SG Security Communications MLR2-E User Manual
MLR2-E
Multi-Line Digital Receiver
Installation and Operation Manual
version 1.3
TABLE OF CONTENTS
INTRODUCTION 1
CPM2 ...................................................................................................1
DRL2E ................................................................................................. 1
Supervision ..........................................................................................1
Compatibility ....................................................................................... 1
CPM2 Outputs/Inputs .......................................................................... 1
System Overview .................................................................................1
Virtual Receiver Architecture .............................................................. 2
Number of Line Cards Supported .......................................................2
Approvals ............................................................................................ 2
UL Manual Mode .................................................................................2
UL Requirements ................................................................................ 2
MLR2-E Backplane Connection Diagram ...........................................3
Connections for DRL2E Line Card Expansion ....................................3
MLR2-E UPS Connection Diagram ..................................................... 4
Quick Start 5
Receiver Setup and Operation Without Programming ....................... 5
Unpacking ...........................................................................................5
Bench Testing ..................................................................................... 5
Power Up .............................................................................................5
Operation with Default Programming .................................................. 5
Debug Output ..................................................................................... 5
Debug Cable Connectivity .................................................................. 5
Debug Software Setup ........................................................................ 5
Button Commands .............................................................................. 5
Downloading Steps ............................................................................. 5
Installation 6
Mounting the Receiver ........................................................................ 6
Printer Connections .............................................................................6
Computer Connections ....................................................................... 6
Telephone Line Connections .............................................................. 6
Grounding ........................................................................................... 6
Power Supply ......................................................................................6
Battery Charging Current .................................................................... 6
DRL2E Digital Receiver Line Card ......................................................7
General Information ............................................................................. 7
DRL2E Features .................................................................................. 7
Installation ........................................................................................... 7
DRL2E Controls ...................................................................................7
Profiles 11
Static Options .................................................................................... 11
Default Dynamic Options .................................................................. 12
DRL2E Communication Formats 18
Common Formats ..............................................................................18
Sur-Gard DTMF Formats ................................................................... 18
Ademco Contact ID ........................................................................... 18
Ademco Express ............................................................................... 18
Ademco Super Fast (High Speed Format) ......................................19
DMP FSK ........................................................................................... 19
FBI Super Fast Format ......................................................................19
ITI Format .......................................................................................... 20
Modem and BFSK Formats ...............................................................21
SIA FSK .............................................................................................21
Silent Knight FSK1, FSK2 ..................................................................21
Silent Knight FSK2 Protocol .............................................................. 21
Sescoa Super Speed ........................................................................ 22
DRL2E Predefined Library Decoding and
Event Codes Table ............................................................................23
CPM2 – Central Processing Module 24
General Information ...........................................................................24
Features ............................................................................................ 24
CPM2 Controls .................................................................................. 24
CPM2 Operating Mode ..................................................................... 25
CPM2 Cold Startup ........................................................................... 25
CPM2 in Standby Mode .................................................................... 25
CPM2 Configuration Mode ................................................................ 25
Configuration Options ....................................................................... 25
Message Priorities .............................................................................30
CPM2 Utility Modes ...........................................................................31
Overview of Communication ............................................................. 32
CPM2 COM1 Status Report Messages ...................................... 32g11
CPM2 EPROM Programming ............................................................ 32
Automation Protocols 33
Data Byte Protocol: ...........................................................................33
Acknowledgment of the Signal ......................................................... 33
DRL2E Operating Mode 8
DRL2E Standby Mode ......................................................................... 8
Line Fault .............................................................................................8
CMP2 Error Display Messages ........................................................... 8
Keep Last Alarm Message ..................................................................8
Standby Mode ..................................................................................... 8
Line Card Menu Mode ........................................................................ 8
Display Printer and Caller ID Alarm Buffer .......................................... 9
Display Options ................................................................................... 9
Display Program Version ..................................................................... 9
Adjust LCD Contrast ........................................................................... 9
Adjust Backlight .................................................................................. 9
DRL2E Cold Start-up .........................................................................10
Communications in Progress ............................................................ 10
Fault Data Message .......................................................................... 10
Fault Call ........................................................................................... 10
Caller ID ............................................................................................ 10
Appendix A: DRL2E Communication Formats 34
Appendix B: ASCII Character Chart 35
Appendix C: Decimal - Hex - Binary Conversion Chart 36
Appendix D: Printer Words - Options [60] - [6F] 37
Appendix E: Default Static Options 38
Appendix F: Default Dynamic Options 39
Appendix G: Event Code Classifications 40
i
i
INTRODUCTION
The MLR2-E is a Multi-Line, Multi-Format Digital Receiver for
commercial fire and burglary. The basic unit consists of up
to 30 individual line cards (DRL2E) connected to a CPM2.
The MLR2-E can decode a variety of popular and widely
used communication formats. Refer to Appendix A, DRL2E
Communication Formats for a list of the available communication
protocols.
The MLR2-E’s real-time clock and calendar stamps all
information received with the time and date, and all information
may be printed and/or forwarded to a computer. To ensure
security, adjustment of the clock, calendar and other
programming is password-protected.
CPM2
The CPM2 Central Processing Module oversees operation
of the line cards. Along with its built-in keypad and LCD
message screen, the CPM2 features one parallel printer,
and two COM Ports.
