Setech ST-EG100-E Installation And User Manual
ST-EG100-E
Ethernet Gateway
Installation and User Guide
Copyright © 2013 SETECH Security & Automation
ST-EG100-E Installation and User Guide Front Matter
1470 Enterprise Parkway
Twinsburg, Ohio 44087 USA
Phone: 330.940.1469
www.setechautomation.com
email: support@setechautomation.com
© Copyright 2013. All rights reserved.
SETECH Security & Automation copyrights this document and the associated software. Neither
this document nor the associated software may be reproduced without the express written
consent of SETECH.
This document may contain technical inaccuracies and/or typographical errors. The information
herein changes periodically to address these issues and incorporates these changes into new
editions of this document. SETECH may make improvements and/or changes to the product(s)
and/or the program(s) described in this document at any time.
Revision History
Revision Revision Date Change Description
A 20-Nov-2013 Original version.
ELK, ELK-M1, M1toGO, ElkRP2 are registered trademarks of Elk Products. iOS is a
registered trademark of Apple Inc., Android is a registered trademark of Google Inc. Omnistat2
is a registered trademark of Leviton, eKeypad is a registered trademark of eKeypad Mobile
Solutions, myKeypad is a registered trademark of MindGap, MobiLinc is a registered
trademark of Mobilincstore. All other trademark are the properties of their respective owners.
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ST-EG100-E Installation and User Guide Front Matter
Table of Contents
CHAPTER 1 INTRODUCTION ...........................................................................................................................4
1.1. DESCRIPTION..................................................................................................................................................4
1.2. ELK™ M1XEP™ COMPATIBILITY..................................................................................................................4
1.3. FEATURES AND SPECIFICATIONS.....................................................................................................................4
1.3.1. Advanced Features ................................................................................................................................4
1.3.2. Specifications.........................................................................................................................................5
1.4. CONTROLS AND INDICATORS..........................................................................................................................5
1.5. CONVENTIONS................................................................................................................................................6
1.6. GLOSSARY OF TERMS .....................................................................................................................................6
CHAPTER 2 INSTALLATION.............................................................................................................................9
2.1. INSTALLING ST-EG100-E ETHERNET GATEWAY ...........................................................................................9
CHAPTER 3 CONFIGURATION ......................................................................................................................11
3.1. BACKGROUND ..............................................................................................................................................11
3.2. PREREQUISITE ..............................................................................................................................................11
3.3. INITIAL NETWORK SETUP .............................................................................................................................11
3.4. OPTIONAL CONFIGURATION USING ELKRP2................................................................................................16
3.4.1. Setup of User Names & Passwords .....................................................................................................16
3.4.2. Setup Email Notification......................................................................................................................16
3.4.2.1. Enhanced Email Notification (EEN)................................................................................................................ 17
Zone Status Report ..............................................................................................................................................20
Zone Alarm Report..............................................................................................................................................20
Area Arming Status Report..................................................................................................................................20
3.4.3. Dynamic DNS Setup ............................................................................................................................20
3.4.4. Time Server..........................................................................................................................................22
3.4.5. Advanced Filtering Content of Zone Status Reports............................................................................22
3.5. ROUTER SETUP NOTES .................................................................................................................................23
3.5.1. Port Forwarding..................................................................................................................................23
3.5.2. Other Ports Used by the Elk M1XEP...................................................................................................24
CHAPTER 4 VIRTUAL KEYPAD.....................................................................................................................25
4.1. VIRTUAL KEYPAD ACCESS...........................................................................................................................25
4.2. WEB LOGIN ..................................................................................................................................................25
4.3. SECURITY PANEL LOGIN...............................................................................................................................25
4.4. SECURITY SYSTEM INTERFACE.....................................................................................................................26
4.4.1. Security Page.......................................................................................................................................26
4.4.2. Lighting Page ......................................................................................................................................29
4.4.3. Climate Page .......................................................................................................................................30
4.4.3.1. Thermostats...................................................................................................................................................... 31
4.4.3.2. Temperature Probes .........................................................................................................................................32
4.4.3.3. Keypads........................................................................................................................................................... 33
4.4.4. Tasks Page...........................................................................................................................................33
4.4.5. Outputs Page .......................................................................................................................................34
4.4.6. Tools Page...........................................................................................................................................36
4.4.6.1. Email................................................................................................................................................................36
4.4.6.2. Log................................................................................................................................................................... 38
4.4.6.3. License............................................................................................................................................................. 39
CHAPTER 5 MAINTENANCE & TROUBLESHOOTING............................................................................40
5.1. FIRMWARE INSTALLATION ...........................................................................................................................40
5.2. TROUBLESHOOTING......................................................................................................................................42
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ST-EG100-E Installation and User Guide Introduction
Chapter 1 Introduction
1.1. Description
The SETECH™ ST-EG100-E™ advanced Ethernet Gateway provides an Ethernet network
connection to the ELK-M1™ Family of Control Panels using TCP/IP protocol for configuration
programming (ElkRP2™), web services, remote access via Virtual Keypad, and Enhanced Email
Notification (EEN). Remotely access the advanced featured “Virtual Keypad” over a secure
connection (HTTPS) with any modern web browser running on a desktop or mobile device,
including iOS™ and Android™ web browsers (no additional application required). The Virtual
Keypad provides automation access to lighting and climate control, including relative humidity
and outside temperature sensors on Omnistat2. EEN provides embedded dynamic reports (Zone
Status, Zone Alarm and Area Status) to multiple email recipients using standard and encrypted
SMTP email services.
