printer connecting installation............................................................ - 33 -

6.4.1 Printer belt clip installation...........................................................- 33 -

6.5 Printer power on and self-test............................................................ - 34 -

6.5.1 Power on the printer..................................................................... - 34 -

6.5.2 Print the self-test page................................................................. - 34 -

6.6 Connect the communication interface.............................................. - 35 -

6.6.1 USB interface connection............................................................- 35 -

6.6.2 WIFI connection............................................................................ - 35 -

7 Routine maintenance

7.1 Cleaning print head and platen roller................................................- 37 -

7.2 Cleaning marked sensor..................................................................... - 38 -

7.3 Remove paper jam...............................................................................- 38 -

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8 Troubleshooting

8.1 Printer doesn’t work............................................................................. - 40 -

8.2 LCD alarm and buzzer alarm............................................................. - 40 -

8.3 Problems during printing..................................................................... - 41 -

9 Appendix

9.1 Printer driver installation on windows............................................... - 42 -

9.2 WIFI connection....................................................................................- 42 -

9.3FCC STATEMENT :...............................................................................- 45 -

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Declaration

Information in this document is subject to change without notice.

SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO., LTD.

(hereinafter referred to as “SNBC”) reserves the right to improve product as

new technology, components, software, and firmware become available. If

users need further data about this product, please feel free to contact your

dealer or the manufacturer.

No part of this document may be reproduced or transmitted in any form or

by any means, electronic or mechanical, for any purpose without the

express written permission of SNBC.

Printed in China.

Version 1.0.

Our registered trademark: .

Warning: Items shall be strictly followed to avoid any damages to body

and equipment;

Caution: Items with important information and prompts for operating

the printer.

BTP-P36 User’s Manual

Trademark

Warning and caution

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BTP-P36 User’s Manual

ISO9001 Quality Control System Certification

ISO14001 Environmental Management System Certification

OHSAS18001 Occupational Health and Safety Management System

Certification

IECQ QC 080000 Hazardous Substance Process Management System

Certification

Warning

This is class A product. The product may cause radio

interference in the working environment. Users need to take

feasible measures

SNBC has passed the following certifications:

BTP-P36 has passed the following certifications:

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General Safety Information

Before installing and using the printer, please read the following items

carefully.

 Safety instructions

Warning: Don’t touch the tear bar of printer.

Warning:The print head is a thermal element and it is at high

temperature during printing or just after operation.Therefore please do

not touch it and its peripherals for safety reasons.

Warning: To prevent static electricity damages print head, do not touch

either print head or connecting parts.

 Caution

1) Do not disassemble the printer by yourself. Before using the printer,

please read the manual carefully.

2) Keep the printer away from water source, and avoid direct exposure to

sun light, strong light and heat of fire.

3) Do not use or store the printer in a place exposed to high temperature,

moisture and serious pollution.

4) Do not place the printer on a place exposed to vibration or impact.

5) No dew condensation is allowed to the printer. In case of such

condensation, do not turn on the power until it has completely

evaporated.

6) Connect the power adapter to an appropriate grounding outlet. Avoid

sharing a single electrical with large power motors and other devices

that may cause the fluctuation in voltage.

BTP-P36 User’s Manual

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BTP-P36 User’s Manual

7) Do not let the water or the electric materials (like metal) go into the

printer. If this happen, turn off the power.

8) The printer cannot print in the state without paper, otherwise it will

seriously damage the print head.

9) In order to ensure the print quality and lifetime, you should use

1 Introduction

1.1 Outline

BTP-P36 is a thermal removablelabel printer with high quality, fast speed,

stable performance, long standby time and small portability. It is widely

used in retail, government, law enforcement, insurance, logistics and other

fields.