DRL2E
Each DRL2E Module can monitor two telephone lines. The
Line Card module is equipped with a 256-event nonvolatile
memory buffer to record events and corresponding telephone
numbers. Caller Source capability is built-in and telephone
numbers can be printed out, sent to automation and stored
in memory. Events and information stored in memory can be
printed at any time. Each line card also features flash EPROM
uploads through the Debug port for software upgrades or
options programming.
SUPERVISION
The standby battery voltage and connections are supervised.
The Line Cards are also continuously supervised to ensure
uninterrupted communication with the CPM2. Any trouble
conditions are reported on the LCD screens and sent to the
printer and the computer.
The DRL2E Line Card Module also verifies communications with
the CPM2. In the event of a malfunction, the operator will be
advised with a visual indication and the Line Cards will continue
to function. Each line card will continue to receive information.
The printer is supervised for loss of power, off-line, paper out
and other trouble conditions. The communication link to the
computer through the RS-232 port is monitored by the
supervisory “heartbeat” test transmissions.
COMPATIBILITY
Central station automation software packages such as:
• M.A.S. • DICE • SIMSII • S.I.S. • GENESIS • MICROKEY
support the MLR2-E Sur-Gard interface. Compatibility with the
automation software in a system used at a central station is
intended to be handled under a separate UL 1981 software
and/or site certification evaluation.
CPM2 OUTPUTS/INPUTS
The CPM2 features three switched-negative outputs. One output
labeled “OPTION” has a corresponding LED on the CPM2
front panel; the factory default programming slowly flashes
the OPTION LED when the “OPTION” output is activated.
Switched negative outputs are also provided for the
Acknowledge and Trouble LEDs.
SYSTEM OVERVIEW
• Patented Caller Identification (Call Display) capability
• Patent Pending DNIS Identification
• Battery backed up RAM on each DRL2E line card
module for programming and event buffers.
• Fast communication between line cards and CPM2
• Flash Upload for software upgrades
• Up to 64 different options set (profiles per line)
• Patent Pending Virtual configurations
• 3/1, 4/2 formats with or without parity, 4/1 without parity
at 10, 14, 20, or 40 Baud
• 4/1, 4/2, 4/3, and 4/3 with checksum DTMF formats
• Optional* Formats: 3-2, 4/1,4/2 extended
• Contact ID (DTMF) format
• Super Fast or High Speed DTMF format, with or without
parity
• DTMF 4/1 Express format optional*, 4/2 Express format
• Westec
• FBI Super Fast format with or without parity
• RADIONICS Modem II, Modem IIE, Modem IIIa
BFSK formats
• SIA format: 110 and 300 Baud, tone and data
acknowledgment
• SK FSK1, FSK2
• Any handshake frequencies by increment of 100 Hz
from 300 Hz to 3400 HZ, Dual Tone, SIA FSK, Modem
IIx, Double Dual Tone and ITI selected by configuration
commands.
• Up to 8 different handshakes per profile with individual
duration control.
• Large, easy to read 2-line, 16-characters-per-line, Liquid
Crystal Display screen
• All modules function individually to help ensure
uninterrupted operation during hardware or software
upgrades
• Inputs on CPM2 for UPS supervisory
• 30 lines maximum per receiver
• 256-event memory buffer on each individual line cards
• Real-time clock
• CPM2 features 16-bit microcontroller
• 1 parallel printer port and 2 serial RS-232 ports
• Programmable serial port configurations
• Programmable System Functions: Computer and printer
• Fast transmission of multiple alarms to the computer
and printer to ensure operator’s quick response
• Continuous verification of the computer-receiver links
with the “heartbeat” function
• Switched-negative outputs on CPM2 (special
applications)
• AC-lost detection and standby battery supervision
• Low battery detection and automatic low battery disconnect
to prevent deep-discharge damage to battery
• Operator Acknowledge option
• Telephone Line Supervision and reporting
*All formats noted as optional are selected using configuration
commands.
2
and
1
VIRTUAL RECEIVER ARCHITECTURE
The most novel feature of the DRL2E is the ability to use the
telephone company information delivered as DNIS (Dialed
Number Information Service) or Caller ID. This allows the
Sur-Gard Format Expert System to handle on the fly each
received call. With this feature, dedicated line pool hardware
is eliminated. Instead, the DNIS or Caller ID information allows
dynamic options that set up virtual line pools to identify security
formats and extend account numbers.
Standard DNIS is supported up to 10 digits. Each dialed
number should be assigned to a virtual receiver. Multiple
Caller ID numbers can be assigned to a single virtual receiver.
Each dialed number would formerly have been a line pool on
conventional line cards.
NUMBER OF LINE CARDS SUPPORTED
The system will support a maximum of 15 line cards concurrently
connected.
APPROVALS
Industry Approvals
The MLR2-E is listed for meeting the following approvals:
• UL 864 Control Units for Fire-Protective Signaling
Systems
• UL 1610 Central Station Burglar Alarm Units
This equipment should be installed in accordance with the
requirements of NFPA72, NFPA70 and UL827.
UL MANUAL MODE
For UL manual mode, each event will activate the internal
buzzer to be acknowledged manually. Each event will also
be sent automatically to the connected printer.
For Central Station applications, the signaling performance of
each DACT (Digital Alarm Communication Transmitter) shall
be manually tracked. Failure to receive a signal from a DACT
over a 24 hour period shall be handled as a trouble signal.
UL REQUIREMENTS
Installation - The product is intended to be installed in
accordance with its installation instructions and the
requirements of the local authority having jurisdiction (AHJ).