1.2. Elk™ M1XEP™ Compatibility
• Configuration and firmware updated through ElkRP2
• M1toGO™, eKeypad™, myKeypad™ and MobiLinc™
• Secure encryption - password authentication
• Dynamic DNS (DDNS) support
• DHCP protocol configuration
• SNTP Time Server Support
• RS-232, DB9M 9-Pin serial port connection
• RJ45 8-pin Network Jack
• 2.1 mm Barrel power connector (center positive)
• 802.3 compliant 10/100 Mbit network Interface
1.3. Features and Specifications
1.3.1. Advanced Features
• iOS and Android™ compatible embedded “Virtual Keypad”
• Secure Web Server (HTTPS)
• Enhanced Email Notification (EEN) with embedded reports
• Secure SMTP Email support (Gmail compatible)
• HTML Email support
• Email Distribution List (multiple destination addresses)
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ST-EG100-E Installation and User Guide Introduction
• Diagnostic Logs available via email
• Omnistat2™ Humidity and Outside Temp. support
• 256 bit AES Encryption and 1024 bit RSA Key
• 30% higher performance processor
• NIST AES Compliant Encryption/Decryption Engine
1.3.2. Specifications
• Operating Voltage - 12 Volts D.C. from Security Panel or optional Plug-in Power
Supply
• Current Draw - Approximately 300 mA
• Circuit Board Dimensions - 2.25" x 3.95"
• Email Recipients - Limited by Service Provider, typically 16 destination for each sent
email
• Messages - 16 Maximum, limited by ElkRP2
• Email Address Length - 48 Character Maximum through ElkRP2, Unlimited through
Virtual Keypad
• Email Message Length - 255 Character Maximum (Not including embedded reports)
1.4. Controls and Indicators
Table 1 - RJ-45 Network Jack LEDs
LED Indicators Description Normal State
Orange Processor Power Indicator On-Solid
Green Network Traffic Indicator On-Blinking
During a reboot, the green light will be off and the orange light will be on for 30-45 seconds.
When the reboot is complete, both lights will turn off for a second, and then the orange light will
come on solid and the green light will begin to blink. Wait several seconds before re-establishing a
connection with the control.
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ST-EG100-E Installation and User Guide Introduction
1.5. Conventions
The following conventions are used throughout this document:
WARNING
!
!
NOTE: Information provided to convey important aspects of the procedure, improve reader
understanding, or simplify a task.
Information that must be obeyed in order to avoid injury.
CAUTION
Information that must be obeyed in order to avoid damage to product or test
equipment.
1.6. Glossary of Terms
DHCP (Dynamic Host Configuration Protocol) - A standard method for assigning IP addresses
automatically to the devices on a TCP/IP network. As a new device connects, the DHCP server
assigns an IP address from a list of available addresses. The device retains this IP address for the
duration of the session. Once the device disconnects the IP address becomes available for use
again.
DDNS (Dynamic Domain Name System) - Dynamic DNS is a system for allowing an Internet
domain name to be assigned to a varying IP address. This makes it possible for other sites on the
Internet to establish connections to the machine without needing to track the IP address
themselves. A common use is for running server software on a computer that has a dynamic IP
address (e.g., a dial-up connection where a new address is assigned at each connection, or a DSL
service where the address is changed by the ISP occasionally).