The product is removable printer supporting for POS, BPLC, BPLE / BPLZ

and other command sets, and provide characters, graphics, barcode and

other printing functions. The printer supports label paper, black marked

paper (you need to configurate with optional reflective sensor) and other

consumables. The width of consumables is 25.4-80mm (the consumables

are continuous and adjustable). The printer supports automatic calibration,

standard configuration USB interface, peel-off mode. You can select two

kinds of communication interfaces like WIFI. We provide man-machine

interaction interface composed of LCD screen, four buttons and buzzer.

The printer supports firmware updating. Software supports Windows

drivers, Linux drivers, Windows SDK, Android SDK and IOS SDK and other

system applications.

This product provides 2600mAh large capacity lithium battery, and have

power-saving mode. This product supports automatic sleep, wake-up and

auto power off function.

This product loads paper easily on structure design, the appearance of

modules using double material injection molding process. The housing is

rubberization for resisting vibration and dropping.

This product configurates with power adapter, belt clip, USB cable and

BTP-P36 User’s Manual

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BTP-P36 User’s Manual

other accessories, and optional battery charger, car-mounted charger, IP54

protective cover, shoulder strap, pocket and other accessories.

1.2 Main features

 The method to load the paper is convenient

 Simple operation and easy maintenance

 Printing supports label paper and marked paper

 Compatible with a variety of width paper

 Communication interface is optional

 The printer firmware program can be upgraded online

 Equipped with 2600mAh large capacity lithium battery, the use is

safe and stable

 The housing is rubberization (double material injection molding

process) for resisting 1.5m dropping

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BTP-P36 User’s Manual

2.1 Technical specification

Model

BTP-P36 removable printer

Print method

Thermal, position in the middle

Print resolution

203dpi

Print width (Max.)

72mm

Print speed

Max102mm/s.

Factory default value is 76.2mm/s

Print length

10-1000mm

Paper out method

Tear-off mode, peel-off mode (Present)

Memory

64MB RAM，16MBFlash

Communication interface

Standard configuration : USB 2.0 (12Mbit/s)

Optional configuration(alternative): WLAN 802.11b/g/n

Two modes

CPU

RISC CPU of 32 bits

Anomaly detection

Paper end detection, power shortage detection, open

cover detection, print head high temperature protection

Electricity saving mode

Automatic sleep mode, automatic wake-up mode

Operation panel

4 buttons, standard configuration LCD screen, buzzer

Character support (ESC/POS

command)

Character Set (ESC/POS): built-in standard ASCII

character (9X17,12X24), user-defined characters,

standard configuration of Chinese (24 × 24) supports

simplified Chinese (2312), English (ASCII), optional

configuration supports simplified Chinese (18030 or

GBK), traditional Chinese, the United States, Britain,

Japan and Korea. Users can download fonts to FLASH

or RAM

2 Main technical specification

The parameters are under the standard test paper conditions.

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BTP-P36 User’s Manual

1D barcode (ESC/POS

command)

UPC-A, UPC-E, JAN13 (EAN13), JAN 8 (EAN8),

CODE39, ITF, CODABAR, CODE93, CODE128

2D barcode (ESC/POS

command)

PDF417, QRCODE, MAXICODE, GS1

Character support (BPLZ/BPLE

command)

Built-in standard ASCII character (fontA~H,P~V,0,GS);

Built-in scalable character set; user-defined dots or

scalable character set; Users download

user-definedcharacter set, supportsEnglish

(ASCII),simplified Chinese (18030 or GBK), traditional

Chinese, the United States, Britain, Japan and

Korea.Users can download user-defined fonts to the

printer.

1D barcode (BPLZ/BPLE

command)

Interleaved 2 of 5 Bar、Code 39、Planet Code、EAN-8、

UPC-E、Code 93、Code 128、EAN-13、Industrial 2 of 5

Bar、Standard 2 of 5 Bar、ANSI Codebar、LOGMARS、

UPC/EAN、UPC-A

2D barcode (BPLZ/BPLE

command)

PDF417、MicroPDF417、QRCODE、UPS MaxiCode、

DATAMATRIX、GS1 Databar

Graphic format

Plain bitmap in binary system. HEX, PCX, BMP and

IMG.