For Grade AA and A Central Station Service:
• The polling between the premise radio and the central
station shall be such that a failure of the radio link shall
be annunciated within 200 seconds at the central station.
Programming 006: Option 2 must be on and Option 3 must
be off.
• The radio shall be mounted in an attack-resistant enclosure.
• Simultaneous alarm signals shall be sent over the DACT
line and radio.
• Failure of the premise radio shall be reported over the
DACT line and annunciated at the central station within
200 seconds.
• Failure of the DACT line shall be reported over the radio
and annunciated at the central station within 200 seconds.
• Opening and closing signals must be transmitted over the
radio or the DACT line.
For Grade B central station service and grade A police
station connect with high line security:
• The radio shall be mounted in an attack resistant enclosure.
• The system shall send a check-in signal to the central
station every 24 hours.
• A listed compatible burglar alarm sounding device shall
be used in conjunction with the system.
• Opening and closing signals are not required for Police
station connect service.
For grade C central station service:
• The radio shall be mounted in an attack-resistant enclosure.
• The system shall send a check-in signal to the central
station every 24 hours.
For commercial Fire Installations:
• The one-way radio shall be a secondary communication
line to the DACT.
• Each communication line will supervise the other.
• The DACT shall send a check-in signal to the central
station every 24 hours.
• The Bell +, Bell - terminals on the control panel shall not
power other devices.
2
MLR2-E BACKPLANE CONNECTION DIAGRAM
MV3 MV2
Battery
12V Rechargeable
lead-acid
35Ah
Transformer
16 V
AC
, 175 VA
P
6
P
5
P4 P2
R4R6R7
R13
R11
R12
CONNECTIONS FOR DML2E LINE CARD EXPANSION
MV3 MV2
NEXT
MODULE
P6P
5
NEXT
MODULE
P4 P2
R4R6R7
R13
R11
R12
P
6
P6P
P
5
P4 P2
5
P4 P2
R4R6R7
R13
R11
R12
R4R6R7
R13
R11
R12
3
MLR2-E UPS CONNECTION DIAGRAM
P
6
MV3 MV2
P
5
P4 P2
R13
R11
R4R6R7
R12
Battery
12V Rechargeable
lead-acid
35Ah
Transformer
16 V
AC, 175 VA
110 VAC/16 VAC, 60 Hz, 175 VA
TRANSFORMER
4
QUICK START
Receiver Setup and Operation Without
Programming
UNPACKING
Carefully unpack the receiver and inspect for shipping damage.
If there is any apparent damage, notify the carrier immediately.
BENCH TESTING
It is suggested that the receiver be tested before actual
installation; becoming familiar with the connections and setup
of the unit on the workbench will make final installation more
straightforward.
The following items are required:
• 16VAC, 175VA Transformer
• 2 telephone lines
• One or more dialers or digital dialer control panels
Dialers and control panels using an optocoupler phone line
interface will require a connection method providing a DC
current for direct connection testing.
POWER UP
When power is applied, the receiver will beep and will indicate
any trouble conditions on the LCD message screen. If the
Line Cards do not have telephone lines connected, the DRL2E
modules will beep and their “Line Fault” LEDs will FLASH.
Press the flashing [ACK] button to silence the buzzer. If there
is no computer or printer connected, a trouble message will
be displayed on the CPM2 LCD and the “ACK” light will
FLASH. Press the [ACK] button to silence the CPM2 buzzer.
OPERATION WITH DEFAULT PROGRAMMING
Without any changes to the factory default programming, the
receiver operates as follows:
• Answers incoming calls on the first ring
• Sends SIA FSK as the first handshake
• Sends 1400 Hz as the second handshake
• Sends double dual tone as the third handshake
• Sends 2300 HZ tone as the fourth handshake
• Sends Modem II tone as the fifth handshake
• Sends ITI, Modem IIE, Modem IIIa2 tone as sixth
handshake
• The following formats can be manually selected:
3/2, 4/1 express, 4/2 extended, 4/2 checksum and 3/1
checksum.
Signals can be displayed on the debug output as they are
received. The signals are then sent to the parallel printer
and computer connected to serial port COM1. The default
event codes described in the “DRL2E Library Decoding
and Event Codes Table” will be used with the Sur-Gard
Automation Communication Protocol to send signals to the
computer, if connected.
If a computer is not connected, press the [ACK] button on
the CPM2 module to silence the buzzer.
DEBUG OUPUT
The debug output is another means of accessing the line
card’s programmed options and diagnostics features. A null
modem cable is required to connect by serial communication.
DEBUG CABLE CONNECTIVITY
Connect the female DB-9 connector to the serial port of a
computer.
DEBUG SOFTWARE SETUP
Using WIN9x, point and click on the “START” button. Access
“Programs” -> “Accessories” -> “HyperTerminal.” Once in
the HyperTerminal window, point and click on “Hypertrm.exe”
icon.
A connection description window should appear. A prompt
should appear on the “Name” category. Type a name. Point
and click on “OK."
A phone number window should appear. Choose the “direct
to” COM port required for connection and point and click
on “OK”.
COM Port properties windows should appear. The configuration
should be :
• Bits per second: 19200
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None
Point and click on the “OK” button after setting the configuration.
The HyperTerminal window should appear. Press any button.
The debug menu will be displayed.
BUTTON COMMANDS
C Cold boot
D This button will initiate the download of a file to the line
card.