DNS (Domain Name System) - A DNS server lets you locate computers on a network or the
Internet (TCP/IP network) by domain name. The DNS server maintains a database of domain
names (host names) and their corresponding IP addresses.
DSL (Digital subscriber line) - Type of broadband connection that brings information to homes
and businesses over ordinary copper telephone lines.
Encryption - Process of obscuring information to make it unreadable without special knowledge.
Information is converted into a code language before it is sent. The receiver has the same software
and decodes the information after it arrives.
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ST-EG100-E Installation and User Guide Introduction
Router- A communications device between networks that determines the best path between them
for optimal performance. Routers are used in complex networks such as enterprise-wide networks
and the Internet.
IP Address (Internet Protocol Address) - The address of a computer attached to a TCP/IP
network. Every client and server station must have a unique IP address. (Example: 192.168.0.1).
• "Static" IP Address - a permanent or non-changing IP address that is assigned to a node
in a TCP/IP network. Static IP addresses are generally used for servers, routers, etc.
• "Dynamic" IP Address - an IP address that is automatically assigned to a client station
in a TCP/IP network, typically by a DHCP server.
ISP (Internet Service Provider) -Provides access to the Internet for others via some connectivity
service(s). This might be in the form of dial up services, web hosting services or the combination
of both.
LAN (Local Area Network) - A computer network covering a local area, like a home, office or
small group of buildings such as a college.
MAC Address - Unique number assigned by the manufacturer to identify each network interface
on all network devices. The first few digits of a MAC address typically identify the manufacturer.
The remaining digits uniquely identify the specific interface on that individual device. Also known
as a "physical" address. (Example: 00:40:9D:25:6E:C0)
NTP (Network Time Protocol) - The protocol for requesting and receiving the current time from
a time server.
Port - The identifier used by Internet transport protocols to distinguish among multiple
simultaneous connections to a single destination host.
SMTP (Simple Mail Transfer Protocol) - Internet standard protocol used to transfer electronic
mail from one computer system to another.
SSL (Secure Socket Layer) - An encryption protocol for transmitting documents securely over
the Internet by electronically authenticating each end of an encrypted transmission.
Time Server – A computer on the Internet that responds with standard universal time information
to time requests.
TCP/IP (Transmission Control Protocol/ Internet Protocol) - The basic communication
protocol of the Internet. This is a standard for routing and data transfer around the world. The
Internet Protocol is a connectionless protocol which provides packet routing. TCP is connectionoriented and provides reliable communication and multiplexing.
URL (Uniform Resource Locator) - A string of characters that represents the location or address
of a resource on the Internet and how that resource should be accessed. World Wide Web pages
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ST-EG100-E Installation and User Guide Introduction
are assigned a unique URL. Also known as an Internet address or web address. (Example:
http://www.setechautomation.com)
WAN (Wide Area Network) - A computer network covering a wide geographical area, involving
vast array of computers. The best example of a WAN is the Internet.
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ST-EG100-E Installation and User Guide Installation
Chapter 2 Installation
2.1. Installing ST-EG100-E Ethernet Gateway
1. Remove power from the M1 Control board before making any connections.
2. Mount the ST-EG100-E to your existing Structured Wiring Box using the two (2)
ELK-SWG Circuit Board Guides, or the ELK-SWP3 Multipurpose Adapter Plate, or
four (4) ELK-SWNS1 Nylon Standoffs (see Figure 1). The ST-EG100-E should be
mounted within 10 feet of the M1 Control. The supplied cable is 16” long. For
locating the ST-EG100-E further from the panel, an optional serial cable may be
ordered directly from SETECH.
DC Power
RJ45 Network
Jack
Connector
DB9 Serial
Male Connector
Mounting Hole
(Typical for 4.)
3. Connect the female end of the supplied DB9M serial ribbon cable to the male DB9
connector on the ST-EG100-E, and connect the other end of the ribbon cable to an
Elk™ M1™ control board as follows:
Figure 1 - SETECH ST-EG100-E Ethernet Gateway Board
• For the M1 Gold control board, connect to female DB9 connector (port 0).
• For the M1EZ8 control board, connect to the female DB9 connector (port 0)
on the M1EZ8MSI Main Serial Port board.