Image files can be downloaded to FLASH, RAM

Command set

ESC/POS, BPLC, BPLE/BPLZ

Application

software

Driver

Windows, Linux CUPS

DLL

Windows, Android, iOS

Tool

Printer configuration tool, supports Windows system,

POS command, WIFI / USB, WIFI configuration tool

Paper

specification

Paper type

black marked paper, label paper, perforated paper

Paper

thickness

0.06mm ~ 0.16mm

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BTP-P36 User’s Manual

paper roll ID

12.5mm～19.1mm

paper roll OD

Max 67mm

Paper width

25.4-80mm(Continuous and adjustable)

Battery

capacity

2600mAh, lithium battery

Charging

method

Can be charged without take out the battery Charging time

3.5 hours

Continuous

printing time

85mins

Full-power

printing

distance

260 meters Power adapter

Input voltage

AC100-240VAC/50～60Hz

Output

voltage

12VDC±5%，2.0A

Environmental

condition

Working

temperature

Temperature:-20~50℃,

Humidity:10~90% non-condensation

Storage

temperature

Temperature:-20~60℃,

Humidity: 10~90% non-condensation

Accessory

Standard

configuration

Battery, power adapter, operation guide, test paper roll,

USB data cable, belt bag

Optional

configuration

Single battery charger, car charger, sheath, shoulder

strap and so on

Protection

standard

Ratings dust

and water

resistance

IP54( add protective bush)

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Ratings

dropping

resistance

1.5 meters ESD

Air discharge 10KV, pass

Contact discharge 8KV, pass

Vibration

resistance

can work normally under vibration condition (carry-on or

vehicle travel may have vibration)

Physical

features

Reference

Size

186.5mm×117mm×81.5mm(width x length x height)

Reference

weight

About 638g（contain battery）

2.2Paper specification

2.2.1 Parameters of label paper

 Mount paper width: 80±0.5mm/

 Label width: 72+0.5mm

 Single paper thickness: total thickness. ≤0.16 mm

 Label gap: 2mm—5mm

 Label length: 10mm—1000mm

The marked paper should meet the following requirements:

1) Mark position

 There are nine positions installed mark sensors which can detect the

mark on the front or back of the paper. A to F positionof sensor to

detect the inner mark of the paper roll. 1 to 5 position of sensor detect

the outer mark of the paper roll. The position of the sensor is shown in

the figure.

BTP-P36 User’s Manual

2.2.2 Parameters of black label pape

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BTP-P36 User’s Manual

 When the

printer

leave the

factory,

can add

the

sensor

and

position configuration according to the requirement. The mark sensor

is located on the left side (paper feed direction) of the paper by default,

and is used to detect the mark of paper front with width of 80 mm,

Figure 1 shows the position.

2) When select the mark paper, we recommended following paramether:

 L1 mark height: 2mm≤L1≤8mm

 L2mark width:8mm≤L2≤paper width

 L3 space between marks:10mm≤L3≤1000mm

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The

reflectivity of the mark part is less or equal to 15%, and the reflectivity of the

other part of the paper in the direction of the paper mark width is more than

or equal to 85%. There should be noany pattern in the area between the

two marks like advertisement.

2.3 Print and tear-off position

2.3.1 Print position

L3: Distance from the print content to the left edge

For different paper width (L1), the print width(L2) and the distance from

print content to left and right edges L3 / L4) will change according to the

following table:

BTP-P36 User’s Manual

L1: Paper width

L2: Print width

L4: Distance from the print content to the right edge

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+ 37 hidden pages

Shandong New Beiyang Information Technology BTPP36 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Introduction

1.1 Outline

1.2 Main features

2.1 Technical specification

2 Main technical specification

2.2Paper specification

2.2.1 Parameters of label paper

2.2.2 Parameters of black label pape

2.3 Print and tear-off position

2.3.1 Print position