O This button will enable the user to dump the current
programmed options of the line card or set an option to
a particular value.
V To view software version information
DOWNLOADING STEPS
Press the “D” button to initiate downloading of the binary file.
The Hyper Terminal will display:
Ready to download.
CCCC
Point and click at “Transfer” on the Hyper Terminal menu and
access the “Send File” category (you also have right-click
access with the mouse). The “Send File” window should appear.
Change the protocol to “X-modem” and place the correct
path and file name of the binary file to be uploaded. Point
and click on the “Send” button and the downloading status
window should appear.
The line card will restart automatically after a successful upload.
5
INSTALLATION
MOUNTING THE RECEIVER
Install the MLR2-E in a closed 19"/48cm rack or cabinet with
a locking rear access door. Cover all unused spaces with
blank metal plates. The LCD screens on the receiver are
designed to be viewed below eye level. If the unit must be
mounted where the screens are above eye level, angle the
unit downwards to improve visibility. The following items can
be supplied for a complete installation:
Stand-up Unit (61.25"/1.55cm tall up to 30 telephone lines)
Part # MLR2-CL
• Rack
• Door with lock and ventilation
• Blank plates 21"/53cm (2)
• Blank plate 5.25"/13.3cm (3)
• Screws
• Washers
• Clipnuts
• FROST 16V/175VA transformer
• AC Utility Box
• AC Cable Clamps (2)
• 8'/2.4m Battery Cables
• 3-Gauge conductor AC Cable
NOTE: If 30 telephone lines are not used, cover each unused location with a blank plate.
Desk-mount Unit (28"/71cm tall up to 14 telephone lines)
Part # MLR2-CM
• Rack
• Louvered door back plate
• Blank Plate 1.75"]
• Back Plate 7"/17.8cm
• Blank Plates 5.25 (4)
• Screws
• Washers
• Clipnuts
• FROST 16V/175VA
• AC Utility Box
• AC Cable Clamp for 3/8"/1cm cable
• 8'/2.4m Battery Cable
• 18 gauge 3-conductor AC Cable
PRINTER CONNECTIONS
Connect the parallel printer to the MLR2-E printer output port
using a standard parallel printer cable.
For UL Listed applications, the following UL listed printers
can be used with the MLR2-E:
• Sur-Gard CPV-1150
• Sur-Gard CPV DMP-206
• DMP SCS-PTR
IMPORTANT: Do not use a printer cable that has only 1
common ground wire.
COMPUTER CONNECTIONS
Connect the computer to the MLR2-E RS-232 port using a serial
cable to COM1.
Receiver RS-232 Computer RS-232 Computer RS-232
25 pin connector 25 pin connector 9pin connector
11
223
332
775
IMPORTANT: Do not use a null modem cable.
DB-25 to DB-25
DB-25 to DB-9
TELEPHONE LINE CONNECTIONS
With 6-pin modular cables, connect each line module jack
(line 1 or 2) to its corresponding telephone line.
GROUNDING
For maximum resistance to static and electrical noise, the
19"/48cm rack frame should be connected to earth ground
through the AC utility box.
NOTE: If 18 telephone lines are not used, cover each unused
location with a blank plate
POWER SUPPLY
Ensure that all electrical connections are made correctly. After
verifying all connections, connect the RED and BLACK leads to
DC sealed rechargeable battery. Be sure to observe polarity
a 12V
when connecting the battery. When the battery is connected,
test the system under battery power only. CAUTION: Connecting
a positive (+) terminal to a negative (-) terminal may cause a
fire and possibly serious personal harm.
For 4-hour standby a 12-volt 35 Ah rechargeable battery should
be used in conjunction with an engine-driven power generator.
BATTERY CHARGING CURRENT
The maximum battery charging current is factory set at 1A.
6
DRL2E DIGITAL RECEIVER
LINE CARD
The DRL2E acts as an interface between the digital alarm
transmitter and the CPM2. Different communication formats
can be used to transmit the information.
The main functions of the line cards are to continuously monitor
the telephone line, receive calls from digital dialers or control
panels, and to report alarms to the CPM2. In addition, if a
Line Card is unable to communicate with the CPM2, then
each Line Card is capable of functioning independently. Each
Line Card can record 256 different alarm messages and 255
Caller-ID telephone numbers.
DRL2E CONTROLS
GENERAL INFORMATION
The receiver is capable of processing signals from digital
communicators in a variety of formats. The type of signal
(alarm, trouble, restore, cancel and so on) can be printed.
DRL2E FEATURES
• Operator selection of communication formats and
handshake priority
• 64 profiles per line card, up to 30 line pools.
• Flash Download for software upgrades.
• Records up to 256 messages.
• Records up to 256 Caller ID phone numbers. This
feature helps to locate and identify the source of the
device in communication and assists in troubleshooting.
• Multiple alarms are forwarded to the computer and
printer through the CPM2 with minimum delay
• The DRL2E monitors the telephone line connection,
and line faults will result in reports to the computer
and the printer
• DRL2E automatically goes into standalone mode in case
of CPM2 failure
•“Watchdog” timer continually monitors receiver operation
•“Cold boot” option allows receiver’s configuration to be
reset to factory default programming
• DSP processing to reduce data receiving errors, and to
help for weak and noisy signals
• Gain boost available to amplify weak signals
• Serial link for troubleshooting and easy software
upgrade
Each DRL2E Module features 2 line cards. The LEDs and
push buttons on the left side and the upper LCD are for Line
Card 1. The LEDs and push buttons on the right side and the
lower LCD are for Line Card 2.