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NOTE: The baud rate of the Control's serial port must be set to 115,200, which is the
factory default.
4. Plug one end of a user-supplied RJ45 CAT 5 network patch cable into the RJ45
network jack on the ST-EG100-E and the other end to your Ethernet network switch
or router.
5. Plug the included SETECH ST-12VPC power cable into the DC power connector on
the ST-EG100-E. The center pin of the DC power barrel connector is positive.
Optionally, you can plug the SETECH ST-12VPS power adapter into the ST-EG100E.
CAUTION
!
Using a power cable or adapter other than referenced above may damage the STEG100-E and will void your warranty.
6. If using the ST-12VPC power cable, connect the white lead of the cable to the
+VAUX (+12VDC Auxiliary Power) terminal and the black lead of the cable to the
NEG terminal on the M1 Control board.
Reapply power to the M1 Control board. If using the optional ST-12VPS power
adapter, plug its AC power cord into an AC power receptacle.
7. The ST-EG100-E powers up and attempts to link with the Ethernet network.
8. Enroll the ST-EG100-E into the M1 Control using the keypad as follows:
a. Access the Installation Programming (Menu 9).
b. Select Bus Module Enrollment (Menu 01) and depress the right arrow key
to start the enrollment. When the enrollment is complete press the ELK or
* (Asterisk) key to exit.
NOTE: Since the ST-EG100-E does not connect to the RS-485 data bus on the
M1 Control, it does not appear in the list of devices enrolled on the keypad.
However, the enrollment process is required to ensure monitoring and reporting
errors of the ST-EG100-E. If the ST-EG100-E is removed and to prevent an
Ethernet Trouble message being reported, un-enroll the ST-EG100-E by repeating
the Bus Module Enrollment process.
9. Proceed to Chapter 3, Configuration.
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Chapter 3 Configuration
3.1. Background
The ST-EG100-E requires the M1 Family of controls firmware version to be 4.3.0 or later.
Configuration of the ST-EG100-E is accomplished using the ElkRP2 software version 1.5.0 or
later. Prior to configuration, update to the latest version of the ElkRP2 software, available from
the M1 Dealer Website (www.elkproducts.com).
The initial setup of the ST-EG100-E requires the computer running ElkRP2 and the ST-EG100-E
to be on the same local network. Neither the ElkRP2 nor the SETECH’s Firmware Updater can
“find” an ST-EG100-E outside of the local area network. The ST-EG100-E is shipped with
DHCP enabled. If a DHCP server exists on your network the ST-EG100-E will obtain a
“dynamic” IP address, gateway address, and subnet mask allowing it to work on the local
network. If not, the factory programmed (default) IP address 192.168.0.251 is used. If desired,
the ST-EG100-E can be configured with a “static” (non-changing) IP address using ElkRP2.
3.2. Prerequisite
Prior to configuring the ST-EG100-E, ensure that the M1 Control is programmed to transmit
ASCII strings at 115,200 baud for each of its available conditions to allow the Control and the
Virtual Keypad to have and display the information. Using the Keypad Installer Programming, or
the ElkRP2 software, access the Globals Menu (Menu-07) and program yes for options 35, 36,
37, 38, 39, and 40. Verify that Option 34 is set to 115,200.
3.3. Initial Network Setup
A DHCP enabled router does not require any additional configuration to allow the ST-EG100-E
to connect inside the local network. For communications outside the local network you will need
to forward several open ports on the router. Please refer to section 3.5 and the documentation for
your specific router for more details.
1. Start the ElkRP2 software and double-click on the appropriate Account name. The system
displays the message “Retrieving account information…” in a pop up window, and then
displays the Account Details panel.
2. In the Account Details panel, activate the M1XEP Setup button located at the lower right
corner of the panel. The system displays the M1XEP Setup window with the Introduction tab
selected.
3. Activate the Find button located along the bottom of the M1XEP Setup window. The system
searches for all SETECH ST-EG100-E and Elk M1XEP devices connected to the local area
network (LAN), and will display the results in the Find M1XEPs window (see Figure 2).
Typically, only a single device is listed. However, if multiple devices are installed on the
LAN all should be listed.
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If no device is listed, activate the Search button to repeat search process. If a device is still
not listed, verify hardware was properly installed and enrolled per Section 2.1.