Momentarily depressing and releasing a button will register
as a single input or keystroke. Pressing and holding a button
for approximately 1 second will register as a repeating input
or keystroke. For example, to quickly scroll through a list of
items, you press and hold the appropriate button, rather than
pressing the button repeatedly.
LCD (Liquid Crystal Display)
Displays incoming data, programming and other information.
The display is backlit for visibility in low light environments.
AUDIO
The “Audio” light comes ON when the receiver is in Audio
Mode. When ON, “listen-in” or “2-Way Audio” is in use. The
“Audio” light will automatically turn OFF at the end of the
timed period or when the [CANCEL] button is pressed.
LINE FAULT
The “Line Fault” light will come ON if the telephone line is
disconnected. The “Line Fault” light will turn OFF automatically
when the telephone line is restored.
MESSAGE ERROR
The “Message Error” light will come ON when faulty data is
received (for example, if the round pair does not match, or if the
checksum is incorrect). Press the [ACK] button to acknowledge
the error; the “Message Error” light will be shut OFF.
INSTALLATION
Check the configuration information listed in the Quick Reference
Guide to make any required changes for your particular
application.
[ACK/FUNCTION] BUTTON
Press this button to acknowledge an alarm in emergency
manual mode. In the normal mode, press this button to access
the Line Card Menu.
ALARM
The “Alarm” light is located inside the [ACK/FUNCTION] button.
The “Alarm” light will flash if an alarm is received. The “Alarm”
light will be shut OFF when the alarm is successfully
communicated to the CPM2, or when the operator acknowledges
the alarm by pressing the [ACK/FUNCTION] button.
CANCEL SELECT
While on-line, press this button to drop the line. In normal
mode, press this button to select the current item.
WATCHDOG
The "Watchdog" light will FLASH once every 4 seconds to
incicate that Line Card operation is being monitored.
7
DRL2E Operating Mode
DRL2E STANDBY MODE
With the Line Card installed, apply power to the unit. This
message will be displayed briefly on the top LCD:
INITIALIZING
CONTRAST LOADING
Next, the following message will be displayed on each line
card in turn, starting with line card 1:
PRESS ACK+SELECT
TO COLDBOOT
The cold booting procedure is covered in detail below.
The LCDs will then display:
INITIALIZING
CONTRAST LOADING
During this time, the line cards will load default options and
code, and perform a low-level diagnostic to determine the
status of the system.
Once the line cards are ready, they will display a message
similar to the following:
DRL2E-Line #D
<<-Line Fault->>
After these startup messages, the line card monitors the
telephone line and the CPM2.
LINE FAULT
The DRL2E verifies the telephone line voltage every 10 seconds.
The “Line Fault” light will come ON after two successive line
verifications indicate irregular telephone line voltage. This
message will be displayed:
DRL2E-Line #D
<<-Line Fault->>
NOTE: The first RRL is subject to the line card length
option. The second RRLL is the receiver and line
card number, both in HEX.
CPM2 ERROR; DISPLAY ALARM MESSAGES
If the DRL2E cannot detect CPM2 polling and there are no
alarm events in the event buffer, this message will be displayed:
DRL2E–Line #D
<<-CPM ERROR->>
If alarm messages cannot be sent to the CPM2 because of
the error, the DRL2E will display the oldest message which
has not been manually acknowledged. The “Alarm” light will
FLASH and the sounder will beep if the “Mute Buzzer” Option
is programmed as [00], [02] or [03].
When a CPM2 Error is present, each alarm must be manually
acknowledged. Press the [ACK/FUNCTION] button to acknowledge
the alarm and silence the Line Card sounder. If several alarms
have been received but cannot be sent to the CPM2, they will
have to be individually acknowledged; when all alarms are
acknowledged, the Line Card sounder will be silenced.
Up to 128 alarm messages for the printer and computer will be
retained in the CPM2 event buffer. When the event buffer is full,
the oldest messages will be deleted as new events are recorded.
When the CPM2 Error condition is corrected, the alarm
messages in the event buffer will be transmitted to the CPM2.
KEEP LAST ALARM MESSAGE
The DRL2E may be programmed to leave the last alarm
message on the display screen until a new message is received.
A typical alarm message is shown below:
0000–PHONE LINE
TROUBLE 28
“0000” is the “internal” account code.
“28” is the event’s location in the event buffer.
If the Line Check option is enabled, the following information
will be transmitted to the printer and computer:
Printer: L01- 0000-PHONE-LINE-TROUBLETIME:DATE
(printer option set to 03)
Computer: 0RRL[#0000 | NLTRRLL]
NOTE: The first RRL is subject to the line card length
option. The second RRL is the receiver and line card number,
both in HEX.
If the Line Check option is disabled, the DRL2E will not send
the report to the printer or computer. Refer to “DRL2E
Programmable Features” for information on enabling the Line
Check option.
When the line condition returns to normal, the “Line Fault”
LED will be shut OFF.
If the Line Check option is enabled and the telephone line
returns to normal, the following information will be transmitted
to the printer and computer:
Printer: L01- 0000-PHONE-LINE-RESTORALTIME:DATE
Computer: 0RRL[#0000 | NLRRRLL]
STANDBY MODE
When the Line Card is operating normally, this message will
be displayed:
DRL2E–Line #D
Unit in Standby
LINE CARD MENU MODE
When the unit is not on line, pressing the [ACK/FUNCTION]
button will display the first Function Menu:
PRINTER BUFFER
ACK:menu SEL:sel
Press the [ACK] button to scroll through the menu items. Press
the [SELECT] button to select the function displayed on the
LCD screen. When a function is selected, press [ACK] and
[SELECT] together to exit from the Menu Mode. The DRL2E
will automatically exit from the Menu Mode if no keys are pressed
for 30 seconds.
8
The following functions are available in the Line Card
Menu Mode:
• Display Printer Alarm Buffer
• Display Line Card Configuration
• Display Program Version
• Adjust LCD Contrast
• Adjust Backlight
DISPLAY OPTIONS
DISPLAY OPTIONS
ACK:menu SEL:sel
With this message displayed, press the [SELECT] button; the
current Option Configuration will be displayed. Shown below
is the first screen you will see, representing profile 0. Use
the ACK button to scroll through all 64 profiles (0-63).
DISPLAY PRINTER AND CALLER ID ALARM BUFFER
PRINTER BUFFER
ACK:menu SEL:sel
With this message displayed, press the [SELECT] button; the
most recent alarm message will be displayed. If Option [12]
CALLER SOURCE is selected, the corresponding Caller
Identification will also be displayed.
Press the [SELECT] button to scroll backwards through alarm
messages; press the [ACK] button to scroll forward through
alarm messages.
Press the [ACK] button to display the alarm message:
3576-312
Alarm 001
“3576” is the Account Code.
In this example, a 4/3 communication format is used.
“3” indicates an alarm, while “12” is the zone number.
“Alarm” indicates an alarm.
“001” is the event’s location in the Event Buffer.
The Event Buffer can record up to 256 alarm messages and
Caller Identifications. To print these messages, a print command
can be sent from the CPM2; refer to “System Command Mode”
for information.
If no Caller Identification data was received from the telephone
company, the following message will be displayed when the
[ACK] button is pressed to display the Caller Identification
screen:
1234 — UnknownCall
If the Caller Identification is sent but with no telephone number,
one of these messages could be displayed:
1234 — PRIVATE NO
1234 — UNAVAILABLE
If Option [12] is disabled, the Caller Identification feature will
be bypassed; only the alarm messages will be displayed.
Press [ACK] and [SELECT] together to return to the Standby
Mode. If no keys are pressed, the DRL2E will automatically
return to the Standby Mode after 30 seconds.
Select Profile 0
Ack: up SEL: sel
Press [ACK] and [SELECT] together to return to the
Standby Mode.
options display
and description
DISPLAY PROGRAM VERSION
PROGRAM VERSION
ACK:menu SEL:sel
With this message displayed, press the [SELECT] button; the
date and the software version number will be displayed as
shown below:
SG -DRL2E V1.30
Jan 19,2001
Press [ACK] and [SELECT] together to return to the Standby
Mode.
ADJUST LCD CONTRAST
Adjust CONTRAST
ACK:menu SEL:sel
With this message displayed, press the [SELECT] button to
adjust the LCD screen’s contrast. When the [SELECT] button
is pressed, this message will be displayed:
Adjust CONTRAST
....
Press the [ACK] button to increase the contrast; press the
[SELECT] button to reduce the contrast. The display will indicate
the contrast level on the second line.
Press [ACK] and [SELECT] together to return to the Standby
Mode.
ADJUST BACKLIGHT
ADJUST BACKLIGHT
ACK: up SEL: down
The [ACK] button is used to brighten the backlighting and
the [SELECT] button is used to darken it.
9
DRL2E COLD STARTUP
From Hyper Terminal, press “C” to perform a cold boot and
select which channel to cold boot, either 1 or 2. The following
will appear on the display:
COLD BOOTING
Channel X
X = 1 or 2
Pressing [ACK] and [SELECT] together for at least 5 seconds
on system startup will also result in a cold boot.
COLD BOOT?
ACK: yes SEL: no
CHANGE LC NUMBER?
ACK: yes SEL: no
LINECARDNUMBER:OE
ACK: up SEL:down
COMMUNICATIONS IN PROGRESS
Data Reception
During data reception, a message similar to this will be displayed:
In Communication
1234 56
If valid Caller Identification information is received, a message
similar to this will be displayed:
TEL:15145551212
1234 56
The DRL2E decodes all information received and stores the
information in its event buffer. When a valid signal is received,
the DRL2E sends a kissoff signal and transmits the decoded
alarm signal to the computer and then to the printer through
the CPM2.
Options [1D] and [1E] can be adjusted to allow the DRL2E
to compensate for weak signals or noisy telephone lines;
refer to “DRL2E Programmable Features” for information on
programming these Options.
The DRL2E will send each message it receives to the printer
for review by the system operator. Two messages may be
sent to the printer to indicate reception problems: the “Invalid
Report” and “Communication Fail”.
This output for account code “0000” indicates that data has
been received, but is not valid (for example, there are
unmatched rounds or the wrong parity). The following is an
example of faulty data received by the DRL2E, and the printer
output generated:
Round Data Received Printer Output
1st 123456 [No printout]
2nd 123446 ?1234?56 Invalid Report
?1234?46 Invalid Report
3rd 123356 ?1233?56 Invalid Report
4th 123456 ?1234?56 Invalid Report
5th 123346 ?1233?46 Invalid Report
?????10 Invalid Report
NOTE: There is only 1 invalid report at the end of a call.