Figure 2 – ElkRP2 Find Results
4. Verify the listed MAC address for the device matches the MAC address printed on the label
on top of the RJ45 connector on the ST-EG100-E (see Figure 3). If not, repeat the
Find/Search function described in step 3.
Figure 3 - MAC Address Label Example
If the router on the LAN is serving DHCP and the ST-EG100-E is set for DHCP, a dynamic
IP address is assigned to the ST-EG100-E by the router. This address is used to communicate
with the ST-EG100-E.
NOTE: If router DHCP server is disabled or unavailable, the ST-EG100-E defaults to the
previously configured static IP address or, if no static address was previously configured, the
factory default IP address of 192.168.0.251.
5. Highlight (left-click) the ST-EG100-E device to configure and activate the Use Selected
button to copy the IP address and Port settings into the corresponding System URL/IP and
Port fields in the ElkRP2 Account Details panel. The system closes the Find M1XEPs
window. You should now be able to communicate with the M1 Control.
6. Activate Close button in the M1XEP Setup window to close window.
7. In the Account Details panel, verify the System URL/IP, Port, Serial Number and the RP
Access Code fields are correct for the M1 Control. The default RP Access Code is 246801.
8. Select Network from the Connection pull-down menu located at the top of the ElkRP2
window. The system displays a series of messages in a pop up window starting with
“Connecting to account using Network” and finishing with “Connecting: verifying system
identity”.
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If successful, the system displays at the lower right corner of the ElkRP2 window.
ElkRP2 is now connected to your ELK M1 Control.
9. In the Account Details panel, activate the M1XEP Setup button located at the lower right
corner of the panel. The system displays the M1XEP Setup window with the Introduction tab
selected.
10. Activate the TCP/IP Settings tab. In the Device Name field, enter a name for the ST-
EG100-E that is used whenever a Find/Search operation is initiated. A maximum of 16
characters may be entered in the Device Name field.
11. Assign a static IP address as follows:
By default the ST-EG100-E is set for DHCP and the router assigns a dynamic IP address to
the device. Since a dynamic IP address can periodically change, it is recommended that you
assign a static IP address to the device to facilitate connecting to the device in the future.
a. Select Use a static IP address.
b. Contact your network administrator or Internet service provider, and enter the following
information as shown in Figure 4. See below for example.
• IP Address (e.g. 192.168.14.76).
• Subnet Mask (e.g. 255.255.255.0)
• Default Gateway (e.g. 192.168.14.70)
NOTE: If you switch back to a DHCP server assigning a dynamic IP address, the system
reverts to the last programmed static IP address whenever it fails after 1 minute to obtain
a dynamic IP address from the DHCP server.
12. Configure DNS addresses as follows:
a. Select Specify DNS Addresses to use.
b. Contact your network administrator, and enter the following information as shown in
Figure 4.
• Primary DNS Server (e.g. 192.168.14.1)
• Secondary DNS Server
Failure to correctly enter the Primary and Secondary DNS servers in order
may result in problems with certain features of the ST-EG100-E (email,
DDNS, timer server, etc.).
13. Some third party devices use a TCP or non-secure port for standard (unencrypted)
communications on the local network. If required, select Enable Non-Secure Port and enter
the appropriate port number in the field immediately below (see Figure 4). Valid entries are
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between 1024 and 49151, with the recommended (default) being 2101. For security reasons,
this port should not be mapped outside the local network. If the port is not needed, disable by
deselecting Enable Non-Secure Port.
14. ElkRP2 and some third party devices use a SSL or secure port for encrypted
communications. Enter the appropriate value for the secure port number in the field
immediately below (see Figure 4). Valid entries are between 1024 and 49151, with the
recommended (default) being 2601. In order to remotely access the M1 Control from the
Internet, your router must be configured to map this port (port forwarded). Refer to
documentation for your router to configure port forwarding.
Figure 4 – ElkRP2 TCP/IP Settings
15. Activate the Send button to save network configuration changes to the ST-EG100-E and the
system displays the M1XEP Reboot Required dialog box (see Figure 5).
Figure 5 - Reboot Required Dialog Box
16. Activate Yes button to continue and the system displays a series of messages in a pop up
window of the items being sent to the ST-EG100-E. Once all items have been saved, the
system displays the M1XEP Reboot Required confirmation dialog box (see Figure 6).
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