FAULT CALL
When this problem is encountered, the following information
is transmitted to the printer and the computer:
Printer: L01- 0000-COMMUNICATION FAIL TIME:DATE
Computer: 0RRL[#0000 | NYCRRLL]
NOTE: The first RRL is subject to the line card length
option. The second RRLL is the receiver and line card
number, both in HEX.
This output indicates that a call was received, but no data was
detected. The call may have been a wrong number, or the calling
control panel was unable to connect with the receiver’s handshake.
CALLER ID
If an Invalid Report or Communication Fail occurs, and Caller
ID is enabled, the printer messages will be similar to the
following:
Fault Data: “??????10 5551212”
Fault Call: “??????40 5551212”
Note that “?” represents the missing data; “5551212” represents
the originating telephone number.
Stopping Data Reception Manually
To cancel communications between the DRL2E Line Card
and the calling control panel, press the [CANCEL] button.
Pressing the [CANCEL] button will hang up the line. This
feature can be used to hang up on a control panel that is
repeatedly sending alarms.
FAULT DATA MESSAGE
When this problem is encountered, the following information
is transmitted to the printer and the computer:
Printer: L01- 0000-INVALID REPORT TIME:DATE
Computer: 0RRL[#0000 | NYNRRLL]
NOTE: The first RRL is subject to the line card length
option.The second RRLL is the receiver and line card
number, both in HEX.
10
PROFILES
The DRL2E will load unique “profiles” in order to effectively
communicate with control panels. A profile is a set of preprogrammed line card options unique for a particular “calling id
number” or DNIS number. The “Calling id” or “DNIS” will point to
a particular profile, which will then be loaded into the line card at
the beginning of each call.
Each DRL2E can have a maximum of 64 profiles. To change the
options for a particular profile, utility software is provided. This
software will allow the user /operator to edit the profiles.
STATIC OPTIONS
Option [01]: Line Card Number
The Line Card Number provides a virtual identification code
for each DRL2E module. Hexadecimal numbers “01” to “1E”
can be programmed in Option [01] to identify Line Cards.
[Default is 0D or 0E]
Option [02]: Line Card Number Length
This option is used to determine how many digits from the
line card number will be sent to the output. You also have the
option of displaying the number in hex or decimal.
Program option 02 with one of the following:
01 Send only one hex digit to the printer or computer
output (If you have a 2 digit line card number, only
the last digit will be sent to the output)
02 Send 2 hex digit line card number to the output
03 Send 3 hex digit line card number to the output (leading
zeros will be inserted prior to the line card number)
0A Send 2 digits receiver number in decimal. 3 digits
line number in decimal.
0D Send 2 digits receiver number as programmed. Send
3 digits line card number in decimal
0E Send 2 digits receiver number in Hex. Send 1 digit
line card number as follows:
Line Card #Line Card #
Line Card #
Line Card #Line Card #
1..F 1..F
10..1E G..U
NOTE: When using the DRL2E, the Line Car d Number Length
option should always correspond to the number of DNIS
digits being received.
For example, if 5 digits are being received then the Line
Card Number Length Option should be programmed to 3
such that 1RRLLL would be overwritten by the 5 digits of
DNIS to become 1ddddd. [Default is 0E]
Option [03]: DSC SIA Audio
This option determines if the line card will initiate two-way
audio on a bad SIA signal. Normally, if the panel sends an
SIA signal, and is not ACKed, the panel and receiver will
hang-up. If a panel is being used to send life alarms (e.g. hospital monitoring, etc.), two-way audio is always wanted.
With this option turned on, although the incoming data is
bad, two-way audio will be initiated, allowing the operator to
hear everything on the panel side. [Default is 01]
Option [04]: 2-Way Audio Activation Time
Option [04] determines how long, in 10-second increments,
the 2-Way Audio function will be active once it is initiated. At
the end of this time, the Line Card will hang up the line.
SendSend
Send
SendSend
Program a value from “01” to “FF” for 10 to 2550 seconds.
Three minutes (set option 04 to 12) is the recommended
length of time for the 2-Way Audio Activation time.
To disable the 2-Way Audio feature, program Option [04]
as “00”. [Default is 00]
Option [05]: Pre-Handshake Delay
When the line card seizes the line, it will wait the time programmed
at option [05], then send the first handshake.
The time programmed (hex) at this location will be multiplied
by 100 ms – e.g., 100 ms, 200 ms etc.
The default setting is 0A, for 1 second.
NOTE: If DNIS is used, this time will not start until DNIS
is received.
[Default is 00]
Option [0E]: Line Detection Reports
The Line Card will perform periodic telephone line tests. When
Option [0E] is enabled, if the line is faulty, a warning LED will
be displayed on the Line Card front panel and an alarm will
be sent to the computer and the printer. When option [0E] is
disabled, no alarm will be transmitted. [Default is 01]
Option [0F]: Mute Buzzer Option
Operation of the line card’s buzzer may be programmed as follows:
00 Buzzer sounds for line fault, CPM2 error, or if an
alarm occurs during a CPM2 error
01 Buzzer does not sound for any event
02 Buzzer sounds for audio, line fault, CPM2 error, or if
an alarm occurs during a CPM2 error
03 Buzzer sounds for all status change conditions
[Default is 00]
Option [10]: Keep Last Message On
To have the last alarm message retained on the DRL2E display,
enable this option with a setting of 01.
Option [11]: Hook-flash Enable/Disable
Enables or disables ability to hook-flash the phone lines and
determines its duration in increments of 10 ms.
If programmed as 00, the option is disabled. If set to anything
else, you multiply the decimal equivalent of the hex value by
10ms and that is the duration.
For example, if a hook-flash time of 500 ms is wanted, program
option [11] to 32 hex. 500 ms/10=50, 50 Dec=32 hex.
[Default is 00]
Option [12]: Caller Source Selection
Option [12] allows the Line Card to receive Caller ID data or
DNIS that is transmitted after the first ring on the telephone line.
The appropriate service must be available and requested
from the Telephone Company for this feature to be operational.
00 Disabled
01 North American CID
• Private Call: An anonymous indication is received
instead of the originating telephone number
• No call no.: An out-of-area or unavailable indication is
received instead of the originating telephone number
• Unknown Call: The originating telephone number has
not been received or was not transmitted
04 – 0A Receive 04 –10 DTMF DNIS digits [Default is 00]
11
Option [13]: Caller Source to SG Computer
Option [13] allows the transmission of the Caller Identification
or DNIS, to the computer output.
Program Option [13] as one of the following:
00 Do not send to the computer
01 4RRL Protocol: send to the computer using North
American Caller ID protocol
05 4RRL Protocol: send to the computer using North
American Caller ID protocol sending Calling name to
the computer if available.
NOTE: Option [12] must be enabled.
[Default is 00]
Option [14]: Caller Source to printer
Option [14] allows the transmission of the Caller Identification
or DNIS, to the printer output.
Program Option [14] as one of the following:
00 Do not send Caller Source to the printer
01 Send Caller ID to the printer
05 Send Caller name and Caller ID to the printer if available.
Each alarm will print an extra line, printing the Caller Source.
NOTE: Option [12] must be enabled.
[Default is 00]
Option [15]: Line Seizure Event
Generate event on each call to indicate off-hook condition
(line seizure).
Printer: L01-0000—OFF HOOK HH:MM:SS-DD/MM
Computer: 0RRL[#0000|AOFF HOOK/RRLL][14]
00 Disabled
01 Enabled [Default is 00]
Option [16]: Line Release Event
Generate events on each call to indicate on-hook condition.
Printer: L01-0000—ON HOOK HH:MM:SS-DD/MM
Computer: 0RRL[#0000|AON HOOK/RRLL][14]
00 Disabled
01 Enabled [Default is 00]
Option [1C]: Busy Out
This option allows the line card to immediately seize the phone
line in case of loss of communication with the CPM, checksum
error after download or when its internal buffer is full.
Program Option [1C] with one of the following:
00 The line is seized if any of the conditions mentioned
above occur
01 The line is not seized if any of the conditions
mentioned above occur [Default is 01]
Option [1D]: Input Sensitivity
NOTE: Do not change this option unless specified by a
Sur-Gard technician.
[Default is 3F]
Option [1E]: Output Levels
Default is C0 for –9.7db transmit level.
NOTE: Do not change this option unless specified by a
Sur-Gard technician.
[Default is C0]
Option [1F]: Debug Output
00 Disabled
01 Enabled
This output when enabled will allow you to see the data received
by the DRL2E on the Hyper terminal.
NOTE: Do not change this option unless specified by a
Sur-Gard technician.
[Default is 00]
Option [27]: Caller Source Process
This option determines how many digits of Caller ID or DNIS
the receiver will process.
0x x is number of digits of DNIS or Caller ID to be
processed (range from 1 to A hex). [Default is 00]
Option [28]: SK FSK Receive Enable
00 Disabled
01 Enabled [Default is 00]
Option [2B]: Echo Suppression
00 Disabled
01 Enabled: The echo suppression option will enable the
transmission of a 2-second, 2025Hz tone from the line
card to disable echo suppression equipment. This
option will only work with panels that require a
2225Hz handshake. [Default is 00]
Options [2F]: Max On-Line time
On-line duration delay is built in to control runaway dialers.
A duration delay from 01 to 99 minutes can be programmed.
The receiver starts timing when it picks up the line and, when
the delay expires, the receiver will hang up the call even if
the dialer continues to send data. If the duration delay is
programmed as 00, this feature will be disabled.
[Default is 00]
DEFAULT DYNAMIC OPTIONS
The DRL2E uses a unique Sur-Gard communication format
to transmit data through the CPM2 to the central station
computer. Event codes corresponding to alarm codes in 10
to 40 Baud formats and DTMF 4/1 to 4/3 formats are used
in this unique format to enable the computer software to
determine alarm types.
Options [30] - [3F]: 3/1, 4/1 Format Event Codes
The DRL2E will use the last digit of data received in 3/1 and
4/1 formats to determine the computer event code. The event
code will then be transmitted to the central station computer.
Refer to the DRL2E Decoding Library for the complete set of
event codes used by the DRL2E.
In Sections [30] through [3F], program ASCII codes according to
the Decoding Library. Values other than 20-7F (ASCII) will not be
accepted. Note that the old value programmed in each Option
will not be changed until a command with valid data is received.
Default settings are as below:
• 30-38: 41 • 3A: 41 • 3C: 43 • 3E: 52
• 39: 52 • 3B: 4F • 3D: 5C • 3F: 54
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